Indianapolis
Current Promotions
| Monday | 08:00am | - | 08:00pm |
| Tuesday | 08:00am | - | 08:00pm |
| Wednesday | 08:00am | - | 08:00pm |
| Thursday | 08:00am | - | 08:00pm |
| Friday | 08:00am | - | 08:00pm |
| Saturday | 08:00am | - | 05:00pm |
| Sunday | Closed | - | Closed |
- At Our Ideal Image of Indianapolis MedSpa, all of our providers are experienced Registered Nurses who have been through comprehensive training in a wide range of modalities, including Laser Hair Removal, IPL Photofacials, CoolSculpting, Ultherapy, and Injectables including BOTOX, Juvéderm, Restylane, and Voluma.
- Each treatment is methodically personalized by our expert RNs and Consultants to ensure each and every guest receives safe and effective results specific to their needs.
If you are South of our location:
Take Fall Creek Parkway to Keystone Ave. (make a left to go North on Keystone). Continue on Keystone Avenue until you see the ramp for 86th street Castleton/Nora (DO NOT TURN AT UNION CHAPEL OFF KEYSTONE). Make a right at 86th street and then a right at Union Chapel Road into the Fashion Mall Commons Plaza.
As an alternative route, you can Take Allisonville Road North to 82nd street. Make a left onto 82nd and continue to go east you will drive under a green bridge and at the end of the bridge make a left at the light. (the street sign will say River Crossing Blvd. to your right but Union Chapel Road to your left. You will turn left onto Union Chapel Rd. and make your first left into the plaza and go right. You will see Ideal Image beside ULTA.
If you are North of our location:
Begin traveling south on US31, which will turn into Meridian. If you are already at Meridian, proceed south until you reach the light at 86th Street, and turn left onto 86th. Continue east on 86th Street until you pass Keystone Ave. After passing Keystone Avenue, look for Union Chapel Road on your right (it will be the next 3 lights). Take the right onto Union Chapel Road, then make your first left into the plaza. You will see Ideal Image beside ULTA and Kohls..
If you are East of our location:
Begin by traveling on Highway 70 East to I-465 North. Continue on 465N to Allisonville Road which is Exit 35. Keep left on the ramp toward Indianapolis. Turn left on Allisonville Road, then turn right onto 82nd Street. 82nd Street will become 86th Street. Turn left at the green bridge onto Union Chapel Road. Make a left into the plaza where you will find us beside ULTA.
If you are west of our location:
Get on I-465N. You will merge onto I465 East. Continue until you reach Keystone (Exit 33) and take the exit. While exiting, stay to the right, and turn right and the end of the ramp (you will now be going south on Keystone). Take the first exit off Keystone (82nd St, Nora, Castleton to the right) and at the end of the ramp (at the stoplight) turn left. Pass 3 lights and take a right into the Kohl’s Shopping plaza. Make your first left and we are located in the corner next to Ulta.
405 Reviews
May 14, 2022
Rosette was very patient and explain step by step the staff makes you feel very comfortable awesome ladies!!!
May 13, 2022
I purchased 12 sessions of CoolSculpting w/ No results. ***Updated In Depth Review 5/12/22 First off, I want to say that all the staff I dealt with were friendly. Now with that said, here is what you should expect if you use use a Med Spa like Ideal Image vs a Dr’s office. Ideal Image is more like Techs with Certifications vs a Dr with a doctrine. The level of knowledge and personal service is more in depth with a Dr than a Med Spa. Below was my experience below: I went in for a consultation for my abdominal area and met with a staff member regarding Cool Sculpting. She seemed very knowledgeable and recommended that I purchase another 6 sessions for a total of 12 sessions to have noticeable results. I wasn’t expecting a 6 pack, as she stated that Cool Sculpting will remove approx 25% of the abdominal fat, but was confident that I would be pleased with the results after all treatments were completed. She treated me for my 1st and I believe 2nd session and I assumed she would be the person handling my treatments throughout the whole process. To my surprise, that was not the case. When I came to my 3rd visit. I had a different staff member. I was originally booked 4 sessions that day, but they were only able to do 3. I just assumed she was filling in for the 1st staff member I had. However, she ended up handling the next few sessions of mine. I was then handed down to a 3rd staff member. There was some confusion as to what was already treated. She asked if I knew which part of my abdomen was getting treated that day. I was unsure as appts were schedule 30+ days out and I was on my 7th or 8th session. But we were able to get back on track quickly and she figured it out. Then came my final session and was being helped by a 4th staff member now. I don’t know if this person was new, but she was not able to get the suction to fit. So she asked for assistance. The staff member she brought in was the last person I was working with who showed her how to do it. I never had issues with the suctions they’ve used prior, so I wasn’t sure why it wasn’t working this time around. They couldn’t get the suction to hold, so they ended up using a smaller one. After all was said and done, I thought there would be a follow up consultation. There was none. There was no consultation during the procedures to see how it was working nor any consultation after the procedure to discuss the final results. I’m a healthy man, live an active lifestyle, I’m 5’9 145 lbs. I thought Cool Sculpting would be the perfect solution for the stubborn abdominal fat. The 1st Staff Member seemed the most knowledgeable and that 1st and 2nd treatment was most noticeable regarding tenderness in abdominal region from the suction machine. After the 2nd session, I felt ZERO discomfort for the rest of the procedure from that point and onward. I just figured my body was used to it, but I started to question my treatments with the staff and have doubts if the machine was even handled properly. I waited several months to see if my results would show up, but there is none. I would recommend you do a cost comparison of your treatment with a Dr’s office to see if the cost is similar. Cool Sculpting is fixed pricing to my understanding, so if I could do it all over again, I would have done it with a Dr’s office vs a Med Spa. The Dr’s office is actually more involved with your treatments vs a Med Spa where a Tech is just to operate a machine.
May 11, 2022
Great service as usual. Very friendly and knowledgeble nurse. Treatment complete with care. Facilities always clean and high-tech.
May 6, 2022
Kristina is awesome. She made me feel real comfortable, she took her time and made sure I was satisfied, she is kind, friendly, and very professional. Kristina is the only person I will make an appointment with from now on. A special thanks to her for doing such a great job!
May 4, 2022
I like the tremens, you can see results, is cost , but is work it. I am happy and make me t look younger. People very nice and sweet.I did my treatment with Chantel and the second with Roses, very kind and sweet .I recommend it 100%plus they answer all my questions.
Apr 29, 2022
Everyone I have to countered here has been so friendly! I always feel comfortable coming in no matter who I am with. Everyone is always so helpful and I feel safe asking any questions I may have. It makes the experience much more inviting.
Apr 26, 2022
It was quick easy and fairly painless. My technician was extremely friendly and knowledgeable. I had an amazing experience, and can't wait to continue my treatments!
Apr 21, 2022
Bianca was very friendly and made me feel very comfortable throughout the treatment.
Apr 21, 2022
Usually I have great service with Ideal Image, but I haven’t been able to reach them in over a week. No one answers the phone and sometimes I am on waiting over 10 minutes without anyone picking up. Their customer service right now with trying to schedule is terrible. It could be they don’t have enough people, but they should say that. I have the membership and can’t even use the services I’ve paid for. I am quite disappointed.
Apr 20, 2022
I would like today's girl to always attend to me. I think her name is Pay, she is very professional.
Apr 15, 2022
Courtney was great! It was my fifth session if I’m not mistaken and it was hurting like a mf, almost couldn’t take it, then she solved it by using an ice pack which honestly made a world of a difference. Great experience!
Apr 11, 2022
Amazing, they help work with you and are very understanding.
Apr 7, 2022
Excellent customer service and great results. Love it and will definitely be back!
Apr 6, 2022
Quick and precise service. Courtney was very pleasant and professional. Made me feel very comfortable!
Apr 6, 2022
I had my first lip filler experience and saw shauntel. She was very patient and walked me through the entire process. She didn’t try to rush my fillers and gave me great advice on how to achieve the look I want in time to heal before my wedding. The process was almost painless. I will 100% recommend this location and to refer my friends straight to shauntel. She was relatable and laid back and made me feel very comfortable.
Apr 4, 2022
Your customer service is amazing. I liked the quick response and people are very friendly and made me feel comfortable.
Apr 2, 2022
4.1.22 8am -Receptionist was very unprofessional and argumentative with me when I told her what Corporate manager informed me over the phone. I will no longer be interested in continue doing business with this company after my membership expire in November.
Mar 29, 2022
It was very smooth, treatment was fast and straight to the point. The ladies were very helpful and patient
Mar 28, 2022
Zach Scott from Vegas, made me feel comfortable he made sure I understood everything he saying to me. Asked if I had any questions. Very knowledgeable, friendly, sweet and welcoming. Thank you Zach see ya soon.
Mar 14, 2022
I'm told to arrive 10 minutes early for my appointment. I do this & end up waiting another 20 minutes for the room to be set up. Then in front of a room full of clients the receptionist calls me up to discuss my payment. No way to run a business.
Mar 11, 2022
Did not get a treatment because they claimed that my contract was expired back in June! I wasn’t informed about this when I scheduled my appointment so I’d have the chance not to come and save my time! Also, because of the COVID I was informed previously that contracts will be extended a year so customers can complete their services!! I got only 4 or 5 laser treatments because 1. Clinic closure due to COVID, 2. No available appointments, 3. Sent home because of allergy symptoms (I had COVID 3 weeks earlier and became symptoms free so definitely this was not a COVID) but the nurse refused to let me in and asked me to call and reschedule after am congestion free and then again no close appointments available. All delays had happened because of the office closure or shorting of staff and then I had to pay extra to complete my service!! Surprisingly there was always no available appointments except when I called to schedule the last one (after my contacts ended) I got an appointment in 2 days! I paid more than $4000 and didn’t get my treatment completed this is absolutely unfair! However, nurses overall are nice and the clinic is clean. Edits, I contacted the customer service as they suggested in the reply and they refused to extend my contract without giving a reason! I decided to pay and complete my treatments because I purchased the lifetime coverage and it’s much cheaper to continue treatments here than going to another provider, yet it’s hard to find appointments at this facility.
Mar 11, 2022
Best place ever . Courtney is the best . Very professional and knows what she is doing . If you need laser go to Courtney …
Mar 7, 2022
I’ve had amazing results with laser hair removal and am so pleased. I have more confidence in public and when being social. All the staff are friendly and very knowledgeable.
Mar 5, 2022
The lady I met with was so nice and the information I learned makes me so much more likely to get cool sculpting than before!
Mar 2, 2022
They were very prompt and on time for my appointment and they really cared about helping me out to find a solution
Mar 1, 2022
I’m so excited!!! I enjoyed my visit! I can’t wait for the results!!!
Mar 1, 2022
Shauntel did my BBL and I am extremely happy with the results. Thank you!
Mar 1, 2022
Bianca was very sweet, provided thorough patient education, and willing to answer all of my questions. As usual, my experience with ideal image was excellent!
Feb 28, 2022
Shauntel is super friendly and helpful with answering any all all questions on the services they offer. Possibly looking into doing some botox in my near future.
Feb 28, 2022
I had a laser hair removal appointment with Shauntel. She was so professional and did a great job communicating with me. She made the experience great! And I would recommend her, and this ideal image! All the staff is wonderful!
Feb 28, 2022
Bianca is one of the most caring and professional nurses I’ve met. Treatments with her are always pleasant and she does a great job.
Feb 25, 2022
Brandy was so sweet, she answered all of our questions and helped us decide what would best work for us.
Feb 24, 2022
The nurse I got was so sweet and talked to me the whole treatment!
Feb 23, 2022
I love my appointment with Audra, she is the best, made me feel real comfortable, I had to set my next appointment with her! And from now on as well, thank you sooooo much Audra!!
Feb 19, 2022
I truly personally don't see anything different in my face. I have regrets doing this and spending my hard earned money with little to nothing to show for it. Oh but was told spend another couple thousand for another procedure around lips jaw line. No thank you
Feb 18, 2022
Not satisfied with my fillers. I look older instead of younger due to placement of fillers. Also my lips look uneven due to where fillers where placed around mouth. Will not be going back.
Feb 16, 2022
Sara did an exceptional job presenting the information to my daughter and me for the services offered. She was very pleasant and professional. She was very knowledgeable about the services and plans.
Feb 16, 2022
She actually listened to what I had to say she was very informative
Feb 12, 2022
Rosette is amazing. She is quick, efficient, and friendly. I am so happy with my results so far.
Feb 10, 2022
Me and my friend went yesterday to get BBL treatments we had two different nurses. My treatment experience was nothing like hers she was showing results on the was home told me about smelling flesh burning smell. I never smelt nothing nor did I experience in the heat to my face. I should have seen something showing I had a treatment but I don't. I am very unsatisfied with the so called treatment I received
Feb 10, 2022
The specialist I spoke to regarding CoolTone and CoolSculpt was rude, condescending, and off-putting. I was pondering the prices and she clearly didn’t like how long I was taking to make a decision, and said this to me, “Well you called us, it’s not cheap, what were you expecting?!” And laughed at me for being hesitant about the down payment amount. I was considering it heavily but after she said that, it took everything I had to not end the zoom call on her. I am a new, single mother who wanted a boost of confidence and the interaction I had with that woman made me feel terrible.
Feb 9, 2022
Shauntel was amazing. She listened to my concerns and didn’t push me aside. I’m very pleased with my experience 🙂
Feb 9, 2022
Lauren, Courtney, Heather Did a excellent job!! I will definitely return & highly recommended them.
Feb 7, 2022
Shauntel was absolutely amazing. I’m so happy with my results, they turned out better than when I went to a plastic surgeons office in Carmel. Dionne is wonderful and so helpful. I will definitely recommend Ideal Image to all my friends!
Feb 2, 2022
Was fast and friendly treatment today. I saw Rosette, scheduled with her for the next time too. I got someone before who was maybe having an off day but I don’t want to see her again so now I’m requesting a specific person. Had no problems getting scheduled.
Feb 1, 2022
Great service, staff and results! Already referred a friend who is experiencing the same.
Feb 1, 2022
Kristen was knowledgeable and personable. She was happy to answer any questions or concerns I had and was patient with me as a first time customer. Thanks Kristen. See you soon. 🙂
Jan 31, 2022
Courtney did a great job on my laser session for face and armpits! She was very informative with deals and post laser session care!
Jan 31, 2022
I love there services and offers. Very professional nurses. Courtney was amazing
Jan 28, 2022
My experience was amazing! Everyone was very helpful and professional. I love my new lips so much and will be coming back! 🖤
Jan 28, 2022
Courtney my professional care technician was awesome!
Jan 28, 2022
Courtney was great! She made me feel super comfortable and does a great job quickly and efficiently!
Jan 27, 2022
Courtney & the receptionist staff at this location is always so nice & understanding. They interact with clients & always lend an ear if you need one. The staff & professionalism demonstrated is what keeps me coming back.🌸
Jan 27, 2022
Courtney took care of me today and was PHENOMENAL! Every time I come here, it’s a fantastic experience!
Jan 27, 2022
My experience with cool sculpting thus far has been very positive. Audra Ludwick, the RN that worked with me on my visit was very kind and made me feel comfortable in a possibly not so comfortable scenario. Thanks!
Jan 27, 2022
Courtney is fantastic! Very thorough and super sweet!
Jan 27, 2022
Courtney was friendly, efficient and super informative!
Jan 27, 2022
I really like working with Courtney for laser hair removal treatment. She is very friendly and professional. If I have any question, she provides all information needed.
Jan 26, 2022
Serves and results well worth the money. Rosette is the best!! professional and takes the initiative to connect with me as a person which makes me feel relaxed and comfortable throughout my treatments.
Jan 26, 2022
Shauntel did a great job going over all the info with me and making sure I knew what to do for aftercare
Jan 25, 2022
Had it done with Kristina RN. I’m a nurse myself and (1) her distraction technique during the procedure thru talking about my interest was awesome (2) she spent time to look at my body in different angle to make sure it’s done properly (3) when I mentioned it was itching last time, she made sure to use extra measure such as hydrocortisone and give me a sheet that lists a few ways to prevent itching(or mild allergy). I was so impressed w her service that I scheduled my nxt appointment with her again! Wondered if she was house supervisor when in hospital just because of her professionalism. Thank you Ideal image and thank you Kristina!
Jan 22, 2022
Should be negative stars for this company! Warning do not sign a contract with them! They will not honor it! I signed up for laser hair removal in Nov of 2019 received 3 treatments before covid started. Then because of them closing down, short staffed, over booked, and a time they cancelled my appointment without notifying me I recieved 1 treatment in the next 12 months! Because of this delay my results are little to none. I was supposed to recieve 5 treatments and 4 follow treatments in 16 months. I only recieved 7 and they won't honor the others because the 16 months has passed but this was their fault not mine. Customer service is slow and a joke. Took six months to get a response from corporate and they have no management in the local offices. They don't care about results or treating customers fairly just want your money. Once they have you under contract you aren't important to them! Now I'm forced to pursue this in court. Don't make the mistake I made. There are better options out there. Stay away from Ideal Image complete waste of time and money!
Jan 22, 2022
Audra and courtney are amazing for laser hair removal!
Jan 22, 2022
Audra was prompt, professional, answered all questions.
Jan 22, 2022
The stuff is Very professional, Ms. Shauntel is very welcome and caring. I don’t feel too painful during the process. I got my Ultherapy 7days ago, I can see a little bit change now. This is a update, after 2 weeks later, I did see the amazing results for slightly lifted my face. I am so pleased with the result.
Jan 21, 2022
I had cool sculpting done and had SHAUNTEL as my nurse. I was very nervous and she sad with me until I was comfortable. She was very polite, answered all of my questions and was wonderful.
Jan 21, 2022
Fantastic! I’m so excited about the treatment. Staff was fantastic!
Jan 20, 2022
I had a zoom initial consult. I thought this was a consult only but the lady really pressured me into accepting a package and booking it. I told her I needed a few days to think about it, since the package was almost $6,000. She asked me, "what will be different two days from now?". I felt very pressured to sign up that night. Because of this, I will not get my laser hair removal done at Ideal Image.
Jan 20, 2022
Wonderful service , super clean , friendly and the staff is amazing ! Shauntel was fabulous ! Very caring , knowledgeable and professional !
Jan 20, 2022
Shauntel did amazing on my Botox! She was so quick and really empathized with having anxiety about it. I would 100% recommend her!
Jan 19, 2022
Over the last few days I have spoken with someone about my appointment to be seen I answered all questions . Unfortunately I later received a email informing me I would not be seen I called I called never reached a person until the next day to inform me that I was not going to be seen.
Jan 17, 2022
The sales person haven’t given me right information about the treatment not happy with the experience
Jan 17, 2022
I love Ideal Image! Shauntel is especially great! She is professional, caring, and very precise in her work! Definitely go to see her!!! The absolute best!
Jan 17, 2022
I just had my first laser treatment with Courtney last week and it was great! She was so professional and made me feel extremely comfortable. She answered all my questions throughout the entire process and was very patient. I can’t wait to see my results!
Jan 16, 2022
Shauntel is the best! She is very kind and professional. She always makes me feel welcome and at ease. I would definitely recommend Shauntel and Ideal Image.
Jan 15, 2022
I went to Ideal Image to get my lips done! Shauntel was so great with scheduling, she was able to get me in early and Audra did great with my lips. They look amazing. Can't wait for my next appointment!!!
Jan 15, 2022
Shauntel is the best! I highly recommend her to everyone. She is thorough and never disappoints!
Jan 15, 2022
The staff is friendly, most especially Shauntel who has worked with me from day one. Shauntel is professional, easy to talk to, has responded to all my questions very promptly and has made my experience at the spa a pleasant one so far.
Jan 14, 2022
Really liked the nurse that was with me that day of my appointment. Very upset that I wasn't told the extra units I had expired 3 months after my first time getting botox. Makes no sense if they are supposed to last for 6 months. Big waste of money, will be taking my business else where, along with other family members who didn't have good experiences as well.
Jan 13, 2022
Shauntel Terry is who I see and is very friendly and answers all questions and knows what she is doing!!!
Jan 13, 2022
I had a wonderfully patient nurse who walked me through the whole process. She was very thorough in her explanation and showed exemplary professionalism thank you Shauntel will definitely be back!!
Jan 13, 2022
I like Ideal Image, especially Shauntel. She is very responsive and reliable. She always provides great treatments which I am satisfied with. I will stay with Ideal Image because of her.
Jan 12, 2022
I am so happy to did some face treatment with nurse Shauntel Tarry, she is professional and nice.
