Indianapolis
Current Promotions
| Monday | 08:00am | - | 08:00pm |
| Tuesday | 08:00am | - | 08:00pm |
| Wednesday | 08:00am | - | 08:00pm |
| Thursday | 08:00am | - | 08:00pm |
| Friday | 08:00am | - | 08:00pm |
| Saturday | 08:00am | - | 05:00pm |
| Sunday | Closed | - | Closed |
- At Our Ideal Image of Indianapolis MedSpa, all of our providers are experienced Registered Nurses who have been through comprehensive training in a wide range of modalities, including Laser Hair Removal, IPL Photofacials, CoolSculpting, Ultherapy, and Injectables including BOTOX, Juvéderm, Restylane, and Voluma.
- Each treatment is methodically personalized by our expert RNs and Consultants to ensure each and every guest receives safe and effective results specific to their needs.
If you are South of our location:
Take Fall Creek Parkway to Keystone Ave. (make a left to go North on Keystone). Continue on Keystone Avenue until you see the ramp for 86th street Castleton/Nora (DO NOT TURN AT UNION CHAPEL OFF KEYSTONE). Make a right at 86th street and then a right at Union Chapel Road into the Fashion Mall Commons Plaza.
As an alternative route, you can Take Allisonville Road North to 82nd street. Make a left onto 82nd and continue to go east you will drive under a green bridge and at the end of the bridge make a left at the light. (the street sign will say River Crossing Blvd. to your right but Union Chapel Road to your left. You will turn left onto Union Chapel Rd. and make your first left into the plaza and go right. You will see Ideal Image beside ULTA.
If you are North of our location:
Begin traveling south on US31, which will turn into Meridian. If you are already at Meridian, proceed south until you reach the light at 86th Street, and turn left onto 86th. Continue east on 86th Street until you pass Keystone Ave. After passing Keystone Avenue, look for Union Chapel Road on your right (it will be the next 3 lights). Take the right onto Union Chapel Road, then make your first left into the plaza. You will see Ideal Image beside ULTA and Kohls..
If you are East of our location:
Begin by traveling on Highway 70 East to I-465 North. Continue on 465N to Allisonville Road which is Exit 35. Keep left on the ramp toward Indianapolis. Turn left on Allisonville Road, then turn right onto 82nd Street. 82nd Street will become 86th Street. Turn left at the green bridge onto Union Chapel Road. Make a left into the plaza where you will find us beside ULTA.
If you are west of our location:
Get on I-465N. You will merge onto I465 East. Continue until you reach Keystone (Exit 33) and take the exit. While exiting, stay to the right, and turn right and the end of the ramp (you will now be going south on Keystone). Take the first exit off Keystone (82nd St, Nora, Castleton to the right) and at the end of the ramp (at the stoplight) turn left. Pass 3 lights and take a right into the Kohl’s Shopping plaza. Make your first left and we are located in the corner next to Ulta.
475 Reviews
Nov 14, 2022
The lady who does my facial hair removal is amazing. They are so professional yet warm. I have suffered with dark facial hair my entire life and my dreams are truly coming true. I absolutely adore Ideal Image.
Nov 3, 2022
Filled out the form and someone called me and offered a Zoom call to further discuss options. I accepted the Zoom call but was hesitant to turn on the video because I was home sick with a sinus infection....looking g and feeling awful. The screen stated that the call would be recorded. UGH. I didnt want to be recorded looki g so awful. The man on the call told me that he didn't feel comfortable proceeding unless I turned on my video, as if he was somehow at risk. It made me feel very strange how he responded. It was very uncomfortable and made me feel very distrustful of the Ideal Image brand.
Nov 2, 2022
The staff is very accommodating, knowledgeable and friendly.
Oct 26, 2022
Very high pressure to make a decision. You had trouble sending me quotes to this email which I never got but yet this survey made it through just fine. Your consultant was not helpful. I have been scheduled with another Med spa who were everything that yours lacks. Sorry but not sorry!!!
Oct 24, 2022
Great, loved the person that complete my session this day
Oct 24, 2022
The staff are always so welcoming. I am doing a full Bikini hair removal and they always make me feel very comfortable.
Oct 22, 2022
My first time here, the staff and experience was very professional. I came here with my mother-in-law and they were able to assist her with everything.
Oct 22, 2022
Have coming here with my family and staff is always very nice, they answer questions and help you as much as they can. I stopped by today with my mom due to some issues with her account and the nice desk lady helped us today, it was amazing that she spoke Spanish and made my mom feel better.
Oct 21, 2022
Staff is so nice and friendly. They really make you feel comfortable.
Oct 21, 2022
I had my second BBL on my hands and I’m loving the results so far!
Oct 19, 2022
I liked how professional the customer service representative was with me and what I had to talk about I won't be able to do anything right now because I'm in the process of moving and it I'll be having back surgery next year and I talked to her about that and what I'd like to accomplish because I'm one to lose weight before I do have the back surgery done.
Sep 30, 2022
Audra was very informative and made the treatment as painless as possible! Recommend this treatment to everyone!!
Sep 24, 2022
Rosette, RN was amazing! This was my third treatment and it was easier to get through than the first two. Her professionalism and care were above and beyond. She’s an asset to Ideal Image for sure!
Sep 24, 2022
It was a very pleasant consultation before it was over the consultant and I became friends I was quite pleased I would definitely recommend lou who was my consultant and the company representative continued to work with me on scheduling a good time for the consultation that was not an easy task
Sep 21, 2022
It’s a little uncomfortable but overall it was great. Rosette took very good care of me & she was such a nice lady. The whole staff there is great!!!
Sep 21, 2022
Explained everything detail about the procedure before during and afterwards. Very relaxed, confident and knowledgeable environment.
Sep 21, 2022
The service was great! Rosette was fabulous at the cool sculpting.
Sep 17, 2022
I had 4 cycles of coolsculpting done on my abdomen. Everyone was very friends and I plan to come back in the future.
Sep 14, 2022
Best reception in Indiana! I love how many locations this business has, makes it very easy to get treatments when I travel
Sep 14, 2022
Service was OK, little pricey but THEY DON’T ANWSER THE PHONE. Getting a hold of the front desk at Ideal Image in Indianapolis is AWFUL. Shameful for the their costs to be so high but their customer service is so bad. Also I’ve been in the waiting room for over 20 mins several times waiting for them to let me in and when I ask the desk they said, “oh sorry I will let them know you’re here!” And that’s happened three times. They need to work on customer service.
Sep 14, 2022
Come in to see RN Kristina and Im never disappointed. Good results and friendly staff.
Sep 6, 2022
Always a wonderful time coming in for treatments. Very professional and knowledgeable. I tell everyone I know about the amazing Botox rates when you have the membership. Cheapest Botox prices around!
Sep 5, 2022
Ideal image is a professional business that’s quick and easy. I am always satisfied each visit. I would definitely purchase another package.
Aug 26, 2022
My nurse was amazing! Ive referred 2 of my family members to Ideal Image. They listen, explain, and ask.
Aug 22, 2022
Received laser hair removal services. I absolutely love the results! The staff was super friendly and professional. Definitely recommend coming here to all my friends and family!
Aug 15, 2022
Very professional but friendly place. I highly recommend.
Aug 15, 2022
My experience at Ideal Image was great. The ladies at the front desk were attentive, warm, smiling and very prompt. My technician was awesome. So kind, warm, patient and very attentive. I felt comfortable and very happy with the service I received from the staff.
Aug 10, 2022
Love the staff, from the front desk to all of the technicians. Always very friendly and helpful!
Aug 10, 2022
Rosette does an amazing job with my wrinkle relaxer! She took the time to understand my concerns and took her time to make me feel comfortable during the entire process. I look forward to going back for other services in the future.
Aug 8, 2022
I purchased 12 sessions of CoolSculpting w/ No results. ***Updated In Depth Review 5/12/22 First off, I want to say that all the staff I dealt with were friendly. Now with that said, here is what you should expect if you use a Med Spa like Ideal Image vs a Dr’s office. Ideal Image is more like Techs with Certifications vs a Dr with a doctrine. The level of knowledge and personal service is more in depth with a Dr than a Med Spa. Below was my experience: I went in for a consultation for my abdominal area and met with a staff member regarding Cool Sculpting. She seemed very knowledgeable and recommended that I purchase another 6 sessions for a total of 12 sessions to have noticeable results. I wasn’t expecting a 6 pack, as she stated that Cool Sculpting will remove approx 25% of the abdominal fat, but was confident that I would be pleased with the results after all treatments were completed. She treated me for my 1st and I believe 2nd session and I assumed she would be the person handling my treatments throughout the whole process. To my surprise, that was not the case. When I came to my 3rd visit. I had a different staff member. I was originally booked for 4 sessions that day, but they were only able to do 3. I just assumed she was filling in for the 1st staff member I had. However, she ended up handling the next few sessions of mine. I was then handed down to a 3rd staff member. There was some confusion as to what was already treated. She asked if I knew which part of my abdomen was getting treated that day. I was unsure as appts were schedule 30+ days out and I was on my 7th or 8th session. But we were able to get back on track quickly and she figured it out. Then came my final session and I was being helped by a 4th staff member now. I don’t know if this person was new, but she was not able to get the suction to fit. So she asked for assistance. The staff member she brought in was the last person I worked with and she showed her how to do it. I never had issues with the suctions they’ve used prior, so I wasn’t sure why it wasn’t working this time around. They couldn’t get the suction to hold, so they ended up using a smaller one. After all was said and done, I thought there would be a follow up consultation. There was none. There was no consultation during the sessions to see how it was working nor any consultation after the procedure to discuss the final results. I’m a healthy person and live a very active lifestyle. I’m 5’9 145 lbs with 18% body fat. I thought Cool Sculpting would be the perfect solution for the stubborn abdominal fat. The 1st Staff Member seemed the most knowledgeable and that 1st and 2nd treatment was most noticeable regarding tenderness in abdominal region from the suction machine. After the 2nd session, I felt ZERO discomfort for the rest of the procedure from that point and onward. I just figured my body was used to it, but I started to question my treatments with the staff and have doubts if the machine was even handled properly. I waited several months to see if my results would show up, but there were none. I would recommend that you do a cost comparison of your treatment with a Dr’s office to see if the cost is similar. Cool Sculpting is fixed pricing to my understanding, so if I could do it all over again, I would have done it with a Dr’s office vs a Med Spa. The Dr’s office is actually more involved with your treatments vs a Med Spa where a Tech is there just to operate the machine.
Aug 4, 2022
Great service, Amanda really helped me out with setting up my appointment.
Aug 2, 2022
Very informative! Very helpful and i would definitely recommend them to someone
Aug 1, 2022
I’ve had cool sculpting and ultherapy done and it’s been a very nice experience all the staff are friendly
Jul 31, 2022
Have 1 treatment left on my package for arms and underarms. I will still need several more treatments. The lifetime guarantee is for a discount on the still needed treatments. Have gone every 8 weeks like clockwork when they have scheduled me. They need to schedule every 6 weeks for 18 months but then they wouldn't be able to get more money out of you to finish up! It will start costing me every visit to finish up. The girl actually scowled at me today when she told me I only have one more session and told her there was still alot of hair and it isn't right I'll have to start paying. Buyer beware.
Jul 26, 2022
Friendly staff. The procedure was explained to me. Quick and easy check in and check out .
Jul 26, 2022
Welcoming and helpful experience at Ideal Image Indianapolis. Rosette was incredibly knowledgeable, thoughtful, & personable. The scheduling process is wonderful with an app + there were plenty of details available re: services and preparation before appointment time. Masks are enforced and it was super convenient that there were some provided to customers at entry along with hand sanitizer. Great professionalism.
Jul 20, 2022
Shauntel is FABULOUS! She’s kind, knowledgeable and very thorough. Would definitely recommend to a friend.
Jul 15, 2022
I should have read the reviews....you should too. Ideal Image in Indianapolis has bad business practices related to contracting, communicating, and overall poor customer service and satisfaction resolution. Check Yelp Reviews as well.
Jul 11, 2022
This is my 4th botox session and I think it is building nicely! I love it and saw results instrantly even though it isn't fully in!
Jul 9, 2022
I had a great experience! The staff is super sweet and friendly
Jul 8, 2022
LOVE the staff. Tons of procedures to choose from and always have great specials!!
Jul 8, 2022
DO NOT SUPPORT THIS COMPANY OR THIS LOCATION!!!!!! The manager was completely rude and dismissive. My "unlimited plan/lifetime plan" actually turned out to be a 16 month plan for 8 sessions. I had to pause in the middle of my session due to becoming pregnant. I returned for the rest of my sessions recently and found out they only extended my plan for 9 additional months. They will not extend my plan because of breastfeeding. So now since my plan runs out before I will be able to receive all 8 of my sessions - I will just loose a session that I paid for because I choose to breastfeed my baby for a year. Sounds pretty discriminatory towards mothers to me.... I will never recommend Ideal Image to anyone I know. This is the worst experience I've ever had with a medical spa. Completely disgusted.
Jul 7, 2022
They have some of the friendliest staff ever. Kourtney is one of many staff members that is always welcoming and always willing to meet your needs.
Jul 2, 2022
Kristina is amazing!! I don’t typically leave reviews but Kristina has made getting laser hair removal services an easy process.
Jul 1, 2022
I always have a great experience when I come in. The receptionists are always friendly and always greet me on the way in. I have had a great experience with all the nurses as well! I have been very impressed with the results of my treatment! I would not recommend to go anywhere else for laser removal. You have to go to Ideal Image if you want to see results!
Jun 30, 2022
Usually I have great service with Ideal Image. Today was amazing. Courtney made me feel amazing. My lines and grooves are gone! Thank you!
Jun 30, 2022
Received a course of BBL. Courtney was nice and gentle.
Jun 30, 2022
Christina was wonderful - very professional and answered all my questions- front desk was very courteous and professional as well
Jun 24, 2022
Had my first appointment yesterday and my nurse Audra was amazing and made me feel so comfortable. The receptionist was very kind and it was overall a great experience.
Jun 23, 2022
Courtney always gets me in and out . She is super friendly and makes me feel comfortable. Each visit I definitely am seeing less and less hair on my face!
Jun 23, 2022
Bianca and Adra are amazing girls! Great at what they do and really (like really) patient as well. So far I’ve been loving my treatment and besides the pain, I’m glad I’m doing this investment.
Jun 20, 2022
Very professional! Lauren (the nurse) was awesome during the whole process. I would recommend Ideal Image to anyone wanting laser hair removal.
Jun 20, 2022
It was a fun experience. I went in with a little fear for what pain I was going to feel and it was surprisingly alot less than what I imagined. My nurse made me at ease we had such a nice conversation through out and the process seemed super quick with us speaking and laughing the whole time. I recommend to anyone, my experience was great and I love that I don't really have downtime with ultherapy. Can't wait for my next treatment and to add services!
Jun 20, 2022
I have PCOS and the technicians at Ideal Image have always made me feel comfortable. I am embarrassed, to say the least, and super self-conscious of the impact PCOS has had on my body. I'm grateful for the services and support I have at your office.
Jun 17, 2022
I've been going to Ideal Image for years and love it! I typically go to Rosette (SUPER FAN OF HER) and this time saw Bianca which I was very impressed with her professionalism, knowledge and how my skin turned out with getting a laser treatment!
Jun 16, 2022
Staff is very professional and friendly. My results are astonishing
Jun 13, 2022
I received CoolSculpting Did not see no results warning Do not waste your money!!!!!
Jun 10, 2022
Courtney was amazing! She always is. She's very informational, makes me comfortable, and lets me take a breather or two, if I need too. She doesn't rush me at all! This place is always clean and everyone always is nice and polite.
Jun 8, 2022
Krista is the best she took good care of me an really looked out for me thx
Jun 7, 2022
Rosette it was very kind and friendly person Thank you for all you do I am really appreciate your kindness
Jun 7, 2022
She said they're opening a new office in Greenwood and it would be a great place for me to work 😀
Jun 4, 2022
I am getting the results I wanted, and the staff are very professional and friendly. They work with me to find appointments that fit my schedule, even when I have had to reschedule.
May 31, 2022
Everyone was very nice, helpful and very knowledgeable.
May 31, 2022
My treatments have always been wonderful at Ideal. Rosette’s the absolute best!!!
May 28, 2022
I had a great experience. Rosette was very knowledgeable and the staff made me feel at ease, made the laser hair removal process as quick and painless as possible.
May 27, 2022
The staff was great and Rosette answered all my questions about Botox. She was very helpful and made sure I got exactly what I needed at the best price.
May 27, 2022
Rosette is the best! Very knowledgeable and friendly demeanor. Just completed a bbl and I'm loving the results.
May 27, 2022
I had a great experience with Ideal Image. Rosette was very educational and informative. All the staff made me feel comfortable. I would recommend it to family and friends.
May 26, 2022
Every person I had was great. Courtney was the last one and she was kind and friendly. The treatments worked, accomplishing what I wanted.
May 26, 2022
Audra is my nurse at ideal image she is very thorough and she makes sure you are getting your best results . Thanks Audra
May 25, 2022
It was very pleasant and the process it self went way faster than I expected. Nurse Audra was wonderful, fast, and a pleasant to be around. She answered all of my questions that I had and was very thorough with making sure to hit all the necessary parts. I hope I have her when I return for my next treatment
May 14, 2022
Rosette was very patient and explain step by step the staff makes you feel very comfortable awesome ladies!!!
May 11, 2022
Great service as usual. Very friendly and knowledgeble nurse. Treatment complete with care. Facilities always clean and high-tech.
May 6, 2022
Kristina is awesome. She made me feel real comfortable, she took her time and made sure I was satisfied, she is kind, friendly, and very professional. Kristina is the only person I will make an appointment with from now on. A special thanks to her for doing such a great job!
May 4, 2022
I like the tremens, you can see results, is cost , but is work it. I am happy and make me t look younger. People very nice and sweet.I did my treatment with Chantel and the second with Roses, very kind and sweet .I recommend it 100%plus they answer all my questions.
