Detroit (Rochester Hills)

96 Adams Road
Rochester Hills, Michigan 48309
248-218-1525

Current Promotions

Monday 09:00am - 07:00pm
Tuesday 09:00am - 07:00pm
Wednesday 09:00am - 07:00pm
Thursday 09:00am - 07:00pm
Friday 09:00am - 07:00pm
Saturday 09:00am - 07:00pm
Sunday 09:00am - 07:00pm
  • At Ideal Image in Rochester Hills, we pride ourselves on providing the highest trained RN’s who are trained in Laser Hair Removal, BBL, Ultherapy, Cool Sculpting, and Injectables. We even have a nurse who was awarded most love injector by her clients!
  • Our client experience is very important to us and being transparent in all aspects to offer the best and most realistic results is what we strive for. We are passionate about what we do and know how to offer realistic services for realistic expectations.
  • Come visit us to learn how we can help you look and feel your best!

Our Rochester Hills, MI medical spa & laser hair removal center is located in the same plaza as Chipotle, and the XFINITY store.

4.4/5
4.4 /5
366 Reviews

Google
1.0/5
Sep 21, 2022
Google Ideal Image Rochester Hills
I'm afraid I may be out of $4,500. My experience (after initial consultation) has been nothing but negative. Bottom line, after researching the BBB (which I should have done prior) the parent company is not even rated and unsurprisingly, there were countless victims like myself. I saw my story repeated along with a standard reply of someone will get back work you in 3-5 days. Bottom line, in my opinion, this company is manipulative and unethical. Buyer beware. Addendum: Today (9/21/2022) marks 8 months of payments and I'm unable to get resolution to the myriad of issues. I spoke with a manager, Mary on 9/5 and she promised to resolve. She seen by me paperwork, but before I could complete it, they wanted my credit card info. Why? My payments are auto deducted. I have been unable to speak to her or anyone. Today, as I tried again, a so called professional - Chris/Krys? hung up on me when I insisted speaking to management. I made a mistake.
Google
5.0/5
Sep 19, 2022
Google Ideal Image Rochester Hills
I had an amazing experience! JoAnn really helped me a lot and made me feel so special and connected. She was an amazing help.
Google
5.0/5
Sep 17, 2022
Google Ideal Image Rochester Hills
Mary Claire did my procedure today. I had fillers around my mouth and marionette lines. She did an amazing job, was so kind and professional. Kassie was very helpful as well, lending her advise. I would definitely schedule another appointment with Mary Claire, she makes you feel very comfortable and she shows her passion in taking care of her client. Thank you very much, I am truly so happy with my results.
Google
5.0/5
Sep 16, 2022
Google Ideal Image Rochester Hills
Each of the nurses on staff as well as the rest of the staff have earned my trust!! They are thorough and knowledgeable. After over a year... ALERT: "Permanent" hair removal is not a thing. The hair is profoundly thinner. But ask about the cost of return visits past the promotional period. These are high for me and my budget (though the girls in the office were very good about explaining at my follow-up visit). I still don't regret having the procedure on facial and underarm hair. But, perhaps had slightly unrealistic (and unchecked by the sales staff) expectations of the long-term results.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Rochester Hills
Great service and in a timely manner
Google
5.0/5
Sep 14, 2022
Google Ideal Image Rochester Hills
Cassidy has been helping me get appointments for over a year now and I couldnt ask for a better reception that here. Ive been super happy with my results too.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Rochester Hills
Lovvveeeee the girls here!! Erin and Karen did my last few treatments and they made me feel so comfortable for the entire experience.
Google
5.0/5
Sep 13, 2022
Google Ideal Image Rochester Hills
Love the staff!!
Google
5.0/5
Sep 13, 2022
Google Ideal Image Rochester Hills
Great experience! This team is wonderful!
Google
1.0/5
Sep 9, 2022
Google Ideal Image Rochester Hills
The worst company ever! Do not go through Ideal Image. Staff at location was great but the actual company is the worst. The person I spoke with for my consultation sold me on items that were not even available. When I went in for my first treatment in early summer 2022, they told me what I was asking for was never done before and didn't recommend it. I requested a reimbursement same day. It is now Fal 2022 and no reimbursement. I signed papers for the reimbursement in July and to date nothing. I have called the 800 line 5-6 times, never getting to speak with my actual case worker. This company is terrible. Do not recommend. Don't give them your money.
Google
5.0/5
Sep 8, 2022
Google Ideal Image Rochester Hills
Alicia Cooper & crew are all amazing! Highly recommend... Beautiful building, very professional & great results
Google
5.0/5
Sep 8, 2022
Google Ideal Image Rochester Hills
Love my results! My nurse was amazing!
Google
5.0/5
Sep 8, 2022
Google Ideal Image Rochester Hills
Loved how my lips look!!!! Mary Claire did an amazing job!!!
Google
5.0/5
Sep 6, 2022
Google Ideal Image Rochester Hills
It’s was great, very understanding
Google
5.0/5
Aug 31, 2022
Google Ideal Image Rochester Hills
Very good and fast . Thank you
Google
5.0/5
Aug 30, 2022
Google Ideal Image Rochester Hills
Very professional and welcoming. The staff is friendly and made me feel very comfortable. Would HIGHLY recommend Ideal Image for any treatment!
Google
5.0/5
Aug 30, 2022
Google Ideal Image Rochester Hills
I’ve been coming here for a few years now and I have had nothing but the best of experiences. Staff is amazing and super friendly, Every single procedure has been quick and comfortable. I would definitely recommend.
Google
5.0/5
Aug 24, 2022
Google Ideal Image Rochester Hills
The staff is so welcoming and professional, every time I come in I just know I'm in good hands. The conversation is playful, the treatment is quick and extremely efficient, and I am truly grateful for my results. 10/10
Google
5.0/5
Aug 17, 2022
Google Ideal Image Rochester Hills
Professional people who help me achieve my outward best.
Google
5.0/5
Aug 8, 2022
Google Ideal Image Rochester Hills
Great
Google
5.0/5
Jul 31, 2022
Google Ideal Image Rochester Hills
Great experience!
Google
5.0/5
Jul 31, 2022
Google Ideal Image Rochester Hills
I had such a great experience! 😊
Google
5.0/5
Jul 31, 2022
Google Ideal Image Rochester Hills
Great experience!
Google
5.0/5
Jul 29, 2022
Google Ideal Image Rochester Hills
I loved the consultation over Zoom with Kelly Martinez she was so nice and helpful. Gave me all the information I needed.
Google
4.0/5
Jul 26, 2022
Google Ideal Image Rochester Hills
My tech this time was absolutely thorough, helpful, informative and kind. I felt I connected to her. She wanted to help me on this journey. I’m sorry I don’t know her name, but I hope you can look her up. She was fabulous.
Google
5.0/5
Jul 25, 2022
Google Ideal Image Rochester Hills
Quick easy and informative
Google
5.0/5
Jul 21, 2022
Google Ideal Image Rochester Hills
The staff is very kind and welcoming. Every time I walk in I’m greeted immediately! Not to mention the office is super clean and organized.
Google
5.0/5
Jul 20, 2022
Google Ideal Image Rochester Hills
Best experience ever! Karan was great! Highly recommend
Google
5.0/5
Jul 6, 2022
Google Ideal Image Rochester Hills
I had my first CoolSculpting treatment today. Lindsey was awesome and made the experience very comfortable! I cannot wait to see my results in the coming weeks!
Google
5.0/5
Jun 30, 2022
Google Ideal Image Rochester Hills
I have been extremely impressed with the professionalism of the staff and the quality of service.
Google
5.0/5
Jun 28, 2022
Google Ideal Image Rochester Hills
Fantastic experience with Alicia and Mary Claire. They were both extremely professional, answered all of my question and provided detailed information. Also a beautiful and clean office.
Google
5.0/5
Jun 24, 2022
Google Ideal Image Rochester Hills
Great experience, the RN who performed my service was kind, friendly, knowledgeable, and clearly experienced. I had three areas lasered and I was in and out in 26 minutes without feeling rushed at all. The clinic was clean and professional feeling. I was nervous because I had spent more than others I know who went to smaller clinics, but had sub par experiences. I have no regrets for having chosen this provider!
Google
5.0/5
Jun 22, 2022
Google Ideal Image Rochester Hills
The staff is always friendly and professional.
Google
5.0/5
Jun 15, 2022
Google Ideal Image Rochester Hills
Miyae Knight was so friendly and made what could have been an uncomfortable subject to talk about fun! it was like chatting with a friend! I felt respected and listened to, as well as sympathized with. At first I was thrown off with the virtuality of the process, especially because of the amount of money it costs and the world we live in now where anybody can scam you. Miyae was very communicative with everything and made me feel safe. I was able to schedule my first session the next day. Overall I am very excited for this journey and couldn't have asked for a better person to have my consolation with!
Google
5.0/5
Jun 14, 2022
Google Ideal Image Rochester Hills
The lady helped me put so much and even had similar stuff about each other about this experience
Google
5.0/5
Jun 13, 2022
Google Ideal Image Rochester Hills
Friendly and thorough staff, clean and comfortable environment, and great results!
Google
5.0/5
May 27, 2022
Google Ideal Image Rochester Hills
I got my first laser hair removal treatment today, I was a bit anxious & have been insecure about the hair i was finally starting to get removed. Deb was amazing, everyone at the office was so kind & deb was thorough with the procedure & was always checking on me to see how I was doing! Can’t wait to see them again 🙂
Google
1.0/5
May 26, 2022
Google Ideal Image Rochester Hills
Terrible staff and front desk girl. They have attitude for no reason and make u feel unwelcome! Very bad for business and will cause you to lose customers
Google
5.0/5
May 24, 2022
Google Ideal Image Rochester Hills
Very nice and clean office! I was taken back right at the time of my appointment. Deb - my nurse was awesome! She helped me feel very comfortable with the entire process. I was in and out quicker than I imagined.
Google
1.0/5
May 19, 2022
Google Ideal Image Rochester Hills
Very expensive and cool sculpting DOES NOT WORK! This was a total waste of time and money 😚.
Google
5.0/5
May 19, 2022
Google Ideal Image Rochester Hills
Another great treatment here the other day! The front desk was welcoming again and asked how my treatment was going which was very nice!
Google
5.0/5
May 18, 2022
Google Ideal Image Rochester Hills
All the staff is always so great and nice! Megan is amazing! She always makes my laser hair removal experiences easy going.
Google
5.0/5
May 4, 2022
Google Ideal Image Rochester Hills
I had my lips and nasolabials done here by Sabrina! She was great and made me feel some comfortable for my first time getting filler! Will definitely recommend!
Google
5.0/5
Apr 28, 2022
Google Ideal Image Rochester Hills
Deb was wonderful and very thorough with my service! I’ve had awesome results so far and love coming in! Everyone is so friendly!
Google
5.0/5
Apr 28, 2022
Google Ideal Image Rochester Hills
Meagan was very patient with me and made the procedure tolerable. Don’t get me wrong it is painful, just like any other cosmetic procedure, but she made me feel comfortable and reassured me and even chatted and told me stories to distract me. The clinic is clean as well which is really great. I am definitely happy with Meagan and the staff! Will recommend!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Rochester Hills
Never had a bad experience. I’m in and out within 10 minutes every time. Scheduling is easy and convenient. The people are all friendly.
Google
5.0/5
Apr 26, 2022
Google Ideal Image Rochester Hills
Laser hair is my favorite! Results have been amazing so far!
Google
5.0/5
Apr 26, 2022
Google Ideal Image Rochester Hills
Great experience once again! Will recommend to anyone! My results are really showing!
Google
1.0/5
Apr 26, 2022
Google Ideal Image Rochester Hills
Tacky consultation that gave bad vibes- zoom call with a fake “luxury” background and a condescending sales pitch.
Google
1.0/5
Apr 19, 2022
Google Ideal Image Rochester Hills
They placled my botox wrong, my eye lids have drooped and almost folded over instead of lift. Worst thing is they will not do anything to compensate or refund after their mistake!!!!! ***Thank you for reaching out and resolving the issue, your concern was very much appreciated.
Google
4.0/5
Apr 19, 2022
Google Ideal Image Rochester Hills
Excellent service.
Google
5.0/5
Apr 13, 2022
Google Ideal Image Rochester Hills
Deb was amazing! Very thorough and knowledgeable. Requesting her again!
Google
1.0/5
Apr 13, 2022
Google Ideal Image Rochester Hills
I am a licensed Esthetician with the state of Michigan and I have 22 years experience in this industry. Ideal Image was offering a special on Ultherapy which is FDA approved to tighten the jawline, which is my main concern. Their zoom consultation was rushed and pressured which I should have acted on as a red flag. Six months after my treatment I have experienced WORSE sagging on my jawline when reviewing before and after photos. I was very surprised and disappointed at my results because I take great care of my skin and always receive good results from facial procedures. I question if their Ultherapy machine has been maintained properly. The corporate office responded to my complaint and offered me another Ultherapy treatment to my jawline. They do not offer fillers or threading which are the only other treatments that can lift a sagging jawline, and monetary compensation was refused by them. Why would I receive a second treatment from a machine that initially gave a WORSE result? I do not recommend this business because they will take the money and run and not put client satisfaction first. Other medical Spa's in the area have a 97% satisfaction rate on their Ultherapy treatments. I now wish I would have gone elsewhere instead of trying to save a few dollars on an inferior treatment. Clients beware! *And don't fall for the owners response to my review that someone will be getting back with me. That is just to give an impression of compensation.
Google
5.0/5
Apr 7, 2022
Google Ideal Image Rochester Hills
Very informative, helpful, and engaging! Always love working with the Ideal Image team!
Google
5.0/5
Apr 6, 2022
Google Ideal Image Rochester Hills
Everything was great
Google
5.0/5
Apr 4, 2022
Google Ideal Image Rochester Hills
Always a pleasant experience! Nurses and clerical staff are always kind, knowledgeable, and professional.
Google
1.0/5
Mar 28, 2022
Google Ideal Image Rochester Hills
Never going back for any services! Had to wait over 35mins to get my last laser treatment that took less than 10 mins because the staff decided to see a patient that didn't even have an appt for today. They made myself and another client wait even tho we showed up on time and had appts. Very poor professionalism and customer service
Google
2.0/5
Mar 26, 2022
Google Ideal Image Rochester Hills
The call was dropped and no one ever called me back. I'm interested in getting botox injection. Would love to continue the conversation
Google
5.0/5
Mar 22, 2022
Google Ideal Image Rochester Hills
The staff here is amazing. Highly recommend. Very skilled medical professionals and excellent front desk staff. The clinic is clean and in a great location. I've tried all of the different services and will keep coming back for more.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Rochester Hills
Liza was great!
Google
5.0/5
Mar 17, 2022
Google Ideal Image Rochester Hills
I have the same woman every time I go. Honestly, she is so great and makes me so comfortable. I would request her every single time if that’s a thing. She is amazing! Thank you!
Google
5.0/5
Mar 11, 2022
Google Ideal Image Rochester Hills
Great staff, felt so comfortable. Loved my experience here!
Google
1.0/5
Mar 11, 2022
Google Ideal Image Rochester Hills
Allison for the free consultation abruptly disconnected our zoom meeting simply because I had anxiety then she called me ridiculous. Very unprofessional and highly offensive left me in tears thereafter.
Google
1.0/5
Mar 9, 2022
Google Ideal Image Rochester Hills
Extremely overpriced with unable cancelation of treatment before starting
Google
5.0/5
Mar 9, 2022
Google Ideal Image Rochester Hills
Megan was so kind and made the experience very comfortable!
Google
3.0/5
Mar 8, 2022
Google Ideal Image Rochester Hills
Right now I am dealing with customer service due to the obscene amount of money I have been spending there since 2015. I hope for some understanding with my contract. Waiting on a call back…
Google
5.0/5
Mar 8, 2022
Google Ideal Image Rochester Hills
Staff members at this location are wonderful and very helpful. Botox is amazing and I haven’t shaved in years.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Rochester Hills
Meagan was the best! Loved her.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Rochester Hills
Cassidy at Front desk was friendly and professional. establishment was clean. Had a great experience
Google
5.0/5
Mar 4, 2022
Google Ideal Image Rochester Hills
The staff is very welcoming and attentive! I’ve had a few sessions of the cool sculpting. Around the second month I started noticing a significant difference in the abdominal area. During month three there was a noticeable difference to the touch and the eye. It actually motivated me to start back working out because of the jump start. After two weeks of working out, I was able to see another significant change to the treated areas, especially the back bra line. Biggest thing is to make sure you drink water to help expedite the process! And remember, Patience is key with these procedures.
Google
5.0/5
Mar 2, 2022
Google Ideal Image Rochester Hills
It was a great consultantion.
Google
5.0/5
Mar 2, 2022
Google Ideal Image Rochester Hills
Truly a waste of money but the staff was nice. I did the cool sculpting.
Google
5.0/5
Mar 1, 2022
Google Ideal Image Rochester Hills
I came in a bit anxious and feeling like I lacked knowledge and comfort with what I was having done (Cool Sculpting). My nurse, Megan, was beyond amazing at putting me at ease and explaining everything to me.
Google
5.0/5
Feb 23, 2022
Google Ideal Image Rochester Hills
I visited Ideal Image for fillers in my lips my nasal lines and marionette lines. I felt very comfortable with the staff, I feel they are very knowledgeable about their procedures. All my questions were answered and they followed up the next morning with me. I am happy with my results even with the minor swelling.
Google
5.0/5
Feb 18, 2022
Google Ideal Image Rochester Hills
Angie is always so great and personable! I have seen her for Botox and laser appointments, she makes the experience so comfortable! Highly recommend!
Google
1.0/5
Feb 17, 2022
Google Ideal Image Rochester Hills
I scheduled an appointment for filler injections, and prepaid the full $1625.00 upfront. When I arrived at my appointment I was informed that I would not be able to be serviced due to having received the Covid vaccine. That I would need to wait two weeks. I was not informed of this prior to my appointment, and nor did I have two weeks to wait. I requested a refund and it has been denied twice. I have been a client for years and what Ideal image has done is theft and fraudulent.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Rochester Hills
Hundred percent would recommend. My laser hair removal service was fantastic. Debb was wonderful. She considered my feelings and comfort level. She made sure that I was ok with the pain level, asked me what my concerns were and focused on the areas that we talked about. She did not to miss any hairs! She was talking to me throughout the whole process. I was in and out within 25 minutes. Excited to come back!
Google
5.0/5
Feb 10, 2022
Google Ideal Image Rochester Hills
I had a super great experience at ideal image. I had Megan as my nurse and she was very knowledgeable and gentle and took the care to make sure I was comfortable the whole time. Griffin at the front desk was very friendly and helpful with rebooking my next appointment and checking in on how my treatment went. I’ve always felt welcomed at ideal image!
Google
5.0/5
Jan 28, 2022
Google Ideal Image Rochester Hills
Deb is the best!
Google
5.0/5
Jan 27, 2022
Google Ideal Image Rochester Hills
Laser hair removal is definitely worth every penny with Ideal Image. The lifetime warranty and ultra-clean & professional atmosphere aside. All the employees, from front desk girls to anesthesia-nurses who do the procedures, are the best! Leanne, Rachel & Angela (particularly) at the Rochester Hills, MI location are the DREAM TEAM. They are so flexible (even during these crazy times) with rescheduling and SO UNDERSTANDING at the time you're getting the laser treatments done. I personally am a super hairy panzy, so I naturally complain in agony the whole time. The nurses though were SO cool with it and talking me through from start to finish. I couldn't have asked for more compassionate service than that! Worth every penny & every pinch.
Google
3.0/5
Jan 25, 2022
Google Ideal Image Rochester Hills
The staff are nice just waiting to see how my results are in the end
Google
5.0/5
Jan 24, 2022
Google Ideal Image Rochester Hills
Deb was awesome! I felt totally comfortable and she was very informative! So glad I went here!
Google
1.0/5
Jan 23, 2022
Google Ideal Image Rochester Hills
Horribly high charges
Google
5.0/5
Jan 23, 2022
Google Ideal Image Rochester Hills
Deb was fantastic and made me feel like she genuinely wanted me to get everything I could out of my treatments!! Really wonderful front desk staff as well!
Google
5.0/5
Jan 21, 2022
Google Ideal Image Rochester Hills
Everyone here is so professional and helpful . I saw Angie today and she always takes the time to explain the procedure and discuss the best options, and performs the treatment with utmost care.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Rochester Hills
Deborah is great! It was my second session with her personally & she is always so thorough & understanding!!! I love this place & I'm happy I decided to get treatment here!
Google
1.0/5
Jan 17, 2022
Google Ideal Image Rochester Hills
Gained wait after getting cool sculpting; still have the applicator marks on my body! Can clearly see them! No accountability! Pooooooorrr client experience! Hope karma comes back for their children.
Google
5.0/5
Jan 17, 2022
Google Ideal Image Rochester Hills
Kali and the team are amazing and very friendly. Definitely an amazing option for the LGBTQ+ community!
Google
5.0/5
Jan 17, 2022
Google Ideal Image Rochester Hills
Quick and easy! Sabrina was very knowledgeable and personable.
Google
5.0/5
Jan 16, 2022
Google Ideal Image Rochester Hills
Angie was thorough and friendly. Always a great experience.
Google
1.0/5
Jan 11, 2022
Google Ideal Image Rochester Hills
My experience was inconsistent and information falsely advertised. Still waiting to hear back about refunding my session and purging the payment plan.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Rochester Hills
The consultant that I spoke with was very knowledgeable of the service and answered all of my questions thoroughly. She was super friendly and down to earth as well. I am not yet ready to go through with the procedure but once I am, which will be soon, this is where I'm going.
Google
5.0/5
Jan 6, 2022
Google Ideal Image Rochester Hills
The nursing staff at Ideal Image Rochester is excellent. I've felt comfortable in each of my sessions, I believe that they care about me and my treatments, and I feel confident that they very skilled at what they are doing. On a 10-point scale I would knock one star off... although the admin staff is very friendly they are not very thorough or good with follow-up.
Google
5.0/5
Jan 4, 2022
Google Ideal Image Rochester Hills
Good place with very nice people!
Google
5.0/5
Dec 27, 2021
Google Ideal Image Rochester Hills
Wonderful customer service and great results!
Google
4.0/5
Dec 26, 2021
Google Ideal Image Rochester Hills
I did edit my initial review after speaking with Danielle from Ideal Image. She reviewed my file and explained process and options available and really made my experience better. Thank you Danielle!
Google
5.0/5
Dec 23, 2021
Google Ideal Image Rochester Hills
Natasha did a fantastic job and was very efficient!
Google
5.0/5
Dec 23, 2021
Google Ideal Image Rochester Hills
Deb was great!! Very personable and the visit was fast and easy! Thanks Deb!! Great customer service at front desk as well!
Google
5.0/5
Dec 22, 2021
Google Ideal Image Rochester Hills
Everyone's so friendly here! My nurse Angie was very knowledgeable and helpful. My treatments always come out perfectly.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Rochester Hills
So happy with my filler results! Professional, clean, and knowledgeable. Can’t wait to come back!