Pretty professional and really quickly

Staff is 10/10, especially the nurses! They’re kind and knowledgeable and have always felt very comfortable in their care

Great service, very clean and timely. Highly recommend for laser hair removal service.

Friendly and efficient.

I have issues at a corporate level when it comes to phone calls and scheduling and my appointment was auto canceled as they dont communicate well with the actual spa but the Westport spa it's self was very helpful and my nurse Lexi even stayed late to complete my coolskulpting treatment. As always Stephanie was there and awesomely helpful

it was amazing and she was very friendly and informative! 🙂

Corbin was extremely knowledgeable and very communicative throughout the entire process! Great experience! Shelby and the reception team were absolutely wonderful. I met with Shelby for my post-procedure follow up. She put my mind at easy and answered all my questions with care and compassion. I feel so great about my choice to go to ideal image. Thank you!

This company does not have a good rating with the Better Business Bureau and numerous complaints with the State Attorney General office because of predatory lending and Scam products/procedures. If you have been scammed into paying for services you did not receive or predatory lending contracts with ALLY Lending contact the above agencies for help to get out of it. The Botox is diluted and they do not provide the services you pay for, you can view the complaints on google against this company. SCAM,, you will get real and professional results from SONO BELLO , do not waste your time and money here. The good reviews are FAKE. The coolsculpting is a Scam, the lady at the front desk was telling me how she did it and it worked, she looked 6 months pregnant! Scam......

Lisa was the best consultant I have ever had. She explained everything very knowledgeable and helpful. She gave great deals and very excited to start my weight loss journey and tell others. Thank you! 😊

The sales pitch and vibe was wonderful UNTIL I stated I was not positioned to move forward with scheduling a session right now. The rep pretty much turned down right rude. So I am glad I was able to see that before investing my resources in a company that just views me as profit potential and does not show any compassion or further concern other than making a commission.

Dexter is so amazing. Go to him! Serious. He is such a great nurse

Had laser hair removal done. Dexter and Anna were absolutely amazing! They walked me through the procedure and really made me feel comfortable. Can't wait for my next appointment!

Dexter is so professional and educated. If anyone is looking for a great service experience, I would HIGHLY recommend.

Dexter is a great nurse, with great talent and always good company. 10/10 recommend!

Dexter was very helpful with my laser hair removal! Would recommend

Dexter is such a good nurse I would recommend him every time! He’s very educated in what he does!

Great experience and very nice people! Appreciate how comfortable they made me feel and the level of professionalism. Definitely recommend!

I had a very pleasant experience. The service provider explained everything step by step and put me at ease regarding the procedure.

Good stuff!! recommend 🖖

Walked in with smiling faces and greeted. I had an amazing experience and great help! All my questioned were answered!

Excellent service, very nice, qualified staff!

Excellent job so far

This Organization has the poorest customer support I haver ever seen in a coporate office, and I rarly complain about anything. "But this comapny takes the cake". I was rescheduled three times and the note they send to the corporate office when I called was reschedled for bad weather. Which the day of the 3rd appointment they were seeing patients and it was a clear day. They do not have a corporate complaint department or contact person to talk to as to voice your problems. They simply refer you back to the office with poor customer care. My advice find another "Office". What good is a so called $250 year discount membership if they continule to cancel the appointments. They are happy to take your money but good luck trying to get your hard earned money back for poor customer care and poor performance on thier part.

I had a really great treatment. Felt very reassured.

El personal de adentro muy amable pero el cool-sculpting no funciona y vale bien caro luego si no hablas inglés el servicio es pésimo a pesar que se anuncian que tienen personas en español, cuándo hablas al servicio al cliente la opcion 2 es para español y jamas te contestan en español te dejan en la linea horas y horas y si tienes suerte q alguien que te conteste es en inglés y muy amablemente te dicen que esperes en la linea que alguien en español te atendera y otra vez lo mismo no le doy menos estrellas porque lamentablemente tengo q poner una que mal servicio honestamente deben decidir si atienden o no en español e informar bien a los que trabajan ahi me transfirieron como 10 veses a clinicas diferentes incluso a arizona cuando yo estaba llamandolos a ustedes pesimos la verdad

I was made very comfortable. He was great explaining things to me. And, I'm no longer SORE!

Amazing

AnnaMarie was very caring and professional.

Payton was great! It was my first time and she helped me through the process step by step!

I had an AMAZING experience at this location, everyone is so kind and understanding. They took great care of me and always asked if I was okay with what was happening, they were just very considerate and I loved it

Love the office and staff super happy with the location and how clean the location it.

Always great customer service and a super friendly staff!

My experience was fantastic! The staff was very attentive.

Samantha is the best! I love her!

The staff was really nice went they took my money and the first visit,it's five weeks in between your next visit.before I left my first appointment I scheduled my second appointment,I was sent a text to confirm my second appointment and since I didn't respond to the text at their convenience my appointment was cancelled why you can just give me my $1500 back if this is how your operation is run. I don't want any problem with the staffing

The lady was very nice about everything and she made sure that I understood everything.

Nadia ( I believe that was her name), really took the time to help me get through all the contract information, very positive , really had a great meeting with her

The whole staff at the Westport, MO location is amazing!!! All have great bed side manner and work super efficiently (ex: it literally takes longer to drive here than to get my Botox done). I’ve had the best results and will continue to use this team for all my treatments. Also, I wanted to mention that I used a Groupon for a different company across town to get laser hair removal done last year. Their work was so-so. I often felt rushed and that they weren’t being as detailed as I had hoped. Ideal Image has been the complete opposite! Their work is meticulous and the hair is being stopped from growing back completely. A little more pricy but well worth the results

Dexter is super awesome - thank you, Dexter!!

Your staff was friendly, knowledgeable, educated just all around a pleasure to talk with about what I needed to get the body I want. Keep up the good work lovely ladies!

Dexter is excellent! He provides guidance and his thoughts about products, keeping in mind what results you want to achieve. Love him and this location!!

I felt completely comfortable and everything was explained before being done. I was very pleased.

I had the best experience. I was treated so well and left with so much confidence.

I was warmly greeted upon entering the facility. All staff was knowledgeable and kind. The building was clean and welcoming. Highly recommend this facility to friends and family.

It was okay

Prompt service and the staff are very courteous. I’m checked on throughout my appointments to ensure I’m comfortable.

Connor was phenomenal all of the employees are wonderful the front receptionists is very warming he makes you feel welcome , I would recommend anyone to go to Westport, I enjoy Connor and her customer service skills , the person I had before Connor was also phenomenal they do outstanding an job very professional

Wonderful.

When I reached out everyone took care and explained everything. I can't wait for my transformation.

Wonderful ladies! Nurses are very understanding of the procedure and discomfort you may feel. They help you get through it.

Corinne is amazing!!!

The ladies that helped me very friendly. The nurse that preformed my treatment was caring and kind. I already recommend Ideal Image for laser hair removal because the treatments have worked so well for me. But, now I can also help put their minds at rest as to what to expect from their visit.

The staff were all super nice and friendly. Payton made sure I would get my best results and went out of her way to assure I get the best deals possible. I felt like she really cares.

Dexter is Awesome. The entire staff is awesome

Corinne was amazing very finally made the experience worthwhile.

Payton was awesome!!!!!

Amber was very cordial and patient and answered my questions.

Dexter did a great job at explaining the process. Quick, easy and efficient. Thank you!

Very professional!

Love how polite the staff is and how nice they are during my treatments.

Staff is friendly at this location but dealing with customer service is impossible. They always promis to call and never do then bill you for services you did not use. STILL HAVE NOT HEARD BACK! Called and emailed again!!!!

This company does not have a good rating with the Better Business Bureau and numerous complaints with the State Attorney General office because of predatory lending and Scam products/procedures. I was scammed into paying for services i did not receive and I'm victim to predatory lending contracts with Alley.. SCAM, do not waste your time and money here! Scam...

Scam scam scam!!!!!This company does not have a good rating with the Better Business Bureau and numerous complaints with the State Attorney General office because of predatory lending and Scam products/procedures. I was scammed into paying for services i did not receive and I'm victim to predatory lending contracts with Alley.. SCAM, do not waste your time and money here! Scam...

Dexter was quick and made it feel effortless! Super nice and definitely would recommend going to him!

Overall a great experience. Chloe was friendly and helpful but mistakenly told me if I paid for the year subscription upfront, I'd receive a 5% discount. After speaking with her manager, she let me know that she'd made a mistake. She apologized.

I had a Awesome experience with Payton during my session today.

Ul therapy is highly painful. I couldn't tolerate the pain, worse then a tattoo on my neck! No one and I mean no one told me it would be so painful. I am completely upset. I hope to get my money back in a very timely matter.

Excellent service here

🚖🚖

Love Ideal image in Westport. Payton is my person and she does a wonderful job Very precise and detailed oriented. If you're thinking about doing some work to your face ideal image is a great way to start.

Dexter was so kind and put me at ease during my visit! I look forward to my next visit!

Awesome experience! Great service! Whitney is the very best! She is moving to Zona and I am following her!

Corinne was amazing!

Dexter helped me and he was so fast and friendly!

Amazing staff and awesome service. Laser hair removal gave me new found confidence.

Ideal image is the best! They are so nice and friendly and really work with your schedule to get you an appointment. All of the staff is so polite and get you in and out in a timely manner. 10/10 recommend

Connor alway makes me feel comfortable during treatment. Westport ideal image is my favorite KC location.

Love my Ideal Image Westport, Corinne always does a great job!

The rep on zoom was very sweet. The program itself was a bait and switch. Originally was told it would range from 450-750, but on the zoom call it was said to be at over $3000.00… Will not recommend.

The staff is so helpful and forgiving when I made an appointment blunder. Thank you Dexter for being so amazing!

Great! I’ve been looking for years to find a place that treats darker skin and this is it!

Today was my first treatment and I was so amazed at how amazing the staff was so respectful and caring. I’m very excited for my next treatment! Highly recommend if your looking for a good hair removal place!

I initially made my appointment for the 14th and then Received a call back to call back to schedule me for the 16th . I went in on the 16th for my lifetime guarantee touch up For my underarms and bikini area. I was told the guy that did my treatment was a trainer. It was way more painful than I had initially had before especially in the bikini area. I went home and put cool packs on those areas. It was still painful the next day so I took off work as I do a lot of walking. I made a follow up appointment because something was wrong I was super burnt. Black and red spots with blistering all over my bikini area. When I got to my follow up appointment. I showed her the pictures and she gasp. I knew, but that confirmed something wasn't right. I sent her the pics she said she was going to put them in my file. She said sorry this happened to you. I asked how this could of happened she stated the laser could have been turned down to prevent that from happening. Then it was I'm sorry again and out the door I went with ointment from her. Really what kind of customer service is this???? The laser technician burnt my bikini area and I get an apology from the nurse. Someone in Management should of followed up with me. Please call.

I am not sure what you want me to say. I haven't had the treatment yet and cant give you feedback yet.

I have been trying to cancel my contract for about a month now and I keep getting told that someone will call me back. Literally no one has reached out to me. I have been calling but they either tell me that they’re busy, don’t answer or they call me when I’m at work. DO NOT GO TO IDEAL IMAGE. Very unprofessional and they’re just trying to take your money

Love the way Payton works. She’s amazing and makes me feel comfortable.

Dexter makes this experience so much less painful. Ask for him

The place is clean and the staff are nice, but the cool sculpting did not work for me at all. Not one tiny bit. It was very expensive for me not to have any results. I followed the after care instructions exactly and even bought the expensive cream they recommended and still nothing. I’m almost a year after and I can say this was the biggest waste of money I’ve ever done.

Staff are very welcoming and professional. Clinic and treatment rooms are very clean and all protocol followed with procedures to maintain a healthy environment; and all treatments are done by licensed Nurses 💛 I purchased the BBL package for broken capillaries, sun damage and early signs of aging….. I LOVE the results! Especially with the broken capillaries, some of them even shrank or disappeared instantly! Overall my skin looks more even toned and youthful. It also worked amazing for the sun damage on my chest 🙂 I keep an eye out for sales on Botox and ideal image has the best deal when your a member which has perks! I’m also really encouraged with the improvement I’ve seen after a couple treatments of laser hair removal and cannot wait to finish. There are several locations, I go to Westport Plaza 🙂

I love the Westport location. The staff is always friendly and warm, and the facility is always prestine.

I had amazing results today with fillers took less than 30 min and now I am worry free for a year on wrinkles 🙂 Thanks Ideal image !!

Fmmclran, friendly and fast!

It was painful but if, it works its kind of worth it . I dont think I could do it again unless I i was put under anesthesia.

Dexter did an amazing job on my Botox, as always. The 2 front office ladies deserve a great big hug as well. Very profession, kind and helped me get financing. Can’t wait to get my fillers. Thank you Westport team. Also the lady I scheduled my Botox with , Leah, did a great job helping me. Thank you Leah.

Quick and fast. Very professional

Just finished my treatment contract today, super happy with my results. It was 1000% worth it. All of their nurses are kind and professional. I never had any trouble getting in for appointments. Especially loved Connor 💕

Super quick! Very professional.

It is extremely expensive for what you get. We dont get a stress ball or anything to hold during the session, no one prepares you for the pain. If you have to reschedule good luck, they're always booked for the next appointments. The appointments are always scheduled 8 weeks out which seems too much when I've researched and everywhere says 4 weeks. They advertise they'll shave a patch that you missed if needed but they don't but what I really hate is every person I get to perform my laser hair removal they're always different. This last session the person wanted to laser my feet. I've never had that done. Once for my upper lip, the person got up on my nostril. How am I supposed to shave for that? The numbing cream you pay $50 for does not work or at least "takes some pain anyway." If I'm paying for 3 oz of numbing cream I want it to numb me! Never go here!!

So far, I liked it. I just started but, I been telling to my friends how much I liked it.

Great way to tone up and ensure weight loss!