Reno

6629 South Virginia Street
suite C
Reno, Nevada 89511
775-636-8160

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Ideal Image, the Advanced MedSpa of Reno opened its doors in 2006. With the sun shining up to 300 days a year, and being less than an hour away from beautiful Lake Tahoe, Reno is one of the best places in the world to enjoy life without a need to shave, tweeze, pluck, or wax unwanted hair.
  • In addition to Laser Hair Removal, our Nurses and Nurse Practitioners, have been extensively trained at our Cosmetic Institute, in all of our services including: CoolSculpting, Ultherapy, Forever Young Broadband Light Therapy and injectables including Botox, Juvéderm, Restylane, Kybella and more! With the services we provide, we are able to create a personalized treatment that is as unique as you are.
  • We would love to talk about all your concerns, how we can help you look good and feel good, and deliver natural looking results! Call or drop by Ideal Image Reno, we are looking forward to meeting you, and starting you on your journey today!!
4.4/5
4.4 /5
189 Reviews

Google
2.0/5
Jan 19, 2022
Google Ideal Image Reno
My shots for my smile lines were not done correctly. Just like my lips they were not set in the appropriate spot so they do not look right.
Google
5.0/5
Jan 18, 2022
Google Ideal Image Reno
I had filler today done around my mouth for the first time ever. And I’m very happy with the way Sunali came through for me. She is Awesome!!! I will definitely go back to Ideal Image again!
Google
5.0/5
Jan 17, 2022
Google Ideal Image Reno
Friendly staff. Professional service and able to answer all my questions.
Google
5.0/5
Jan 7, 2022
Google Ideal Image Reno
The results have been great, my chest has reduced like 2 inches and am starting to see definition. Patience is key, thanks so much ideal image, you were worth every penny
Google
5.0/5
Jan 5, 2022
Google Ideal Image Reno
Joleen is fun and efficient. Had a great BBL experience with her!
Google
5.0/5
Jan 3, 2022
Google Ideal Image Reno
Thank you so much for explaining so well and a painless procedure!
Google
5.0/5
Jan 3, 2022
Google Ideal Image Reno
Jolene was extremely professional courteous funny having laser is not one of the most fun things in the world it’s kind of painful but Jolene made the experience pleasant . Love her and Ideal image I strongly suggest that you have your service done with Jolene!!!
Google
1.0/5
Dec 30, 2021
Google Ideal Image Reno
To begin with, sounded like a great option, was costly but expected, to never shave again sounded like a DREAM. I paid 2500 for laser hair removal with the lifetime guarantee. This was explained to me as 9 treatments over 16 months. What they DON'T do, is extend anything when THEY were the ones who called and canceled your appointments. They also DON'T extend anything when THEY are short staffed and can't schedule you for three months. Then they decide to tell you that you can pay, even with that lifetime guarantee, $125ish for each additional appointment that you may need to complete the service you already paid for. To add to that issue, you can call to discuss with the person who denied the contract extension, but you will end up calling about 5 times in one month, only to be told "the person who did the denial is unavailable at the moment and will call you back" Okay, next time you tell them you want to speak with a supervisor "Her supervisor is unavailable at the moment but I'll include the supervisor on the message to ensure you get a call back" Still NOTHING. You call them again and then they tell you that you're welcome to pay more out of pocket for services that are insufficient.
Google
5.0/5
Dec 29, 2021
Google Ideal Image Reno
Sunali! You are amazing:) Thank you 🙏 for taking care of me. Very professional Excellent technique
Google
5.0/5
Dec 27, 2021
Google Ideal Image Reno
Very kind staff worked with me to find great deals and made sure I was comfortable during the whole process 10/10
Google
5.0/5
Dec 24, 2021
Google Ideal Image Reno
I love these ladies!!! They have changed my whole life! Thank you Ideal Image ♥️♥️♥️♥️
Google
5.0/5
Dec 19, 2021
Google Ideal Image Reno
My laser treatment was done fast and went smoothly
Google
5.0/5
Dec 18, 2021
Google Ideal Image Reno
Sunali is so sweet, kind, professional, though, comforting, and caring. Being a first time patient she put my mind at ease as what to expect and she took the time to make sure I had all of my questions answered. You can truly tell that she loves her job and enjoys working with patients. Having her do my treatments every time is worth driving from over two hours away. She has made my experience at Ideal Image the best possible experience I could of asked for. She is truly an asset to the Reno office and I look forward to seeing her for future treatment.
Google
5.0/5
Dec 16, 2021
Google Ideal Image Reno
I had a great experience with Ideal Image. I have had laser hair removal treatments from a different medspa; however, Stephanie was very professional and I would highly recommend Ideal Image to anyone! She made me feel very comfortable throughout the entire process. I have also had treatments with Mae who is very friendly and great as well!
Google
5.0/5
Dec 16, 2021
Google Ideal Image Reno
Charlotte is exceptional. Highly professional
Google
5.0/5
Dec 16, 2021
Google Ideal Image Reno
I feel very comfortable and well taken care of here!
Google
1.0/5
Dec 13, 2021
Google Ideal Image Reno
I saw a 75% off on FB. I called for a consultation. I was very disappointed in the prices. The person on the phone told me a least a dozen times her title at the company. She was very self absorbed.
Google
5.0/5
Nov 30, 2021
Google Ideal Image Reno
Joleen was great! She made sure I was in and out of my appointment while also making me feel comfortable. She has a very bubbly personality and made me laugh a lot 🙂 Thank you Joleen!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Reno
Charlotte is amazing, very professional, provided feedback, answered my questions, and so friendly. Love the great staff and service!
Google
1.0/5
Nov 22, 2021
Google Ideal Image Reno
Horrible..facial hair was no removed most of my facial hair came back and you don't give an extension..so what about the lifetime guarantee.i wouldn't recommend this place to anyone..im super mad that I paid you guys so much money for nothing!!
Google
5.0/5
Nov 19, 2021
Google Ideal Image Reno
I will never go anywhere else! Charlotte is literally the BEST!!!
Google
2.0/5
Nov 19, 2021
Google Ideal Image Reno
You are way too expensive
Google
5.0/5
Nov 17, 2021
Google Ideal Image Reno
Joleen is incredible. She made my appointment go by so quickly and attended to all of my needs making sure I was comfortable throughout the length of the appointment. She made sure I was happy with my results and helped me map out how many more appointments I would need to reach my final goals. As well as this she is very kind and has the best interest for the client in mind. She does a very thorough job while being fast paced. Thanks Joleen!
Google
1.0/5
Nov 10, 2021
Google Ideal Image Reno
I cannot stress this enough - DO NOT GET TREATMENTS at ideal image. I paid $5,000 dollars for my laser hair removal and it has been nothing but a fight to get treatments scheduled, they call and cancel on me, they were short staffed and couldn’t get me in and said they would extend my contract oh but wait it won’t work because the future appointments aren’t more than 4 weeks away to get me in so I’m screwed out of my last 4 appointments I paid for. Mind you I never cancelled I was always there - they cancelled on me. Every single person I’ve talked to has given the worst client experience. You would think giving a company $5,000 would get you an appointment. They are the rudest most non accommodating group of people who cheat you out of what you paid for and incredibly unprofessional. I’m so upset I’ve wasted my money on their services they won’t even provide.
Google
5.0/5
Nov 1, 2021
Google Ideal Image Reno
Charlotte was wonderful !!
Google
5.0/5
Oct 23, 2021
Google Ideal Image Reno
It was amazing!!
Google
5.0/5
Oct 22, 2021
Google Ideal Image Reno
So happy a friend referred me to Ideal Image. Very happy with their services and staff.
Google
5.0/5
Oct 16, 2021
Google Ideal Image Reno
Sunali was amazing!!! I highly recommend
Google
1.0/5
Oct 14, 2021
Google Ideal Image Reno
The staff is friendly and caring, however the effectiveness/application of my first procedure was terrible. I was told that after my first treatment I could expect at minimum a 25% reduction in fat in the area, and up to 50% if I retreated before 30 days. After my first treatment I was advised to wait at least 3 months at minimum to schedule my next procedure in order to get optimal results. That is conflicting information from two staff members. We compared my first pretreatment photos with my second pretreatment photos and there was no difference. The procedure is expensive and painful, and it did nothing. I was beyond disappointed-I truly wanted to cry. I spent a lot of money on faith that what I was sold was true and I feel that I have been ripped off.
Google
5.0/5
Oct 13, 2021
Google Ideal Image Reno
I was very happy with my service
Google
4.0/5
Oct 8, 2021
Google Ideal Image Reno
My experience today was great. I had my first leg treatment with Joleen and she was wonderful. She made me feel so comfortable and the pain was very minimal. The most painful area thus far has been the bikini area. I have currently had one treatment done on the under arms, linea alba, full Brazilian and fulls legs/feet.
Google
1.0/5
Oct 7, 2021
Google Ideal Image Reno
Mary was very nice and professional. She texted and asked if she could set me up with a consultant. I agreed. Then came LIZA. Liza did a Zoom mtg with me where she continually belittled me and kept calling me "Girl" and "Babe". That was enough for me to want to hang up, but I listened. I told her I thought the price was lower than i anticipated, but i needed to speak with my husband. She at that point kept saying "Nah, you don't need his approval, Girl"! VERY unprofessional. At that point I said forget it and left the Zoom. She was obnoxious and pushy.
Google
5.0/5
Sep 27, 2021
Google Ideal Image Reno
I’ve been coming for years and all the Team seems to really know how to take care of a customer and turn into family
Google
5.0/5
Sep 22, 2021
Google Ideal Image Reno
Ideal Image is the very best Med spa I have been to. The whole staff is friendly and very professional. Joleen the nurse did an amazing job with my Ultherapy. I already look and feel 10 years younger. Every person that wants to look and feel their best Ideal Image is the place to make it happen!
Google
5.0/5
Sep 15, 2021
Google Ideal Image Reno
Employees are helpful and make the experience fun & humorous
Google
5.0/5
Sep 11, 2021
Google Ideal Image Reno
Joleen is wonderful! Gentle and friendly.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Reno
I always have an amazing experience
Google
5.0/5
Sep 3, 2021
Google Ideal Image Reno
The procedure went very well. The nurse practitioner Solomo was very professional and attentive. I will definitely be returning.
Google
5.0/5
Aug 26, 2021
Google Ideal Image Reno
Had an amazing experience. Stuff was friendly and understanding .
Google
5.0/5
Aug 23, 2021
Google Ideal Image Reno
LOVE IT HERE!!! CHARLOTTE IS ALWAYS A PLEASURE TO WORK WITH
Google
5.0/5
Aug 18, 2021
Google Ideal Image Reno
I had an appointment with Charlotte. She was very professional and put me at ease about the treatment.
Google
5.0/5
Aug 11, 2021
Google Ideal Image Reno
Yes very friendly consult and Im excited to get my facial hair taken care of
Google
5.0/5
Aug 10, 2021
Google Ideal Image Reno
Joleen was amazing!! I did my first session and she explained the process and the expectation. It was quick and easy. I highly recommend her!!
Google
5.0/5
Aug 6, 2021
Google Ideal Image Reno
Loved it! Everyone was nice and made me super comfortable!
Google
5.0/5
Jul 28, 2021
Google Ideal Image Reno
It was an amazing experience
Google
5.0/5
Jul 27, 2021
Google Ideal Image Reno
Jolene is the absolute BEST!!! Very friendly and gets you in and out. 5 stars!!
Google
5.0/5
Jul 27, 2021
Google Ideal Image Reno
The ladies I talked to were very helpful and informative. They were sure to answer all of my questions and laid all the information out for me very nicely. They were super nice and have great customer service! Sunali was so nice and great to talk to I felt very comfortable, she provided a quick and efficient service. Love this place, it’s a great experience every time with amazing results!
Google
5.0/5
Jul 26, 2021
Google Ideal Image Reno
Sunali did my treatment today on my full legs and feet, very professional and always look forward to seeing her. Even booked a touch up.
Google
5.0/5
Jul 26, 2021
Google Ideal Image Reno
Sunali was great- she was professional and made me feel so comfortable.
Google
5.0/5
Jul 26, 2021
Google Ideal Image Reno
I love this place! Everyone has been so professional, the office is clean and every time I come in here I feel welcomed. Sunali did my laser hair service today and she was absolutely amazing! I would recommend ideal image to anyone looking for their services. 🙂
Google
5.0/5
Jul 13, 2021
Google Ideal Image Reno
I love the service, really I feel comfortable and see the results are my best part. Than
Google
5.0/5
Jul 13, 2021
Google Ideal Image Reno
The ladies were really nice and informational.
Google
5.0/5
Jul 8, 2021
Google Ideal Image Reno
This location used to be horrible for trying to schedule services, but they’re back up to full staff now with a lot more scheduling availability. Jolene is awesome!
Google
5.0/5
Jul 7, 2021
Google Ideal Image Reno
Jolene was so kind and professional as this was my first time with laser and I was very nervous! She explained the process so I knew what to expect and made me feel safe and taken care of. Excited to continue my treatments with her!
Google
5.0/5
Jul 6, 2021
Google Ideal Image Reno
All the staff is so friendly, and my BBL treatment provider accommodates my requests to make the procedure as comfortable as possible!!
Google
5.0/5
Jul 2, 2021
Google Ideal Image Reno
Amazing location. Joleen made me feel so comfortable and expressed expectations very clearly. She alone deserves the full 5 stars. I can’t wait for my next appointment.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Reno
The staff is very good at what they do the lasers are the best in the industry
Google
5.0/5
Jun 30, 2021
Google Ideal Image Reno
Great service. Technician was attentive and helpful.
Google
5.0/5
Jun 25, 2021
Google Ideal Image Reno
Awesome service! Joleen is the best. Everyone is so friendly 🙂
Google
5.0/5
Jun 24, 2021
Google Ideal Image Reno
So happy with my hair laser removal. I SEE RESULTS AT THE SAME DAY!!! LOVE IT.
Google
5.0/5
Jun 23, 2021
Google Ideal Image Reno
This is a great place to come. After my first treatment I saw amazing results. Joleen is absolutely amazing, and made me feel so calm and confident about my procedure!
Google
5.0/5
Jun 21, 2021
Google Ideal Image Reno
Joleen is personable, professional and has awesome bedside manner. I won’t schedule with anyone but her. She really takes care of her clients! Highly recommend Joleen for laser hair removal.
Google
4.0/5
Jun 18, 2021
Google Ideal Image Reno
The building power had gone out but the girls worked together and made sure that they could still do my treatment. I appreciated that they went out of their way to complete my treatment.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Reno
Very quick and easy the ladies who work there are very inviting and friendly
Google
5.0/5
Jun 5, 2021
Google Ideal Image Reno
Very professional and helpful staff, any questions I had will be answered right away and my procedure was easy and fast!
Google
5.0/5
Jun 2, 2021
Google Ideal Image Reno
Joleen was the best! Ideal Image was very professional and made me feel super comfortable. Can’t wait to finish underarm & Brazilian
Google
5.0/5
Jun 1, 2021
Google Ideal Image Reno
Prompt and cheerful care. Joleen took great care of me and was a fun appointment at the end of a day!
Google
5.0/5
May 30, 2021
Google Ideal Image Reno
It was great! Ready for more! Joleen was wonderful
Google
5.0/5
May 30, 2021
Google Ideal Image Reno
Joleen is incredible Booked with her in the future
Google
5.0/5
May 29, 2021
Google Ideal Image Reno
I’ve been coming to this location for a few months now and I’ve had such great service every time. The staff is very friendly, and my provider Sunali is the sweetest. She is very gentle and thorough and makes sure that I’m comfortable throughout the procedure. I highly recommend this place.
Google
1.0/5
May 27, 2021
Google Ideal Image Reno
this was horrible! I previously left a positive comment until I went to schedule my services and was told they were booking 2 months out! Emily never told me that or I wouldnt have signed up. then I asked for a refund and I was told it was up to the customer service team. What BS! Emily never told me that either when I was signing up. I would NOT recommend this place.
Google
5.0/5
May 26, 2021
Google Ideal Image Reno
Joleen was amazing what a great experience. I can’t wait for my next appointment 🙂
Google
5.0/5
May 20, 2021
Google Ideal Image Reno
Kristine if very informative/knowledgeable and was fun to work with!
Google
5.0/5
May 19, 2021
Google Ideal Image Reno
The staff was super nice and friendly! They took the time to explain the procedure. They told us what to expect. I loved how they took a lot of care with the treatment, very gentle and meticulous. I definitely recommend Ideal Image, Sunali did an incredible job with my Botox and Joleen was amazing too. I will definitely be back!
Google
5.0/5
May 19, 2021
Google Ideal Image Reno
The staff was amazingly nice and very friendly. Explained what the treatment entailed and made me feel very comfortable and were very gentle. I would recommend this place a 100% and get treatments done by Sunali and Joleen.
Google
5.0/5
May 14, 2021
Google Ideal Image Reno
I had a filler from a place in Reno that changed the appearance of my lips - but not in a good way. One side was fuller than the other and it made me look like I had a stroke. 🙁 And the Botox never looked good enough to feel confident after spending so much $$. Then I found ideal Image! Both sessions with Botox have made me look 10 years younger, with many compliments to go along with it. And yesterday I got a filler for my lips to correct the mistake from “unknown” co in Reno-and I I can say is WOW! I AM SO BEAUTIFUL! They are so perfect! Years of smoking brought on cracks and lines that do not match my age. Yuck! ( I quit that trash 5 years ago) All of those yucky’s are completely gone, and my frown lines once prominent from crying during severe depression - GONE! I am so happy I found a perfectionist to make me feel beautiful. 🤩
Google
5.0/5
May 14, 2021
Google Ideal Image Reno
The staff is very welcoming, friendly and professional. They are very knowledgeable to answer any questions you may have. They get you right back and out in no time. I should have done this years earlier!
Google
5.0/5
May 13, 2021
Google Ideal Image Reno
Love ideal image, great team!
Google
1.0/5
May 12, 2021
Google Ideal Image Reno
Horrific to be honest! Although your nurse is fantastic
Google
5.0/5
May 11, 2021
Google Ideal Image Reno
I had lip filler injections two weeks ago. Charlotte is AMAZING! I was told (by a different physician) that the shape of my lips “M shape” was the most difficult shape to fill and have it look natural, so I was a bit hesitant to have them done at all. After talking with Charlotte about that issue, she explained exactly what she was going to do and assured me I’d get the wanted results. She was careful and really took her time to give me the best result. She asked me to wait 2 weeks before deciding if I was satisfied with the results. I liked them right away, and now two weeks later, I love them! I highly recommend Ideal Image and Charlotte is the best.
Google
5.0/5
May 5, 2021
Google Ideal Image Reno
I was treated very professionally and was assisted in finding affordable financing. My only suggestion is maybe its time to open a second location in my area. I'm going to have to 4 months to receive one of my treatments. This area has grown expediently in recent years.
Google
5.0/5
May 5, 2021
Google Ideal Image Reno
I really enjoyed my laser hair removal with Joleen today! She was very professional and kept me entertained throughout the process. All the staff is amazing and friendly and I can wait for my next treatment!
Google
5.0/5
May 1, 2021
Google Ideal Image Reno
I had a good experience with Ideal Image. Very professional and made me feel very comfortable. Would recommend! Thank You
Google
5.0/5
Apr 30, 2021
Google Ideal Image Reno
I have had two sessions here and everyone is so friendly and professional. Jolene helped me today and she was so great to work with! I highly recommend going here for any laser hair treatments.
Google
2.0/5
Apr 26, 2021
Google Ideal Image Reno
Trying to get an appointment is awful. I told him that I was moving soon. And they told me I would need to find another location to use up my credit. I was not happy with that.They wanted my money but they were not willing to work with me on appointments.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Reno
The location was clean and the staff were professional and knowledgeable
Google
5.0/5
Apr 21, 2021
Google Ideal Image Reno
Alexandra & Joleen were excellent! We laughed, I didn’t cry. It was awesome. I had laser hair removal treatment and they both put my anxiety at ease. Alexandra did a wonderful job being quick and efficient, while explaining everything beforehand. Great experience! Thank you ladies!
Google
3.0/5
Apr 19, 2021
Google Ideal Image Reno
Staff is nice and attentive. Just a bit disappointed i had to reschedule since they had me for underarm hair removal when i had requested facial hair removal. I am from Carson so i traveled approximately 30 miles one way then had to go back with no service.
Google
5.0/5
Apr 16, 2021
Google Ideal Image Reno
Awesome people! Sunali and Shannon were super awesome and helped me out with my scheduling difficulties! I always have a fun and relaxing time when i get lazered. 😁
Google
5.0/5
Apr 12, 2021
Google Ideal Image Reno
Roni Lowery was very sweet and helpful!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Reno
Very clean and polite and professional
Google
5.0/5
Apr 7, 2021
Google Ideal Image Reno
Excellent service. Good all around experience. Didn't even need the ice pack. Very gentle. No bruising at all.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Reno
Super sweet employees Cynthina and Charlotte are amazing!
Google
3.0/5
Mar 16, 2021
Google Ideal Image Reno
This is an update to a previous review: I initially marked a negative one star review because I couldn’t get a hold of anyone for months. Even after leaving messages and attempting to go to the location. They finally called back and mentioned how busy and understaffed they have been. Especially with shut downs. Based off their open explanation - I am improving my rating. Additionally, I really enjoyed my treatment with Charlotte. She is thorough and kind and very experienced.
Google
4.0/5
Mar 12, 2021
Google Ideal Image Reno
Google
1.0/5
Mar 12, 2021
Google Ideal Image Reno
I am very upset with this company, they do not return calls. I am no longer able to receive services and am trying to get a refund. At time of conference call with consultant she pushed for my payment and never said there is no refund. I am not okay leaving 9k as a credit on the account for years. They need to refund!
Google
4.0/5
Mar 11, 2021
Google Ideal Image Reno
Great
Google
5.0/5
Mar 8, 2021
Google Ideal Image Reno
Everyone was very professional and kind. I have already recommended them to my friends.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Reno
Friendly professional staff always helpful.
Google
5.0/5
Feb 25, 2021
Google Ideal Image Reno
The person that spoke with me was extremely friendly and knowledgeable.