North Andover

123 Turnpike Street
North Andover, Massachusetts 01845
978-289-4158

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Welcome to Ideal Image – North Andover! We only employee the most qualified Registered Nurses and Nurse Practitioners to help you achieve your beauty standards.
  • Join us as we take you on your personalized journey to becoming hair free, smoothing out your wrinkles, filling in those laugh lines or getting rid of stubborn fat! In our North Andover location, we currently offer treatments and services such as Laser Hair Removal, Wrinkle Relaxers (Botox/Dysport), Fillers (Juvederm/Voluma/Restalyne), Ultherapy, CoolSculpting, BroadBandLight (BBL).
  • We can’t wait to meet you!
4.6/5
4.6 /5
138 Reviews

Google
5.0/5
Jun 4, 2021
Google Ideal Image North Andover
The staff is so welcoming and friendly! They make you feel comfortable with every appointment!
Google
5.0/5
May 29, 2021
Google Ideal Image North Andover
Amanda was wonderful to work with!
Google
5.0/5
May 28, 2021
Google Ideal Image North Andover
I’ve only had 3 sessions so far and I can’t tell you the results are amazing. I recommend this to everyone that’s anyone.
Google
5.0/5
May 27, 2021
Google Ideal Image North Andover
Good experiences 👏 👌 👍
Google
5.0/5
May 26, 2021
Google Ideal Image North Andover
Amanda was awesome and instantly made me feel comfortable. She walked me through everything step by step and she was also super quick! All of the people I came into contact with were friendly and personable. I can’t wait to come back!
Google
5.0/5
May 24, 2021
Google Ideal Image North Andover
Joy made me feel very comfortable and was very informative!
Google
5.0/5
May 17, 2021
Google Ideal Image North Andover
Awesome. My tech was great as usual. (Sorry I forgot her name). She had the best personality and was just so gentle and wonderful.
Google
4.0/5
May 5, 2021
Google Ideal Image North Andover
I thought signing up for a free consultation would be a process but i got an immediate response and was able to do the consultation right away via video chat. Great customer service and great deals offered, I’m feeling confident going in for my first visit! I can’t give 5 stars until I actually go in for the service...
Google
5.0/5
Apr 27, 2021
Google Ideal Image North Andover
Enrollment was a breeze. Great information and customer service.
Google
5.0/5
Apr 16, 2021
Google Ideal Image North Andover
Kelsey was very helpful and knowledgeable. I’m super excited about my appointment
Google
5.0/5
Apr 15, 2021
Google Ideal Image North Andover
Very nice and friendly, clean and very knowledgeable. I hate that my second appointment has to be 60 days from my last because I really hate waiting but I guess it’s because they are very booked. I am excited to go back to my next appointment
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
Good attention
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
I had a very quick and pleasant experience. Staff was so friendly and made me feel very comfortable. I can't wait to go back!
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
The woman who helped me, Bethany, answered all my many questions and made me feel very comfortable with the whole “intake” process. She was really responsive and ultra friendly. A really nice person!
Google
4.0/5
Apr 1, 2021
Google Ideal Image North Andover
Great, professional and not pushy or over selling.
Google
5.0/5
Mar 31, 2021
Google Ideal Image North Andover
I had a great experience this past week when I went in the first time for laser hair removal. The staff was amazing, especially the girls at the front desk. They were very knowledgeable about the products and services. They were very considerate of my needs. They made me feel very comfortable and welcome. I would definitely recommend and I will be looking into doing other services with them. ☺️
Google
4.0/5
Mar 31, 2021
Google Ideal Image North Andover
I went in last week to inquire about services and walked out of there feeling so comfortable and at ease. Walking in you're greeted by staff that are so sweet and helpful, filled with lots of information on the processes and what to expect. Looking forward to working with them.
Google
1.0/5
Mar 30, 2021
Google Ideal Image North Andover
Have been paying monthly for a service since February that I haven't received. Was supposed have an appointment on 3/29 and was told I had to reschedule the day before my appointment due to an error on their part and now I can't be seen until 5/25. Horrible experience so far and very displeased at how things have been handled so far.
Google
5.0/5
Mar 29, 2021
Google Ideal Image North Andover
I get laser hair removal done here. It’s gonna hurt no matter where you go but they’re very quick and effective with it here + they gave me chocolate
Google
5.0/5
Mar 22, 2021
Google Ideal Image North Andover
Amanda is the BEST! Curious, professional and knowledgeable ❤️🎉
Google
5.0/5
Mar 17, 2021
Google Ideal Image North Andover
Melissa was very honest and professional..I will definitely be back!
Google
5.0/5
Mar 17, 2021
Google Ideal Image North Andover
Great results and the staff are super friendly and welcoming!
Google
5.0/5
Mar 11, 2021
Google Ideal Image North Andover
Lorraine was so wonderful and made my experience so simple and easy. I would highly recommend her to anyone looking for a laser hair removal
Google
5.0/5
Mar 11, 2021
Google Ideal Image North Andover
My consultant was extremely professional and very helpful in all my questions.
Google
5.0/5
Mar 4, 2021
Google Ideal Image North Andover
Polite, fast and informative!
Google
5.0/5
Feb 24, 2021
Google Ideal Image North Andover
I had Amanda my 4th treatment and I will keep requesting her! She is professional, thorough, and very nice to be around! She was super nice even when I was jolting from the pain! Pain is beauty after all and it’s totally worth it! Ask for Amanda when booking you won’t be disappointed!
Google
5.0/5
Feb 19, 2021
Google Ideal Image North Andover
I had an amazing experience. The staff is exceptional. Everyone there makes sure to make you feel comfortable, from the receptionist all the way up to the nurse preforming the procedure.
Google
4.0/5
Feb 13, 2021
Google Ideal Image North Andover
Consultation was very informative....
Google
2.0/5
Feb 10, 2021
Google Ideal Image North Andover
I just cant wait to finish my treatment with this place. They have the worst customer service skills. The nurses are great and make your experience pleasant but everything else is just terrible.
Google
5.0/5
Feb 9, 2021
Google Ideal Image North Andover
My nurse was super informative and very nice
Google
5.0/5
Feb 9, 2021
Google Ideal Image North Andover
Great experience! It was painfree and the technician was very professional.
Google
5.0/5
Feb 7, 2021
Google Ideal Image North Andover
Friendly, informative consultation. Pleasant experience.
Google
1.0/5
Feb 6, 2021
Google Ideal Image North Andover
The fat receptionist don’t want to provided information for some ridiculous reason about not been allowed to have people with out appointments. Helloooo i just loking for information.
Google
5.0/5
Feb 4, 2021
Google Ideal Image North Andover
Heather was amazing. She went through everything detail by detail and made me feel as if we were friends for ever
Google
5.0/5
Feb 3, 2021
Google Ideal Image North Andover
My specialist is wonderful! She makes me feel extremely comfortable during my laser sessions and is knowledgeable about the process. She takes the time to answer my questions and goes at my pace. She is very attentive to my needs. She is the best!
Google
5.0/5
Feb 1, 2021
Google Ideal Image North Andover
Amanda was great. This was my first time getting laser hair removal and she was very friendly, gentle and knowledgeable about the entire process.
Google
5.0/5
Jan 27, 2021
Google Ideal Image North Andover
The medical provider I had, Amanda was great! Super efficient, thorough, and friendly. She made me feel really comfortable throughout my service.
Google
5.0/5
Jan 20, 2021
Google Ideal Image North Andover
The service at ideal image and Andover is excellent. Michelle the receptionist so friendly and nice. I can't say enough about Melissa she is absolutely amazing she made me feel so comfortable my first time getting juvederm injectable. It was absolutely painless she is incredibly talented I am so grateful! 🙏
Google
5.0/5
Jan 11, 2021
Google Ideal Image North Andover
Excellent service
Google
5.0/5
Jan 8, 2021
Google Ideal Image North Andover
Amanda was absolutely wonderful. She knew just how to keep my mind off the procedure. She is genuinely charismatic and engaging. I know my session will be more pleasant when she's doing it
Google
5.0/5
Jan 5, 2021
Google Ideal Image North Andover
It's a great place and all those who work there are well treated people
Google
5.0/5
Jan 5, 2021
Google Ideal Image North Andover
The girl that I spoke she was very knowledgeable helpful and friendly she made sure that we got done what I needed
Google
5.0/5
Dec 22, 2020
Google Ideal Image North Andover
Rosie is amazing! Been lasering with her for a while and I honestly wouldn’t trade her for anyone. She’s very professional, kind, funny & will make you feel comfortable. Would highly recommend her.
Google
5.0/5
Dec 18, 2020
Google Ideal Image North Andover
Rosie was amazing! She was professional and made my laser treatment a breeze!
Google
5.0/5
Dec 14, 2020
Google Ideal Image North Andover
Excellent service
Google
5.0/5
Dec 9, 2020
Google Ideal Image North Andover
I love Melissa at the North Andover, MA location. She is very knowledgeable and professional. I will definitely request her for more services in the future.
Google
5.0/5
Dec 8, 2020
Google Ideal Image North Andover
Lorraine was an amazing provider! Ideal image made me feel clean, safe, and refreshed. I highly recommend getting any Botox or filler service with Lorraine. She is always on point with knowing her product information and knowing how to help my skin with her recommendations. I highly recommend ideal image 10/10!! Thank you guys! - Danielle S.
Google
5.0/5
Dec 4, 2020
Google Ideal Image North Andover
Great experience, every one is so nice there , can’t wait to be back
Google
5.0/5
Dec 3, 2020
Google Ideal Image North Andover
The girls at the office are always so pleasant. Today I seen Lorraine such a sweetheart, she used the iced pack on my Brazilian section I felt such a relieve. Thank you
Google
5.0/5
Dec 2, 2020
Google Ideal Image North Andover
Melissa was awesome and the ladies at the front desk were extremely helpful and friendly. Highly recommend Melissa and the team at the a North Andover Ideal Image!
Google
5.0/5
Dec 2, 2020
Google Ideal Image North Andover
Loved my experience with Rosie! Very professional and kind, made it much easier for me. I’ll be booking with her for now on!
Google
3.0/5
Nov 28, 2020
Google Ideal Image North Andover
The dysport hasn't made a difference to my face.
Google
5.0/5
Nov 27, 2020
Google Ideal Image North Andover
Rosie is fantastic. She keeps it light and fun so you barely notice any pain from the lasers. She’s great!
Google
5.0/5
Nov 27, 2020
Google Ideal Image North Andover
Lorraine and Melissa are the best!! 10/10 would recommend this location 😊
Google
4.0/5
Nov 17, 2020
Google Ideal Image North Andover
I was having difficulties reaching someone to assist with a financial inquiry. I had posted a truthful but negative review about the front desk receptionist. Felt pretty bad about it. The office manager called me to apologize and she was helpful. The nurses there are incredible. I said this to the office manager. Hopefully, the front desk improves because I'm pleased with the services they have provided and the results. Due to the office manager calling me and for the great job the nurses do i will provide them a 4 Star Review.
Google
5.0/5
Nov 17, 2020
Google Ideal Image North Andover
Great Staff and great customer service. I felt very comfortable.
Google
5.0/5
Nov 12, 2020
Google Ideal Image North Andover
Awesome staff
Google
5.0/5
Nov 10, 2020
Google Ideal Image North Andover
I was pleased with the zoom session. The lady was amazing.
Google
1.0/5
Nov 9, 2020
Google Ideal Image North Andover
I had an evaluation on Sunday with a professional sales person who was wonderful. Unfortunately I tried to book appointment. When I tried unable to book due to lack of staffing. I told sales rep I only have availability on evening or weekends due to my role in healthcare. I was told next appointment 12 23 and during the day. They can put me in bio wait list while they train new staff. That also freaked me out being a RN I certainly do not want someone inexperienced. I would not have purchased if I knew this was an issue. When asked for money back they refused. Not good customer service and very disappointed as never received service as they cannot provide.
Google
5.0/5
Nov 4, 2020
Google Ideal Image North Andover
Everyone is great and really cares.
Google
5.0/5
Oct 26, 2020
Google Ideal Image North Andover
I got botox and I love the nurse I had today..
Google
1.0/5
Oct 25, 2020
Google Ideal Image North Andover
I was misled to believe they would be scheduling the service (Ultherapy) I PREPAID for within a week or two in June. I’ve gone through 4 months of lies, difficulty getting anyone on the phone, being told I’d receive a refund as they couldn’t DO the procedure, told I couldn’t get a refund but would have to wait for a Covid vaccine, told I could get other services such as hair removal which I have NO need for, speaking to very rude employees - a complete nightmare!! My last conversation I was told I’d be receiving a partial refund. Never came. Have to be the most unprofessional, misleading place I’ve ever dealt with! They honestly believe they can keep my money without providing the service!!
Google
5.0/5
Oct 22, 2020
Google Ideal Image North Andover
Rosie is awesome she is very understanding and tries to make the client as comfortable as possible before, during, and after the treatments.
Google
5.0/5
Oct 16, 2020
Google Ideal Image North Andover
I was very nervous going in. Expected nothing. But the woman who did the procedure on me was AMAZING to say the least. She made me so comfortable. And explained everything in full detail.
Google
5.0/5
Oct 8, 2020
Google Ideal Image North Andover
they are great, very friendly
Google
5.0/5
Oct 7, 2020
Google Ideal Image North Andover
I went to have Coolsculpting done and Rosie performed the procedure for me. She was great!! She made me feel comfortable and answered any questions that I had. Rosie had a great sense of humor and did a great job with the massage after the applicators were removed! I hope my next appointment will be with her also as she created a great experience for me.
Google
4.0/5
Sep 25, 2020
Google Ideal Image North Andover
My consultant Amanda Michaud was great. She was really easy to talk to. Not "salesy" at all. No pressure. She honestly just wants to help. Much better experience talking to her than going through customer service. I would recommend tracking down the phone number of your local center (which is not easy!) and work with them directly. I have not been in for my first laser treatment yet so I cannot speak about that. Looking forward to it though! EDIT: I've just recently been back for my second treatment of laser hair removal on my legs, and underarms, and neck. My results have been amazing from the very first treatments so I'm looking forward to even better results after my recent second treatment. The PA who does the treatments is a delight (Sorry I can't remember her name!) I trust in her expertise. She is also caring and very friendly and makes me feel very comfortable. My only wish for the company in general is that they would allow a customer to add on a small area to a package without having to add on an entire additional area. It seems that adding on two or three zaps wouldn't change their bottom line much and add great value for the customer (me!).
Google
5.0/5
Sep 23, 2020
Google Ideal Image North Andover
Professional
Google
5.0/5
Aug 19, 2020
Google Ideal Image North Andover
I spoke with Kai Mills who was excellent. They have a great staff at this location and a very clean facility. I wish they would move the location to NH, as MASS is being absolutely ridiculous with pandemic restrictions.
Google
5.0/5
Aug 17, 2020
Google Ideal Image North Andover
The np was very nice and efficient. Gave me great service and i am hoping for a vreat result!
Google
5.0/5
Aug 12, 2020
Google Ideal Image North Andover
Great experience thank to the nurse that took care of me she made me feel comfortable for my first bikini Session! Thanks Rosie Cant wait to be back!
Google
5.0/5
Jul 29, 2020
Google Ideal Image North Andover
Great experience with the service . Was made to feel very comfortable. Area is very clean and organized.
Google
5.0/5
Jul 17, 2020
Google Ideal Image North Andover
I spoke to Kai Mills on the phone, she was extremely informative! The day I had was mentally and emotionally exhausting. I almost didn’t bother requesting the consultation because it seemed so out of reach for me and I just couldn’t take another let down today. Well, I requested the consultation anyway and this girl single handedly provided the most relief a tired woman could feel ! I originally started seeking this information because of medical issues that has made me feel so helpless , and she comforted me throughout the call and truly made me feel like I wasn’t alone . She assured me this is something that not only would HELP me but would also SOLVE my concerns . She explained in detail what these services are really capable of resolving and helped me throughout the call until we found a way we could make this happen ! She didn’t let me feel discouraged for a single moment. I didn’t feel like it was the goal of making a sale for her. It was the goal of helping someone out!! She legit turned my day around ! It’s been a long time since I’ve called out to a business and didn’t feel like I wasted my time. It was everything customer service should be. Kai Mills IS customer service !!! I can’t wait for the experience itself and because of her I will make sure to follow up with the deserved review for Ideal Image and already highly recommend!
Google
5.0/5
Jul 13, 2020
Google Ideal Image North Andover
Great experience... professional and very knowledgeable. Will recommend to everyone.
Google
5.0/5
Jul 8, 2020
Google Ideal Image North Andover
Staff was very friendly, definitely made me "let loose" before and during the procedure. I felt very comfortable during the entire appointment
Google
5.0/5
Jun 12, 2020
Google Ideal Image North Andover
I talked to Erin and she was very nice and friendly. She explained everything to me about the options that I have and the payments in details and answered all my questions and concerns.
Google
5.0/5
May 13, 2020
Google Ideal Image North Andover
Staff is super amazing! Explained all the steps very well
Google
5.0/5
Apr 7, 2020
Google Ideal Image North Andover
Rosalind and kaitlyn Mattila were exceptional in answering all my questions and both were super friendly. They make a great face for your company. Thank you to both of them. Can’t wait to get in and get my hair gone lol
Google
5.0/5
Mar 16, 2020
Google Ideal Image North Andover
I had a great experience, I loved my Nurse Practitioner, everything was very comfortable and stress free!
Google
5.0/5
Mar 13, 2020
Google Ideal Image North Andover
I went yesterday and I love it! Friendly staff and
Google
5.0/5
Mar 10, 2020
Google Ideal Image North Andover
The whole staff is super courteous, they walked me through every step of the way, explained everything in detail, made sure I get the best value FOR LIFE and made financing a piece of cake!
Google
5.0/5
Jan 29, 2020
Google Ideal Image North Andover
Staff was great. Knowledgeable and kind
Google
5.0/5
Jan 27, 2020
Google Ideal Image North Andover
I cannot say enough about Ideal Image! The knowledge, customer service, environment and care were all exceptional. I will definitely be back for future services. I have been to other places before and it was always, "sell, sell, sell!" Ideal Image took the time to sit with me, thoroughly discuss the procedure and my options and to make sure that I was comfortable. Thank you Ideal Image!!!
Google
4.0/5
Dec 19, 2019
Google Ideal Image North Andover
Amazing! Customer service was great! Treatment was great!
Google
5.0/5
Dec 11, 2019
Google Ideal Image North Andover
Everyone was courteous and engaging. My treatment was quick and I felt comfortable with the people I had my treatment with.
Google
5.0/5
Dec 6, 2019
Google Ideal Image North Andover
Great team
Google
5.0/5
Dec 4, 2019
Google Ideal Image North Andover
I've always had a great experience at the Ideal Image in North Andover, MA. The staff is always so friendly and are very efficient in their work. I highly recommend them to friends who are thinking of laser hair removal.
Google
4.0/5
Nov 30, 2019
Google Ideal Image North Andover
The staff give you the opportunity of good service with courtesy and respect.
Google
5.0/5
Nov 22, 2019
Google Ideal Image North Andover
My experience was wonderful. They were so nice. Explained everything and They weren’t pushy. I was able to get my procedure done immediately.
Google
5.0/5
Nov 5, 2019
Google Ideal Image North Andover
The service is extraordinary. The staff is friendly, very knowledgeable and keep me at ease
Google
5.0/5
Oct 24, 2019
Google Ideal Image North Andover
Nice, professional, I loved it
Google
1.0/5
Oct 23, 2019
Google Ideal Image North Andover
It was a COMPLETE WASTE OF MY TIME!!! Nobody bothered to ask me over the phone when making appointment if I had any tattoos. They just wanna book appointments. I drove 40 miles to appointment only to be told they couldn't do Laser Hair Removal in tattooed areas!!!! VERY DISSATISFIED!! WILL NEVER RECOMMEND THIS PLACE TO ANYONE!!!
Google
5.0/5
Sep 22, 2019
Google Ideal Image North Andover
Best possible experience I could have imagined for myself, getting laser hair removal. Such nice staff. And definitely worth the investment. I finished my treatments three years ago, and the results have indeed been permanent. Life changing!
Google
5.0/5
Sep 6, 2019
Google Ideal Image North Andover
The staff were great, answered all of my question and made me feel really comfortable.
Google
5.0/5
Sep 4, 2019
Google Ideal Image North Andover
good thank you for all that you do!
Google
5.0/5
Aug 29, 2019
Google Ideal Image North Andover
Appreciated the courtesy and kindness of all the staff and helpfulness in answering questions regarding promotions. I was in and out in under 10 minutes! (Side note: I do wish the company would bring back the 8am morning option.)
Google
5.0/5
Aug 26, 2019
Google Ideal Image North Andover
I went to Ideal Image for my first ever Botox treatment. I noticed some wrinkles starting to develop on my forehead and was nervous about the procedure. But both Melissa and Lorraine did an excellent job easing my anxiety and explaining exactly what to expect from my first experience. Not only were the injections painless, but the results have been incredible. I look 5 years younger now and I'm so happy I got my first treatment here. Will definitely be back for more.
Google
5.0/5
Aug 25, 2019
Google Ideal Image North Andover
I went to Ideal Image for laser hair removal and I saw Melissa the PA. She was incredible and made the experience very comfortable. It was an all-around wonderful visit, and I can’t wait to go back! I would recommend seeing Melissa for anyone interested.
Google
5.0/5
Aug 24, 2019
Google Ideal Image North Andover
I had such a great experience. Would highly recommend! Melissa was so personable and professional. Loving my results!
Google
5.0/5
Aug 24, 2019
Google Ideal Image North Andover
I love this place! Lorraine does my lips and she is so great and last time I saw Melissa for laser and I loved her so much. They are the best!! Five star, would highly recommend