Quick and easy! Friendly and informative

The NP’s are very knowledgeable and helped explain all of my procedures to me. Kristin and Lydia both did a great job on the ultherapy, I’m already seeing results! And Ashley made my lips look amazing! Will be suggesting Ideal to all of my friends.

This office was very welcoming, especially the front desk employee, Miranda. She was professional and friendly. I will definitely be back.

My experience was great🤗

Bad reviews I decided not to move forward

Went in to have a large age spot on my face removed. Kristen was exceptional. Explained the procedure in detail and step by step. Very friendly and professional. Looking forward to the follow up.

Fabulous! Ashley was so smooth. My lips look amazing, and there is little to no bruising

Very polite and professional

My appointment was cancelled without a text or voicemail. I was not told to confirm by email and didn't have access to email the the week before. I was offered a refund and a call from a manager, which didn't happen. Each person I spoke with lied to me and refused to honor the refund offered or call me back. Still waiting for resolution. Horrible customer service.

Amanda has the touch of an angel…she administered my Botox gently and to my satisfaction. She took the time to ask about my aesthetic goals and preferences. The ladies at the front desk- Allyssa, Miranda and Sam were attentive to my schedule needs. Highly recommend!!

Very good customer service.

Katie is the best! She is very timely and works around the clock 😉

Everyone at the center was super friendly and helpful! They provided me with great information on which services were right for me and I am so happy with my results! The nurse practitioners did a great job and I will be back soon! And I have been back quite a few times since my initial review! Great service and they scheduled my treatments promptly and I am loving the results! I also went back recently for BBL! The NP was super nice and took her time and walked me through it! Loving the results so far! Went back again for Botox, again super friendly staff they got an appointment for me quickly and were on time! Always enjoy visiting the center for my treatments. Update is I’ve done filler recently, great help determining the right amount for me and the results have been fabulous! Update! Went back recently for more Botox, such a great job and got me in right away! Great service and a good price! Update! Went back for facial fillers again and of course had a great experience! Very nice and made me feel very comfortable.

I had Katie Redman as my tech for my first laser treatment and she was patient with my many questions and my anxiety over whether it would be painful (it wasn’t). I hope every time I go I am lucky enough to get her! Highly recommend.

Mo is a rock star!! This place is able to make all scenario work

everything was very good I felt very comfortable the staff were very friendly and professional thank you

I have been seen at Ideal Image for several different procedures. Lydia Sandman is always professional and very knowledgeable. She is able to answer all my questions regarding the treatments and listens to my needs. I highly recommend visiting her at the Easton location.

The person , who treated me was not at all kind. She dint even set the seat and eye mask properly. She dint even ask whether I’m ready or not before treating !! Just started the laser on my face with high heat .. it’s burning hot I feel like my skin got damaged!! I requested to reduce the heat then she said I exposed my self to sun light that’s why I feel the pain!! Come on.. it’s already freezing winter in Columbus and I dint go anywhere , she is not ready to hear what I’m saying!! Horrible experience. It’s so hot I asked her to put some aloe on treated area , she just did it in one pass all over my lips!! It’s so awful , I just felt like what did I do wrong why am I treated like this !! I was suppose to take double pass laser today , just because of her rude treatment I was scarred and dint complete the treatment. I m not a machine to be treated, you must consider human feeling when someone is not comfortable with your treatment give them a chance to talk what they feel and make them comfortable before treating. I’m not at all happy with todays treatment!! I took many sessions earlier I never felt this way ☹️

Rebecca was very nice and helpful... She explained all my options and let me know what to expect and how much my services would cost..

Everyone was very helpful, professional and welcoming.

Always friendly staff and very knowledgeable. Highly recommend to everyone I know.

Nice treatment. The nurse is so kind and professional. 10 stars

Awesome atmosphere, attentive staff. I was walked through the whole process with ease of understanding the language and terminology. I felt very comfortable and safe during my BBL. Would recommend to anyone.

Ashley was amazing! She was very informative and helpful with helping me to decide what would be the best area to focus on for my next cool sculpting appointment! Thank you Ashley !

Best STAFF EVER !!!

Pleasant

I was kind of hesitant to call. Your employee helped me to relax and answered any questions.

I do NOT recommend for lip filler. I had my initial lip filler in June and was immediately unsatisfied. I was told it was swelling and to just wait. I scheduled a follow up for a week later because when I smiled or talked, my lip would split right in the center and I had major lumps everywhere. The provider then told me I was still swollen and that the lumps were swelling, but she massaged my lips. A few days later I went back for ANOTHER follow up appointment and the provider that time stated that the lumps were not swelling, that it was clearly product but she could only attempt to run the lumps out and try to push product toward the middle. She mentioned that it was the application of the juvederm that caused the issue. The NEXT follow up the provider told me that my lip didn’t look bad and that she could massage it AGAIN. I asked for it to be removed. The provider mentioned that they don’t like to do removal because it can be a painful process. Each of these appointments was with different providers. None offered solutions or even mentioned any sort of compensation for my lips being hideous…. They continuously stated that they looked fine when rested. On Oct 25th I, again, expressed my concerns, but via IG and was told: “Thank you, Jill for taking my call today. A team member will be following up with you within 48-72 business hours. Please continue to keep in contact with us here if you are not reached out to for any reason. We are always more than happy to assist!” No response. I followed up again on Oct 29th and received the following: “ Thank you for letting us know! We have reached back out to our client supper team to have someone call you.” I still have heard nothing and it’s 11/10.

The first time I sought service through Ideal Image was for cool sculpting. I was told I would only need one treatment. After one treatment and five months I saw no results so I went for my follow up and they recommended a second treatment. It has been three months since my second and still no difference. I purchased laser hair removal and the women at the front desk didn’t know what they were doing and messed up my payment so I had to do it all over again. Want to know what’s been done to reconcile all of this? A $17 discount.

The front desk lady Miranda was very patient and helpful! Answered all of my questions, And helped me get exactly what I needed!

Great customer service an amazing treatment experience

My NP, Ashley Phillips was PHENOMENAL!!!! She was very professional, thorough and made me feel comfortable! She explained the procedure and expectations very well. I would highly recommend Ideal Image. I am very excited to see my end results and look forward to my next appointment with Ashley🙂

Everyone is friendly and welcoming and I have loved the results!

My experience was great. My tech was very comforting, and walked me through the entire process of laser hair removal. She was patient and soothing with me the entire time.

I visited the center again to get my Botox redone, as always they did a great job and got me on the schedule super quick! Great experience

Everybody was so nice and made me feel comfortable! Highly recommend!

I always left my sessions pleased. Mo made me feel comfortable and was dedicated to helping my hair removal be a blazing success!

Laser Hair removal by Maureen “Mo” at the Easton location is as comfortable as it can get.

I am writing a review for the woman who did my consultation online Jaqueline Calderon! She was AMAZING! She is what sealed the deal for me to get laser hair removal. She was so personable and kind and made the process so easy! She truly was such a pleasure to talk to and so knowledgeable. I appreciate people like her being on the other end of the phone.

Absolutely love this place for laser hair removal! They simply deliver the service you pay - affordable pricing with effective results. Kristen is my MedSpa Specialist and she is absolutley amazing, explains everything, listens (!!) and delivers a pleasant (comfortable!) experience. You will not be disappointed by choosing this MedSpa!

Amazing experience!

Maureen is so caring, professional, engaging just makes me feel comfortable. The front desk staff are cordial and professional. Friendly kind atmosphere!

Elina, was my treatment consultant today. She was very excellent in her work. She explained and notify me with every step that she was going to take, she was very professional, kind and soothing. She made my pain so painless. This center is very welcoming, clean and professional. I will recommend 👌

Kristin is the absolute best and couldn’t recommend her more! I recently moved out of state, but otherwise I would use her for my cosmetics needs forever. I have been so impressed by her precision and professionalism in her work, whether it be Botox, Coolsculpting, or laser hair removal. Ideal Image has been great to me!

My reaction with my appointment. Idea image took the time to resolve the issue. I appreciate their professionalism and kindness.

I had Stacey and she was great! She was nice and very informative.

The NP was amazing and so friendly

The prices are crazy and not reasonable at all

Great experience. Knowledgeable and friendly staff

Chelsea the representative was very helpful in explaining everything from with them

Lydia was INCREDIBLE. Made the experience so comfortable! She is the best!

Did not know what to expect when i began my laser hair removal process. But all the staff has been very friendly and helpful. Just had my 6th session with Mo, and she was thorough, helpful and funny to help the process along. Definitely seeing the results I was expecting!

Thanks so much for everything. I had Mo help me and she was very professional and made me feel very comfortable. I recommend this place for their service and great people. Thanks again Mo.

This was my first visit at Ideal Image. I had a laser hair removal treatment in my bikini area. Everyone was very nice and explained things thoroughly. I wasn’t sure what to expect, but I was happy with my experience and look forward to going back for additional treatments.

Everybody was very nice I really like the lady that took care of me and I am definitely be back how do you suggest I do image in Columbus to everyone

Today I received my third laser treatment from Ideal Image and I have absolutely no complaints. They are a fantastic provider of cosmetic services, but today the woman behind the laser was Mo and she is simply fantastic. Laser hair removal isn’t an enjoyable experience. Anything that has the word “laser” in it isn’t going to be filled with warm fuzzies, but no one goes into this experience ignorant to that. Knowing that, you want the person who is pulling that trigger to be professional, fastidious, with a great sense of humor. There wasn’t any point that I felt uncomfortable or awkward during the appointment. When you’re spread eagle with the energy of an exploding star harnessed by the magic of technology being shot into your lady garden, and you don’t feel the least bit awkward is a testament to the skill and bedside manner of Mo. The entire staff is great, but I will be requesting Mo for all of my future dates with a laser.

I love coming here. They get you in and out with not having to wait long and everyone is so nice.

Nice people, accommodating, made sure I was comfortable

Kristin Cooper was extremely professional and informative with my filler appointment ,She is an artist !! She also did my Botox and along with my friend Ruthie and her son Adam we a feel it looked natural and was painless. I will recommmed her to all my friends !

The ladies at Ideal Image are always so polite and professional. The NP’s are extremely patient and careful and always willing to answer questions. They’ve been extremely helpful while navigating the confusion with the pandemic and have done so through the implementation of an app where you can manage your appointments and extending contracts when necessary to get you back on track with your pre pandemic schedule. Great place with equally great people.

The lady I talked with was very nice and professional. However, the prices were ridiculous. On instagram, it stated the prices could be as low as 39.00 a month. I feel this was a click bait.

Mo was my provider and she was amazing! Super friendly, we had great conversation which made the appointment fly by. Sarah at the front desk was also amazing. Everyone in this location is great!

What started as an inquiry about laser hair removal has turned into a full blown plan and journey to improve my body and confidence. Every step of the way the staff has been honest, helpful, informative and friendly. I trust them and look forward to my services.

Lynette was personable, friendly, courteous and knowledgeable, she completely made me feel at ease through the consultation and I look forward to working with your staff!

My experience at ideal image was great!👍

It was amazing, they worked with me to find the best customized package for me!

MY BF GOT RIPPED OFF COMPLETELY! MY LASER HAIR REMOVAL COST UNDER $200 TO GET MY UNDERARMS. WHEN I ASKED THEM FOR A QUOTE, THEY TOLD ME UPWARDS OF $1500! THEY HAD UNLIMITED TOUCHUPS, BUT IF YOU GET 6 SESSIONS, IT'S TYPICALLY NOT NEEDED. I ASKED THEM WHY THEY COST SO MUCH MORE, AND THEY COULDN'T GIVE ME AN ANSWER. JUST SHRUGS. MY BOYFRIEND PAID $2500 FOR WHAT HE NEEDED. I ASKED MY PLACE AND THEY SAID THE SAME FOR $200. TOTAL IMAGE JUST THINKS IF THEY HAVE A NICE LOCATION, THEY CAN STEAL PEOPLES MONEY. OH ANDDDD, HE SIGNED UP FOR FINANCING AND THEY HIS DOCTOR TOLD HIM HE COULD DO IT ANOTHER WAY, HE HADN'T EVEN GOT ANY SERVICES DONE YET. AND THEY SAID HE COULDN'T BACK OUT OF THE FINANCE PLAN....WHAT???

Very professional. Veryy helpful!

I saw Stacey and she so far was the best informative person I’ve seen. She made my treatment most comfortable in which I was a little anxious due to a previous appointment but the technique she used made everything better. She also was very tactful of presenting to me suggestion of what packages of treatment the company offer after I have my lipo 360 and fat graph procedure when I didn’t even have to ask, along with those things she wouldn’t suggest me to do around the time of my surgery. I have requested her again but I wasn’t able to get her for future appointments due to rotation of workers. She exceeded the expectations unlike the others.

Had a great treatment with Moe and Sarah and Aubrey up front are great!!!

Don't waste your money!!!!! It's impossible to get an appointment and if you're lucky enough they'll tell you there's some reason they can't perform the service you've already paid for ahead of time. They are habitually late and they don't offer many services. One service they do offer is cool sculpting which is a holy hot waste of money. I don't know what pictures they doctored up on their website but don't expect to see results. And you can forget about any refunds for anything. Also, you can't e-mail them so when you get a text saying you canceled an appointment to reschedule, don't count on the date being accurate.

The staff were awesome and answered all my questions. Very accommodating and made me feel comfortable.

I am super glad that I made the decision to go to Ideal Image. I have only had my first two visits and both have been a wonderful experience. My providers have been very kind, pleasant, and knowledgeable. I had results within two weeks of my first visit which was so great to see so fast. I am looking forward to my final results. I highly recommend this office. Thank you!

My specialized consultant was phenomenal and a really sweet woman. She answered all my questions and made my laser hair removal questions, finance, scheduling process so easy.

touch up after two years. still happy with my results. friendly and knowledgeable staff

Lydia was AMAZING!! So kind and helpful. She made the experience enjoyable, was very knowledgeable, and gave much appreciated feedback when I asked! Would highly recommend!

My provider was so awesome. I was terrified to get my first treatment and Lynda took her time and talked me through it❤️Thank you for such a wonderful experience.

I came to Ideal Image (Easton) for coolsculpting and was very impressed with the professionalism and kind nature of the staff I interacted with! Lydia completed my service and she was so personable, made me feel comfortable, and answered any questions I had. I would recommend her & Ideal Image to anybody!

I’ve been seeing amazing results this place is amazing

I’ve been to Ideal Image a few times now and every time I go, the staff is extremely helpful and friendly! They’re also great at consultations and not making you feel pressured to do anything extra than what you’re there for. I’ll definitely keep going back if I need them again ☺️

I think her name was Stacey she was AMAZING!!!!! It was only my second visit and my first didn’t go well however Stacey made me feel very at ease. She GREAT at her job. I will only schedule with her from now on and I told her that.

Kristin was very professional, friendly and communicated well during my BBL treatment. The results have been great. I’m very satisfied and would highly recommend Kristin and Ideal Image.

Hailey was wonderful.

My experience during the consultation with Sherry was very pleasant, she went out of her way to get me the best treatment for my money. However I’ve have not bought a package yet, or started treatment.

Katie provided a great service. So diligent in her service and beyond. She offered the ice pack. Aloe Vera can new face mask. Details that made the difference and turned my experience so pleasant Thank you Katie. So sad you are leaving Columbus. Wish you the best. Those new clients will be blessed.

Mo was fantastic! Very friendly and made the process very comfortable! Highly recommend her!

Havent had the treatment yet ,however so far so good

Very enjoyable experience. Staff is always knowledgeable, professional, kind, and caring. No matter what the procedure is, they put their client’s safety first.

Awesome wonderful

Loved the atmosphere friendly staff, love the results im getting, very satisfied

Everyone has been very kind as well as candid in regard to what treatments will work for me and ones that may not provide the maximum results. I appreciate the transparency and customer service.

The Nurse practitioner was very nice considerate and sweet . She made my experience comfortable and easy . I am looking forward to the results !

Good experience with crew but wasn't what i was told on phone about how it works. Alot of money to not lose weight like it shows on ads. Never told till today had to do same place more then once

Very friendly staff, duration of appointments are always quick too!

I was impressed with the professionalism and attention to covid protocols as well as the friendliness of the staff. Everything was explained carefully and I would definitely recommend this facility to a friend.

It was great. Staff was very nice and helpful.

My nurse was awesome. Being that it was my first time experiencing this, she walked me through every step. She was amazing, because I was afraid. She didn’t rush the treatment.

I got Kybella injections at the Ideal Image Columbus location and I was so impressed with how welcoming and friendly all of the staff was! The nurses took excellent care of me during my service and made sure that I was comfortable throughout the entire process. They gave me clear aftercare instructions and even provided Tylenol and ice packs for my trip home. I couldn’t be more satisfied with my experience at Ideal Image Columbus and I will definitely be returning for any services I get in the future!!

😊

LAUREN was amazing ! I had lip fillers done and I am extremely happy with my results . She took special care in explaining every step. Would definitely recommend her !