Braintree

30 Forbes Road
Suite F
Braintree, Massachusetts 02184
781-549-7383

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Braintree Medspa is located across the street from the South Shore Plaza Shopping Mall in the Hyatt Hotel Plaza where both Legal’s Seafood and Jared Galleria are. Our clinic is directly between Santander Bank and Five Guys. We are located only 20 minutes from Boston and 30 mins from the Bristol County Area.
  • Our Registered Nurses and Nurse Practitioners have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting, Ultherapy, BroadBand Light Therapy and injectables including Botox, Juvéderm and Kybella. At our Braintree Medspa we understand the busy lifestyle of our Bostonians so we are open 7 days a week allowing us to cater to any of our clients’ schedules. We also know how much our clients’ value their vacation time and the need to look and feel their best.
  • We are the premier, go-to spot for CoolSculpting having performed over 1,000 treatments to date! With all the the services we provide, not just CoolSculpting, we are able to work with each and every client to create a personalized treatment plan that is unique to their needs and lifestyle while delivering optimal results to have them looking and feeling like their absolute best self!
4.1/5
4.1 /5
176 Reviews

Google
5.0/5
Jun 10, 2021
Google Ideal Image Braintree
Super professional place. Was my first time getting Botox and Laura eased my fears. Very professional and precise but also very funny. Can’t wait to become a regular! Thank you Laura you were the best!
Google
5.0/5
Jun 8, 2021
Google Ideal Image Braintree
Np was super nice made me feel comfortable for my first visit . Answered all my questions and made me feel confident.
Google
5.0/5
Jun 8, 2021
Google Ideal Image Braintree
Laura at Braintree was amazing and so kind ! I was nervous and she tried different methods with how she did my treatment and it made me very comfortable and I felt safe and understood, not rushed at all. Defined going to book with her again.
Google
5.0/5
Jun 1, 2021
Google Ideal Image Braintree
Just left my first appointment of laser hair removal and I’m telling you, if you are thinking of doing it, DO IT! I’m a big baby with pain and I was amazed at how tolerable the pain was. Cannot wait to come back for another treatment.
Google
5.0/5
May 27, 2021
Google Ideal Image Braintree
Everyone is very professional and nice here compared to another branch I've experienced. The nurse, Laura K., was very informative about treatments and patient with my mom which was awesome. Cristina was also very helpful in deciding quotes and options.
Google
5.0/5
May 27, 2021
Google Ideal Image Braintree
Nurse practitioner Laura does such a great job! Definitely suggested. Thanks again Laura! 🙂
Google
5.0/5
May 26, 2021
Google Ideal Image Braintree
Awesome nurse who helped me!! Super nice and personable. She made an awkward situation feel comfortable.
Google
3.0/5
May 26, 2021
Google Ideal Image Braintree
Laura is the best, she called me to fix the trouble I had with appointments. She came on her day off to treat me, she made sure I got all my 4 treatments within 2 weeks. I’m grateful for her. She is amazing.
Google
5.0/5
May 24, 2021
Google Ideal Image Braintree
Amazing Team, it waSorry my second treatments for aBrazilian, Under Arm and first treatment for Full legs. So far since the first treatment I am amazed and Super Happt with the results!!! Best Decision I have ever made at age 35. I will advise all females out there starting at age 16 and above as advised at ideal image....So no need for Suffering with razors and Embarrassment that may be caused by the look of a visible hair on the beach or other examples of that kind 😉Enjoy and Feel Free! 😇
Google
5.0/5
May 24, 2021
Google Ideal Image Braintree
Jenny & Laura are the absolute best! I truly could not have asked for a better experience. Everyone is so attentive and accommodating that I know I will be going back in the future!
Google
5.0/5
May 20, 2021
Google Ideal Image Braintree
My experience today with Sara L'etoile was great, Sara made me feel so comfortable and answer any and all my questions. I am so excited for my journey to begin at Ideal Images.
Google
5.0/5
May 20, 2021
Google Ideal Image Braintree
The staff at Ideal Image in Braintree are extremely nice and welcoming. I would like to give a big shout out to Laura: she's very knowledgeable and was very kind, patient, accommodating and understanding at my appointment and made me feel comfortable.
Google
1.0/5
May 19, 2021
Google Ideal Image Braintree
I am extremely disappointed and have left several messages and haven't heard from anyone yet! I've had multiple treatments already and these last 3 have been the worse and no one seems to care and everyone go back I get someone even worse!
Google
5.0/5
May 19, 2021
Google Ideal Image Braintree
They are awesome. Laura is great!!!
Google
5.0/5
May 19, 2021
Google Ideal Image Braintree
It was very pleasant. I was pleased with service. They were very professional helpful answered my questions explained everything about my procedure.
Google
5.0/5
May 18, 2021
Google Ideal Image Braintree
Staff members are very welcoming, professional and make appointments as comfortable as possible!
Google
5.0/5
May 17, 2021
Google Ideal Image Braintree
The staff members here are incredible!!! I was running late for my appointment, and was super worried that I wouldn’t be able to finish the treatment, or worse that my appointment would be cancelled. But the fantastic, expert nurses Maggie and Laura were able to tag team and accommodate me, finishing an hour long appointment in
Google
5.0/5
May 17, 2021
Google Ideal Image Braintree
Laura was extremely caring and gentle while explaining treatment and during treatment
Google
2.0/5
May 17, 2021
Google Ideal Image Braintree
what experience are you talking about ? I even did not have scheduled procedures ...!!!
Google
5.0/5
May 11, 2021
Google Ideal Image Braintree
This place is awesome. I did my treatment 3 years ago and came back for a touch up and their system was down. Marina was amazing and everyone there is really nice. Great prices!
Google
5.0/5
May 11, 2021
Google Ideal Image Braintree
Had a great experience at Ideal Image! Thank you, Marina, Lora, Christina and Jenny!
Google
5.0/5
May 8, 2021
Google Ideal Image Braintree
Amanda was amazing!!
Google
5.0/5
May 6, 2021
Google Ideal Image Braintree
Excellent service; thanks!!
Google
5.0/5
May 6, 2021
Google Ideal Image Braintree
Very accommodating and professional. Christina went out of her way to make sure I was comfortable and informed. Happy and loyal client to Ideal Image Braintree. They make the experience safe and enjoyable, and with great results. Highly recommend 🙂
Google
4.0/5
May 5, 2021
Google Ideal Image Braintree
I had a great experience. Friendly staff and
Google
5.0/5
May 5, 2021
Google Ideal Image Braintree
Amanda was kind and friendly, patient informative and all around amazing! It’s been a while so glad my first time back was a great one! Can’t wait till next month hopefully I’ll get her again!
Google
5.0/5
May 5, 2021
Google Ideal Image Braintree
AMAZING GROUP OF WOMEN HERE! This office is awesome! Always so pleasant, and accommodating! Thank you ladies!
Google
5.0/5
Apr 28, 2021
Google Ideal Image Braintree
Quick and effective treatment and visit is always appreciated.
Google
5.0/5
Apr 27, 2021
Google Ideal Image Braintree
Ideal Image is the perfect place to build your confidence, I’ve struggled with facial hair for years, but excitement was for sure given back! The procedures are not too painful, discreet and quick 🥰
Google
5.0/5
Apr 25, 2021
Google Ideal Image Braintree
I highly recommend Ideal Image. I had the pleasure of seeing Amanda...I knew I wanted to work on my fine lines in my forehead and crows feet but was nervous and unsure. I had a great consultation...very thorough and she explained everything she recommended. It was seamless and I loved the results. Amanda is knowledgeable and gentle...I love how I looked and felt after my treatment!
Google
5.0/5
Apr 23, 2021
Google Ideal Image Braintree
Friendly staff, clean setting, overall calm 'servicescape'!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Braintree
Everything was great...
Google
3.0/5
Apr 14, 2021
Google Ideal Image Braintree
I can't even get a hold of their customer service department. Each time they say they will return my call they do not. I would go somewhere else. Once I did get a hold of their staff they did their best to get me on their schedule quickly and wave some fees for the inconvenience.
Google
1.0/5
Apr 12, 2021
Google Ideal Image Braintree
poor customer service
Google
5.0/5
Apr 9, 2021
Google Ideal Image Braintree
I would like to mention that this review is for the service I got from the Braintree location and this location only. I was originally having problems with my appt. I have to say, the corporate office's customer service is awful and I never got contacted by my assigned worker "Nina." I will put a separate review on the corporate. Thank goodness that they have Christina at the Braintree location as she was an amazing person that was attentive and empathetic to my situation. She attempted to make sure I was all set for procedures. My nurse practitioner was Laura. Laura was an amazing nurse practitioner. She always made sure that I was completely comfortable throughout my procedure. She answered all my questions and then some. I would recommend Laura to anyone. I liked that she is incredibly honest about outcomes as well. She did not try to sell me anymore than what I already wanted, and made great conversation. She also made my visit quicker than originally stated. It was supposed to be close to a 4 hr visit, but she finished it in three. Perfect.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Braintree
I was very pleased today with my specialist, super nice and made me feel comfortable. Looking forward to my next appointment and hopefully I get her again 😘
Google
5.0/5
Apr 7, 2021
Google Ideal Image Braintree
The staff is so amazing and nice. They really know what they are doing. I tried LaserMD. It is not the same. They definitely do not have the same laser capabilities as Ideal Image. Yes it is pricier but that’s because it actually works. You get what you pay for. Don’t waste your time with any other laser place. You will be disappointed. I will never go anywhere else again other than Ideal Image.
Google
5.0/5
Apr 7, 2021
Google Ideal Image Braintree
Great experience!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Braintree
Excellent, tech was very fast. Made me feel very comfortable.
Google
5.0/5
Apr 7, 2021
Google Ideal Image Braintree
My experience today was really good the lady was really sweet and she told me everything she was doing step by step great experience will love to have her do my filler again just waiting a few day too see the outcome
Google
1.0/5
Apr 7, 2021
Google Ideal Image Braintree
It’s literally impossible to get in touch with anyone in the office and I need to schedule my appointment. There have also been multiple times you guys have cancelled my appointment without notice. I always get directed to corporate BUT THERES NO ONE AT CORPORATE.
Google
3.0/5
Apr 3, 2021
Google Ideal Image Braintree
I’ve been trying to make an appointment for months now since phasing back from COVID and don’t get any of my calls returned. I started to see results but I paid in full for my plan and can’t even set up the rest of my appointments
Google
5.0/5
Mar 31, 2021
Google Ideal Image Braintree
I have been seeing Amanda at Ideal image for laser treatment, I was dreading my first visit because of stories I heard about the pain but it wasn’t bad at all!! She is great, professional and makes you want to come back to complete your treatment lol.
Google
1.0/5
Mar 21, 2021
Google Ideal Image Braintree
Went online and requested a consultation, Katharine, was great and made me feel confident to booking and fully paying for my treatment however thats where the good ends. I have been trying to set up and appointment for 3 days and they're phone just rings, ask for a voicemail, which I've left, and still no response, finally decided to drive to the office, since it said open until 5, and it was close. I'm emailing their offices and want my money back! I would suggest going somewhere where they will actually book your appointment
Google
1.0/5
Mar 16, 2021
Google Ideal Image Braintree
I was actually really upset. I came from Boston and was 19 minutes late. It is very hard to get an Uber with Covid. I am always on time or EARLY for my appointments and I always OFFER to wait. This one time I come in less than 20 minutes late - from a paid ride - and the woman told me she didn’t have time to do my full treatment. That is not good customer service. I was actually really insulted because I always wait for them on the opposite side of the appointment. I spend a lot of money here and was very disappointed with how I was treated
Google
4.0/5
Mar 16, 2021
Google Ideal Image Braintree
Great the price is affordable
Google
5.0/5
Mar 14, 2021
Google Ideal Image Braintree
Jessica was amazing!
Google
5.0/5
Mar 12, 2021
Google Ideal Image Braintree
Great experience.
Google
5.0/5
Mar 6, 2021
Google Ideal Image Braintree
Friendly staff.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Braintree
I was so excited I was treated so nice she made it happen one way or the other I can’t wait to start my session yayyyyy!!!!
Google
5.0/5
Feb 25, 2021
Google Ideal Image Braintree
I’m very happy to be dealing with very good professional team, Jessica Speed is a lovely attendant
Google
4.0/5
Feb 23, 2021
Google Ideal Image Braintree
My nurse is wonderful as was the front desk staff. My only issue is that they appear to be understaffed and I witnessed them being yelled at by clients for things that aren't in their control related to availability of appointments. The price point for service is higher than other medspas but lifetime guarantee may offset that in long run.
Google
1.0/5
Feb 23, 2021
Google Ideal Image Braintree
Awful service.. super responsive and assuring until they convince you to buy the service but afterwards it is impossible to get ahold of anyone in the office.
Google
5.0/5
Feb 18, 2021
Google Ideal Image Braintree
I had a different technician this time, Nadia. She was very nice and professional. I am very pleased with the quality of care I am receiving from Braintree. Thank you!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Braintree
Very experienced and knowledgeable nurse. I am happy with my botox injections
Google
5.0/5
Jan 31, 2021
Google Ideal Image Braintree
Fabulous
Google
5.0/5
Jan 31, 2021
Google Ideal Image Braintree
Nadia was great!
Google
5.0/5
Jan 28, 2021
Google Ideal Image Braintree
I went in tonight for My first Botox appointment with Lucy. I highly recommend her, she answered all of my questions & listened to my concerns. She is very professional and knowledgeable about what she does. She did a great job!
Google
5.0/5
Jan 21, 2021
Google Ideal Image Braintree
It's a nice place and amazing staff
Google
4.0/5
Jan 19, 2021
Google Ideal Image Braintree
I had a pleasant experience at Ideal Image in Braintree. The receptionists were nice and welcoming. Also the tech was very nice and made sure I was comfortable. I enjoyed my experience at Ideal Image.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Braintree
This is my 5th appointment and they all have been great. Friendly staff, clean office, and amazing results!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Braintree
I had my first BBL treatment at your Braintree clinic today and I have to say the customer service couldn't have been better. Lucy did a great job explaining the procedure, alleviating any concerns I had, listening and answering all my questions before, during and after the procedure. I would highly recommend Lucy to anyone looking to have this procedure done.
Google
5.0/5
Jan 7, 2021
Google Ideal Image Braintree
I received an email blast about a special discount. Loved what I read. Completed info on-line. Immediately receive a phone call to book an informative session. This session was super helpful, engaging and provided every detail.
Google
5.0/5
Jan 4, 2021
Google Ideal Image Braintree
From the time of booking to the appt, everything was top notch. My nurse was incredibly capable and I suffered only minor bruising. Jenny was absolutely amazing with the process of fitting me in before a special event. I love Ideal Image!!
Google
5.0/5
Dec 28, 2020
Google Ideal Image Braintree
They are always so kind
Google
4.0/5
Dec 15, 2020
Google Ideal Image Braintree
Very nice staff
Google
5.0/5
Dec 11, 2020
Google Ideal Image Braintree
This is the second laser hair removal appointment I’ve had with Amanda and she is absolutely wonderful! Super personable and makes what could be a very uncomfortable experience, painless and quick. I’m looking forward to my next laser appointment with her!
Google
1.0/5
Dec 10, 2020
Google Ideal Image Braintree
Very disappointed in this place i wasn’t informed about not being able to wear fake tan when getting lazer which is a big part of my life is wearing tan and i want to cancel the lazer i sighned up for because of it and i feel Iv been treated very badly since the day i signed up i was getting constant call at the beginning but once i agreed to the lazer i couldn’t even get someone to answer the phone to make an appointment ..now they won’t let me cancel and are making me continue with payments for a service i will not be getting .I’m disgusted at this place ..why should i have to pay for a service i cannot get all because of being misinformed in the first place ..
Google
5.0/5
Dec 9, 2020
Google Ideal Image Braintree
I wish I remembered the woman who did my lips because she was so professional so nice so knowledgeable and such a sweetheart I'm going to tell everybody I know that's looking for this type of stuff about her and that's about it I'm very happy with my lips came out to look beautiful and definitely going to go back for sure want to have some more money
Google
5.0/5
Dec 9, 2020
Google Ideal Image Braintree
Very clean and comfortable, everything was explained well and everyone was friendly.
Google
5.0/5
Dec 8, 2020
Google Ideal Image Braintree
Everyone is so friendly and helpful. They really try and make you feel comfortable with prices and payment. Very knowledgeable and great results. I have recommended Ideal Image to all of my friends!
Google
4.0/5
Nov 25, 2020
Google Ideal Image Braintree
Clean atmosphere, no crowd in waiting area (I was the only one), social distanced maintained, and friendly smiles from reception and clinics staff
Google
5.0/5
Nov 25, 2020
Google Ideal Image Braintree
Very helpful and explained everything clearly
Google
5.0/5
Nov 17, 2020
Google Ideal Image Braintree
Very good job
Google
5.0/5
Nov 11, 2020
Google Ideal Image Braintree
I loved it the nurse she was very patient with me talk me all the way through and was very gentle I recommend
Google
5.0/5
Oct 31, 2020
Google Ideal Image Braintree
Everything has been great. The staff in Braintree are amazing.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Braintree
Great staff and great service. I really appreciate them and grateful
Google
5.0/5
Oct 23, 2020
Google Ideal Image Braintree
Such a wonderful experience with all the ladies at ideal image! The nurse I was scheduled with for my filler appointment was amazing! She was so thorough, and helpful with my many questions I had. The girl at the front desk (Emily? Sorry if that’s not the correct name) was so helpful with the questions I had in regards to pricing and promos for filler and Botox. Thank you so much ladies for all you do, keep it up! Ideal image Braintree is always my first recommendation to all my coworkers!
Google
5.0/5
Oct 19, 2020
Google Ideal Image Braintree
Excellent
Google
5.0/5
Sep 24, 2020
Google Ideal Image Braintree
Nadia was great!
Google
5.0/5
Sep 11, 2020
Google Ideal Image Braintree
VERY pleased with the service at Ideal Image. I’ve gotten two services done here so far -filler for my lips last year and recently got Botox done on my forehead for the first time. I highly recommend working with their nurse, Nadia!! She’s very thorough with her work, professional, and I’m so happy I trusted her with both procedures. I can’t wait until I’m back in MA to do them again. Thank you!
Google
5.0/5
Sep 11, 2020
Google Ideal Image Braintree
I went in for a Botox treatment on my forehead with Nadia and had great results. She made me feel so comfortable and was very knowledgeable when I was asking questions. It took about 3-5 days to start showing but once it did I feel like I look more refreshed. I would highly recommend her and this place!
Google
5.0/5
Aug 31, 2020
Google Ideal Image Braintree
Awesome
Google
5.0/5
Aug 19, 2020
Google Ideal Image Braintree
It is always great! Nadia, who is the tech I always schedule my appointments with at the Braintree location is #Awsome.
Google
1.0/5
Aug 16, 2020
Google Ideal Image Braintree
I got laser hair removal for my whole face, did the full 9 treatments they told me I needed (all on time over the course of a year and a half) and my hair has not only grown back but it’s worse than it was before I got the service done. I fully paid it off and regret ever doing this. They also failed to mention in the beginning that I more than likely will have to continue to come to get treated (on average: every 4 months/as wanted). If I knew this before I started getting treated I would have just chosen to get waxed instead of paying a ridiculous amount of money just to have to continue to return and pay a flat “discounted” rate. If your going to do this and you have sensitive skin (especially in areas you can’t hide) , please go to a doctors office first.
Google
5.0/5
Aug 12, 2020
Google Ideal Image Braintree
I had a consultation with Denise from Philadelphia today and she was SO nice & helpful. I trusted her right away and she got me set up for my first treatment of laser hair removal, which I start tomorrow!
Google
3.0/5
Aug 2, 2020
Google Ideal Image Braintree
I had laser hair removal done on my upper lip and bikini areas. Although each laser treatment was a painful one, because it did hurt, especially in the bikini area, it worked! I'm happy with the results. I'm just glad I'm done with all the treatments. I just wish the laser treatments were more comfortable. I had to use numbing cream to ease with the pain a little bit. Prior to getting my hair removed, I tried the treatment for the dark spots on my cheeks due to hyperpigmentation. After that one treatment, I noticed I had more darker spots than before. It just made it worse. That's why I stopped and switched to laser hair removal. I don't think Ideal Image has the expertise of treating someone who's Asian, because I think Asian skin is harder to treat than Caucasian.
Google
5.0/5
Jul 29, 2020
Google Ideal Image Braintree
Braintree IDEALIMAGE Office 5 stars***** MS AMANDA -NP FOR MY BOTOX GREAT JOB!!VERY PROFESSIONAL-AN VERY AMAZING!! FRONT STAFF AT DESK VEY NICE ALWAYS ! ALL IS .LOVLY 😇 THANK YOU !
Google
1.0/5
Jul 27, 2020
Google Ideal Image Braintree
No longer wanted services with ideal image is a fraud. I contacted them because I received an special. A lady called, got all my info saying a nurse from the Braintree office will call me for a free consultation but I needed to create a zoom account. I told them I wanted the service for this Friday or Saturday, before I proceed, I wanted to make sure is available. I told the lady what a I want and when and that I wanted to know everything before I signed and send a payment. I sent my payment and the Braintree office call me to apologize stating due to covid 19 state restrictions they were unable to schedule my appointment they would need to push appointment by the end of august but there were not clear when I request the info at first. I requested a full refund and the lady apologized to me and said she could not process the refund I would need to call 1-800 number. I proceed to call the 1 800 number and the lady told me the manager from Braintree will contact me to provide the full refund when I already talk to the Braintree office and the instructions I received was to call back here. Unacceptable, horrible customer service after they got your payment. I would send my case to the state attorney general for false advertisement and fraud. The worst experience ever.
Google
5.0/5
Jul 27, 2020
Google Ideal Image Braintree
professional services love it
Google
5.0/5
Jul 20, 2020
Google Ideal Image Braintree
Very kind and warming staff
Google
5.0/5
Jul 17, 2020
Google Ideal Image Braintree
Good
Google
5.0/5
Jul 17, 2020
Google Ideal Image Braintree
It was great.
Google
5.0/5
Jul 7, 2020
Google Ideal Image Braintree
Lo mejor 💝💖❤️
Google
5.0/5
Jul 1, 2020
Google Ideal Image Braintree
Amazing customer service gave me a lot of information
Google
1.0/5
Jun 30, 2020
Google Ideal Image Braintree
No one ever answers the phone for appointment
Google
5.0/5
Jun 12, 2020
Google Ideal Image Braintree
HELLO. GOOD. DAY. TO. U! THANK U. FIR GETTING. BAK TO US LADY FOR A BIT IF PRETY!!SORRY FOR THE VIRUS THAT SET US ALL BACK! GID BKESS SO. MS KEAH. WAS VERY HELPFULL AN NICE AN MY CONSULT WITH MS DANYA WAS VERY EDUCATING AN NICE I WILL BE HAVING BOTOX AN JUIVIDERM. SOON. THANK. YOU!! PATRICIA
Google
5.0/5
Jun 11, 2020
Google Ideal Image Braintree
They are very understanding and clear !!
Google
4.0/5
Apr 20, 2020
Google Ideal Image Braintree
It’s was great customer services
Google
5.0/5
Mar 30, 2020
Google Ideal Image Braintree
This location is awesome ! Great customer service from beginning to end. Amanda the NP has been doing my injections since I started going there and she is amazing. She’s very nice and is always helpful is giving good advice on what should be done! I always have a great experience with her!