Braintree

30 Forbes Road
Suite F
Braintree, Massachusetts 02184
781-549-7383

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Our Braintree Medspa is located across the street from the South Shore Plaza Shopping Mall in the Hyatt Hotel Plaza where both Legal’s Seafood and Jared Galleria are. Our clinic is directly between Santander Bank and Five Guys. We are located only 20 minutes from Boston and 30 mins from the Bristol County Area.
  • Our Registered Nurses and Nurse Practitioners have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting, Ultherapy, BroadBand Light Therapy and injectables including Botox, Juvéderm and Kybella. At our Braintree Medspa we understand the busy lifestyle of our Bostonians so we are open 7 days a week allowing us to cater to any of our clients’ schedules. We also know how much our clients’ value their vacation time and the need to look and feel their best.
  • We are the premier, go-to spot for CoolSculpting having performed over 1,000 treatments to date! With all the the services we provide, not just CoolSculpting, we are able to work with each and every client to create a personalized treatment plan that is unique to their needs and lifestyle while delivering optimal results to have them looking and feeling like their absolute best self!
4.0/5
4.0 /5
262 Reviews

Google
4.0/5
Jun 15, 2022
Google Ideal Image Braintree
Update !!!!!!! As of June 15th I’m Always complaining about this place for sooo many reasons but because Iv paid in advance i have to go finish my treatments ……… BUT………… Today i was treated by David and had a whole differnt experience nice guy great bedside manor and great at he’s job .. Worst place ever!!!!!!!! Very disappointed in this place i wasn’t informed about not being able to wear fake tan when getting lazer which is a big part of my life is wearing tan and i want to cancel the lazer i sighned up for because of it and i feel Iv been treated very badly since the day i signed up i was getting constant call at the beginning but once i agreed to the lazer i couldn’t even get someone to answer the phone to make an appointment ..now they won’t let me cancel and are making me continue with payments for a service i will not be getting .I’m disgusted at this place ..why should i have to pay for a service i cannot get all because of being misinformed in the first place ..
Google
5.0/5
Jun 10, 2022
Google Ideal Image Braintree
I love Ideal Image. They have always done good work for me
Google
5.0/5
Jun 9, 2022
Google Ideal Image Braintree
The person I spoke with was very pleasant and very honest. Was not focused on just making a "sale". She actually alerted me to a condition that would have made their treatment plan not 100% effective. As a result, I was not able to sign up but certainly appreciate her professionalism and honesty.
Google
5.0/5
Jun 9, 2022
Google Ideal Image Braintree
David was awesome. No uncomfortable pain at all. Very friendly and efficient. The best experience at Ideal Image Braintree!
Google
5.0/5
Jun 6, 2022
Google Ideal Image Braintree
David was great! I would 10/10 book with him again!
Google
5.0/5
Jun 1, 2022
Google Ideal Image Braintree
This is Samia, I had David as my RN & he was AMAZING!!!! This is my 5th treatment in & it was the BEST experience I’ve had by far. He was so nice, quick, & his technique was so painless, I didn’t even have to use ice. Not to mention, he was very thorough! Please hire more staff like him, he’s awesome!
Google
5.0/5
Jun 1, 2022
Google Ideal Image Braintree
My treatment went by super smooth. I was treated by David and he was super professional and kind. David understood how nervous I was and really helped me feel comfortable. We need more nurses like David, thank you.
Google
5.0/5
Jun 1, 2022
Google Ideal Image Braintree
Loved having David as my RN! He was so kind, and made my experience amazing! Love his technique.
Google
1.0/5
May 31, 2022
Google Ideal Image Braintree
This place is scamming people. Absolutely do not sign up for a contract, they can't schedule you for at least 3 months out. They tell you to email them for help, but their customer support people just gaslight you the entire time. I'm not confident I'll ever receive what I paid for.
Google
5.0/5
May 27, 2022
Google Ideal Image Braintree
Thank you Daivd for today's treatment.
Google
1.0/5
May 26, 2022
Google Ideal Image Braintree
It’s honestly been terrible. I was told two weeks. Then not scheduled for 3 months, literally minutes after I paid thousands of dollars. The whole sales pitch made me cringe and raised red flags from the get go - I regret my experience and will make sure to tell literally everyone I know to
Google
5.0/5
May 26, 2022
Google Ideal Image Braintree
From the moment I walked in front desk was alert and polite. Got checked in quickly and in less then 5 minutes was in the room starting my procedure. Got lip fillers . I don’t remember her name but she is pregnant . And let me just say …. I LOVE HER . She made me feel very comfortable, kept asking how I was feeling and if everything was okay. I showed her my wish pic and she did just that ❤️
Google
5.0/5
May 26, 2022
Google Ideal Image Braintree
Lorraine was the best! She definitely deserves a raise. She did my lips and nasial with filler to perfection. Also, gave great advice about my next procedure. 10 out of 10!
Google
5.0/5
May 21, 2022
Google Ideal Image Braintree
I’ve had such a wonderful experience with David. Quick, effective and kind! What else can you ask for?
Google
5.0/5
May 20, 2022
Google Ideal Image Braintree
I was very nervous for my first appointment but David was great, calming, and very patient. Thank you for making this experience easy and quick.
Google
1.0/5
May 20, 2022
Google Ideal Image Braintree
This place is so unprofessional. No one ever answers the phone or responds to messages. They changed my appointment due to the “lasers being serviced” and told me I was rescheduled a different day. I have been calling daily for 2 weeks with no answer, and no appointment for my next service. I have filed a complaint with the bbb. The call center hangs up on me or just says “sorry, nothing we can do for you.” I am canceling my contract and requesting a refund, which I’m sure will be a nightmare as well. Horrible customer service for a place that provides expensive medpro services.
Google
5.0/5
May 18, 2022
Google Ideal Image Braintree
Love it ‼️ I just started getting laser hair removal so I'm excited to see the results in the long term. The staff at the Braintree location are so friendly and courteous to me. I love how they look out for me and want their customers to see the best results. They really do look out for their customers and their Health.
Google
5.0/5
May 18, 2022
Google Ideal Image Braintree
I had a laser hair appointment last week and when leaving asked to make an appointment for Botox. I know staffing has been tough for a lot of people, this location included. The soonest they could get me in was over a month out, but one of the staff overheard and offered to squeeze me in on the spot before his next appointment. Beyond offering on the spot, he could not have been more professional when asking what I was trying to accomplish and checking in throughout the injections.
Google
5.0/5
May 17, 2022
Google Ideal Image Braintree
I’ve been coming to the Ideal Image Braintree location for almost two years. The staff is kind, super efficient, and accommodating to costumers. The location is always clean and has a lot of parking too.
Google
1.0/5
May 15, 2022
Google Ideal Image Braintree
not good I’ve been in sale when I was told and signed up for it it’s not what I got!! I would never refer you guys customer service sucked
Google
1.0/5
May 13, 2022
Google Ideal Image Braintree
I have paid $6000 for treatments and can’t get an appointment ti even have the first treatment; each appointment made gets cancelled with short notice after rescheduling my own job to make the appointments work. Rescheduling with them is a nightmare because they never call back so it means additional time away from my job to remain on hold only to be told, “we’ll call you back”! They also don’t do refunds even if you paid $6000 via financing and credit card. Scam? Highly likely and now as I yell people my story I hear more horrific things about this place
Google
1.0/5
May 12, 2022
Google Ideal Image Braintree
Google
5.0/5
May 12, 2022
Google Ideal Image Braintree
Ideal Image Braintree is AMAZING! All of the staff is wonderful, from the girl who did the Zoom consult and set up my financing, and the receptionists who work the front desk, and all FIVE different laser techs I've had during my current laser journey 😊 Everyone is great!
Google
1.0/5
May 12, 2022
Google Ideal Image Braintree
Awful I signed up in January for The lazer hair removal package. I was promised a free BBL facial they canceled my appointment and told me they have no one to do it. Best of all the front desk girl told me they have no one to work there and she hoped the place closed . That was real comforting . I went to book my appointment for 6 weeks, which the girl who did my lazer hair removal said . They didn’t have any appointments for 8 weeks. I called customer service two times they blew me off. They sent me a email ,when I said I would like to cancel since they have no help . The email said your case was submitted per your request and that was it. Customer Service will give you bo answers, like the are so used to people complaining.this place is a scam. I will be taking this to Better Business Bureau. I also couldn’t believe all the complaints against them on there . You are taking people hard earned money and scamming them .you workers are even miserable . In the consultation they also lied to me about services . Who is running this company . You people should be ashamed of yourself
Google
5.0/5
May 11, 2022
Google Ideal Image Braintree
I’ve been doing hair laser therapy at this location. My third visit was today and by far the best experience I’ve had. David is gentle, trustworthy, friendly and has amazing distraction techniques! He even took time out to perform a consult on me after the treatment. Highly recommend David!
Google
5.0/5
May 11, 2022
Google Ideal Image Braintree
My consultation with Jennifer was great! She was very informative and not pushy at all. I felt she truly wanted to share information with me and allow me to make up my mind. She is the reason I will be purchasing the package later this month!
Google
5.0/5
May 9, 2022
Google Ideal Image Braintree
Went to this location after a horrible experience at another location. Easy to book and DAVID was amazing. Listened to me rant about my past experience and helped my appointment go as smoothly as possible. Will continue to book with him.
Google
5.0/5
May 9, 2022
Google Ideal Image Braintree
I just finished session #6 and it was great! Staff is always so nice. Today David in Braintree was professional, friendly, and made me feel very comfortable.
Google
5.0/5
May 9, 2022
Google Ideal Image Braintree
Nick was awesome! He was efficient and professional!
Google
5.0/5
Apr 28, 2022
Google Ideal Image Braintree
Very nice nurse! Great treatment
Google
5.0/5
Apr 28, 2022
Google Ideal Image Braintree
Tina was awesome!!!!! Very friendly and professional, and made me feel comfortable in my consultation and answered all my questions.
Google
1.0/5
Apr 14, 2022
Google Ideal Image Braintree
DO NOT GO TO THIS LOCATION! I have been going to Ideal Image for years, and always had great experiences. Due to moving, I had to relocate my services to this branch... In short, I had defective Botox and other services that they admitted was faulty. I was never reimbursed or simply credited for services (I'm not even asking for my money back), and have been calling requesting a supervisor to reach out to me since December (4+ months). I still have yet to get a call and they never answer their local phone. I definitely recommend Ideal Image, and still recommend it to my friends, but DO NOT go to this branch! They don't care about their clients and do not provide any level of customer service. After spending thousands of dollars on services without getting a simple call back, I am now considering legal actions.
Google
1.0/5
Apr 14, 2022
Google Ideal Image Braintree
After I did the consultation with Jessica, who was lovely, though I felt did not provide full transparency on how difficult it would be to get an appointment within a reasonable amount of time or at a facility near me. The closest facility is 40 miles away in two months! That is not acceptable and the consultant should have been more forthcoming.
Google
5.0/5
Apr 2, 2022
Google Ideal Image Braintree
got an appointment quickly
Google
5.0/5
Apr 1, 2022
Google Ideal Image Braintree
It was great
Google
1.0/5
Mar 23, 2022
Google Ideal Image Braintree
I had a consultation in December and have not received an appointment or any communication from the company in over four months, every time I’ve tried to reach out they told me that there are no appointments available. I did have an appointment scheduled in February and when I showed up they told me it was canceled because the provider didn’t show up that day. They try to call me 20 minutes before hand as I was already driving to the appointment. And they were unable to book me another one saying that there are no appointments in the near future. I also paid upfront at the consultation so I can’t even use the money to go to another med spa… Very Disappointed.
Google
1.0/5
Mar 21, 2022
Google Ideal Image Braintree
I normally go to the ideal image in needham. Braintree just happened to be the closest one to me that week. The women that took care of me March 17th at my 1040am appt didn’t have me in the room for more than 5mins. And I left there looking the same way! I mean literally hair still there. I was thinking that maybe this treatment will show after a couple of days but no. And I’m have a trip to go to, I don’t feel like my best self and I wish I stuck to the same clinic… she didn’t take her time with me, and didn’t ask me any questions. It was terrible and I feel worst for not going with my gut instinct. I should of at least asked for someone that would have patience or known for giving good service!
Google
5.0/5
Mar 14, 2022
Google Ideal Image Braintree
Vicky is incredible ! I trust her with my laser hair removal and she does an amazing job. Thorough and efficient! Highly recommend
Google
5.0/5
Mar 3, 2022
Google Ideal Image Braintree
Great! Will recommend
Google
2.0/5
Mar 2, 2022
Google Ideal Image Braintree
Google
2.0/5
Feb 27, 2022
Google Ideal Image Braintree
I had a conversation with an employee who told me I had five more sessions included in my package, and I asked her to make a note on my account so future appointments would know. When I arrived for my next scheduled appointment, I was told that I had no more sessions left in my pre-paid package and that I would need to begin paying. They were kind enough to comp the session when I explained what the last employee told me, and said a manager would get in contact with me for future sessions. No employee or manager has reached out since. I also have been through many sessions and am only seeing minimal reduction in hair on my treatment area (arms). I am not satisfied with inconsistences between what staff have told me concerning my plan, and I am definitely not satisfied with my results so far. It's disappointing to be promised a significant reduction in treatable hair, and then after so many sessions, have almost the same amount I started with. I feel a lot of time, money, and comfort (as sessions are not pain-free) has been wasted.
Google
5.0/5
Feb 22, 2022
Google Ideal Image Braintree
I met with Laura Kenney, NP and I have to say she is extremely professional. She cares about the customer and listens to their wants and needs. She made sure I felt comfortable and worked with me. I would highly recommend! UPDATE: As I've mentioned I adore Laura, but she is hard to book with as she is only in on Wednesday. I met with David last week and I must say he is the sweetest and nicest person who made me feel safe, secure and most importantly COMFORTABLE. David was efficient, and used talkerapy (Talk therapy) to take your mind of the "Spicy" zaps of the laser! David is originally based out of Newton, but I think he would be better in Braintree!
Google
5.0/5
Feb 19, 2022
Google Ideal Image Braintree
Shout out to David! This morning I had an appointment and what is usually an uncomfortable experience he made it easy, comfortable and felt so at ease. I am so pleased with the service I received today. Ideal image needs a David in every office!!!! Thank you David!!!!!
Google
1.0/5
Feb 18, 2022
Google Ideal Image Braintree
Do not waste your money at this place. It is over priced and they don't guarantee anything. I spent thousands. I did ultherapy. Didn't work. I had 5 BBL treatments. They burned half of my eyebrow off and wouldn't make it right. Didn't even bother to call me back. There are a lot of med spas. I wish I had read the reviews first. HUGE MISTAKE!!!
Google
2.0/5
Feb 16, 2022
Google Ideal Image Braintree
Techs weren't friendly and hair keep growing back after all of my sessions
Google
1.0/5
Feb 16, 2022
Google Ideal Image Braintree
Awful-Said I could get ultherapy as part of my free service-this was not true. Nurse was very nice however I can NEVER get an appointment. Worst money I ever spent becoming a VIP.
Google
1.0/5
Feb 16, 2022
Google Ideal Image Braintree
I am trying to cancel my services. I do not have the time. They did a case for me and I can't seem to get in touch with the lady in charge. I want to cancel. I have not made one appointment! I have not paid anything on the loan. The free product sent to me, I can give that back. I never opened it! I want to cancel and I want the funds sent back to Ally loans to wipe that loan since I will not be using the service. Why Is this so hard to do?
Google
5.0/5
Feb 9, 2022
Google Ideal Image Braintree
My first experience was great. As I was told growing up it hurts to be beautiful. The poison is momentary but the result is long lasting.
Google
1.0/5
Feb 2, 2022
Google Ideal Image Braintree
I did a virtual consultation because I was considering a new service as a returning client. I addressed my concerns with the representative about how I did a full set of hair removal in 3 different areas on my body but in all those areas a good amount of hair actively grows. The laser hair removal only worked about 60% and I still have to remove it weekly. I even went in for an extra session in one area and it is still the same issue. After explaining all of this the representative, she said everyone else has been successful and I am an “anomaly” multiple times to defend my concerns about moving forward with Ideal Image again. It made me lose a lot of trust and confidence in considering this place again because my concerns were dismissed and I was singled out as the only person with such an issue, which I find to be far away from the truth as I do not even have excessive body hair. The experience made me never want to trust the company again after the way they went about the conversation, instead of trying to help or offer some type of trial to see how it goes, just something to give me hope. Never again.
Google
1.0/5
Jan 28, 2022
Google Ideal Image Braintree
I was told 1 visit would be great, It didn't work, and when I called to explain my experience, I was told AFTER, " oh no you need at lease 2-3 visits, I today contacted the Atty Gen office, This practice is called " Bait & Switch", it's against the law
Google
1.0/5
Jan 27, 2022
Google Ideal Image Braintree
My Experience had been regrettable since the moment i signed my contract. This visit i was not even given the body bandage that helps shape you and prevents your clothes from cutting into your tender areas. Nor was i booked for my follow up to compare my before and after results. I took my own photos after my first visit and after my visit today and i am not seeing any results so i would assume a follow up would be necessary to ensure my treatment had any effect at all. The women sales rep who signed me up in the first place implied i would recieve my treatment right away in a town near where i live. We exchanged emails on how i was misled to believe this and that it was an ongoing issue when i had discussed my concerns about not getting my first appointment until almost 2 months after ive already started paying for my treatment... not only that but I'd be traveling an hour or more for my visit or I'd have to wait even longer. Then my appointment was moved even further out because doctors quit so the location was understaffed which is unfortunately not the clients fault or problem. These med spas have expressed a need for better staffing to accommodate the over abundance of new clients that these sales teams are signing up with the expectation of receiving their treatments right away. When i arrived to my first visit everything i had been told in my consultation where we determined how many cycles i needed and for what areas was not going to be what was being done. My service provider explained that contrary to what i was told i was not receiving my upper and lower abs and front and back flanks but rather only back flanks and lower abs. So i was already upset between waiting for bookings and being moved because of short staffing..now i wasn't even getting treatment on all the areas i had discussed before with the sales rep. If i knew what this whole experience was really going to be like i bbn would never have signed up. I am stuck paying for a service that i didn't even receive until long after i had already started paying for it and my appointments were difficult to come by .. i was misled and not even getting treatment on all the areas discussed... and upon leaving my second visit i was told different after care than when i left my first which confused me and then they let me leave all sore and tender with no wrapping . It was not a Med Spa experience. It felt like a corporatized money making gimmick. I hope after this second visit i see actual results because as of now i do not and i will expect compensation for such an exorbitant purchase.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Braintree
Great experience - very thoughtful team and professionals, got all the information I needed right away.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Braintree
Very nice excellent
Google
5.0/5
Jan 17, 2022
Google Ideal Image Braintree
Great service.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Braintree
Lo mejor 💝💖❤️
Google
1.0/5
Jan 7, 2022
Google Ideal Image Braintree
you never called to do the consult
Google
4.0/5
Jan 5, 2022
Google Ideal Image Braintree
Great service, professional and friendly.
Google
5.0/5
Jan 4, 2022
Google Ideal Image Braintree
Amazing customer service!
Google
2.0/5
Jan 3, 2022
Google Ideal Image Braintree
My appointment was canceled even though I had confirmed it via text!
Google
1.0/5
Dec 28, 2021
Google Ideal Image Braintree
I had a flight delay that caused me to cancel my Nov 26th appointment, after which I called to reschedule. The customer service rep informed me that I would have to pay for future treatments, even though my treatments (5 areas) started late and were delayed because of COVID and staffing shortages after the closure. I told her that there should be a note on my account to state that additional treatments would be added, and she cut me off to say that the contract is time-bound not based on number of treatments. I asked for a supervisor, and she continued to restate the same thing. At this point I ask her to stop talking as she was activating my anxiety. I called back to leave a message requesting a call back from the manager and I haven't received a call back since even after leaving both voice and in person messages. I was definitely contemplating getting my legs done, but after this I will be advising everyone to stay FAR AWAY from this service unless this is rectified.
Google
5.0/5
Dec 27, 2021
Google Ideal Image Braintree
the staff at this location are always so helpful!
Google
4.0/5
Dec 22, 2021
Google Ideal Image Braintree
The RN was very friendly and made the process less stressful.
Google
1.0/5
Dec 17, 2021
Google Ideal Image Braintree
Horrendous. I am disappointed with your entire business. Every location. I have gone to has had an issue with appoinmets. From scheduling, which takes upto 3 months if you are lucky! Canceling without telling me. Booking the incorrect procedures, incorrect locations Also when I had to call to clarify what I wanted. to make sure there was not another issue. Lo and behold Saturday I came in... once again it was not booked correctly. I also know that the notes clearly said what procedures I wanted. I was told that there was not enough time! How is that my problem? Also had to wait 30 mins late and they still messed up. So half my morning was a waste! Don't waste your money or time. 12/17/21 to date no one has contacted me after I spoke to corporate and was told someone would contact me. So I have not got services or my money back. **BUYER BEWARE**
Google
5.0/5
Nov 18, 2021
Google Ideal Image Braintree
It was great! Very friendly and clean. The nurse was very informative and thorough! Always a good experience.
Google
5.0/5
Nov 16, 2021
Google Ideal Image Braintree
Great customer service
Google
5.0/5
Nov 10, 2021
Google Ideal Image Braintree
The technician was AMAZING!!. She did a countdown each time she only had three shots left. It made it so much easier to take. She was awesome!!
Google
1.0/5
Oct 25, 2021
Google Ideal Image Braintree
I had an appointment and when I got there I was told there was nobody there to perform the service I needed .. nobody cancelled my apt
Google
4.0/5
Oct 24, 2021
Google Ideal Image Braintree
I signed a contract months ago and if I could turn back time I would . I had a bad experience waiting for my appointment. I had my appointment today and the woman was so awesome . Great at her job . I forgot her name but she had black hair
Google
5.0/5
Oct 23, 2021
Google Ideal Image Braintree
It hurt but the results made it all worth it!! 10/10 recommend!
Google
5.0/5
Oct 23, 2021
Google Ideal Image Braintree
Amanda in the Braintree Location is hands down the best. She takes care of the clients so well and cares about my needs. The whole reason I keep coming back is because of her.
Google
1.0/5
Oct 21, 2021
Google Ideal Image Braintree
This company is a corporate machine based out of Florida. Everything from their generic responses to reviews to their performative “zoom consults” are a ploy to get your money. Once they have your money (and they make it as difficult as possible to issue a refund) you’re on your own as far as actually getting the services you’ve already paid for. Be prepared to wait weeks or months on end to receive services and possibly have to drive to multiple locations all over the state of MA or…you know…you can literally just go to one of the million Med spas around here and get the same services done for the same price in a relatively short period of time without the headache of dealing with a poorly run business.
Google
5.0/5
Oct 18, 2021
Google Ideal Image Braintree
great overall
Google
5.0/5
Sep 30, 2021
Google Ideal Image Braintree
Maggie was amazing! I was a little nervous as this was my first time getting laser hair removal and she totally picked up on that and remained super calm the whole time. Her energy and demeanor was exactly what I needed today and I look forward to my next appointment!
Google
5.0/5
Sep 21, 2021
Google Ideal Image Braintree
The Nurse was super gentle and friendly.🤗
Google
5.0/5
Sep 17, 2021
Google Ideal Image Braintree
It wasn't as bad as I thought crampy but not unbearable all in all I said it was okay
Google
4.0/5
Sep 6, 2021
Google Ideal Image Braintree
The sales part was AWFUL. The people answering the phones have no clue so it comes off as if they are scamming you. However, once I was in the office, the NP was wonderful. She explained everything and really doted on me. My rating is for the NP only.
Google
5.0/5
Sep 2, 2021
Google Ideal Image Braintree
The staff at this location are amazing. They are all very friendly. They truly care about your experience and comfort.
Google
4.0/5
Aug 31, 2021
Google Ideal Image Braintree
Good experience so far. My consultant is no longer with company.
Google
5.0/5
Aug 24, 2021
Google Ideal Image Braintree
She was great, and very patient with me..giving that im a newbie!! The office is always clean, and the ladies at the front desk are always super nice!! Great team
Google
5.0/5
Aug 23, 2021
Google Ideal Image Braintree
Very quick and professional.
Google
3.0/5
Aug 16, 2021
Google Ideal Image Braintree
I went on Saturday and my consultant was great..past appointments I have always had a awesome consultation BUT when I asked to see my pictures or a copy of my contract, no one was able to find it. Im being charged for touch ups when my contact states I’m a lifetime member and no cost to me for touch ups...I tried to find my copy. So I don’t know what happened to my old file...
Google
5.0/5
Jul 19, 2021
Google Ideal Image Braintree
I
Google
5.0/5
Jul 16, 2021
Google Ideal Image Braintree
She was the best.. friendly personable....and so on....I know you can't pic the person but...she would be my choice if I had one..thank you very much have a great day
Google
5.0/5
Jul 15, 2021
Google Ideal Image Braintree
Laura is so amazing, thoughtful and kind. Great experiences here.
Google
5.0/5
Jul 15, 2021
Google Ideal Image Braintree
When I arrived I was brought into the room within 5 minutes. The PA was extremely professional and explained the procedure in detail, and made me feel very comfortable about it. She checked on me frequently to make sure I was still comfortable. The experience was made so easy! Highly recommend!
Google
5.0/5
Jul 12, 2021
Google Ideal Image Braintree
My technician at Ideal Image was excellent! Definitely would recommend for Laser Hair Removal.
Google
5.0/5
Jul 10, 2021
Google Ideal Image Braintree
Melissa She is very professional , she looked out for me in the appointment dated and times since I have a complicated schedule, she explained some stuff about my easy pay and she was very communicating with me she satisfy my needs and made me feel at home , she is great and the best. THANK YOU MELISSA!!!
Google
5.0/5
Jul 8, 2021
Google Ideal Image Braintree
Maggie was so kind and such a gentle nurse for a quite unpleasant treatment. She was extremely professional, efficient and even checked in to see how I was feeling/ doing multiple times. It was great chatting with her! Would definitely go out of my way and return back to this location (which is far from me) to request her as my treatment nurse. You will be not disappointed at all 🙂 highly recommend Maggie at Ideal Image Braintree with absolutely zero hesitations!
Google
5.0/5
Jul 7, 2021
Google Ideal Image Braintree
I had a very good experience today Maggie did a great job and she's very friendly and professional.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Braintree
The Nurse Practitioner Marina who helped me with my laser treatment was super friendly and comforting throughout the whole appointment. She was also super knowledgeable to and made me feel super comfortable! She’s the best!!!
Google
5.0/5
Jun 28, 2021
Google Ideal Image Braintree
Very positive, Laura was amazing ,she made me comfortable and she made me laugh a lot . She also took me in , she is a life saver even I was few mins late she still kept me . I’m so Greatly appreciate her patience and love . I would love to have her again has my care giver . Five ⭐️ for Laura I love her already God bless you And everyone else is very nice .Thank you 😊
Google
5.0/5
Jun 28, 2021
Google Ideal Image Braintree
This was my first time getting laser hair removal, I was nervous, and thought it was going to be a painful experience, but it was the complete opposite . Maggie made sure I was comfortable, and she was very nice ! I’m glad I chose ideal image in braintree and got to meet Maggie 🙂
Google
5.0/5
Jun 22, 2021
Google Ideal Image Braintree
I love Maggie! Hands down the best experience I’ve had here. She made me feel so comfortable and was very engaging through the entire process. Book with her if you come to this location for laser treatments! 💞
Google
5.0/5
Jun 19, 2021
Google Ideal Image Braintree
I had a wonderful lhr experience with Maggie, she did an excellent job informing me about the procedure, giving me options for my comfort level, and checking in with me step-by-step! As this was the most stress-free laser experience I've ever had, it probably goes without saying, but I'll definitely be sticking with her and Ideal Image for my future treatments!
Google
1.0/5
Jun 16, 2021
Google Ideal Image Braintree
Showed up to my appointment that was extremely hard to get and rescheduled on me 2 times. No one at the front desk, been waiting around. Extremely frustrating.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Braintree
Maggie is great! Her professionalism and thoughtful attitude makes you feel welcome and comfortable even though laser hair removal pain.
Google
5.0/5
Jun 10, 2021
Google Ideal Image Braintree
Super professional place. Was my first time getting Botox and Laura eased my fears. Very professional and precise but also very funny. Can’t wait to become a regular! Thank you Laura you were the best!
Google
5.0/5
Jun 8, 2021
Google Ideal Image Braintree
Np was super nice made me feel comfortable for my first visit . Answered all my questions and made me feel confident.
Google
5.0/5
Jun 8, 2021
Google Ideal Image Braintree
Laura at Braintree was amazing and so kind ! I was nervous and she tried different methods with how she did my treatment and it made me very comfortable and I felt safe and understood, not rushed at all. Defined going to book with her again.
Google
5.0/5
Jun 1, 2021
Google Ideal Image Braintree
Just left my first appointment of laser hair removal and I’m telling you, if you are thinking of doing it, DO IT! I’m a big baby with pain and I was amazed at how tolerable the pain was. Cannot wait to come back for another treatment.