St. Louis (Sunset Hills)
CURRENT PROMOTIONS
Sun | CLOSED | - | CLOSED |
Mon | 9:00am | - | 6:00pm |
Tue | 9:00am | - | 8:00pm |
Wed | 9:00am | - | 8:00pm |
Thu | 9:00am | - | 8:00pm |
Fri | 9:00am | - | 6:00pm |
Sat | 8:00am | - | 5:00pm |
- Ideal Image – The Advanced MedSpa of Sunset Hills prides ourselves in the variety of services that we are able to provide for our clients. Our services include Laser Hair Removal, CoolSculpting®, Ultherapy®, BBL™ (Broadband Light Therapy),and injectables including Voluma, Botox®, Dysport®, Restylane®, Juvéderm®, and Kybella®.
- All of our services are performed by the most highly trained licensed health care professionals in the industry. We look forward to meeting you and helping you feel your best!
4.7/5
4.7 /5
230 Reviews

The overall experience with you guys have been very very poor. From the me getting started with the girl that did the consultation to the day of the procedure. Firstly, I wanted the procedure before a certain trip and she knew this. I contacted her 3 weeks prior and didn’t get a response from her. A week later she contacts me again and I write her again and tell her I’m ready to go. She finally sends me the revised paperwork, I sign it and then they call to schedule. When I schedule they said they can’t do anything about my date and basically my only options were to do it after my trip or the day before. I told her I just wanted a refund at this point and was told I couldn’t get one since I already paid using the payment plan despite not not even scheduling yet. Oh not to mention they told me they couldn’t pull up the date to schedule until I paid. Finally I just opted for the day before but then went to the procedure that day and decided against it. Fast forward to my second procedure date. I went and I admit this time, I tried the procedure and couldn’t handle the cold. The girl kept trying to get me to do it on a different body part and I told her I was not interested. I finally told her I’ll just do another procedure, like juvaderm fillers. (I had another trip that’s 10 days away and I bruise for at least a week so I wanted to do it soon as possible). I thought she could do it that day but instead she said they would call me and let me know what they could do. At this point she was very dismissive. I said well, isn’t it just a credit? And I wad told that they’ll just email me. I told her my situation and that I would prefer to do it sooner than later since I’m leaving in 10 days and she STILL said ok, well call you. I said in how long? She replied a week. I said can I call your manager? She said that I couldn’t because there’s only one manager that runs all 3 locations and she refused to give me the phone number or email. So here it is, a week before my trip and I have to make an appt w a different Med spa and that credit is pretty much useless. Thanks a lot. You guys have the worst service I’ve ever experienced. Update: after my post, I reached out to someone and told them I was told to reach out. The rep said someone will get back to me in 48 hours, it is now april 8th and I still have not heard anything back about my money nor anyone for that matter. The service is just beyond poor. And I went to Renaissance Spa and they did a real consultation (not video) and told me I wasn’t even a good candidate for cool sculpting under my chin bc I didn’t have enough fat, let alone the 3 sessions that Ideal Image charged me and now since I didn’t do it, have no idea where my money is!!!!

Great experience with laser hair removal. Everyone is very professional and the best at what they do. Highly recommended!

Kim treated me multiple times at Ideal Image. She is fantastic and makes you feel very comfortable! I have excellent results. Thank you!

I had an appointment set for today, I already paid almost $900 for the services I wanted and as I was leaving my home they called to say they had to cancel my appointment. I understand the person that was going to be doing my procedure had an emergency, that’s fine. But when I asked if they could find another ideal image for me to go to, Brittany said she could try but “everyone is pretty booked so she can’t make any promises.” So I took that as, I wasn’t able to go to another location today. I took off work to have this done today. Then I call other places and a lovely spa (not ideal image) was able to squeeze me in, again because I was told by Ideal Image they had to CANCEL my appointment for today. I then get a call from a woman who said they could get me in at the Creve Couer location (which again, they made it seem like no where else could take me) and proceeded to tell me they would not refund my $900. I would never go to this Ideal Image. I feel scammed and they were not professional in the slightest.

I had a wonderful experience. Everything was explained to me in detail. It was easy and quick!

All staff members I’ve worked with are incredibly professional, patient, and kind. I’m loving my results!

I went to 2 other "Salon and Spa" type places for laser hair removal, and neither worked. I finally stopped trying to get the cheapest deal when I realized it was just temporary hair reduction and not actual hair removal. I'm only on my 2nd visit, and I already see excellent results! I saw Kim, and she was so professional, knowledgeable, and I can tell she wants her clients to receive the best results possible. She gave me detailed advice on how to care for the areas I'm having treated and made me feel really comfortable throughout the entire appointment. I'm so glad I chose to go with Ideal Image, and I'm confident I will finally receive the results I've always wanted.

Ideal Image Sunset Hills location is amazing! The staff is wonderful. Always so friendly and willing to answer any and all of my questions. Lynda always makes me feel so comfortable during my treatments and I look forward to my appointments so we can catch up! Would absolutely recommend anyone and everyone to the Sunset Hills Ideal Image location!

i would recommend for anyone to come here and schedule an appointment with Linda!! she made feel comfortable and kept talking to me during the process to keep my mind off of it. Also told me and prepared me before we started the treatment❤️❤️

The staff was friendly but the procedure didn’t work , I had to drive there twice which takes about an hour and a half for for pictures that once I never got results for because they couldn’t upload them and the other time because the staff didn’t know I needed final pictures. I never heard back from them about the results .They got my money and that was it . I asked if I could cancel my lifetime guarantee because I would not use it . The website said I could cancel within 30 days. When I asked about canceling they said I needed final pictures first before proceeding with anything, well of course the pictures took longer than the 30 day window and now I am out of that money too . I would not recommend this to anyone.

I really enjoyed my treatment with Jessica! She was very thorough, considerate, and efficient!

Linda is AMAZING! She is very professional and I couldn't be happier with my results!!

Kim and Lynda are awesome! I've seen them for a few sessions so far for getting rid of leg hair and they are so great. Very professional and very fast! Brittney at the front desk always makes it so easy to get my appointment started. Highly recommend!!

I am in the process of having hair removal on two areas done now. I have been so impressed with the results of my procedures as well as the wonderful staff. They are always friendly and professional. I will be having more work done in the future. Money very well spent. I wish I had done this years ago. Thanks!

I had a virtual consultation with Addie where we discussed Cool Sculpting and Botox services. She made me feel at ease discussing my problem areas with her and she made the process of scheduling my services super easy. She literally did all the work for me! Thanks, Addie, for all of your help!!

It was awesome The staff was very personable and welcoming and so nice!

Horrible. I had to sit in my car for 20 minutes after my appointment. They did not discuss pricing over the phone and was way overpriced. So I left with no services after driving an hour each way. I also had to rearrange me day for it. Your services used to be decent. Now you have your nurses overbooked and you are trying to get your clients to pay for an overpriced club. Have you even priced around to other spas in STL? You are WAY overpriced!

Started Laser Hair Removal treatment a couple months ago. But today when I went to my third session, I was blessed to be treated by the infamous Nurse Linda. She is truly every great thing everyone has written about in their reviews. She was very very thorough in explaining the process, as well as in doing my procedure. She is now my go nurse for my visits from here on out!!!!

Linda is amazing 🙂 she is so patient and talks you through everything. She is also just a very sweet and kind person!

Linda is amazing! Super friendly but, more importantly, very good at injectables! Love the way I look after my visit with her.

Cara is amazing! So professional and goes out of her way to make sure I am comfortable every visit, especially dealing with intimate areas for Laser Hair Removal! The few times that Cara isnt available, Kim has always been willing to see me so that I can keep my appointment time and she is so kind. I moved to KC not long after starting my treatment and opted to make the drive every few weeks to come back to this office specifically. Worth the few extra hours in the car for such a wonderful staff!

Chloe is amazing! She has done my treatments a few times now and I just absolutely love her, she makes me feel so comfortable and calm during my treatments!

i’ve been coming here for laser for some years now, i request Cara every time. She’s so easy to communicate with & she’s really interested in the things we talk about, it’s like talking to a friend i’ve known forever. I’m always in pain getting lasered (obviously doesn’t feel amazing) and she gives me breaks as i need and always encourages me to keep going. i drive 30 minutes to this location and will continue to do so! all of the women who’ve helped during my treatments have been very kind as well, no complaints on the nurses.

Linda is so awesome!!! Love her and she takes great care of everything!!! Give her a raise!!!!!

Linda has been my nurse since starting my treatments and I always leave in such a good mood after my appointments! She’s so kind & fun to talk to and has made me feel very comfortable. Everyone at the front desk is always so nice as well. I highly recommend ideal image in sunset hills to all of my friends and family. I’ve been thrilled with my results so far!

Lynda Rix is the BEST nurse!! I can’t recommend her enough! She takes the time to explain everything and make sure you’re comfortable with any treatment!

these girls are very fast, i like them, next time i will bring chocolate!

Cara was amazing!!! I literally had the best experience!! 10/10 go here!!!

My nurse was amazing! She made me feel comfortable and relaxed. My treatment was fast and painless!

Kim is the absolute best!! I am so lucky she was the nurse who had me as the client at my first appointment. She is beyond knowledgeable, friendly, accommodating to your needs (I’m a huge baby!), and gentle! She remembered my low pain tolerance from my first visit and took it so easy on me at my next visit. Laser in my opinion is less painful than waxing and I’ve been waxing for years. Kim even called me after my first session to check on me and see if I had any follow up questions. The facility is extremely clean and maintains covid precautions. I’ll be recommending Kim and ideal image to all of my friends!

I love this place. The people are always amazing and today I had Ashley. She was so pleasant! I will always come back ❤️

Clean and safe, friendly staff, fast and efficient. Ashley was great!

Upon entering, my nurse, Linda, reviewed the procedure in full and recognized that the package that I originally bought may not have met my needs. She suggested a different package that met my budget. I so appreciate the professionalism and dedication to ensuring customers are happy.

Linda was amazing! She made me feel comfortable and, gave me the best service, absolutely loved her!

Lynda is very professional and down to earth. She always helps me feel comfortable during my treatment. She is so nice to talk to which is great for distracting from pain during treatment.

Linda was great and made me feel so comfortable!

Linda was great to work with and I will be requesting her for all my future treatments.

Linda was absolutely AMAZING!!! This was my first appointment and she was perfect. Thank you Linda❤️

I was too naive to the procedure but my nurse was too nice and patient enough with me the entire treatment. The treatment itself went well. I look forward to getting my second session next month. Thank you, Ideal image!

I have had about 6 treatments at ideal image and for several of them I’ve been lucky enough to get Linda. She is so nice and goes out of her way to put me at ease and make sure I’m comfortable. I definitely recommend requesting her when you go!!

Lynda was great! Very friendly and made the experience go very well.

Lynda is very nice and thoughtful during treatment

Linda was great, easy to chat with! Very personable and informative. Thanks, Linda!

Linda one of the providers is the BEST

Lynda was so helpful! She took me through my first session seamlessly. Not only was she personable and made me laugh throughout the appointment, she also took my comments/concerns seriously. Lynda made my experience so comfortable and I really appreciated that. Highly recommend her!!

Linda always takes very good care of me! I appreciate her attention to detail.

Lynda is the bomb!!! I see her every three months for my relaxer treatments; she's quick, extremely kind and very knowledgeable. Ideal Image Sunset Hills Rocks!!!

Linda and Ideal Image always offer fast, friendly service. I’m happy with my results. Always do a great job!

This facility is wonderful and Linda is amazing!! I highly recommend it!!

I had my second laser hair removal appointment. My nurse, Linda was wonderful. She was not only very personable but gave me many tips on how to make my next visit even better. I highly recommend Ideal Image Sunset Hills and their friendly staff!!

Great experience as always. I would highly recommend Ideal Image to anyone wanting Botox.

Ms. Linda is amazing, I can’t wait to finish my sessions with her!

Kara and Linda are A-mazing! Results are even better than expected!

Linda is the BEST!! I make sure to request her every single time! She is torough and makes sure she gets every hair. I feel so much better after every session with Linda! Plus she makes me laugh during my treatment! I look forward to my treatments with her! Thanks for being the best Linda!

Everyone was very friendly and they did a great job making me feel safe and comfortable during my appointment.

I was excited at first but ended up being kind of disappointed. I took the time out this morning to do the consultation instead of the scheduled time that I chose. I can’t quite remember the lady’s name but she was talking to me about quotes, gave me a total of 2553 including discounts and a lifetime guarantee which was sounding like not too bad of a deal. Then I told her that I had to make a phone call to make sure that I’d be able to run a credit check for the amount or if it’d be easier just to do payments, but I was definitely interested. She said it was an offer valid for 5 days today and I asked her to email me the info so I could show my mom. She said something else pertaining to the discounts only being valid for today & when I said I still wanted extra info she ended the conversation almost immediately following that & actually hung up on me before I was even finished talking. She never sent over the info so I guess she lost out on that sale because we were really interested. It seemed as if they were more concerned about the money instead of following through. We may still go with this company but at this point I’m not 100% sure.

Everyone is so friendly and welcoming. The place is very clean and following covid protocols. Will definitely be back!

Second treatment completed with Lynda again. She is professional and makes sure you feel comfortable throughout your treatment. 😃

I went today for my seconds session of cool sculpting and it was just as great as the first. Linda was the associate who helped me and she is so friendly and great at her job! She made the whole experience amazing. I cannot give her enough praise. I would definitely recommend this place to anyone looking for cool sculpting treatment!

Lynda, Lynda, Lynda!!!!! She is amazing. If you are making an appointment, I highly recommend you request her. She is sweet, professional, very well educated on the services, and goes above and beyond to make you feel comfortable before and after treatments. I am requesting her for the rest of my visits. I loved how she explained everything I needed to know with great detail since I was new to this experience. Thank you so much Lynda!!!🧡

I LOVE Lynda, my lady! She’s great, thank you for your service ! I prefer her everytime!

Linda was absolutely amazing. So friendly and so down to earth. Would absolutely recommend her every time and I cannot wait to come back!

I had Linda for my last treatment and she was amazing! Had some really good, light conversation. She was quick and efficient! I highly recommend and will probably get another area done in the future.

Everyone needs a Linda in their life! She is the sweetest, most caring and down to earth person. So caring to clients and always takes great care of me!

Although initially I was misled and told it would be painless with numbing cream, Lynda has definitely made this experience much more bearable. I just finished my second appointment, and every appointment I have is going to be set with her for sure! I give Lynda 5 stars, the company itself 4 stars.

I can’t speak more highly of Linda!! I purposefully go to her for my laser hair removal each time! Hands down the most professional, good hearted, caring individual! If your looking for the best ask for her she will not disappoint!!

My experience over the course of several years with Ideal Image of Sunset Hills have been beyond amazing!!!! Lynda is the nurse who has been doing my treatments and she is awesome!!!!!!! She treats you like a family and even better! Today was my last treatment but I’ll recommend you all to go there and enjoy the friendliest people and the best service ever!!! Love you, Lynda and you are an angel on this earth 🤗💝💝💝💝!!

I had a great experience at the Sunset Hills location. I felt very safe with all of their Covid precautions. My treatment was done by Linda and she’s great! Very kind and informative!

Linda was very professional and did a great job!

I had laser hair removal on my back done my Linda and she was fantastic. Professional, friendly, and very knowledgeable on the process. I felt very comfortable knowing I had her doing the procedure.

Excellent service! Great infection control measures. I felt 100% comfortable and safe going in for my treatment.

Linda and Brittne are so sweet, and take great care of you!

My technician was Lynda and she was incredibly kind through the process. She stopped when I needed a break, and overall the service was great.

This location is the best. Linda is my nurse and she is so gentle!! Hair removal made easy. Ask for Linda!

Linda is amazing!! Really all the staff at this location are so nice and helpful. I've been coming here for years and have always recieved wonderful service and great information.

I absolutely love ideal image. They have changed my life. The energy I get from this place is amazing. Everyone always has nice things to say. Mandi, Linda,Tammy and front desk girls are all beautiful amazing kind women. Id love to work here with them if I could 😉They helped me through my fears and scepticism of hair removal. I am now hair free thanks ladies.

Cara has been so wonderful in helping me make all my decisions 10/10!!!

I can’t give this company/con artist a zero or I would. I made the mistake of prepaying for services I was told I needed that weren’t needed amidst the beginning of COVID. I made a huge mistake of doing that, but I didn’t know that I would lose my job the next month and the world would turn upside down. I have received zero services rendered, and all I want is the money they stole from me. I will never step foot in that organization and I know a handful of women that have been robbed by them. Hence the quick turnaround at this immoral and corrupt establishment. A zoom consultation with a lady pushing for a discount if I prepay and want to cancel me services that were never rendered. I’ve called so many times and get the run around. This has been going on for months. Casey in the “customer service” dept. basically said too bad so sad and thought this was some funny game when $5k is a lot of money that I need to survive on. Contract or no contract you do what’s morally right and this company has no morals or integrity. I know people that have car payments on hold for a year due to COVID but ideal image robs me of $5k with no remorse or empathy. Free money and I’m taking them to small claims court and have filed a BBB complaint and I won’t go back to away. All I’m asking is for a corrupt company to pay me the free money I gave them back to survive in this economy we are currently living in. They refuse to and I won’t let them get away with this. PLEASE NEVER DO BUSINESS WITH IDEAL IMAGE. I WISH I WOULDVE KNOWN THIS PRIOR TO THEM ROBBING ME! Kelly Williams

I’ve been coming here for years and absolutely love the nurses especially Cara. And the staff couldn’t be nicer! I absolutely recommend Ideal Image.

great people and great results! they do an amazing job with working around my busy schedule. throughout my appointments, they’ve all made the effort to really get to know me and the results are awesome! highly suggest!

Linda did my hair removal treatment she was awesome, made me feel very comfortable. Cant wait to come back. 🙂

Lynda and Cara have done my treatments here, and it has been a wonderful experience. They are professional and fun, and make the entire experience amazing. I would definitely come back for more treatments if i could! Edit: I have attended another treatment for hair removal, and this time Kim was my wonderful tech. It is always an excellent experience, and even tho I am glad I'm almost done, I feel a bit sad that I may not see these amazing nurses again. 😭

The team is amazing! Make you feel immediately comfortable and make the treatment an enjoyable experience!

Linda was wonderful & very informative about other treatments. She made me feel very comfortable.

Ideal image is always so wonderful at working with my schedule and helping me reschedule if needed! The facility is doing a great job right now during Covid. My nurse, Linda was great! She was super friendly, answered all my questions, and kept me talking through the laser procedure! Thanks again!
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