Raleigh

141 Park at North Hills Street
Suite 116
Raleigh, North Carolina 27609
919-948-7013

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

All of us at Ideal Image are proud to make Raleigh, NC the home of one of our newest laser hair removal clinic. Our Raleigh laser hair removal team of experts are standing by and ready to answer all of your questions.

If you live in or near Raleigh and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

4.2/5
4.2 /5
401 Reviews

Google
5.0/5
Jun 13, 2022
Google Ideal Image Raleigh
I drive over an hour, from Spring Lake, to be seen at this location. The staff is always nice and polite. I saw Mary again. She’s who I request. It’s too soon to see the results, but I’m sure they’ll be great as always. I came in with a horrible migraine today and Mary shut the lights off to accommodate me 🧡 I received my treatment by one other person and her results were good as well. Mary has a lighter touch so it’s almost painless. Also, I told Mary the look that I was trying to accomplish and she did it!!! I tried 2 places in Fayetteville and I was unsatisfied. I hate that it’s so far, but definitely worth it.
Google
5.0/5
Jun 12, 2022
Google Ideal Image Raleigh
Excellent service, quality products and good prices
Google
1.0/5
Jun 8, 2022
Google Ideal Image Raleigh
It has been worst behavior by staff. Please behave IDEALLY in Ideal Image. Please be careful about the service you get from Ideal Image
Google
5.0/5
Jun 8, 2022
Google Ideal Image Raleigh
It was a very pleasant experience. Mariel does a very good job!!
Google
5.0/5
Jun 6, 2022
Google Ideal Image Raleigh
I was treated very well by a warm and friendly staff. Very professional and quick.
Google
5.0/5
Jun 3, 2022
Google Ideal Image Raleigh
Evan was super friendly and did a great job.
Google
5.0/5
Jun 2, 2022
Google Ideal Image Raleigh
Mary is amazing! She made each appointment quick and easy!
Google
1.0/5
Jun 1, 2022
Google Ideal Image Raleigh
I feel like you all had enough time to review my charts and could have called me and told me that because of my vitiligo I could not get services or you all should put it on the sight as a disclosure. It wasted my day and my gas to drive an hour and 20 minutes to be told I can’t get the services.
Google
5.0/5
Jun 1, 2022
Google Ideal Image Raleigh
It was awesome. Youmi explained everything well.
Google
5.0/5
May 28, 2022
Google Ideal Image Raleigh
Kristina was amazing. Open, friendly and overall pleasant woman. With her testimony and the before/after pictures she showed me, I am looking forward to my sessions with Ideal Image to get rid of my underarm hair and full Brazilian area. I am excited to know there will be no more razor burn or ingrown hair that are completely EMBARRASSING in these areas.
Google
5.0/5
May 25, 2022
Google Ideal Image Raleigh
Very very helpful and patient, super kind and sweet
Google
5.0/5
May 24, 2022
Google Ideal Image Raleigh
I had the best nurse today!
Google
5.0/5
May 24, 2022
Google Ideal Image Raleigh
Wonderful experience! Very professional and they took a great deal of time explaining the procedure, etc. Would definitely recommend this grea Raleigh staff!
Google
5.0/5
May 23, 2022
Google Ideal Image Raleigh
I absolutely love Ideal Image. I've been to the Raleigh and Durham locations and the staff at both are very friendly and knowledgeable. I've had broadband light therapy for my face, laser hair removal on my legs, and ultherapy for my face. I'm very pleased with the outcomes of all the procedures I've had.
Google
5.0/5
May 19, 2022
Google Ideal Image Raleigh
My experience was above and beyond what I expected. I was treated very nicely. I will never forget this experience.
Google
1.0/5
May 19, 2022
Google Ideal Image Raleigh
Consultation started out fine. There was no diagrams or anything to discuss what exactly I wanted to help determine cost and number of sessions - unlike what I was told would happen when I scheduled my consultation. When I stated that I was interested and the cost was fine but had to speak with my husband prior to signing anything agreeing to pay 3K the gentleman became rude, said if I didn’t pay today the price would increase, and then ended the call almost immediately without asking if I had any further questions or anything. Sounds like you pressure people to make a quick decision to pay at the consultation and then get angry when that does not occur. Not the most professional, I will be going elsewhere.
Google
5.0/5
May 18, 2022
Google Ideal Image Raleigh
The nurse was great at explaining the process and made me feel comfortable the receptionist was great and also took her time to explain the direction to me she was pleasant
Google
1.0/5
May 17, 2022
Google Ideal Image Raleigh
Very congested area , I mean there’s no parking except for Harris teeter blocks away….even for the staff , I was told by receptionist , nobody has been towed Yet (didn’t ease me at all) !! Also theres not enough known facts for ethic skin nor were there any African Americans that worked there 👍🏽they took my funds under a lot of false info on my zoom consult saying I’d leave there looking an feeling different Agin your appointment will be months away , so on my day of the procedure I was under an sinus condition “I thought “ an I couldn’t allow the sculting done due to pain an my temp “that I noticed “ my lymp nose was swollen even to the tech who was helping put device on me noticed how big it was an we spoke about it ,she even told me about her moms condition which was similar (she was very understanding) an now I’m fighting this unreasonable an very rude cancellation dep or whatever they call it just to get my refund an not to mention I’ve been scammed Agin an Agin through this ezeee pay , word of advice I was given from the staff (u won’t see results ) unless u diet an drink tons of water , IT DOESNT WORK!!! An I went an got the doctors note they needed for the refund an as of today I’ve yet to receive my 1500$$ for no service !!!
Google
5.0/5
Apr 26, 2022
Google Ideal Image Raleigh
Faith was great,very nice and patient
Google
5.0/5
Apr 25, 2022
Google Ideal Image Raleigh
I had a wonderful experience there on Friday. My service provider was Faith and she was lovely. I had many areas treated and was made to feel welcome and at ease.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Raleigh
Great 1st experience
Google
1.0/5
Apr 20, 2022
Google Ideal Image Raleigh
I was lied to about the purpose of a treatment, even after I repeatedly checked that I would get the results I was looking for - the aesthetician herself told me it should never have been sold to me and that I would get my money back, yet the woman who sold it to me - Ashley Paschal - is refusing to return the funds and they won't let me discuss it with anyone else. I am looking to get my lawyer involved at this rate.
Google
5.0/5
Apr 17, 2022
Google Ideal Image Raleigh
Smooth. Straight forward
Google
5.0/5
Apr 5, 2022
Google Ideal Image Raleigh
I love the person that did it this time around she was very caring and took her time doing it.i wish I could get her every time
Google
5.0/5
Apr 4, 2022
Google Ideal Image Raleigh
I had some Botox (forehead) and laser hair removal (underarms and Brazilian). Both were great experiences with the staff being kind in making sure you’re comfortable, in the least amount of pain, and fast. I will definitely be coming back.
Google
5.0/5
Apr 4, 2022
Google Ideal Image Raleigh
I had an appointment with Mary today- she is the BEST. She took plenty of time to give me her honest input, pros + cons, and was super detail oriented. Her technique was flawless- I would 100% recommend her. I’ll be back!
Google
5.0/5
Apr 1, 2022
Google Ideal Image Raleigh
I will be returning because of the professionalism with your staff was awesome and always willing to help if I had any questions. Thank you again for this experience.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Raleigh
Everyone here is a registered nurse and I trust them very much. They always do an amazing job and are very friendly and accommodating
Google
5.0/5
Mar 23, 2022
Google Ideal Image Raleigh
It was a great experience
Google
5.0/5
Mar 21, 2022
Google Ideal Image Raleigh
The staff here continues to be outstanding! From the front desk to the care of providers. And the communication with appointment reminder is always helpful !
Google
5.0/5
Mar 16, 2022
Google Ideal Image Raleigh
I had a wonderful experience with Mary today. Received my first laser treatment, she made me feel very comfortable and walked me through every step of the process.
Google
5.0/5
Mar 14, 2022
Google Ideal Image Raleigh
Perfect
Google
5.0/5
Mar 14, 2022
Google Ideal Image Raleigh
The staff are super nice and professional. I love it here!
Google
1.0/5
Mar 3, 2022
Google Ideal Image Raleigh
Did not work for me
Google
5.0/5
Mar 1, 2022
Google Ideal Image Raleigh
Grateful for Anthony Mallard, the manager, who demonstrated incredible customer service, communication and flexibility as a family emergency interrupted my treatment schedule and I needed to adjust my contract accordingly. Thanks Anthony, you're the best!
Google
5.0/5
Feb 28, 2022
Google Ideal Image Raleigh
Very friendly environment. Good customer service.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Raleigh
Very customer service focused, no judgement.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Raleigh
I received a call on Sunday from an employee @ Ideal Image that I had an outstanding balance that needed to be paid before my appointment on Tuesday. This was very up setting to me because I was not aware I had a balance. I made the appointment in January and was never told. I asked the young man could I have someone's email address that I could talk to about the situation. He said yes and gave me Anthony Mallards email address. I reached out to him and explained my situation. He emailed me back and helped me resolve my situation with no problem. He was prompt,professional, and nice. Thanks Mr Mallard for going above and beyond.
Google
5.0/5
Feb 26, 2022
Google Ideal Image Raleigh
Anthony was very accommodating to my requests and was very polite and helpful to my very specific circumstances concerning my situation and my contract. I am well pleased with how my issue was handled and will be making Ideal Image in Raleigh my new home for LHR.
Google
5.0/5
Feb 25, 2022
Google Ideal Image Raleigh
Great! Everyone was so nice and the lady that did my laser procedure was awesome.
Google
5.0/5
Feb 23, 2022
Google Ideal Image Raleigh
Great experience! Tati was kind and polite, even though I was kinda late they made it work and it was super quick.
Google
2.0/5
Feb 23, 2022
Google Ideal Image Raleigh
The front desk area was abandoned for a long time when I came in. Staff disappeared quickly after I was shown to my room.. After my Coolsculpt treatment I had to edcort myself out, lights were out, and nobody was at the front desk...again. Place was dirty and unkempt.
Google
5.0/5
Feb 21, 2022
Google Ideal Image Raleigh
The lady I had, Mary, was very friendly very helpful and she let me know what she was doing before she did it.
Google
5.0/5
Feb 21, 2022
Google Ideal Image Raleigh
I’ve received laser treatment for two areas and have loved the results. Ideal image also has amazing and friendly staff. Faith is one of the best nurses I have ever had!! She is fast while still providing awesome treatment and I had a great, friendly conversation with her. You won’t be disappointed coming here.
Google
5.0/5
Feb 21, 2022
Google Ideal Image Raleigh
Lauri was such a breath of fresh air, I absolutely loved talking to her and connecting about working with car dealerships!
Google
2.0/5
Feb 19, 2022
Google Ideal Image Raleigh
Great service , when you can get it. They’ve recommended 6-8 weeks between treatments, but my next appointment is in 18 weeks!!! Supposedly no staff. Sounds like a scam ! Very disappointed with this bait and switch, since I’ve paid in advance.
Google
1.0/5
Feb 18, 2022
Google Ideal Image Raleigh
Not very good, the schedule timing is terrible. I try you guys for the good offers advertise in your email. My last and only appointment, that I had with you, it was cancel the day before, just because I didn't answer the phone to confirm the appointment. I call early the next morning and my appointment was cancel, and they put me in the waiting list, or ask me to reschedule again for another month. I was not happy, I ask to cancel the membership, since this was not working for me, and they accommodate an appointment for me that day. I rather to pay more for my botox , than wait a month to reschedule an appointment.
Google
5.0/5
Feb 12, 2022
Google Ideal Image Raleigh
3/5 Stars I do want to say, first off, that Anthony M. has been amazingly helpful, responsive, detail-oriented, and overall great to work with. He answered all of my (many!) questions, provided me all the information I needed, plus copies of all my documents for my own records.  Thank you SO much for the excellent customer service! My most recent technician (Ashley, I think?) was also fantastically helpful, very professional, and extremely informative during the process. However, I have been a member here for several years, and cannot justify giving the entire business as a whole a 5/5.  Scheduling has always been a nightmare, but much more so since 2020.  I recognize that there are a variety of reasons for delays, so I tried to be as patient and flexible as possible, giving them no scheduling conflicts and even offering to drive as far as 1 hour away to any of their other locations for my appointments!  But when I signed up for a laser hair removal contract in May of 2020, I was not able to get in for my full appointment until JANUARY 19th, 2021!  Eight months I had to wait to get started on the process.  And this was after many phone calls, texts, emails, and even offering to drive to any location within an hour radius.  I did everything I could to try to make this work, but still they couldn't get me in anywhere.  Finally one of the customer service people from their home office was able to get part of one of my treatments on the calendar, but I would still have to wait months before I could actually start the full process I'd paid for. I have also arrived for appointments during the pandemic, and per guidelines, waited outside in my mask and called in to let them know I'd arrived.  Whenever this has happened, I have had to call many times with no one answering (sometimes for as long as 20 minutes), even if there are people at the front desk literally just staring at me.  At some point, it would feel so ridiculous and I would just end up going in, but if they are not even going to answer the phone, why require clients to do this? I also have issue with the privacy you have in the rooms.  They do not lock, and on one occasion during a LHR treatment a guy walked into the room "looking for the bathroom".  Fortunately I was covered with a paper gown at that moment, but if he had been 1 minute later, it would have been a much more unsettling experience...  Also, the changing rooms seemed to have been partially converted to storage, so you are changing in a room that has empty boxes, surplus supplies, rolled mats, etc. The treatment rooms themselves always seem tidy, and I've witnessed the sunglasses and stress balls getting wiped off, so at least there's that.  While their treatment plans, products, etc. are typically extremely expensive, they currently have good deals on a variety of treatments, and I recently joined officially as a member (the $250 annual fee) so we'll see how that goes! Update 12/9/2021 5/5 Stars (New average of 4/5) Just wanted to post a recent update! I have noticed that the company has been making a real effort to hire additional staff, and everyone I have worked with has been patient, professional, and friendly (special shoutout to Tatiana and her awesome ability to make a painful procedure enjoyable!). The front desk staff is extremely helpful, and the schedule has opened up immensely as a result. Cleanliness has also improved, though there are always several broken items in the bathroom (broken toilet paper dispenser, broken paper towel dispenser, broken soap dispenser). I think this is perhaps the responsibility of building management rather than the individual companies leasing each space, so I'm not dinging them on that (though a temporary solution would be great). Thanks for all the recent changes and really stepping it up! Y'all are awesome! Update: 2/13/22 5/5 Stars (Updated average of 5/5) Cleanliness and organization have significantly improved. The service rooms are no longer cluttered but tidy and sanitary looking, like a doctor's office.
Google
5.0/5
Feb 10, 2022
Google Ideal Image Raleigh
Friendly, I’ve enjoyed the service providers. Booking has become easer, thanks for all you do to keep us looking young.
Google
5.0/5
Feb 3, 2022
Google Ideal Image Raleigh
Very good experience. I would recommend them to anyone.
Google
5.0/5
Jan 31, 2022
Google Ideal Image Raleigh
Mary was amazing! Very quick and nice.
Google
5.0/5
Jan 31, 2022
Google Ideal Image Raleigh
My wife has been several times to see Mary and has always had great service. She is the best!
Google
3.0/5
Jan 31, 2022
Google Ideal Image Raleigh
I dont feel respected as a customer. I spend a lot of money and giving my business. Ideal image does not accomidate scheduling.
Google
5.0/5
Jan 30, 2022
Google Ideal Image Raleigh
Mary was great!
Google
5.0/5
Jan 30, 2022
Google Ideal Image Raleigh
Mary does the best job at making me feel comfortable during the entire process! Thorough with her work and always a pleasure to talk to. Have only been for a few sessions but am already seeing great results.
Google
5.0/5
Jan 28, 2022
Google Ideal Image Raleigh
Truly everyone I meet was wonderful. But Mary was amazing! This was my first time with laser hair removal, and she took the time to answer any questions and made sure I was comfortable before proceeding. Looking forward to my next treatment!
Google
5.0/5
Jan 28, 2022
Google Ideal Image Raleigh
Mary was super awesome and made sure she knew exactly what I was expecting today. She did an amazing job and made sure that I was comfortable. Highly recommend seeing her!
Google
5.0/5
Jan 28, 2022
Google Ideal Image Raleigh
Definitely love coming here, had my laser hair removal session with Mary today. She was super sweet, fast and very informative during the whole session. Tried something new can't wait to see results. I def recommend her
Google
5.0/5
Jan 28, 2022
Google Ideal Image Raleigh
Mary Malorian was AMAZING. She really made me feel comfortable and ensuresd that I was completely informed about the procedure I was having. I will surely be going back to see her.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Raleigh
Mary is wonderful! She remembered me from almost two years ago! Very nice service just like catching up with an old friend!
Google
1.0/5
Jan 27, 2022
Google Ideal Image Raleigh
I am very unhappy with my whole experience with Ideal Image. I will never do business with this company again.
Google
1.0/5
Jan 26, 2022
Google Ideal Image Raleigh
Definitely would not recommend to anyone. The high membership price makes you think you’re getting a good deal on Botox but in the end it’s more expensive because they recommend more units to amp up the price. I have been told I needed 20 units for my forehead to get a natural result at 12.00 a unit from another medspa, which I am choosing over ideal image. Ideal Image recommended me 50 and my price was $445, which is insane. I do not trust Ideal Image.
Google
5.0/5
Jan 25, 2022
Google Ideal Image Raleigh
From the moment I walked in the door for my 1st visit, the services I received at Ideal Image Raleigh were exceptional. The provider, Faith, was kind, patient, professional, & answered all my questions. I could not be happier with the results! Additionally, the front office staff and Michael Davis, provided top notch customer service. Truly some of the best customer service have ever experienced in any establishment. Michael went above & beyond. The entire team is well educated and made for an incredible visit.
Google
4.0/5
Jan 24, 2022
Google Ideal Image Raleigh
I always have a pleasant experience when I go. The front desk personnel, Alaina & Anthony are amazing!
Google
5.0/5
Jan 24, 2022
Google Ideal Image Raleigh
Great friendly staff! Everyone up front is very helpful! Alina who has cared for me during my Cool Sculpting and toning sessions has been extremely nice and had offered great advice in my treatment. I have appreciated the providers who’ve done my facial treatments as well! Everyone is like an Ideal Family!!!
Google
5.0/5
Jan 21, 2022
Google Ideal Image Raleigh
Representative was very helpful and really answered all my questions
Google
5.0/5
Jan 21, 2022
Google Ideal Image Raleigh
Professional, fast, personal, excellent service.
Google
1.0/5
Jan 14, 2022
Google Ideal Image Raleigh
Terrible experience. My consultation gave me incorrect information that caused me lose my initial appointment and had to reschedule 2 months out. She stated she would follow up; however, I haven’t heard anything. She should have done her due diligence regards to scheduling before giving me false information. When I called, no one was willing to help and Alexis Mattox (consultant) never followed up like she stated she would. Horrible experience considering this is my first time coming to Ideal Image. Unfortunately after this laser treatment I do not plan on continuing services with this company!
Google
5.0/5
Jan 14, 2022
Google Ideal Image Raleigh
Nigel was awesome!!! I recent had a bad experience with the receptionist over the phone at the six forks location when she canceled my appointment and advised I couldn’t get in until March therefore I called the Durham location I spoke with Nigel was more than compassionate personable and understanding and was able to get me in with 2 days where as six forks told me there was no availability
Google
5.0/5
Jan 12, 2022
Google Ideal Image Raleigh
My consultant was very knowledgeable, understood my financial Concerns and did a great job finding me affordable funding to make my dream come true!
Google
5.0/5
Jan 11, 2022
Google Ideal Image Raleigh
My tech is Mary and she is super awesome. I transferred my services to North Hills just to be scheduled with her.
Google
5.0/5
Jan 11, 2022
Google Ideal Image Raleigh
At first I was hesitant. I am new to the area and unfamiliar with Ideal Image (even though they are all over the US). They are experiencing staffing issues like everyone is and I was afraid I paid for a service that I couldn't book. However, they delivered on everything they said they would and after my first service I was hooked. The staff is friendly and professional. Mary is awesome and helped me feel relaxed and comfortable during my procedure. I love the results of my BBL.
Google
5.0/5
Jan 11, 2022
Google Ideal Image Raleigh
Great experience, thank you!
Google
1.0/5
Jan 11, 2022
Google Ideal Image Raleigh
Run don’t walk away from this place. I have had nothing but issues at every single visit. Had I not purchased a package I would not have gone back after my first visit. But unfortunately I did purchase a large package that I paid on monthly which I only did because I was told it was 0 interest. I was also told I got a free service with the purchase of a membership. I selected my free service and drove almost an hour to get there and upon arrival was told I would be unable to receive the service due to being outside earlier that day. I didn’t lay out or spend hours outside, just simply went outside which apparently is it allowed whatsoever, and which also was not disclosed to me. I gave them another chance and went back for my Botox and lip filler appointment only to be told when I got there that they accidentally booked my appointment for filler at their Durham location. So I got my Botox as scheduled then drove about 45 minutes to Durham for my first ever lip filler appointment. The greedy sales lady sold me an entire syringe of filler and assured me that was the amount a first timer who wants very natural results would want,and I got .1 of it injected. So I wasted several hundred dollars and now my lips look exactly the same as before. I then tried to book my “free service” again tha I received with the membership but was then told I didn’t book within 90 days of purchase so I would not be able to use it, even though I purchased a year long worth or services and was never told there was a time limit on using it. I also found out the no interest package does actually charge interest and it’s quite a lot of it. I am an educated woman and don’t typically finance things without being fully aware of interest rates but the sales person walked me through everything on the package I purchased and I stupidly believed her when she blatantly lied and withheld numerous pieces of information. I have been extremely unhappy every time I stepped foot in that place due to them always messing something up. It’s not worth it. Go somewhere else. I have received the same services at much better places with zero issues. They also won’t book appointments in a normal manner. If you call to make an appointment they tell you they “aren’t opening times until the first of the month” then you call on the first and they don’t have any appointments times available until the next month.
Google
5.0/5
Jan 8, 2022
Google Ideal Image Raleigh
I was very nervous but my tech/nurse was amazing. Super sweet, talked me through the whole thing and was patient with me when parts of it was painful. Easy and quick, though!!!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Raleigh
I have been going coming to this location for laser hair removal for about a year and have nothing but great things to say! I especially love when I see that Mary is going to be taking care of me that day. She’s always kind and supportive through the process. Highly recommend!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Raleigh
Mary is amazing and I would recommend her to anyone for laser hair removal treatments. ❤️
Google
5.0/5
Jan 8, 2022
Google Ideal Image Raleigh
Elena or Erin, I cannot remember her name, but she scheduled my appointment got me in the same day, which was great! My tech Mary was just as great, she was extremely informative and made me feel comfortable start to finish! Great visit! This is my second visit to this location, and I am completely satisfied!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Raleigh
I just finished my session with Mary and I just have to say that she was awesome. She was really sweet and patient with me. She somehow made an otherwise uncomfortable situation feel comfortable.
Google
5.0/5
Jan 7, 2022
Google Ideal Image Raleigh
Mary was fantastic and my procedure was painless. Can’t wait to see the results!
Google
5.0/5
Jan 7, 2022
Google Ideal Image Raleigh
Mary is so wonderful. So kind natured and patient. Can’t recommend her and the entire Ideal Image team enough!
Google
5.0/5
Jan 7, 2022
Google Ideal Image Raleigh
Love the staff! Mary is awesome and very professional. She explained step by step what she was doing to me and made me feel comfortable 🥰
Google
5.0/5
Jan 7, 2022
Google Ideal Image Raleigh
Absolutely love Mary! She is so sweet and makes me feel so comfortable! She even remembered something I told her a year ago!! She’s amazing!
Google
2.0/5
Jan 6, 2022
Google Ideal Image Raleigh
I find their whole process very annoying. I had a consultation via zoom and the lady told me I should be fine for a broad band light treatment with my rosacea and acne. I get to my appointment that would’ve been 2 months away from today if I’m not constantly calling to see if anyone canceled just to tell me I won’t be able to get treatment. They say my face was inflamed but my skin is ALWAYS like this and the lady at the zoom consultation said it should be no problem. I know because I asked if they could help my rosacea even if I had acne. They should have evaluated me in PERSON before I even paid them and waste my time going there it’s a 35min drive now I have to wait 30+ days to get my money back. Faith gave a me a few options that ultimately would have taken a little over 4-5months before POSSIBLY getting treatment even though my dermatologist said i could go through with a bbl treatment. They should’ve evaluated me before anything and not get my hopes up that my rosacea could’ve gotten better. I’m just very annoyed with that they said i could get treatment and then no and the way faith talked me with no sympathy I felt she didn’t understand me and what I’m going through with my face I went there to feel better and get better and it didn’t happen the least she could’ve done was talk more empathetic to me.
Google
5.0/5
Jan 4, 2022
Google Ideal Image Raleigh
All the staff was amazing and super welcoming. Made it a very comfortable/great experience.
Google
5.0/5
Dec 31, 2021
Google Ideal Image Raleigh
I was super nervous going in but Titania or Tatiana made me feel very comfortable.
Google
5.0/5
Dec 30, 2021
Google Ideal Image Raleigh
Great!
Google
3.0/5
Dec 28, 2021
Google Ideal Image Raleigh
Treatment was a 10 out of 10. Sales was a 5 out of 10. Reason for decreased rating for sales is due to the fact that they did not notify me that I would not be eligible for abdominal coolscuplting if I have abdominal recti (separation of stomach muscles) after having two children. This was really frustrating because not only was this my main target area for treatment but also it took nearly 5-6 months to get an appointment that worked with my schedule!
Google
3.0/5
Dec 24, 2021
Google Ideal Image Raleigh
I had a very hard time making an appointment. I called four times and was told each time to call back the next week.
Google
5.0/5
Dec 23, 2021
Google Ideal Image Raleigh
It went very well , the laser hair removal was not painful and my provider was very knowable and great at making me feel relaxed. Can’t wait for next appointment.
Google
2.0/5
Dec 23, 2021
Google Ideal Image Raleigh
I wish that the cleric told me I was going for a touch up appt. The last time I booked they said I had another session and that was false. The staff there at my appt was very understanding but hate that they are not knowledgeable and communicating next steps until the day of. Waste of my time and $$.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Raleigh
Second time coming and the staff is so friendly. Very quiet space and lots of privacy.
Google
5.0/5
Dec 15, 2021
Google Ideal Image Raleigh
Great experience this time around. Fast and efficient and my nurse was amazing.
Google
5.0/5
Dec 14, 2021
Google Ideal Image Raleigh
Great experience during my consultation with Debra Mizrahi. She was so pleasant and helpful.
Google
1.0/5
Dec 13, 2021
Google Ideal Image Raleigh
You guys do not communicate well at all.
Google
2.0/5
Dec 12, 2021
Google Ideal Image Raleigh
Today was my 3rd visit to the Raleigh facility. I was booked for a "specific treatment". According to the nurse I am not eligible for this Tx because of a food allergy that causes itching. An allergy that has been on my chart for a year and I have already seen one Physician from ideal image in previous months. Mind you...Ideal image had no problem with me prepaying for the service (ofc get their money) I waited 2 months for the actual appointment slot. Now I show up today and was denied service based on a food allergy. Go figure! So...thanks for wasting my morning and also their employee turnover is terrible there. Nurses quit there quite frequently. That is a huge red flag in my opinion. The only saving grace is the Receptionist. He is very professional and kind. Just my 2 cents....I would highly recommend trying another med spa in Raleigh.
Google
5.0/5
Dec 8, 2021
Google Ideal Image Raleigh
Mary, Mary, Mary is absolutely AMAZING! Her bedside manner is impeccable. Makes you feel comfortable and gently guides you through your entire procedure. She is most pleasant and extremely knowledgeable. Have had the welcomed privilege of her as my service provider twice during my treatment plan. Hoping to have her for the duration. Genuinely Mary, thank you for such excellent care and the utmost professionalism!
Google
5.0/5
Dec 7, 2021
Google Ideal Image Raleigh
I like the environment at Ideal Image. Specially Mary, I appreciate her nice caring personality and professionalism. Thanks so much.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Raleigh
I love Mary and she always listens to My requests for my filler placement. She has my best interest at heart and I only want her as my provider. Also Alaina at the reception desk is an angel!
Google
5.0/5
Nov 27, 2021
Google Ideal Image Raleigh
Michael was very helpful helping me out choosing what I really needed and explained all the treatments options available!!