Very clean and relaxed atmosphere. Always checking in during my treatment to be sure I was doing okay.

Laura is AMAZING

When I had my initial zoom consultation for Botox they recommended 12 units. I decided to get the year membership and paid for the units before my visit however when I got there I was told that I was going to need more units. I almost feel like I was baited with a low introductory price. So what started as a reasonably priced procedure turned into something a little less reasonable. On top of that my appointment was for 5:10pm and due to complications with the computer system I ended up being there for an hour before the procedure could even be administered. I realize the computer issues were out of their control but the overall experience was taxing. I will say however that the staff was nice and friendly but I almost feel like they get commission on the amount of units you ultimately “need”! I’m going to use my free procedure and cancel my membership promptly after to find another place that’s more upfront with their business practices

you have no idea how happy i am wish it was more affordable being a single mom of 3 boys

My consultation at Attleboro was fantastic! The staff at this clinic are extremely friendly and thorough, I’ll definitely be recommending this location!

It was great as always. My Provider, Ashley, was very knowledgeable, caring, and above all very understanding. She made my experience very pleasant.

Everyone there is so nice and makes everything so easy!

They are awesome here at this location def recommend 😊

Great experience with Lauren!

Excellent

Laura was amazing! Very knowledgeable and confident in doing the treatment. She put me right at ease, was kind, and helped me get through my laser hair removal without too much pain! I hope I get her next time!! 🙂

Hannah made an intimidating procedure seem light and fun! It was over before I knew it and the results have been outstanding!

Loved it

Chelsea was great!!!!

Ideal image was great, I went to the attleboro, Ma location. Rosa I beleive is receptionist she was very nice and tried to help with the whole financial issue I was having with sales rep. Brandi Rodriguezis. Keri is who did both my botox and filler, she was very kind, informative and really took her time. You are probably wonder why the 1 star this would be due to Brandi Rodriguez, the sales rep. When I went in for my appt the total was $1600 it was suppose to be $1100. I have reached out to Brandi numerous times. We had discussed skin care creams but I was not interested because they do not guarantee their products and they are not sold at the actual location. I am being charged. I received note confirming my order for skin care again I did not order.The sales rep Brandi also had charged me for 2 siringes of filler only one was needed. The problem is she had charged before services were even rendered. I asked for supervisor/management to help rectify the situation but she will not aswer or give me the information to do so. She does not work at the location so now it is very hard to get answers. I feel very strongly that Brandi Rodriguez misrepresented ideal image! Classic sales person!

Such an amazing experience as always. From the front desk Hannah and Amanda making Me feel right at home to my procedure with Chelsea. The entire staff is so friendly and nice. Chelsea is so knowledgeable, professional and incredible at what she does! I won’t go anywhere but here for my Botox! Thanks for making me look younger ladies!!!

Laura at the Attleboro Ideal Image is the best!! She is very knowledgeable, thorough and overall wonderful. I highly recommend her !

I see little to no change!

I had my Botox done today by Ashley, she was awesome, she made me feel so comfortable! I highly recommend this location will definitely be back!

The nurse was absolutely awful for my second session. Rushed the entire thing and while I was in a lot of pain, didn’t check in on me or slow down. She also didn’t finish my entire brazilian and just walked out. My first nurse was great though. But speak up about what you’re feeling! I wish I would have, this ain’t cheap lol

Ashley was great. Super sweet and did an excellent job

The nurse practitioner is professional, friendly, informative and monitored my comfort level through out the procedure! The offices are professional and clean.

I know there are a lot of negative reviews for ideal image…atleast on Yelp and the bbb. I was nervous going with them at first, BUT I had a great experience and I’m very satisfied! I got lip injections and I’m going to go for laser hair in the future. I paid $525 for one syringe or filler, I think $100 off for having a membership. Here’s what you should know: Consultations are done by a sales person and you are required to sign a contract before your treatment. Sales persons are of-course very pushy and from other reviews customer service isn’t great, make sure you are 100% before scheduling a consultation. It could be difficult to get an appointment in a timely fashion. It’s usually a month out for appointments on weekends and they won’t tell you a date until after you pay and sign a contract so plan ahead. If you miss an appointment there’s a fee and from other reviews it seems like people have had difficulty with paying for scheduled treatments but not receiving them (not my experience) There is no guaranteed satisfaction (you can only get your fillers dissolved for a medical emergency) You’re fillers are done by a nurse practitioner (my nurse was great!) All that being said, my fillers look fantastic and I’m very happy. Everything went smoothly and I had no personal problems with customer service. I had no complications whatsoever. Chelsea was my nurse and did an amazing job, was really great at listening to what I wanted and going while still going with the shape of my natural lips to create a natural yet plump result. She had years of experience (there was a plaque for most favorited aesthetician from 2017 on her wall). Although this was my only experience with things like this, I would recommend going with ideal if you are wanting lip injections!

Your understanding of laser tattoo removal is seriously behind the times. The technology today can completely remove any remnants of tattoo ink. Additionally, the laser technology is quite similar to your hair removal lasers. The only thing that's going to happen, if your lasers hit the former tattoo area, is that the tattoo will be removed more, or nothing because it's fully removed. You need to add a waiver to your process. Your nurse practitioners and nurses need to update their understanding of the technology.

I signed up for a laser hair removal package in the very beginning of COVID. After being promised up and down that the clock wouldn’t begin until my first appointment. Fast forward to the last two appointments I had, when I tried to schedule the next appointment bc they fill up fast and I want to get my appointments in/get my money’s worth. The receptionist tells me I can’t bc the clock actually started when I signed up. She promised me a call from someone who could help, but I never got a call. Come the last appointment I could schedule, again, I mentioned that I was promised a call, never got it, and wanted to set up my next appointment. Yet again, “oh, sorry, we can’t book it until after the date passes or else the system will get confused and you’ll have the same issue again next time”. So I asked for someone to call me bc I’ve been asking for help for months and was tired of the horrible customer service. My last appointment was MONTHS ago, and no one has ever gotten back to me. I NEVER had this experience at Agape - I highly recommend you do NOT proceed with Idea Image - GO TO AGAPE MEDICAL SPA INSTEAD!!! The customer service there is FAR SUPERIOR to Ideal Image and the treatment is top notch.

Amazing experience at this clinic, all of the nurses are incredibly professional! They are so knowledgeable and helped me feel comfortable in my treatment! Completely recommend!

Horrible experience

Update on Ideal Image , this issue has gone back to November 2021. A person from corporate has reached out to me on 2/23/22. We have exchanged several emails , that she is stating someone would reach out to me . To my disappointment , as of 3/7/22 I haven’t heard from anyone else . This is so disconcerting to know that is how a very large business that is suppose to care about their clients and want them to refer people by word of mouth ( which I have multiple people) ; only to find out Ideal Image is only interested in your money not your physical being or health . Please beware , if you choose to have procedures done there . Consider the procedures and the cost of them . I know we were in a pandemic, other business have extended their contract or treatments and or procedures to me . This is how you run a successful business . Not how Ideal Image conducts theirs . Very disappointed Diana

Wonderful

My experience was great. Ashley was extremely informative and made me feel comfortable before, during and after the procedure. I felt that I was clearly making a great decision on doing laser with Ideal Image.

Everybody is so friendly and the service was wonderful! If you’ve been thinking of it this is your sign to just do it !

The team at the So Attleboro is amazing. Ashley makes you feel so comfortable and she is so kind. Definitely recommend!!!

Dishonest and Shady!!! Scammed me out of thousands of dollars. This review is for Ideal Image as a whole not just the Attleboro location. I paid thousands of dollars to get 9 sessions of laser hair removal. Which by the way were excruciatingly painful . When I called this past week to book an appointment I was told my contract had expired. This is the first I’m ever hearing of there being an expiration to the 9 sessions I paid for. IN FACT, the last time I was in the office one of the girls told me that now they do things differently and require you to get the sessions done within a certain period of time but since I had signed a contract before those changes that I was “GRANDFATHERED” in. So Now they are telling me a whole different story I said ok show me my contract I got bounced around back and forth between guest services and the Attleboro location moth telling me they don’t have a copy of my contract. That the sales rep has my contract and she no longer works with the company (WHAT??) guest services by the way are terribly rude cutting me off and hanging up on me as if they are the ones who are out thousands of dollars. They refuse to let me continue my 9 sessions that I paid for. So now I’m expected to pay for touch up sessions which are not cheap. I am choosing to go elsewhere because I refuse to give these people another cent of my money.

Terrible company to do business. My wife paid for nine sessions $6000 for full body hair removal. Unfortunately with covid and kids she couldn’t get there and finalize. She only did 4 times , now she is ready to get it completed, we that’s when things got ugly . They told her is out of their time that she should have come earlier. She spoke with them before and explain the situation and that said no problem when you’re ready come back we can honor it because you only did 4 sessions which is less then 50% . Now they don’t want to honor it even tho we pay 6000 upfront. This is an ethical and poor customer service. Very dissatisfied. Do your self e favor don’t give this people your money. Find a local business. This people only care is to sell. Hard core salesmen is what they are . Is not about customers, is about how many clients they can sign. This should be ilegal Terrible customer service

I showed up to my appointment for the representative at the front desk to tell me that my appointment has not yet been approved despite the multiple phone calls to Brianna, my point-person. She told me that she would release two appointments at a time since my contract had expired. My contract had expired because early into the contract, I became pregnant, had a c-section, nursed for a year (laser hair removal was not recommended at this time), then Covid hit and we were all in quarantine. I felt ready to begin my sessions again once I had completed my first 2 vaccinations. I spoke with Brianna in customer service. She gave me her direct number and told me that I was approved to start the sessions that I paid over $2,000 for and I just needed to call her to release more sessions, as she could only approve 2 at a time. We’ll, I had my first two sessions and called Brianna multiple times, leaving messages with no response only to be turned away last Monday. I haven’t had a chance to write a scathing review, but I have copied this message and will be posting to yelp and Google for the discrimination for having a baby and choosing to nurse that baby. Edit: After I posted a negative review from my last visit, I was contacted by a woman named Margaret from Ideal Image via voicemail and email. I returned her call several times and have responded to her email. I have received no response from her via email. Every time I call, another representative puts me on hold to check to see if Margaret is available and that person always tells me that she just stepped out, they’ll text her and have her call me back. I have yet to receive a call back.

This place should be zero stars. Don’t go here the worst location. I regret dealing with this business. Terrible service and very inconsiderate.

Very polite and concerned about how you are during the treatment and after

I hated the process from the beginning.. zoom call.. I got coolsculpting there made me pay for 8 and I only needed 6! Now I’m stuck paying for it even though I don’t want to go in for more! Won’t refund me! I just got Botox didn’t like their technique! I have to go back and get more I know it and I don’t even want too bc I know I just won’t be happy!! Plus I did the lifetime membership because I thought it would be a good idea for the botox in the future! Nope should have just stayed with the place I used to do botox!! I hate how it’s always cooperate calling you and not the actual place you go too!! I am so done w ideal image not worth it at all!

Wonderful staff and I can already see the results

Great experience - practitioner spent time regarding placement and did exactly what I wanted.

Good so far. Only had my first session. Nurse was friendly and answered all my questions.

Ashley was very professional, compassionate, kind, and provided excellent care!

Staff is rushed and has left the room I'm more than one occasion to tend to other patients. Everyone is very nice and knowledgeable. I was disappointed after a recent procedure that has left some subcutaneous scarring that could have been prevented if the staff had took more time with the after care.

The recover time and discomfort was extremely undersold. When I went in for the appointment the next day, the machine broke. I was rescheduled for a later date and the appointment was cancelled on me due to the fact, when I called to confirm and with a question, no one was available to take my call. When I could call back again later that day I was informed that my appointment was cancelled. The woman I spoke with on the phone was quite rude and didn't care that I had paid quite a lot of money for something that couldn't be finished because of an issue on your end. I was also told that I shouldn't wait any longer than 2 weeks to finish the treatment or I'd need to start over again. I contacted to ask for a refund and I was told no. I also attempted to call the actual location where I was getting treated, no one answered. I also contacted the woman who sold me this bill of goods, and no reply I have since contacted BBB, Trust Pilot, an attorney and the press. Share that on your website instead of all the nice things people say.

I think it was Chelsea who did my lip fillers and they came out amazing. I’m absolutely in love with the way they turned out, and they healed incredibly! She was so professional and detail oriented and really took her time. I felt so comfortable with her. This is my second time going to ideal image for fillers and I will absolutely be going back to her specifically. Thanks girl!!!!!

Bad company lied to me about my contract and service

The entire process is cumbersome. Quite obvious there is sales people that try to sell you a membership. The unit prices on Botox is outrageously high unless you pay $250 ! You get free treatment that you don’t want! Never get my local Ideal Image I get transferred to corporate sakes dept. such a gimmick!

Love this place! They were super professional and made me feel so comfortable.

Friendly welcome and visit pain free .when asking about alternatives Or different treatments it was explained all in all a great visit

Different experience that a couple years ago when I had bought a 2000 dollar package. To date I only had 2 small Botox partial space and they said the volumea was expired, they thought they could extent if I brought more to bring for session which I did plus next level. I then heard from email that they would not extend. The reason I could not honor the time given beside being in a pandemic and working on a covid floor on front line,. It's still going on. I am just trying to get back money I purchase on 11/19/21 for next level and vulumea- I already lost the 2000, except for 2 small Botox ,,, wish I never did. Disappointed Caroline

Super friendly

Amazing!!! The staff is so sweet and helpful and made me feel safe and comfortable! Love the results!

Your representative Leah was awesome but your company continues to be a hot mess.

Kelsey is amazing she listens to what you want and makes it happen. She is amazing.

I didn't receive service but spoke to a sales rep on a zoom call. I was immediately turned off by the "membership" push. After the call, I did some online research and what I found is that the membership is not good - it's allegedly very difficult to book appointments for the "free" services that are a benefit of the membership. I just wanted a few injections, not a hard sell for a membership that was going to stress me out.

i always have such a great and quick experience at the North Attleboro location in MA. i recommend everyone i can to Ideal Image!

My experience stopped at the free consultation so I don't know about the next steps of the procedure. But the free consultation was useless for me, it was based only on the quote which is something that we can get easily by email, it doesn't deserve to block a 30 minutes appointment for it. My appointment was barely 10 minutes, the person I talked with was impatient and didn't take time to explain to me. She ended up by telling me that she will send the quote by email and she suddenly ended the meeting. And for the prices, they put a very high price, and than they apply 80% discount !!! For me this means that basically the prices are extremely high and the discount is only to attract people,. I will not go further with them.

Well it was very nice. Nice to talk to someone that knew something about what I wanted.

It was great!!! I felt like i was talking to a longtime friend

Came here to get my lips done, everyone at the center was friendly. Chelsea was great, 100% recommend going to see her. Super friendly and did an amazing job. I will be going back

Jillian was so encouraging and supportive, she walked me through the whole prosses. She made me fell like I was family...Thank you Jillian, stay Blessed and Happy Birthday...

Ashley is AWESOME

Angela was awesome and made me feel comfortable during my consultation

I’ve come here a couple of times for some procedures and the staff here is super nice and professional. Would highly recommend if you are in or close by in the area!

It was great! The nurses are so Nice and professional. They make it very comfortable.

The girls here are always so welcoming and make you comfortable during uncomfortable and awkward procedures. I had laser hair removal and had an amazing outcome and I’m back for more.

The ladies that helped me were super kind and very informative

Excellent! I felt very comfortable with the whole experience

Jonathan was amazing . He made me feel so comfortable!

As always, your representative was both knowledgeable regarding all the procedures we discussed and personable to allow me to feel at ease throughout our discussion.

.Hanna was great she explained the procedure and took her time picking the best plan for me . She made me feel very comfortable .She also answered questions about other procedures I was interested in . I had a great experience

Everyone has been very friendly and taken the time to inform me about the procedures! The environment is very clean and professional, I will definitely be returning in the future.

The specialist I spoke with was incredibly helpful and kind I couldn't have asked for a better explanation of how everything works. If she had asked me to tell her what I wanted to hear it wouldn't have been half as reassuring as what her explanation contained

Ideal image in attleboro has always been accommodating to me. Amanda at the front desk was beyond expectations as she was extremely kind, patient and professional and took the time to answer and explain all of my questions. she single handily is the reason i drive to this location over closer locations and choose to use the services at the attleboro location.

Friendly staff, easy to speak to. Very informative and helpful personable service.

I will never go back to this location again!

Fantastic! Very professional and understanding. Made me feel comfortable the entire time and answered all my questions. The team that helped me today was amazing. Thank you guys.

Incredibly positive. I have awful memory so I can't remember the doctor's name, but she was beautiful in and out; incredibly patient with me, answered all of my questions, very friendly and just overall wonderful.

I've been going here for a year. I've found that they over sell Botox units and don't use the proper techniques to have successful results. I've since gone somewhere else and receive half the amount of units as ideal image with far greater results. Beware of this chain and dont let them scam you on services or their yearly 250$ membership! Edit: nice generic reply.. that number just goes to a local center where no one is happy to help.. thanks for proving my point.

Hannah was awesome she was very gentle and very informative and a great personality for this type of job

Quick appointment, easy scheduling. Medical professionals with good instruction for before and after treatments. Highly recommend!

I got my armpits lasered and I was literally in and out in ten minutes. Didn’t even hurt!

I’ve been coming here for a few years now and I’ve not been disappointed yet! I will probably keep coming here until there’s nothing left to do… so no time soon.

Happy with results so far!

Very accommodating!

The staff here is really nice and friendly. 10/10 would recommend.

I paid for Ultherapy treatment 1300 in advance. My appointment was cancelled on me the first time because I could not confirm within the 2 hour window they gave me even though I knew when my appointment was and had every intention of keeping it. They rescheduled a month out, then cancelled on me again 2 days prior to the appointment stating that my appointment was mistakenly double booked. They gave me another appointment 2 months out from the one I had scheduled. I have been waiting for over a week to speak to the manager about this...no response.

I can't say enough about the services provided by Keri and Sarah. Amazing results and very professional.

I had a great experience at Ideal Image, it was my first appointment and everyone there was SO welcoming and eased the fears I had of my first laser experience. I love all the workers and would absolutely recommend it to anyone and everyone!

My experience at Ideal Imagine is immaculate. I always feel comfortable and they know exactly what they are doing.

Rachael did my fillers she did my cheeks a month ago and today she did my lips. Rachael had everything ready for me because I work myself up and tend to hold my breathe during injections. My stress balls and Apple Juice were in reach. Rachael was there coaching me, keeping me breathing and she makes me look refreshed and young not like an old overdone plastic doll. She’s very professional, on time. I’m extremely happy with my results.

Love the facility Jason is amazing!!

The staff is amazing...they make you feel so comfortable and welcome. I never have a wait and even the procedures are quick.

These ladies are kind, professional, on time, and always helpful with any questions or concerns! I always feel very taken care of every visit. An awesome environment no matter what location you visit. Will always recommend.

Awsome team I love them very respectful and patient can’t wait for my next appointment

So far I've done one treatment for both upper and lower body. I'm just amazed at the results of just one treatment, I've had a prior experience with Lazer hair removal elsewhere, and I did not get much of any results after completing all of the treatments, due to my darker complexion. With Ideal Image, after the first treatment I hardly have any growth under my armpits, lower legs, happy trail and bikini area. I noticed hair falling off and my skin is so smooth, I couldn't believe it. I am very satisfied with the quality, the service, and most importantly that I'm getting real results. Worth every penny!

The torture sessions are excruciating but, I am no longer growing hair in the areas being treated.

Friendly staff, clean space, efficient results!