Raleigh

141 Park at North Hills Street
Suite 116
Raleigh, North Carolina 27609
919-948-7013

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm

All of us at Ideal Image are proud to make Raleigh, NC the home of one of our newest laser hair removal clinic. Our Raleigh laser hair removal team of experts are standing by and ready to answer all of your questions.

If you live in or near Raleigh and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

4.1/5
4.1 /5
305 Reviews

Google
5.0/5
Sep 20, 2021
Google Ideal Image Raleigh
Great customer service! I highly recommend!
Google
2.0/5
Sep 17, 2021
Google Ideal Image Raleigh
Staff is nice but their scheduling is TERRIBLE and was throughout the process. Their days and hours are limited. Not enough staff? Very frustrating when you spend thousands on a service. Have been trying to book my last laser hair removal appointment for three months now. They offered to book me in Durham but that is over an hour away. Not happy.
Google
5.0/5
Sep 15, 2021
Google Ideal Image Raleigh
Everyone was very accommodating and scheduled me quickly to get the laser hair removal done. The ladies were extremely professional and were clearly following covid-19 guidelines (something I was nervous about). They were great answering my questions. Would definitely recommend!
Google
5.0/5
Sep 15, 2021
Google Ideal Image Raleigh
Kimberly who scheduled my appointment got me in the same day, which was great! My tech Tatiana was just as great, she was extremely informative and made me feel comfortable start to finish! Great visit!
Google
1.0/5
Sep 10, 2021
Google Ideal Image Raleigh
The Technicians are nice and professional. But the overall process is horrible. There’s a little to no information, education , or explanation upfront which leaves a lot of the business side to be explained by technicians which is not their role. I pre-paid for services in April that I still have not received as of September; the technicians are not able to provide me with cool sculpting because of a potential medical risk and now there’s a hassle to get a refund on services I can’t even take it vantage of. The lack of empathy, response and overall effective communication makes the overall service horrible and one I will never to do business with or recommend for any of my friends
Google
4.0/5
Sep 10, 2021
Google Ideal Image Raleigh
Friendly, I’ve enjoyed the service providers. Booking has become easer, thanks for all you do to keep us looking young.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Raleigh
I would highly recommend it because they were attentive, friendly and without waiting time, and above all very professional.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Raleigh
Excellent
Google
5.0/5
Sep 6, 2021
Google Ideal Image Raleigh
Mary is excellent! Always makes you comfortable and checks on you to make sure you are doing ok with any service.
Google
5.0/5
Sep 3, 2021
Google Ideal Image Raleigh
This was my first visit for laser hair removal at Ideal Image - Raleigh. The entire staff was very friendly and professional. Mary, the staff member who took care of me, was wonderful. She explained the procedure carefully and ensured I was comfortable before beginning. Time went by very quickly because we were so busy chatting! I am already looking forward to my next visit in October!
Google
5.0/5
Sep 2, 2021
Google Ideal Image Raleigh
Everything was perfect!
Google
4.0/5
Sep 1, 2021
Google Ideal Image Raleigh
I am not so sure, it seemed the first and foremost was to first get a customer into a "contract".
Google
5.0/5
Aug 30, 2021
Google Ideal Image Raleigh
The tech was very knowledgeable and frequently assessed my comfort during the exam.
Google
5.0/5
Aug 28, 2021
Google Ideal Image Raleigh
From entering check in and check out was a friendly experience.
Google
5.0/5
Aug 26, 2021
Google Ideal Image Raleigh
I had the best virtual consultation. Youmi was amazing! She was so nice and helpful. I'm so glad I bought a membership!
Google
5.0/5
Aug 26, 2021
Google Ideal Image Raleigh
I love coming here for my treatment. Mary was very friendly and knowledgeable and willing to help with my additional questions. Thank You so another great session.
Google
5.0/5
Aug 26, 2021
Google Ideal Image Raleigh
Evan was very pleasant, she answered my questions/concerns and she explained what she was doing every step of the way to put me at ease.
Google
5.0/5
Aug 24, 2021
Google Ideal Image Raleigh
Faith is absolutely the best! She’s made my laser experience soo much comfortable I will absolutely come back to see her!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Raleigh
Experience was great .. I worked with Evan she was wonderful!!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Raleigh
Faith was amazing with my laser hair removal in North Hills! I have had so many different women here and she was awesome and very quick! For the first time I actually love ideal image! Thanks Faith ♥️✨
Google
5.0/5
Aug 20, 2021
Google Ideal Image Raleigh
Mary is great! After the first few services, I really didn't want to come back here because some of the staff was snarky and I would ask for the same tech for my next appointment due to comfort because of the areas treated and I would always be assigned a different tech. One of these techs was Mary and she is the one and only reason I am giving 5 stars! She has made me feel more comfortable than any other tech here. She is funny, charming and personable and clearly has a lot of experience in her area, you can tell she genuinely cares. She makes the treatments super easy and frequently asks if you are ok or need a break from the treatment! I would strongly recommend Mary to anyone for any service she offers, she has definitely turned my experience around. Thank you Mary!
Google
5.0/5
Aug 16, 2021
Google Ideal Image Raleigh
Both Anthony and Mary have been great. I had some hiccups in my contract setup but Anthony has helped explain and fix those. Mary has done my treatments since after they reopened from COVID and she’s awesome!
Google
1.0/5
Aug 14, 2021
Google Ideal Image Raleigh
Been waiting since June for an appointment and still nothing. I should not be paying for a service I didn't receive! Going to find someone else.Ridiculous!
Google
5.0/5
Aug 13, 2021
Google Ideal Image Raleigh
This is an update and revision of my previous review. The problem with my account was fixed. The store manager called me and Anthony was very nice. He was great in explaining the situation and my contract for treatment was renewed. It makes me happy and hopefully everything will be okay. I do apologize, for not understanding that the first LHR treatment is not painful but the next would be and the future treatments because they are increasing the energy level. Kudos to the store manager who immediately reached out to an upset customer. Thank you.
Google
5.0/5
Aug 12, 2021
Google Ideal Image Raleigh
I always have a great experience each time a visit Ideal Image. The staff is always professional and accommodating.
Google
3.0/5
Aug 10, 2021
Google Ideal Image Raleigh
Google
5.0/5
Aug 9, 2021
Google Ideal Image Raleigh
I was very pleased with my experience
Google
5.0/5
Aug 7, 2021
Google Ideal Image Raleigh
Loved it!
Google
5.0/5
Aug 4, 2021
Google Ideal Image Raleigh
One of the best locations you can find without a single doubt.
Google
1.0/5
Aug 4, 2021
Google Ideal Image Raleigh
Was burned and scarred from laser
Google
5.0/5
Aug 3, 2021
Google Ideal Image Raleigh
It was a great experience. The technician was wonderful and caring.
Google
5.0/5
Jul 29, 2021
Google Ideal Image Raleigh
From beginning to end. Greeted as I came in. Erin was awesome want her everytime.
Google
5.0/5
Jul 28, 2021
Google Ideal Image Raleigh
Mary at the North Hills location in Raleigh NC did an excellent job on laser hair removal. Definitely recommend her!
Google
5.0/5
Jul 27, 2021
Google Ideal Image Raleigh
Great!
Google
5.0/5
Jul 26, 2021
Google Ideal Image Raleigh
Consultation was precise and thorough very welcoming with great advice
Google
5.0/5
Jul 25, 2021
Google Ideal Image Raleigh
Mary is the sweetest most professional person I’ve worked with in a while. I absolutely loved her !
Google
5.0/5
Jul 25, 2021
Google Ideal Image Raleigh
The UL Therapy is very painful and the attendant was wonderfully patient and understanding as I moved around on the bed to try to get through it. I am really happy with the employees of Ideal Image and I look forward to using more of their services! Thank you!!
Google
5.0/5
Jul 22, 2021
Google Ideal Image Raleigh
I had a virtual consultation via zoom with an associate named Katharine Ruhmann. She was so sweet and personable. She made me feel so comfortable and explained everything so well.
Google
4.0/5
Jul 16, 2021
Google Ideal Image Raleigh
The staff was friendly and personable. I do suggest installing televisions connected to the free wifi so customers can sign in to there Netflix or HBOMax accounts to make the experience more pleasurable. It would make locations w/the added feature in high demand.
Google
1.0/5
Jul 16, 2021
Google Ideal Image Raleigh
The manager/front desk clerk (Anthony or Andrew) was very rude for me throughout the entire process of the cool sculpting treatment I scheduled. He tried to rescheduled me a few times and was combative and unhelpful each time, refusing to help or provide any customer service whatsoever. He told me “well, this is how it is, so you can take it or leave it, but I can’t refund your sale.” So I was forced to bend to what he wanted and put up with his profanity and negativity. This place is v a waste of money because they reschedule you all the time, and the staff is very unhelpful and extremely rude. And if the gentleman named Andrew/Anthony answers the phone, please do yourself a favor and call another day when he’s not there so maybe someone else can help you out.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Raleigh
Wonderful as always
Google
5.0/5
Jul 13, 2021
Google Ideal Image Raleigh
Faith was excellent
Google
1.0/5
Jul 8, 2021
Google Ideal Image Raleigh
very disappoint - I just want everyone that is looking to do this please read the contract because if you try to get a refund because you can not get an appointment for months you will not be able to. 🙁 also I've emailed several people and they have not responded back. 🙁
Google
5.0/5
Jul 7, 2021
Google Ideal Image Raleigh
Megan did my treatment and is absolutely wonderful! She was detail oriented and I felt very confident in her doing my treatment!
Google
5.0/5
Jul 6, 2021
Google Ideal Image Raleigh
Excellent customer service skills displayed by representative as well as provider during consult.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Raleigh
Staff are very friendly, very informative and understanding to your needs.
Google
5.0/5
Jun 28, 2021
Google Ideal Image Raleigh
I loved my sessions at Ideal Image. Make sure you see Mary - she’s the best!
Google
5.0/5
Jun 25, 2021
Google Ideal Image Raleigh
Anthony and the team were excellent! Very helpful and professional.
Google
4.0/5
Jun 18, 2021
Google Ideal Image Raleigh
My experience was great!
Google
1.0/5
Jun 18, 2021
Google Ideal Image Raleigh
The woman who helped me book was very personable and helpful. She made the process for me to sign up and pay very easy. Unfortunately, at no point did she or any other staff member inform me that I should not be exposed to sun prior to my treatment. For this reason, a lower setting was used on me, which prolongs the course of treatment. Also, my complimentary facial area was not done. Fortunately, I can still use it another time. The most unfortunate part of my customer experience was that ideal image sends text messages to confirm appointments. If the customer does not confirm, the appointment is canceled. No phone call, no email, just canceled. At no point does the customer discover this until they arrive for the appointment. The services are designed to be done 6 to 8 weeks apart. After my treatment yesterday, both facilities in my area had no availability until 10.5 weeks out. So when this company auto canceled my appointment (I literally flew back from Puerto Rico for it) it is 100% less than ideal. The woman who did the actual service was fantastic.
Google
5.0/5
Jun 16, 2021
Google Ideal Image Raleigh
I absolutely love ideal image and all their staff members. The RN Evan did such a good job doing my basic fillers. She paid particularly good and thorough attention providing my basic fillers. She did a fantastic job. I love my results! I highly recommend going to ideal image for lazer hair removal or basic fillers.
Google
4.0/5
Jun 15, 2021
Google Ideal Image Raleigh
Love Mary she is so great!!!!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Raleigh
Mary is amazing. Very professional and thorough.
Google
5.0/5
Jun 10, 2021
Google Ideal Image Raleigh
Deana Kime is Absolutely the best person that I have spoken with at ideal image I called about getting a brow lift and she totally convinced me to go ahead and get my stomach done in my eyes that's awesome. She took the time to explain and show me things that I needed to know and understand. I spoke with someone else sometime last year And she was not as thorough and convincing
Google
5.0/5
Jun 8, 2021
Google Ideal Image Raleigh
Mary did a great job and the people at the front desk were awesome. I highly recommend this med spa.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Raleigh
Faith was very professional.
Google
3.0/5
Jun 3, 2021
Google Ideal Image Raleigh
I had my first treatment in April.. The service I received on my first visit was NOT the same as the 2nd visit. The 1st visit, I was very uncomfortable, I asked if my legs could be picked up from hanging off the treatment table. I was told NO. I’m not sure if she wanted to do her job that particular day , but I hope I don’t get her to take care of me as long as I continue to be a customer here... So I laid in that uncomfortable position for a total of 90 minutes, feet dangling and very uncomfortable... My 2nd treatment was AMAZING!! I had a totally different person take care of me and she was GREAT!! She had me on the correct treatment table, she elevated my head, my legs was on the table properly, and most of all I was very comfortable!! My experience was completely different from the 1st treatment, service wise and Mary was very polite. A lot better service and I felt important by the way Mary treated me on the 2nd treatment.. Thank you Mary of Raliegh NC..
Google
5.0/5
Jun 1, 2021
Google Ideal Image Raleigh
Very positive. Staff is very educated about the sculpting process and was able to explain everything fully. I felt very comfortable with Nina and Alexis.... they both made it very enjoyable!!!
Google
5.0/5
Jun 1, 2021
Google Ideal Image Raleigh
My consultant was very knowledgeable and help. She gave me different payments options and explained the process in great detail.
Google
5.0/5
Jun 1, 2021
Google Ideal Image Raleigh
Faith & Evan was great. Will recommend her every time I go, 10/10 experience.
Google
5.0/5
May 28, 2021
Google Ideal Image Raleigh
Very very professional! Mary is the best !!!!
Google
5.0/5
May 26, 2021
Google Ideal Image Raleigh
It was very wonderful and pleasant experience and katelyn answered all my questions and got me an appointment right away thank you
Google
5.0/5
May 26, 2021
Google Ideal Image Raleigh
The team has really worked with my schedule. And finally made the consultation and very happy I did.
Google
5.0/5
May 26, 2021
Google Ideal Image Raleigh
Johnathan was very nice and knowledgeable about your services.
Google
5.0/5
May 21, 2021
Google Ideal Image Raleigh
Staff at Ideal Image are polite & professional. They listened to my concerns and questions and responded with detailed answers. Staff is very knowledgeable about their job and it shows in their performance. I was informed of everything going on during the treatment. I'm very pleased with the results. I highly recommend Ideal Image to anyone needing their services.
Google
5.0/5
May 20, 2021
Google Ideal Image Raleigh
I have received several treatments at this location and I just wanted to leave a kind review for Mary. She was very knowledgeable about the products and services. She made me feel very comfortable and I will be back to see her soon.
Google
5.0/5
May 18, 2021
Google Ideal Image Raleigh
My representative, Kristin Ramazetti, was ABSOLUTELY AMAZING. She made me feel comfortable, safe to be personal, relatable, and was patient and kind. I thoroughly enjoyed talking to her and so happy I decided to move forward with treatment - which likely wouldn't have happened without her.
Google
1.0/5
May 18, 2021
Google Ideal Image Raleigh
I keep having appointments cancelled and rescheduled due to issues with providers and personal issues. How is that my problem? At this point, I hate I even entered into contract with Ideal Image.
Google
5.0/5
May 18, 2021
Google Ideal Image Raleigh
The entire office staff is great! Very inviting and knowledgeable. My provider was thorough and an expert at the procedure! I will continue to use Ideal Image!!
Google
5.0/5
May 17, 2021
Google Ideal Image Raleigh
Mary is wonderful with the hair removal! Easy and efficient.
Google
5.0/5
May 17, 2021
Google Ideal Image Raleigh
I am so thrilled with my experiences at ideal image! Every single person that I have worked with has been fantastic! This past time I had Mary and she was wonderful! Thank you all so much! ♥️
Google
5.0/5
May 16, 2021
Google Ideal Image Raleigh
Professional and informative
Google
5.0/5
May 14, 2021
Google Ideal Image Raleigh
Great! The staff were great and knowledgeable.
Google
4.0/5
May 13, 2021
Google Ideal Image Raleigh
Carrie is professional, detail oriented and down to earth. She makes sure I am well informed about my treatment and am happy with my results.
Google
5.0/5
May 12, 2021
Google Ideal Image Raleigh
Courteous and friendly staff, very knowledgeable. Scheduling is hard! They are always booked but if you book far out in advance you’ll have no problems!
Google
5.0/5
May 8, 2021
Google Ideal Image Raleigh
Very helpful
Google
5.0/5
May 6, 2021
Google Ideal Image Raleigh
Wonderful
Google
5.0/5
May 4, 2021
Google Ideal Image Raleigh
I’ve been coming to Ideal Image for laser treatments for 6 months now. I love the results and the staff! They are all so sweet and professional!!
Google
5.0/5
May 4, 2021
Google Ideal Image Raleigh
The ladies were great from the minute I walked in to the end of my treatment; they were professional, friendly, and sweet. Evan took great care of me and walked me through each step. She was very knowledgeable of other procedures they offer and suggested some treatments to help me achieve my desired results, but did it without pressuring me or forcing the sale. Great experience.
Google
5.0/5
May 4, 2021
Google Ideal Image Raleigh
She’s a delight, so fun to talk to and did great work!
Google
5.0/5
May 4, 2021
Google Ideal Image Raleigh
Customer service is always a plus ...mary did my treatment for may 4th and it was awesome working with her. She was nice and friendly .made sure I had the ice pack near me to apply if I felt discomfort.
Google
5.0/5
May 3, 2021
Google Ideal Image Raleigh
The staff here is outstanding! From Anthony in reception & sales to the care of the various providers. Always a 1st class experience!
Google
1.0/5
Apr 29, 2021
Google Ideal Image Raleigh
Terrible place,
Google
5.0/5
Apr 29, 2021
Google Ideal Image Raleigh
Evan was amazing through out the entire process! Alana was great with answering questions getting me a appointment scheduled and putting me on the cancellation list. They were all wonderful!
Google
5.0/5
Apr 26, 2021
Google Ideal Image Raleigh
My virtual consult with Holly Norris was fantastic! My first ultherapy treatment was free for being a member. Faith was great and it only took less than 10 minutes for peri oral ultherapy. I won't lie, it did hurt, felt like hot pins and needles but I'm sure the results will be worth it. Looking forward to getting the rest of my face done.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Raleigh
Great service
Google
5.0/5
Apr 25, 2021
Google Ideal Image Raleigh
Love this place I felt so comfortable and they are such a blast please Go quick results and the environment is sooo clean thank u so much ideal image
Google
1.0/5
Apr 25, 2021
Google Ideal Image Raleigh
The sales is way too high-pressured. I filles out a simple form to inquire and I receices calls and texts almost everyday. When I finally talked to them, I was so pressured to buy in only to learn AFTER paying ($536) that I have to wait 6 WEEKS! Honestly, had I known that, I wouldn't have joined their membership. I'm giving 1 star for now and will provide an update after my services are completed.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Raleigh
It was my first visit and I felt very comfortable. Everyone did a great job explaining the process and it went better than I expected! Looking forward to completing my treatment.
Google
5.0/5
Apr 20, 2021
Google Ideal Image Raleigh
Very friendly. Professional. Expectations clearly explained. Excited to see progress.
Google
1.0/5
Apr 17, 2021
Google Ideal Image Raleigh
UPDATE: They lowered the price and convinced me that it was the perfect time to come in and do it I could see results over summer (this was March and it takes 12 weeks to see results). So I spent $2000!! And THEN they told me they couldn’t actually get me in till mid June!! So I wouldn’t see results till mid September?! I told them that was unacceptable and they lied to me just to get my money. I demanded refund and after 3 weeks of giving me the run around they denied it. As in they are stealing my $2000!! I don’t have that too just throw around and I need it back! I can’t get anyone on the phone to help me. This place is such a joke and so unprofessional . They literally stole my money and don’t care. Do not go there!!! Danielle quoted me $400/application on the phone and then when I had my consult with the “expert” Lindsay she gave me the actual price of $750/applicator. So that was dishonest and really disappointing. I definitely don’t recommend going there. They’ll say anything to get you in and then double their pricing and blame it on the first girl giving you a wrong price. Then she said “well I can give you $100 off because of a promo and you can finance it!” Umm no
Google
3.0/5
Apr 16, 2021
Google Ideal Image Raleigh
Is was very nice .
Google
5.0/5
Apr 14, 2021
Google Ideal Image Raleigh
Awesome
Google
1.0/5
Apr 8, 2021
Google Ideal Image Raleigh
I can never understand why a large company would require a non refundable deposit of half the amount of treatment. I understand that you have a limited refund policy but my appt would be more than two months in the future. Your team members were polite and I have no issue with them.
Google
5.0/5
Apr 3, 2021
Google Ideal Image Raleigh
Great experience. Mary was very nice and knowledgeable!
Google
5.0/5
Apr 1, 2021
Google Ideal Image Raleigh
First time patient. Everyone was very nice. They were running behind but apologized. Injector did a great job explaining and with actual injections.
Google
1.0/5
Mar 31, 2021
Google Ideal Image Raleigh
I have been trying to schedule an ultherapy appointment for months now. Every week they tell me they are working on the schedule and try calling again next week. Super frustrating, especially when this company doesn’t offer refunds. I am super disappointed. I would not have purchased it in advance if I knew it was near impossible to make an apt.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Raleigh
It’s been wonderful. Sixth visit, all have been fantastic.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Raleigh
I just want to give an awesome shout out to Carrie and her team. They were very professional and accommodating to my needs!!! I recommend any and everybody to Ideal Image!!
Google
5.0/5
Mar 29, 2021
Google Ideal Image Raleigh
Absolutely love ideal Image Raleigh. Carrie has done many of my treatments and always does a wonderful job. Everyone I interact with is friendly and knowledgeable. Highly recommend!