Toco Hills

2927 North Druid Hills Road
Atlanta, Georgia 30329
678-601-6168

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Welcome to Ideal Image Toco Hills!

Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before.

The Ideal Image Toco Hills mission is to instill confidence by helping people look and feel their best… taking a holistic, personalized approach to health and wellness that works from the inside out.

Ideal Image Toco Hills offers a full suite of FDA-cleared and FDA-approved medical aesthetic and wellness treatments, all backed by a Lifetime Guarantee Membership. Our Medical Professionals deliver real, life-changing results.

With an industry-leading national telehealth platform, consumers receive free consultations seven days a week. We are always here to help!

Ideal Image Toco Hills uses some of the most advanced technology in the market. Our Medical Professionals provide a range of services including laser hair removal, CoolSculpting®, CoolTone™, IPL Photofacials, Ultherapy® Skin Lifting, wrinkle relaxers including Botox®, and a suite of facial fillers including Juvéderm®, Restylane®, and Voluma®.

Ideal Image Toco Hills is proud to offer the Ideal Image Lifetime Guarantee Membership—$1,000 in value for only $250! Get a free popular treatment, Lifetime Guarantee Programs, and year-round VIP pricing! Look Good. Feel Good. Inside and Out. For a Lifetime.

Ideal Image Toco Hills is located at 2927 North Druid Hills Road in Atlanta’s Toco Hills Shopping Center. Located at the intersection of North Druid Hills and LaVista Roads, Toco Hills Shopping Center provides a diverse mix of local, regional and national retailers. Atlanta legend states “Toco” was a phrase the center’s developer, Clyde Shepard Jr., learned from a Brazilian Indian; it’s meaning: “more luck than you can imagine.”

We look forward to seeing you soon at Ideal Image Toco Hills, where we believe luck is nice to have, but confidence changes everything!

4.3/5
4.3 /5
352 Reviews

Google
1.0/5
Nov 24, 2021
Google Ideal Image Toco Hills
Update: 11/24/21 no one contacted me, as they state below. And still no contact from corporate regarding this dispute. I have called every day for 4 days, and they are outside their own SLA for responding to this case. I’ve since learned this is VERY COMMON. Buyer beware! I’ve contacted Ally Lending to dispute this, and have filed a complaint with BBB. I should’ve looked there first before the free consult! So many consumer complaints. Original review: Financing "pre-qualification" is FRAUD. Ideal Image took money from a financing compny without any services performed of scheduled.
Google
5.0/5
Nov 24, 2021
Google Ideal Image Toco Hills
Nicole was great
Google
5.0/5
Nov 23, 2021
Google Ideal Image Toco Hills
This location is awesome. Jo-Marie really took good care of me. I’m looking forward to future visits with her. Thank you!
Google
5.0/5
Nov 23, 2021
Google Ideal Image Toco Hills
Technician was very nice
Google
1.0/5
Nov 20, 2021
Google Ideal Image Toco Hills
Don't do it..They can take your money but you will not get any appointments nor your money back...I HATE that!!!!!
Google
5.0/5
Nov 17, 2021
Google Ideal Image Toco Hills
Sabine and Meredith were amazing!
Google
5.0/5
Nov 17, 2021
Google Ideal Image Toco Hills
Nicole is wonderful ! Very Sweet , Quick & Professional with the Laser Hair Removal. ❤️😊
Google
5.0/5
Nov 16, 2021
Google Ideal Image Toco Hills
Jo-Marie was excellent! Very nice and compassionate!
Google
5.0/5
Nov 12, 2021
Google Ideal Image Toco Hills
Rep was helpful knowledgeable and understanding
Google
5.0/5
Nov 10, 2021
Google Ideal Image Toco Hills
Very friendly staff
Google
5.0/5
Nov 10, 2021
Google Ideal Image Toco Hills
Fast and friendly
Google
5.0/5
Nov 9, 2021
Google Ideal Image Toco Hills
Everyone was very friendly and made the experience even better. I had a bad experience at a different location so the treatment at Toco Hills was very refreshing. I do not recall all the names of everyone who helped me but I would recommend Nicole
Google
5.0/5
Nov 5, 2021
Google Ideal Image Toco Hills
I was met by friendly and professional staff. They answered my questions and gave me knowledgeable recommendations. It was a great experience overall.
Google
5.0/5
Nov 1, 2021
Google Ideal Image Toco Hills
Amazing!!!
Google
5.0/5
Oct 30, 2021
Google Ideal Image Toco Hills
Nicole was great! She was quick, thorough, and handled my treatment with care. I'm loving the new location!
Google
5.0/5
Oct 29, 2021
Google Ideal Image Toco Hills
I’ve been going to this ideal image location for about 6 months now. Each visit has been amazing. The staff are very professional, efficient and personable. Today I had the opportunity in working with Nicole for my treatment and Amanda and Katie at the front desk. I have no complaints and I would definitely recommend not only this location but this treatment to anyone looking for laser hair removal.
Google
5.0/5
Oct 21, 2021
Google Ideal Image Toco Hills
Friendly service at the front desk. My provider was very patient and gentle.
Google
1.0/5
Oct 20, 2021
Google Ideal Image Toco Hills
I still have procedures to get completed but nobody called to set them up
Google
5.0/5
Oct 13, 2021
Google Ideal Image Toco Hills
This is my 3rd session and I’m so happy with my results. Nicole is the absolute best! She made me feel so comfortable! She deserves a raise!
Google
1.0/5
Oct 12, 2021
Google Ideal Image Toco Hills
I never had an appointment and these guys stole my money. Don’t even go here
Google
5.0/5
Oct 9, 2021
Google Ideal Image Toco Hills
The nurse and front desk associate were extremely pleasant. I had to cancel my appointment the week before due to a family death. The nurse was able to complete the target areas for the current appointment and 90% of what i missed by canceling one of my appointments. I am now back now back on track with my schedule. Which is great because it is so hard to get an appointment right now. Plus she did it all in my allotted time slot.
Google
5.0/5
Oct 7, 2021
Google Ideal Image Toco Hills
Great consultation very informative and funny. I enjoyed my consultant. LucyLipz.com
Google
5.0/5
Oct 7, 2021
Google Ideal Image Toco Hills
Marilyn was professional and a joy to be with during my sessions!! Thanks Marilyn!!!
Google
5.0/5
Oct 4, 2021
Google Ideal Image Toco Hills
Amazing service and conversations every time
Google
5.0/5
Oct 2, 2021
Google Ideal Image Toco Hills
Marilyn did a wonderful job at my chin cool sculpting this morning. She made the procedure very comfortable and it went great!
Google
5.0/5
Oct 2, 2021
Google Ideal Image Toco Hills
Marilyn was awesome she did a great job. She made it at comfortable as possible! She deserves a raise!!!
Google
1.0/5
Oct 1, 2021
Google Ideal Image Toco Hills
My experience with the nurse/techinician is always great. However, I am so devastated to have invested so much money into this company. The scheduling, the lack of accommodation and the confusing communication between every single employee is very disappointing. I originally went to ideal image because I always thought they were the best of the best. Little did I know, I was just getting scammed to spend so much money without ANY guarantee of actually completing my service. I would actually steer my friends away from this company. I have never said that about any company before nor have I ever left a review that was this bad but it has just been the worst experience for me.
Google
5.0/5
Oct 1, 2021
Google Ideal Image Toco Hills
The Perimeter location is hands down the best!! The staff has always been extremely nice, personable, and accommodating! I’ve had the pleasure of being treated by Taylor, Maddie, and Sheena. I was only treated by Taylor and Maddie once but both made me feel like I was having lunch with a friend! Sheena was my first nurse and did most of my treatments and she is the sweetest person! They were all really quick and made the painful experience less painful with great conversation and many laughs. I’ve rarely encountered receptionist that are organized, clear with instructions, AND ALWAYS willing to go the extra mile to help as Ms. Paulette. Her positive attitude and demeanor are contagious even when I was having a bad day! This is my favorite location and I’m EXTREMELY sad to be leaving.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Toco Hills
Nicole was thorough very professional and on time. I would definitely recommend her.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Toco Hills
Nicole was awesome. She provided very professional service with care. It's very obvious that she cares about her clients. I would like her every time if that were possible,. But if not anyone that gets her is getting great professional service.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Toco Hills
The service at ideal image was excellent big shout out to my nurse Nichole she was ver professional. I will recommend any one to use Ideal Image.
Google
5.0/5
Sep 29, 2021
Google Ideal Image Toco Hills
Very personable, thorough, patient centered and welcoming ! I hope I can get Marilyn again!
Google
5.0/5
Sep 25, 2021
Google Ideal Image Toco Hills
Nicole was awesome! She was through and took her time to explain my first procedure to me. She made me feel very relaxed. Nicole is the best.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Toco Hills
My nurse was so professional and kind. She is the best at what she does!!! I highly recommend Nicole!
Google
5.0/5
Sep 22, 2021
Google Ideal Image Toco Hills
Heather was amazing! I really enjoyed my experience.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Toco Hills
Nicole was GREAT!!!!!
Google
5.0/5
Sep 21, 2021
Google Ideal Image Toco Hills
Nichole was amazing! I had laser hair removal done for my bikini area. She was professional and made me feel comfortable throughout the process. Highly recommend her!
Google
5.0/5
Sep 21, 2021
Google Ideal Image Toco Hills
Nicole is great!
Google
5.0/5
Sep 21, 2021
Google Ideal Image Toco Hills
Nurse Nicole is amazing. Very efficient and professional. Very cordial and personable. Laser hair removal is never fun and I have very stubborn hair but she makes it as pleasant as it can be. I hope to get more appointments with her.
Google
1.0/5
Sep 19, 2021
Google Ideal Image Toco Hills
I'm having very bad experience with service and the response. I have informed to the spa staff and the representatives in the ideal image of altanta 900 Ashwood regarding my accounts. I'm paying a lot from my pocket but yet no update on my account status. Very very disappointing. I dnt want to suggest to my friends.
Google
1.0/5
Sep 17, 2021
Google Ideal Image Toco Hills
Review Update Sept 2021: Sadly, I must downgrade Ideal Image from a 4 star to 1 star. To avoid writing a book, I will sum up the issues I've experienced in a few points: 1) I paid in full, up front for all of my treatments. Ideal Image took my money even though they can now only schedule my appointments every 4 months apart instead of every 6-8 weeks as prescribed for treatments to be successful. Currently, they can't fit me in AT ALL , at ANY location. All progress I've made in hair removal is lost. Taking a customer's money when you know you can't fulfill your services is unethical. [My previous review's words about cost now sound stupid - sorry to all!] 2) The staff, while friendly, give me inconsistent advice, sometimes telling me things that are completely opposite. Example: "Breaking up your treatments into two will help you get an appointment faster." Then someone else says, "breaking up your treatments into two won't make any difference for scheduling." 3) It continues to be extremely difficult to get anyone to answer the phones. Original April 2021 Review: I'm currently undergoing treatments at Ideal Image Perimeter. I have had positive experiences with each treatment. The staff take time to answer questions and work with me as someone who has very sensitive skin, including making minor adjustments to treatments and walking through comfort options. So far, I have seen excellent results from my treatments! I appreciate that both the location and the bedside manner of staff are demure and respects the privacy of their customers. A word about cost... The services are expensive. That's just how it is. If you are looking for treatments such as those offered by Ideal Image, know up front you are paying a lot of money. I am willing to do so because Ideal Image is highly reputable AND this is a long-term investment for my body and well being. Do not choose an inexperienced or unknown company to work on your skin, especially if it involves lasers and other risks. Pay for the experts! My only complaint - and it's a bad problem at this location - is how no one answers to phone! Regardless of when I call during business hours (morning, afternoon, evening), I get the answering machine. And, leaving a message is no guarantee they will call you back. Maybe 1 out of 4 calls someone will answer, IF I have resorted to calling constantly. This is a severe issue of unprofessionalism that needs immediate attention. I can only assume it's due to being short-staffed or perhaps under-staffed because of the ongoing pandemic.
Google
5.0/5
Sep 16, 2021
Google Ideal Image Toco Hills
My nurse made me feel safe and in good hands. She definitely does magic with her hands when it comes to the massages! Def let her give you the massages! She was kind, professional, personable, and most important knowledgeable. Thank you for making my first appointment amazing! 💓
Google
5.0/5
Sep 15, 2021
Google Ideal Image Toco Hills
Nicole provided wonderful, absolutely professional service!
Google
1.0/5
Sep 15, 2021
Google Ideal Image Toco Hills
I was excited when thinking about doing the hair removal however the negative reviews, that I read attached to this company was a key factor in me not wanting to pursue any further business. Also my ideal image representative explained to me one price and when it was time to sign the documents it was another price. I didn't like that at all.
Google
5.0/5
Sep 13, 2021
Google Ideal Image Toco Hills
This was my sixth laser treatment and Nicole was my technician……. AMAZING, best technician I have had yet! She was very welcoming, very friendly and made me feel comfortable. She answered all my questions and supplied me with information I didn’t know about laser treatments. I usually go to the Marietta location which is also very clean and professional, but the service and quality at the perimeter location top them. I can’t wait to go back!!
Google
1.0/5
Sep 10, 2021
Google Ideal Image Toco Hills
It is impossible to get in touch with the office to schedule an appointment or talk with a person. Even when at the office in person no one seems to have access to the calendar to schedule anything in advance. I am very disappointed in the service. This is a large investment and I am getting a feeling that the company is not being honest with its customers.
Google
5.0/5
Sep 7, 2021
Google Ideal Image Toco Hills
Nicole is THE best…thank you!!
Google
4.0/5
Sep 1, 2021
Google Ideal Image Toco Hills
I have paid but still have not been contacted by anyone to schedule my different procedures.
Google
1.0/5
Aug 26, 2021
Google Ideal Image Toco Hills
Sorry, wasted my time- wasted my money, Almost No result. They canceled so much of my appointments. Everybody make their own decisions there. Finally they expired my contract without during I fully paid for that. They told me in my first contract I’ll have life time treatment, right now they asked me to make a new contract with them. SO Frustrating!
Google
1.0/5
Aug 21, 2021
Google Ideal Image Toco Hills
They have changed to a new phone system and I have been trying for two days to make an appointment. At this point I will have to go there in person to make an appointment. The system just repeats the same thing over and over again and when you finally get someone on the phone it automatically hangs up or when they put you on hold it send you back in the que as if you just called. No one calls you back once the call gets disconnected and they have the number because they confirmed my name once they answered which is associated with my account. I am so frustrated at this point just to make an appointment. ****this post has nothing to do with the service. Everytime I go to my appointment everyone is friendly and efficient. ***
Google
4.0/5
Aug 20, 2021
Google Ideal Image Toco Hills
I am very comfortable with my treatment in the bikini and armpit areas. The nurses who have treated me have been very effective, very good and understanding. Finishing and starting with my legs. I hope .
Google
5.0/5
Aug 18, 2021
Google Ideal Image Toco Hills
I was seen for my service in a timely manner. The clinician was courteous and answered my questions.
Google
5.0/5
Aug 14, 2021
Google Ideal Image Toco Hills
I really love the staff at the perimeter location. They are all so nice and personable!
Google
5.0/5
Aug 12, 2021
Google Ideal Image Toco Hills
Awesome experience. I felt very well prepared and the session was super quick. Worth the money!
Google
1.0/5
Aug 11, 2021
Google Ideal Image Toco Hills
All the nurses are wonderful and topnotch, but I would not recommend the Ideal Image establishment due to poor management and lack of patient care due to it being such a large corporation. COVID pushed my treatments back half a year naturally, and I ended up moving to another state, so I was travelling 2.5 hours just to finish my package. For two of my appointments, I arrived and they told me I had to be rescheduled because they did not have enough nurses because of COVID. I was understanding of that - only wished they had communicated that to me. For first cancellation, they only called me once and did not leave a message telling me that. An automated system always call to confirm my appts, so I did not think anything of my missed call. For the second cancelled appt, they did not contact me at all. I showed up after driving 2.5 hours just for both these appointments just to have them let me know I had to be rescheduled. They ended up squeezing me into the schedule (thankful for the understanding nurse and receptionist), or calling a different location to squeeze me in a couple hours later, but Ideal Image's organization and patient communication was poor and I would rate it a 0. I will not be receiving any future treatments from Ideal Image due to that reason.
Google
5.0/5
Aug 6, 2021
Google Ideal Image Toco Hills
In and out every time!!
Google
5.0/5
Aug 5, 2021
Google Ideal Image Toco Hills
Taylor was amazingly helpful and knowledgeable and was super professional throughout the visit. Thank you so much!!!
Google
5.0/5
Aug 2, 2021
Google Ideal Image Toco Hills
It was very informative and educational and clarity on the specific product that I inquired about.
Google
5.0/5
Jul 31, 2021
Google Ideal Image Toco Hills
Had the best experience with Nicole and Nahasia. Got me in and straight to my treatment. Nicole really took her time and made sure she didn’t miss any spots during the treatment and made sure I was comfortable the whole time. Thank y’all so so much! Truly appreciate it.
Google
5.0/5
Jul 30, 2021
Google Ideal Image Toco Hills
Love this location! Everyone was really nice. Nicole was the FNP that did my laser and she did a great job. She was very helpful and made sure I was comfortable. Definitely recommended.
Google
5.0/5
Jul 28, 2021
Google Ideal Image Toco Hills
It was great, loved the location
Google
5.0/5
Jul 27, 2021
Google Ideal Image Toco Hills
Contacted through website and was contacted within 5 minutes which I thought was very quick. The representative answered all questions and setup a Zoom meeting for the same day, again very quick service. Jammie Barnes contacted me at the agreed upon time. She took time to answer all of my questions and explained the cost. She also sent me a follow-up email with the details so that I could review with my husband. She followed up with me that evening as I had mentioned that I would make a decision and made it easy to sign up. Jammie was very personable and knowledgeable. She did a great job!
Google
5.0/5
Jul 26, 2021
Google Ideal Image Toco Hills
Nicole was so AWESOME. It was my first time and she helped tremendously with my nerves
Google
5.0/5
Jul 23, 2021
Google Ideal Image Toco Hills
Experienced great service!
Google
5.0/5
Jul 22, 2021
Google Ideal Image Toco Hills
Nicole was amazing. I am doing my entire legs and was nervous. She walked me thru the entire process before starting. It was a breeze. I will be requesting her for all of my treatments.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Toco Hills
My nurse was awesome, she made the experience quick and easy.
Google
1.0/5
Jul 21, 2021
Google Ideal Image Toco Hills
I had a horrible experience with your Alpharetta Office staff person who by the way, refused to give me her name. She was condescending and straight out rude!!!! I was able to get someone from your 800 number to moved my appointment to the Perimeter office which still is not my preference. I live in Buckhead and when I signed up and paid this large amount of money for laser hair removal, I was informed that I would be able to be scheduled in the Buckhead office after my first visit. That has proven to be completely not true! The Buckhead location has NO appointments for months out....! I had to still drive to Perimeter to have services. The Experience was simply OKAY! I am highly disappointed with the service and would not recommend your company to anyone. I signed up with you because my Doctor retired and I was looking for a great facility to continue with my laser treatments. I'm stuck at this point because I can not get a refund but I'm totally unhappy!!!!!!
Google
1.0/5
Jul 20, 2021
Google Ideal Image Toco Hills
I had a scheduled appt with this location on 7/19, first of all there is significant construction happening around it, it was my first time going to the location so the direction where my GPS wanted to send me no longer exists, it’s completely removed due to construction there was no mention of that made at any point of contact with this facility. I spent the better part of a very frustrating 15 minutes circling the area just trying to figure out how to get to their front door there are no signs at the front of the building indicating that this is where I should be it was just common sense and guessing after a while to get things figured out. Finally we’re there, I walk inside with my 10yo daughter, to find out some newly established policy, it must be newly established, because I have used another location previously where it was not a problem, children under 13 are not allowed to sit in the waiting area. It’s summer vacation most of your clients I am certain are female who are typically the alpha parent. what do you think is going to happen? you’re saying oh so sorry I just had to turn away someone else immediately before you for the same reason well of course you did, as stated before, it’s summer break women are with their children. I understand you having a preference and communicating that to your clients about children accompanying them to appointments but there are times when you make accommodations for your clients and summer break is definitely one of them. this is a spa service it should not end in the frustration and absolute disappointment that I experienced.
Google
5.0/5
Jul 13, 2021
Google Ideal Image Toco Hills
It was my first time at this location and it went great! Nicole was so sweet and made sure my pain tolerance was good. She also was very knowledgeable about what she was doing. Definitely coming back to this location.
Google
5.0/5
Jul 10, 2021
Google Ideal Image Toco Hills
This was my first time at the Perimeter location and I had an awesome experience! I had Nicole and she was amazing. She made sure I was comfortable during the whole treatment and we had a good conversation! I felt welcomed and they started my appointment right on time!!!
Google
5.0/5
Jul 8, 2021
Google Ideal Image Toco Hills
My first time receiving service in the perimeter center. My lazer hair removal treatment was quick,painless and the ladies made me feel comfortable and informed.
Google
5.0/5
Jul 5, 2021
Google Ideal Image Toco Hills
Nicole was my technician for today and she is the best one yet. The hair removal process is always painful so she talked me through it and asked which method (fast or slow) worked best for me. Afterwards She asked if I was interested in any other services and went into details on the membership program and the perks that come with it. Huge KUDOS to Nicole for rendering great service today.
Google
5.0/5
Jul 3, 2021
Google Ideal Image Toco Hills
Nicole is awesome I would recommend her. She took her time to make sure your ok. She's very professional, she answer and explained all questions that you may have. I'm happy with her service.
Google
1.0/5
Jul 3, 2021
Google Ideal Image Toco Hills
I had a consultation on June 9th have yet to heat bck from anyone. They debited 1788.65 yet my invoice says 15..... I received some lotion to rub on my arms. Since then ZERO follow up And still no appointment to date. Completely unacceptable.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Toco Hills
Staff was friendly, fast, and went beyond to make sure I was satisfied.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Toco Hills
Great place. Very nice people. And there so professional.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Toco Hills
Nicole is very professional and attentive. I really appreciate her. 5 star quality.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Toco Hills
Ms.Nicole C at Perimeter was exceptionally nice and considerate , thanks again!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Toco Hills
Nicole is amazing! Quick service and great customer service! Highly recommend. Thanks again!
Google
5.0/5
Jun 17, 2021
Google Ideal Image Toco Hills
This was my first time coming back for a touch-up and as always the staff was courteous and helpful. My service performed by Rorry was amazing, she did an excellent job and it was painless.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Toco Hills
Nicole Crawford was amazing. She talked me through it and attempted to distract me. Made me feel comfortable!!! I am doing the Brazilian laser hair removal. This is about my 6th session and I always leave hurting but Nicole was able to help me through it. Great!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Toco Hills
Quick and friendly service. Nicole was very attentive and answered all my questions.
Google
5.0/5
Jun 10, 2021
Google Ideal Image Toco Hills
Nicole was FANTASTIC! So thorough and detailed; would book her every time if I could.
Google
5.0/5
Jun 8, 2021
Google Ideal Image Toco Hills
Nicole was very welcoming and professional. She made sure I was comfortable and well attended. Love her!
Google
5.0/5
Jun 2, 2021
Google Ideal Image Toco Hills
Precise and easy!
Google
5.0/5
May 28, 2021
Google Ideal Image Toco Hills
Sheena at Ideal Image is the absolute best. She takes her time and makes sure that you are comfortable. She always does a really great job to make sure it’s perfect which I love because it’s the little things that matter. I will forever go to her as long as I need this laser service. ❤️
Google
5.0/5
May 28, 2021
Google Ideal Image Toco Hills
Session was quick and informative. The staff is very nice! I love coming to this location for my service.
Google
1.0/5
May 26, 2021
Google Ideal Image Toco Hills
Use Ideal Image at your own risk. They clearly embrace the motto: "Let the buyer beware". Do your research and read all of the fine print before you do anything. Every single time I've connected with Ideal Image, I am given different information. From treatment success, to flexibility, to price, and everything in between. Last year, I booked a service and did 1 treatment. I was so disappointed by the results that I wanted to cancel the rest of the treatment. However, after the first treatment, I couldn't do that. It was in the fine print somewhere. Now I am stuck with thousands of dollars worth of services that I don't want. I have tried to move these services into something else, but no one will call me back. The only way I can get anyone on the phone is to request a new appointment. I then get bounced around to various departments. No one will create a ticket or call me back. I have been waiting nearly 2 weeks for a response that we supposed to be back in 24 hours. Don't waste your time or your money. It's not worth it.
Google
5.0/5
May 25, 2021
Google Ideal Image Toco Hills
Great service Good Results
Google
5.0/5
May 24, 2021
Google Ideal Image Toco Hills
I had an amazing session with Merideth she was very fast and painless
Google
1.0/5
May 21, 2021
Google Ideal Image Toco Hills
I have been doing underarm laser hair removal for 16 months/12 treatments now and results are very underwhelming. I consulted the tech before signing up to make sure my hair is dark enough (I am a natural blonde, but my underarm hair is dark) The hair falls out following each treatment, however always comes back and still requires shaving. I was promised 2 comped treatments, left 2 voicemails, but have yet to hear back. $750 wasted on nothing.
Google
1.0/5
May 21, 2021
Google Ideal Image Toco Hills
I've been three times to date and my experience hasn't been good at all. The scheduling is awful. I can't seem to get scheduled in the time frame Ideal Image recommend service should be rendered 6 weeks apart. My last visit 5/15 apt at 8am was the worst the nurse OR person that treated me was way to fast it came off as a little rude to me. I arrived 15/10 prior to my scheduled apt on 5/15 didn't get seem until 8:30am than I receive a rushed job. I been disappointed in the service since my second visit with Ideal Image therefore I wouldn't recommend no one.
Google
5.0/5
May 21, 2021
Google Ideal Image Toco Hills
Sheena was very professional and went over and beyond. I had a great experience and will be back as well a request her ..
Google
1.0/5
May 20, 2021
Google Ideal Image Toco Hills
I was going here to get my laser treatments my April appointment was canceled, no one ever called me to reschedule and they NEVER answer the phone. I love my treatments but this location is terrible with communication
Google
5.0/5
May 20, 2021
Google Ideal Image Toco Hills
Staff is extremely friendly helpful and professional! I feel at ease with any communication and service I have with them.
Google
5.0/5
May 20, 2021
Google Ideal Image Toco Hills
Nicole was the best, so gentle and attentive
Google
1.0/5
May 18, 2021
Google Ideal Image Toco Hills
Haven't been able to get anyone on the phone to schedule my next appt. I've left VM's and no returned call, I called Buckhead and no answer, I've called the 800 number and no answer. I've been trying for at least a month to get it scheduled and nothing.
Google
5.0/5
May 13, 2021
Google Ideal Image Toco Hills
My experience was great!!!!!!! The young lady Nicole was amazing.
Google
5.0/5
May 12, 2021
Google Ideal Image Toco Hills
Nicole was great! She made me feel comfortable. She was very friendly and her conversation was a very helpful Distraction lol I definitely will request her again 🙏🏾✨ Thank you
Google
5.0/5
May 8, 2021
Google Ideal Image Toco Hills
Rory and Janice were so great! They made me feel comfortable and were patient throughout my sessions. I’m super happy with Ideal Image!