Durham

5324 McFarland Drive
Suite 170
Durham, North Carolina 27707
919-794-6112

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 8:00am - 6:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Here at Ideal Image in Durham, we take pride in making sure every guest feels welcomed, comfortable and confident in our personalized treatment plans tailored to your needs.
  • Our Registered Nurses have over 200 hours of training in a range of services including Laser Hair Removal, Cool Sculpting, Ultherapy, Forever Young BroadBand Light (BBL) as well as injectables such as Juvéderm, Botox, and Voluma. Our team is always willing to answer any questions or concerns you may have and look forward to partnering with you on this journey!
  • Our Durham MedSpa is located in the Patterson Place shopping center off of Highway 15-501 and Interstate 40, only minutes away from Chapel Hill.
  • Stop by or give us a call at 919-595-8572, we look forward to helping you achieve your goals!
4.1/5
4.1 /5
229 Reviews

Google
5.0/5
Jul 22, 2021
Google Ideal Image Durham
Haley took the time out to explain the difference between certain fillers, and where and what type of fillers work best in certain areas of your face. She took her time, and explained, what she and I wanted to, to achieve the best results.I was very comfortable with her. And trusted her to do a great job!! Like and artist, she placed the filler in just the right places, and just the right volume. I looked refreshed and natural. I am very happy with the results. Thank you Haley!!! And the staff at Ideal image!!!!
Google
1.0/5
Jul 21, 2021
Google Ideal Image Durham
Purchasing services that I was denied getting because I have a food allergy. ABSURD
Google
5.0/5
Jul 18, 2021
Google Ideal Image Durham
The receptionist is really nice. The guy that works at north hills had canceled my appointment in Durham without even knowing and the ladies in Durham made sure to squeeze me in. Great customer service. The lady that did my laser removal was being very caring and made sure to ice it ever few zaps. This location is 35 min away from where I live and I don’t even mind making that drive.
Google
3.0/5
Jul 17, 2021
Google Ideal Image Durham
Quick and easy intro meeting via zoom. Knowledgeable staff!
Google
1.0/5
Jul 13, 2021
Google Ideal Image Durham
I consulted on 6/21/21, made a deposit, did not get an appointment and on 7/12/21 was told you no longer offer the service. I do not have a refund yet.
Google
1.0/5
Jul 11, 2021
Google Ideal Image Durham
Beware!! Do not pay upfront. Did my consultation in May was told someone would call to make appointment. I had call several times in June. Was told call back first of July. Called several times in July, told different things….no appointments available call back then call back not enough provides at the moment call back. Well, I’ve tried several times get a hold someone get my money back. Well no one will call back except once and I’ve called everyday since July 1st.. paid for service never received. I called Blue Water and had an consult and now I’m getting all services through a great company who cares.
Google
1.0/5
Jul 8, 2021
Google Ideal Image Durham
Working with Ideal Image has been the absolute worst customer service experience of my life. You are told that laser hair removal is only effective if you get treatments every 6-10 weeks and then you try to make an appointment and can’t get an appointment on the calendar for 3-4 months. They have very clearly overbooked their services for the number of providers they have. After complaining about this I was told that a refund was submitted for me. After not hearing back about that for four months I emailed customer service to complain again and was told the refund was declined because they don’t offer refunds...even though one was offered to me. So much money and time wasted for a service that will not be effective because they cannot schedule your appointments close enough together. Seems unfair that customers should be required to follow through on their contract with no refund available when the company is not following through on their end with providing timely services. Very disappointed. Update: Although speaking with a representative has never solved my issue I will update to add that after replying to my review that someone would reach out, I was in fact never contacted. Another example of excellent customer service.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Durham
I just had an AMAZING laser hair experience with Julia! She took her time, made sure I was comfortable and she was very professional! Ask for Julia for your laser hair needs!!!! Huge Plus…she’s an RN and knows her stuff!!! You won’t be disappointed with Julia!
Google
1.0/5
Jun 29, 2021
Google Ideal Image Durham
these folks are out to get your money! They have called me 1 million times and when I finally go ahead and decide to get the treatment, I paid in advance, just to find out that there are no appointments available for at least another 60 days if that had known this prior to completing the contract I never would have signed on! when I call, they transfer me to another number where no one will answer the phone ! if you are in need of the service and you want it before the end of the year, go to someone else, not ideal image!
Google
4.0/5
Jun 23, 2021
Google Ideal Image Durham
All issues have been resolved.
Google
5.0/5
Jun 22, 2021
Google Ideal Image Durham
The fact that they can put up with me while I wimp out the entire time I’m getting LHR is a blessing. I’m halfway through the LHR process and everyone has been wonderful each time. My nurse today (I believe it was Meghan) was an actual angel!
Google
2.0/5
Jun 9, 2021
Google Ideal Image Durham
SO many reasons -
Google
2.0/5
Jun 8, 2021
Google Ideal Image Durham
Baylee was FABULOUS! She has an incredible knowledge base which was important in modifying my treatment plan after my online consultation. Her communication skills are superb, which made me feel extremely comfortable working with her, in a topic that is sensitive to me. Thank you, Baylee! 6/8/21: I would like to update my review. I purchased my package from Ideal Image on 1/31/21. I still have not been able to complete my sessions. I did not know that Baylee was the only nurse who was trained in cool sculpting and has since resigned. The new nurse will be trained by the end of June. I can call back then to get on their schedule or call another location. I called Raleigh. I am now on for 8/19/21. I am not sure how this is good business practice, as I continue to see advertisements for the same procedure and I have paid thousands of dollars.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Durham
I have been getting laser hair removal treatments for 5 months now. I’ve seen several people and they were all good, but Julia is fantastic!!! I highly recommend her and will be scheduling all my future appointments with her. She is so professional and compassionate.
Google
5.0/5
Jun 4, 2021
Google Ideal Image Durham
Consultation went great. The representative was honest and knowledgeable.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Durham
Great customer service 👍The only thing is it takes a while to get an appointment at the Durham office
Google
1.0/5
May 31, 2021
Google Ideal Image Durham
Why did you lie that you work on Memorial Day, and I could call and reschedule my appointment?! I was calling during the week three times trying to reschedule my fully paid service! Your administrator recommended me to call back on Monday, I answered twice did you really work on Memorial Day and he confirmed yes! So, I called few hours, I even arrived at your spot, and of course you are closed!!!
Google
1.0/5
May 26, 2021
Google Ideal Image Durham
I’ve been coming to this location for almost 2 years but I’m definitely looking another option after my most recent visit. First, it’s almost impossible to get an appointment unless it’s a last minute opening. They always say “the schedule hasn’t come out yet”. During my last appointment, the provider decided to use less Botox than what was used in previous appointments - I’m not sure why since I’ve always been happy with results in the past. She assured me not to worry because if it wasn’t enough, I could come back for a touch up. Well, it was not enough and now I have wrinkles on half my forehead. I called back promptly at the 2 week mark. It took days for anyone to return my call and then, of course, there were no appointments available. They said they would put me on a list and call before the 3 week mark but they never did. I called back and they said still no appointments. I’m beyond frustrated with the service. I would think twice before buying a package that locks you in here.
Google
5.0/5
May 19, 2021
Google Ideal Image Durham
Yesterday I when for my first session Laser Hair removal it was a great experience Julia it was great she is explained everything!! I really recommend her Julia she very professional ⭐️⭐️⭐️⭐️⭐️
Google
5.0/5
May 12, 2021
Google Ideal Image Durham
I came in for fillers. Mary was very professional and caring letting me know what to expect every step of the way. Their covid protocols were excellent and I couldn't imagine any place being kinder or better. Thanks.
Google
5.0/5
May 12, 2021
Google Ideal Image Durham
I was so impressed with my experience at Ideal Image Durham. Everyone was so friendly and professional. I received lip filler and the whole process was very enjoyable and thorough. I couldn’t be happier with my results! I will definitely be back for more amazing treatments!
Google
5.0/5
May 11, 2021
Google Ideal Image Durham
I had the best experience with Savanah at my appointment. She was quick, knowledgeable, and so personable. I was more than impressed with her and the customer service I received here!!
Google
3.0/5
May 11, 2021
Google Ideal Image Durham
Savannah, RN was fantastic. I loved how fast she worked through all the areas. The only complain I have with Ideal Image in general is their lack of available appointments.
Google
4.0/5
May 10, 2021
Google Ideal Image Durham
I had a lot of issues and communication problems but in the end it was all taken care of and I'm happy.
Google
5.0/5
May 7, 2021
Google Ideal Image Durham
Savanah is so great! She is quick which is a plus! Very informative and professional, she helps me feel at ease during my appointment.
Google
5.0/5
May 3, 2021
Google Ideal Image Durham
This was a great consultation. Employer was very informative and answer all questions an concerns. I've decided to move forward with my procedure and plan to look into having other procedures done in the future.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Durham
Can't complain! Everything was great
Google
5.0/5
Apr 26, 2021
Google Ideal Image Durham
I’ve used Ideal Image’s laser hair removal services (full body) for the last 2 - 2.5 years, for a total of around 12 sessions. After finishing the initial gambit of treatments, I’ve gone back for 2 touch-ups to get the hairs we missed in the early treatments. The treatment hurts way less than a full body wax, and lasts longer between treatments (plus permanent results once you get all of the froth cycles). Even after the initial treatments, there was a significant reduction in hair. Now, I’d say 90% of the hair is gone for good. I have a couple of froth cycles that come in still, but a quick touch up at the reduced rate takes care of it. I’ve had 4-5 different nurses treat me, and they were all incredibly professional, and communicated with me throughout the procedure so that I was surprised by a sudden laser blast in a sensitive area, I may not have been ready for. All of them have made it clear that comfort and safety were at the top of their concerns as we worked on my hair removal. I had Savanah for my most recent treatment, and she was awesome. Great conversation on top of superior service. If you are considering treatment, ask for her.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Durham
Savanah was amazing! Very knowledgeable, attentive, and great communication.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Durham
Baylee Green was so lovely! She was very communicative and wonderful to talk to. I can’t wait to go back to see her again!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Durham
Very helpful with resolving my concerns in a timely manner.
Google
5.0/5
Apr 21, 2021
Google Ideal Image Durham
Savanah made me feel so comfortable and was super knowledgeable. She made me feel at ease as a first timer. She’s an asset to Ideal Image!!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Durham
Fantastic place to get laser hair removal (and I'm sure all of the other services they offer -- and there is a lot!)! The facility is super clean and staffed by super knowledgable nurses and professionals who made me feel comfortable the whole time. In particular, shoutout to Savanah did my laser hair removal, and was not only super conscientious of how I was feeling during the process but was also just such a lovely human to interact with. 🙂 Highly recommend, if you're hoping to get any med spa services, this is the place to go!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Durham
Google
5.0/5
Apr 20, 2021
Google Ideal Image Durham
Staff was friendly and willing to accommodate my needs
Google
2.0/5
Apr 17, 2021
Google Ideal Image Durham
The specialist was very easy to talk to and informative, but I felt pressured to purchase more and to get a membership. It felt a little pushy. When I call, I want information to make a smart purchase. I felt rushed into paying after one phone call-- it felt manipulative. Then, when I didn't want to purchase immediately, I felt guilty for not buying. I don't fault the specialist because it seems to me the system set up by the company to get purchasers is at fault. I ended up going with another location who did not pressure me into purchase and who gave me time to consider.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Durham
I am so pleased. Baylee Greene was AMAZING!!!!! She was so professional and knowledgeable about the procedure she was performing. I highly recommend her to anyone!!!!
Google
5.0/5
Apr 13, 2021
Google Ideal Image Durham
I had a great experience. I wasn't able to commit to a procedure today but I hope to be able to in the future.
Google
1.0/5
Apr 7, 2021
Google Ideal Image Durham
Google
1.0/5
Apr 7, 2021
Google Ideal Image Durham
Once I arrived at the office I was told that my allergic reaction/response to shell fish was contraindicated for the procedure. I was told I would be refunded and to date have not been refunded for services NOT RENDERED!!!! A refund should NOT take this long! The payment happened within 3 minutes and the refund is taking over 5 business days! UNACCEPTABLE
Google
5.0/5
Apr 7, 2021
Google Ideal Image Durham
I had a great experience at the Durham location. The staff and management were very professional and my services were great. I highly recommend.
Google
5.0/5
Apr 7, 2021
Google Ideal Image Durham
Great ! Savanah made sure I was comfortable and was very precise when removing hair
Google
5.0/5
Apr 1, 2021
Google Ideal Image Durham
Savanah was very informative and professional. She was very calming to me.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Durham
Mackayla was fantastic! This was my first time for both laser hair removal and for botox injections. She made me feel very comfortable with everything, explaining what would happen and how to deal with any discomfort. Some of the laser treatment was more painful than I'd anticipated, and she was happy to give me breaks whenever I needed. I'll be requesting her for my next appointment!
Google
5.0/5
Mar 30, 2021
Google Ideal Image Durham
Savanah was very thorough and professional!
Google
5.0/5
Mar 29, 2021
Google Ideal Image Durham
It was informative and reassuring!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Durham
Savanna was great. She took good care and explained everything. Very professional.
Google
5.0/5
Mar 27, 2021
Google Ideal Image Durham
Mackayla Brown-Beal was amazing. Very professional and courteous.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Durham
I had a great first experience at Ideal Image. Savanah was great and very professional and made me feel very comfortable. Would definitely recommend services.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Durham
The RN who treated me, Savanah, was knowledgeable, professional and answered all my questions honestly.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Durham
Completely different experience than a different business I’d previously visited. Great customer service and professionalism. Felt like a patient and not just a customer. Faith was my aesthetician and she took her time communicating to me what to expect, checking making sure I was ok and even gave me sunscreen after. Didn’t feel rushed and felt taken care of. I’m very pleased. Since, I have been treated by Savanah multiple times. She’s a fantastic nurse! Professional and empathic.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Durham
Savanah Is amazing. Very professional and she definitely knows what she's doing! She educated me about the procedure and made sure I was very comfortable. 5star!
Google
5.0/5
Mar 16, 2021
Google Ideal Image Durham
My first appointment was super quick and Julia did a wonderful job making sure I was comfortable at all times of the appointment and that I understand what was going on! I look forward to my next session!
Google
5.0/5
Mar 16, 2021
Google Ideal Image Durham
I visited the Durham office at Ideal Image and was so pleased with the treatment I received from the time I stepped into the door until I left the building. The receptionist was very professional and Savanna was great at giving me my treatment.Very professional!!! Thanks
Google
5.0/5
Mar 15, 2021
Google Ideal Image Durham
My consultation was thorough and meaningful. The services I'm getting are very reasonable, and are done by highly skilled practitioners. My first treatment with RN Evan was highly professional, skilled, and efficient. I look forward to completing my treatment plan with her and Ideal Image. The service more than lives up to its name!
Google
5.0/5
Mar 13, 2021
Google Ideal Image Durham
I would highly recommend Savanah. She is super attentive and thorough.
Google
5.0/5
Mar 12, 2021
Google Ideal Image Durham
Personal attention! I had a great experience by talking with the staff. Waiting excited for the date of my future appointment!
Google
1.0/5
Mar 9, 2021
Google Ideal Image Durham
I call the day of and told that I won’t be able to lay down for four hours after my Botox. My appoint was for 7 pm and I get up at 5 am so that would not work and now they can’t see me till April and that I can’t get my money back. This is BS!! Awaiting a call back from someone the girl said she was starting a claim to get some to call me.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Durham
Today I went for my first session and it was a great experience for it to be my first time. I got hair laser removal and I was in and out in 20mins. Julia was great she explained everything and talked me through it. I recommend her as well Ideal Image. Great packages and great customer service.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Durham
This is the first time I did skin care treatment and did not know what to expect. Everyone was professional and the treatment was quick, easy and painless. Savanah was my RN and she was very empathetic, explained everything in an easy to understand manner and was very friendly and upbeat. I look forward to getting more treatments. Why did I wait so long? Thanks
Google
1.0/5
Mar 4, 2021
Google Ideal Image Durham
She was really rough compared to other providers and didn’t offer the ice pack, she rubbed my face rough compared to other people. Other providers do a double pass on my chin she didn’t. She was nice but not my preference.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Durham
Ashlynn was great! She was very professional and quick. I’d definitely recommend her and this location!
Google
5.0/5
Mar 3, 2021
Google Ideal Image Durham
Mary was great, as well as Stephanie. They were very nice and easy to talk too.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Durham
Always a good experience here.
Google
5.0/5
Mar 2, 2021
Google Ideal Image Durham
The staff is very experienced and professional. And I love my results! Overall it was one of the best decisions and investments I made
Google
5.0/5
Mar 1, 2021
Google Ideal Image Durham
Savannah was so helpful in helping me through my first time. It was an experience that I am glad I started it.
Google
5.0/5
Feb 28, 2021
Google Ideal Image Durham
Wonderful experience. Prompt, professional, and painless service. Staff thought out the place was friendly and accommodating. The environment is clean, friendly, and well managed!! Would recommend!!!
Google
5.0/5
Feb 27, 2021
Google Ideal Image Durham
Savanan was very nice and very professional. Even though it didn’t go the way we had hoped, she handled it with grace and kindness. Thank you for the experience, looking forward to coming back.
Google
4.0/5
Feb 23, 2021
Google Ideal Image Durham
Good
Google
1.0/5
Feb 22, 2021
Google Ideal Image Durham
Stay away from Ideal Image - they claimed that they approved me for a service, then I changed my mind about the service and requested a refund. I was told they would put in a Help Desk ticket in order to receive that refund and that I should hear from someone within 48-72 business hours. After over 2 weeks, I called maybe over 5-10 times and was told someone would call me back each time, but never received a call back. When I finally talked to someone, they proceeded to continue to sell me on the service and told me that the only thing that could be done was to transfer the funds to another service or come in to see if I qualify for the procedure, and if I don’t, I can be refunded. Why was I sold a service that I possibly don’t even qualify for, medically? I thought the initial Zoom consult was to determine whether I am a good candidate for the procedure or not. Avoid Ideal Image, you will be scammed.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Durham
Savanah was amazing. Looking forward to seeing her again!
Google
5.0/5
Feb 19, 2021
Google Ideal Image Durham
Cassie was amazing to talk to. Knowledgeable and really nice. I am so happy. I will be using ideal.image for the next few years I can already tell!
Google
5.0/5
Feb 17, 2021
Google Ideal Image Durham
Cool sculpting was painless! Great staff
Google
5.0/5
Feb 15, 2021
Google Ideal Image Durham
Faith was supper helpful.... really appreciated the help....so was jada
Google
5.0/5
Feb 15, 2021
Google Ideal Image Durham
Mary was great! I just came from working a night shift and she was quick, thorough, and had great conversation the whole time!
Google
5.0/5
Feb 15, 2021
Google Ideal Image Durham
Had my first visit today, with Savanah, Ashlyn and Julia. They were great, very polite and professional. They took the time to explain all the treatment details and make me comfortable. Looking forward to go back for following visits.
Google
1.0/5
Feb 8, 2021
Google Ideal Image Durham
I was told to come in for an evaluation. When I arrived they said I was there for a treatment. Pandemic messed up my treatment, but they refuse to extend my contract
Google
5.0/5
Feb 4, 2021
Google Ideal Image Durham
My Ideal Image experience was beyond ideal! Upon first entering through the doors I was warmly greeted by El. He greeted me with a warm smile which was perceivable even behind the COVID-friendly mask. El efficiently guided me through the process of paperwork and made me feel at ease despite my mortal fear of needles. After breezing through the paperwork he invited me to sit and wait in the luxurious leather chairs and to peruse through the available magazines at my leisure. After what seemed like no time at all, my nurse Savanah sweetly called me back to the treatment room. The time I was eagerly waiting for had come. With the dexterity and precision few possess, Savanah painlessly injected my Botox and chatted with me throughout the entire experience. 10/10 would recommend Savanah, El, and Ideal Image to a friend.
Google
4.0/5
Feb 2, 2021
Google Ideal Image Durham
Today's appointment (2/2) was the first thorough laser hair removal session that I've had. New tech really took her time which made me realize the others raced through the previous appointments. The costs is expensive so it ticked me off that I just realized I had been receiving subpar service. I will provide an update once I am through all my treatments. Hopefully this new tech will provide the great service I received today throughout the remainder of my treatments.
Google
1.0/5
Feb 2, 2021
Google Ideal Image Durham
I’m not happy with this last treatment at all! The job was rushed as I still have hair in my pubic area considering this was my 4th treatment! The nurse was not friendly, I was not offered any soothing gel post treatment like my previous nurses did! The ice pack was not place on one area while the other area was being treated to help minimize the pain like my previous nurse did. I am paying a lot of money for this treatment and this last treatment did not make me feel like I getting what I’m paying for!!
Google
5.0/5
Jan 30, 2021
Google Ideal Image Durham
I’ve already had a couple treatments here and the entire staff is always really warm & friendly. Julia is the RN who has been working with me for most of it and she’s great!
Google
5.0/5
Jan 29, 2021
Google Ideal Image Durham
Today was my daughter’s second appointment for her laser hair removal and it was even better than the first one. Faith was super sweet and helpful. Really enjoyed it
Google
5.0/5
Jan 26, 2021
Google Ideal Image Durham
Nurse Julia was AWESOME. She was extremely nice and comforting while being professional and answering all of my many questions lol. She took excellent care of me, I hope to have her again in the future. The front desk staff are very professional also and very nice, especially the man I'm unsure of his name. I love this place!
Google
5.0/5
Jan 23, 2021
Google Ideal Image Durham
Very happy with all services I have done. Staff friendly and great during the procedures. Followup call to check your on you the next day. Truly believe they care and want you to be happy with the results.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Durham
Julia is really sweet, she was super patient with me.
Google
2.0/5
Jan 20, 2021
Google Ideal Image Durham
In my opinion the front desk staff (specifically the male receptionist) is completely unfriendly and unhelpful. My original appointment was cancelled without my knowledge and I drove 35 minutes only to find out they cancelled my appointment and could not accommodate me. After several messages to ideal image’s Facebook page to finally get a manager to finally call me back after 9 hours, I finally got someone on the phone. I repeatedly asked for a refund because I was disgusted with the receptionist and the lack of help I didn’t want to even receive a service from the place. I have them another chance after speaking with the manager, she gave me 20 free units of Botox to reschedule. When I arrived today the receptionist (again the male receptionist) immediately asked for money. I asked for him to clarify the price since the manager had promised 20 free units. He rolls his eyes and calls the manager. Had he clearly explained that it was an additional 20 units, and not a discount of the amount I owed there would have been no issues. So for the front desk I would rate a 0. I didn’t even receive a receipt for what I paid. The nurse who did my Botox was amazing. She took the time to explain everything and was very friendly. Her name was savannah I believe.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Durham
Julia was awesome! She was very sensitive to my needs and kept going with the pace i was comfortable with. Will definitely make an appointment with her again.
Google
5.0/5
Jan 17, 2021
Google Ideal Image Durham
I really enjoyed my experience at this location. Julia was very professional and friendly. Highly recommend!
Google
5.0/5
Jan 16, 2021
Google Ideal Image Durham
Had a wonderful experience with the Julia. Never had such a session before like this. She had a lot of patience nd tried to answer all of my questions during the session.. Thank you @Julia..loved it
Google
5.0/5
Jan 16, 2021
Google Ideal Image Durham
I had a very good experience with Julia today. She took the time to make sure I agreed with the treatment area she had marked. She asked me frequently if I was ok in regards to my tolerance to the laser. She is very professional. I must say, Ideal Image laser hair removal treatment is an awesome buy, but whether or not you like what you buy may depend on who does your treatment. I’ve had at least 7 or more treatments, and today was my first time with Julia. She was by far one of my favorite. Thanks so much Julia!
Google
5.0/5
Jan 15, 2021
Google Ideal Image Durham
I visited the Durham office at Ideal Image and was so pleased with the treatment I received from the time I stepped into the door until I left the building. The receptionist was very professional and Savanna was great at giving me my treatment. I highly recommend her for any services you may need . Very professional! I am beyond pleased !!!! Go see Savanna!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Durham
Great staff, friendly environment! Fast process and already seeing results.
Google
1.0/5
Jan 12, 2021
Google Ideal Image Durham
Please do not do any business with this place. My wife signed up for a treatment but then needed to cancel the appointment. No services were received but they are still claiming we owe money and are unwilling to work with us in any way. They apply extreme pressure to try and make you sign up for expensive procedures and then fraudulently charge you when you did not receive any services. Update: After contacting Ideal Image customer service, they did resolve this situation for us.
Google
5.0/5
Jan 9, 2021
Google Ideal Image Durham
Faith is amazing! Super professional and friendly!
Google
5.0/5
Jan 9, 2021
Google Ideal Image Durham
Evan is great!!🥰🥰🥰
Google
5.0/5
Jan 8, 2021
Google Ideal Image Durham
Faith and Kasey were great doing my BBL! All the staff were great!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Durham
Amazing! Michelle was extremely professional and answered all my questions! El was so great at helping me decide what treatment was best and provided me with all my options ! Evan was my provider and she was so detailed and absolutely amazing ! I had a great experience! Thank you all! I will be back !
Google
5.0/5
Jan 8, 2021
Google Ideal Image Durham
I was nervous...but it went smooth and Rasheda's patience made it at ease!!!
Google
5.0/5
Dec 30, 2020
Google Ideal Image Durham
Carrie J was excellent. They always make guests comfortable and provide top-notch service.
Google
5.0/5
Dec 28, 2020
Google Ideal Image Durham
The staff is very friendly and helpful. They are very thorough in their explanation of the procedure, and make sure that you’re comfortable during the process.