Detroit (Rochester Hills)

96 Adams Road
Rochester Hills, Michigan 48309
248-218-1525

Current Promotions

Monday 09:00am - 07:00pm
Tuesday 09:00am - 07:00pm
Wednesday 09:00am - 07:00pm
Thursday 09:00am - 07:00pm
Friday 09:00am - 07:00pm
Saturday 09:00am - 07:00pm
Sunday 12:00pm - 06:00pm
  • At Ideal Image in Rochester Hills, we pride ourselves on providing the highest trained RN’s who are trained in Laser Hair Removal, BBL, Ultherapy, Cool Sculpting, and Injectables. We even have a nurse who was awarded most love injector by her clients!
  • Our client experience is very important to us and being transparent in all aspects to offer the best and most realistic results is what we strive for. We are passionate about what we do and know how to offer realistic services for realistic expectations.
  • Come visit us to learn how we can help you look and feel your best!

Our Rochester Hills, MI medical spa & laser hair removal center is located in the same plaza as Chipotle, and the XFINITY store.

4.4/5
4.4 /5
266 Reviews

Google
1.0/5
Oct 14, 2021
Google Ideal Image Rochester Hills
Very bad experience. I will never go back unless you help. When I did my face I had a certain amount of visits. I signed up for more hair removal and assumed it was the same. I was NEVER explained it was months and not visits. I still have hair growth on everything you have done. Very bad representation of your service
Google
5.0/5
Oct 13, 2021
Google Ideal Image Rochester Hills
Knowledgeable and friendly staff! Great experience!
Google
1.0/5
Oct 8, 2021
Google Ideal Image Rochester Hills
Melenie charged me $2000 more than what I agreed to! I have never skipped on paying a bill I agreed to, and she is ruining my credibility. I was already giving her my business what more does she want from me?!?
Google
1.0/5
Oct 8, 2021
Google Ideal Image Rochester Hills
Updated review: it is 10/8 and I’m still waiting for my refund. Their response below is cute but worthless as not a single person at this company will help me. Ideal Image: you’re running a scam. Potential Customers, Google Ideal Image BBB ratings and class action lawsuits. Any business that refuses a refund or offers “free treatment” instead of a refund is a scam. Original: Do you want an unqualified person to mismatch sides of your face? Do you like jumping through hoops to get basic customer service? Then this is the place for you! Look at my picture, my eyebrows do not match because Ideal Image put Botox in incorrectly. I asked for it to be fixed, cosmetically. It cannot be fixed. I asked for my money back. You’d think this would be easy but not with Ideal -Pass the buck Image… They said a team is reviewing it. They said someone would call me. I have called several times. Of course I have heard nothing. I’m actually on hold now. I just want my money back and to be done with Ideal Image. Still waiting for the “premier guest experience” their recorded message offers. PS I’m never having a non medical doctor do my Botox again.
Google
5.0/5
Oct 8, 2021
Google Ideal Image Rochester Hills
Highest level of professionalism I've experienced in a loooonnng time. From first viewing their website, to my initial phone call, to the actual appointment itself, every interaction was full of skillful, polished, and knowledgeable staff. I felt pampered and well-cared for at all times. In particular Taryn is a wealth of knowledge and explained things so I would understand while being discrete, comforting, and very professional. Then Rachel used her expertise to help me find my confidence again, postpartum, with a caring demeanor, and a gentle touch. Both women are a godsend and I'll be forever grateful.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Rochester Hills
Everyone was polite, truthful and professional.
Google
1.0/5
Oct 5, 2021
Google Ideal Image Rochester Hills
Absolutely horrible
Google
5.0/5
Sep 30, 2021
Google Ideal Image Rochester Hills
The staff at the front is always friendly and nice I ABSOLUTELY LOVE ANGIE she is nice and caring and friendly
Google
5.0/5
Sep 30, 2021
Google Ideal Image Rochester Hills
Natasha is so kind and great and totally put me at ease.
Google
5.0/5
Sep 29, 2021
Google Ideal Image Rochester Hills
Deb was great!
Google
5.0/5
Sep 22, 2021
Google Ideal Image Rochester Hills
I’ve been coming here for years to get many types of service done, Botox and laser hair removal and I get great results! Everyone is so polite and well informed, they do great!
Google
5.0/5
Sep 15, 2021
Google Ideal Image Rochester Hills
Alicia is an excellent technician
Google
5.0/5
Sep 15, 2021
Google Ideal Image Rochester Hills
Love the service I’ve received at Ideal Image. Everyone I’ve seen has been professional, thorough and very friendly. I highly recommend them for any hair removal service!
Google
5.0/5
Sep 14, 2021
Google Ideal Image Rochester Hills
Michelle was very helpful and nice. she returned my call and answered all of my questions.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Rochester Hills
Alicia was great!! Made sure to explain everything and the appt was super quick☺️ Thank you!
Google
1.0/5
Sep 11, 2021
Google Ideal Image Rochester Hills
I paid $2100 for a laser hair removal package which includes 9 treatments and a lifetime membership to come back if needed and pay a $40 copay. I've only received 4 treatments and wanted to finish the package that I've paid for. I confirmed with the receptionist and they stated I could come in to finish it with no additional charge. Upon arrival, I was told my contract expired and that my service would be $115. I paid for a product that I will not receive. Since I drove an hour to get there, I was willing to pay but wanted to speak to someone in billing but no one was available and I still haven't heard anything back. I'm extremely disappointed with the lack of communication and feel like I've been scammed. I would not recommend this company to anyone.
Google
5.0/5
Sep 3, 2021
Google Ideal Image Rochester Hills
They’re so amazing always on time always professional
Google
5.0/5
Sep 2, 2021
Google Ideal Image Rochester Hills
Veronica was personable, professional, and so efficient. I felt my time and comfort were valued and respected. Looking forward to my next treatment!!
Google
5.0/5
Sep 2, 2021
Google Ideal Image Rochester Hills
Deb was very nice and professional!
Google
5.0/5
Sep 1, 2021
Google Ideal Image Rochester Hills
GREAT front desk staff, everyone makes you feel so comfortable and answered all my questions. Highly recommend
Google
5.0/5
Aug 30, 2021
Google Ideal Image Rochester Hills
BEST CUSTOMER SERVICE EVER! EVERYONE WAS SO NICE, AND HELPFUL! I CAN`T WAIT TO GO IN FOR MY FIRST TREATMENT. THEY MADE ME FEEL SO SPECIAL. BAILEY BLONDELL WAS SO HELPFUL WITH GETTING ME APPROVED FOR THE LOAN. SHE WAS A REAL GEM!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Rochester Hills
Very professional with attention to detail in reviewing my options.
Google
5.0/5
Aug 17, 2021
Google Ideal Image Rochester Hills
It was so seamless and amazing. My rep was so patient and professional. I didn’t feel pressured, she discussed many options and the technology piece was impeccable from the virtual consultation through the DocuSign process.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Rochester Hills
My appt. Was great. I believe Angela was my Esthetician . She was great and very personable!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Rochester Hills
I've had great service coming here for my laser hair removal treatments. They're always on time. I've never had to wait past my appt time and they are always very professional. Nurse Rachel is fantastic!
Google
5.0/5
Jul 30, 2021
Google Ideal Image Rochester Hills
I wish I remembered the name of the woman that did the procedure because she was amazing. She was professional, kind and made me feel comfortable.
Google
5.0/5
Jul 29, 2021
Google Ideal Image Rochester Hills
It was great! I look forward to coming back.
Google
1.0/5
Jul 28, 2021
Google Ideal Image Rochester Hills
I beg you DO NOT SIGN UP FOR FORTIVA CREDIT!!! they checked to see if I qualified, which I did. Then billed me $1400 and I never stepped foot into their office because I needed to leave town on an emergency. I called ideal image and was told I was not being billed. Now I’m receiving collections calls and their dispute number is out of service!! I’m not sure about ideal images services because I haven’t had any services from them. But the financing they partnered with is ridiculous!!!
Google
1.0/5
Jul 26, 2021
Google Ideal Image Rochester Hills
I was turned away twice for two separate procedures saying I needed a doctors note even though I was seen by Ideal Image’s nurse practitioner. I have asked 3 times for a refund and they have refused saying they will only refund if I have a doctors note saying the procedures aren’t say. My primary care physician said that’s not for her to say and to lawyer up. In the contract I originally signed, no one explained that I may be refused service if THEY don’t feel comfortable treating me. What a scam.
Google
5.0/5
Jul 24, 2021
Google Ideal Image Rochester Hills
I’ve been coming here for laser hair removal over the past 6 months and have had a great experience with all techs. Results are noticeable and I’m thrilled!
Google
5.0/5
Jul 21, 2021
Google Ideal Image Rochester Hills
Best staff I have encountered in awhile. Great experience both visits! Thank you!!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Rochester Hills
The staff was friendly, courteous and very professional. The quality of service is impeccable!
Google
5.0/5
Jul 13, 2021
Google Ideal Image Rochester Hills
I had a great experience with the technicians today. They were informative and kind. I will definitely return for additional treatments.
Google
5.0/5
Jul 11, 2021
Google Ideal Image Rochester Hills
Great experience. Staff is very nice and helpful. I enjoy going to this office.
Google
5.0/5
Jul 7, 2021
Google Ideal Image Rochester Hills
Rasheida was very informative and helpful. She explained the procedure step by step, what the process was, discomfort level and what results to expect. She sold me on your product without being pushy. She was great. I would definitely recommend that my friends talk to her and I am definitely interested in ideal image’s services.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Rochester Hills
Had a zoom meeting with Amanda regarding cool sculpting and she was wonderful!
Google
5.0/5
Jun 19, 2021
Google Ideal Image Rochester Hills
Rochester location is by far better then Allen park. Merissa at the front is a pleasure and Rachel was so professional and informative. Awesome staff will drive out of my way to come here. Never again to Allen park.
Google
5.0/5
Jun 18, 2021
Google Ideal Image Rochester Hills
This was my first time receiving fillip fillers and I had a great experience. Angie helped to explain everything in detail and made me feel comfortable every step of the way.
Google
5.0/5
Jun 17, 2021
Google Ideal Image Rochester Hills
It is a nice place to go to get Botox and the prices are competitive
Google
5.0/5
Jun 16, 2021
Google Ideal Image Rochester Hills
Super friendly staff. Appointments are quick and I’m never left waiting in the lobby.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Rochester Hills
Angela is the best! I’m so happy with my treatment and so glad I found ideal image!
Google
1.0/5
Jun 3, 2021
Google Ideal Image Rochester Hills
I had the Ultherapy treatment done back in January 2021, and had high hopes that their promise of better looking skin with no surgery will come true. Five months later I am still waiting to see improvements. The service was good but ULTHERAPY DOES NOT WORK! Do not spend 2125$ for this! I feel that I need to sue them to pay me back what I paid them already.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Rochester Hills
My experience with Karie and Cassie were absolutely amazing! Both were personable, caring, informed, understanding, charismatic, and honest. Karie followed up with me after my first virtual consultation with Sara, which was far from pleasant. I am very happy Karie went through the extra effort to try and render my experience with ideal image. My second virtual consultation was with Cassie who was absolutely wonderful and a complete “180” from the experience I Gf with Sara.
Google
5.0/5
May 28, 2021
Google Ideal Image Rochester Hills
It was great! the woman who did my lip filler was awesome and really helped me figure out what I wanted. She did a perfect job and was super sweet
Google
1.0/5
May 28, 2021
Google Ideal Image Rochester Hills
Kind staff but disappointed in my lip filler results. Went in and paid for a whole syringe, almost $600. The nurse who did mine didn’t use the entire syringe even after I suggested I wanted all of it. Towards the end she even used some in my face up by my nose which I didn’t ask for nor did I want it.. (now my mouth looks like I have aged lines)... my skin is dry and flaky, I didn’t get my desired areas filled and once the swelling went down I truly felt like I had paid $600 for a $150-$200 job. Went back to get my lips massaged out and when I asked if I could use what she didn’t give me in my last treatment and add it to my next syringe, I was told no, that’s not how it works... upsetting and not going for a second syringe here.
Google
5.0/5
May 25, 2021
Google Ideal Image Rochester Hills
Amazing treatment and super friendly provider. Well informed on treatment options and through in the questioning process to make sure everything turned out perfect!
Google
5.0/5
May 5, 2021
Google Ideal Image Rochester Hills
all good
Google
5.0/5
Apr 30, 2021
Google Ideal Image Rochester Hills
wonderful,very pleasant technician
Google
3.0/5
Apr 28, 2021
Google Ideal Image Rochester Hills
Consultant mislead me about cool tone treatment... it did nothing only took my $1000 dollars How disappointed 😔 I returned to Spa and receive additional treatment for the $1000.... the staff was polite and did a great job...😊
Google
5.0/5
Apr 26, 2021
Google Ideal Image Rochester Hills
I had Natasha as my nurse and she did laser on my underarms and brazilian. I was so nervous walking into my appointment because I had such a terrible experience a few years back and Natasha was so comforting and thorough about what to expect. She was patient and asked me throughout how I was feeling and didn’t make me feel pressured or rushed. The confidence boost I had after my appointment is unmatched and I’m so excited to go back!! The pain was so tolerable and the aloe vera gel after was so soothing. 10/10 recommend Natasha for your treatments!
Google
5.0/5
Apr 23, 2021
Google Ideal Image Rochester Hills
First experience with Ideal Image, and it was a wonderful one. Angela is so kind, professional, and intuitive!! Laser hair removal on the way! Body and face rejuvenation to follow! So excited!!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Rochester Hills
Very professional and very helpful i felt comfortable.
Google
5.0/5
Apr 19, 2021
Google Ideal Image Rochester Hills
The woman that worked on me today was outstanding.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Rochester Hills
Very warming atmosphere, excellent attentive staff. I had the lip plumping done and was amazed at the results
Google
5.0/5
Apr 12, 2021
Google Ideal Image Rochester Hills
They were responsible by following all Covid guidelines and that made me feel comfortable. My laser treatment was done in a professional manner also the staff are very friendly here ☺️
Google
5.0/5
Apr 12, 2021
Google Ideal Image Rochester Hills
The staff was very friendly and helpful, and I felt comfortable throughout my appointment. Will definitely return to this location for future services.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Rochester Hills
I believe the person i was with was a new employee so there was a second person shadowing. They were both super friendly and professional and everything was great!
Google
4.0/5
Apr 5, 2021
Google Ideal Image Rochester Hills
Very professional and courteous
Google
5.0/5
Apr 2, 2021
Google Ideal Image Rochester Hills
It was awesome as always. done is a matter of mins. which is cool
Google
5.0/5
Mar 28, 2021
Google Ideal Image Rochester Hills
I always have an amazing experience when I go to the Rochester location. All the girls are amazing there.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Rochester Hills
Botox with Angela. She is the best and I trust her recommendations.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Rochester Hills
The nurse I had at today’s visit was INCREDIBLE! She was so nice and very knowledgeable. I felt comfortable asking questions and the session was quick and easy. I would definitely recommend coming here!
Google
5.0/5
Mar 17, 2021
Google Ideal Image Rochester Hills
Excellent, informative
Google
5.0/5
Mar 16, 2021
Google Ideal Image Rochester Hills
Quick and painless. Staff friendly as always.
Google
1.0/5
Mar 15, 2021
Google Ideal Image Rochester Hills
I would not recommend them at all. I was told that my hair will be 100% removed and after 2 months of my last session I’m still getting hair. I was told there’s a lifetime warranty but now it’s a co-pay. Very dishonest and a rip off.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Rochester Hills
Both people I spoke with treated me with respect and answered any questions I had. They were very knowledgeable about their products. I was given a lot of information in a very easy understandable fashion. I was given the information I was looking for as well as a vey nice pricing package. With follow-up information and contact.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Rochester Hills
My experience has been wonderful. Tech’s are very professional and make you feel welcomed.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Rochester Hills
RN Natasha has been the best as far as taking care of my laser treatment. She’s very thorough and caring. During my laser treatment, Natasha gave me stress balls to squeeze and and applied ice packs on my most sensitive areas after my laser treatment. She made me feel very comfortable! Recommend ideal image and highly recommend RN Natasha !
Google
4.0/5
Mar 4, 2021
Google Ideal Image Rochester Hills
The staff is very friendly and helpful. They are knowledgeable and ensure I am comfortable. The facility is extremely clean.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Rochester Hills
My zoom consultation was very pleasant and informative. They made everything so easy for me!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Rochester Hills
Attentive staff, very knowledgable and explained everything prior to starting the procedure. Already recommended them to my sister and she has scheduled her procedure.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Rochester Hills
Friendly & informative
Google
5.0/5
Feb 16, 2021
Google Ideal Image Rochester Hills
It was simple and easy meeting through Zoom. And the physician could tell exactly what I needed. I'm so excited to get started.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Rochester Hills
I always have the greatest experience there. They r all so helpful and accommodating
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Erin at the Rochester Hills location was absolutely fantastic, she was personable, and I did not feel like she was trying to rush me out the door. This was my second visit for a wrinkle relaxer treatment, and Erin spent extra time giving me feedback and suggestions for future visits, and was extremely knowledgeable about the process. Looking forward to my next visit already!
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
No issues, friendly staff, and covid safety precautions in place.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Great. Super fast! Everyone was friendly. Great first experience
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Everything was amazing
Google
5.0/5
Feb 2, 2021
Google Ideal Image Rochester Hills
I recently had the cool sculpting done on my abdomen. I was nervous at first but once I got there I was very well prepped by the technician. Everything was very organized. The procedure was easier than I expected. Not as cold as I expected or as painful. Overall it was a good experience and I would do it again.
Google
5.0/5
Feb 1, 2021
Google Ideal Image Rochester Hills
Very satisfied
Google
5.0/5
Jan 30, 2021
Google Ideal Image Rochester Hills
Angie is awesome. She goes above and beyond to give me the treatment that is best for me!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Rochester Hills
Love all the nurses at ideal image of Rochester, so friendly and easy to talk to during treatments! Makes the laser not seem so bad lol kidding it’s not bad. But I would highly recommend ideal image!
Google
4.0/5
Jan 22, 2021
Google Ideal Image Rochester Hills
Michelle was very personable and helpful.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Rochester Hills
Pleasant
Google
5.0/5
Jan 21, 2021
Google Ideal Image Rochester Hills
Angela was very accommodating and patient with me. We finally was able to schedule an appointment after a few zoom meetings and conference calls.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Rochester Hills
I came in for botox and I bought a membership. The staff was just lovely! I can't say enough about the great service. Thank you all so much for the wonderful experience! Looking forward to see you all at my next appointment in April!
Google
5.0/5
Jan 18, 2021
Google Ideal Image Rochester Hills
Sales representative and staff at office were great
Google
5.0/5
Jan 15, 2021
Google Ideal Image Rochester Hills
Enjoyed speaking with the advisor she was very clear and helpful
Google
1.0/5
Jan 14, 2021
Google Ideal Image Rochester Hills
I would prefer to do liposuction over cool-sculpting for drastic results with the same price. Coolsculpting is charging you ALOT for one session and it literally did NOTHING TO MY STOMACH! I would not waste money on this. Its been 3 years and no one is reaching out to me to help
Google
5.0/5
Jan 12, 2021
Google Ideal Image Rochester Hills
Loved the whole experience from beginning to end. I had laser hair removal on my face and it went well. I liked how they constantly checked in on me during the procedure. Great parking! Clean facility including the bathroom and procedure rooms. Everything was explained to me in great detail. I felt comfortable the whole time. Thank you so much Stephanie and Alicia!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Rochester Hills
Angela is amazing, she makes you feel very comfortable & goes above and beyond.. 10/10 would recommend to anyone!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Rochester Hills
Excellent
Google
1.0/5
Jan 7, 2021
Google Ideal Image Rochester Hills
Paying way to much money to get rid of hair remover and i really can not afford it so rich for my blood. My name is Ronda.
Google
5.0/5
Dec 22, 2020
Google Ideal Image Rochester Hills
Beyond amazing service! Very professional and kind and definitely look out for their clients! Always offering great deals and always putting their clients first no matter what! Highly recommend this location over others, and I’ve been to treatments in multiple states, so that’s saying a lot! Quick, thorough, great results and great people!!
Google
5.0/5
Dec 21, 2020
Google Ideal Image Rochester Hills
Very clean, quick and professional!
Google
5.0/5
Dec 18, 2020
Google Ideal Image Rochester Hills
I have been going to this Ideal Image for several years and have always had amazing experiences. All of 2020 has actually been the best because I now have my best nurse yet, Angela. She is the most caring nurse I've had throughout all of my treatments at this location. She is professional, friendly and efficient. I am able to discuss anything with her and feel very comfortable getting my laser hair removal done by her. I highly recommend the staff at this location! The laser hair removal definitely works; my underarms and bikini area are almost entirely hairless now. In addition to this, there is never any difficulty in scheduling and the location has many COVID protocols in place that would make any customer comfortable. Thank you!
Google
5.0/5
Dec 12, 2020
Google Ideal Image Rochester Hills
I am getting a Brazilian laser hair removal done and I love Angie that has been doing it! She’s so friendly, makes me feel comfortable and informational! The rest of the staff is very friendly too!
Google
5.0/5
Dec 11, 2020
Google Ideal Image Rochester Hills
Racheal did an excellent job!!!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Rochester Hills
Extremely friendly, knowledgeable and professional. All the staff made me feel 100% comfortable at every visit! Highly recommend this location!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Rochester Hills
Friendly and profesional staff! Office is very neat and clean, and the procedure was very fast.