Charlotte

6000 Fairview Road
Suite 275
Charlotte, North Carolina 28210
704-935-5703

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Our Charlotte MedSpa is located in the South Park area of Charlotte. Our clinic is in the high-rise building connected to Ruth Chris’s Steakhouse on 6000 Fairview Rd.
  • Our Registered Nurses and Nurse Practitioners have been extensively trained at our Cosmetic Institute at our company headquarters in Tampa, Florida on a wide range of noninvasive treatments. We specialize in Laser Hair Removal, CoolSculpting, Ultherapy, Broad Band Light Therapy, Wrinkle Relaxers and Fillers including Botox, Juvéderm, Restylane and Kybella.
  • We offer you the best products in our upscale discreet location in South Charlotte. Please stop by or call any time. We are always available and happy to have an honest conversation about whatever concerns you have when you look in the mirror. All of our treatments are non-invasive and performed right here in our clinic.
  • We can’t wait to meet you and help you look and feel your best.
  1. Starting out going north or south on I-77 /US-21.
  2. Take the Tyvola Road exit(exit 5)- toward The South Park Mall.
  3. East onto Tyvola Road (right if you are north bound/ left if you are south bound)
  4. Stay straight to go onto Fairview Road (Tyvola turns into Fairview)
  5. End at 6000 Fairview Rd. Suite 275, Charlotte, NC 28210 on the right.
3.8/5
3.8 /5
559 Reviews

Google
5.0/5
Nov 15, 2022
Google Ideal Image Charlotte
It was a good experience, it started a few minutes late, however the technician that administered the laser treatment was detail oriented and checked in with me about my pain level through out. I felt very well taken care of.
Google
5.0/5
Nov 15, 2022
Google Ideal Image Charlotte
Excelente servicio en Ideal Image in Huntersville, personal muy amable y eficiente. Desde que entras con la recepcionista hasta que finalizas tu procedimiento siempre están cuidando cada detalle y brindandote el mejor servicio. Excellent service, friendly staff and professional technician.
Google
5.0/5
Nov 14, 2022
Google Ideal Image Charlotte
I got there late and I still was seen and had the best service ever.
Google
5.0/5
Nov 12, 2022
Google Ideal Image Charlotte
I was treated well during my visit. I didn't have to sit long. Aaliyah, who removed my hair was Excellent!!
Google
5.0/5
Nov 7, 2022
Google Ideal Image Charlotte
informative. helpful. & patient.
Google
5.0/5
Nov 7, 2022
Google Ideal Image Charlotte
It’s been over four months since my last appointment. I was very insecure when I came to my appointment. I was so sad and upset. Samantha who performed my laser hair removal was so supportive and kind to me! I always have an amazing experience when I come here!
Google
5.0/5
Nov 7, 2022
Google Ideal Image Charlotte
Very pleasant, made me feel at ease and well taking care of, all question answered
Google
1.0/5
Nov 5, 2022
Google Ideal Image Charlotte
Your advertisements for your rates are misleading. You advertise low rates that entice people to enquire about your treatments and then when people express interest you tell me the real cost which is far too high. You need to advertise the actual rates for your treatments and you need to lower your rates.
Google
5.0/5
Nov 1, 2022
Google Ideal Image Charlotte
Had an appointment today at 4pm for the Ultherapy treatment..Got off work early and called to see if I could come in earlier..The receptionist was very nice and helpful..They got me in earlier when they could of just left my appointment at 4 and I would have been in rush hour traffic going home..Much appreciated for them today..
Google
5.0/5
Oct 31, 2022
Google Ideal Image Charlotte
Awesome!
Google
5.0/5
Oct 31, 2022
Google Ideal Image Charlotte
Very nice.
Google
5.0/5
Oct 31, 2022
Google Ideal Image Charlotte
Very pleasant
Google
1.0/5
Oct 28, 2022
Google Ideal Image Charlotte
Not what I expected
Google
5.0/5
Oct 28, 2022
Google Ideal Image Charlotte
Great!!
Google
1.0/5
Oct 20, 2022
Google Ideal Image Charlotte
Awful on a million levels
Google
1.0/5
Oct 20, 2022
Google Ideal Image Charlotte
THE ABSOLUTE WORST COMPANY!
Google
5.0/5
Oct 18, 2022
Google Ideal Image Charlotte
Vivian was very friendly and informative, I enjoyed talking with her. I'm very excited about starting my process. Thank You!!
Google
5.0/5
Oct 11, 2022
Google Ideal Image Charlotte
Very satisfied
Google
5.0/5
Oct 4, 2022
Google Ideal Image Charlotte
Very pleasant and informative
Google
1.0/5
Oct 2, 2022
Google Ideal Image Charlotte
They literally depleted my bank account and drafted unnecessary funds without permission in the contract we agree upon a lifetime guarantee agreement for “LHR” set price. $500 for a booking fee and about $1000 in the “LTG policy” They have already depleted me of $1600 and wants almost $1000 more? Recently they have charged my credit card $250 for another “LTG policy” that has no contingency, what is going with ideal image? 🤔 I DO NOT RECOMMEND.
Google
5.0/5
Sep 30, 2022
Google Ideal Image Charlotte
It was great, fast, great customer service, very friendly environment, staff is very helpful and they listen.
Google
1.0/5
Sep 25, 2022
Google Ideal Image Charlotte
Well to begin with the representative Molly Forish was very unprofessional and unethical once she thought I was not ready to do the sessions. I tried to explain why but I could sense her disappointment in her voice. At some point she became rude because I wasn't ready. I understand she's a salaried employee, but this speaks badly about the company. I own my business, if I had an employee like this I would fire her on the spot.
Google
5.0/5
Sep 24, 2022
Google Ideal Image Charlotte
Had a great experience staff very caring and informative. EXCELLENT STAFF
Google
1.0/5
Sep 22, 2022
Google Ideal Image Charlotte
Total scam of a company, stay far away!
Google
2.0/5
Sep 21, 2022
Google Ideal Image Charlotte
They have the worst customer service. Customer service should be as important as the service. I was rushed to prepay for services that once I got to the office the doctor declined me to get it do to a preexisting condition. I was harassed with multiple texts and emails to pay immediately and now that I have been denied, I am getting the runaround for a refund. It has been over a week since the doctor denied me and I have not received one phone call on my case. I have called every other day with no update other than a case has been opened. I have been denied to escalate and speak to someone hire up. The male receptionist hung up on me today. I would NOT recommend them based on their lack of and poor customer service. The only reason I did not go lower than two stars is the lady that did provide the service that I could get was very nice. Otherwise they get a ZERO go poor customer service. WHO HANGS UP ON A CUSTOMER THAT HAS PREPAID?
Google
1.0/5
Sep 20, 2022
Google Ideal Image Charlotte
today i had a follow up appointment to get another bbl facial , and to my surprise i was told i couldn’t get it done because i needed written consent from my nephrologist. which took me by surprise because i already had a treatment with no written consent. i spoke to two nurses , showed blood work , emailed blood work and was never told i needed consent. so the person who did my treatment, along with the nurses and the establishment as a whole was negligent. they had no answers . totally unacceptable as i no longer feel comfortable or trust you guys. What if something happened to me? what would have been told to my kids or husband, and only an apology was offered because they had no answers. it was they weee not supposed to do it with no consent. i have never been so upset in my life. Totally disgusting and negligent.
Google
3.0/5
Sep 19, 2022
Google Ideal Image Charlotte
The nurses who do the laser hair removal services have all been amazing. The front desk is also great. The frustration with this location is The Limited availability for appointments. They need more nurses and more locations for the Charlotte area especially for people who reside south of Charlotte so that we can book our appointments The Way We Were promised when they sold us these packages. Tried to give them a chance on BOTOX and area looks like it was never treated. Instead of giving me more Botox that I need for good results, I was told.to.ce back if after 10 days I cam still move my forehead. This company will continue.to fail its customers because the overhead is TOO.WORRIED ABOUT LAWSUITS and not concerned about meeting their customers needs. We spend thousands and are not happy.
Google
5.0/5
Sep 15, 2022
Google Ideal Image Charlotte
Deanne sent me post treatment info and took GREAT care of me. It’s always a cool and welcoming vibe. Everyone is always so helpful and treat me like a customer! It was nice seeing someone like me there and it didn’t seem forced. My face is the BOMB!!!! Thank you all!! This is life changing and I have NOT EVER had one issue with appointments.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Charlotte
I love ideal image. The staff are always so welcoming and nice. Every procedure I have gotten botox, fillers, and BBL they are so knowledgable and SO incredibly easy to talk to and ask questions. Highly recommend!
Google
5.0/5
Sep 13, 2022
Google Ideal Image Charlotte
Great experience as always
Google
5.0/5
Sep 12, 2022
Google Ideal Image Charlotte
My nurse was Laurie. She was fantastic. She explained everything very clearly and was very patient and friendly. The process was not that painful. I still have to see for the results as it has been only one day since I had it done
Google
5.0/5
Sep 11, 2022
Google Ideal Image Charlotte
Great!
Google
5.0/5
Aug 31, 2022
Google Ideal Image Charlotte
It was absolutely wonderful!! Logan was warm, kind, patient and professional. She answered all my questions and concerns. I highly recommend her to assist in making a decision to get services with Ideal.
Google
5.0/5
Aug 31, 2022
Google Ideal Image Charlotte
I worked with Josephine and she was amazing in getting me set up with my constellations and secluding my appointments as well. Overall the conversation was great.
Google
1.0/5
Aug 25, 2022
Google Ideal Image Charlotte
I had just 6 sessions and now it will need renewed my plan.
Google
5.0/5
Aug 25, 2022
Google Ideal Image Charlotte
The nurse was very kind and helpful. She ensured I was comfortable and that my experience was nice. Thank you
Google
4.0/5
Aug 24, 2022
Google Ideal Image Charlotte
It was ok
Google
1.0/5
Aug 19, 2022
Google Ideal Image Charlotte
I was excited to get laser hair removal treatments and I paid almost 3K to Ideal Image. They were very eager for me to sign the contract and they promised that if I moved to a different city I could transfer my contract to a that new location. I moved to Charlotte from Raleigh a few months into the contact and my experience has been an absolute nightmare. Their schedule is always overbooked, I couldn’t get into their schedule without first being put in a long waiting list. This of course, limited the number of treatments I could get in the timeframe of mu contract. Ideal Image rationalization to their schedule problems was that after their new location was opened in Huntersville things would get better with their schedule but NOTHING has changed. At the end of the time period in contract the contact, I requested additional sessions because I still have a ton of hair on the areas treated, but there answers were that I wasn’t no longer in the contract, that I needed to pay additional money now. After many calls to the site manager, Christina, she said I could get one additional session. When I went to my appointment scheduled for 7:10pm on a Friday because that’s what they has available, the building was locked. I walked around the entire building in the in heat for almost 30 mins. Nobody picked up the various call I made to the office to get in. Now they refuse to schedule the appointment again. Long story short, I still have lots of hair. DO NOT sign their contract, or work with this company. They are eager to take your money but the customer service and schedules is a complete mess. I paid all these money for a terrible experience and do not have the results expected.
Google
1.0/5
Aug 13, 2022
Google Ideal Image Charlotte
The Ideal Image brand is fraudulent. It's about turning a profit not the quality of care.
Google
4.0/5
Aug 10, 2022
Google Ideal Image Charlotte
Kenya was amazing and I had an excellent experience with the treatment today! The only reason I am giving a 4 instead of a 5 is because of how long I had to wait to get on the schedule to begin my cool-sculpting treatments. I am very excited to begin seeing the results over the next few weeks!!
Google
5.0/5
Aug 10, 2022
Google Ideal Image Charlotte
Very comfortable staff very friendly and knowledgeable.
Google
5.0/5
Aug 6, 2022
Google Ideal Image Charlotte
Julie is wonderful!
Google
5.0/5
Aug 3, 2022
Google Ideal Image Charlotte
I love how personable the techs are. They make great conversation and are always helpful and so nice. I have been dealing with HS since college. I was referred for this type of laser hair removal since it helps greatly with flare ups and scarring which is very common with HS. I have had several treatments here and I am very Impressed with my progress!
Google
1.0/5
Jul 29, 2022
Google Ideal Image Charlotte
Was going to book but now I’m getting harassing phone calls emails and texts. They will not stop Contacting me
Google
5.0/5
Jul 29, 2022
Google Ideal Image Charlotte
Julie is incredible. She was super kind and professional. She was friendly she provided 100% support during my treatment and was nothing but pleasant. I highly recommend her!
Google
5.0/5
Jul 28, 2022
Google Ideal Image Charlotte
They were very nice when first arrived. Also liked early paperwork sent thru email. Nurse who did procedure very good! Was pleased it didn't take too long.
Google
1.0/5
Jul 28, 2022
Google Ideal Image Charlotte
I signed up for a procedure on a Friday mid July 2022. I was told that same day I wouldn’t have an appointment until late August of 2022. I clearly stated that I was hoping to get something sooner and that I would cancel the appointment and no longer need the service. Well the following week I get a call from a man by the name of Craig, he began to harass me telling me that I was liable for cost and MUST pay immediately. I told him to send me a written notice and that I was not easily intimidated by threats. The man continued to yell at me, I had my phone on speaker and my daughter heard the whole one sided yelling by the Ideal Image employee. Yesterday, July 27, 2022 I get an email from Ideal Image employee named Paula with a DocUsign attachment, I needed to sign a non disclosure contract so I can be removed from the prior signed contract, and I would not be allowed to post any comments on what was done to me by the company and harassing call and email. I declined signing this contract with poor tactic of threat. I’m extremely unsatisfied of businesses working in such horrible manner. Please be careful when signing anything without reading it first and ask for everything in writing.
Google
5.0/5
Jul 26, 2022
Google Ideal Image Charlotte
Ken did an excellent job explaining the Ideal Image cool sculpting program!
Google
5.0/5
Jul 23, 2022
Google Ideal Image Charlotte
Great customer service, they were prompt, friendly and attentive. 2022 My follow up post… What I love about this service, if you even arrive before you’re scheduled appointment time you’ll be seen, they are so flexible. Service is on point, professional and courteous. I love the staff there and the care they provide.
Google
3.0/5
Jul 21, 2022
Google Ideal Image Charlotte
I’ve been an ideal image customer for over 7 years at another location and have always loved my experience at that location. I moved to Charlotte this year and had to transfer to the SouthPark location. Unfortunately, this location has not held up the to the same standards as my last one and I am very dissatisfied as a customer. From not being able to get scheduled in reasonable timeframes to coming to multiple appointments and not being able to be serviced because the staff isn’t doing what they need to be ready for customers. It’s very frustrating having to make appointments months in advance and still coming to an appointment for my time to just be wasted. Because of my experience here I’m considering ending my contracts and finding another laser hair removal facility.
Google
1.0/5
Jul 21, 2022
Google Ideal Image Charlotte
Price
Google
5.0/5
Jul 20, 2022
Google Ideal Image Charlotte
It went very well. All questions asked were answered.
Google
3.0/5
Jul 18, 2022
Google Ideal Image Charlotte
Everyone was great that helped me everything from beginning to end was very informative and professional but me not my friends can afford your prices ur ad is very misleading
Google
5.0/5
Jul 15, 2022
Google Ideal Image Charlotte
Devon was the best she was very experienced of her job she covered all the bases before I could ask a question she had already covered it thank you Devon for knowing your job so well 😊
Google
2.0/5
Jul 13, 2022
Google Ideal Image Charlotte
The laser hair removal is great. But my appts keep getting put off. I had one in February and then couldn’t get another appt until JULY!!!!!And yesterday I had to make appt at inconvenient office in order to get a sooner appt. You shouldn’t be selling services you can’t fulfill. Plus when I asked about my free service I was told she didn’t put me on that plan “there must of been a mix up”. I’ve been telling people the hair removal Is great but customer service and availability suck so look elsewhere!!! Very disappointed. I’m a repeat customer but for further services I will look elsewhere….
Google
5.0/5
Jul 13, 2022
Google Ideal Image Charlotte
Very efficient and friendly
Google
5.0/5
Jul 11, 2022
Google Ideal Image Charlotte
Whoever trained on me today was wonderful and thorough!
Google
5.0/5
Jul 11, 2022
Google Ideal Image Charlotte
I was misinformed about what I needed to do and now it's going to cost even more money to fix! I've tried since last year to speak with a manager and I have still not received a phone call
Google
5.0/5
Jul 8, 2022
Google Ideal Image Charlotte
Kenya is amazing!!! Most professional and experienced!!
Google
5.0/5
Jul 5, 2022
Google Ideal Image Charlotte
Julie was, Awesome!!
Google
5.0/5
Jul 2, 2022
Google Ideal Image Charlotte
I love it here at the Charlotte Location the staff is always pleasant and we have good laughs. My Bikini Area is also looking Great thanks to Ideal Image.
Google
4.0/5
Jun 30, 2022
Google Ideal Image Charlotte
Friendly and great results. Sometimes hard to get an appointment but worth it.
Google
1.0/5
Jun 24, 2022
Google Ideal Image Charlotte
Like some people here, I also have the same concern. Ideal image is so quick to consult you and take your money, but they never call you to schedule an appointment. I am waiting more than a week for it to happen and it seems like it can be a month for that. Really disappointed and will cancel. Also, when you talk on chat to them, they do not give you the feeling that they are concerned for you. The chat rep literally closed the chat without asking me if she can help me further or if she has addressed my concerns. Although it says down here as a reply to my comment, we will call you to address your concern no one called me from ideal image Charlotte!!!!
Google
1.0/5
Jun 24, 2022
Google Ideal Image Charlotte
This place took my money and can't even set up first appointment because they are all booked. They didn't inform me of this issue til I paid and signed everything. I did stop payment at my bank and this place can goto hell. They should of told me there was no room for appointments before I paid . I'm booking treatments with Milan on Monday. They actually care. Ideal imagine is a fraud and should be shut down . Update- Elizabeth seems nice. Got me in finally. I fixed payment info. I was few mins late for first appointment. They used lowest setting 14 joules after advising them I've been waxing face for a year and need to probably use higher settings for it to be effective. Didn't do it. Probably waste of session. Have next appointment set up. Probably be waste again but we shall see. I don't have high hopes . Very rushed was over in 4mins tops. This place is ridiculous. Will never goto the Charlotte location again. The tech there is the rudest .
Google
1.0/5
Jun 22, 2022
Google Ideal Image Charlotte
False advertisement
Google
1.0/5
Jun 22, 2022
Google Ideal Image Charlotte
PLEASE DON’T WASTE YOUR MONEY HERE I should had never purchased the treatments, the office doesn’t have availability to schedule you in!!! My contract that is paid in full. No service is given, after I called customer service 1-800# they agreed to extend the services. BUT AGAIN NO AVAILABILITY TO SCHEDULE ANYTHING AT ANT TIME PLEASE DON’T WASTE YOUR MONEY HERE.
Google
1.0/5
Jun 22, 2022
Google Ideal Image Charlotte
they are happy to take your money. then when it comes to giving service you don’t get them. i have 10 treatments and only received 4 and it been 7 months, wait time is longer to receive the next 6 treatments. this is bad service. customer services a joke. but the spam calls to get you for treatment, they call every day and have so much patience. but if you have a question or a problem with your service, such not getting any service at all. it’s a joke no one will ever call you back. oh and don’t have a contract that says you have 12 months to use your treatments. they won’t honor money back for service not used. also they don’t have the time to see you. still waiting on an apartment
Google
1.0/5
Jun 21, 2022
Google Ideal Image Charlotte
Force you to provide payment before services are rendered
Google
5.0/5
Jun 21, 2022
Google Ideal Image Charlotte
The staff was very friendly and professional.
Google
5.0/5
Jun 16, 2022
Google Ideal Image Charlotte
I will do it when i get done
Google
2.0/5
Jun 15, 2022
Google Ideal Image Charlotte
I tried to book my next appointment in May at the desk after my last appointment. They said the month of July wasn't open yet and they would call me to schedule and make a note for the first available. I never received a call from them, and I called several times to check if it was open yet. I just called and they are booked for the whole month of July, and yet again they have not opened up the month of August to schedule. It's very frustrating, that will push out my next appointment at least another whole month. I have had no other problems up until this point, and have been very happy with the service, but with that being said, we only have a certain amount of months to complete the treatment and it is a lot of money, so it's definitely not fair to lose time on their mistakes.
Google
5.0/5
Jun 8, 2022
Google Ideal Image Charlotte
Consultant (Ms L'eToile) gave me the information that I needed with positive vibes!!! Very enjoyable session!!
Google
1.0/5
Jun 4, 2022
Google Ideal Image Charlotte
They will trick you into a loan. Ally lending pays them in full and then you are stuck waiting for an appointment for months. I did this almost a year ago and I am still paying for a service that did nothing for me. I never saw results. I tried canceling and explaining my situation PRIOR to getting the service because I was laid off and Ideal image never helped me.. keep in mind at that point I had not received any services just paid them in full FOR NO REASON. Here I am a year later updating my review. They wanted me to leave a positive review after I left the cool sculpting session that I had no choice but to get done. I just want to help anyone I can from making the worst mistake of your life. have nothing positive to say but to please invest your money into something that will actually works.
Google
1.0/5
May 31, 2022
Google Ideal Image Charlotte
I am extremely disappointed in the service I have received thus far from Ideal Image. While the actual services themselves have been fine, the scheduling has been very frustrating. First, they had no openings for all the body areas that I wanted treated, so now I am on a different schedule for different areas of my body for laser hair removal. I was also supposed to receive a free IPL treatment as part of my membership package. It has never been scheduled. All they do is tell me that I'm on a wait list to be scheduled but I haven't received a phone call in months for the IPL. At my last session in March, I was told the appointment books weren't open yet for May and that would receive a phone call when the schedule was open. Instead, I received a call to schedule an appointment in June. And this morning I was told that they would need to cancel my appointment. The next available appointment wouldn't be until July. They don't have enough staff to handle their existing customers and yet I'm sure they're continuing to promote and market to new customers. Terrible terrible customer service.
Google
1.0/5
May 31, 2022
Google Ideal Image Charlotte
My services have been paid for, in full. So they already have my money. I called on 5/16/22 to schedule an appointment and was told that June 2022 is booked and the schedule for July 2022 has not opened yet. I was placed on a waitlist and advised that someone would call me to schedule my July appointment or I could call back to check to see if the schedule has opened, if I didn’t want to wait for a call. I called back 5/25/22 and the only available appointment they had was 7/22/22 after 4pm. So in 8 business days, the schedule has completely filled up and no one thought to contact the customers on the waitlist. This means that the people working in this office are not doing their job of contacting the customers who have already wasted their time calling, to be put on a waitlist. I asked to speak to a manager and there is no manager present. I will not be waiting to be contacted by a manager (per other reviews, the managers never call) I will be writing the CEO. I would NOT recommend Ideal Image, because after they take your money, they forget you exist. Plus, the hair removal treatments are NOT permanent at all, once you start, you’ll have to go forever. Updating 5days later, 5/31/22: There was a response from the owner that someone would contact me. NO ONE has contacted me. Spend your money elsewhere.
Google
5.0/5
May 28, 2022
Google Ideal Image Charlotte
First experience was lovely, Ashley was very confident and with a very calming vibe, which I must admit I needed as I was a bit a nervous. Sami at the front desk was quite helpful and a great first impression to the office
Google
1.0/5
May 25, 2022
Google Ideal Image Charlotte
DJ was super patient with me & answered all my questions & financing options. She also was great at scheduling my appts. Unfortunately as time has psst, they have unable set any future appointments for me. My contract started in January & only have had 1 service. No appointments were available for my follow-up treatments. I've called & someone always state they are to call me back, but never do. I plan on visiting the office in person to cancel my contract.
Google
5.0/5
May 24, 2022
Google Ideal Image Charlotte
I absolutely love everything about Ideal images. The people are amazing. Thank you for the change in my life
Google
5.0/5
May 20, 2022
Google Ideal Image Charlotte
Great 👍🏽
Google
5.0/5
May 19, 2022
Google Ideal Image Charlotte
Zoom meeting was informative
Google
1.0/5
May 17, 2022
Google Ideal Image Charlotte
This was a horrible experience after being approved and completing the application process and providing financial payments I was notified that the earliest appointment available would be in October 1st please note that today date is May 16th why would I wanna wait that long for treatment you. Would of advise please ask about appointment availability before you make any commitments
Google
5.0/5
May 16, 2022
Google Ideal Image Charlotte
Very nice , clean, helpfulI love it here everyone is so nice. I really like Ashley its less painful.
Google
1.0/5
May 13, 2022
Google Ideal Image Charlotte
No one called me back
Google
5.0/5
May 12, 2022
Google Ideal Image Charlotte
I always receive nothing short of amazing experiences with ideal image. Love them! Called and was able to get a same day appointment thanks to Christina. Would highly recommend!
Google
5.0/5
May 2, 2022
Google Ideal Image Charlotte
They were very nice and good customer service and support.
Google
1.0/5
Apr 30, 2022
Google Ideal Image Charlotte
Too pushy to get business. I need to know what I'm investing in and trying to schedule me to consult and pay in the next 30 min to take advantage of an April special just isn't going to work. If I tell you I'm getting out of the shower and gave an extremely busy day, I don't appreciate trying to be pushed onto a zoom call "right now" while I'm in a towel outside of my shower to take advantage of a 40% off April special when you advertise your services at a 50% special online, then act like because I'm not giving you my money right this minute you are "closing" my request. Definitely not interested in doing business with a company that operates like that.
Google
5.0/5
Apr 29, 2022
Google Ideal Image Charlotte
It was very good, very informative & great friendly staff!
Google
5.0/5
Apr 26, 2022
Google Ideal Image Charlotte
I’m not sure how to rate my experience very well. My treatment like many other clients was affected by the Covid-19 shut down. I ended up with a 2 years long treatment. The nurses were fenomenal, very caring and always had great conversations. The front desk also had great ladies even the doggie that used to be there was a great addition to the team. What I disliked was the poor communication that the company had during that time. I never received an email or anything related to the way that the situation was going to be handled. I was very frustrated and mad because I used to call almost every day trying to get in touch with somebody. One day I spent 2 1/2 hours on the phone and they never answered. Besides that experience I believe they treatment works, although I didn’t received the results desired.
Google
5.0/5
Apr 26, 2022
Google Ideal Image Charlotte
The people I worked with were very nice and welcoming. I was comfortable with my environment.
Google
1.0/5
Apr 26, 2022
Google Ideal Image Charlotte
The worst customer service. Manager never calls. They never treated me according to my contract because they could never get me an appointment. Then they have the temerity to say that oh, my contract is expired and ALL the treatments you prepaid for are voided. Why? Because they did not have any appointments available for months. This is when we get lawyers involved. This place should not be in business RIPPING customers off. STAY AWAY. All the positive reviews are posted by them. More to come.
Google
5.0/5
Apr 24, 2022
Google Ideal Image Charlotte
I want to thank Guyla, Megan and Ashley at Ideal Image for everything they have done for me. I was skeptical at first but as soon as I talked to them about what I wanted I felt great . They are very professional and reassuring . Everything was very clean and the girls were all very nice. I am so excited to be able to get this done without going under the knife. I can’t wait to see my results . I never dreamed I would be able to afford this. They are very reasonable with their pricing and I appreciate them very much!! They are an awesome team there and I’m so glad I joined .
Google
5.0/5
Apr 23, 2022
Google Ideal Image Charlotte
The girls in the Knoxville office are fantastic!!! Shout out to Haley the NP who was fun and did a great job , Jill was super friendly and helpful . I will be going back !!
Google
5.0/5
Apr 21, 2022
Google Ideal Image Charlotte
10/10 must recommend Lindsay B. She is so caring and kind and she made me feel so comfortable, , she gives great customer service ,
Google
5.0/5
Apr 21, 2022
Google Ideal Image Charlotte
Reached out to Jessi Bushey, an Ideal Image sales rep, regarding Cool Sculpting. She was SO friendly and SO helpful. She answered all my questions and was completely knowledgeable about the procedure and what I should expect during and after. She made me feel much more confident about undertaking it. She was also completely transparent about pricing and I greatly appreciate that! I highly recommend you speak with Jessi before booking any procedure. You'll be glad you did!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Charlotte
The receptionists are courteous and the nurses are friendly. My treatments are quick but do hurt more than I anticipated. I do wish I understood more about possible pain prior to my treatments. However, everything happens so quickly the pain is tolerable.
Google
3.0/5
Apr 19, 2022
Google Ideal Image Charlotte
great service but laser appointments are usually set months apart by the company. I wish I knew that before buying a package.
Google
5.0/5
Apr 19, 2022
Google Ideal Image Charlotte
Very pleasant experience and professional service
Google
4.0/5
Apr 18, 2022
Google Ideal Image Charlotte
Everyone was pleasant. I did think I was there for the facial procedure I had signed up for…so a little disappointed that did not happen…and was rescheduled…..did receive a treatment that was part of a promo offer I believe. I am anxious and looking forward to the facial procedure though.
Google
5.0/5
Apr 18, 2022
Google Ideal Image Charlotte
I always have a great experience here! Technician was amazing as usual:-) results are better than expected.
Google
5.0/5
Apr 5, 2022
Google Ideal Image Charlotte
So friendly and professional. Love this place.