Bethesda Row

4930 Elm Street
Suite 90
Bethesda, Maryland 20814
240-630-7956

Current Promotions

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm

Welcome to Ideal Image Bethesda!

Ideal Image Bethesda has extensively trained Medical Professionals and Skin, Face & Body Specialists who empower clients to get the real, natural looking results they want.

As North America’s #1 provider of non-surgical, aesthetic services, Ideal Image’s personalized treatments help people look and feel their best. Clients can feel secure knowing that everything Ideal Image Bethesda offers is safe, effective, and either FDA-approved or FDA-cleared.

The Skin, Face & Body Specialists and Medical Professionals at Ideal Image Bethesda are available to speak with clients and, through one-on-one, free virtual consultations, help develop the perfect treatment plan to fit their goals. We are always here to help!

Ideal Image Bethesda uses some of the most advanced technology in the market. The Medical Professionals provide a range of services including laser hair removal, CoolSculpting®, CoolTone™, BroadBand Light™ Therapy—the most powerful IPL Photofacial device on the market!—Ultherapy® Skin Lifting, wrinkle relaxers including Botox® and Dysport®, Kybella®, which destroys fat cells below and chin, and a suite of facial fillers including Juvéderm®, Restylane®, and Voluma®.

Ideal Image Bethesda is also proud to offer the Ideal Image Lifetime Guarantee Membership—$1,000 in value for only $250! Get a free popular treatment, Lifetime Guarantee Programs, and year-round VIP pricing! Look Good. Feel Good. Inside and Out. For a Lifetime.

Ideal Image Bethesda is located at 4930 Elm Street in the charming downtown district of Bethesda Row. Bethesda Row is known for showcasing local style where residents can eat, shop and safely stroll through bustling streets. Ideal Image Bethesda is proud to join our neighbors, including Giant, sweetgreen, lululemon, The Apple Store, Aveda, Drybar, Equinox, Bluemercury, Warby Parker, Jaleo, Landmark Theatre, Uncle Julio’s, Williams-Sonoma, Urban Country, and Anthropologie & Co.

Ideal Image Bethesda. Confidence Changes Everything.

4.5/5
4.5 /5
100 Reviews

Google
5.0/5
Aug 12, 2021
Google Ideal Image Bethesda Row
So happy I decided to try Ideal Image for my botox. My overall experience exceeded my expectations. The facility was really nice, clean and impressive, Everyone I met was kind and welcoming. Taylor, who greeted me was exceptional. She was so friendly and helpful she guided me through my appointment and addressed any additional questions I had putting me at ease. I was thoroughly impressed with Morgan (who did the procedure) she really took the time to address my specific needs and the results I was looking for. She made me feel comfortable throughout the procedure while being informative at the same time. I couldn't be happier with my experience and results and will be coming back 🙂 .
Google
5.0/5
Aug 11, 2021
Google Ideal Image Bethesda Row
Abby at the front desk and Morgan my technician were absolutely great!
Google
5.0/5
Aug 9, 2021
Google Ideal Image Bethesda Row
My experience with you company has been phenomenal, the staff is great, the facility is outstanding. My experiences with each session, all of the staff is very helpful and Professional.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Bethesda Row
The staff here is very welcoming and friendly. My laser appointment with Sam was fantastic. I've been getting laser for years, and I had my absolute best experience with her. She really paid attention to detail, made sure I was comfortable and was super informative.
Google
5.0/5
Aug 4, 2021
Google Ideal Image Bethesda Row
Everyone here was so nice, informative, clean, and professional. I trusted everyone after meeting the girls and knew I’d be in good hands. I received lip filler and their service was exceptional, informing me of each step through the process. They were attentive asking how I was doing & feeling, and were detailed while asking me questions. I would recommend Ideal Image to anyone looking for treatment. I already feel more confident and will return in the future! 🙂
Google
5.0/5
Aug 4, 2021
Google Ideal Image Bethesda Row
I had an amazing experience at ideal image in Bethesda! The staff was nice and very professional. I had my lips done by Morgan and I’m very happy!
Google
5.0/5
Aug 4, 2021
Google Ideal Image Bethesda Row
This was my first time getting botox so it was important I feel comfortable and at ease which the staff did a great job with! The center is spotlessly clean and organized, really beautiful space that immediately makes a good impression. Taylor is so helpful and friendly and is an inviting person to see when you first walk in. The provider, Ariana, seemed very knowledgeable and walked me through my treatment acknowledging what I want out of it. I can’t say enough good things about this place!
Google
5.0/5
Aug 4, 2021
Google Ideal Image Bethesda Row
Friendly and knowledgeable staff. I was made to feel comfortable and like I was their only client. I love the results! Thank you
Google
4.0/5
Aug 3, 2021
Google Ideal Image Bethesda Row
I had my first Laser Hair treatment in June… experience was OK. Place was clean. Treatment was quick. Nurse was kind. Receptionist was OK…could’ve been better. I left slightly annoyed because this location was pretty booked and I was unable to get an appt for the time I needed. I felt like the $$$ I spent was probably not worth it if I couldn’t even get the amount of treatments I needed in the designated time. Nurse called the next day to make sure everything was ok which I really appreciated I voiced my concern about appt availability and she advised to call in 2 weeks as more would be available. I went ahead and did that and had my second appt on 7/23. This is when my experience went from OK to GREAT! I was greeted and taken back right away the nurse was soo nice! She answered all my questions! She made conversation! It was great. When I left the receptionist Addy…10/10! Helped me schedule a few appts as I’m doing Laser on several areas. I could not thank her enough! I left feeling super happy. I wish I would’ve received this treatment the first time but hey! It happens. We’re all human. As for the actual laser hair removal I love it! It HURTS but it’s quick! For me it’s worth it. I can already tell the difference and looking forward to future results. I would suggest them stop putting a time limit on services if it’s so hard to get appointments. Hoping I do not have any future issues. 🤞🏾
Google
5.0/5
Aug 3, 2021
Google Ideal Image Bethesda Row
I would like to thank everyone present and working in the place, the way you met and treated me was very classy, ​​God bless you all
Google
5.0/5
Jul 31, 2021
Google Ideal Image Bethesda Row
Morgan was AWESOME!! Process was great and super straightforward. She made sure I was comfortable and aware of the process! I am so happy I invested in this process
Google
5.0/5
Jul 30, 2021
Google Ideal Image Bethesda Row
It has been six months now that I am going here for my chin Lazor. This place is incredible; their service, especially the nurse practitioners, is terrific. I highly recommend this place. I am 100% satisfied with their services.
Google
5.0/5
Jul 29, 2021
Google Ideal Image Bethesda Row
amazing!!!
Google
5.0/5
Jul 26, 2021
Google Ideal Image Bethesda Row
The staff is incredibly friendly and knowledgeable. Yasmine did my Botox and guided me through the entire process. Super easy and will be coming back for more services!
Google
5.0/5
Jul 24, 2021
Google Ideal Image Bethesda Row
The receptionist Addi was sooo pleasant and extremely helpful. My provider Kelly was fast and efficient!
Google
5.0/5
Jul 23, 2021
Google Ideal Image Bethesda Row
Excellent great customer service
Google
4.0/5
Jul 23, 2021
Google Ideal Image Bethesda Row
I really enjoy the service I've been receiving at the Bethesda location. No complaints
Google
5.0/5
Jul 22, 2021
Google Ideal Image Bethesda Row
Clean facility. Professional staff. The young lady at the front desk was very nice and knowledgeable about parking. My nurse, Sam, was very thorough, friendly, and personable. Makes the treatment go by faster! Much appreciated!
Google
5.0/5
Jul 20, 2021
Google Ideal Image Bethesda Row
It’s my third time going to ideal image & I’ve had a few techs now, they are all super friendly and informative. I really enjoy Sam! She’s super personable and sweet! I’ve gotten laser before in another state, but this location and people have been great. I’d rather wait for an open spot here than go to another location.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Bethesda Row
I really enjoyed my appointment with Sam. She is the best!!! She was very knowledgeable of the treatment and patient. She is my favorite!!!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Bethesda Row
Just had a really terrific experience with Taylor at the Bethesda location. I had some scheduling concerns that a previous interaction with someone centrally didn't really leave me feeling settled or satisfied. Taylor worked with me and gave a full half hour of her time to get creative solutions to schedule all my necessary appointments within a particular time window. She helped me feel much more relaxed and settled about getting everything checked off before a very busy work season. Of course I can't yet comment on the procedures or location itself, but if its as good as the service I received today it'll be 5-star!
Google
5.0/5
Jul 15, 2021
Google Ideal Image Bethesda Row
I have been to Ideal Images 3 times and have received great service at this Bethesda location! I appreciate the friendly, efficient and professional treatments. I especially would like to thank Sam who has completed 2/3 of my treatments. I appreciate the great conversations and recommendations for the treatment I decided to get :)! Sam is truly a gem and I would highly recommend going to her for any treatment that you decide to get!
Google
2.0/5
Jul 13, 2021
Google Ideal Image Bethesda Row
the place is nice and the staff performing the laser hair removal is nice and quick. however, it's impossible to get an appointment and i keep getting put on hold every time i call. i would suggest they hire more people to answer calls since the phone volume is high. additionally, they should stop selling services if there are no appointments available for existing customers. i'm supposed to go in every 6-8 weeks, but i end up going every 12 weeks because there is never an appointment sooner. it doesn't make sense to pay for services and never be able to get appointments to complete the services. when i ask about it, they blame covid for the lack of appointments, but i've been trying to get appointments since last october (at bethesda and anne arundel locations) and there's never anything available in the timing suggested at either place. they then try to move me to a different location, but it's all the same.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Bethesda Row
Sam, at the Bethesda office, was phenomenal. She made me feel comfortable and relaxed through the process. The overall facility was welcoming.
Google
5.0/5
Jul 10, 2021
Google Ideal Image Bethesda Row
I had Sam for my 5th laser hair session she was sooo great!!
Google
2.0/5
Jul 9, 2021
Google Ideal Image Bethesda Row
I did only two settings. First setting was nice though I had to wait around 45 minutes. But second setting was very bad. upper lip was not clear as well as cheek. I am disappointed. furthermore appointment date is not available for next setting. I had call several times to get next appointment.
Google
5.0/5
Jul 9, 2021
Google Ideal Image Bethesda Row
A great Medspa location! Had to temporarily transfer to Bethesda for my appointment needs to be met and NP Blaine, Taylor, and Dawn were very accommodating, friendly, knowledgeable and attentive! I highly recommend Ideal Image Bethesda Row!! Thanks so much ladies! Truly made my day!
Google
5.0/5
Jul 8, 2021
Google Ideal Image Bethesda Row
Everyone was nice and helpful from the front desk staff to the doctor. Instructions were understandable to follow the doctor made me feel comfortable while getting treated.
Google
5.0/5
Jul 7, 2021
Google Ideal Image Bethesda Row
Spotless facility, welcoming staff, patient with all cares and concerns. 2 thumbs up! Hope it works.
Google
5.0/5
Jul 7, 2021
Google Ideal Image Bethesda Row
I love Sam, she is so professional and took the time to explain what I needed to expect during and after treatment.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Bethesda Row
Great friendly professional staff!
Google
5.0/5
Jul 6, 2021
Google Ideal Image Bethesda Row
I have had multiple services at Ideal Image and can say that the staff members are incredibly knowledgeable, professional, and friendly. Sam in the Bethesda, Maryland office is simply outstanding at what she does. I really appreciated her expertise. Make sure to request her when you go! Ideal Image needs to quickly open more offices in the DC area to accommodate the high demand for their services.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Bethesda Row
I went to the Bethesda location for the first time and a Nurse Practioner who is actually located at the Gaithersburg location did my treatment. She did an excellent job. She paid attention to details and was very thorough and informative. I wish I knew her name
Google
5.0/5
Jun 30, 2021
Google Ideal Image Bethesda Row
Sam made my experience very pleasant. She was courteous and explained everything to me in detail.
Google
3.0/5
Jun 28, 2021
Google Ideal Image Bethesda Row
I have done 2 services with them so far. Front desk staff doesn't seem to know a whole lot about services, and prices. I have gotten the cool sculpting and still waiting on results. Last week I got a filler 1 and the nurse practitioner was very nice but she did not do my filler correctly. I have gotten fillers done in the past with 1 syringe and last week I was not pleased with how my filler was injected and the results. I know this place is new and it's okay but my concern is does some of this staff know what there doing? I had to called back to customer service and explained my concerns and the results. I'm waiting back to hear from the manager because it does not look like I just had a filler done. The place is nice and clean but I believe they need more staff thats not just knowledgeabl but knows how to administered the treatment correctly.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Bethesda Row
This was my second time coming for an appointment. My first experience was ok. It wasn’t bad, but it wasn’t great. This time, however, I feel I had an awesome experience and it was all because of Sam! She did my second syringe of lip injection and she really took the time to listen to what I wanted, made me feel like we were friends, and even gave me a list of new restaurants to try in DC. I’m so grateful I received service from her today! My experience with her has made me want to return again.
Google
5.0/5
Jun 20, 2021
Google Ideal Image Bethesda Row
Although it was hard to get in contact with them at first, when I was able to I had nothing short of an efficient and convenient experience. Sam was great! Quick and kind everything I look for in my treatments.
Google
3.0/5
Jun 16, 2021
Google Ideal Image Bethesda Row
the experience at the clinic was great felt a bit rushed but expected since there is only one tech doing the procedure but she was very professional, on the other hand if you want faster services and results ask first when the procedure will be done so you can decide if you want to pay more somewhere else and specially before they get you to sign a contract this part of the deal made me regret the whole thing it felt like just a transaction even thou I contacted them a few times, so ask many questions and decide for yourself before signing anything! the price however is worth it for those who are willing to wait thank you.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Bethesda Row
Kelly was AMAZING!!! She was thorough and very informative. Her professionalism in "very delicate situations" was sublime.....if you can get scheduled with her, GO FOR IT!! 🙂
Google
5.0/5
Jun 15, 2021
Google Ideal Image Bethesda Row
Great service Provided by Pamela, laser treatment of hairline!
Google
1.0/5
Jun 14, 2021
Google Ideal Image Bethesda Row
They lied about when I could get the procedures done. I was told in 2 weeks tops and now I have to wait months and I can’t cancel unless it’s a medical reasons
Google
4.0/5
Jun 11, 2021
Google Ideal Image Bethesda Row
My representative was knowledgeable and it was great experience.
Google
1.0/5
Jun 10, 2021
Google Ideal Image Bethesda Row
If you asked me for a honest review, I will say I didn’t like it. 1st of all my 1st two appointment was canceled by them. It was really a horrible experience for me to reschedule. The lady who did the treatment, she was very nice and kind. But I did my 1st session in Arundel Mills, MD. They were super good, so much organized and also feel like they were very experienced too. Before doing the laser, they draw the face, shave it and started doing the treatment. And after doing the laser, they showed me in the mirror if everything is ok. But in Bethesda, they didn’t do nothing. She just asked me questions about my skin before doing the laser, that’s was good, but it’s overall I didn’t like it. And I came home I found that the hair line in chin side is not aligned. One side is long, other side is short. It’s really not a satisfying service at all.
Google
4.0/5
Jun 7, 2021
Google Ideal Image Bethesda Row
A great experience. I was able to get all my questions answered and the procedure went so quick. My only con would be that I was not able to book with the same location.
Google
5.0/5
Jun 4, 2021
Google Ideal Image Bethesda Row
Great info
Google
1.0/5
Jun 4, 2021
Google Ideal Image Bethesda Row
I did coolsculpting and have a big lump on my stomach. I was told to wait for another month to see what happens however this is extremely scary. I’m not happy with my experience and do not recommend this place or coolsculping here.
Google
5.0/5
Jun 3, 2021
Google Ideal Image Bethesda Row
Joanne was really great. She made me feel completely at ease and worked quickly but yet effectively.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Bethesda Row
Yasmin was great. I am a baby to pain but she made it the most comfortable as possible. I'm glad my next appointment is with her too. Thanks
Google
5.0/5
Jun 1, 2021
Google Ideal Image Bethesda Row
Excellent technique, skill
Google
5.0/5
May 19, 2021
Google Ideal Image Bethesda Row
I had an appointment for laser hair removal with Morgan and she was very nice and professional! I always felt comfortable
Google
2.0/5
May 19, 2021
Google Ideal Image Bethesda Row
Sam was the only good thing that came out of this appointment, she is fabulous and would be the only reason I would return. Front desk staff is terrible. They barely acknowledge you when you walk in or make eye contact with you. They don’t seem to know what is going on nor do they work together. Parking is not validated even though appointments take awhile. Getting an appointment is even worse, I had to wait a month just for them to cancel day of and I went through hell and back to get my next appointment relatively close to the first.
Google
4.0/5
May 19, 2021
Google Ideal Image Bethesda Row
It was great. The nurse was amazing and kind. Before I came here though I had a lot of issues with getting connected to someone and had to call the toll free number in order to do so
Google
5.0/5
May 18, 2021
Google Ideal Image Bethesda Row
Went for a cool sculpting procedure. The physician was professional, taking pride in her work. She also explained everything well.
Google
5.0/5
May 15, 2021
Google Ideal Image Bethesda Row
Great location, friendly staff and Sam is AMAZING! It was my first time getting cool sculpting and so glad I did it. Sam was really informative, personable, friendly and made me feel at ease - the time flew by. Would definitely recommend. Hope to see her at my next appointment 🙂
Google
4.0/5
May 13, 2021
Google Ideal Image Bethesda Row
My experience in the Bethesda office with Samantha was great! There were difficulties with scheduling and my appointment being canceled and rescheduled last minute.
Google
5.0/5
May 6, 2021
Google Ideal Image Bethesda Row
Great very attentive and knowledgeable!
Google
1.0/5
Apr 30, 2021
Google Ideal Image Bethesda Row
Very difficult to schedule follow up appointment. Takes one’s money and then says no follow up appointments available. Decieving customers who have to pay full amount upfront for procedures. Will put reviews on community websites as ideal image cheats clients.
Google
4.0/5
Apr 24, 2021
Google Ideal Image Bethesda Row
Today was my first time at the Ideal Image at Bethesda. I’m happy that they decided to create a location that is closer to me. Also, extra precautions are being taken because of Covid; the place was thoroughly cleaned and the number of clients limited. My laser hair removal only took a few minutes but after a day, I noticed burns on my skin. It’ll take some time to heal but employee helped me figure out what caused it and it was my mistake of using two different numbing cream. So next time I’ll be more careful.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Bethesda Row
Everyone was very friendly, the facility was very clean, and it was an overall great experience. I was nervous about it being painful but it was far from it and Kai was so great at distracting me the whole time by just having a conversation with me. I love how quick the appointment was; my husband and kids grabbed ice cream during my appointment and I was finished before they were.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Bethesda Row
Addy and Yazmin were excellent! Such a quick, and professional environment.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Bethesda Row
It was my fisrt time and I had a very good experience, they are super professionals!
Google
5.0/5
Apr 20, 2021
Google Ideal Image Bethesda Row
The consultation to the first appointment process has been smooth and without any issue. Sam was really helpful in explaining the process of the treatment. I'm excited to return and excited to see the results.
Google
2.0/5
Apr 20, 2021
Google Ideal Image Bethesda Row
DO NOT DO BUSINESS WITH THIS COMPANY BEFORE DOING YOUR DUE DILIGENCE. I scheduled laser hair removal about a month ago and had my first session in Bethesda. My experience at the first session was wonderful - the provider was really personable and answered any questions i had. Unfortunately, my experience with scheduling my next appointment was bizarre. Had I done more research beforehand I wouldn’t have been so surprised. When I went to schedule my next appointment at the end of my first one, they told me to call back in a week or so because there was a glitch with the scheduling system. I called them as instructed a week later and I was told they didn’t have any availability until June. This wasn’t going to work for me because i’m moving from DC to Richmond, VA at the end of May. I told them I would make an appointment at the Richmond office instead. The sales rep (Ashlee Carattini) who originally signed me up for these treatments told me I could transfer to the Richmond office at any time. So no big deal! I tried calling the number listed online for the Richmond loc and I kept getting re directed to the Bethesda office because of some setting in their phone system where I guess it directs you to the closest office despite having actually dialed the number for the Richmond office. Please take this feature off it is so confusing and frustrating!!!! This happened 3 or 4 times in a row. The girl who I spoke with at the front desk in Bethesda was absolutely clueless even after I explained to her what I was trying to do. I asked her for the direct number to the Richmond office - she didn’t even know where Richmond was or that Ideal Image had an office in Richmond. She put me on hold while she spoke to someone else and then she directed me to call back to the Richmond office in about a week or so because the office was new and their scheduling system wasn’t up yet (????) I was confused but I agreed.... After we hung up I did research and I realized that the Richmond office has been open for a few years after looking at their google reviews. Uhhhh what?? I felt like I was getting scammed at that point. I emailed Ashlee Carattini, the rep who I worked with at the beginning of the sales process but she never answered. This was frustrating because she was really personable in the pre sales process (I get it they want my money, but still). The lack of response post swiping my credit card again made me feel like I was getting scammed. AT LAST with absolutely no help from anyone at Ideal Image Bethesda or Ashlee I was able to get in touch with the front desk at the Richmond office. I stalked google reviews for the Richmond office and was able to find a response from someone who worked there with the direct number. When I tried to schedule an appointment I was told I needed to have Bethesda transfer my records to them. Bruhhhh.... after speaking to the same girl at the front desk at Bethesda HOW many times in the past week (easily over 5) and her fully knowing what I was trying to do she didnt mention to me that they would need to send my records as well? So just like clockwork I called back to the Bethesda office and I think I got the same girl. She seemed absolutely clueless when I asked her to send my records over. I had to explain the situation again. This story does have a somewhat happy ending and I was able to get scheduled in Richmond! It was just unnecessarily difficult and the lack of knowledge and customer service from the Bethesda office is concerning. Im adding a star to my original 1 star review because the provider was great. thank you and godspeed SIDE NOTE - Go and read reviews on Glassdoor for this company, it explains a lot. They are selling more treatments than they can keep up with.
Google
3.0/5
Apr 18, 2021
Google Ideal Image Bethesda Row
I was surprised how hard it was to book an appointment. My experience while there was great. My service and service provider was excellent. When I called to make an appointment at a closer location however, I was told I couldn’t book as I am set up at a farther location because nothing was available for Ulterapy for months at Arundel Mills, which is closest to me. Very disappointed in the scheduling area. I want to pay you for filler and Botox but I’m not able to make an appointment. It doesn’t make sense.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Bethesda Row
Samantha was great! Attentive, informative, knowledgeable, comforting, personable and super professional! I will keep this location as my preferred for future services solely because of her!!!!!
Google
5.0/5
Apr 16, 2021
Google Ideal Image Bethesda Row
Very beautiful facility! Clean and spacious! Samantha was amazing and mad my coolscupluting appointment go seamlessly
Google
5.0/5
Apr 16, 2021
Google Ideal Image Bethesda Row
Amanda was extremely customer service focused! She was very informative and was able to answer all of my questions and made sure I understood the entire process. I have already recommended your services to family and friends. Looking forward to my first treatment 🙂
Google
5.0/5
Apr 15, 2021
Google Ideal Image Bethesda Row
Great experience. Was confused as the consultant I had told me I could get a 1/2 a syringe but when I arrived I was shaken as that was not the case. The staff was very helpful; explaining every part in depth and held my hand through the whole thing. I will definitely be back for more!
Google
5.0/5
Apr 15, 2021
Google Ideal Image Bethesda Row
Staff is very welcoming and professional. Facility is VERY CLEAN.. MICHELLE WAS AWESOME. I will be following her to the new location.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Bethesda Row
AMAZING PROFESSIONALS! Yasamin and Jeneil performed 2 treatments for me this week. Both Yasamin and Jeneil were extremely professional, knowledgeable, and demonstrated concern for my wellbeing. Ultherapy, although effective, is not comfortable. Having Yasamin and Jeneil perform the treatments provided a level of assurance and ease to the experience. Thank you so much Yasamin and Jeneil for taking such good care of me!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Bethesda Row
It was great, everyone was incredibly friendly
Google
4.0/5
Apr 10, 2021
Google Ideal Image Bethesda Row
Received a Cool Sculpting treatment at this location and it was a very good experience. The staff was friendly and location clean. My tech Michelle answered all my questions and made the whole process comfortable for me.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Bethesda Row
Place is nice, got treated by Michelle in two areas and it was much more bearable than I thought! Michelle is amazing!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Bethesda Row
Sam at Bethesda Row was phenomenal!! She made me feel so comfortable during the entire process and made sure she explained step by step what was going on. I will be requesting her next time.
Google
1.0/5
Apr 5, 2021
Google Ideal Image Bethesda Row
What an unprofessional institution! I show up for my appointment and they inform me they won’t be able to treat me today as the provider is in a training. It’s 11 AM ... why did no one call me before I drove 2 hours to this appointment? You open at 9 AM... and mind you they’ve seen me THREE confirmation texts up to this point, including one this morning! Also, those trainings are definitely planned before the day of what kind of communication is going on here? The staff simply shrugged their shoulders and said there’s nothing they can do. Talk about time wasted, but as a healthcare worker in a pandemic this feels extra insensitive. Then the staff informed me they can’t refund me!!! No manager even came out to talk to me. Will be following up with the Better Business Bureau on that front and in the meanwhile will NEVER be going back to an Ideal Image again. Such disappointing and ridiculous business practices.
Google
4.0/5
Apr 5, 2021
Google Ideal Image Bethesda Row
Bethesda staff were courteous and professional. The location itself is beautiful. Towson is my preferred location due to distance, however, like the Towson location I would of preferred if Bethesda had a changing room in the treatment rooms.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Bethesda Row
Staff professional and courteous
Google
5.0/5
Apr 2, 2021
Google Ideal Image Bethesda Row
Great new location and wonderful employees!
Google
5.0/5
Apr 2, 2021
Google Ideal Image Bethesda Row
Location is awesome ! Lots of shops nearby, if you want to make a day out of it. Front desk employees were very nice and friendly. They even called me 10 mins prior to my appt. letting me know I have a 15 min grace period. Michelle was AWESOME ! She kept me distracted, so I wouldn’t focus on the pain. She was also very quick, which I appreciated a lot. The room was VERY clean. As well as the lobby ! You can tell they are taking the necessary steps to keep everyone safe ! Good job ladies !
Google
5.0/5
Apr 2, 2021
Google Ideal Image Bethesda Row
Michelle was awesome! She answered every question that I had and ensured to check on my pain tolerance during my treatment. She made me feel comfortable and I would do it all again!
Google
5.0/5
Apr 2, 2021
Google Ideal Image Bethesda Row
Sam is amazing and makes you feel like you're talking to a good friend. Everyone at this location is pleasant, attentive and knowledgeable. Make your appointment at this office (Bethesda), you'll be happy you did.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Bethesda Row
The office and staff are great! Way better than the Arundel Mills location.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Bethesda Row
Went to this location instead of my usual location so I was nervous, but I had a wonderful experience. Michele was awesome!! Thanks so much 😊
Google
5.0/5
Mar 27, 2021
Google Ideal Image Bethesda Row
I’ve been going to the Towson location but recently changed to the Bethesda location because of scheduling! The Bethesda location is in such a cute area and there are many restaurants around the buliding. I had michelle do my treatment and she was so awesome! She took her time and was very friendly! 10/10 reccomended!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Bethesda Row
I had a great experience at the Bethesda Ideal Image. I have been twice and both of the NPs were super friendly, helpful, and informative. Michelle and Sam were both awesome! The facility itself was also very clean and nice looking!
Google
5.0/5
Mar 26, 2021
Google Ideal Image Bethesda Row
I got cool sculpting done at Bethesda Row last Saturday. Marianna did my session and SHE WAS GREAT. The sweetest person I've ever met. She was also very professional, knowledgeable, and most of all funny! I drove an hour to get there straight from work, and she made my experience SO WORTH IT!!! I definitely recommend this location for an upscale spa experience.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Bethesda Row
Good
Google
5.0/5
Mar 25, 2021
Google Ideal Image Bethesda Row
Michelle is the best! Please give her a promotion
Google
1.0/5
Mar 24, 2021
Google Ideal Image Bethesda Row
I didn’t like it because i have a allergy to sulfa and some how that one allergy is the reason why only this office wont allow lip injections when all other places including my doctor told me that should have never been a issue. And now i have to wait for a refund because they wont even reschedule me. So.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Bethesda Row
First visit, first time trying such, ice sculpting... Samantha is an amazing tech towards her job, waiting on results.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Bethesda Row
Updated review: I came back in for my 2 week follow up, everyone was pleasant, similarly to my first visit. I met with Sam this time, she was also knowledgeable and kept the visit short & sweet. The staff was warm and welcoming as soon as I walked in. They explained everything clearly and answered all my questions. I felt completely at ease with my first experience. 10/10 would recommend.
Google
5.0/5
Mar 19, 2021
Google Ideal Image Bethesda Row
Normally scheduled at the Arundel location but they were booked so I came to Bethesda Row instead. Michelle took very good care of me! The center is clean and the employees are professional and kind. Would certainly recommend:)
Google
5.0/5
Mar 18, 2021
Google Ideal Image Bethesda Row
Michelle performed my laser session and she was kind, friendly and easy to talk to. The facility is brand new with nice finishes! Very comfortable.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Bethesda Row
Today I met Sam who guided me with a sculpting treatment. The treatment was exactly what I researched. I did a lower abdomen left and right. Each took 35 min. The actual treatment was not painful...it's also not a picnic with wine and cheese under the cherry blossoms, but it so manageable. In the first treatment (left), I took a nap...which I needed. The second (right), I played on my phone and it went by so fast! The second part where they have to massage the area was uncomfortable but widely doable. Sam, had the best tricks to take your mind of it and before you know it, it's over. I'm looking forward to the results. I work out very regularly and I'm hoping this will help elevate my goals with this stubborn area. Sam, amazing. The perfect fit of friendly, personable, and professional. Made me feel welcome and comfortable. I've got another round in a few months. Looking forward to it!
Google
5.0/5
Mar 15, 2021
Google Ideal Image Bethesda Row
Michele was very nice. And she understood what I came in for. She did an outstanding job. Will I return back here for my future treatment? Yes definitely I will.
Google
5.0/5
Mar 15, 2021
Google Ideal Image Bethesda Row
this new location was so nice and the staff was amazing. i had michelle for laser hair removal and she was fantastic! totally recommend it
Google
5.0/5
Mar 12, 2021
Google Ideal Image Bethesda Row
I was so excited that I was one of the first people at the new location . It looks so nice inside and everybody was friendly! Yasmin made my first time at the new location very comfortable.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Bethesda Row
Freakin awesome! Super efficient and professional! Very personable and great communication. Feels more like attainable luxury services than an actual procedure. Would highly recommend.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Bethesda Row
Awesome experience
Google
5.0/5
Sep 2, 2020
Google Ideal Image Bethesda Row
I’ve been in this place 3 times and the staff are very professional and nice and they know what they doing and I recommend this place to anyone need laser treatment.