the staff are all so friendly and helpful!

Madeline ands Jenny, What an awesome team! I drive 3 hours to receive services here and I will keep coming back. They are incredibly knowledgeable and informative. Thank you for your work!!

It was terrible. You guys promoting “customer appreciation” is a joke. I came in for Botox and was told if I didn’t pay for a membership that Botox would cost over $15 a unit which is robbery. No where in west county does Botox cost that much per unit. So ideal image is essentially punishing people who don’t buy the membership which is beyond unfair! I will never be back for this service again and will be sure to spread the word.

Madeline is amazing! Very friendly and talks you through the whole process. Definitely my favorite lady I’ve had so far 😊

all of the nurses are great,Jenny, Linda, everybody was so nice. Coolsculpting and laser hair removal were way more effective than I thought they would be at first

Linda was AMAZING! She made me feel very comfortable throughout the whole process. Thank you so much! ❤

Linda was very informative and super!

Linda was great!

Great service, Lynda was the best, she answered all of my questions & helped me understand the different services.The procedure she performed was quick and painless.

Really good experience

Lynda was absolutely amazing! Very quick and painless! Best experience I've had so far, im looking to the results and will definitely going back to see her.

It was better than expected. Very friendly and professional staff. Can’t wait for my next visit.

If I could give a higher rating I would! Linda was a pleasure to work with. She was very kind and any nerves I had she melted away. Very sweet. I would like to recommend her to anyone. Thank you!

Linda at sunset hill does great job and I would love to get treated By her again.

Linda is wonderful!!! Love everyone

Everyone is friendly and helpful. Linda is wonderful, informative and a pleasant person throughout the process.

Very friendly and compassionate

The staff at the Sunset Hills location is fantastic. Everyone is very friendly and professional.

This is my second round of botox. i waited a few days to reply since my injection was still very new. now i am very please to say, it did the job, perfectly. making an appointment was very quick. I was able to go in the same week of making the appointment. The staff was extra friendly, helpful, and very professional. the whole experience was fabulous, once again. Thank you

I went to Linda for filler and she was calm took her time and listened to me when I had questions and she did amazing work for me before my wedding!

My first visit to Ideal Image was their first day open after the stay at home order. Their procedures were top notch. I felt very safe and clean. The nurse, Lynda, explained everything she was going to before getting started. Then again what she was doing as she was doing it. I live far from the area so she also gave great advice on what to eat in nearby. Kudos!

Staff is always so welcoming and nice during my treatments! Linda was incredibly helpful & patient during one of my treatments when I was extra sensitive. Cara & Jenny are rockstars knocked my lower leg treatment out in 30 mins! Sunset Hills is the BEST location!!

I was nervous about my first laser hair appointment. Lynda was very knowledgeable, took time to explain and reversed my fears. Yes it does sting a bit, but I am excited to see the progress over the next few weeks and have scheduled my next appointment!!! In addition some of the reviews also had me concerned and I want to share that I had a totally positive experience. If you are a new patient ask about sun exposure and shaving before scheduling your appointment as the sales representative did not share that information.

Linda was awesome explaining and very friendly

Such a professional environment. Appointments are always on time, fast, and informative. My results after my first time were incredible! Wish I would have gotten this done much sooner. This process is life changing.

Lynda was awesome at chatting me up during treatment which made the process that much better! She was professional and made sure to address my areas of concern. Thank you!

Linda was wonderful today! Made a not so comfortable appointment much more pleasant.

Linda is great. She is one of the best ones. Very friendly, easy to talk to , feel very comfortable with her.

Linda was great and it was a fun experience which one cannot say often about getting shots.

Kim RN at ideal image in sunset hills is amazing! She has been very patient and professional through out my laser hair treatment. She fantastic! Ask for Kim, she’s extremely knowledgeable.

Linda. Thank you so much

Linda is amazing!! Professional, caring, tender with procedures, and great conversation. Also convenient location.

Had a wonderful experience here! Linda was amazing!

Today was my first day of going to ideal image and I was nervous because I’ve never done anything like this before. I had Linda for my nurse and she was great I couldn’t say enough good things about her! She made the whole experience perfect! She made me feel very comfortable like I was in the room with someone I knew very well. I’m looking forward to my second treatment in October and hopefully I get to have Linda for my nurse again!

Cara and Lynda were great!!

Linda did great! She is always friendly and well prepared. She is educated and willing to listen and answer all questions! I highly recommend her services!

Linda was amazing! Made me feel so comfortable! 10/10 recommend Linda!!!

Linda was absolutely awesome she went beyond my expectations. Sunset Hills

Kim was awesome and did great job Allison was so patient and very helpful

Linda is wonderful! Thank you!

Linda did a great job!

Linda was wonderful- very professional and made me feel very comfortable!

Kim did great job, very friendly and helpful Allison very nice and helpful. Thank you for helping me

Very kind and explained all procedures. Linda answered all of my questions and took the time needed to do so. Really good at her job!

Lynda was awesome and fun and is really good at her job!

As always, so great and happy with my results!

Linda Was Amazing

Had Linda today with Ashley helping out. Great job!

Linda was very informative and very accommodating.

Linda was my nurse and I ABSOLUTELY adored her! She was very professional, patient, personable and FUNNY lol this was my 4th session so it was a little painful for me and she made sure I was comfortable and paused if needed! I most definitely will be requesting her! By far the best encounter I’ve had this far!

Fantastic experience with Linda and Brittany today!!!

Lynda was amazing, no pain, excited to see the end result!

Linda Rix was so patient with me and my million questions 😊 and extremely informative, as this was my first….but definitely not my last procedure!! Thank you Linda, you’re awesome!!!

Linda took great care of me !

Linda was great. We had a few issues with pricing and the system however she thoroughly communicated with me (as did Brittany!) and made sure we were all on the same page before proceeding. She was kind and knowledgeable!

The person that did my laser was excellent. She was very reassuring and eased my discomfort as much as possible. I really appreciate the extra steps she did for me

I absolutely love this place! It's worth every penny!

wonderful nurses great location! My nurse fit me in on her busy schedule and did a great job explaining and checking in with me throughout the appointment.

This location is always so personable. Jenny is best! You won’t regret it! Linda is also great, she does a great job helping you and gives you a ton of helpful information.

Ulherapy treat was awesome 😎 I do all over again Kim is great at her job experience I felt like I was in good care

The entire company is fraudulent. You have to pay in full, thousands of dollars , before they will allow you to schedule a treatment but when you call to schedule after paying thousands they don't have any appointments available..

Linda was amazing!! So knowledgeable, explained everything in detail, and made me feel so comfortable for my first time getting lip injections! Highly recommend!

Linda is awesome

Linda is amazing and has made me feel sooooo comfortable with my hair removal appointments!! I HIGHLY recommend Linda and Ideal Image!!! ❤️

Sarady was professional, and friendly.

This is the second time I felt rushed in and out by the staff. I feel like my concerns weren’t heard and options were not readily available. I actually regret getting financed for the package I received. I don’t think the nurses there are adequately equipped to cater to ALL women of all races. Perfect laser for not so perfect results

Linda is AMAZING!! She was very precise with my laser treatment and made sure I felt very comfortable the entire time. Super nice and loved talking to her while I was receiving my treatment. She’s awesome!!!

Loved my experience with Lynda! She is quick and thorough! This was my first laser hair removal session and it went well!

Linda is the best

Came to ideal image for laser hair removal and Linda is the nurse that treated me. She is absolutely amazing and everything about the place is above expectations. Hopefully the let her treat me every visit.

Great Staff and great results!!! Made such a difference at bikini season!

The staff was friendly but the procedure didn’t work , I had to drive there twice which takes about an hour and a half for for pictures that once I never got results for because they couldn’t upload them and the other time because the staff didn’t know I needed final pictures. I never heard back from them about the results .They got my money and that was it . I asked if I could cancel my lifetime guarantee because I would not use it . The website said I could cancel within 30 days. When I asked about canceling they said I needed final pictures first before proceeding with anything, well of course the pictures took longer than the 30 day window and now I am out of that money too . I would not recommend this to anyone.

I’ve seen Cara 2 times now for laser hair removal. She is super friendly and makes the experience way more pleasant. Cara explains the laser process before, during and gives advice for after care as well. She is awesome. Thank you Cara!

Linda is the best! She’s awesome!

Very professional and great service. Lynda answered all of my questions and made sure I was comfortable. I highly recommend them and specially lynda. Thanks!

Very friendly staff, from start to finish. Even though the treatment was more painful than I anticipated, my nurse did a great job talking me through it, informing me and making me laugh- all good stuff!

I had a fantastic experience at ideal image! Linda was especially great and made me feel very comfortable! Excited for my next appointment. Thank you!

Linda was awesome and very thorough. Made me very comfortable and was fun to talk to. Thanks again!!

Linda is the best!

Cara was fantastic as always. So friendly and fast!

Linda was super sweet and fun and helped distract me from the lasers! She made the highest laser settings I've had yet still be an enjoyable appointment!

The nurse Lynda was really kind and professional and I am really happy that she was my nurse today. and she helped me a lot thank you Lynda 😍😍

Went back for my first treatment in over a year and Lynda was so caring and awesome! Even though I was nervous about the treatment she made sure to communicate with me throughout the whole process and gave me some great information for future treatment options. It was a great experience!

Well, after speaking to your sales rep and spending over $1000 dollars I show up for my appt, they were over 30 minutes late calling me in( no apology for making me wait) , then I was told they couldn’t do my treatment, because even though I disclosed all my medical stuff to initial rep and they said it would be fine, and then filling out my medical history before appt, but no one bothered to look at it before I got there, so I drove 45 minutes to ur facility, to then wait 30 minutes past my appt time, and then told I can’t be treated because they didn’t look at the medical history they asked for, and then when I said fine just refund all my money- I was told that it has to be sent for review?? What the hell kind of sham company are you running??

Linda did my laser hair removal and she was so nice and friendly! She did a great job and was very communicative about the whole process.

For my consultation, I was told it would be a zoom meeting.. But it was a lady on the phone.. I really was ok with that. She told me a price without seeing areas I wanted treated. And when she gave me a price.. I said I would have to talk to my husband. She said... So your not buying today!? Very Rude ..I told her my husband was sitting behind me and I could put her on hold to talk to him... I just felt pressured. But I did tell her I would go forward with it.. Also I forgot to tell her that when I called to make the appointment she (I forgot her name) told me that I would get and extra money off if I made the appointment that day..( I think it was 100.00) Nothing was said about that... I just wasn't confident when I got off of the phone... They were sure in a rush to get my money, But I haven't heard from anyone about my appointment.......

Wonderful experience ..This is my second visit...friendly staff.. clean office

I have been going to Ideal Image for my last few Botox sessions and fillers. I was a first timer for fillers and felt very at ease and comfortable. The nurse also informed me I was using too many units of Botox in one session and so I scaled down - I appreciate the honesty! I have nothing bad to say about any of the nurses I’ve worked with there. I really do like Linda for fillers! She’s extremely personal, professional, and knowledgeable!! I will continue to use Ideal Image for any facial cosmetic work 🙂

Linda was amazing so sweet and very professional. I had a wonderful experience with my first treatment! ☺️👍

Went for my second ever Botox treatment. Everyone here is so professional and nice!

Linda makes laser hair removal completely painless! A joy to be around.

Linda and Kara are the best!

I had been a previous client of this location in the past. I was ready to treat another area, and I knew there wasn’t anywhere else I wanted to go. The staff, especially Cara RN*, Jenny RN, Linda RN, and Kim RN and the front desk girls are wonderful, courteous professional, and personable. I would recommend anybody go to this location for excellent service.

I have been very impressed with the quality of service and communication from all the staff. I have had a different nurse for each treatment but each one has been as nice as can be. My treatment progress has come a long quite well and I am so pleased with the results. When I did my consultation is was virtual and the conversation was easy to have and the representative was extremely thorough in answering my question. I am so glad I decided to go with Ideal Imagine.

Lynda always takes very good care of me! I appreciate her attention to detail.

Linda was great! Overall great experience!

The overall experience with you guys have been very very poor. From the me getting started with the girl that did the consultation to the day of the procedure. Firstly, I wanted the procedure before a certain trip and she knew this. I contacted her 3 weeks prior and didn’t get a response from her. A week later she contacts me again and I write her again and tell her I’m ready to go. She finally sends me the revised paperwork, I sign it and then they call to schedule. When I schedule they said they can’t do anything about my date and basically my only options were to do it after my trip or the day before. I told her I just wanted a refund at this point and was told I couldn’t get one since I already paid using the payment plan despite not not even scheduling yet. Oh not to mention they told me they couldn’t pull up the date to schedule until I paid. Finally I just opted for the day before but then went to the procedure that day and decided against it. Fast forward to my second procedure date. I went and I admit this time, I tried the procedure and couldn’t handle the cold. The girl kept trying to get me to do it on a different body part and I told her I was not interested. I finally told her I’ll just do another procedure, like juvaderm fillers. (I had another trip that’s 10 days away and I bruise for at least a week so I wanted to do it soon as possible). I thought she could do it that day but instead she said they would call me and let me know what they could do. At this point she was very dismissive. I said well, isn’t it just a credit? And I wad told that they’ll just email me. I told her my situation and that I would prefer to do it sooner than later since I’m leaving in 10 days and she STILL said ok, well call you. I said in how long? She replied a week. I said can I call your manager? She said that I couldn’t because there’s only one manager that runs all 3 locations and she refused to give me the phone number or email. So here it is, a week before my trip and I have to make an appt w a different Med spa and that credit is pretty much useless. Thanks a lot. You guys have the worst service I’ve ever experienced. Update: after my post, I reached out to someone and told them I was told to reach out. The rep said someone will get back to me in 48 hours, it is now april 8th and I still have not heard anything back about my money nor anyone for that matter. The service is just beyond poor. And I went to Renaissance Spa and they did a real consultation (not video) and told me I wasn’t even a good candidate for cool sculpting under my chin bc I didn’t have enough fat, let alone the 3 sessions that Ideal Image charged me and now since I didn’t do it, have no idea where my money is!!!!

Great experience with laser hair removal. Everyone is very professional and the best at what they do. Highly recommended!

Kim treated me multiple times at Ideal Image. She is fantastic and makes you feel very comfortable! I have excellent results. Thank you!

I had an appointment set for today, I already paid almost $900 for the services I wanted and as I was leaving my home they called to say they had to cancel my appointment. I understand the person that was going to be doing my procedure had an emergency, that’s fine. But when I asked if they could find another ideal image for me to go to, Brittany said she could try but “everyone is pretty booked so she can’t make any promises.” So I took that as, I wasn’t able to go to another location today. I took off work to have this done today. Then I call other places and a lovely spa (not ideal image) was able to squeeze me in, again because I was told by Ideal Image they had to CANCEL my appointment for today. I then get a call from a woman who said they could get me in at the Creve Couer location (which again, they made it seem like no where else could take me) and proceeded to tell me they would not refund my $900. I would never go to this Ideal Image. I feel scammed and they were not professional in the slightest.