Everyone was nice and knowledgeable. The treatment was quick and all my questions were answered.

Great staff and service. Gabby S completed my laser treatment quick and painless!

The nurses at the Liberty Place location are very professional. They made me feel welcomed from the moment I step in. Gabby S made the laser hair process easy! Can’t wait for my next session.

Gabby S provided me with all the information needed to feel comfortable with my procedure. I am looking forward to my results.

Walking in I was immediately greeted by Mary who was pleasant and kind. I waited no longer than 2 minutes when I was brought back to my appointment with Michelle. Michelle was so kind and really eased my nerves the entire appointment. She went at a pace that made me comfortable and did not make me feel rushed . She is exactly the type of person you want when getting this type of treatment done. Patient, kind, and reassuring. Mary gave me many options for my next appointment that work with my schedule and was happy to accommodate. I cannot wait for my next visit.

Had a wonderful experience from the minute I walked in the door and throughout the appointment.

Great

I love this place, this is second time seeking treatment. Really like the atmosphere and the work I had done priceless

Moe was absolutely amazing!! Got in and done quick & painless. Highly reccommend!!

Overall experience was eh. I do not like that no email is sent out to confirm or remind about appointments. Currently received a ‘how did we do’ email when I haven’t even had my follow-up appointment. Must’ve forgotten and they never sent it to me past a verbal account months ago. I got cool sculpting and while the staff was nice and attentive, the service has been a waste. All i shedded was my swelling and now I look the exact same

The ladies here are the absolute best. They are kind, professional, and make you so comfortable during what could be a very uncomfortable setting. They see you at your most vulnerable and work with you to find what will bring you the most happiness and results. Alicia and Priyanka in particular are absolutely outstanding. Thank you ladies for all your help!!

It is all a lie!! I was told from a sales person who called was a liar! My cheek bones were done & then had to go Liberty in PA & they told me they do not do the part on your cheeks. They did not do any other work before I have been lies too. I feel I shouldn't have to pay any money but I want a lawyer to make the final call.

Very accommodating and helpful. Friendly staff.

Love everything! Especially the promotions!

I had a great experience. The nurse was really nice and she answered all my questions. It was quick. Can’t wait to my next appointment.

Alicia was amazing! I was treated amazingly and I always h e a wonderful time! The laser treatments were fast and comfortable!

Had a great experience. The people were so nice and friendly, and the staff was so knowledgeable regarding the treatment. Cannot wait to go back.

Monet was absolutely amazing! She had the bubbliest personality and makes you feel totally comfortable. She was quick but super thorough at the same time! Absolutely one of the best technicians I've been serviced by so far!

Priyanka was very knowledgable and answered all my questions about cool-sculpting. Good experience overall.

Mo, my med pro (nurse), was simply fantastic. Caring, thoughtful, and courteous ... Simply a pleasure to work with.

If I could give zero star, I would. The sale representative only responded to my inquiries before I made a payment. After payment, she totally disappeared. Absolutely no response with either calls or emails. It was overall a terrible treatment experience. The esthetician ran late for the appointment. Then she was rushing throughout the whole treatment. She ended up not finishing my treatment. She told me she had other customers, told me to leave and talk to the front desk, while the front desk couldn't book any appointments for me, saying that they are fully booked for the year. They told me to wait another four months for the next appointment. I was in a lot of pain during the therapy, and the esthetician didn't bother to stop since she was running out of time. She didn't even bother to give me some topical pain reliever. I gave them the feedback right after the appointment, but nobody followed up. The store manager told me it's the responsibility of the head office, while the head office told me to discuss the problem with local staff. AVOID ideal image if you could!! There are better options out there.

The entire team at Liberty Place are beyond friendly and have always gone above and beyond to accommodate my appointment needs. Mo did my laser hair treatment today (in some risqué areas) and she did a wonderful job at not only the actual treatment, but also making me feel relaxed and comfortable throughout the entire process. 10/10 recommend this location and Mo for any type of treatment!

Good while it lasts, I didn't want to give a bad review, I really didn't, treatment was effective however I have to remind people that treatment you purchase do expire. I bought 5 treatment of BBL(for freckle treatment), used 3 and I did see the result, however the result only last for about a year. And when I went back after a year to continue the treatment, and As I arrived the appointment, the staff told me my skin looked fine so I shouldn't be needing another treatment until months later but didn't remind me that my treatments are going to expired in few months. So I trusted them and left the appointment empty handed. A few months later I tried to schedule the appointment again and I was told the rest of my treatments were canceled because they were expired, so at the end I paid for 5 treatments and only got to use 3 of them, at least I learnt a lesson. **Update: They reached out to me after about this issue and I will keep it updated.**

Gabby was amazing

I booked a laser hair removal with Gabby S and I can’t wait to book another session with her! She was super personable and made me feel so comfortable since this was my first time. She was very knowledgeable and explained everything in detail. If you’re gonna come to Ideal Image be sure to book with her!

I had my second LHR treatment. This time I was with Gabby and she was great. The treatments are not comfortable and some areas are painful... It really depends on your personal pain threshold. Gabby was quick with the procedure, explained the intensity of the laser, and let me know what areas she was about to start on and even told me if she sensed a certain spot might be more triggering based on hair color, length, etc. She also chatted with me about everyday things to try and keep my mind away from the pain. Afterwards she explained the redness on my legs and what to expect over the next 24 hours. I felt very comfortable with Gabby and learned more too. I might take her up on her recommendation of getting the topical pain reducer for next time!

I never go out of my way to write reviews, but my experience with Priyanka was so phenomenal. She was very knowledgeable and my Botox came out perfect. I’ll be coming back for more soon.

Priyanka (NP) did my laser hair removal and was fantastic! She was thorough with her explanations and the process went by quickly and smoothly. Can’t wait for my next appointment 🙂

The staff were very inviting and nice. They made me wanna go through with getting this procedure done

For services done right make sure you go see Gabby S.!

Had a great experience, my nurse Gabby S made experience even better will return

I looked up this website this morning, I did not enter my phone number anywhere nor did I request a consultation because I decided on another place. 1 hour after searching this place on my laptop, I receive a phonecall from this business soliciting a consultation. Are you serious? Don't do this.

I am so glad my appointment was with Gabby S. She is so personable and made me feel comfortable and relieved all of my questions and concerns. Gabby S. was knowledgeable and I walked out feeling great. I can’t imagine going to anyone else after my experience with her. Cannot wait for my next appointment.

Recently became a member at ideal image. The membership perks are great! I just got Botox done there and Gabby S. my esthetician was amazing! Super careful, clean and thorough. Really took her time to make sure I was getting the best quality care. I can’t wait to go back in the future and see Gabby S. again! Love this place they are so friendly and professional. Gabby S always makes my experience a good one. Would def recommend!

Gabby was amazing. She gave a great consult prior to treatment and her work was painless. Will definitely come here again!

Gabby in Philly is amazing!

Mo was very professional and friendly. Great experience. Would highly recommend her!!

Very professional staff and an overall great environment.

The best people work here 🥰

Ideal image at liberty place is great! The front desk was welcoming and the nurses were professional and informative.

The greatest experience I’ve ever had in a public place of business, I can’t believe they revived my dead grandmother while doing a somersault with my frozen pizza, and giving me a BBL. 10/10 would recommend.

Nice and professional staff. Gabby G was great!

The nurses are awesome!! So professional & nice!! Love it there! Gabby G is the best!!

I had the best experience at Ideal Image! I got my armpits lasered by Gabby Gratton and not only was she extremely friendly but she was very thorough ! I would go back to her anytime and recommend her to anyone!!

All of the staff at Ideal image are wonderful. I am so excited to see my laser hair removal results. Gabby S was patient with me and I had a million questions and she was happy to answer all of them!

Gabby G did an amazing job! She’s so friendly and professional. i highly recommend gabby if you’re considering getting lasered at ideal image!!

I came to ideal imagine for lip fillers with Gabby S. She was amazing and so professional. Walked me thru each and every step. I can’t wait to go back!!

Scheduled my appointment through Zoom with Matthew Bouldin. Easy process and Matthew was very helpful.

Excellent

Priyanka the nurse practitioner was amazing! She was extremely informative and kept me informed the entire time. Answered all my questions. Definitely knew I was good hands

Priyanka nurse did excellent and beautiful job today with my hair removal

The people were all really nice and welcoming and made me feel comfortable. The appointment was so fast and it didn't take long at all. The laser also wasn't painful, and she explained everything that might occur over the next month until I see them again. She made me understand what would happen better so I'm not worried about anything.

Had a painless laser experience

This was my second treatment of laser hair removal. The service was professional and my nurse practitioner name was Priyanka, and she was very thorough, polite and professional. Great experience I would definitely recommend this establishment,

My experience was timely and professional.

I went in for laser veryyyy nervous after a bad waxing experience. Monette was really incredible, making me feel comfortable and explaining the process. Front desk staff were really sweet. The whole experience was great.

Ideal always makes me feel comfortable, and the Philly location is especially professional and organized.

Staff is amazing!! Super friendly and very patient.

Just had my first laser hair removal at Ideal Image Liberty Place. The office was clean, the front desk staff were kind and professional. My nurse Monette was very professional and informative. She answered all of my questions and made me so comfortable!! I highly recommend Monette.

Very nice not as painful as I thought

I went in for laser hair removal treatment and had the best experience. Monette was amazing and explained the whole process to me, before and during the treatment. She was very professional and calmed my nerves during the procedure. Highly recommend !

Gabby was fantastic! She did exactly what I asked for and made my experience really wonderful! 🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈

Just walking out of Ideal Image with my first time fillers and I am SO HAPPY. Gaby was so helpful and intuitive and I feel like I look like I’m in my 20s again. For anyone worried about naso fillers, come here and get them filled!!! It’s so worth it and they know what they’re doing so you just look like your most beautiful natural self. Can’t wait to see how my Botox turns out in a couple weeks.

Gabby was great. Very fast and professional. Thank you Gabby

Jen was very nice and made me feel comfortable with the consult

I’ve been coming to ideal image for about 9 months now and every time I’ve had a different person do my laser treatments … but just recently I had the opportunity to get my treatment done with Mo. She was absolutely amazing, of course my level of intensity was at An all time high but she made me feel so much better ! I got ice packs I was distracted from the pain great conversation all in all she was 10/10 I requested her for my next further treatments

Muy buena de alta calidad buen servicio

The staff at the Liberty place location are phenomenal. I had laser hair removal done on my face today and it hurt perussual , the nurse who did my treatment was gabby and she was fantastic. She talked with me through the whole process and she was extremely fast. I recommend this location to everyone especially anyone in the lgbtq+ community this is a safe and respectful place.

The staff are amazing, but the results are not. I have had 7 laser hair removal treatments & I'm not seeing the results I was promised. During my consultation, I was told I'd "never have to shave again." I only have 1, maybe 2 treatments left, so unless this last treatment is a miracle, they lied to me to get me to waste my money. I'm so upset. I underwent a lot of pain & wasted a lot of $. I feel ripped off. Of course, if it ends up working, I will update my review. I really hope it does. I'd planned on getting more services & bringing my husband in for his back& chest, but I can not waste anymore money here with these results.

Everyone is very pleasant and I am pleased with my services!!

It was enjoyable . My person Gabby was wonderful. She explained everything in the process to me.

This company is unethical. I spent a lot of money for ultherapy which I, as having fat injections in my face, was later advised not to have. The company refused to refund my money and I was stuck having to use the money for procedure that I wasn’t that intended in. Would never use this company ever again.

I was there today 9/29/2021 for the first time and saw Gabby S. . She was fantastic I was so nervous going in because I am terrified of needles. But she made everything so easy for me and explain everything as she went I will never go anywhere else for Botox or Fillers but to Gabby, everyone trust me go see Gabby don't be scared like I was. I never write reviews but today was so great and easy I had too.

Priyanka was the best nurse practitioner. She took her time and she was very careful even when I told her to stop she calm me down and said I can do it. Love her!

Excellent Zoom consult.

Great service ! Very friendly

I was serviced by technician Nurse Monet, aka MO. MO was friendly, communicative, responsible and attentive.

Made me feel comfortable during my procedure. Employees very courteous

The staff is always kind and friendly !! They make me smile and truly are a pleasure to work with

It was very professional polite and the customer service It was excellent

I had a great experience the ladies where so nice I felt so comfortable and Im so excited I enjoyed this I hope anyone who is looking to get hair removal try out ideal image liberty place it's the best

Awesome!

I booked with Gabby S for laser hair removal and Botox and I couldn’t be happier. she is very professional and makes you feel so comfortable. Gabby thoroughly explained each process step by step and is very knowledgeable about each service. I already can’t wait to go back. I would definitely recommend!

Everything is very good, excellent treatment and service, it only needs to have Spanish-speaking staff so that everything is better understood, but all very well..

Ideal image really is a scam. After covid i went back & the nurse said she was putting the laser on the lowest setting basically starting me over since we were out for awhile due to covid. Fast forward at the last appointment I went to i was told i have 3 sessions left. Now i am being told i am past the contractual time so i need to begin paying for my visits again. The laser setting never made it to the highest setting bc i have not received all of my appointments!!! I paid this place thousands of dollars in full!!!! To top it off the hair is growing back the same way it did before laser treatment!!!! Imagine paying 3 grand for no results!!!! The supervisor Amy at the liberty place location refuses to have a boss from cooperate contact me, none of them will put a boss on the phone. I’m trying to be patient & let a boss address my account before legal action is required because this is definitely a scam. How can i get properly treated in a certain time frame when appointments are only available every 2 months!!!!!! Outrageous

Priyanka is amazing! I am so happy with all my fillers…she is excellent at Voluma Juvederm Dysport and Botox. Very personable and i highly recommend her at Ideal Image Liberty Place!!

Loving my results. Staff is professional and the place is nice and clean. Happy I choose Ideal Image.

Priyanka and Taylor are great!!

She was great

Ideal image is undeniable the leader in laser hair removal!!! Gabby was fantastic I am sooooo grateful I came!!! Will never go anywhere else. ⭐️⭐️⭐️⭐️⭐️

LOVE THIS PLACE!

Staffs were nice at the information/front desk when I walked into this place & offered me a bottle of water. My main concern was hyperpigmentation left from my acne but the online counselor suggested BBL to me (instead of laser), which it’s more effective to treat redness/sun damage to try to get me to purchase their treatment. But my overall experience was good since the person (Priyanka P., RN)who treated my facial skin was well knowledgeable about the treatment (BBL) and answered all my questions honestly saying that BBL might not resolve my concern about the hyperpigmentation but will help to reduce my redness on my facial skin. As a result, I see my redness are all gone but just still have some mild hyperpigmentation (light drown). I highly recommend to get their BBL/IPL treatment if your main concern is redness!

Sharoon is a good vibe ..so adorable I feel satisfied and I think I. Can live without her

Always quick and easy! Staff is always friendly and welcoming

I had a quick Botox appointment and the technician called for me on time and I was out the door in 15 mins. I LOVE THAT!!!

My experience was great!!!!! The nurse informed me of every detail of the session from start to finish. She was gentle and allowed me to take breaks as I needed. She explained the setting on the laser and the pain I may inflict due to the thinning of the hair on my face from previous sessions. All the staff have been great by she's by far the best, I would like to have her again on my next appointment.

Holly is wonderful so caring and helps you with all discounts possible. She is extremely thorough and I will be scheduling all procedures through her. Also, she cares about your medical and always wants to ensure the type of procedure you want is safe. Also, Gabby S is an amazing technician. She is very knowledgeable and detailed oriented. The treatment was so quick, easy, and painless!

Miss P. Patel was awesome. She was very professional and explained everything. The girls at the front desk were very friendly and kind.

I loved the experience. It was fast and professional.

My dermatologist who was my injector unfortunately left her practice but I’m happy to find the Philly Ideal Image girls. The front desk coordinators Sharon and Arden were boh professional and helpful. Sharon even followed up by phone to make sure I was okay when I felt sick the first day I came in. She def made sure I didn’t feel too embarrassed. 😅 Gabby G treated me and was so cool!