My experience with Madeline was awesome!! She was definitely nice and gentle with me. I'm super pleased and can't wait for my next session. Very professional staff. Thank you guys

Madeline and Jamie were super nice and very thorough! Thanks so much!

Madeline is the only reason I keep coming back.

Madeline and Kim were excellent. The staff is friendly and the treatment works! I am so happy with my laser removal results and experience so far. Highly recommend!

Sara was amazing! She told me everything about what I needed to know about fillers. She was kind and humorous. Feel comfortable about getting it done soon!

I had to wait longer than I liked, but the treatment was fine, and the technician was very knowledgeable.

It’s always so positive and always being taken care of and

Great customer service! I also appreciated the apple juice and cookies on the way out. Way to go treating your customers right! I love the "going above and beyond" practice you have.

Kim was a pleasure and made my first time experience with fillers great

Great staff and everyone was very friendly!

I saw Linda for cool sculpting and she was so wonderful. Thoughtful, compassionate and knowledgeable. The front desk staff who checked me in was so friendly. At the end of my appointment, I was able to get scheduled for my next appointments and I am so excited to see the results of my treatments.

She was truly amazing and made me feel so comfortable. 10/10

Kim did great and I have high hopes for my laser hair removal. This was my first visit so I will have more feedback throughout the process. Everyone there was super friendly.

I’ve been seeing Kim for almost a year for laser hair removal and I am so happy with my results. I request her every time. She puts me at ease and makes me feel comfortable. Laser hair removal was one of the best decisions I’ve ever made. My only regret is I didn’t do it sooner!

Very pleased

I love the Sunset Hills location and all staff there. Linda and Jenny rock. I love Brittany too!🙂

Friendly and good service

The staff was informative and friendly. I was seen at my appointment time, scheduling is super easy. I was made very comfortable for laser hair removal. Excited for my future visits!

I loved it she was honest and her vibe was lovely

These ladies are absolutely wonderful! Nicki and Melissa made my day today. Everyone is so friendly and helpful. Definitely some of my favorite people!

Five stars as always 🙂

My laser tech was very polite and professional. She made my experience pleasant

Madeline and Kim did an awesome job! This is the first time I had two people doing my legs at the same time and it really made the visit quick and I had decreased pain! Hope I get two clinicians every time!!!

Had Nikki she was amazing!! Great overall first time experience

Ashley & Haley were amazing, professional and incredibly thorough

Anne was so patient with me. She did a great job answering all of my questions. Great consultation and have already booked my first appnt!

Madeline was great awsome service total recommended 👌

Want the best set of looking lips?! Go see nicki!!!

My nurse, Heather, was very nice and professional. She gets an A+. However I was specifically told that both sides of my outer thighs would be done at the same time for an approximate total of 75 minutes. I was told by the nurse when I got there (undressed and on the table) their facility only had 1 pad to use so it would be 2.5 hours total. 3/4 of the way through the second side the machine had some sort of cooling error and the whole machine shut down. Heather got it running again but said we had to start from the beginning!!!!! I was there a total of 3.5 hours! Not thrilled at all about that! * UPDATE - It's been 1 month and no one from the Sunset location has responded.

I had Botox and laser hair removal. Jamie was amazing! Walked me through the process. It was easy and fast!! She was amazing!

I’ve been coming here for over a year and have always left super satisfied and happy. The staff are amazing and always polite. Jenny has been my nurse five times at least and is always great. Brittney has helped me on every visit and any issue I may have she’s been able to fix them with a professional attitude.

Kim and the team have been wonderful. Occasionally I have some special needs and they take care of them right away in addition to working with my schedule and letting me choose the aesthetician of my choice. Thank you for continually looking out for my best interest especially my health. Professional and kind and always willing to explain and answer questions

Great, friendly staff

Very professional and helpful in explaining what the procedure is going to be! And what to expect after treatments

Nicole was awesome! Very professional and informative. Would highly recommend!

Everything is always great! Both ladies did a great job!

bad

I had a great experience. Jamie was awesome!!

The video conference lady was nice and professional. She did a good job. I was just really shocked by how expensive cooltone is. It's just way out of my budget and that of average Joes...

I would like to share my experience with everyone and how good experience i have had so far , the results are great i wish i have done the laser hair removal a years ago. I have been doing multiple sessions so far the results are amazing. And i don't have to shave every other day 😂 . Jenny and Jamie are great, very professional and educated, answer all my questions, give me all kinds of advice even without me asking them , very knowledgeable . I can't say enough about my experience with them and all the staff from the first person that i spoke to to the front desk and of course Jenny and Jamie. Im so happy that I found Ideal Image and decided to do something for myself. Thank you Sunset Hills!

Very good and quick service.

It is a bit pricey, but I had my bikini and under arm area done years ago and I’d do it again.

Nicole was amazing as usual! She made me beautiful and eased my mind before my appointment. Thanks so much!!

Madeline is amazing!! She is so wonderful at every appointment! She makes me feel so relaxed and comfortable during the appointment. Would highly recommend her to make you feel at ease.

While Linda is fantastic, the other aspects of it make me give it a low rating. I've had an issue with my appointment being cancelled the day of due to an error on their end. I find it extremely difficult to get an appointment. All of this on top of the fact that I feel that I spent an awful lot of money for something that hasn't produced any visible results.

Very nice young helpful information

Linda is awesome! Informative and it’s obvious she loves what she does. Highly recommend her.

The staff are friendly and professional. They all seem to be knowledgeable about all services - the place is clean. The only negative thing is they require you to wear mask still - really not a big deal but maybe for others

Very professional

Wanna thank Linda for making me feel comfortable during my cool sculpting the last 2 days! She worked a schedule out for me to get the process going so I would see results by my wedding in September. She went above and beyond for me! Would highly recommend this location.

Linda was so helpful and clear with each and every step. Definitely coming back to this place.

Friendly helpful staff. Made things easy to understand. I felt very comfortable during procedures. They are very motivating, genuine and knowledgeable from the moment I had questions over the phone to holding the door open while I left and giving me thorough post procedure instructions. I'm thrilled to have found this place and to decided to go for it and do something for myself for once. Time to feel more confident. Thank you staff at Sunset Hills.

My experience at Ideal Image Sunset Hills is always fantastic. The staff is considerate and kind, they take pride in their work and are professional while also friendly and approachable. They are quick to answer any questions I may have and put my mind at ease. I would highly recommend them to friends and family and will likely be a return customer in the future.

Linda is wonderful! Thank you! Kim is the bomb! Thank you so much! I'm loving not plucking daily!

The nurses were fantastic before, during and after my hair removal treatment! Ideal Image Sunset Hills is helping all of my hairless summer dreams come true.

Such a wonderful experience. All of the employees were so friendly and kind. Linda is the absolute best ever she was kind, gentle, and super accommodating! I would highly recommend this location for all of your services!!

I am very disappointed with today treatment. I did full face and one side of my cheek is scared like a lines all across my face it’s very disappointed. I am giving one start because I can’t post without giving a star

fantastic experience quick easy & painless! I had Madeline & she was great! made me very comfortable throughout the procedure

Great job!! Lauren and Linda were so so amazing and helpful!! 🙂

I highly suggest not purchasing any packages without clear information on availability of your services. I was 100% lied to about when I could schedule until after I paid and signed and then was told it wouldn’t be for months, even then they only scheduled half of the services they were supposed to, and not even at the correct location and on a day I told them I was not available. At this point it’s been two months and there still isn’t availability until July. On top of that, they are multi thousands higher for the same procedures as other places in the area. I was okay with that because of the reputation Ideal Image has but I am NOT okay with the price coupled with poor customer service and terrible availability of services. I’ve had a claim in for almost two weeks with customer service. I was told 5 business days for resolution but it’s been 10. I have followed up by phone and email and gotten repeated false promises that someone would be following up with my case.

Jamie and Jenny, What an awesome team! I drive 3 hours to receive services here and I will keep coming back. They are incredibly knowledgeable and informative. Thank you for your work!!

My first appoint they were running 30 minutes behind my next appt is in June. We shall see.

Madeline was amazing so nice and very professional. I had a great experience ! ☺️👍

Madeline, she was amazing for my first time. She was great overall and it was over before I realized. She eased my nerves through the whole process.

Everyone is always so friendly and welcoming!

Such a great experience! On time and efficient. Felt very comfortable as well! Highly recommend. Jenny did my session and Connor assisted with front desk questions!

Great

My visit to the Sunset Hills location was quick and easy! Connor at the front desk was very friendly and Linda was so knowledgeable and kind during my treatment!

I love Linda!

Madelyn and Jenny were amazing at my most recent appointment! I know I am in good hands with these ladies!!

Excellent

Linda was great. Loved the service

Today was my first visit and Ideal Image made the whole thing a breeze. I received clear instructions from my nurse, Linda, about what to expect before, during, and after the procedure. I’m excited to see the results!

Not good

Linda is so nice and great!

It was a great experience!! Linda was awesome and made the whole process so easy!!!!

Linda was MAGNIFICANT!!!! She was patient, kind, explanatory, supportive and just all-around wonderful, especially to a 1st timer. I came in a bit apprehensive but she quickly quelled my anxiety and did EVERYTHING she could to put me at ease. Thanks for having Linda be a face for Ideal Image.

Linda was very nice & talked to me threw the process. Great experience.

The staff was very welcoming, the nurse that did my treatment showed a concern for my comfort level. She was also receptive to the things I expressed.

Madelyn was amazing. She walked me through everything and was extremely kind to me during the entire process.

Always professional and friendly. Jamie, Madeline and Jenny are all wonderful. The girls are great at making you feel welcome and comfortable during the whole process.

Linda helped me so very much with my experience at Ideal Image. She told me what to expect and helped me plan my next 4 appointments. It was easy.

I saw nurse Madeleine for my first appointment today for laser hair removal. She was friendly, provided detailed information and provided professional and efficient service!

I am almost done with treatment and SO happy with my results! Madeline is just the best! If I get more areas treated, I would love for her to do it. She is a perfectionist and so accommodating! Jenny has treated me too and she’s amazing as well!!

Madelyn is the best and she makes you feel super comfortable!

I’ve been going to this location as well as the Creve Couer location for about a year now for my laser treatments. While both locations have been phenomenal, my treatment today by Linda deserves a special shout-out. She was by far the most thorough technician I’ve worked with. I always noticed the hard to get to areas had more hair coming back, but I really feel Linda went above and beyond to make sure those places were taken care of. Plus! She was super nice and professional. She was so good that I asked to be scheduled with her specifically for my next treatment.

Linda is absolutely wonderful. I look forward to my next visit. She’s knowledgeable and caring. She is the best thing that happened for my visit!

Madeleine is awesome!!!

Today was my first treatment and Madeline was amazing and made me feel so comfortable and relax. She explained how the appointment would go and how it would feel. Definitely requesting her again! Thanks Ideal Image & Madeline!!

Linda was so kind and helpful! Thank you!

Linda was great! Made me feel very comfortable!

Linda has been amazing through my entire cool sculpting experience. Very professional and helped me to feel comfortable. Definitely recommend!

LOVE Ideal Image! I could tell a HUGE difference after just 1 session!!! Natalie has been my nurse for my past 2 sessions and she makes me feel extremely comfortable and relaxed!!!! All staff members are extremely knowledgeable and professional.

Linda was wonderful and super nice and took her time taking care of me. I appreciate her very much!

Linda did a wonderful job! Very professional.

Linda was wonderful!

I am not going to lie laser hair removal hurts but the technician is very quick and makes it as easy as possible!

Lynda, Jenny, and Kim are all great! I have had all of them for different services. It is a great experience with them.

Lynda was great she did several different treatments for me. She was quick and personable. I hope to have her again.