I’m loving my results. Thank God I finally decided to do this for myself! Worth every dime and the staff is fabulous. Thank you

Entire experience was lovely!! Front Desk Associate Dakar was amazingly professional and courteous...the most beautiful spirit!!! My Facialist was amazing as well....very attentive and sensitive to the care she gave me....so excited for next treatment!!! Thank you!! 😊

All of the staff were super kind & accommodating, the treatment was quick. The lady that did my treatment applied pressure if I winced from the laser to soothe it (which was not done at a prior location, so the extra touch to provide comfort was appreciated). The guy working scheduling at the front desk was so personable and fun to chat with as I scheduled my next appointment. I don’t often do reviews, but quality service deserves recognition.

It was excellent! Everyone was friendly and helpful. My nurse was great and explained the procedure before starting. I also got an email with after care instructions. The whole process was great!

Great staff, very friendly and attentive.

Amazing place! The office staff are very helpful and accommodating. My technician was great, and I had a great laser hair experience

Today I had a appointment which I made over 2 months ago for fillers and botox which I paid for in advance aswell. Unfortunately when I arrived for my appointment I was told I could not have my fillers since I had my Covid 19 vaccine over 2 weeks prior to this appointment!!! In my professional opinion they Ideal Imageing should let the clients know this in advance !! But they do not!! So be aware b4 you schedule a appointment if you had a Covid-19 vaccine!!!!!

Excellent communication and organization. The front desk staff and medical professionals are always cheerful and happy to take the time to explain things to their clients. Special kudos to Dakar and Brooklyn for their fantastic customer service!

Brooklynn is hands down amazing. She is the sweetest person ever. I would recommend this location just bc of her. I felt comfortable and she answered any concerns I had and also looked into an old issue. Thank you for her.

The staff are so friendly and professional, highly recommend!

I’m very new to laser hair removal but already love my results! And the service is great- my nurse Lori is wonderful!! She does a great job and is so so friendly!! Go get laser!!!

Katie was wonderful!!! Very informative. I am nervous getting cosmetic procedures and she made it a relaxing wonderful experience. Front desk was delightful!

I had Lori for my cool sculpting appointment 2 times now! She’s the best! Makes you feel like family!

Nurse answered all my questions and made sure all safety measures were taken.

The Most Horrible experience ever the receptionist basically never let me get my treatment wasted my time and humiliate me I’m never coming there again

Zara and Dakar are both amazing! Thank you both for great service!

I had a filler injection appointment with Katie. Even though the day of , a few things changed but she was so thorough and professional as to what MY REAL needs were. In what I was looking for she guided me the right way instead of wasting my money. She's amazing. Also the Staff there are so friendly and welcoming. 🙂 It's a great experience all around. One more thing, Katie is very knowledgeable and was NOT pushy to get anything more than what I was comfortable with at the time. It was my first time with FILLERS and I"m am sooooooooo pleased with the entire experience and so far the outcome 🙂 Thank you Katie and everyone at Ideal Image Langhorne PA 🙂

These folks are the greatest! From the moment I walked through the door it was a calm friendly atmosphere. The entire staff made me feel welcome (even with my 101 questions ) they took the time to answer in a professional manner.

Friendly staff and great service!

The front desk people that work at the Langhorne location are extremely helpful and curious. The nurses that work on you are accommodating to your needs.

Love the staff! This location is the best one, I’ve been to multiple and they make you feel so comfortable and welcomed at all times

Excellent customer service, very knowledgeable technicians

Absolutely a great experience. Friendly and welcoming front desk and amazing nurse. I am looking forward to my next appointment. Definitely referring everyone I know.

First visit went well. I was met by Dakar at the front desk. He was so kind and even though he was busy got me checked in quickly. Jessica was the one who completed the treatment. She was extremely kind, professional and took her time to explain everything to me. Really excited for future sessions and to see the final outcome.

It was quick, the service was well explained . 2nd appointment out of 8 update: The staff is extremely professional and knows what they're doing. I was in and out less than expected time. The receptionists were delightful esp. Dakar, he's so friendly and professional. Only issue is I wasn't told by previous lady who performed treatment to not use anti blemish cream before treatment , so now I have to come again for an extra appointment for that specific area. Otherwise great service ,clean and quick.

Zara is one of the best people to go for laser hair removal , she is patient, takes her time, and very pleasant. I’m definitely going back to her again

Wonderful staff, clean friendly and professional!

Excellent

Zara was my nurse and she was AMAZING. She was super patient, completely non-judgemental, and very accepting!! As was everyone there. Needless to say, I was very satisfied with my experience🤗

It was absolutely amazing. The employees were respectful and kind. My appointment was easy to schedule, my wait was not long at all, and my first appointment was well explained to me. The women who made sure I understood the process was kind and very helpful. The procedure didn't take long at all.

The newly hired staff at the front desk are amazing. They bring a positive energy and happiness over the phone and in person

i had a great experience! The appointment are professional and timely. I never wait very long which is important to me

Very friendly staff, quick treatment sessions with the advanced technology laser machine, and comfortable, clean environment. 😌 I like how you get the lifetime touch up treatments for a discounted price! Update: a LOT of the hair came back a few months later. I’ve had in total 14 treatments now and hair continues to come back. Is not effective for permanent removal and to book appointment, takes several weeks/months cuz no slots open 😒

No issues, took us right away and everyone is always super friendly

The nurse that did my laser hair removal was great. She seemed very comfortable doing her job and friendly which helps make what can be an awkward situation a lot more comfortable. The front desk staff were great and explained the lifetime membership program which I decided to go with

I had a virtual meeting with Samir Baaklini, He explained all the process and how it works. Very friendly and respectful. A very nice guy!

Brooklyn was very professional as always! She talks me through the process so I always know what to expect

Always a great experience. Lori was excellent!

Available appointments a month in advance are lacking. You’re told come back in 6 wks, but you can’t get an appointment for 8ish-plus weeks out. When you’re only committed to 16 months, not 16 sessions, is kinda makes you think.

Brooklyn, my technician, was wonderful. She took the time to explain everything thoroughly...ie what I would feel, before during and after my procedure, the discomfort level, etc. During the time of my ultrsound, Brooklyn checked in with me, stopping often to make sure I was feeling safe and comfortable. After my visit I have had no ill effects and I am looking forward to the results. I would definitely consider other procedures with Ideal Image.

I had my appointment for full leg hair removal with Katie. She was professional, nice, knowledgeable and friendly throughout the session. She explained every step of the process, what to expect afterwards while making it as comfortable for me as possible. My experience didn’t start there though, I had to reschedule due to childcare issues and she was efficient and accommodating in every way to make it work with my schedule. I had transferred to this location after moving from another state and the Langhorne facility was clean with a nice presentation. I am very happy with the whole encounter and look forward to my next appointment with Katie!

Good service Clean Professional

More unpleasant than the first time but bearable

I called to check in, was offered to wait in my car or waiting room. I decided to sit in the waiting room; my chair was cleaned before I entered the office. My temperature was taken and COVID questions were asked. The Langhorne location is very COVID conscious, which as a client makes me very happy to feel a sense of safety & security. Lori has given me my last 2 treatments. She is very friendly, comforting, informative and professional! Everyone I’ve ever come in contact with here has been very kind and helpful. I continue to have great experiences getting my LHR. I feel safe and comfortable in every way! Thank you!=]

The BBL treatment was phenomenal. Lori was very good about explaining everything that she was doing and treating the needs of my skin. Update: I just had my second BBL appointment with Lori and again I was very pleased with the service. Lori was careful to read my information from the previous session, ask questions and make improvements to offer the best quality of service. In less than 24 hours I am already starting to see results!

Very positive experience, the staff is always helpful, informative, respectful and polite. My most recent visit was with Lori and she was more than wonderful.

Love this place! Super clean and safe during Covid! Best customer service too!!

Everything was explained to me before the treatment. The nurse was continuous about making sure I was doing okay, which I loved. It was quick, I was in and out.

Friendly staff, professional an clean establishment

Was excellent

I started going here for laser treatments and was so happy, I switched all of my treatments (Botox/fillers) from my derm to here. The staff is amazing, don’t upsell products, and are extremely knowledgeable. They ask all of the appropriate medical questions, give great follow care instructions, and are extremely personalized. I couldn’t be happier.

Very personable and kind and knowledgeable

Had a great experience at Ideal Image Langhorne. Made an appointment with Brooklynn to get lip filler for the first time. I was nervous because I didn’t know what to expect, but Brooklynn took the time to explain the procedure and made sure that I was comfortable. I was going for a subtle look and with her help I achieved the look I wanted. Thank you for such a great experience! I will be back for more lip filler and most likely some Botox.

Nurse Kaitlin was very professional and did an amazing job. She explained everything very patiently. will be recommending her to all my friends!!

Very good! I would recommend going here

Brenda Miller was very informative and quite Pleasant

Finally get an appointment because they’re always booked & when I show up with my child, who is home remote learning & I have no one to watch him, I’m told he cannot come in even with a mask on. I’ve gone to my doctors office & never had my child turned away. I traveled 40min & no one even told me prior on the phone when booking the appointment nor via an email. So basically the services I paid for I cannot get because I have a child. I’ll have to take my business elsewhere

Great experiences at this location! The office and rooms are clean and the staff is friendly, especially nurse Katie. I highly recommend!

My nurse was very personable, kind, and professional.

Everyone is always very welcoming. Katie was efficient and knowledgeable! Overall a positive experience. Happy with my results!

Katie is a nurse injector and she is wonderful ! I highly recommend her !

Always have had great experiences at the Langhorne location. Everyone there is so nice and helpful especially the nurse Katie. They answered any questions I had and made me feel comfortable. Definitely will be going back!

I’ve been going here for a few years now and have always had a pleasant and friendly experience. Katie is your go to!

Katie L. is the best nurse here! She has done Botox and Ultherapy for me. Katie made me feel so at ease during my appointments. She listened to my preferences and knew exactly how to get me the results I was seeking. My friends were shocked when I told them I had Botox done and they complimented how natural it looked. Ultherapy can be slightly uncomfortable toward the end of the procedure but Katie made sure I was as comfortable as possible throughout the whole time.

It’s been 5 1/2 weeks and there is still no changes I contacted ideal image to let them know nothing change and to cancel the second set and just charge me for the first set which I feel I shouldn’t pay for since the results they promised never happened but I want to be done with them they informed me that the manager will contact me it’s been a week and I haven’t heard from the manager I’m write a review every week until something is done and I’m also contact the news ideal image need to be accountable for they lies I will upload pictures on my next review update

It was excellent

Nice

Always a good experience. I feel comfortable every time I go.

The nurse Lori was wonderful...very pleasant, friendly, and knew what she was doing. Made sure the laser process was fast and painless. All staff were great, hope to go back soon. Definitely recommend this place and if possible request Lori!

Linda was absolutely wonderful! Informative, understanding, kind, and helpful! 10/10 recommend!

I had Lori helping me out and she was amazing! I was getting laser hair removal done. She has helped me in the past and she made me feel very comfortable. It felt like we were friends catching up!

Ideal Image has been the absolute worst experience of my life. BAD Business!!! Do NOT trust them with your money. Ive been calling them over and over for about 5 months now. Every time I call, I am told that the manager is working virtually and they will send an email to them. I have been waiting for 5 Months trying to get my money back for at least the treatments I didn't receive. This manager is ridiculous. $5,400 stolen, robbed, cheated. DO NOT GO near this BUSINESS!!

The various associates who handled my initial consultation were helpful and courteous and the technician who conducted my first treatment was friendly, quick, and checked in with me regularly to see if I was doing OK with the discomfort.

Laurie was so nice! Super informative! I’m just poor 😂

My first time having any procedure done and I trusted myself to Ideal Image... I must say I had a very pleased experience. Staff was very lovely and welcoming. The professional who took care of me was super informative.. answered all my questions and made feel at ease as I was nervous about possible results.

Nurses are very kind and helping and get the job done!

My experience was amazing! Very informative and knowledgeable staff. Results were what I expected. I would highly recommend any of the services offered.

Good luck getting an appointment. Even before COVID, you'd have to wait weeks to be seen. Now, it's a month or more. On two occasions, I've shown up for an appointment and there was no one available to provide the service. I've been waiting almost two weeks for a refund. I'm disappointed. 8/22/20 Update: FYI - Still have not heard back from anyone at Ideal Image.

This branch of ideal image is truly incompetent, unprofessional, and unethical. I paid for cool sculpting for my wedding. The world shut down and i was not able to use it. I have been calling on the daily or weekly basis for 4 months asking about a refund. Each time i call I’m told the manager is working from home and they will email her and the customer service team to call me and no one has EVER called me. This manager needs to be fired for never checking in on their branch or helping them when they need it. I’ve been robbed for $1800 and apparently there’s nothing anyone can do about it and no one even cares to call me back. Disgusting. Never go here. Ever.

Everything was so simple, easy and fast, from setting up the appointment to getting the treatment. Everyone was also very nice and eased my Nerves

This visit was the worse experience ever. I have been going to ideal image for a year and a half and I’ve been getting laser treatment for over 5 years. I have a facial tattoo and the nurses always cover it to prevent it from getting zapped off. I told Katie about my tattoo and asked her to cover it properly to avoid this. Of course she didn’t and now I have a huge hole in my face where my tattoo used to be because she zapped it off. Now instead of owning up to her mistake, she’s trying to give me a hundred and one excuse as to why it happened, typical narcissistic behavior.

I’ve been going to this location for over 3 years now all for laser treatments, the girls are always so welcoming and I always have a great experience !

I was charged for a package and then told that they do not know when they can provide me the services included in that package. I feel the marketing was deceitful

While I think Jullie did a great presentation, I was very surprised at the cost. I am inspired to work out more.

Not honest

Affordable, fast service and very friendly customer service and staff. Staff makes you feel very comfortable and welcome.

Are they nice, professional, and clean? Yes. Does their treatment work? Not really. I paid close to $5,000 to have 20% less hair. I paid so much money for the guarantee of no hair. They seemed so adamant that my hair was a prime candidate for removal after 4 treatments with not so great result the conversation went "well there is nothing we can do you hair isnt the best." So when they were selling it I was a prime candidate and 4 sessions later they started backpedaling. So I did receive and extra 5 complimentary treatments I have 2 left and I still have a lot of hair. I have wasted 2 summers covering my legs and avoiding the sun for this. It has been a complete waste of money and time. I will never come back completely over priced but you get free juice when you come in 5k gets you free juice and hairy legs.

My consult was great and so informative! I had my first treatment today and i was really nervous. The woman was great and made me feel comfortable.

Awesome

It was awesome. Very helpful

I was kindly asked to take down my negative review for my ultherapy consider it was only one week since I had it done.. and I looked like a bullfrog! $2,500 is a heck of a lot of money for me!!.. but it took me five years to decide to go ahead and do it I'm at my 3 month mark and I look the same if not WORSE than I did when I first walked in the office 3 months ago 😭 live and learn it's not anybody's fault but my own for thinking this would actually work 😔 the staff is very nice though, I must say

My concerns for Botox was my 11s and the tech focused on my forehead and not only does it look awful I have full motion and creasing in my 11s like I didn’t just spend almost $300 in Botox. I am only 29 years old I do not need $400-$500 worth. It feels like this place just wants to scam you. When I had it done at the philly location it looked amazing, I’ve had 20units before do a better job than what I just had. I knew where the tech was injecting me didn’t feel right but I trusted her because I thought all ideal images were trained the same. I am more self conscious about forehead than I was before. The tech was very nice but this definitely wasn’t done right.

Everyone was very welcoming and nice to me

Today I was served by a new nurse. She was very attentive and kind. Thanks.

Every appointment was so professionally done and the staff are amazing.

So far so good I’m not finished my treatments yet. I’ll let you know as the time goeson

I was in recently for a little sprucing up. Was going for a little mommy make over without doing a full overhaul and I was NOT disappointed at all!! First I want to thank Carly for walking me through the procedure of the lip filler so flawlessly! I love my lips but wanted them a little more plump and she was able to help me to completely understand the process before I actually committed! And thank you to Katie for giving me exactly what I was looking for, you not only made sure I was completely comfortable but you were very informative of what I was to expect and helped me to achieve me overall lip goals!! The entire process from start to finish was amazing, from the kindness and professionalism of each member of the staff that assisted me to the cleanliness of the facility. Thank you to everyone at Ideal Image you have gained a lifetime client in me!!!

10/10 Experience. Carly was so helpful. Calmed any nerves I had about anything by being super informative. She answered all my questions with a smile on her face and made me feel welcome and comfortable. Will definitely be sending my friends her way! Thanks for everything!

Wonderful experience!