Ideal Image Langhorne is great - their staff is extremely friendly and welcoming. The office is very clean. Lori, the nurse, is amazing at her job. She is very knowledgeable and super friendly. I highly recommend her and this facility!

I love everything!! from the attention of the secretary to the professional who gave me the treatment; Although I don't speak much English, we were able to communicate.

Today was part of the third session of my laser hair removal and my first experience of Ideal image at the Langhorne, PA location. I’ve met different nurses till now but I was totally impressed with the way Brooklyn treated me today. She made me so comfortable and said things that made me go through all the pain in a much better way than I’ve experienced before. How I wish I get her again for my future appointments too!! Great job Brooklyn!!

I had a great experience with my nurse, Lori. She was amazing and very patient with me. She answered all of my questions that I had regarding my treatment and what should be my best approach.

I have been to Ideal Image for two different treatments and I can’t say enough good things about them. Everything is professional and done with the patient’s best interest in mind. Dacar and Sheila are kind and funny upon check-in, and Jess will perform your service with ease and fun. Highly recommend!!!

let me say that the scheduling here is the worst. i got a call from a Britney in willow grove the other day saying the nurse that was treating me on Thursday quit so they need to reschedule. ok fine i told Britney i need something for either Friday or Saturday this week. so i thought i had a saturday appointment or at least i thought i did. i get a text msg saying my appointment is for this thursday not saturday. so i called to find out whats happening? i get some other lady on the phone who flat out refused to help me was very belligerent. i asked for britney to call me back to straiten this out. this lady seemed very reluctant to do that. all i asking for is a little bit of professionalism here and some good customer service. is that too hard to ask? somebody a manager or a regional manager please help me with this???

Lori was great - she really cared and did not want to treat me yesterday for the sake of the appointment - she wanted to make sure my skin was properly ready so we rescheduled.

Very friendly staff and Katie made me feel very comfortable!

Dakar at the front desk is amazing. Everyone is super sweet and helpful and always answer your questions thoroughly. There’s no forced sales and they really genuinely care. -Erica

Before treatment think 100 times. They are disclaim responsibility for mistakes. I did treatment ultherapy the result was horrible. 6 months I was try to get help from them, but not... finally they said “ o we don’t know why it was happen” I WANT MY MONEY BACK!!!!! Manager Stefany never at work, and never called back. Before treatment and charge they called 100 times, when they did mistake they disappeared.

Zara treated me today for laser hair removal on my legs and underarms. She was absolutely AMAZING! The last time my legs hurt so bad I was dreading this appointment. My body was shaking I was so nervous to get my legs done, but I didn’t have to stop once thanks to Zara. I was dressed and finished in 20 minutes. I can not thank her enough and will be booking all of my appointments with her!

Lori is amazing! She explained the treatment thoroughly and made me feel very comfortable. Can't wait to see the results of Ultherapy.

Lacar always greats me so lively and professional 😊 Katy (my specialist) was so thorough and had good, positive energy.

I loved kaitlin...very friendly, professional, funny and kind. Also, her face was a commercial for their products...beautiful. I added a lip plumper to the cool sculpting. The results however will determine future procedures.

First visit went well. I was met by Dakar at the front desk. He was so kind and even though he was busy got me checked in quickly. Jessica was the one who completed the treatment. She was extremely kind, professional and took her time to explain everything to me. Really excited for future sessions and to see the final outcome.

I had a wonderful experience with the ladies that attended to me during my procedure. I am very uncomfortable with needles and they made it as comfortable as they could!

Lori is an amazing tech, what a blessing to all clients! She is patient, loving and compassionate. I had an Ultherapy session which can be a bit uncomfortable and she made it so much easier for me. She was so professional and understanding. Lori coached me through until the end and I felt so relieved. Also the receptionists Sheila and Dukar are very nice and professional too. I LOVE THIS LOCATION!!!

It was wonderful Prussia was amazing

I definitely was expecting to have a more pleasant experience which was a little disappointing. I didn't feel welcomed when walking in. As this was my first visit, I didn't know what to expect from the procedure a 100% and after the nurse start asking questions, which didn't make sense, I started to feel nervous and concerned thinking if this was the right option for me and did she know what she was doing?! Anyway, I did feel stressed out and scared due to that conversation during the procedure. I might have to drive further to try a different location hoping to have a better experience next time. Thank you!

Very understanding and very helpful she was just wonderful and showing me and telling me how it works I was very satisfied with what I seen and when she was talking to me I just can’t wait to start my process

The staff is always so friendly & accommodating! Hands down best experience every-time I visit!

Ideal image of langhorn Pa was fabulous .Dekar at the front desk was professional and personable what an asset! Lori my provider who did my service was superb and so comforting and knowledgeable. She made my experience unimaginable. I will recommend her and ideal image to others.

Lori and Dakar are absolutely AMAZING. I can always count on friendly service, flexible scheduling and the newest cosmetic offerings to be available at the Langhorne Ideal Image

It was great

Great service! Great people! Loved Dakar in Langhorne!

Brooklyn and Sheila were Awesome during my visit! Brooklyn took her time and addressed all of my concerns during my treatment. Her method of LHR is top notch. This process is PAINFUL but appreciated the care and professionalism she had. Thank you for making this appointment easy for me!

First time coming to Ideal Image and I had a great experience from start to finish. Walking through the door Dakar’s joyful greeting and pleasant conversation made me a lot more comfortable about my appointment. Danielle was the nurse who completed my treatment and was very knowledgeable and professional. Looking forward to my next appointment here!

Friendly staff, clean facility, good results. Brooklyn was my nurse today and was great! Highly recommend this ideal image.

Just got my goodies done an Brooklyn an dakar was so amazing 🥰

So nice and accommodating! Lori is super attentive detail & Dakar is extremely nice and helpful up front !

Lori and Dakar are the best! I am so pleased with the services at Ideal Image Langhorne!

Finally had a nurse who knew what she was doing at langhorne location, but this entire experience has been nothing short of a nightmare. I’m spending a fortune and half of these nurses don’t know what they are doing. Scheduling with them in itself is absolutely dreadful. I wouldn’t recommend ideal image to my worst enemy. Save your money and go elsewhere. Run don’t walk.

I had to reschedule my appointment because the nurse called out (Which is fine. She is allowed to. I’m not upset with her.) and I had to wait 2 more months for another appointment. I think it’s absolutely ridiculous that the office is so overbooked that I had to wait 2 extra months for an appointment. That’s a whole treatment cycle lost.

Lorie Scott was the best. I got what i wanted for a price I can afford. I haven't started the process yet. I'm excited about this journey

First time having laser hair removal & it was quick, easy & painless. Everyone there is great!!

Excellent costumer service! Dakar was extremely friendly. Very clean environment and attentive staff. Brooklyn was amazing! She was friendly and attentive and provided excellent service.

Very friendly staff, quick treatment sessions with the advanced technology laser machine, and comfortable, clean environment. 😌 I like how you get the lifetime touch up treatments for a discounted price! Update: a LOT of the hair came back a few months later. I’ve had in total 14 treatments now and hair continues to come back. Is not effective for permanent hair removal 😢 “Lifetime membership” but certainly not free. Have to keep paying every time and the hair DOES still come back. Little frustrating after spending almost 3K for the package treatment and have to pay more for hair to be gone.

Dakar at the front desk was very helpful and pleasant, a joy to be around. Brooklyn, the nurse performing my cold sculpting service was very professional and friendly. I scheduled my next appointment with her. I highly recommend the Ideal Image.

Greeting at front desk was very pleasant snd professional. Lori was great snd made my experience pleasant.

The Receptionists were very friendly and answered all my questions. The nurse made me feel comfortable, answered all my questions, and was very experienced.

The reception area was clean and welcoming. The staff was nice. Services received were quick informative and efficient. Tacora has a very bubbly personality.

Today was my first experience with laser hair removal and going into it I was a little nervous. From the moment I walked in I felt comfortable and relaxed. The staff is so welcoming and sweet. The nurse that did my first treatment was so kind and provided me with all the information I needed. The treatment itself wasn’t as uncomfortable as I thought it would be. I can’t wait to see how the rest of my treatments goes within the next few weeks. I highly recommend Ideal Image!

Brooklyn was very Profesional about her duties she made sure I knew everything I needed to know about my service I was surprised at how fast the service was which is great 👍🏻👍🏻

The lady was super nice and gentle. She took her time, put pressure while doing my underarms laser to make it more tolerable. I am really grateful! I feel horrible that I couldn't recall her bame

I’ve been coming to Ideal Image Langhorne for a few months now for laser hair removal on my upper lip and chin. Since day one, everyone has been incredible, from the front desk staff to the nurses administering the treatment. Nurse Katie welcomed me at my first appointment and I’ve had her a few times now. She has always been exceptionally friendly, efficient, and gentle. I can’t recommend this office or treatment enough. It’s truly life-changing!

Excellent customer service, very knowledgeable technicians

Awesome

Zara is an amazing injector! She did my lips and I barley felt anything. They look amazing!! I’ll be returning to her!

Staff was super helpful and caring, thank you Allison! Very throrough as well. I'm excited for my experience here!

It's awful experience at Langhorne location. First, when I add more services in my existing plan even talking to staff thoroughly. After the first appointment they told me I have to pay more for my leaser session. Furthermore, staff never gives your early appointments, normally the gap between appointment is 6 to 8 weeks but staff give you 10 weeks appointments because they are always pack. Even they don't give you any near date if there is a reschedule (which is typically because they don't have any other nurse on schedule). Staff won't let you talk to any manager or any other authority to address these issues very unprofessional.

The various associates who handled my initial consultation were helpful and courteous and the technician who conducted my first treatment was friendly, quick, and checked in with me regularly to see if I was doing OK with the discomfort.

I’m loving my results. Thank God I finally decided to do this for myself! Worth every dime and the staff is fabulous. Thank you

Entire experience was lovely!! Front Desk Associate Dakar was amazingly professional and courteous...the most beautiful spirit!!! My Facialist was amazing as well....very attentive and sensitive to the care she gave me....so excited for next treatment!!! Thank you!! 😊

All of the staff were super kind & accommodating, the treatment was quick. The lady that did my treatment applied pressure if I winced from the laser to soothe it (which was not done at a prior location, so the extra touch to provide comfort was appreciated). The guy working scheduling at the front desk was so personable and fun to chat with as I scheduled my next appointment. I don’t often do reviews, but quality service deserves recognition.

Great staff, very friendly and attentive.

Amazing place! The office staff are very helpful and accommodating. My technician was great, and I had a great laser hair experience

Today I had a appointment which I made over 2 months ago for fillers and botox which I paid for in advance aswell. Unfortunately when I arrived for my appointment I was told I could not have my fillers since I had my Covid 19 vaccine over 2 weeks prior to this appointment!!! In my professional opinion they Ideal Imageing should let the clients know this in advance !! But they do not!! So be aware b4 you schedule a appointment if you had a Covid-19 vaccine!!!!!

Excellent communication and organization. The front desk staff and medical professionals are always cheerful and happy to take the time to explain things to their clients. Special kudos to Dakar and Brooklyn for their fantastic customer service!

Brooklynn is hands down amazing. She is the sweetest person ever. I would recommend this location just bc of her. I felt comfortable and she answered any concerns I had and also looked into an old issue. Thank you for her.

The staff are so friendly and professional, highly recommend!

I’m very new to laser hair removal but already love my results! And the service is great- my nurse Lori is wonderful!! She does a great job and is so so friendly!! Go get laser!!!

Katie was wonderful!!! Very informative. I am nervous getting cosmetic procedures and she made it a relaxing wonderful experience. Front desk was delightful!

I had Lori for my cool sculpting appointment 2 times now! She’s the best! Makes you feel like family!

Nurse answered all my questions and made sure all safety measures were taken.

The Most Horrible experience ever the receptionist basically never let me get my treatment wasted my time and humiliate me I’m never coming there again

Zara and Dakar are both amazing! Thank you both for great service!

I had a filler injection appointment with Katie. Even though the day of , a few things changed but she was so thorough and professional as to what MY REAL needs were. In what I was looking for she guided me the right way instead of wasting my money. She's amazing. Also the Staff there are so friendly and welcoming. 🙂 It's a great experience all around. One more thing, Katie is very knowledgeable and was NOT pushy to get anything more than what I was comfortable with at the time. It was my first time with FILLERS and I"m am sooooooooo pleased with the entire experience and so far the outcome 🙂 Thank you Katie and everyone at Ideal Image Langhorne PA 🙂

These folks are the greatest! From the moment I walked through the door it was a calm friendly atmosphere. The entire staff made me feel welcome (even with my 101 questions ) they took the time to answer in a professional manner.

Friendly staff and great service!

The front desk people that work at the Langhorne location are extremely helpful and curious. The nurses that work on you are accommodating to your needs.

Love the staff! This location is the best one, I’ve been to multiple and they make you feel so comfortable and welcomed at all times

Absolutely a great experience. Friendly and welcoming front desk and amazing nurse. I am looking forward to my next appointment. Definitely referring everyone I know.

It was quick, the service was well explained . 2nd appointment out of 8 update: The staff is extremely professional and knows what they're doing. I was in and out less than expected time. The receptionists were delightful esp. Dakar, he's so friendly and professional. Only issue is I wasn't told by previous lady who performed treatment to not use anti blemish cream before treatment , so now I have to come again for an extra appointment for that specific area. Otherwise great service ,clean and quick.

Zara is one of the best people to go for laser hair removal , she is patient, takes her time, and very pleasant. I’m definitely going back to her again

Wonderful staff, clean friendly and professional!

Excellent

Zara was my nurse and she was AMAZING. She was super patient, completely non-judgemental, and very accepting!! As was everyone there. Needless to say, I was very satisfied with my experience🤗

It was absolutely amazing. The employees were respectful and kind. My appointment was easy to schedule, my wait was not long at all, and my first appointment was well explained to me. The women who made sure I understood the process was kind and very helpful. The procedure didn't take long at all.

The newly hired staff at the front desk are amazing. They bring a positive energy and happiness over the phone and in person

i had a great experience! The appointment are professional and timely. I never wait very long which is important to me

No issues, took us right away and everyone is always super friendly

The nurse that did my laser hair removal was great. She seemed very comfortable doing her job and friendly which helps make what can be an awkward situation a lot more comfortable. The front desk staff were great and explained the lifetime membership program which I decided to go with

I had a virtual meeting with Samir Baaklini, He explained all the process and how it works. Very friendly and respectful. A very nice guy!

Brooklyn was very professional as always! She talks me through the process so I always know what to expect

Always a great experience. Lori was excellent!

Available appointments a month in advance are lacking. You’re told come back in 6 wks, but you can’t get an appointment for 8ish-plus weeks out. When you’re only committed to 16 months, not 16 sessions, is kinda makes you think.

Brooklyn, my technician, was wonderful. She took the time to explain everything thoroughly...ie what I would feel, before during and after my procedure, the discomfort level, etc. During the time of my ultrsound, Brooklyn checked in with me, stopping often to make sure I was feeling safe and comfortable. After my visit I have had no ill effects and I am looking forward to the results. I would definitely consider other procedures with Ideal Image.

I had my appointment for full leg hair removal with Katie. She was professional, nice, knowledgeable and friendly throughout the session. She explained every step of the process, what to expect afterwards while making it as comfortable for me as possible. My experience didn’t start there though, I had to reschedule due to childcare issues and she was efficient and accommodating in every way to make it work with my schedule. I had transferred to this location after moving from another state and the Langhorne facility was clean with a nice presentation. I am very happy with the whole encounter and look forward to my next appointment with Katie!

Good service Clean Professional

More unpleasant than the first time but bearable

I called to check in, was offered to wait in my car or waiting room. I decided to sit in the waiting room; my chair was cleaned before I entered the office. My temperature was taken and COVID questions were asked. The Langhorne location is very COVID conscious, which as a client makes me very happy to feel a sense of safety & security. Lori has given me my last 2 treatments. She is very friendly, comforting, informative and professional! Everyone I’ve ever come in contact with here has been very kind and helpful. I continue to have great experiences getting my LHR. I feel safe and comfortable in every way! Thank you!=]

The BBL treatment was phenomenal. Lori was very good about explaining everything that she was doing and treating the needs of my skin. Update: I just had my second BBL appointment with Lori and again I was very pleased with the service. Lori was careful to read my information from the previous session, ask questions and make improvements to offer the best quality of service. In less than 24 hours I am already starting to see results!

Very positive experience, the staff is always helpful, informative, respectful and polite. My most recent visit was with Lori and she was more than wonderful.

Love this place! Super clean and safe during Covid! Best customer service too!!

Everything was explained to me before the treatment. The nurse was continuous about making sure I was doing okay, which I loved. It was quick, I was in and out.

Friendly staff, professional an clean establishment

Was excellent

I started going here for laser treatments and was so happy, I switched all of my treatments (Botox/fillers) from my derm to here. The staff is amazing, don’t upsell products, and are extremely knowledgeable. They ask all of the appropriate medical questions, give great follow care instructions, and are extremely personalized. I couldn’t be happier.

Very personable and kind and knowledgeable

Had a great experience at Ideal Image Langhorne. Made an appointment with Brooklynn to get lip filler for the first time. I was nervous because I didn’t know what to expect, but Brooklynn took the time to explain the procedure and made sure that I was comfortable. I was going for a subtle look and with her help I achieved the look I wanted. Thank you for such a great experience! I will be back for more lip filler and most likely some Botox.