North Andover

123 Turnpike Street
North Andover, Massachusetts 01845
978-289-4158

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Welcome to Ideal Image – North Andover! We only employee the most qualified Registered Nurses and Nurse Practitioners to help you achieve your beauty standards.
  • Join us as we take you on your personalized journey to becoming hair free, smoothing out your wrinkles, filling in those laugh lines or getting rid of stubborn fat! In our North Andover location, we currently offer treatments and services such as Laser Hair Removal, Wrinkle Relaxers (Botox), Fillers (Juvederm/Voluma/Restalyne), Ultherapy, CoolSculpting, IPL Photofacials.
  • We can’t wait to meet you!
4.4/5
4.4 /5
204 Reviews

Google
4.0/5
Jan 12, 2022
Google Ideal Image North Andover
I was very please, i will recommend it to my friends very friendly people and help me with everything I need it to know
Google
5.0/5
Jan 12, 2022
Google Ideal Image North Andover
Iam completely blown away, Sherri was amazing I was very comfortable usually in theses situations I'm not. I think I smiled the whole time. I can't WAIT TO GO IN PERSON. SO FAR HIGHLY RECOMMEND. PRICES UNBELIEVABLE EVERYONE SHOULD JUST START COMING HERE NOT KIDDING.....
Google
1.0/5
Jan 7, 2022
Google Ideal Image North Andover
The workers in front desk they very helpful and the Botox people too but corp in however have to made decision is totally unprofessional I’m my self and very angry about I’m been trying the they can respond and send my my money balance back I do not want to deal any more with the corp if they don’t respond I will take care of
Google
5.0/5
Jan 1, 2022
Google Ideal Image North Andover
Went in for my first session of laser hair removal. Had my appointment with Christiana and she was great. Made me feel comfortable , explained everything in detail and was very professional . Calmed my nerves right away, looking forward to my next sessions .
Google
5.0/5
Dec 28, 2021
Google Ideal Image North Andover
Excellent professional service with good results
Google
5.0/5
Dec 27, 2021
Google Ideal Image North Andover
The nurse made me feel very comfortable and explained the process along the way.
Google
5.0/5
Dec 22, 2021
Google Ideal Image North Andover
I was brought up with the technitian without delays. She was professional and friendly. I had few questions at the front desk after my treatment regarding other services and pricing and Michelle was very informative and accomodating. Very good experience
Google
1.0/5
Dec 20, 2021
Google Ideal Image North Andover
Terrible!! Pushy sales pitch. Aggressive and rude. I will never go here
Google
3.0/5
Dec 20, 2021
Google Ideal Image North Andover
I was in pain when I had the cool tone/sculpting free trial last time I was there when it was high pressure. I recommend that the nurse stay in the room until she knows that the patient is comfortable with the pain level when it goes into the high pressure zone. Thank you.
Google
5.0/5
Dec 17, 2021
Google Ideal Image North Andover
Christiana was the best! Her attention to detail and empathy made my visit today one of the best ones I have had so far.
Google
5.0/5
Dec 15, 2021
Google Ideal Image North Andover
very pleasant experience
Google
5.0/5
Dec 14, 2021
Google Ideal Image North Andover
Christina was great! She was so friendly and so personable. I immediately felt comfortable with her.
Google
1.0/5
Dec 7, 2021
Google Ideal Image North Andover
When i did the section it was too much money at the end and i still ended up with hair and then she told me “you aren’t going to have hair anymore” but i ended up still having hair.
Google
5.0/5
Dec 7, 2021
Google Ideal Image North Andover
My practitioner was AWESOME. She was very informative and made me feel very welcomed. She was gentle and knew her field well.
Google
5.0/5
Nov 18, 2021
Google Ideal Image North Andover
The service is great and fast.
Google
5.0/5
Nov 18, 2021
Google Ideal Image North Andover
The staff was wonderful !
Google
1.0/5
Nov 13, 2021
Google Ideal Image North Andover
I’m not happy. Receptionist was not friendly and seemed to be bothered by my presence and took forever responding to my questions. She was miserable. The technician seem knowledgeable and pleasant at first but made a few insulting comments pertaining to how she looked better than I did And how the services would not be good for me because of my skin type and color. I feel as I have wasted my money with a membership that I will never be able to use. Also I was told that the $250 for the membership would go into a credited account that I could use in the future after my card was charged I then find out that it’s only if I spend $1000 at one time. Going to be hard to do if there’s no services there that I can get for my skin type.
Google
4.0/5
Nov 11, 2021
Google Ideal Image North Andover
Had Amanda for Juvaderm filler in Andover. She is the best. The issue is scheduling which is probably due to not having someone else who can administer fillers. Called in August and earliest date available wasn't till November. Otherwise I've been happy with using Ideal Image over the years.
Google
5.0/5
Nov 11, 2021
Google Ideal Image North Andover
Stacey was very helpful to us and we are pleased that with purchased the package We couldn’t wait. Thank you Stacey
Google
5.0/5
Nov 8, 2021
Google Ideal Image North Andover
All the technicians are very friendly and professional. Results have always been great with no side effects.
Google
5.0/5
Nov 6, 2021
Google Ideal Image North Andover
Meghan is amazing, she is a good person and very professional, she does my face and my underarms and she did a amazing job ❤ I am pleased with the work that Meg and Ideal Image did on me. Thank you so much 🥰🙏🙏
Google
5.0/5
Nov 4, 2021
Google Ideal Image North Andover
I went to the N. Andover office and the employees were helpful in scheduling future appointments, getting me setup with my free service and then walking me through every step of the procedure that I had signed up for.
Google
5.0/5
Nov 4, 2021
Google Ideal Image North Andover
I inadvertently scheduled my appointment at the location near my home versus near my work. Despite being short-handed and working the front desk, the Clinician, with a bit of time before her next client, took me right in for my treatment! On top of that, she did a precise job! Great customer service!!
Google
5.0/5
Nov 2, 2021
Google Ideal Image North Andover
It was great!
Google
1.0/5
Oct 25, 2021
Google Ideal Image North Andover
Horrible. I am completely burnt. The laser used on me was way too high and now I am completely burned. My skin looks horrible. I am very angry and disappointed.
Google
5.0/5
Oct 22, 2021
Google Ideal Image North Andover
Rosie is amazing! Been lasering with her for a while and I honestly wouldn’t trade her for anyone. She’s very professional, kind, funny & will make you feel comfortable. Would highly recommend her.
Google
5.0/5
Oct 22, 2021
Google Ideal Image North Andover
Nice
Google
5.0/5
Oct 20, 2021
Google Ideal Image North Andover
I always have a good experience at ideal image North Andover. Every single staff member has always been so friendly and amazing at what they do! Wouldn’t want to go anywhere else for my laser. I feel safe and in good hands.
Google
5.0/5
Oct 19, 2021
Google Ideal Image North Andover
Meg was amazing. I was late to my first appointment and offered to reschedule and she was so kind and got everything done while walking me through the whole process. She made sure she looked at my health records and took care of me, even gave me stress balls. I booked 3 more appointments with her.
Google
5.0/5
Oct 19, 2021
Google Ideal Image North Andover
I had Meg for my laser hair removal service and she was beyond fantastic. She was throughout and made the progress comfortable and easy. This was my 8th service and it was definitely one of my better ones! Thanks Meg!
Google
5.0/5
Oct 19, 2021
Google Ideal Image North Andover
It was very good
Google
5.0/5
Oct 18, 2021
Google Ideal Image North Andover
I recently became a customer at ideal image in North Andover and cannot say enough great things. Nurse Meghan Sheehan is quite literally a god send! She is so knowledgeable, takes the time to explain the session, and is always prompt and punctual. I can’t wait to expand my services with Meghan going forward.
Google
5.0/5
Oct 18, 2021
Google Ideal Image North Andover
I would travel any distance to get treated by Meghan Sheehan! She was so patient with all my questions. Can’t wait for more treatments!
Google
5.0/5
Oct 18, 2021
Google Ideal Image North Andover
I couldn’t be happier with my results from filler! Thank you Meghan for listening to my vision and making it come to life. I had both my marionette lines and lips done at ideal. I am so pleased with the results. I am fully committed to coming here for all of my Botox and filler needs moving forward! I can’t wait to try BBL which is my next modality Meghan taught me all about. It is great to feel good in my own skin again. Thank you thank you!!!!
Google
5.0/5
Oct 18, 2021
Google Ideal Image North Andover
Just perfect!
Google
5.0/5
Oct 18, 2021
Google Ideal Image North Andover
My experience was amazing. Tammie Flemming was amazing. She was so helpful and I could not have asked for a better worker.
Google
1.0/5
Oct 8, 2021
Google Ideal Image North Andover
Awful customer service and communication from one particular person that works at the front desk. Multiple times my daughter was spoken to in a rude manner. The secretary’s manurism and tone was very unprofessional and unnecessary. I myself had an experience with the same person on the phone regarding scheduling for my daughter. I will never recommend ideal image to any one again. For the money that I am still paying customer service should be at 5 stars. It’s unfortunate one person that lacks people skills. An ruin it for the entire company. I will be emailing headquarters regarding these incidents.
Google
5.0/5
Sep 30, 2021
Google Ideal Image North Andover
Very good
Google
5.0/5
Sep 28, 2021
Google Ideal Image North Andover
Excellent experience. Amanda was wonderful.
Google
5.0/5
Sep 28, 2021
Google Ideal Image North Andover
Amazing staff that walked me through everything, beyond amazing experience. The women who preformed the treatment was so great. Definitely an experience that I will tell a friend about.
Google
5.0/5
Sep 28, 2021
Google Ideal Image North Andover
My experience was great, I loved the way I was treated. Now let’s see how the results go…
Google
1.0/5
Sep 27, 2021
Google Ideal Image North Andover
Absolute horrible experience I started a zoom call & got disconnected. I called a total of 4 times starting 3 pm & ending after 6 pm. My financial portion is incorrect & no resolution
Google
5.0/5
Sep 15, 2021
Google Ideal Image North Andover
10/10 great experience 👍🏼
Google
5.0/5
Sep 13, 2021
Google Ideal Image North Andover
Amanda M. was very knowledgeable and sweet. She helped me to understand exactly what I wanted and helped me go about getting it. She was friendly and caring when I showed some embarrassment. She was excellent can’t wait for my services this week!
Google
5.0/5
Sep 8, 2021
Google Ideal Image North Andover
Erin at the North Andover location is wonderful and informative!
Google
5.0/5
Sep 8, 2021
Google Ideal Image North Andover
It was the best customer service I've experienced. Logyn did an excellent job.
Google
2.0/5
Sep 2, 2021
Google Ideal Image North Andover
If you’re late they won’t give you a chance and you have to wait about four months to be rescheduled
Google
5.0/5
Sep 2, 2021
Google Ideal Image North Andover
Excellent customer service and results
Google
5.0/5
Sep 1, 2021
Google Ideal Image North Andover
My technician is the best and so kind and sweet
Google
5.0/5
Aug 30, 2021
Google Ideal Image North Andover
The facility was extremely clean and check-in was a breeze. They took me right back for my treatment. Meghan was professional, had a great personality, and took care of me! I inquired about additional services including cool-tone, which Melissa was very knowledgeable about and answered all of my questions. Prior to leaving, my next session was easily scheduled and Michelle gave me quotes on possible cool-tone options! Highly recommend this facility and the staff, they're great!
Google
3.0/5
Aug 24, 2021
Google Ideal Image North Andover
I walked into my appt to be told that it was auto cancelled. I never got a cancellation email, nor did I call to cancel, so that was very confusing. The front desk seemed very put off as if it were my negligence, which isn’t the best way to win over a new client. My laser provider was nice, thoughtful, got a full health history and told me everything that she was doing, which was appreciated. But she also chastised me for the appt mix up, which again, wasn’t my fault. The only thing I opted out of was text messages. Had I known opting out of texts would cancel my whole account, I wouldn’t have selected that. I just get enough texts, and wanted my contact kept to email only. Apparently, at Ideal Image, that isn’t an option 🤷🏻‍♀️
Google
5.0/5
Aug 20, 2021
Google Ideal Image North Andover
I have been coming to the North Andover location for a little over a year now. I absolutely love this office! Everyone is always so polite and accommodating! I really feel special when I am there! My appointments are always quick and easy! If you are looking for a clinic to take care of all your beauty needs check them out!!
Google
5.0/5
Aug 20, 2021
Google Ideal Image North Andover
Megan was amazing. For my first visit I felt comfortable and well taken care of. Thank you!
Google
1.0/5
Aug 19, 2021
Google Ideal Image North Andover
Normally i am treated very well and love going in for my laser treatments. Lately, no one picks up the calls and when the call finally went through, I get an attitude from the front desk woman. I have been coming for almost 2 years now. The front desk girl in the earlier times I was coming was always sweet snd polite. The lady at the front desk now acts like we are disturbing her by calling. So unprofessional! I read other reviews about her being rude to others as well.
Google
5.0/5
Aug 18, 2021
Google Ideal Image North Andover
It was an amazing experience the representatives I spoke with very friendly and inviting to my decision on taking this step 👏
Google
5.0/5
Aug 4, 2021
Google Ideal Image North Andover
Everything was great! The laser hair removal was so fast and the lip fillers were done perfectly. 10/10 recommend Ideal Image.
Google
5.0/5
Aug 3, 2021
Google Ideal Image North Andover
Good experiences 👏 👌 👍the more than I love the people working in this Dentist's they speaking Spanish the best Dentista Manchester NH
Google
3.0/5
Aug 3, 2021
Google Ideal Image North Andover
My experience with the local branches of Ideal Image were fantastic. They listened to me and talked me through my concerns. I initially signed up with someone from "corporate" and it is very clear now that she just wanted the sale. Regardless of whether the services were what I actually needed or not.
Google
5.0/5
Jul 28, 2021
Google Ideal Image North Andover
I have been coming here since January and my experiences have been great. From the minute I walk in, I get greeted. Michelle is amazing and is always so kind. I love the fact that, she helps me schedule my appointments ahead of time. The staff is great!
Google
5.0/5
Jul 27, 2021
Google Ideal Image North Andover
Excellent
Google
5.0/5
Jul 22, 2021
Google Ideal Image North Andover
It was an absolutely wonderful experience! The technicians were professional, answered all my questions and made me feel very comfortable!
Google
1.0/5
Jul 3, 2021
Google Ideal Image North Andover
Takes forever for appointments but never takes time for consultation and payments.
Google
1.0/5
Jul 3, 2021
Google Ideal Image North Andover
I don't even know where to start for this company. I wish I read the reviews way earlier. I did my consultation in March and the lady was really nice. I got my loan approved the same day. Didn't get the appointment till July 3 saying they are too busy. I thought maybe it just the one time thing. Finally the day arrived, I went for my appointment the lady only did half of the area I suppose to get laser on. I thought maybe that's the first appointment kind of thing and maybe they will give me the second appointment soon, so I thought that's okay. Nurse told me I'll see you in 4-6 weeks. I went to the reception and told her I need to make an appointment for about 4-6 weeks. She said there's no availability for 3 months. I've never been disappointed that in my life with any other company. I paid so much money for keep waiting on appointments? How does the treatment even going to work if they don't treat the area on time. I mean how does this company still running. All this company gives is just aggravation to its customers. They only know how to sell their product but don't know how to keep a customer happy. I would never recommend anyone this company. I just need my money back. This is one of the worst decision I took in my life thinking this company actually care for its customers. Why do customers have to suffer because of company's irresponsibility. This company never waits 3 months when they have to charge you the payment or if they have to schedule you for consultation. How come consultation done the same day? How come the payment processes same day? But the actual treatment takes the whole year. I just need to know how and why? I would have appreciated if this company was honest to its customers in telling that the appointments takes forever and not actually rip the customers off.
Google
4.0/5
Jul 2, 2021
Google Ideal Image North Andover
Great service
Google
5.0/5
Jun 23, 2021
Google Ideal Image North Andover
I have been going to Ideal Image in North Andover for almost a year now. Melissa has been AMAZING and so great about everything. I am currently having laser hair removal and Melissa makes me feel so comfortable in, what could be, a very uncomfortable situation. If I could give her 10 stars I would. HIGHLY RECOMMENDED!
Google
5.0/5
Jun 18, 2021
Google Ideal Image North Andover
On Monday June 14th I had the pleasure of working with Lorraine for the first time and she was very pleasant and extremely knowledgeable. I was also made the most comfortable for what my procedure was going to encounter and that procedure was Ultherapy. Would highly recommend her !! Also I had to return for my second Ultherapy and I had another professional woman named Melissa and like my first visit she was just as professional and knowledgeable and I would also recommend her as well!! Thank you very much ladies!!
Google
5.0/5
Jun 18, 2021
Google Ideal Image North Andover
Amazing! The specialist that I spoke to was kind and more helpful than I could have hoped for! She explained everything with detail and made the whole process super easy for me!
Google
5.0/5
Jun 15, 2021
Google Ideal Image North Andover
Tammy and Susan were awesome explaining the procedure and prices
Google
1.0/5
Jun 14, 2021
Google Ideal Image North Andover
I made a mistake signing up for the life time membership. The nurse that handled me complained about how who ever scheduled me in didn’t exactly put what service I needed (to get me in sooner). When beginning to treat I showed her where my bikini started and she proceeded to draw out her own line while my skin was stretched out. She let me know if I wanted a couple of spots in the same area I would get charged for doing my “upper leg” or that it would be charged separately. Well obviously I would want it treated. She never did or offered to do it and charge after words. She ignored my wants and went about her own work. I left unhappy and immediately regretted going to these people. I never felt welcome. Just rushed in and out.
Google
5.0/5
Jun 14, 2021
Google Ideal Image North Andover
you guys are so great and wonderful, super welcoming. the place is really clean which is a plus for me. i told all my friends about this place and hope in the future they get to meet you guys and get the same experience I got.
Google
5.0/5
Jun 14, 2021
Google Ideal Image North Andover
Awesome staff! I’m doing my laser treatment for my Brazilian area and although it’s quite painful, they do a great job trying to make you comfortable!
Google
5.0/5
Jun 11, 2021
Google Ideal Image North Andover
Great experience!
Google
5.0/5
Jun 11, 2021
Google Ideal Image North Andover
BEST PLACE TO GET TREATMENT!!! The ladies are SO SWEET and kind and make sure you are super comfortable!!! They even gave me a free session, after 4 sessions of cool toning, YOU GUYS ARE NORTH ANDOVERS BEST! I reccomend everyone to come here!! 🙂
Google
5.0/5
Jun 4, 2021
Google Ideal Image North Andover
The staff is so welcoming and friendly! They make you feel comfortable with every appointment!
Google
5.0/5
May 29, 2021
Google Ideal Image North Andover
Amanda was wonderful to work with!
Google
5.0/5
May 28, 2021
Google Ideal Image North Andover
I’ve only had 3 sessions so far and I can’t tell you the results are amazing. I recommend this to everyone that’s anyone.
Google
5.0/5
May 26, 2021
Google Ideal Image North Andover
Amanda was awesome and instantly made me feel comfortable. She walked me through everything step by step and she was also super quick! All of the people I came into contact with were friendly and personable. I can’t wait to come back!
Google
5.0/5
May 24, 2021
Google Ideal Image North Andover
Joy made me feel very comfortable and was very informative!
Google
5.0/5
May 17, 2021
Google Ideal Image North Andover
Awesome. My tech was great as usual. (Sorry I forgot her name). She had the best personality and was just so gentle and wonderful.
Google
4.0/5
May 5, 2021
Google Ideal Image North Andover
I thought signing up for a free consultation would be a process but i got an immediate response and was able to do the consultation right away via video chat. Great customer service and great deals offered, I’m feeling confident going in for my first visit! I can’t give 5 stars until I actually go in for the service...
Google
5.0/5
Apr 27, 2021
Google Ideal Image North Andover
Enrollment was a breeze. Great information and customer service.
Google
5.0/5
Apr 16, 2021
Google Ideal Image North Andover
Kelsey was very helpful and knowledgeable. I’m super excited about my appointment
Google
5.0/5
Apr 15, 2021
Google Ideal Image North Andover
Very nice and friendly, clean and very knowledgeable. I hate that my second appointment has to be 60 days from my last because I really hate waiting but I guess it’s because they are very booked. I am excited to go back to my next appointment
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
The woman who helped me, Bethany, answered all my many questions and made me feel very comfortable with the whole “intake” process. She was really responsive and ultra friendly. A really nice person!
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
I had a very quick and pleasant experience. Staff was so friendly and made me feel very comfortable. I can't wait to go back!
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Andover
Good attention
Google
4.0/5
Apr 1, 2021
Google Ideal Image North Andover
Great, professional and not pushy or over selling.
Google
4.0/5
Mar 31, 2021
Google Ideal Image North Andover
I went in last week to inquire about services and walked out of there feeling so comfortable and at ease. Walking in you're greeted by staff that are so sweet and helpful, filled with lots of information on the processes and what to expect. Looking forward to working with them.
Google
5.0/5
Mar 31, 2021
Google Ideal Image North Andover
I had a great experience this past week when I went in the first time for laser hair removal. The staff was amazing, especially the girls at the front desk. They were very knowledgeable about the products and services. They were very considerate of my needs. They made me feel very comfortable and welcome. I would definitely recommend and I will be looking into doing other services with them. ☺️
Google
1.0/5
Mar 30, 2021
Google Ideal Image North Andover
Have been paying monthly for a service since February that I haven't received. Was supposed have an appointment on 3/29 and was told I had to reschedule the day before my appointment due to an error on their part and now I can't be seen until 5/25. Horrible experience so far and very displeased at how things have been handled so far.
Google
5.0/5
Mar 29, 2021
Google Ideal Image North Andover
I get laser hair removal done here. It’s gonna hurt no matter where you go but they’re very quick and effective with it here + they gave me chocolate
Google
5.0/5
Mar 22, 2021
Google Ideal Image North Andover
Amanda is the BEST! Curious, professional and knowledgeable ❤️🎉
Google
5.0/5
Mar 17, 2021
Google Ideal Image North Andover
Melissa was very honest and professional..I will definitely be back!
Google
5.0/5
Mar 17, 2021
Google Ideal Image North Andover
Great results and the staff are super friendly and welcoming!
Google
5.0/5
Mar 11, 2021
Google Ideal Image North Andover
Lorraine was so wonderful and made my experience so simple and easy. I would highly recommend her to anyone looking for a laser hair removal
Google
5.0/5
Mar 11, 2021
Google Ideal Image North Andover
My consultant was extremely professional and very helpful in all my questions.
Google
5.0/5
Mar 4, 2021
Google Ideal Image North Andover
Polite, fast and informative!
Google
5.0/5
Feb 24, 2021
Google Ideal Image North Andover
I had Amanda my 4th treatment and I will keep requesting her! She is professional, thorough, and very nice to be around! She was super nice even when I was jolting from the pain! Pain is beauty after all and it’s totally worth it! Ask for Amanda when booking you won’t be disappointed!
Google
5.0/5
Feb 19, 2021
Google Ideal Image North Andover
I had an amazing experience. The staff is exceptional. Everyone there makes sure to make you feel comfortable, from the receptionist all the way up to the nurse preforming the procedure.
Google
4.0/5
Feb 13, 2021
Google Ideal Image North Andover
Consultation was very informative....