Aubrey and Jordan were professional, timely, and took exceptional care of me during my service. Their knowledge, patience and explanations put me at ease during my treatment.

Nice staff , great service, good specials, also good member benefits 😀

I didn’t even get services done with Ideal Image. I inquired about some services on a Saturday when a friend was in town. We decided to go elsewhere but these people will not stop calling the both of us. Relentlessly blowing our phones up trying to get our business. I’m sure the professionals providing services are great, but their booking/customer contact office needs to stop harassing people.

Jordan was so kind! Explained the process soo well, made me feel safe about the treatment. Definitely recommend

Update: It's been several years now since purchasing and undergoing lazer hair removal. I have had regrowth in so areas but it's sparse... Like 3 hairs in my underarms, a few here and there around ankles/knees, and several hairs in my bikini area. I have been holding off going in for my last treatment (which they said to do) for a long while now so that I could easily to see how many hairs would come back. I just tried to schedule my last paid appt and they told me my contract expired. This was never mentioned that the treatment I paid for would expire. To get another treatment on all my areas ,I would need to spend about $300. If you're considering laser hair, I would recommend Milan Laser hair removal... They have a life time guarantee. You don't lose your money on paid treatments that expire or have to go back and pay for touch ups, or end up like me... Having to still shave regularly just for small patches of hair. Old review: I am blown away how well this laser hair removal actually works. I had my bikini area and upper lip area done, and I would guess 90% of my bikini area was hair-free after the first treatment. I'm at 5 of 9 treatments now and it's just touchup sections...mostly all finished. My lip is being more stubborn but I can see results there too. The only reason I didn't give 5 stars...I'm a little disappointed how they price/work the areas. They draw lines to keep them organized during the procedure and they stay within those lines. Unfortunately for me, I have a small patch of hair just outside those lines (maybe 2-3 zaps worth on my bikini area, and 1 zap each side of my upper lip) and those are not included. To have them done. and complete my areas of unwanted hair, would cost me whole other areas of treatment....which would be over $1000. I wish they had afforded some wiggle-room on coverage based on each individual, because the small patch of hair is truly part of the areas I wanted done...they just fall the slightest bit outside of their lines. 1 inch beyond my dark hair is blond fuzz and not worth spending sooo much money to purchase it as a separate section. So now I don't have to shave my whole bikini area during the summer, just a 2 inch section of dark hair right near the area. Otherwise, I've had great gals who have performed the procedure, scheduling has been easy, and location is perfect.

I absolutely love Aubrey’s (the nurse) professionalism and knowledge about the different types of laser and what’s best for your skin/hair type. Thank you Aubrey❣️

Aubry and Jordan both helped me with the scheduling, education, and treatment. I was well educated before, during and after about what to expect. Everyone was very considerate of my needs and helped me feel comfortable. I would highly recommend this location to my friends!

She (Aubrey) took the time to explain what she was doing and make me feel special

Aubrey was the best and very detailed and attentive

Overall the experience was good. However adds r very misleading. 70 per area or 35 per area. Eaxh area contains so many quadrants. So an area is 70 per quadrant or 35 per quadrant. Most areas have 4-8 quadrants if not more. I was quoted 4,000 for 1 treatment. If it’s 70 per quadrant and my stomach has 8 quadrants. The cost would be 560 dollars not 4,000. I would be interested if the pricing matched the ads I would like to try 1 or 2 quadrants and decide if the process actually works. Maybe an arm at 35 a quadrant. If I cannot give a try prior 4,000 I feel it might not really work. I’ve worked in esthetics for years and know most machines like this do not live up to the promise given by the sales team. Misleading information to get you to book a conversation. Jane Streit

Aubry was fantastic. She listens and explains everything so well. She gave me the best service I have had to date!

Aubry was great!

My tech was absolutely great! She was very informative,and quick

Kim, at the Zona Rosa location, is awesome!!!

Breanna RN is kind, patient, and made me feel especially comfortable when I was nervous.

Everyone was very pleasant. I have explained to a couple people that the area I had worked on actually looks bigger than before. Seems like I the $2000 out the window.

The staff were all great and very friendly. The location was great and very clean. The nurse who assisted me with cool sculpting was sweet and loved her job. I unfortunately have seen NO results. I feel like I wasted all that money and nothing happened. Pretty bummed about it 😕

Aubry took care of me for my first ever laser hair removal and she was amazing! Highly recommend her for anyone considering it!

I m not satisfied with the result even it wrost my skin I got bad pumps in my face

First and foremost Kim was amazing, I was comfortable, excited, and truly enjoyed my visit… Kim SLAYED my lips, as she should (kindly) I appreciate her gentleness, patience, professionalism, so kind and humble! We had a great time with my lip fillers! I want to say how persistent she was within her technique. I feel she really loves her profession and does everything with love and, it’s the vibes for me…I feel like Kim has so much pride in her work, and how the process works from the first step to the last. I am happy to say I have a membership with #IdealImage and highly recommend the membership! #idealimage truly is the place to be!! I am so pleased with the quality of their product, very clean, and quiet place. I really enjoyed the entire staff. Everyone has warm welcoming vibes, it’s the atmosphere for me… it’s the smiles and laughs for me…. It’s the beautiful faces I will now see often for me…. I’m excited to be apart of their community! I highly recommend this location! I’m sure all locations are wonderful! My experience with #idealimage #ZonaRosa was great from the consultation call, Christina was awesome! She scheduled Sammy appointment same day, I had switched to #ZonaRosa bc they had an opening, thank god! I was ready to fill these bad boys up!! I wouldn’t trust anyone else with my skin/body #Idealimage is most definitely a place of action! They advertise being #1 and, I 100% agree. This isn’t my first rodeo, I am very happy I found #Idealimage! Thank you for the experience! So excited to come in for my #coolsculping double chin WHO? If you have been thinking of #Idealimage don’t think anymore, get in there and start your membership! The deal is amazing and quality of the product is amazing! The staff is amazing! The ladies at the front desk were awesome and their lashes was on point ✨ sweetest staff and best location by far! #HappyCustomer THANKS AGAIN! My lips are still swollen but, amazing! I’ll be adding photos after the swelling goes down! The first picture I was pouching my lips out ALOT and I’m excited to just have that natural plush lips!!

The tech that worked with me on my cool sculpting, sorry I don't recall her name, was very nice and pleasant. She explained everything perfectly and made me feel very comfortable.

First and foremost Kim was amazing, I was comfortable, excited, and truly enjoyed my visit… Kim SLAYED my lips, as she should (kindly) I appreciate her gentleness, patience, professionalism, so kind and humble! We had a great time with my lip fillers! I want to say how persistent she was within her technique. I feel she really loves her profession and does everything with love and, it’s the vibes for me…I feel like Kim has so much pride in her work, and how the process works from the first step to the last. I am happy to say I have a membership with #IdealImage and highly recommend the membership! #idealimage truly is the place to be!! I am so pleased with the quality of their product, very clean, and quiet place. I really enjoyed the entire staff. Everyone has warm welcoming vibes, it’s the atmosphere for me… it’s the smiles and laughs for me…. It’s the beautiful faces I will now see often for me…. I’m excited to be apart of their community! I highly recommend this location! I’m sure all locations are wonderful! My experience with #idealimage #ZonaRosa was great from the consultation call, Christina was awesome! She scheduled Sammy appointment same day, I had switched to #ZonaRosa bc they had an opening, thank god! I was ready to fill these bad boys up!! I wouldn’t trust anyone else with my skin/body #Idealimage is most definitely a place of action! They advertise being #1 and, I 100% agree. This isn’t my first rodeo, I am very happy I found #Idealimage! Thank you for the experience! So excited to come in for my #coolsculping double chin WHO? If you have been thinking of #Idealimage don’t think anymore, get in there and start your membership! The deal is amazing and quality of the product is amazing! The staff is amazing! The ladies at the front desk were awesome and their lashes was on point ✨ sweetest staff and best location by far! #HappyCustomer THANKS AGAIN!

I love the place is very clean, staff is nice and very helpful

It would have saved a lot of time to know from the beginning that a credit firm would be contacted in order to utilize the monthly payment plans. We could have jumped straight to the cash mode without wasting an hour speculating what could be added to the plan and how much to payments would be. It wasted of of the consultants and my time.

While everyone was very nice I haven't seen any change. My arms actually look bigger than before. Have my second appointment scheduled so hopefully there's improvement.

It doesn’t work. They just want more money and they can not show me it worked at all.

Very kind people at front desk

Kim was very knowledge and professional. I was really nervous and she answered all my questions and made me feel comfortable. The office is located in an easy, accessible area. I can't wait to see my results.

I love Ideal Image in Zona Rosa and my nurse Kim always does an amazing job!

Absolutely horrible, I was tricked into signing a contract and they’re trying to force me to pay for a service I NEVER RECEIVED

I got my first ever lip injections here and Peyton did such an amazing job! I’m obsessed with my new lips 🥰 I’ll forever come back to her!!!

Payton was great, very conscientious of my comfort!

Love this facility.

Awesome experience. Friendly & helpful. Answered all my questions.

Awesome customer assistance

Kim was very knowledgeable and professional! This was a great experience and I'm very excited to see my results. I will definitely be a repeat customer.

Always excellent service at Ideal Image. Receptions are very helpful in providing best deal. Neat, clean, professional care in which I feel very comfortable in their hands. I would refer Ideal Image to anyone.

Claire was a great injector! 5 stars!

First experience here, my nurse was Bre. I will be asking for Bre for all additional services, she is very personable, knowledgeable, and professional. Bre made this a very positive first visit!

Breanna was amazing &the ladies up front are super helpful & very sweet. Thank u for being patient 💓

Breanna is the Best she’s patient and always reassuring and she makes me feel good about myself even when I’m doubting.

Natasha was Amazing and explained everything to me so clear... I look forward to seeing you guys!

My face was burned and blistered after BBL

Aubry was thorough and fantastic!

Everyone is always so nice and makes you feel so comfortable! Would highly recommend to anyone considering laser hair removal!

Staff very nice and a pleasurable

Awesome job

Bre has been the ultimate absolute best!! What I’m getting done has hurt like a SOB, she walks/talks you through it all!!!

They were very understanding and accommodated my request to extend my contract. I feel bad for getting upset over the phone when I have learned about the expiration. So upset I didn’t want to avail of the Ideal Image services anymore. But I am glad I am speaking to a professional so the issue was managed with efficiency and very kind way. I definitely recommend Ideal Image at Zona Rosa. My business stays here.

UPDATE: I had my procedure today and the spa was fantastic! The entire experience was so full of patience and grace. My nurse was Breanna. She was so kind, patient, and explained everything to me as we went. She is worth 10 stars. I am so glad I did not give up on having my procedure. Thank you Ideal Image! My phone consultant was Suzanne. I could tell from the first 15 seconds of our call she was unfriendly, at best. My consultation call was supposed to be on Monday, September 13, and I received a text the morning of Sunday, September 12 that said someone would be calling at 10:00 that morning. I was fall deep-cleaning but decided to answer anyway so that I would not have to reschedule and waste an associate's time. I was willing to receive the call, but, not knowing what I would need, was not prepared with a computer or email to receive and sign documents. I actually envisioned this call to be informational, and not a high-pressure, uncomfortable sales call. Me not having my computer with email access very much frustrated her. I offered to call back when I got my computer so we could proceed and she wanted to know why I didn't have it, where it was, how long it would take me to get it, and what I expected her to do because I was unprepared. Actually, I was accommodating. I felt very, very pressured to purchase. Literally, 30 minutes in I just wanted to purchase to get off the phone. I would have purchased regardless, however, I am not sure I received the best offer I could have. I understand I have the power to hang up the phone at any time, but I am obviously interested or would not have asked for a consultation. I did not enjoy the consultation call and would not recommend Ideal Image based on the sales call. I am hoping I have a very good procedure so that my impression of Ideal Image will change.

I have the best experience every time i come in. Very professional and the workers make me feel very comfortable! I’ve never had any issues, really good service!!

I loved my appointment at Ideal Image in Zona Rosa. I was very hesitant about getting lip fillers and Brianna made me feel so comfortable, plus she did an amazing job!!! Major self-confidence boost!!!

Wonderful experience. This appointment is always so quick and affective!

I had Brie and she was amazing. Great experience. I will return and I am likely to recommend to others.

Bre was great and super sweet!

Fast and simple - great customer service!

Kim was great!

Bri made me feel super comfortable during my laser hair removal session.

I tried to “update my medical history” as they asked me to and it just sent me to a loading page, nothing after that. They called me to set up a consultation through zoom and told me to call them back if the phone call disconnected. I did. Each customer service rep sent me to another customer service rep. I went through at least 7 people and then they hung up. Guess I’ll be doing laser some where else.

Amazing results and caring staff! I love my smooth legs!

Check-in was prompt and everyone in the office was so kind and friendly! I was a bit nervous about getting laser hair treatment, but Bre provided words of affirmation that helped me relax. She was so personable, relatable, and caring. The communication at this location is stellar, and I left looking forward to my next appointment. Thank you all so much for your service and for understanding how to express empathy to your patients.

I had a great experience! Hopefully my procedure improves what I came in to fix. Everyone was very nice as well. Thanks!

Julianne was very friendly and seemed knowledgeable. She helped me get a loan to get most of what I wanted done. She also helped ease my worries, I stress easy! My nurse Bri was amazing. I requested to have her each time I come in. I love her openness and no filter, made it much easier to relax.

All of the girls there are absolutely amazing! Thank you so much for helping me

I underwent Ultherapy at the Zona Rosa location. The nurse who performed the procedure was very nice and let me know what she was doing as we went along. The procedure was painful, especially around the perioral area, but I took 800 mg. of Ibuprofen before I went (about half an hour before) and not being a stranger to these types of procedures I kind of knew what I was getting into. Now let's wait and see if it works!

I love the options to improve aging in a natural and non invasive way. Breanna is awesome in her technique as well as keeping you entertained during the procedures! Thank you!!!

My first appt at the Zona Rosa location was with Brianna. I had an awesome experience with her. I don't handle pain well AT ALL and she was so kind, compassionate and patient. My 2nd and 3rd appts were closer to home at the Westport location. Not the same experience. During that 3rd appt in July my nurse, I don't know her name, was so rude to me because I asked for her to break between every 3rd or 4th pulse of the Laser which was done without me asking on my 1st appt at Zona Rosa. The questions I asked her were rushed, shutdown or not fact checked. I had my picture taken while blind folded without gaining permission and after consistently hearing the irritation in her voice I just couldn't take her attitude any longer and stopped service mid session. I just had my 4th appt at ZR today with Brianna again that was great! The drive to the ZR location is literally 3 times further than Westport but will GLADLY drive it to go where I feel comfortable and appreciated.

Great! The staff was amazing.

I had the broadband light service and my nurse, Bre, was great! She explained everything really well and was really conscientious of my time constraints. I am already seeing it working on my sun-damaged skin. I have gone to Ideal Image and had Bre as my nurse several times

Nurse Bre deserves 10 stars! She's calm, reassuring and fast! She's awesome. Thanks Ideal Image!

It went much easier for me with Bryanna today, she was very much inviting . Which made me comfortable.

Bri was fabulous. Felt the most comfortable at this visit, considering the circumstances. 😆

My visits have always been very welcoming and comfortable. I am doing laser hair removal and the staff that does these treatments are very kind and personable. I had Lauren this time and she is very efficient and friendly and continuously asked how I was doing and if I need to take a break. Not to mention, the results have been amazing!!

The staff are always nice and make you feel welcome!! Great place to go!!!

Payton is the absolute greatest. We worked together in the past and I knew that she would do a good job but she EXCEEDED expectations. I will 100% be coming back to see her!

Lauren was fantastic!! Very professional, friendly and helpful!

The staff are always friendly and courteous. Very professional. Brea was great.

Customer service was great. The cost is excessive. There is no need to contact me.

I had my third session of laser hair removal with Lauren who is very professional, personable, and kind. She listened to me talk her ear off about my weightloss goals and was very encouraging about it. I plan to book all of my future sessions with her.

I had Laura attend to me. She is FANTASTIC!!!! Very personable and compassionate. Mariana was the desk attendant and was beyond professional and kind. I would definitely come back

Shelby and the front desk staff were so nice. There was a mixup with my appointment and they were so accommodating. They solved the issue the same day, effortlessly. This is my first time here and I already got a membership with them!... Update.. I've been back three times and ths last time 8/13 with Breanna was THE BEST EXPERIENCE 👌❤ Go see Breanna! She's wonderful!

Breanna is the best!!! I was nervous, but she explained everything to me and made me feel comfortable! Awesome personality and just very warm-hearted!! Thank you Bre!!!!! You’re amazing!!!!!

Wow, wow, wow!!! Just had the best experience with Breanna from the Zona Rona location in Kansas City, MO. I was dreading this appointment because I remember all the pain I used to experience when I first had my treatment in 2013-2014. Breanna was so quick and the treatment was totally painless. I was blown away. I had a quick chin maintenance appointment using my lifetime warranty! What an amazing incentive. I didn’t even remember having the benefit until I called the appointment line to schedule. That’s a great bonus, Ideal Image. (I think the terms of this incentive may not be exactly the same for new contracts.) Not sure if I’ll be back because I’m not sure if I’ll need any more touches while I’m in the KCMO area, but if I do, I definitely will be asking for Breanna!

The process was as smooth as my first experience was. Luckily I had the same nurse as well that I had a different location here in Missouri. She was awesome and explained everything thoroughly and was very attentive and knowledgeable.

The nurse was very nice and professional!

The staff is very friendly and they don't try to push other services on you. Doing cooltone treatments now but definitely interested in others they have

Very nice and welcoming. Made me feel very comfortable

Breanna is amazing! She did such a great job on my fillers and ultherapy. I couldn't be happier with my results. She's very kind and precise. All of the office staff are great as well. Very patient and kind.

Kim is the best! I dont handle pain well but he was patient and made me feel comfortable with my treatments. I definitely recommend him and this location. They are all awseome,

Claire was so sweet!

I have always had a pleasant experience here with all my nurses. Today I was treated by Kim, and she was very quick which I appreciated, but still thorough and friendly.

The front desk staff were wonderfully patient and kind with any questions I had throughout the process, especially when Covid delayed appointments. I had laser hair removal and all the nurses I had were attentive to my comfort and seemed to really enjoy their jobs. Going into my 6th appointment, I wasn’t sure if my pain tolerance would last me through until my last appointment. Luckily I had Bree as my nurse for my last few appointments, and her techniques got me through! She’s very personable & knowledgable; and she helped me get over the painful bits of the laser. I’d recommend her to anyone doing the laser hair removal.

This is my second time doing laser at ideal image and I love the results already. As a black woman, I was afraid because of my dark skin and getting burns, but Breanna who is my nurse has done a tremendous job of reassuring me that I’m in good hands and not only that, she makes the process seamless by explaining everything and the laser itself takes 5 minutes for the bikini and armpits. No regrets whatsoever

Everyone was very nice and helpful. Super quick and quality botox service.

Kim did an excellent job today! Very professional and friendly,

My service today was great. Peyton does a really good job and she is really knowledgeable. Kerstin's customer service skills are amazing and she also was very helpful explaining other services.

The Zona Rosa location is fantastic. From the front desk experience with Hannah and clear through to end and check out. Professional, very experienced, and they put customers first. Highly recommend for any med spa needs!

Lexi was phenomenal‼️💯. It’s not easy doing the treatments. She was thorough and to the point. They make being hairless doable. So glad I decided to do this program. Beauty can be pain, but Ideal Image make it worth it. I’m a client for life.

Payton did lip fillers on me and they look amazing! I'm so happy with the results, and will be returning very soon to get more done.

They are good to explain what they will be doing. Payton was great show you the places on you face that will aksinuate you and get rid of saggy skin . I was very impressed with the way took the time and was very professional