Charlotte

6000 Fairview Road
Suite 275
Charlotte, North Carolina 28210
704-935-5703

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 8:00am - 6:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 7:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Charlotte MedSpa is located in the South Park area of Charlotte. Our clinic is in the high-rise building connected to Ruth Chris’s Steakhouse on 6000 Fairview Rd.
  • Our Registered Nurses and Nurse Practitioners have been extensively trained at our Cosmetic Institute at our company headquarters in Tampa, Florida on a wide range of noninvasive treatments. We specialize in Laser Hair Removal, CoolSculpting, Ultherapy, Broad Band Light Therapy, Wrinkle Relaxers and Fillers including Botox, Juvéderm, Restylane and Kybella.
  • We offer you the best products in our upscale discreet location in South Charlotte. Please stop by or call any time. We are always available and happy to have an honest conversation about whatever concerns you have when you look in the mirror. All of our treatments are non-invasive and performed right here in our clinic.
  • We can’t wait to meet you and help you look and feel your best.
  1. Starting out going north or south on I-77 /US-21.
  2. Take the Tyvola Road exit(exit 5)- toward The South Park Mall.
  3. East onto Tyvola Road (right if you are north bound/ left if you are south bound)
  4. Stay straight to go onto Fairview Road (Tyvola turns into Fairview)
  5. End at 6000 Fairview Rd. Suite 275, Charlotte, NC 28210 on the right.
4.0/5
4.0 /5
326 Reviews

Google
1.0/5
Jun 10, 2021
Google Ideal Image Charlotte
Appointments are too far out
Google
5.0/5
Jun 9, 2021
Google Ideal Image Charlotte
Nurses are fabulous & explain everything as they go & follow up is very reassuring
Google
5.0/5
Jun 9, 2021
Google Ideal Image Charlotte
This was my first visit to Ideal Image. Wow! I can’t say enough about how awesome and wonderful this appointment went. From the moment I walked in I felt right at home. Everything was thoroughly explained to me and the procedure was explained step by step. Brittany and Lindsey made me feel so comfortable and talked me through the entire process. Thanks so much girls! I’m sure they will be seeing a lot more of me in the future!
Google
1.0/5
Jun 7, 2021
Google Ideal Image Charlotte
My consultant was wonderful, very knowledgeable, kind, answered all my questions, however after paying a down payment of $$$ I was told I couldn’t be seen until August that is totally unacceptable. Why not tell the person up front how far out the appointments are. I wait two months for a partial appointment not even a full treatment area because those are even further booked out. This is not a way to run a business. By the time all areas I asked to be treated are done it may be next year!
Google
2.0/5
Jun 7, 2021
Google Ideal Image Charlotte
This facility is terrible. They can never schedule you for appointments in a timely manner. As a result, you end up paying quite a bit of money for services that you can’t even obtain. On top of this, it seems almost everyone who works there is extremely rude. It’s not difficult to understand that this is aggravating, and as the customer I don’t feel it is wrong to call and ask questions regarding appointments and extension of contracts since they can’t complete your treatments in a timely manner. However, every time you try to do so, you are met with a bad attitude and employees who treat you terribly. Awful service, and if this wasn’t the only office in Charlotte I would quit going here immediately.
Google
2.0/5
Jun 7, 2021
Google Ideal Image Charlotte
Agree with other reviewers mentioning scheduling problems- i had to cancel my first appointment due to medical reasons next I could get was August 13. I was told they are adding more rooms and i can be on a cancellation list, but Ive spent $ $4,000 and not even had one treatment.
Google
1.0/5
Jun 7, 2021
Google Ideal Image Charlotte
The tech was kind and did a good job, but I am extremely disappointed in how the office is run. I spent thousands of dollars becoming a lifetime member for laser hair removal. Only to find out it’s almost impossible to get an appointment. I called and left messages three times, and no one ever returned my call. I went into the office made an appointment and they scheduled me 10 weeks out. I only pay for service after you get it, they don’t care about me anymore cause I’m already paid up. Just beware!
Google
1.0/5
Jun 7, 2021
Google Ideal Image Charlotte
Front desk is untrained, inconsiderate and dishonest, and manager backs her up! Never able to reach anyone, always goes to voice mail. Understaffed which makes them extremely inflexible!
Google
1.0/5
Jun 3, 2021
Google Ideal Image Charlotte
Google
1.0/5
Jun 2, 2021
Google Ideal Image Charlotte
I'm disappointed. I paid for a service and they had no appointments for months. Then, when I asked for a refund, they gave me the run around. I still haven't had this resolved. It began in May!
Google
5.0/5
Jun 2, 2021
Google Ideal Image Charlotte
I love Brittany I was in and out I feel like she covered all the areas that need to be cobe
Google
5.0/5
Jun 1, 2021
Google Ideal Image Charlotte
Very nice , clean, helpful
Google
5.0/5
May 29, 2021
Google Ideal Image Charlotte
Very friendly and accomplished. Excellent Environment, very clean and great technician (hi so Brittany and I am very happy with her)
Google
1.0/5
May 27, 2021
Google Ideal Image Charlotte
My initial experience was great. My consultant was very nice and helpful. However, she neglected to tell me how far out scheduling was. When the scheduler called, she told me it would be Sept at the earliest. Why would I spend that kind of money to not even be seen for 3-4 months, and then have to wait another couple of months for full results. That is a bait and switch. If the demand is that high, open another office, or tell people how long out it is before they buy. I am more than upset at this point.
Google
1.0/5
May 25, 2021
Google Ideal Image Charlotte
I called, spoke to a sales representative via zoom call mid April 2021, I ask if this will be done by June 1st because I was leaving to California, she said yes and advised that a representative from Charlotte Ideal Image will call within 3 days to set up my appointment. So I paid for the service in full $3800. I never received a call within a week, so I called the office direct. I was told that they dont open appointments for Cool Sculpting until July or August. So I called the sales representative back and she said that she had no idea that the appointments where that far out, so she said that she will put me on her personal canx list. So she sent me an email giving me two appointments April 27th and May 20th. I get to the office for the first appointment, I sat in the waiting area for over an hour, they call me back and explained that the sales should have not scheduled me because this is a procedure done in one visit, so they took pictures and I talked to a nurse regarding my health to even see if you can do the procedure, I would have thought this should have been done before I paid in full. So they did 2 cycles, upper half of my abdominal area because they didnt have enough time to do the whole area! So they said they will do the other area on my next appointment May 20th. So about a week later I get a email stating my appointment was canx because the sales representative didn't set my appointment correctly. I went back in forth with this office stating they couldn't give a refund, and ask if I could go to another office, the next closest office is 3 hours away, really. So I canx my loan with Ally, which they refunded me in full, which I still lost $1000 that I paid in cash for 2 cycles, half of my adominal area. Dont let this place take your money, communication from sales rep and the actual office does not exist. Terrible service. I would not recommend to no one.
Google
5.0/5
May 24, 2021
Google Ideal Image Charlotte
Lindsey was great during my cool sculpting appt! She was so friendly and knowledgeable! She made me feel so comfortable. I would definitely recommend ideal image 😊
Google
3.0/5
May 24, 2021
Google Ideal Image Charlotte
The laser removal technician is great. It’s the receptionist and the fact that I was not able to schedule my next appointment because there was no availability.
Google
5.0/5
May 24, 2021
Google Ideal Image Charlotte
Great as usual, front dear was excellent and also my technician did an awesome job as well. Thanks
Google
5.0/5
May 22, 2021
Google Ideal Image Charlotte
Lindsay B & Lindsay H were absolutely fantastic ! They treated me for both laser and cool sculpting. They assured me while I was nervous and explained everything in detail. I would recommend them everytime!
Google
5.0/5
May 21, 2021
Google Ideal Image Charlotte
great customer service. easy in and out process and seeing results just confirms my decision to use their services.
Google
1.0/5
May 21, 2021
Google Ideal Image Charlotte
Your front desk attendants are very rude.You need to work on providing on time appointments to your clients.Don't accept new patients if you cannot provide the timely appointments.
Google
5.0/5
May 18, 2021
Google Ideal Image Charlotte
It was quick and to the point. Love the Zoom meeting and the various payment options.
Google
5.0/5
May 18, 2021
Google Ideal Image Charlotte
Jodi was great. She walked me through everything step by step. Made me feel very comfortable with my decisions.
Google
5.0/5
May 14, 2021
Google Ideal Image Charlotte
My technician went above and beyond to answer any questions i have , provide extensive after care suggestions and products , as well as a soothing experience top to bottom. Well done
Google
5.0/5
May 14, 2021
Google Ideal Image Charlotte
It’s in a very nice location and very friendly staff. I want to give a special shout out to Lindsey she’s awesome!!
Google
5.0/5
May 13, 2021
Google Ideal Image Charlotte
Julie was so helpful and informative. She really took her time & answered all of my questions!
Google
2.0/5
May 11, 2021
Google Ideal Image Charlotte
I had to wait 30-40 mins to be seen even though I arrived on time (actually 5 mins early). Apparently, there are certain machines used to do laser hair removals on African American clients. When my appt was made, they obviously did not take this into consideration; thus I had to wait until an appropriate room was available. This is AFTER my driving and hour and 30 mins to my appt, as I live out of state. The nurse was very apologetic, but the front desk schdulers seems to be unbothered by the inconvenience they initally caused. I would choose a different office if there was one closer to where I live. Lastly, they do not keep put with the number of treatments completed vs remaining. My prior visit, I was informed was my final treatment, even though I strongly debated with both nurse and scheduler. So my visit yesterday, I expected to be a "touch up" visit, only to be told at time of co-pay that no co-pay was due, as the visit was actually my final treatment...I was bewildered & frustrated to say the least.
Google
5.0/5
May 11, 2021
Google Ideal Image Charlotte
I came in for a cool sculpting treatment and was treated very nicely by Lindsey. She explained everything so thoroughly and made me feel really comfortable. I can’t wait to see my results! I know this will be so worth it. If you’re thinking about coming in, this is your sign to do it !
Google
5.0/5
May 10, 2021
Google Ideal Image Charlotte
3rd time going and it gets better every time!!! It hurts but it’s totally worth it!!! I’m happy I decided to do this!! 😁
Google
5.0/5
May 10, 2021
Google Ideal Image Charlotte
Amazing, easy and quick!
Google
1.0/5
May 10, 2021
Google Ideal Image Charlotte
This spa has very poor service. I am not happy with the way they do their scheduling. And every time I have mentioned the issue, I get a slew of excuses. Lack of accountability and empathy. It’s super frustrating to have to deal with
Google
5.0/5
May 6, 2021
Google Ideal Image Charlotte
Crystal is FANTASTIC! She is so sweet, efficient, lovely, and just really great at her job. 10/10 I hope to have her every time I come in!
Google
5.0/5
May 5, 2021
Google Ideal Image Charlotte
Lindsey H was awesome!°
Google
5.0/5
May 2, 2021
Google Ideal Image Charlotte
If I could give this team more than five stars, I would! This team was amazing! I started the process with a virtual sales rep from another part of the country who ultimately sold me a package that was not going to benefit me. However, when I came in to speak to the Charlotte team, they did a great job of identifying what I wanted done and what needed to happen to get me the results I want! They are all so professional, kind, knowledgable, and helpful! Definitely recommend!
Google
4.0/5
May 1, 2021
Google Ideal Image Charlotte
Issues I had were resolved. Really really loved Lindsay High. She was very sweet and answered all my questions. Will update in 3 to 6 months once I see how everything turns out with coolsculpting procedure.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Charlotte
Ideal Image has impressed me greatly. Although they are really busy with the Spring and Summer months fast approaching and bookings are three months out they put me on the list to call if anyone canceled. Well guess what they called. I have gotten 12 cycles already in 6 weeks!!!! On different areas of my body of course. They are awesome, especially my nurse Lindsey High. I would recommend their services if you need stubborn fat permanently removed.
Google
1.0/5
Apr 28, 2021
Google Ideal Image Charlotte
Make sure when you go they explain everything what they dont tell you after the treatment is that laser dont work on gray hair.
Google
2.0/5
Apr 26, 2021
Google Ideal Image Charlotte
I had A great experience with my cool sculpt procedure and all of the providers. I received A+ treatment, however, they could not book me for my next appointment due to being so booked up! I would Not recommend Ideal Image to a friend due to the delay in services being provided with a 2+ month book out rate! I left With no future appointment and called back just to be told I was on a wait list & they were unsure when I would be scheduled. This isn’t their fault, however, Ideal image as a company should consider this huge inconvenience/hassle considering most people like myself have pre-paid almost four thousand dollars for these types of procedures! It definitely is a deterrent for me to want to purchase any more procedures from this company & now I’m considering cancellation of my VIP membership to take my business to a company that can get me into an appointment. A take away from this would be the company hire more providers to open up the schedules and never be booked out more than a month at a time. It seems that there are more patients then availability due to demand. Another option would be opening a new location. My only option for treatment is in Charlotte NC & the other locations are too far for me to drive to. I was Surprised there was not a Gastonia NC location or any in Rockhill SC! Due to not being able to book I’m giving a 2 star rating. I really want to give a 1 star rating but the providers/receptionist are amazing and it’s not their fault. This is definitely a company wide issue as I was Told they are booked out 2 months in advance in most of their locations.
Google
5.0/5
Apr 20, 2021
Google Ideal Image Charlotte
Lindsey High is a new technician who is so friendly and professional! Ideal Image has been a fantastic experience for me. I purchased the Lifetime Guarantee! Well worth it!
Google
1.0/5
Apr 16, 2021
Google Ideal Image Charlotte
Let me start off by saying I love the staff here. Everyone has been super friendly and pleasant to work with so I don’t want to take anything away from them but the management of this company is ran so poorly. I have invested thousands of dollars into this company (signed up for laser hair, followed by the membership program and Botox) and it makes me sick to my stomach that I’ve spent so much money for such a terrible company. I feel like all they want is your money and when they get it they can’t get you scheduled for services until 4-6 months later and have to put you on a “cancellation list” yet I’m still getting emails and advertisements for promotions and signing up for new procedures. Stop advertisements when you can’t even take care of your existing clients. I’ve gotten Botox for the first time, specifically said I wanted a softer look, I’ve always gotten 40 units for the last few years and have never had an issue. Well I come here and my eyebrows are uneven and lifted on the left side causing several fine lines and wrinkles that weren’t even there to begin with. I called to come in to have it fixed and have been placed on a “cancellation” list with no return call in days. I’m about to go out of town so even if they do call I won’t be able to come in for at least another week which is why I’ve been trying to get in. So this company has me walking around with horrible Botox for weeks. That is your work that you have your clients walking around advertising. I’ve had 3 friends sign up for laser hair after I started getting it and I referred them somewhere else because I did not want them to have to go through all the hassle I’ve been through. At this point I’m about to take my loss and the $250 membership I just spent and start getting Botox somewhere else because this is not worth it. I’ve been to several med spas over the last decade and have never had anything close to this experience.
Google
1.0/5
Apr 9, 2021
Google Ideal Image Charlotte
Service was fine but extremely booked up and impossible to make appointments! Shouldn't be taking on more clients if you can't handle the ones you have already. Was told to come every 6-8 weeks but the soonest they had available was 12 weeks after my first appointment, which is annoying when paying for a yearly unlimited plan. Claim to have a waitlist for cancellations but I've never gotten a call from that. Won't be able to complete all my needed sessions in a year at this rate.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Charlotte
I had a virtual consultation. Great experience. My appointment is Monday and I feel more than confident my goals will be met based on the consultation. She was very knowledgeable and able to explain everything perfectly!!
Google
5.0/5
Apr 6, 2021
Google Ideal Image Charlotte
I love coming here. Everyone is so helpful and friendly and they are super quick and efficient!
Google
1.0/5
Apr 6, 2021
Google Ideal Image Charlotte
Truthfully, I was tempted to walk out and not even have my service done. The staff was rude and inattentive. They were more focused on one of their peers recent Botox service than on getting me checked in. 15 minutes after my appointment was supposed to start I was handed an iPad to complete my medical history. I skipped some questions that were not relevant to my history. The front desk girl handed me back the iPad and said I had to complete all the questions. As I’m going back through a teams message popped up that said “Jesus” to which the front desk girl responded “it’s not that hard. also she has my iPad”. Clearly they were annoyed that I was taking my time reading the information. I’m honestly appalled at the level of service. Unprofessional and disrespectful. If it weren’t for my upcoming wedding (reason for getting a touch up) I really would have walked out without having done my service.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Charlotte
I got good information on the process of what I'll be getting done
Google
1.0/5
Apr 4, 2021
Google Ideal Image Charlotte
This place is practically a scam! Shannon May did my consultation, took her 2 minutes to send me over documents that were incorrect at that (was not the exact service I needed) took $600 out my account to then immediately hang up on me claiming to be looking for an appointment, she said she would call me right back and never did. They don’t tell you the time limit you have to get in and get the service. They clearly intentionally have you sign and pay and not even attempt to book you for a service. It wasn’t until I read other reviews that I saw they do this to so many people. I have emailed many times and still no one has called me back to book me or even explain what they’re doing with my money. This is terrible service and I have no idea how this is a legitimate company it’s more of a scam. If your thinking about even booking a consultation DONT unless you want to be stolen from.
Google
5.0/5
Apr 3, 2021
Google Ideal Image Charlotte
Great
Google
5.0/5
Apr 3, 2021
Google Ideal Image Charlotte
Jane Ann was amazing! So meticulous and a perfectionist which is what you want when you’re having Botox/filler. Jen at the front was also so accommodating and sweet. Thank y’all for getting me in so quickly!!! Thank you thank you thank you!!!!
Google
5.0/5
Apr 3, 2021
Google Ideal Image Charlotte
They were very thorough and accommodating.
Google
1.0/5
Mar 31, 2021
Google Ideal Image Charlotte
They don't answer the phone since August been trying to call. They took the money from the loan I was approved for and I never used a single service. Now the loan has been mishandled and is now in collections ruining my credit because no communication even though I never went or signed a contract for services here. Scam! All they had to do was tell the lending company I never went. But they'd rather keep the money.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Charlotte
My experience was a good one. My nurse Lindsey took her time to explain the process from start to finish. She has extraordinary bedside manners. I would definitely recommend ideal image!!
Google
5.0/5
Mar 28, 2021
Google Ideal Image Charlotte
Great Service! Had not been since 2013.. was in for a touch up. A little nervous about the pain of the laser. My tech soothe my face with ice pack as she worked over different areas. Made the pain tolerable. Thank You!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Charlotte
Love the staff ! Their work is safe and amazing ! Def, refer them to friends and family.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Charlotte
Fun conversation it’s like I was chatting with a friend while Brittany was lasering my face. Super professional, minimal discomfort, and very efficient appointment. Highly recommend Ideal Image of Charlotte.
Google
3.0/5
Mar 21, 2021
Google Ideal Image Charlotte
The tech was wonderful but too pricey
Google
5.0/5
Mar 20, 2021
Google Ideal Image Charlotte
Always a pleasant experience!
Google
5.0/5
Mar 16, 2021
Google Ideal Image Charlotte
I love 💕 it here
Google
5.0/5
Mar 16, 2021
Google Ideal Image Charlotte
I was extremely nervous going into the appointment and didn't know what to expect. All of the staff were super helpful, warm and welcoming. My technician walked me through the process before we got started and talked to me through the process, giving me heads up of what to expect next. By the end of it, I was no longer nervous and I am now looking forward to my next appointment!
Google
5.0/5
Mar 15, 2021
Google Ideal Image Charlotte
love coming here. such great and helpful staff
Google
2.0/5
Mar 15, 2021
Google Ideal Image Charlotte
Trying to schedule my next visit was quite challenging and the front desk staff was not very friendly or accommodating. I was given attitude that you all didn't have appointments until the end of July. Here we are it's only March. I bought a package and should not have to wait 4 1/2 months. I waited long just for my first appointment. So I am not happy and wish I didn't purchase this package with you all.
Google
5.0/5
Mar 13, 2021
Google Ideal Image Charlotte
Always greeted by amazing staff, clean and professional environment, results are always amazing, my personal experience is with Botox and laser hair removal
Google
5.0/5
Mar 13, 2021
Google Ideal Image Charlotte
Great customer service and friendly staff
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
The staff was kind and my nurse was very professional, descriptive of every she was doing and made me feel comfortable!!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
Receptions was very friendly and consultation with Sarah was amazing she took her time. We spoke for over an hour she was relatable and over able such a joy.
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
Best experience ever!!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
Excellent service. Everyone here is so kind. The nurses are fast and efficient. Highly recommend this location to all women!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
I’m in the process of laser hair removal and have loved my experience at Ideal Image! My nurse Jane is great, so professional and makes me feel so comfortable. Highly recommend
Google
5.0/5
Mar 10, 2021
Google Ideal Image Charlotte
The staff is amazing every time and so friendly
Google
5.0/5
Mar 9, 2021
Google Ideal Image Charlotte
The nurse that did my wrinkle relaxer was very thorough and explained all of the different services that might help with my goals.
Google
5.0/5
Mar 9, 2021
Google Ideal Image Charlotte
Excellent Experience as always.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Charlotte
I've been a member with Ideal Image from the very first day they opened operations many many years ago in South FL. I truly enjoy the team in the queen city for my lifetime touch ups. I enjoy working with Jane-Ann because she is ALWAYS very professional and friendly and consistent with her delivery.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Charlotte
Jane Ann is just wonderful. Love the service here! It’s the best out there 🙂
Google
5.0/5
Mar 6, 2021
Google Ideal Image Charlotte
Always a pleasure! Great service and staff is wonderful
Google
1.0/5
Mar 4, 2021
Google Ideal Image Charlotte
The dealers person actually encouraged me to not bother asking my husband about getting the procedure. I explained that we discuss all items over $50 and she still scoffed telling me if be doing him a favor. Unconformable weird this unconscionable behavior. Just a bad way to do business.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Charlotte
I had a wonderful experience from start to finish, and it was nowhere near as painful as I thought it would be.
Google
5.0/5
Mar 2, 2021
Google Ideal Image Charlotte
The young lady that did my treatment was very pleasant. She explained every step very clear and had a compassionate personality.
Google
4.0/5
Feb 28, 2021
Google Ideal Image Charlotte
Good, professional, quick, clean.
Google
5.0/5
Feb 27, 2021
Google Ideal Image Charlotte
Excellent Experience!!! Lindsay High was great! Very professional, knowledgeable and attentive. I purchased a membership based upon her expertise alone.
Google
1.0/5
Feb 25, 2021
Google Ideal Image Charlotte
Initial consultation was in November. They said they don't have appointments this or following week - holidays. What they meant was the first appointment will be in mid February. Fast forward to appointment. Went there for kybella. They will not treat the area I wanted to have treated - offered to treat the areas nearby to see if it will improve the one they won't treat. $1750 experiment. Pressured to book second one even before completing the services. Won't return. I like how you said you will contact me to resolve the issue and never replied to my email 🙂 but makes you look good, like you care, like you are trying 🙂
Google
5.0/5
Feb 24, 2021
Google Ideal Image Charlotte
2nd visit today and I couldn’t be happier. The staff was friendly and professional.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Charlotte
Was very relaxing. Kind workers
Google
1.0/5
Feb 23, 2021
Google Ideal Image Charlotte
A bunch of crooks
Google
5.0/5
Feb 23, 2021
Google Ideal Image Charlotte
Sweet
Google
5.0/5
Feb 23, 2021
Google Ideal Image Charlotte
Amazing and fast service!! Friendly and courteous staff. immediate appointment
Google
5.0/5
Feb 22, 2021
Google Ideal Image Charlotte
Great! Service was awesome.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Charlotte
I didn’t know what to expect but the staff was super helpful in explaining the procedures with full knowledge! Very happy with everything
Google
5.0/5
Feb 20, 2021
Google Ideal Image Charlotte
Highly professional the staff is very friend and accommodating. They make you feel comfortable while you are getting your treatments and are always willing to answer questions
Google
5.0/5
Feb 20, 2021
Google Ideal Image Charlotte
I love the Ideal image in south Charlotte. The staff is absolutely amazing. They are incredibly knowledgeable & friendly!
Google
5.0/5
Feb 20, 2021
Google Ideal Image Charlotte
Everyone is always so nice from the time you go in the door. The lady doing my hair removal listened and tried hard to address all concerning areas. Thank you!
Google
4.0/5
Feb 20, 2021
Google Ideal Image Charlotte
The nurses are very friendly and caring. It is rather difficult to get someone on the phone due to limited staff but the receptionists are always very professional.
Google
1.0/5
Feb 19, 2021
Google Ideal Image Charlotte
Customer service is the worst i ever experienced! The ladies at the front desk think they are doing you a favor when you use the service! We are customers! We deserve respect!! The nurse is the only one that knows how to treat clients!! I don’t recommend this place! There are so many spas and doctors doing the same things, with better prices and better customer service!
Google
5.0/5
Feb 18, 2021
Google Ideal Image Charlotte
Great experience. Very welcoming Med Spa and super nice people working here!
Google
1.0/5
Feb 17, 2021
Google Ideal Image Charlotte
I am excited for my visit with ideal image however I bought a package for $4,500 and paid in full only to be told I couldn’t get in for an appointment for over 3 months. Seems like they only care about getting your money then you are on your own.
Google
1.0/5
Feb 17, 2021
Google Ideal Image Charlotte
I have been to the Charlotte location a couple times. I been involved in a dog bite as well losing my Job. I called Ideal image to cancel my services to get out my contract with them because financially I cant afford it anymore. I had financed it thru ALLY lending which i had spoken to about cancel the rest of my loan with them which they are willing to help but Ideal image don't care about their clients at all to go ahead and cancel the service, contract with them. Ideal image still wants me to pay but i can't pay instead of agreeing with ally lending who willing to cancel as long as ideal image willing to do so. Each and every time that I have spoken with someone with in the Charlotte Ideal image location they are not caring or understanding. It's very much oh well you still paying for the service which I only had 2 sessions that it did not do nothing at all but which I understand that I have to pay for but they are not helpful, customer service is horrible. I advised anyone else find another company to do business with
Google
5.0/5
Feb 16, 2021
Google Ideal Image Charlotte
I love this place!! Everyone is very nice and knowledgeable!! Highly recommended!
Google
5.0/5
Feb 16, 2021
Google Ideal Image Charlotte
The people here are so friendly! The location was pretty tricky to find my first time, but the receptionist helped me locate it. I just had my second visit and the lady at the desk was so so sweet! Lindsey was also extremely gentle and kind and talked me through the process. I would definitely recommend to others!
Google
5.0/5
Feb 13, 2021
Google Ideal Image Charlotte
Great, comfortable, I had BBL, first session. I actually found the procedure relaxing.
Google
5.0/5
Feb 12, 2021
Google Ideal Image Charlotte
The staff was friendly, efficient and helpful!
Google
5.0/5
Feb 11, 2021
Google Ideal Image Charlotte
The experience was amazing because of Crystal
Google
5.0/5
Feb 11, 2021
Google Ideal Image Charlotte
Relaxing, friendly, and informative