Pittsburgh (Robinson)

1934 Park Manor Blvd
Pittsburgh, Pennsylvania 15205
412-357-2572

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

The Pittsburgh-Robinson Ideal Image Laser Hair Removal location opened its doors in August 2012, and is one of two clinic locations in the Pittsburgh area. We are located in Robinson Town Centre Plaza, directly across from the Ikea. Our location is convenient not only to Pittsburgh and the surrounding areas, but also to Ohio and West Virginia as well. Our friendly staff is here to make you feel at ease and confident in the decision to finally be hair free! We are open Tuesday-Saturday and also offer evening hours. Call today to set up your free consultation!

We are located in Robinson Town Center. Directly across from the IKEA entrance. We are in the strip mall next to the Post Office.

North-Glenfield Area:
  1. Take I-79 S.
  2. Take exit 60 B to merge onto PA-60 N/Steubenville Pike toward Airport/Moon Run.
  3. Turn right onto Park Manor Drive.
  4. Turn left to stay on Park Manor Dr. Slight right onto Robinson Lane.
  5. Take the 1st right onto Park Manor Blvd. We will be on the right.
North-Carnot Moon Area (Using I-288):
  1. Take I-376 E.
  2. Take exit 59 toward Robinson Town Centre Blvd.
  3. Keep left at the fork, follow signs for Robinson Town Center.
  4. Turn left onto Summit Park Dr. Continue onto Robinson Town Centre Blvd.
  5. Turn right onto Park Manor Blvd. We are on the left.
East-Green Tree Area:
  1. Take I-376 W toward Airport.
  2. Take exit 59 for Robinson Town Centre Blvd.
  3. Turn right onto Robinson Town Centre Blvd. Turn right on Park Manor Blvd. We will be on the left.
South-Bridgeville Area (Using I-288):
  1. Take I-79 N toward Eerie.
  2. Take exit 59B to merge onto I-376 W/US-22 W/U.S. 30 W toward Airport. Continue to follow I-376 W.
  3. Take exit 59 for Robinson Town Centre Blvd.
  4. Turn right onto Robinson Town Centre Blvd. Turn right onto Park Manor Blvd. We will be on the left.
East-Burgettstown Area:
  1. Take PA-18 N/John L. Brunner Bypass Rd. Continue to follow PA- 18 N.
  2. Slight right to merge onto US-22 E toward Pittsburgh. Continue onto PA-60 S.
  3. Turn left to stay on Park Manor Dr. Slight right onto Robinson Ln.
  4. Take the 1st right onto Park Manor Blvd. We will be on the right.
4.4/5
4.4 /5
143 Reviews

Google
5.0/5
May 4, 2021
Google Ideal Image Pittsburgh
My nurse was amazing. I got the cool toning treatment and can definitely see a difference in my bum area. Will be going back for my abs!
Google
1.0/5
May 3, 2021
Google Ideal Image Pittsburgh
I went in mid April for a cool sculpting treatment. I was told on the zoom call there is some "discomfort". That was a lie! I have a relatively high pain tolerance. I thought the 2 minute "uncomfortable" massage would be nothing! I was wrong and the salesperson definitely downplayed this! This was as though someone was punching me in the stomach for 2 minutes straight! It was excruciating! It got to the point that I dreaded every time the alarm beeped because I knew the torture was about to begin! My treatment lasted over 3 hours and it felt like the longest day of my life! It was seriously a torture chamber! Not only is it painful but they have you in a cold room with a tiny blanket and nothing to do! Thank god I had my phone so I could watch tv on that. For an expensive out of pocket procedure there should be some sort of entertainment! I was also told there would be a follow up appointment made. I didn't even get a call the next day asking how I was doing! Of course they say you need 2 sessions. No way in hell I would do this again! I would have felt slightly better with the amount of money I spent if the experience was better. I'm shocked they don't have a TV in the room! Hospital rooms feel warmer and more inviting than the rooms there!
Google
5.0/5
Apr 24, 2021
Google Ideal Image Pittsburgh
Erin is always Awesome! She has treated me for laser hair removal, Botox and lip filler. She’s always patient with me when I’m a bit of a baby! Ideal image in Robinson has been great all around!!! I have referred friends and will continue to do so!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Pittsburgh
I did cheek filler for the first time and it's been amazing. I love the shape of my face and I'm excited for a non-mask world!
Google
1.0/5
Apr 20, 2021
Google Ideal Image Pittsburgh
I have never done these procedures before. The initial consultation is done over zoom. The bad part of this is that you can only evaluate so much through a computer. This meeting should be done in person. So when the agent suggested a particular procedure, I did not know any better then to follow her lead. When I went into the office they took pictures then proceeded with the course of action. I was in the office 6 times and it wasn't until my last visit that the technician told me that I was not seeing results because of a layer of fat that need taken care of. Which by the way I mentioned was a concern of mine when I talked to the agent. The technician mentioned what she would have done differently. If someone would have told me in the beginning, after seeing my in person, that they would have recommended a different course, I would have listened and changed it. So now I am left with no results and a waste of my time and money. On a positive note, the entire staff is extremely friendly.
Google
5.0/5
Apr 19, 2021
Google Ideal Image Pittsburgh
Very nice and professional technicians and receptionist.
Google
2.0/5
Apr 13, 2021
Google Ideal Image Pittsburgh
The lady who did my Botox did not do a good job. There is a weird line/ wrinkle that goes right through my right eyebrow, when I squint my eyes, that appeared a week or so after the injection. The most embarrassing part is that a family member pointed it out. When I went back to get it fixed, they charged me to fix! That blew my mind...it was their mistake. Anyways, the lady who tried to fix it was polite but the weird line through my eyebrow is still pretty obvious. Anyone else experience this?
Google
2.0/5
Apr 12, 2021
Google Ideal Image Pittsburgh
It was ok this time. Nothing special. When I called to book it the woman on the phone was king of short I felt rushed to get off- not helpful at all. When I came in it was very quick also. Nothing like my 1st experience. Not sure I will return.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Pittsburgh
WONDERFUL customer service!!!!!! Makes you feel very comfortable there.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Pittsburgh
Such a great and comfortable experience!
Google
3.0/5
Mar 19, 2021
Google Ideal Image Pittsburgh
The person who did the laser hair removal was really nice and I’m happy with the results. I gave three stars because I’m surprised about how non accommodating they are with scheduling. I used to previously go to the branch in MA and they considering my busy schedule as a physician were always very accommodating. Now I’m driving 1.5 hours to get treatment and they do not at all try to accommodate resulting in 3 months gap in treatment.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Pittsburgh
I'm so ready for bikini season. So glad I started my laser last year!
Google
5.0/5
Mar 16, 2021
Google Ideal Image Pittsburgh
I was extremely satisfied with my service and time spent at your facility this afternoon. Nicole did an exceptional job with my lip filler and Liz kind enough to hold my hand as requested!!!
Google
5.0/5
Mar 12, 2021
Google Ideal Image Pittsburgh
Lindsay was awesome and talked me through the whole process. She made me feel incredibly comfortable, and made the process smooth and quick.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Pittsburgh
Natosha was very nice and she explained everything so perfectly!!
Google
4.0/5
Mar 11, 2021
Google Ideal Image Pittsburgh
It was great as usual!!!! I wish I could remember my nurses name from today but every time I have Her I have the absolute best service and care!!! She’s theee best
Google
5.0/5
Mar 10, 2021
Google Ideal Image Pittsburgh
Sarah made me as comfortable as possible, yet was super efficient with the service. I got the Ultherapy-Glow service.
Google
5.0/5
Mar 9, 2021
Google Ideal Image Pittsburgh
My experience has been great. Everything was explained very well every detail was there.
Google
5.0/5
Mar 5, 2021
Google Ideal Image Pittsburgh
Great, as usual. The staff is always very welcoming and friendly. I have zero complaints about my services as well. Strongly recommend.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Pittsburgh
I was in for a laser hair removal treatment and Botox. Both went great and love my results. I was very nervous for my laser treatment since it was my first time and it was surprisingly not nearly as painful as I expected. My Botox was quick and painless also and gave me the exact result I was searching for. Highly recommend!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Pittsburgh
I LOVE my lips 💋
Google
5.0/5
Feb 23, 2021
Google Ideal Image Pittsburgh
The service here is certainly a 10/10. The staff members are incredibly friendly, supportive, efficient and professional. I was so surprised by how fast the treatment was done without feeling rushed. My provider took time to make sure I was doing okay throughout the treatment and made me feel very comfortable.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Pittsburgh
Very professional team! Quick service and friendly staff.
Google
5.0/5
Jan 31, 2021
Google Ideal Image Pittsburgh
Great results for LHR at a good price. Visits are quick and easy. Great nurses and desk staff.
Google
4.0/5
Jan 30, 2021
Google Ideal Image Pittsburgh
This is my first time trying ideal image, Neena was very nice!!! The only downfall is the fact you make people pay upfront!!! What if I get covid and couldn’t make it??? Just curious....
Google
5.0/5
Jan 29, 2021
Google Ideal Image Pittsburgh
Lindsey was amazing. She made sure I was informed about the Kybella process as well as what to expect in the days after. Then, during injection I became lightheaded and started to black out. Lindsey jumped into action and laid me down, lifted my feet, and got me some water. She waited until I felt better to continue treatment and made sure I felt okay after each syringe.
Google
5.0/5
Jan 27, 2021
Google Ideal Image Pittsburgh
Lindsay is great- she’s informative, professional and a delight! Facility is clean and pleasant.
Google
5.0/5
Jan 23, 2021
Google Ideal Image Pittsburgh
Very pleased with the technicians and service.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Pittsburgh
Very informative and everyone was super polite and helpful
Google
5.0/5
Jan 15, 2021
Google Ideal Image Pittsburgh
The women who took care of me was awesome, everyone was super nice and personable
Google
5.0/5
Jan 15, 2021
Google Ideal Image Pittsburgh
The nurses are absolutely wonderful! The facility is clean. I have never had any issues! Highly recommend Ideal Image.
Google
5.0/5
Dec 31, 2020
Google Ideal Image Pittsburgh
I visited the Robinson center for Botox after previously having this service at a plastic surgeons office. I’m very happy with my results! Natalie is highly skilled with an excellent eye for detail. The center is clean and welcoming and I was in and out with no delays. I’ll be back!
Google
5.0/5
Dec 30, 2020
Google Ideal Image Pittsburgh
Was in and out even though I was 20 minutes early. Girls were awesome. Great visit as always.
Google
5.0/5
Dec 29, 2020
Google Ideal Image Pittsburgh
I called to inquire about Botox and lip fillers. Everyone was incredibly accommodating and helpful to me with my questions. Noelle who answered the phone was very sweet and easy to talk to!
Google
5.0/5
Dec 23, 2020
Google Ideal Image Pittsburgh
Great experience friendly and professional staff. Would definitely recommend
Google
5.0/5
Dec 23, 2020
Google Ideal Image Pittsburgh
I will start with saying, I have waxed for most of my life. When I learned I was a candidate for laser, I thought - SIGN ME UP! And that is what I did. I had no idea what to expect as I refused to watch you tube in fear it would scare me. Other than the smell of burnt hair, which, yes, does get through that mask, it is quick. My first visit was really rewarding to see the hair leave, after the 2nd visit I had more hair than I did the first time. I later understood this as the stages of hair growth, which makes sense. I have since gotten 2 additional treatments, so 4 total and really there is little hair left. PRAISE. I have had nothing but professional and quality experiences in this location. I am looking forward to adding more body parts to my now laser lifestyle! Kudos team, thank you much! xo
Google
5.0/5
Dec 18, 2020
Google Ideal Image Pittsburgh
Nice staff. Good service. I get laser and am seeing good results. Kudos to staff for managing these tough times.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Pittsburgh
Nice people. Service was painful but it's working. Way less hair.
Google
5.0/5
Nov 23, 2020
Google Ideal Image Pittsburgh
Nice people. Great service. Glad I went to Ideal Image.
Google
5.0/5
Nov 19, 2020
Google Ideal Image Pittsburgh
Very quick. Although i leave in tears I'm happy it seems to be working. I see the difference after 1 session. Staff is very nice
Google
5.0/5
Nov 17, 2020
Google Ideal Image Pittsburgh
Excellent! Understanding of my fear of needles, did their best to prevent pain and keep me calm.
Google
5.0/5
Nov 16, 2020
Google Ideal Image Pittsburgh
It was a great experience. The facility is very clean. The technician was professional and friendly. I felt confident that the facility is doing a good job in maintaining cleaning and protecting me from potential virus.
Google
1.0/5
Nov 14, 2020
Google Ideal Image Pittsburgh
If you are coming out of state and the manager says that she will place in your chart that they should be a bit flexible with your time, don’t trust it. They won’t. They won’t be flexible with your schedule too.
Google
1.0/5
Nov 10, 2020
Google Ideal Image Pittsburgh
Wish I could say 0 stars for this. I had an appointment at 9am for cool sculpting and they called me at 8:58am to tell me they had to reschedule as the machine was malfunctioning? You don’t check that ahead of time? As if that wasn’t obnoxious enough THEY STILL CHARGED ME FOR THE VISIT. THE FULL AMOUNT AAANNNDDDD SOME. An additional $175 on top of what should have been the charge for the treatment?????
Google
5.0/5
Nov 2, 2020
Google Ideal Image Pittsburgh
AWESOME! The disport in my forehead gave my brows a lift. I love it!!!!!!
Google
5.0/5
Oct 31, 2020
Google Ideal Image Pittsburgh
The Robinson staff is extremely knowledgeable, helpful, and kind. I had a great experience working with them and can’t wait to go back in the future!
Google
5.0/5
Oct 31, 2020
Google Ideal Image Pittsburgh
I get my injections at ideal image and love the results!
Google
5.0/5
Oct 31, 2020
Google Ideal Image Pittsburgh
Excellent service, helpful and personable staff, overall great experience! Can’t wait to go back!
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
Five Stars! Staff was wonderful, friendly and professional. Great experience and great results. Would highly recommend!
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
I have been receiving injections at this office for the past 4 years. Their nurses are amazing!!! Clinic is super clean and all of the staff is welcoming and makes you feel comfortable. I would highly recommend ideal image Robinson!!
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
Had my second appointment today. Very pleased with the results already. Clinic was very clean and the staff was great. Would highly recommend.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
My wife made me get botox. Don't regret it! It looks good. Doesn't hurt and the nurse was really nice about everything.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
Location is great. Staff is nice. I get laser. Good results so far.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
I finally got my lips done and they look awesome! If it's your first time getting filler go to Ideal Image. They are easy to talk to, patient (I had a ton of questions), and it didn't hurt!
Google
5.0/5
Oct 30, 2020
Google Ideal Image Pittsburgh
If you haven't started laser hair removal, you are missing out. I started with a few areas and now I've basically done my full body. I am so happy I did this and will never look back. They even have a great membership that covers you for life!
Google
5.0/5
Oct 28, 2020
Google Ideal Image Pittsburgh
Staff is friendly and professional. Great experience from start to finish. Just started laser hair removal so I'm hoping for great results at the end. I can already notice the difference. Nicole was great.
Google
5.0/5
Oct 28, 2020
Google Ideal Image Pittsburgh
I finally decided to make the jump to laser and I can say I will never look back. With just a few treatments I've seen a huge difference. I wish I would have done this years ago. All the girls are super nice and talk you through everything and the receptionists are efficient and helpful. I'm so glad I did this!
Google
5.0/5
Oct 28, 2020
Google Ideal Image Pittsburgh
I used to go to the Skin Center for my filler. My friend convinced me to try Ideal Image and I cannot be happier. My lips look amazing. I did a virtual consultation and then booked my appointment at the Robinson office over the phone. Everyone was really friendly and I loved my nurse, Erin. All the COVID protocols were in place and they were really efficient with everything.
Google
5.0/5
Oct 28, 2020
Google Ideal Image Pittsburgh
I've gotten botox at other places and it's either been way too fake looking or as if nothing happened. This was the first time I was genuinely happy and I can't wait to do it again. Natalie was awesome and so sweet. Their prices are competitive and I will definitely try more services.
Google
1.0/5
Oct 27, 2020
Google Ideal Image Pittsburgh
bad , very bad.
Google
5.0/5
Oct 23, 2020
Google Ideal Image Pittsburgh
I was there to get lip filler and everyone was very kind and laid back, made me feel comfortable. Also the facility was very clean with minimal staff. Wish I had a job to get more stuff done!
Google
5.0/5
Oct 19, 2020
Google Ideal Image Pittsburgh
Very Friendly and knowledgeable staff. Great experience every time!
Google
1.0/5
Oct 17, 2020
Google Ideal Image Pittsburgh
Noel was extremely rude to me. I was 8 minutes late for my first treatment. There was a 5 car accident on the highway and also the traffic was taken down to one lane unrelated. It was an impossible drive so I was already in a tizzy. Due to Covid restrictions I had to call before entering the building, my phone registered 10 minutes late. Noel said we are double booked & you will not be seen today. I asked to come in & reschedule she said no I can reschedule on the phone. I spoke to her on the terrible road conditions. She was unkind & told me at 15 minutes the nurses told her the appointment could not be completed. Her computer showed a time perhaps 10 minutes later than my cell phone. Had she been polite & professional I would have rescheduled from my car, but she didn't even say the word sorry or indicate she understood my frustration. Noel needs to attend some customer serviçe training. She should not be a front desk person or have customer contact at all,especially in a place designed to be relaxing and to provide medical procedures. In these times competition is too plentiful. Ideal Image is not the only game in town.i doubt I will be able to get any of my money back. I have been paying on this account for several months and do not intend to give them my business. I would rather eat glass than give them any more of my hard earned dough. I work for a federal government dept on the phones all day with disgruntled people this situation was not handled at all correctly. A little politeness & understanding can go a long way. I would not recommend this place and/or my horrifying experience to anyone else. Please read this review before you consider going to someplace or anyplace else. I can understand why when you Google the business a class action lawsuit follows their name. Ideal Image HA Impolite Image or worse adjectives is much more appropriate. This place does not even deserve one star.
Google
5.0/5
Oct 5, 2020
Google Ideal Image Pittsburgh
Very nice & accommodating. Helped walk me through the process ... Knowledgeable and professional. Clean environment and friendly.
Google
5.0/5
Oct 1, 2020
Google Ideal Image Pittsburgh
I have received excellent care through my injection procedures. Nicole was very helpful and caring and helped eased any anxiety I had. I am loving the results and will definitely be back.
Google
5.0/5
Sep 27, 2020
Google Ideal Image Pittsburgh
Very nice people who work there. Very pleased with my results so far. Can't wait for my last session to see how it feels. Shaving has always been the scourge of my life for many reasons.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Pittsburgh
Comfortable and knowledgeable technicians.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Pittsburgh
The nurse was super nice, and did a great job! This is the best my lips have looked after receiving filling. 10/10 would recommend!
Google
5.0/5
Sep 14, 2020
Google Ideal Image Pittsburgh
Amazing experience this last appt
Google
5.0/5
Aug 12, 2020
Google Ideal Image Pittsburgh
Had a great experience and everyone was friendly
Google
5.0/5
Aug 5, 2020
Google Ideal Image Pittsburgh
I love going to ideal image in Robinson for my laser hair removal treatments. I usually see Lindsay and she is just wonderful! She is so attentive and precise and always makes sure to get every single hair that has popped up. She is also always kind and makes the experience very comfortable.
Google
1.0/5
Aug 3, 2020
Google Ideal Image Pittsburgh
Never was contacted to schedule an appointment after reopening of location due to COVID. Never received and email, phone call or text. After calling myself and scheduling my first appointment, I asked when they fully opened back up and she said three weeks. For three weeks no one contacted me. Mind you when I walked in all the lady’s where standing around in the front talking. They will blow up your phone/emails when you go into a consultation but after that you’ll be ignored. Switching locations for the following appointments! Hopping for better customer service in the next location.
Google
5.0/5
Aug 2, 2020
Google Ideal Image Pittsburgh
Little pain n great job.
Google
3.0/5
Jul 11, 2020
Google Ideal Image Pittsburgh
It's super super super expensive
Google
5.0/5
Jul 8, 2020
Google Ideal Image Pittsburgh
Great staff and always welcoming. Did a really good job considering the COVID virus going on.
Google
1.0/5
Jul 8, 2020
Google Ideal Image Pittsburgh
If there was an option for 0 stars, I would select that. Cheers to the ladies who upsold me on 3 areas of my body for cool sculpting (arms, chin, and stomach). It had the reverse effects on me, and my body now has HARD fat deposits in those areas. These areas now collect fat and no matter what I do, I will always have it. I am a skinny person (135), with some small areas I wanted fixed. Instead of that, I now am so ashamed of what I did. Even worse, I voiced my concerns to the practice manager and corporate. No one did anything to help me. All I want is my money back. How hard is that? I guarantee no one will answer this review either. HORRIBLE
Google
5.0/5
Jul 6, 2020
Google Ideal Image Pittsburgh
Natalie and Noel are a delight. Everything was safe, clean and well organized.
Google
5.0/5
Jun 22, 2020
Google Ideal Image Pittsburgh
Everyone was so sweet as usual!! The lady who did my treatment (I forgot her name) so so very kind and gentle.
Google
1.0/5
Jun 19, 2020
Google Ideal Image Pittsburgh
I still haven't had my appointment. I had my consult, paid in advance for the Ultherapy, was told someone would be calling in a day or two to schedule the appointment. It's been 5 days I have heard nothing. How can you trust someone to do any type of procedure when they can't even call you when they say they will. I will be requesting a refund!!!
Google
5.0/5
Jun 8, 2020
Google Ideal Image Pittsburgh
Jessica was nurse. She made me feel very reassured and answered all my questions. She was very competent.
Google
5.0/5
May 28, 2020
Google Ideal Image Pittsburgh
Staff was kind and helpful. I have received Botox twice and would highly recommend. Delivered the results and look I was going for both times!
Google
5.0/5
May 27, 2020
Google Ideal Image Pittsburgh
Sharon Mistichelli did my virtual consult and she was awesome! Very personable, energetic and we talked like human beings. She made me feel comfortable and was down to earth. We have a lot of similar life experiences and that made it easier to get where we needed to be. She got me all set up with an amazing finance plan and I even got the best deal possible. The quarantine sale is hands down the best offer I found. I'll update after I have my first session!
Google
5.0/5
May 26, 2020
Google Ideal Image Pittsburgh
Robinson location is excellent
Google
5.0/5
May 12, 2020
Google Ideal Image Pittsburgh
Katelynn Krauss was fantastic to work with! I had about 100 questions and her answers are ultimately why I signed up. I have no concerns about my upcoming procedures! I'm so excited!!
Google
1.0/5
Mar 30, 2020
Google Ideal Image Pittsburgh
Botox was not good quality.
Google
1.0/5
Mar 19, 2020
Google Ideal Image Pittsburgh
If I could leave negative stars I would, did cool sculpting, it didn’t work, was dieting and exercising, still didn’t help. Still paying on the procedure because their credit card is a nightmare. Don’t waste your time or money.
Google
5.0/5
Mar 16, 2020
Google Ideal Image Pittsburgh
Great Experience with Lindsey with my Ultherapy! It's the first time I have had anything done on my face. It was an experience, but Lindsey helped me through it. I am thinking of returning and maybe get a little botox. At the age of 60 now, it's my time for me!
Google
1.0/5
Mar 4, 2020
Google Ideal Image Pittsburgh
I made the payment in two installment and paid off everything. I got two sessions done and there are over ten more left. But somehow their attitude has changed a lot. Since they got their money, they never called me to schedule a single appointment. They are just taking your money. They don’t give a damn about you or the service you paid for.
Google
5.0/5
Mar 2, 2020
Google Ideal Image Pittsburgh
Lisa was very friendly and informative. She took her time to answer my questions and did so thoroughly
Google
5.0/5
Feb 29, 2020
Google Ideal Image Pittsburgh
I have had laser hair removal and facial enhancements done at Ideal Image, and I would recommend both. The women there are professional and knowledgeable. It’s never awkward, just friendly-clinical which is reassuring.
Google
5.0/5
Feb 27, 2020
Google Ideal Image Pittsburgh
The staff is absolutely wonderful & caring! I love going to my appointments! My botox is always done right & looks phenomenal. Would recommend them to anyone looking to try botox or lip fillers!
Google
4.0/5
Feb 22, 2020
Google Ideal Image Pittsburgh
The place is always clean and the staff are always pleasant. Their treatments effective and overall I'm pleased with the company! However, I do NOT recommend their in house financing! I've encountered several different issues. Their calculations of my monthly payments was incorrect, and five months into treatment I would told my monthly payment would increase over $70 a month due to their error. I made an additional payment inorder to keep my monthly payment the same but that has not happened. I am still being charged the additional $70 a monthly. I've asked that they take the remainder of my balance off my credit card two days ago, I signed their e document authorizing the payment, yet my balance remains! It's impossible to reach the Robinson Financial Department and get any where! Point being DON'T USE IN HOUSE FINANCING!!!!
Google
5.0/5
Feb 20, 2020
Google Ideal Image Pittsburgh
I loved it, I felt like the price was reasonable and my technician really explained some info and didn’t talk me out of less units for the upsale.
Google
1.0/5
Feb 6, 2020
Google Ideal Image Pittsburgh
Requested to book an appointment and consultation all in one. Customer service agreed via email. Get to the appointment and they say they will “try” to fit me in for the treatment. I understand that part isn’t the office’s fault, however it was the representative who booked the appointment being misleading. Brought my infant in to the office with me in her car seat. All of the staff who saw me saw that I had her. They allowed me to sit and wait for the consultation, get pricing, fill out paperwork, only to then tell me after being there for 45 minutes that I couldn’t take the baby in. I am not unhappy about the policy. I understand that is the policy now. I’m not sure why I was allowed to wait all of that time when I could’ve been told when I walked in that she wasn’t allowed to come with me.
Google
5.0/5
Feb 5, 2020
Google Ideal Image Pittsburgh
Love love love this place. I go to the Robinson location and the staff are amazing and very knowledgeable.
Google
5.0/5
Feb 4, 2020
Google Ideal Image Pittsburgh
Loved the girl that did my Botox! Very Thorough, nice and did a great job
Google
5.0/5
Jan 23, 2020
Google Ideal Image Pittsburgh
Friendly and informative
Google
5.0/5
Jan 23, 2020
Google Ideal Image Pittsburgh
I had a very good experience during my visit. It everyone I spoke to was very nice and helpful and my nurse was great! I recently gave your information to one of my clients.
Google
5.0/5
Jan 14, 2020
Google Ideal Image Pittsburgh
I can’t express how much I LOVE Ideal Image! All the staff are friendly, positive, and helpful. I have so much confidence in their professionalism and expertise, and always leave feeling great! My injection nurse, Nicole is such a sweet little perfectionist!:) I highly recommend!
Google
5.0/5
Jan 6, 2020
Google Ideal Image Pittsburgh
Very warm, welcoming and professional staff. I always feel welcome and comfortable. The staff and nurses are experts and highly experienced. I never feel self conscious and really love how I feel about myself.