Newton

141 Needham Street
Unit 205
Newton, Massachusetts 02464-1505
617-618-7020

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Ideal Image is located in the Newton Nexxus Shopping plaza. The plaza includes Boston Ballet, Sierra Trading Post, TJ Maxx and Qdoba. Ideal Image is located on the same side as TJ Maxx and Qdoba. It is on the end of the building, across the street from Dunkin Donuts. There is parking available in the lot in the center of the plaza and in a lot just after the clinic on the same side of the road.

4.1/5
4.1 /5
213 Reviews

Google
5.0/5
Nov 10, 2022
Google Ideal Image Newton
I love my waxer. I should know her name by now shame on me but she from day one has always made me feel comfortable and makes sure I’m feeling ok during the process. The front staff is lovely as well.
Google
5.0/5
Oct 26, 2022
Google Ideal Image Newton
Absolutely loved the experience, everyone was super welcoming and helpful!! I will definitely be back for more treatments.
Google
5.0/5
Oct 25, 2022
Google Ideal Image Newton
Very friendly, the staff actually make conversation and make the process easier for me.
Google
5.0/5
Oct 19, 2022
Google Ideal Image Newton
Very good service!! I love the people and they are very helpful!
Google
5.0/5
Oct 19, 2022
Google Ideal Image Newton
I have been coming for about a year, all the staff are so nice, it’s so clean and I am getting amazing results!
Google
5.0/5
Oct 18, 2022
Google Ideal Image Newton
Love my treatment!
Google
1.0/5
Oct 12, 2022
Google Ideal Image Newton
The staff is very kind and professional but the services do not come close to meeting expectations for the price.
Google
5.0/5
Oct 11, 2022
Google Ideal Image Newton
Always so fast! And so nice!
Google
5.0/5
Oct 6, 2022
Google Ideal Image Newton
Everyone at this location is very friendly and helpful
Google
5.0/5
Oct 5, 2022
Google Ideal Image Newton
Love this place! Professional and caring service every time!
Google
5.0/5
Sep 27, 2022
Google Ideal Image Newton
Extremely friendly and kind felt completely comfortable
Google
5.0/5
Sep 27, 2022
Google Ideal Image Newton
Very sterile location and accommodating staff. Recommend this location!
Google
5.0/5
Sep 26, 2022
Google Ideal Image Newton
Love ideal image in Newton! Sarah and Shabeli are so sweet!
Google
5.0/5
Sep 26, 2022
Google Ideal Image Newton
Shabeli was the BEST! This was my first time and it was an absolute pleasure. I really enjoyed felt so comfortable! She is a must requested!
Google
5.0/5
Sep 26, 2022
Google Ideal Image Newton
Really knowledgeable and personal staff
Google
5.0/5
Sep 24, 2022
Google Ideal Image Newton
Good treatment, love Shabeli , her service is quick and professional!
Google
5.0/5
Sep 21, 2022
Google Ideal Image Newton
It was nice pretty simple
Google
5.0/5
Sep 21, 2022
Google Ideal Image Newton
Nurse is the best. Provided advice on treatment plan that is spot on.
Google
5.0/5
Sep 21, 2022
Google Ideal Image Newton
The absolute best laser hair removal! They have incredible customer service.
Google
5.0/5
Sep 20, 2022
Google Ideal Image Newton
My experience was great. Great staff, friendly and the place was beautiful and clean. My provider was very nice, and did a great job on my laser treatment and made it painless. Thank you.
Google
5.0/5
Sep 20, 2022
Google Ideal Image Newton
Shoveling was awesome!!
Google
5.0/5
Sep 15, 2022
Google Ideal Image Newton
I’ve been going to ideal image for a while now for laser hair removal treatments and I’m so glad that I started. The results are amazing, much better than I expected them to be. The staff is also super nice and super friendly.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Newton
Fantastic, professional and quick. Great service.
Google
3.0/5
Sep 8, 2022
Google Ideal Image Newton
My clinician was running late but she was super apologetic and lovely that I didn’t care. I was concerned about the number of ants on the floor at the front desk.
Google
5.0/5
Sep 6, 2022
Google Ideal Image Newton
The service is great, I like the products, the service everything is amazing. I started with the ultherapy but I will do the botox and other services. Thank y ideal image for everything
Google
1.0/5
Sep 5, 2022
Google Ideal Image Newton
Bought the package during COVID. They didn't start one treatment area until a few months before they tell me the contact expired. They then tried to charge me for ever treatment thereafter, even tho I paid for 5 areas and only got 4 treatments in 4 and 3 in the other. Throughout, the assured me that additional treatments would be added to make up for COVID delays and limitations. I've been calling to speak with a manager since November 2021 and o keep getting the "I'll leave an urgent message and they'll call you right back." SAVE YOUR MONEY. DO NOT GO HERE.
Google
5.0/5
Sep 1, 2022
Google Ideal Image Newton
Today was my third treatment and the best experienced thus far. All of the ideal Image Newton personnel, from the receptionists to the awesome nurse I had today were simply welcoming and made today's treatment a great experience. My nurse Shabeli took the time to explain everything all thought it wasn't my first time, gave me breaks in between and sympathized with my pain intolerance. Looking forward to seeing results and getting more treatments at this location.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Newton
I go 30mins out of my way instead of my own town to go here. My specialist is amazing and shes so sweet. Shes so fun and makes the experience so less nervous.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Newton
It was good
Google
5.0/5
Aug 29, 2022
Google Ideal Image Newton
They are always so welcoming and kind here! Sarah and Shabeli did so awesome and made me feel comfortable 👍🏼
Google
1.0/5
Aug 17, 2022
Google Ideal Image Newton
Your the most awful place I ever encounter and will be sharing this with all my friends who I did recommend. You charge for service even if you decide not to go with Ideal Image. You take money because someone may want to go somewhere else disgusting, I will make sure this is known. I will not even rate it but have to because it will not post otherwise. Its that bad. They do not refund for a procedure that doe not happen. RUN from this place as they over charge. I was going to pay 3250 for a procedure and then found a way cheaper price for 2400. When I went to cancel they refused to refund me 3250. How disgusting. I highly recommend finding smaller high rating spas.
Google
5.0/5
Aug 11, 2022
Google Ideal Image Newton
It was a great experience. The one who did my laser did an amazing job, she's nice and friendly and made me comfortable and relaxed the whole time.
Google
4.0/5
Aug 10, 2022
Google Ideal Image Newton
Service is great but disappointed by the absence of available dates to book next appointment
Google
1.0/5
Aug 10, 2022
Google Ideal Image Newton
The person treating me was very impatient. She did not let take my time during the treatment and never spoke about the machine and how it is going to feel like. I was asked to lie down and the treatment was started. I did not expect it to be that painful. Also, she first told me that my treatment is not suggested because I have melasma. The consultant on phone was aware of this and she just told me to not use hydroquinone 2 weeks before the treatment. She never informed me about this situation. I am in dilemma now what is going to happen. Lastly, it was annoying to wait for 30 mins and then to be told that there will be no treatment today. I insisted that I can't wait anymore as I have already waited for a month and got this consultation after the cancelation of my appointment at 7 pm today. Someone called me yday to tell me that my appointment was booked by mistake and the center at Newton does not have any times available. There is a big gap in communication between consultants , schedulers and the actual person treating. I feel stuck to be using this service and can't be hopeful unless I am given a clear advice the next time!
Google
5.0/5
Aug 3, 2022
Google Ideal Image Newton
It was good and very informative
Google
1.0/5
Aug 1, 2022
Google Ideal Image Newton
Appointment was 40 minutes late. I needed to reschedule. Ideal Image is a scam. It takes MONTHS to get any kind of appointment. Considering reporting this company because they sell $$$$ of services that are nearly impossible to schedule to a reasonable timeline. Total frauds.
Google
3.0/5
Jul 30, 2022
Google Ideal Image Newton
I was notified 48 hours prior to my appointment which I’ve been scheduled from my last visit I was told that I have to unfortunately reschedule because I was double booked it looks like people have access to the same calendar but it’s not reflected on real time I work in healthcare and I do calendar management so I know what I’m talking about then I treat to the representative she was very rude about rescheduled my appointment and have the well there’s nothing I can do attitude so I asked is we to a manager who eventually called me back and squeeze me in for the following day. Now only was was is the for a day that I didn’t have on my schedule I chose a date and time because that was a date and time I was fully available I had to alter a lot of personal things within my personal life like canceling my child’s tutoring session for that morning just to come for that appointment. Then I come all the way over there on a day that I do not expect to come to Newton so I don’t live nowhere near Newton. I get treated by somebody and she actually lasered my neck tattoo which is nowhere near my face and it’s damaged now I’ve had this tattoo since I was 17 years old and I’ve never had any issues I’ve had this tattoo the Face
Google
5.0/5
Jul 27, 2022
Google Ideal Image Newton
The staff are friendly and patient. My sessions are for the underarms and I am out within 5min. The location is clean and easy to get to by public transit as well as driving since there is enough plenty of parking. If you have a low pain tolerance I would recommend using a numbing cream prior to your appointments.
Google
1.0/5
Jul 15, 2022
Google Ideal Image Newton
They provide service on time.
Google
5.0/5
Jul 13, 2022
Google Ideal Image Newton
This was my first experience with lip fillers and Taylor Huyck made me feel more than comfortable, informed and at ease. She was very professional and confident in her skills. I love my lips more than I expected! I’m obsessed and would 1000% recommend
Google
5.0/5
Jul 13, 2022
Google Ideal Image Newton
Wonderful experience awesome staff very efficient
Google
5.0/5
Jul 12, 2022
Google Ideal Image Newton
My first time getting Botox and the ladies there are awesome. They made me feel so relaxed and comfortable. Will definitely be back.
Google
5.0/5
Jul 7, 2022
Google Ideal Image Newton
My experience was AWESOME!!!
Google
5.0/5
Jun 23, 2022
Google Ideal Image Newton
Staff was professional and I was happy with the service I received.
Google
5.0/5
Jun 22, 2022
Google Ideal Image Newton
I can't say enough about this facility! It's beautiful! Everyone is extremely professional! It was a wonderful experience I cannot wait to go back!
Google
1.0/5
Jun 17, 2022
Google Ideal Image Newton
The clinicians performing my treatments have always been professional and nice, but other than that, I can't recommend Ideal Image. They do not have enough staff for you to actually schedule the appointments you have paid for in a package, and I have had multiple appointments canceled day-of by the clinics. I've ended up missing sessions for multiple months because they have not had available appointments. When I have tried to contact the regional manager Krystle Finn about this, she has not responded. I've tried speaking with people in person at the clinic who have asked her to follow-up with me, calling the clinic, messaging online with Ideal image, emailing Krystle directly... absolutely no response for weeks. Incredibly unprofessional.
Google
1.0/5
May 28, 2022
Google Ideal Image Newton
I didn’t like my experience there at all. I drove 1.5 hours to get there due to heavy traffic. I was told that they could go as far as they could because I got there 20 minutes late (not my fault), but they had one full hour to do my full treatment. The first thing I was told by the person about to perform my treatment was that if I wanted to reschedule, and I told her there was no way because I drove 1.5 to get there from NH and had to drive about an hour back to my home. From my 60 minutes appointment left she only used 15 minutes to do my underarm, bikini and perianal, and didn’t want to do any of my legs areas. My previous sessions took 30-40 minutes for my 4 areas to be done, and when I told her that she said it was not possible, even if from all my experiences in North Andover has been that short (I have witnesses and proof). Now they don’t have space to do my full legs any other day, and my treatment has been slowed down. I don’t feel there was consideration or customer service to give me my full treatment there.
Google
1.0/5
May 26, 2022
Google Ideal Image Newton
I am frustrated. First off, I have had about 10 cancelled/rescheduled appointments due to someone being sick or being “no longer with the company.” But I am replying to the recent email I received because of something that just recently happened. I was supposed to have my touch up Botox appointment a week ago. It was cancelled due to someone quitting or being fired, not sure. It was rescheduled to today however I could not be treated because it was too soon to my last appointment yet too long to do any touch ups. It was a waste of my time as well as the woman who was going to treat me. I understand when someone is sick they must be out, but there should be more people there to take my appointment when this happens, and more openings to reschedule me sooner. I pay a lot of money for my laser and Botox and am starting to regret choosing Ideal Image for these services.
Google
1.0/5
May 23, 2022
Google Ideal Image Newton
I was interested to learn about the process of laser hair removal and hear about timeliness, costs, etc. I had a zoom consult and the call was great to start, she answered all my questions, but then it came to the sale portion that was where things started to go badly. She showed me a quote and monthly payment plan, but then expected me to fully commit and pay on the phone call. When I asked her to email me the information so that I could think on it, she scoffed and refused, saying "there's no point since the promotion won't apply anyway unless you commit right now!". It could not be more obvious that that was a lie, and that this "promotion" is running all of the time (especially because on my initial scheduling call I was pestered to have an earlier appointment for a different limited time discount) as soon as i made it clear i wasnt going to pay that day, she seemed mad and hung up. this whole experience made me feel like I could not trust the company or the representatives. Which is sad because the price seemed reasonable, and if they had even sent me information like I asked for, I would have signed up as soon as I checked my budget.
Google
5.0/5
May 18, 2022
Google Ideal Image Newton
Have been coming to this location for a year and feel so comfortable every time!
Google
1.0/5
May 16, 2022
Google Ideal Image Newton
If you live in Massachusetts beware!! They will recommend you see them every 6-8 weeks, but don’t have appointments for at least 12-16 weeks. If you contact regional managers or location managers you will not receive a call back. Many of their customer service representatives are remote and have children crying in the background, are rude and can’t help with any questions. I paid off my treatment over a year ago and it is still not completed due to their cancellations and lack of appointments. Go somewhere else for your laser hair needs because Ideal image is a scam!!!!!
Google
5.0/5
May 14, 2022
Google Ideal Image Newton
The staff is so wonderful, welcoming and always on time.
Google
5.0/5
May 4, 2022
Google Ideal Image Newton
Great experience very thorough and professional!! Will be back!!! BBL
Google
1.0/5
May 4, 2022
Google Ideal Image Newton
Could not book an appointment in May, and June schedule was not available. You guys have been reaching out to me for at least a month, and sometimes in a daily basis. What kind of scam is this ?
Google
5.0/5
Apr 13, 2022
Google Ideal Image Newton
Aside from the rescheduling Ideal Image's SNAFUs today's treatment was fantastic. Christina was efficient, friendly, thorough and highly knowledgeable. This was my second treatment and I am also very impressed with the very large amount of hair reduction.
Google
5.0/5
Apr 12, 2022
Google Ideal Image Newton
Amazing service very informative I highly recommend this location for service ❤️
Google
5.0/5
Apr 2, 2022
Google Ideal Image Newton
The best treatment ever!! Very professional and respectful of my time.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Newton
I had the best experience here! My injector (Christiana R.) was super honest about my expectations, she was kind and caring, and she did an AMAZING job!!!
Google
5.0/5
Mar 30, 2022
Google Ideal Image Newton
Everyone is so sweet and professional. Amazing job. Instantly look 10 years younger 😍 can’t thank them enough
Google
5.0/5
Mar 30, 2022
Google Ideal Image Newton
I’m not the easiest patient when it comes to needles but these girls did amazing! Very clean and professional!
Google
5.0/5
Mar 30, 2022
Google Ideal Image Newton
Clean, welcoming, prompt and just an overall great experience! They are knowledgeable and informative with you the whole procedure.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Newton
i had an absolutely wonderful experience at Ideal Image in Newton. The woman who provided my service (BBL facial) was kind and thorough. she consistently checked in on how i was doing; asking about how the lasers felt and warned me when the sensation might feel a little more intense. she was personable and made me feel fantastic from start to finish. she was also very educational. i would highly recommend everything about my visit today; the location, the actual facial and results, and especially the service!
Google
5.0/5
Mar 29, 2022
Google Ideal Image Newton
I really loved it. I confess that first section hurts a lot but I’m happy about what I’m doing with you guys. Thank you so much.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Newton
Great customer service and very fast at answering questions when interested in a service
Google
5.0/5
Mar 24, 2022
Google Ideal Image Newton
Such a pleasant experience. From reception to the treatment room everyone was wonderful! Huge shout out to David A. He did an amazing job and has such a great bedside manner. Couldn’t be happier with everything and I will definitely return!
Google
5.0/5
Mar 22, 2022
Google Ideal Image Newton
Friendly staff and great service!
Google
1.0/5
Mar 18, 2022
Google Ideal Image Newton
Your prices are ridiculously high and forcing the clients to buy 10 sessions of membership. How do you actually knows that I need 10 sessions of laser hair removal? Did you even check my body to see how hairy I am before forcing me to buy 10 sessions?Why do I pay you months before I actually receive my services? How do I know you are going to give me the quality service that I am expecting?The ridiculous part is I ONLY can have my refund if I have the medical issue to stop the treatment.Unfortunately I wasted 1 hour of my time today.
Google
1.0/5
Mar 17, 2022
Google Ideal Image Newton
I very impromptu filled out an interest in some services. I was called my a ideal imagine rep twice a day for 3 days. I finally answered they asked if I was available for a “consultation” I agree thinking I would gain more info on the services I was considering. Basia was my consultant and it started off good but by the end she was very rude and very pushy. Telling me if I didn’t agree to the services today I would loose all discounts. If I would have know going into the “consultation” that I would have to decide I would have waited. I thought it was just for me to gain knowledge and find out if I even qualified for the services. It left a VERY bad taste in my mouth.
Google
5.0/5
Mar 14, 2022
Google Ideal Image Newton
Extremely helpful and professional
Google
5.0/5
Mar 11, 2022
Google Ideal Image Newton
Renee was very helpful with providing me details on how the treatment works. She was also helpful with finding me a finance plan that works with my budget.
Google
5.0/5
Mar 4, 2022
Google Ideal Image Newton
Crystal Green was patient, knowledgeable and extremely helpful. She was great!
Google
1.0/5
Feb 28, 2022
Google Ideal Image Newton
I didn’t like at all how they treated me, especially Heather , I would go back to this place
Google
5.0/5
Feb 26, 2022
Google Ideal Image Newton
I have a good experience
Google
2.0/5
Feb 24, 2022
Google Ideal Image Newton
Front desk service is not great. They never call back (I’ve left three times with an expected call back and never got one) and they didn’t take into account covid when telling me I was up on my number of months. Clearly my treatment was not complete but they do not care. I also recommended a friend to go in to get services and they got the same service for $200 less, it is very situational and I don’t feel like they care about satisfying their clientele. Very unhappy and I will never return to this location.
Google
5.0/5
Feb 23, 2022
Google Ideal Image Newton
I absolutely love the folks I see at the Braintree location~ My first experience was a little scary but everyone was really nice. I got a squeezy ball and an RX that I can use for any discomfort my next trip! Wow! (This had to be ordered. No I did not walk out with it)
Google
5.0/5
Feb 21, 2022
Google Ideal Image Newton
Love it here! Staff is always so professional and nice. They take such great care of me during my laser treatments.
Google
1.0/5
Feb 17, 2022
Google Ideal Image Newton
Really bad service from day one! Unprofessional. I am still waiting for my money to refunded. I called them multiple times and, they said they were going to call me back in the afternoon, they never call back. As well; the place is not clean. Overall bad experience. They were really nice back in December when I was charge 12000. For a service that they did do for me. They did not do the service I ask for. I will not recommend this place at all. It is a complete scam
Google
5.0/5
Feb 11, 2022
Google Ideal Image Newton
Friendly and very helpful staff! Great experience
Google
1.0/5
Feb 8, 2022
Google Ideal Image Newton
Scheduling is next to impossible and Ideal image has not fulfilled the number of visits paid for through the contract. They continue to send me amended contracts to pay more for what I've already paid for.
Google
5.0/5
Feb 8, 2022
Google Ideal Image Newton
Friendly staff; educated and helpful, welcoming environment, and lasting results! The Newton location is truly the best and the staff are the best at what they do. Kami has been so helpful so far and has done great work to ensure my service is above and beyond!
Google
5.0/5
Feb 8, 2022
Google Ideal Image Newton
This is a spotless business that offers great services for us, from the very first phone call, I never felt pressured. I felt as though they wanted to be sure I’d be ok and happy with this type of treatment. I’m here for cool sculpting and although I am not at my end result just yet, I don’t doubt I’ll be very happy. Worth every penny. It’s awesome if you have a problem area ladies…..and gents!!!! 😀😀 Appointment #2- great. I feel like those hard fat cells are being attacked! I love it. As long as you don’t expect a new body, just some help with problem areas, you’ll be happy. I think it’s worth every penny!
Google
5.0/5
Feb 8, 2022
Google Ideal Image Newton
Awesome experience love Shikemey and the receptionist is great!!!
Google
1.0/5
Jan 29, 2022
Google Ideal Image Newton
Absolutely zero stars. Pressured by salesperson to immediately agree to $15,000 for 1 laser service that was supposedly 80% off?? Saleswoman demanded I pay $15,000 UPFRONT or sign up for a loan with 20% APR(!!!!) Do not be pressured by this company, what a scam and a gimmick. Laser hair removal from the dermatologist and other licensed practitioners is WAY cheaper. I have never in my life seen such a blatant scam and ripoff, so glad I did not go with them. Still I keep getting so many emails from this company that I never signed up for and have unsubscribed from multiple times. Zero stars. Seriously do not waste your money here.
Google
1.0/5
Jan 27, 2022
Google Ideal Image Newton
My Experience had been regrettable since the moment i signed my contract. This visit i was not even given the body bandage that helps shape you and prevents your clothes from cutting into your tender areas. Nor was i booked for my follow up to compare my before and after results. I took my own photos after my first visit and after my visit today and i am not seeing any results so i would assume a follow up would be necessary to ensure my treatment had any effect at all. The women sales rep who signed me up in the first place implied i would recieve my treatment right away in a town near where i live. We exchanged emails on how i was misled to believe this and that it was an ongoing issue when i had discussed my concerns about not getting my first appointment until almost 2 months after ive already started paying for my treatment... not only that but I'd be traveling an hour or more for my visit or I'd have to wait even longer. Then my appointment was moved even further out because doctors quit so the location was understaffed which is unfortunately not the clients fault or problem. These med spas have expressed a need for better staffing to accommodate the over abundance of new clients that these sales teams are signing up with the expectation of receiving their treatments right away. When i arrived to my first visit everything i had been told in my consultation where we determined how many cycles i needed and for what areas was not going to be what was being done. My service provider explained that contrary to what i was told i was not receiving my upper and lower abs and front and back flanks but rather only back flanks and lower abs. So i was already upset between waiting for bookings and being moved because of short staffing..now i wasn't even getting treatment on all the areas i had discussed before with the sales rep. If i knew what this whole experience was really going to be like i bbn would never have signed up. I am stuck paying for a service that i didn't even receive until long after i had already started paying for it and my appointments were difficult to come by .. i was misled and not even getting treatment on all the areas discussed... and upon leaving my second visit i was told different after care than when i left my first which confused me and then they let me leave all sore and tender with no wrapping . It was not a Med Spa experience. It felt like a corporatized money making gimmick. I hope after this second visit i see actual results because as of now i do not and i will expect compensation for such an exorbitant purchase.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Newton
I really enjoyed my visit at the IdeaI Image in Newton. My estician was great! She knew exactly what she was talking about when it came to my Coolsculpting treatment and because of this, i continue to get great results each time i come here. I love Ideal image!
Google
5.0/5
Jan 17, 2022
Google Ideal Image Newton
Danielle was very thorough and informative. She did an outstanding service.
Google
5.0/5
Jan 15, 2022
Google Ideal Image Newton
Victoria was amazing! It was my first visit and she made me feel very comfortable, she was extremely knowledgeable and caring. My only complaint would be that when I was originally set up with an appointment (they schedule one for you and you can call and change it) I was told it would be for all of my areas but was told when I got there it had only been booked for underarms..thank god because it’s “spicy”. Overall a great experience!
Google
1.0/5
Jan 13, 2022
Google Ideal Image Newton
Please don’t buy anything in advance. Somehow what you purchased would magically disappeared or when you reminded gem they would say oh now I can see it’s in another system. Also they now need a membership which is $250 so all the discount they advertised is pretty much false advertising. There are many quality medspa in the area which operates much more ethically, why come back?
Google
2.0/5
Jan 13, 2022
Google Ideal Image Newton
Very disappointed in service - the set up process over the phone along with the in office appointments are not consistent and the lack of communication and knowledge of products, service and recommendations is awful. Would not recommend Ideal Image and I did before.
Google
1.0/5
Jan 12, 2022
Google Ideal Image Newton
I am very disappointed in this place. I’ve been a loyal member but they don’t values members as much. This location has poor customer service.
Google
5.0/5
Jan 6, 2022
Google Ideal Image Newton
The location is good and the service is exceptional. It is always good to be here.
Google
1.0/5
Jan 3, 2022
Google Ideal Image Newton
The girl that did my botox seemed like she was in a hurry. I had questions and her answer to all of them was: “ I think so” I’ve never had 50 units of botox done in literally 5 minutes. Never going there again.. it’s sad because I’ve paid for a membership also.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Newton
Wonderful customer service
Google
5.0/5
Dec 18, 2021
Google Ideal Image Newton
This place is awesome, the employees are kind and professional. The male provider that was attending me made me feel very comfortable as well.
Google
5.0/5
Dec 17, 2021
Google Ideal Image Newton
Was excellent
Google
4.0/5
Dec 14, 2021
Google Ideal Image Newton
The staff is very professional, courteous, friendly, and thorough. The location is very clean. My only complaint is that it is almost impossible to get an appointment!!!
Google
1.0/5
Dec 13, 2021
Google Ideal Image Newton
A bad experience from the get-go. Consult is ONLY available by Zoom, but I accepted because I knew I needed the services. We talked financials and I agree the onus was on me to do more research, but I accepted on that initial call and paid-in-full. The problem came after, no appointments available for 2.5 months, even after I just paid $3,600 in full for treatment. Now I'm more than 1-month post services, and not a call to check-up or to schedule a f/u visit or nothing. What I can say is; there prices are 40% higher than the average in the area, it's next to impossible to get in the door. And after you're actually seen, they don't even f/u to see how services went. Overall, end-to-end not a great experience. Shop around and call around before you schedule with them.
Google
5.0/5
Dec 13, 2021
Google Ideal Image Newton
Great experience with each of my nurses for laser hair removal treatments. All were very gentle and accommodating and made sure I was ok with pain tolerance each session.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Newton
I always have such a great experience with the staff here! One of their best locations.
Google
5.0/5
Dec 6, 2021
Google Ideal Image Newton
Amazing very quick & professional