Detroit (Rochester Hills)

96 Adams Road
Rochester Hills, Michigan 48309
248-218-1525

CURRENT PROMOTIONS

Sun 12:00pm - 6:00pm
Mon 9:00am - 7:00pm
Tue 9:00am - 7:00pm
Wed 9:00am - 7:00pm
Thu 9:00am - 7:00pm
Fri 9:00am - 7:00pm
Sat 9:00am - 7:00pm
  • At Ideal Image in Rochester Hills, we pride ourselves on providing the highest trained RN’s who are trained in Laser Hair Removal, BBL, Ultherapy, Cool Sculpting, and Injectables. We even have a nurse who was awarded most love injector by her clients!
  • Our client experience is very important to us and being transparent in all aspects to offer the best and most realistic results is what we strive for. We are passionate about what we do and know how to offer realistic services for realistic expectations.
  • Come visit us to learn how we can help you look and feel your best!

Our Rochester Hills, MI medical spa & laser hair removal center is located in the same plaza as Chipotle, and the XFINITY store.

4.4/5
4.4 /5
213 Reviews

Google
5.0/5
Apr 5, 2021
Google Ideal Image Rochester Hills
Everyone was super nice and helpful!
Google
4.0/5
Apr 5, 2021
Google Ideal Image Rochester Hills
Very professional and courteous
Google
5.0/5
Apr 2, 2021
Google Ideal Image Rochester Hills
It was awesome as always. done is a matter of mins. which is cool
Google
5.0/5
Mar 28, 2021
Google Ideal Image Rochester Hills
I always have an amazing experience when I go to the Rochester location. All the girls are amazing there.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Rochester Hills
Botox with Angela. She is the best and I trust her recommendations.
Facebook
5.0/5
Mar 25, 2021
Facebook Ideal Image Rochester Hills
Not sure about results but I’m hoping for the best 🙌🏽
Google
5.0/5
Mar 24, 2021
Google Ideal Image Rochester Hills
The nurse I had at today’s visit was INCREDIBLE! She was so nice and very knowledgeable. I felt comfortable asking questions and the session was quick and easy. I would definitely recommend coming here!
Google
5.0/5
Mar 17, 2021
Google Ideal Image Rochester Hills
Excellent, informative
Google
5.0/5
Mar 16, 2021
Google Ideal Image Rochester Hills
Quick and painless. Staff friendly as always.
Google
1.0/5
Mar 15, 2021
Google Ideal Image Rochester Hills
I would not recommend them at all. I was told that my hair will be 100% removed and after 2 months of my last session I’m still getting hair. I was told there’s a lifetime warranty but now it’s a co-pay. Very dishonest and a rip off.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Rochester Hills
Both people I spoke with treated me with respect and answered any questions I had. They were very knowledgeable about their products. I was given a lot of information in a very easy understandable fashion. I was given the information I was looking for as well as a vey nice pricing package. With follow-up information and contact.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Rochester Hills
My experience has been wonderful. Tech’s are very professional and make you feel welcomed.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Rochester Hills
RN Natasha has been the best as far as taking care of my laser treatment. She’s very thorough and caring. During my laser treatment, Natasha gave me stress balls to squeeze and and applied ice packs on my most sensitive areas after my laser treatment. She made me feel very comfortable! Recommend ideal image and highly recommend RN Natasha !
Google
4.0/5
Mar 4, 2021
Google Ideal Image Rochester Hills
The staff is very friendly and helpful. They are knowledgeable and ensure I am comfortable. The facility is extremely clean.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Rochester Hills
My zoom consultation was very pleasant and informative. They made everything so easy for me!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Rochester Hills
Attentive staff, very knowledgable and explained everything prior to starting the procedure. Already recommended them to my sister and she has scheduled her procedure.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Rochester Hills
Friendly & informative
Google
5.0/5
Feb 16, 2021
Google Ideal Image Rochester Hills
It was simple and easy meeting through Zoom. And the physician could tell exactly what I needed. I'm so excited to get started.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Rochester Hills
I always have the greatest experience there. They r all so helpful and accommodating
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Erin at the Rochester Hills location was absolutely fantastic, she was personable, and I did not feel like she was trying to rush me out the door. This was my second visit for a wrinkle relaxer treatment, and Erin spent extra time giving me feedback and suggestions for future visits, and was extremely knowledgeable about the process. Looking forward to my next visit already!
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
No issues, friendly staff, and covid safety precautions in place.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Great. Super fast! Everyone was friendly. Great first experience
Google
5.0/5
Feb 4, 2021
Google Ideal Image Rochester Hills
Everything was amazing
Google
5.0/5
Feb 2, 2021
Google Ideal Image Rochester Hills
I recently had the cool sculpting done on my abdomen. I was nervous at first but once I got there I was very well prepped by the technician. Everything was very organized. The procedure was easier than I expected. Not as cold as I expected or as painful. Overall it was a good experience and I would do it again.
Google
5.0/5
Feb 1, 2021
Google Ideal Image Rochester Hills
Very satisfied
Google
5.0/5
Jan 30, 2021
Google Ideal Image Rochester Hills
Angie is awesome. She goes above and beyond to give me the treatment that is best for me!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Rochester Hills
Love all the nurses at ideal image of Rochester, so friendly and easy to talk to during treatments! Makes the laser not seem so bad lol kidding it’s not bad. But I would highly recommend ideal image!
Google
4.0/5
Jan 22, 2021
Google Ideal Image Rochester Hills
Michelle was very personable and helpful.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Rochester Hills
Pleasant
Google
5.0/5
Jan 21, 2021
Google Ideal Image Rochester Hills
Angela was very accommodating and patient with me. We finally was able to schedule an appointment after a few zoom meetings and conference calls.
Google
1.0/5
Jan 20, 2021
Google Ideal Image Rochester Hills
Consultant mislead me about cool tone treatment... it did nothing only took my $1000 dollars How disappointed 😔
Google
5.0/5
Jan 20, 2021
Google Ideal Image Rochester Hills
I came in for botox and I bought a membership. The staff was just lovely! I can't say enough about the great service. Thank you all so much for the wonderful experience! Looking forward to see you all at my next appointment in April!
Google
5.0/5
Jan 18, 2021
Google Ideal Image Rochester Hills
Sales representative and staff at office were great
Google
5.0/5
Jan 15, 2021
Google Ideal Image Rochester Hills
Enjoyed speaking with the advisor she was very clear and helpful
Google
1.0/5
Jan 14, 2021
Google Ideal Image Rochester Hills
I would prefer to do liposuction over cool-sculpting for drastic results with the same price. Coolsculpting is charging you ALOT for one session and it literally did NOTHING TO MY STOMACH! I would not waste money on this. Its been 3 years and no one is reaching out to me to help
Google
5.0/5
Jan 12, 2021
Google Ideal Image Rochester Hills
Loved the whole experience from beginning to end. I had laser hair removal on my face and it went well. I liked how they constantly checked in on me during the procedure. Great parking! Clean facility including the bathroom and procedure rooms. Everything was explained to me in great detail. I felt comfortable the whole time. Thank you so much Stephanie and Alicia!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Rochester Hills
Angela is amazing, she makes you feel very comfortable & goes above and beyond.. 10/10 would recommend to anyone!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Rochester Hills
Excellent
Google
1.0/5
Jan 7, 2021
Google Ideal Image Rochester Hills
Paying way to much money to get rid of hair remover and i really can not afford it so rich for my blood. My name is Ronda.
Google
5.0/5
Dec 22, 2020
Google Ideal Image Rochester Hills
Beyond amazing service! Very professional and kind and definitely look out for their clients! Always offering great deals and always putting their clients first no matter what! Highly recommend this location over others, and I’ve been to treatments in multiple states, so that’s saying a lot! Quick, thorough, great results and great people!!
Google
5.0/5
Dec 21, 2020
Google Ideal Image Rochester Hills
Very clean, quick and professional!
Google
5.0/5
Dec 18, 2020
Google Ideal Image Rochester Hills
I have been going to this Ideal Image for several years and have always had amazing experiences. All of 2020 has actually been the best because I now have my best nurse yet, Angela. She is the most caring nurse I've had throughout all of my treatments at this location. She is professional, friendly and efficient. I am able to discuss anything with her and feel very comfortable getting my laser hair removal done by her. I highly recommend the staff at this location! The laser hair removal definitely works; my underarms and bikini area are almost entirely hairless now. In addition to this, there is never any difficulty in scheduling and the location has many COVID protocols in place that would make any customer comfortable. Thank you!
Google
5.0/5
Dec 12, 2020
Google Ideal Image Rochester Hills
I am getting a Brazilian laser hair removal done and I love Angie that has been doing it! She’s so friendly, makes me feel comfortable and informational! The rest of the staff is very friendly too!
Google
5.0/5
Dec 11, 2020
Google Ideal Image Rochester Hills
Racheal did an excellent job!!!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Rochester Hills
Extremely friendly, knowledgeable and professional. All the staff made me feel 100% comfortable at every visit! Highly recommend this location!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Rochester Hills
Friendly and profesional staff! Office is very neat and clean, and the procedure was very fast.
Google
5.0/5
Dec 10, 2020
Google Ideal Image Rochester Hills
I have done several types of treatments and it has all been a positive experience at Ideal Image. Maintenance of treatments is important too. I would very highly recommend this group of professionals as they want you to get the best results!!
Google
5.0/5
Dec 8, 2020
Google Ideal Image Rochester Hills
The individual doing my treatments is wonderful! Friendly and knowledgeable, always makes me feel like she genuinely cares.
Google
5.0/5
Dec 3, 2020
Google Ideal Image Rochester Hills
The staff was amazing! I would recommend them
Google
5.0/5
Dec 1, 2020
Google Ideal Image Rochester Hills
Angie is super friendly and does a great job educating on the different treatments. She's always keeping an eye out for my interests and informing me of great deals when they're offered 🙂
Google
3.0/5
Dec 1, 2020
Google Ideal Image Rochester Hills
I had a laser hair removal for my under arms and bikini line. This was my last under arm appointment and second to last bikini line treatment. I still have 70% of the hair under my arms and 50% at my bikini lines. They told me to start using my copays for additional appointments. My hair isn't even gone! I am disappointed that I did not get my money's worth out of these treatments. I still have so much hair in the areas that I got treatments. Very disappointed.
Google
5.0/5
Nov 30, 2020
Google Ideal Image Rochester Hills
Amazing staff!!
Google
5.0/5
Nov 30, 2020
Google Ideal Image Rochester Hills
The service was fast and on time! Angela always treats me the best, and the rest of the staff was friendly as well! There was no waiting, and the office was neat and clean. I have been going to Ideal Image for close to 5 years, and only need maintenance 1-2 times a year. Highly recommend!!
Google
5.0/5
Nov 29, 2020
Google Ideal Image Rochester Hills
Great experience all around. The nurse was very knowledgeable during my session and the ladies up front were very friendly. Recomend 10/10.
Google
5.0/5
Nov 25, 2020
Google Ideal Image Rochester Hills
The visit was awesome , great staff , very helpful . Rachel is a sweetheart , explained the procedure , kept me distracted with great convo .I will be back again
Google
5.0/5
Nov 12, 2020
Google Ideal Image Rochester Hills
Very informative
Facebook
5.0/5
Nov 9, 2020
Facebook Ideal Image Rochester Hills
I would recommend Ideal Image Rochester Hills location all day! I’ve had the pleasure of meeting with Angela, Angie, and Madison their nurses the few times I have been there and they are WONDERFUL! They are kind, caring, and make you feel right at home. Not to mention SO accommodating! The results I got with their lip fillers were AMAZING and I couldn’t be happier! I will always come back to this location!
Google
5.0/5
Nov 6, 2020
Google Ideal Image Rochester Hills
The best! I was super nervous coming in for my first laser hair removal session but the nurse I had me me feel so welcome and comfortable. She explained everything in great detail and answered all my silly questions without making me feel silly. I would absolutely recommend the Rochester Hills location to everyone and I am now much more confident and very excited for my future sessions!
Google
3.0/5
Oct 30, 2020
Google Ideal Image Rochester Hills
The rates are extremely high
Facebook
5.0/5
Oct 29, 2020
Facebook Ideal Image Rochester Hills
They are very caring, listen to every need that you have!! The staff are just amazingly kind, and courteous. Anyone that is looking for a change, confidence booster... do it!!
Google
5.0/5
Oct 27, 2020
Google Ideal Image Rochester Hills
Was pretty easy & accommodating. It’s my first time getting laser hair removal and I didn’t even know what questions to ask or what I might want to know, they walked me through everything before & during which really helped me understand and be comfortable during the experience, and post treatment.
Google
5.0/5
Oct 23, 2020
Google Ideal Image Rochester Hills
Laser hair removal is definitely worth every penny with Ideal Image. The lifetime warranty and ultra-clean & professional atmosphere aside. All the employees, from front desk girls to anesthesia-nurses who do the procedures, are the best! Leanne, Rachel & Angela (particularly) at the Rochester Hills, MI location are the DREAM TEAM. They are so flexible (even during these crazy times) with rescheduling and SO UNDERSTANDING at the time you're getting the laser treatments done. I personally am a super hairy panzy, so I naturally complain in agony the whole time. The nurses though were SO cool with it and talking me through from start to finish. I couldn't have asked for more compassionate service than that! Worth every penny & every pinch.
Google
5.0/5
Oct 15, 2020
Google Ideal Image Rochester Hills
Great as always
Google
5.0/5
Oct 15, 2020
Google Ideal Image Rochester Hills
Each of the nurses on staff as well as the rest of the staff have earned my trust!! They are thorough and knowledgeable.
Google
1.0/5
Oct 14, 2020
Google Ideal Image Rochester Hills
I went in for laser hair removal. One what was suppose to be my first session I found out I am not a candidate due to my hair being too light and too much of a reddish tint. I was told they would contact the loan company within 24 hours to let them know so we could start the refund process. 41 days later the loan company is still saying that they have no heard from ideal image.
Google
5.0/5
Oct 14, 2020
Google Ideal Image Rochester Hills
Lindsay at the front desk was very welcoming and professional. Angela, RN did a fantastic job with my treatment and made me feel very comfortable. I love this place!
Google
1.0/5
Oct 14, 2020
Google Ideal Image Rochester Hills
I was offered Botox with price $8.99 per unit. But When I called , it appeared more expensive. You do not tell upfront how much will it be. Very disappointed!
Google
5.0/5
Oct 9, 2020
Google Ideal Image Rochester Hills
It was amazing ! Very friendly and trustful staff
Google
5.0/5
Oct 1, 2020
Google Ideal Image Rochester Hills
Thank you Rachel Setterington I think she was the best nurse ever she made me feel very comfortable she was talking joking very professional and Best customer service I will not go to anyone else except her Thank you again
Google
5.0/5
Oct 1, 2020
Google Ideal Image Rochester Hills
Fast, friendly & knowledgeable service
Google
5.0/5
Sep 24, 2020
Google Ideal Image Rochester Hills
The staff and nurses's are professional and friendly. Also, the facility is super clean. Overall great experience with services done.
Google
5.0/5
Sep 23, 2020
Google Ideal Image Rochester Hills
Front desk was friendly, establishment was clean.
Google
5.0/5
Sep 23, 2020
Google Ideal Image Rochester Hills
Come here all the time! The front desk is always welcoming and so nice and they do a great job. The services don't take forever and the nurses always really know their stuff. I'll never go anywhere else!! 🙂
Google
5.0/5
Sep 22, 2020
Google Ideal Image Rochester Hills
I cannot say enough WONDERFUL things about this place! They made me feel so comfortable right from my virtual consultation to the moment I stepped in the door! I had lip fillers for the very first time today, and let me just tell you, I am SO happy with the results. Highly recommend Angie their nurse! She actually listened to what I wanted when it came to my fillers and she made them look so natural! Not to mention, I passed out in the chair in the middle of them (I was pretty nervous before we started so I think that had a lot to do with it along with not eating for a few hours before the appointment). She was SO sweet when it came to making sure I was okay before we continued and helped me relax. She's even already called me later today to check in to see how I was feeling. I can already tell I am going to LOVE how my lips look when they are fully healed. I can't wait to come back for a top up with her! Thank you SO much!!! *** UPDATE *** (5 days later) I also need to give a huge shout out to their other injecting nurse Madison. She assisted Angie with the rest of my fillers after I passed out that day. I had a few lumps of product that needed to be massaged out a few days later and was worried about the appearance of the swelling and how they were settling. They had me come back and Madison was the one who saw me and assessed them for the lumps and she was able to answer all my questions and listened to me about my concerns with their appearance after they settle. We ended up making my two week follow up to to add some more volume and I'm so excited! It is now the day after she massaged the lumps out and they are already looking like they are going to settle very nicely. I can't wait for my top up in two weeks!
Google
1.0/5
Sep 16, 2020
Google Ideal Image Rochester Hills
BEWARE! I went in to receive fillers and was prompted to pay the $900.00 prior to being taken back. I paid, then was called to go back but they said that they realized that i could not get them due to an avacodo allergy? I then requested a reversal of the charge and the lady stated that she could not do it there even though the card machine is on site and would have to send an email. I also tried calling customer service to get my refund but the guy transferred me to no one after waiting on hold for 30 minutes. I have since attempted to contact someone both from Rochester Hills and the 1800 number with no help from either parties. I was finally able to get a hold on someone who said that I would receive my $900. Back within 5 days and was going to email a confirmation but I never received and have not received my money back. It has been 7 days now and I will have to contact my lawyer now. I ended up going elsewhere to get fillers without any issues. It was not my first time getting them. I believe this place is seriously a scam! They take your money and do not provide the service and then claim that they cannot reverse the charges. I have also contacted the local news stations to look into fraudulent changing
Google
5.0/5
Sep 14, 2020
Google Ideal Image Rochester Hills
The person working with me was very knowledgeable not only about my service, but about my specific history and reactions to the service. She was very personable and remembered things from our previous conversations. This made it easier to be more comfortable. She was also very good about making sure I was comfortable during my visit. She also made sure I felt informed about where I stand. If I had a friend looking for a similar service, I would be very comfortable recommending them to ideal image in Rochester hills.
Google
5.0/5
Sep 4, 2020
Google Ideal Image Rochester Hills
Always amazing and friendly service.
Google
1.0/5
Sep 1, 2020
Google Ideal Image Rochester Hills
(My first post) Excellent customer service. Procedures work and the staff provides excellent support. Sara is the best! A little pricey but have been to clinics that charge less and get results that are not as good as Ideal Image. You get what you pay for. UPDATE: not long (maybe a week or two) after finishing up my treatments, I had some issues come up and had veins that they removed return. I contacted them and they offered no solution. Totally acted like they had no idea what I was talking about.. Horrible follow up and found out the treatments did not work well at all. I do have to say, however, they would make excellent used car salesmen. Go elsewhere.
Google
5.0/5
Aug 28, 2020
Google Ideal Image Rochester Hills
Good information and Linda Eliott answered all the questions I had. Making an appointment was pretty easy too. Thanks.
Google
1.0/5
Aug 19, 2020
Google Ideal Image Rochester Hills
I gave Ideal Image 1 star, but I wish I could give it 0. This is a typical pyramid scheme company. You are WAY over charged for their services...EVEN with the 70% off or 25% off deals. When asking for a refund (within 24 hours of your purchase), they will tell you someone will get in touch with you. However, NO ONE will. I am astonished by this company's poor customer service. I would never recommend Ideal Image services to anyone.
Google
5.0/5
Aug 18, 2020
Google Ideal Image Rochester Hills
It was good I would tell people to get it done
Google
5.0/5
Aug 16, 2020
Google Ideal Image Rochester Hills
Very professional and informative every time I go. Handling customers and services excellent during this pandemic! Highly recommend this location. Rochester Hills
Google
5.0/5
Aug 11, 2020
Google Ideal Image Rochester Hills
Google
1.0/5
Aug 5, 2020
Google Ideal Image Rochester Hills
Save yourself the headache from going here. I have contacted customer service regarding facials I purchased way before covid that I can no longer use at the Rochester location and would like a refund for a service I already paid for ahead of time that they are no longer offering and have not had this happen. Was told they aren’t offering the facials no more and that their facial machine is not available and to contact customer service for refund.Not a peep from anyone in customer service but plenty of endless emails on Botox Offers. No thanks, please take into consideration your business practices.
Google
5.0/5
Aug 1, 2020
Google Ideal Image Rochester Hills
Very friendly staff and knowledgeable.
Google
5.0/5
Jul 29, 2020
Google Ideal Image Rochester Hills
Today’s experience was fantastic. Totally changed my opinion
Google
1.0/5
Jul 28, 2020
Google Ideal Image Rochester Hills
Wait time for appointments are too long (20 min) and follow-up request to receive info on my Brilliant Distinction points were never made. I even followed up with the Rochester Hills office 3 times and no one ever called me back. They have extremely poor customer service so I will not go back to this establishment again.
Google
5.0/5
Jul 23, 2020
Google Ideal Image Rochester Hills
I started laser hair removal services over the phone today and was attended by Kai Mills. She was wonderful. Kai answered all of my questions and provided exceptional customer service. I am excited to get my treatments started! Thank you!
Google
5.0/5
Jul 15, 2020
Google Ideal Image Rochester Hills
Great customer service, friendly, informative. I had a wonderful experience. The nurse made me comfortable at all times.
Google
5.0/5
Jul 8, 2020
Google Ideal Image Rochester Hills
I was hesitant to try laser hair removal again as I was burned on my face by the last company I used. This time was totally opposite. The tech explained the process to me and talked me through each area advising what I may experience and to let her know when I needed a break. She was very considerate and patient with me. I can't wait for my next session!
Google
5.0/5
Jul 8, 2020
Google Ideal Image Rochester Hills
I am new to Ideal Image after having gone to several other providers in the area. A promotion got me in there and there I will stay for botox. From entering to leaving, friendly smiles, professional service and knowledge learned from the two staff people who have worked with me (Rachel and Angela). Also, the manager at this facility is doing a great job to keep clients satisfied and welcomed. Looking forward to going there again. Tom R.
Google
5.0/5
Jun 26, 2020
Google Ideal Image Rochester Hills
Great
Google
5.0/5
Jun 24, 2020
Google Ideal Image Rochester Hills
Great experience. Staff is very nice and helpful. I enjoy going to this office.
Google
3.0/5
Jun 10, 2020
Google Ideal Image Rochester Hills
Update: It has been almost one year since my 9th (and last) appointment. I am not 100% satisfied! It is sad that after nearly $3000 and 2 years of treatments I still have to shave (even if it’s twice a week) and I get razor burns. To be fair, it is not nearly the amount I began with... On my last 3 appointments I brought it to the nurses’ attention that I was not happy with how much hair (black and thick) was still growing back in certain areas (I was told not to worry and that I will leave a happy customer). My very last (9th) appointment the nurse mentioned that if the hair grows back, I can pay for additional (discounted) treatments. I am not sure I will be going back to them to “finish” this thing. I am currently looking for other hair removal places. P.S. Most staff has been exceptional. Original review: I’ve done 3 out of 9 sessions so far, results are fantastic. I would highly recommend so far. It’s pricy, but worth every dollar. All the staff is always the nicest, especially my nurse Angela. She is very gentle and calming. Makes me feel very comfortable. She does a very thorough job as well. I request Angela every time. I tired another nurse and was not as pleased with her personality and approach.
Google
4.0/5
Jun 9, 2020
Google Ideal Image Rochester Hills
My experience was very informative.
Google
5.0/5
May 12, 2020
Google Ideal Image Rochester Hills
Josephine was great setting up my consultation. Very professional and thorough! She worked to give me the best pricing and make me feel comfortable with my decision. 🙂
Google
5.0/5
Apr 30, 2020
Google Ideal Image Rochester Hills
Super convenient and felt like I was in the office through zoom!
Facebook
1.0/5
Apr 26, 2020
Facebook Ideal Image Rochester Hills
NOTHING BUT A RIPE OFF! I’ve been trying to get in touch with someone. They keep charging me every month. For something I said I don’t want. Not to mention they changed the price. Time to consult someone! And notify my bank!
Google
1.0/5
Mar 12, 2020
Google Ideal Image Rochester Hills
Front desk was super rude and unprofessional even with my first visit I feel unwelcome. I don’t know if I want to continue treatments here. Haven’t even seen the laser and I want to leave. I want to take back saying it was a good place to come to for my friends and family. Go elsewhere.
Facebook
1.0/5
Mar 11, 2020
Facebook Ideal Image Rochester Hills
I will NEVER recommend ideal image to anyone. I saw a promotion for $200 off facial fillers. Contacted them via email and I asked for the price on a syringe to get lip fillers. Was told it varies from $450-$600 for a syringe. I VERIFIED with the woman that it will be $200 off of that price, she told me YES in ADDITION to $25 off if I came in today. Great! So $225 off! Sign me up! Nope. Drove an hour to the office, waited 45 MINUTES in the lobby before even being taken back. Once taken back for my consultation I was told that they didn’t have time to do them today, then I was told that it’s only $200 off if I buy TWO syringes! I told her that I have contacted 2 other places, one would do it for $400 and the other would do it for $500 and then she starts questioning if I was talking about “reputable places”. Wasted hours out of my day, inconvenienced babysitters that I had to pay, all for them to give me 5 minutes of their time and basically spit in my face. DISGUSTED. Thanks for wasting my time ideal image of rochester 👌🏼