Nashville

96 White Bridge Pike
Suite 102
Nashville, Tennessee 37205
615-823-5655

Current Promotions

Monday 08:00am - 06:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • All of us at Ideal Image are proud to make Nashville, TN the home of our newest laser hair removal clinic. Our Nashville, TN laser hair removal team of experts are standing by and ready to answer all of your questions.
  • If you live in or near Nashville and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.
4.3/5
4.3 /5
373 Reviews

Google
1.0/5
Sep 20, 2022
Google Ideal Image Nashville
The laser hair removal is great but you can never get scheduled for an appointment. Tired to schedule an appointment in August and the soonest they had was mid-January and you pay everything upfront so I can't even cancel them. They also cancel your appointment at the last minute. They have literally cancelled my appointment the day before and booked me several months out again. Just awful!!! I'm at the Nashville location btw
Google
1.0/5
Sep 19, 2022
Google Ideal Image Nashville
I love ms Hanna she the best , I had some concerns and she explain me everything and she is doing the job that I wish they have done since day one but hopefully this is not a waste of money but thank you Ms Hanna
Google
5.0/5
Sep 19, 2022
Google Ideal Image Nashville
Dani was awesome! Super precise and easy ti work with.
Google
5.0/5
Sep 19, 2022
Google Ideal Image Nashville
Dani did a great job doing my Botox treatment! She made me feel so comfortable, and I would definitely recommend her again!!
Google
1.0/5
Sep 15, 2022
Google Ideal Image Nashville
Membership is deceiving! No customer service- you will just be out of luck! My problem was not with providers in Nashville. They did what they could. One of the providers had recommended I go somewhere else to get a little Botox in my chin where she thought I needed it, but she said Ideal image doesn’t train them to that extent.They can’t administer Botox below the eyes. At least she was truthful about it what I needed and what her limitations were. My issue is that I signed up last August (2021) for an annual membership and paid $250 so I could get an ongoing discount on Botox and filler. I was fine with that it made my Botox $8.90 a unit. I let the young lady at the checkout in Nashville know back in March (2022) that I had just been transferred to make sure not to renew my membership once it was up. There is no Ideal Image where I moved to amd I only get to Nashville once or twice a year now. I even called the 1-800 number I originally called when I bought the membership and spoke to a young lady named Lincoln at corporate office who assured me that my membership would not automatically renew in August (2022) Well sure enough my card was charged $250 in August and here it is mid September and I am STILL getting the run around from the Nashville location AND corporate office in Tampa. Everyone time I call I am told there is nothing they can do but someone will call me back. It’s been weeks and no one has called me back. The situation is just frustrating and stressful. It’s phone calls and time out of my day over and over. With so many places in Nashville I recommend don’t even risk going here. If something as easy as cancelling a membership is taking me these many phone calls and conversations over and over and still no resolution, don’t risk getting a service here and possibly having an issue where you would be out of luck - no one cares once you have paid and they have your money.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Nashville
They are always quick and professional. Techs are very good at what they do. Love my results.
Google
5.0/5
Sep 9, 2022
Google Ideal Image Nashville
I had this procedure done Vincent was my nurse he was excellent!
Google
5.0/5
Sep 9, 2022
Google Ideal Image Nashville
Venny is amazing!
Google
5.0/5
Sep 6, 2022
Google Ideal Image Nashville
Vinny was amazing!!! He was super informative and comforting
Google
5.0/5
Sep 6, 2022
Google Ideal Image Nashville
Vinnie Sherman was so polite, knowledgeable and answered all questions I had. He was great during my procedure and made sure I was comfortable. I will go back for other procedures.
Google
5.0/5
Sep 5, 2022
Google Ideal Image Nashville
It was fabulous, I would do it again. Vinny was great, and made me feel very comfortable while having my treatment.
Google
5.0/5
Sep 5, 2022
Google Ideal Image Nashville
Vinnie was amazing! He was very informative made me feel very comfortable. Was able to talk to me about multiple services and make great recommendations! I would definitely request him for services moving forward!
Google
1.0/5
Sep 3, 2022
Google Ideal Image Nashville
SCAM! The treatment might work, if you can get an appointment. I completely paid my contract upfront was the biggest mistake I have ever made. It’s ridiculous how hard it is to get an appointment and if I do get an appointment they cancel it. I have requested a complete refund, but I probably will never see it. Please be aware before giving them a dime!!!
Google
1.0/5
Sep 3, 2022
Google Ideal Image Nashville
Front desk had attitude and wanted to argue when I stated that I should have had the lifetime membership, which is what I signed up for years ago. Ideal image has also had too many policy changes without notifying what those changes are to clients. Things have definitely shifted since I signed up in 2014 and not for the best.
Google
1.0/5
Aug 30, 2022
Google Ideal Image Nashville
Waited over 25 mins after my appt time to be seen and when i asked what was taking so long the receptionist made it seem like they forgot I was there. Terrible customer service
Google
5.0/5
Aug 29, 2022
Google Ideal Image Nashville
Absolutely wonderful ❤
Google
5.0/5
Aug 29, 2022
Google Ideal Image Nashville
Vinney helped so much in this process
Google
5.0/5
Aug 27, 2022
Google Ideal Image Nashville
Vinny was fantastic. Professional, knowledgeable. Immediately puts you at ease.
Google
5.0/5
Aug 26, 2022
Google Ideal Image Nashville
Vinny was amazing!! He did such a great job with my Botox and i could hardly feel it! Definitely will be back to see him!!
Google
5.0/5
Aug 25, 2022
Google Ideal Image Nashville
Vinny is awesome! My treatment was excellent and he was so nice!
Google
5.0/5
Aug 21, 2022
Google Ideal Image Nashville
Absolutely love my nurse and super super friendly love going everytime even thou it's only 15 mins a time the conversations alone are worth it
Google
1.0/5
Aug 19, 2022
Google Ideal Image Nashville
Incredibly disappointed and dissatisfied with the Nashville location. For treatments like these that require extremely timely visits, this location has no availability for months on end and makes it nearly impossible to get the effective service that you’ve already put down money for. Endless waitlists, 4-6 month wait times for treatments that can only be 6-8 weeks apart; it’s irresponsible to sell packages to customers who need to visit this location. I’ve resorted to having my file transferred around and scheduling visits out of state while I’m on travel/vacation to see better locations where scheduling is never a problem (especially when looking to book 8 weeks in advance). When I soon get to the end of my treatments and results are negatively impacted by their inability to serve the customers they sign up, I’ll have to take this up the chain.
Google
4.0/5
Aug 18, 2022
Google Ideal Image Nashville
Great experience
Google
1.0/5
Aug 17, 2022
Google Ideal Image Nashville
I am here for my appt i made 3 months ago... i gotta text on the 15th to confirm & i comfurmed the next day n it said it was cancelled so i called n was on the phone 20 minutes n talked to 2 different people who said my appt was confirmed n i get hete n they say it is cancelled n they cant see me til aug 31st... it had only been 24 hours n they suposedlycancel after 48...this business literally blew up my phone for months trying to get my businrss n admitted they overcharged but they give lifetime service which everywhere else dors too... n since i paid... i can never get in i. Took months to get my first appt n they never answer the phone... i am leaving teviews on the BBB next...
Google
1.0/5
Aug 15, 2022
Google Ideal Image Nashville
Results terrible my face looks as though it was a hit and miss. Was told I was to have fillers and when I arrived they told me no, they did not have enough time
Google
5.0/5
Aug 13, 2022
Google Ideal Image Nashville
Best treatment experience ever! I had such a good time talking, laughing, singing and wanting to punch Vincent in the face (Don't worry, he understands, he'll explain it to you) 😂 Everybody needs a Vincent in their lives ❤️ Thank you! I'll be back!
Google
5.0/5
Aug 10, 2022
Google Ideal Image Nashville
Vinny was amazing!
Google
5.0/5
Aug 9, 2022
Google Ideal Image Nashville
The staff at Ideal Image (White Bridge Road) is an impressive group of people! They are very nice, helpful, knowledgeable & professional. I had a positive experience. Brittany kindly greeted me, asked if I need anything & did a great job of working with my schedule to set appointments. When I needed to reschedule, she said it was no problem then promptly took care of it. She kept me on the waiting list & called when something opened up sooner that worked with my schedule. Brittany created my quote & worked with my budget. Dani & Vinny are experts on the services on which they’ve been highly trained. They did a great job of explaining what to expect & asked if I have any questions. They made me feel comfortable. I also enjoyed chatting with them on a personal level during the services. They earned my trust so I asked for their opinions about future services & they’ve given me helpful advice. I enjoyed my experience there & am happy with my results! I give them my highest recommendation!
Google
1.0/5
Aug 5, 2022
Google Ideal Image Nashville
Waste of Time and Money
Google
5.0/5
Aug 3, 2022
Google Ideal Image Nashville
Everyone is very professional and welcoming at the office! Vinny is awesome
Google
5.0/5
Jul 29, 2022
Google Ideal Image Nashville
All the staff are very nice and know exactly what they are doing. Everyone is personable, and all the nurses that I have had are experts at what they do. I found Ideal Image through a referral from a friend of mine, and I have also spread the word to others.
Google
1.0/5
Jul 26, 2022
Google Ideal Image Nashville
service is sub par. the girl I was getting my botox from they say is now leaving and made my apt with someone else without my approval or knowledge. The front office staff is extremely rude and not helpful or nice.They have no manager which is obvious by the way they treat customers. I called to complain and the staff hung up on me 5 times.
Google
5.0/5
Jul 22, 2022
Google Ideal Image Nashville
Vinny was a wonderful and amazing nurse. He made my experience very pleasant today. I look forward to working with him throughout my journey.
Google
4.0/5
Jul 21, 2022
Google Ideal Image Nashville
I arrived on time for my 2:30pm appt., and spoke to the receptionist, who told me she let the tech know I was there. 25 minutes later, no one had spoken to me, so I told the receptionist I was leaving and wanted to reschedule; she told me the room was being readied at that time, but I was not interested in waiting more. The, a tech came in to say 'that room's not available' - it turned out the room was NOT being prepped, but was in fact still IN USE. So, it took 30 minutes to tell me I would STILL BE WAITING. VERY poor customer service. UPDATE: My rescheduled appointment was a couple of weeks later, and was much better; this review was originally one star. My provider wasDeena, who was excellent; she explained the procedure very clearly and was friendly and helpful. UPDATE: The staff are always exceptional.
Google
5.0/5
Jul 21, 2022
Google Ideal Image Nashville
The rep who did my session was very nice and fast!
Google
5.0/5
Jul 20, 2022
Google Ideal Image Nashville
Great personality...very skilled. Made me very comfortable and wanting more treatments.
Google
5.0/5
Jul 20, 2022
Google Ideal Image Nashville
Vinny was very knowledgeable about the Ultherapy service the he provided for me today. He also listened to my concerns on preventative maintenance gave me great advice on what type of Ideal Image service would best suit my lifestyle. I booked another service before leaving today because of his great advice. 👍 I love this place 😍
Google
2.0/5
Jul 20, 2022
Google Ideal Image Nashville
Did not feel comfortable with my last visit
Google
5.0/5
Jul 20, 2022
Google Ideal Image Nashville
It was awesome; so professional!
Google
5.0/5
Jul 20, 2022
Google Ideal Image Nashville
Kaylie (spelling) was so friendly and fun. Probably the best Botox experience I’ve had. I am disappointed that Dysport isn’t available there anymore.
Google
5.0/5
Jul 19, 2022
Google Ideal Image Nashville
Hannah was great. She took consideration what I wanted and did a great job.
Google
5.0/5
Jul 12, 2022
Google Ideal Image Nashville
Friendly service. The nurse explained everything I needed to know.
Google
1.0/5
Jul 9, 2022
Google Ideal Image Nashville
I waited 2 months for my appointment. Only to show up and be told i couldn't be cleared because of my auto immune disease without a doctor's note...when i fully disclosed that when making my appointments. Unfortunately no one told me that i would need a doctor's note. Not when y'all took my almost 5 grand not at any point in the 2 months i waited for my appointment. Not when i spent 45 minutes waiting to get seen for my appointment. I legit wouldn't recommend y'all to anyone. If i could 0 stars i would
Google
5.0/5
Jul 1, 2022
Google Ideal Image Nashville
I actually had someone named Sydney also, and she did a wonderful job. I’ve had her twice now for appts, and she is always so kind and energetic. She is very welcoming and I never am nervous going back for an appt when she greets me!
Google
5.0/5
Jun 28, 2022
Google Ideal Image Nashville
I visit this and the Knoxville location and always have amazing treatments.
Google
5.0/5
Jun 24, 2022
Google Ideal Image Nashville
TY is AMAZING! Such a professional and energetic nurse.
Google
5.0/5
Jun 7, 2022
Google Ideal Image Nashville
My experience was great! The staff was courteous and I will recommend to my family and friends
Google
1.0/5
Jun 3, 2022
Google Ideal Image Nashville
Front desk receptionists are extremely rude. Always booked months in advance so literally no option to reschedule.
Google
1.0/5
May 17, 2022
Google Ideal Image Nashville
I still can’t believe what they had done to me!! After finishing and PAYING for my full legs and bikini laser removal treatments, I was told that my last two treatments for the bikini were canceled since my 16 month contract was expired and that I would have to pay if I wanted to get those last two treatments done. I was NEVER told by anyone that once the 16 months were over and even after paying every penny the leftover treatments were going to be considered as re-touchs! It’s not my fault that the treatments were ALWAYS scheduled too far out and that no one bothered to tell me anything until I called to confirm my appointment. I am very very disappointed and literally considering those people as THIEVES. I am not even satisfied with the bikini results, and the treatments never lasted more than 10-15 minutes. Not to mention that the temperature of the laser was too high during my second treatment that made a piece of my skin fall out and bleed. Everyone, make sure they don’t trick you and take advantage of you. Make sure that your treatments are ALL scheduled within the months listed on your contract. Otherwise, nobody would even bother to call you and try to fix the problem with you.
Google
5.0/5
May 13, 2022
Google Ideal Image Nashville
Love ideal image. Hannah was my practitioner again today, she is the best, so professional, made me feel comfortable.
Google
5.0/5
May 11, 2022
Google Ideal Image Nashville
From when you walk in the door to your appointment one on one for your consultation everything is top notch. I like going to make myself feel a little bit more glam especially part of my skin routine. I’ve never had any complaints or any problems- I would highly recommend.
Google
5.0/5
May 5, 2022
Google Ideal Image Nashville
This was my third time in and everything went smoothly as usual and my overall experience has been amazing so far! I have already seen a difference in the amount of hair and how slowly it grows back. With that said, I would highly recommend Ideal Image to my family and friends!
Google
5.0/5
Apr 30, 2022
Google Ideal Image Nashville
Great rep, she was knowlegeable and I enjoyed the consultation.
Google
1.0/5
Apr 29, 2022
Google Ideal Image Nashville
Google
5.0/5
Apr 28, 2022
Google Ideal Image Nashville
The nurse squeezed me in even though I was very late to my appointment, and I really appreciated her quick and thorough work
Google
1.0/5
Apr 21, 2022
Google Ideal Image Nashville
PLEASE DO NOT GO THERE IT’S A SCAM! After I signed the contract i found that they only hive you 16 months to take your treatments so it’s not UNLIMITED TREATMENTS as they say!!! Plus I changed my mind before taking any treatments and I canceled my plan and they told me that my $2400 payment is NOT REFUNDABLE!!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Nashville
They were very help
Google
1.0/5
Apr 19, 2022
Google Ideal Image Nashville
Very painful and the nurse had no patient at all. And she was in hurry to leave. She wasn’t helpful at all. I was very Shy and the laser itself make it worse because the pain of it. If the nurse has a patient; it would make it easier.
Google
5.0/5
Apr 16, 2022
Google Ideal Image Nashville
Hannah was great! Staff was pleasant and the office was very modern but most importantly clean! Hannah was very informative and when I asked her a question out of her area of expertise she quickly introduced me to a nurse who answered my questions and even put my mind at ease about a procedure I am interested in having soon. A+++
Google
4.0/5
Apr 12, 2022
Google Ideal Image Nashville
Was okay the laser kind of screwed up my right eye for the rest of the day, was just very uncomfortable and my eye felt cloudy. I also wish before buying my full face hair removal package that someone told me my chin isn't a part of my face because I would rather not having to deal with this as an extra hassle also I did a pay out plan and I need to have my pricing redone now. UPDATE: i spoke to someone on the phone about the chin not being included and wanting to get that included and she told me that the full face package does include your chin.
Google
5.0/5
Apr 12, 2022
Google Ideal Image Nashville
First Facial and loved it
Google
5.0/5
Apr 6, 2022
Google Ideal Image Nashville
Deena is the best, she's so knowledgeable about the procedures and is a welcoming face at her location. I had BBL today and it went very well. I always enjoy my results.
Google
5.0/5
Apr 5, 2022
Google Ideal Image Nashville
The BBL is my favorite service! I can't wait until I have another one done. My skin looks so much better! If you want to see results getting rid of brown spots and wrinkles, this treatment is for you. They are very helpful with my concerns and questions and I trust them. Sydney friendly and professional today! Jessica did my last BBL and it was wonderful, too!
Google
1.0/5
Mar 31, 2022
Google Ideal Image Nashville
I spent over $2000 for botox and 2 syrings of filler. I also bought the membership. The consultant I did my consultation with told me they could fill in my laugh lines. I had botox on 3/22, and fillers 3/23. The day of my appointment the nurse putting my fillers in says they wouldnt let me go on and get both syrings. They would only do one. I would have to set up another appointment but I had to wait 2 weeks, ok fine! They told me with botox, to have a touch up done and use the rest of what I already purchased I had to come in within 10-14 days. After 14 days I would have to wait at least 3 months. They said for touchups they will sqeeze you in, ok fine! So I called on the 9th day to have a touch up. They put me on a waiting list. So now I might not be able to get my touch up. They also set my next filler appointment almost a month out. My lips dont look good. I dont like it, but I figured the next syring might fix them since I cant use it on my laugh lines. I still have laugh lines. I will have wrinkles. I dont know why I paid so much money to barely see any changes. Or why I was sold expensive fillers for an area, I'm told after I gave them my money, they dont even do that! Its crazy I have talked to so many of them. One will tell me something, and the next will say the complete opposite! I called yesterday to set up my touch up appointment and I was told I didnt have to do it within 14 days. It could be up to 20 days, and the woman set my appointment for 16 days after my initial visit. Im happy I called back today so at least now there is a chance I will get my touch ups. But I still have to walk around for a month with my lips looking bad! I dont think I will be renewing my membership next year.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Nashville
Great consultation and advice
Google
5.0/5
Mar 25, 2022
Google Ideal Image Nashville
Fantastic, professional service
Google
5.0/5
Mar 17, 2022
Google Ideal Image Nashville
Sydney, the nurse who did my BBL procedure, is great. Very communicative and helpful. The Nashville staff is friendly and helpful. Looking forward to next treatment.
Google
5.0/5
Mar 16, 2022
Google Ideal Image Nashville
Kim gave exceptional Cuustommer Service. Very Friendly and informative.
Google
5.0/5
Mar 12, 2022
Google Ideal Image Nashville
I got my lips done today with Jassica her work so Awesome i love her work she did it so good thank you ❤
Google
5.0/5
Mar 7, 2022
Google Ideal Image Nashville
Great 👍
Google
1.0/5
Mar 5, 2022
Google Ideal Image Nashville
Don’t waste your money.Their charging pretty much the same price that they paid for the machine/per person.You can buy your own cool sculpting machine,And be just as happy with your money still in your pocket.It’s take months….for some a year to complete.They do everything last minute.They don’t follow up.The service is not even worth the prices.All info on YouTube or online is a lie they don’t take pictures.before and after they don’t really even care as long they got their money.
Google
1.0/5
Mar 2, 2022
Google Ideal Image Nashville
I’d give zero stars if I could. I had a horrible horrible experience with ideal image. I bought a package for laser hair removal and every time I had a treatment, they wouldn’t let me reschedule, they always had to put me on a waitlist. I wouldn’t hear back from them for 2 months if I heard back at all. I had to call them almost every time to finally schedule an appointment. Because of this, I had so few appointments within my contract time, the hair removal didn’t really work. I am super super disappointed with ideal image and I feel like I wasted so much money. I talked to one of the girls in the office who said she was going to contact someone to see what they could do for me… well 2 months later and I haven’t heard a word. Horrible customer service. I would never recommend anyone go here for anything.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Nashville
It was actually awesome the representative went above and beyond. She definitely deserved more credit. Shes actually the reason why I'ma do my appointment. Im so excited. Can't wait. Thank you Kim. Your the best you literally do add value for the company' you work for. You deserve a raise the time and dedications you put into our zoom call thank you Kim!! Your awesome . I'm looking forward to doing my lip filler with you guy's! (PSA) NOW THAT I READ SOME OF THESE REVIEWS IM KIND OF HESITANT WITH PUSHING THROUGH WITH MY APPOINTMENT. DEFINITELY GIVES ME SECOND THOUGHTS. GOAD I DIDNT SIGN UP FOR THE PLAN WITH OUT OUT READING REVIEWS. THANK YOU LADIES!!
Google
5.0/5
Feb 24, 2022
Google Ideal Image Nashville
Ideal image was very nice to me. When I walked in they spoke to me and they wanted to help me all that they could. The employees were very kind.
Google
3.0/5
Feb 23, 2022
Google Ideal Image Nashville
I paid for 5 areas of laser hair removal, and the terms of my contract say I need to have it completed in 16 months. I wasn’t even able to get an appointment until 2 months after I paid! Then, I am only scheduling 2 sessions out at a time, and I accidentally booked my February appointment for when I would be out of town, and there was no hope of rescheduling sooner than the appointment that is already booked for March! So now, there is no way I’m going to get all of my appointments in within the 16 month window.
Google
5.0/5
Feb 22, 2022
Google Ideal Image Nashville
Very friendly personnel, did not have to wait long, was always concerned about how comfortable I was.
Google
3.0/5
Feb 21, 2022
Google Ideal Image Nashville
I got in a car wreck on the way to my appointment. Woman who I spoke to once i finished speaking with police, was less than empathetic and short. I was put on the wait list which I appreciated and understood, next scheduled appointment was the end of april. Second guessing my $5000 investment.
Google
5.0/5
Feb 19, 2022
Google Ideal Image Nashville
Jessica did a fantastic job! She was very personable and professional. The results at Ideal Image are great!
Google
1.0/5
Feb 18, 2022
Google Ideal Image Nashville
Subject: PRICE GOUGING My first experience with facial enhancements was with Ideal Image January 11, 2022. I wanted to improve the volume loss underneath my eyes. The online consultant proposed some procedures that I had never heard of and then had me to apply for what I thought was a line of credit with a company called Ally financial, Inc., where I was approved for $2100 worth of services with Ideal Image. I went into their Nashville office the next day for my first appointment. They applied 1-syringe of rejuvenation filler to the top of both cheeks, and they started sticking needles of Botox in my face without explanation. I left their office after about 20-minutes with my undereye volume looking worse than before! It appears that the filler for my cheek was applied close enough to my undereye to distort the already sinking U-shape line under my eyes. There is no improvement to the volume loss at all. I was very disappointed with my results. Now, I owe Ally financial $1,800 for that 1-visit. I am not a happy customer.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Nashville
Every time I have come for an appointment, the staff has gone above and beyond to make me feel comfortable. They are all very sweet and very caring. The best part is every one of them make you feel like you can talk to them like they are your best friend.
Google
4.0/5
Feb 12, 2022
Google Ideal Image Nashville
The nurse was friendly, cordial, knowledgeable, helpful and encouraging.
Google
5.0/5
Feb 11, 2022
Google Ideal Image Nashville
Another great experience as a client of Audress. I absolutely LOVE my results! Highly recommended!
Google
1.0/5
Feb 8, 2022
Google Ideal Image Nashville
I didn’t even get to actually using their services. I can only imagine how horrible it is. I called to set up a consultation for laser hair removal and they set you up with a sales rep virtually not even a doctor to examine your area of need. The sales rep goes over a PowerPoint and basically tried to sale you the services. I’ve never gotten this done and had a ton of questions! Some questions the sales rep couldn’t answer and then at the end of a call she expected me to purchase a 2,000 package and when I said I wasn’t purchasing today her entire attitude changed. It was literally the worst customer service experience ever and I heard that you can’t even get appointments for months after you purchase. I don’t even know how they get sales! The process is terrible.
Google
5.0/5
Feb 3, 2022
Google Ideal Image Nashville
Friendly, informative. Looking forward to start helping myself.
Google
5.0/5
Feb 2, 2022
Google Ideal Image Nashville
Very nice employees. Very knowledgeable and helpful in deciding what to do if unsure
Google
1.0/5
Jan 28, 2022
Google Ideal Image Nashville
Had my second Botox. It lasted longer than the first, which lasted a month total before being completely gone, but my brows droop since the second injections. I also have tried three times to make an appointment for a BBL but the receptionist says she can't make the appointment for more than three days from when I call, which is unhelpful. I won't be back.
Google
5.0/5
Jan 28, 2022
Google Ideal Image Nashville
It was a pleasant experience. I felt at ease. I always knew what was about to happen.. It was a pleasant experience periods here are you
Google
5.0/5
Jan 26, 2022
Google Ideal Image Nashville
Mona is outstanding and a great credit to this organization. Ask for Mona.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Nashville
Best most personal experience I’ve had with this category of products.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Nashville
Always an amazing experience here! Friendly staff and a clean professional environment. I highly recommend coming here; I’m in love with my results! 😊
Google
5.0/5
Jan 12, 2022
Google Ideal Image Nashville
Hannah did a wonderful job with my first laser hair removal appointment. She was warm and welcoming, and the experience didn't feel awkward at all. Super thankful for her great character and experience. She was very patient with my questions and made sure I knew exactly what was going on. Can not wait for my next appointment.. which is something I never thought I would say.
Google
5.0/5
Dec 28, 2021
Google Ideal Image Nashville
Its was awesome
Google
1.0/5
Dec 27, 2021
Google Ideal Image Nashville
Ideal Image is a SCAM! Do not be tricked into purchasing their plan for laser hair removal or anything else. It sounds great but it isn't! When you get there you find a small office that looks like a small time doctor's office, not a med spa. Then you find out that you cannot get an appointment for months for the services you just signed a contract for. They also will not do areas of Botox that literally EVERYONE does. They will not do any above the eyebrow or the bunny lines. So I went to the Better Business Bureau to see their accreditation which they are not and their average review is 1.12 stars. They have had over 2,000 complaints in the last three years and 1,248 in the last 12 months. If you google anything about cancelling your membership you will see that many have tried but the contract is binding. First of all, any reputable business that is customer service oriented won't be afraid to say they guarantee satisfaction. This is a huge red flag. There is apparently no way out of the contract unless you see help from your state's attorney general, which I plan to do. They should be out of business. Someone should make sure they are!!! I realize now I have been a victim of their scam. Please read and don't be a victim!!!!
Google
1.0/5
Dec 23, 2021
Google Ideal Image Nashville
The individuals working in the different Ideal Image locations are wonderful in general, all so friendly. On the corporate side (outside of the treatment locations), however, I have never experienced such neglectful customer service. I did not have a great experience with my laser hair removal treatment. I opened up a case months ago concerning the fact that I have seen opposite effects of what the treatment is meant to offer (increased and darker hair growth in the treated areas). It has been like pulling teeth trying to get in contact with my case manager. In fact, I still have not been able to get a hold of her. Apparently she is always busy with other clients who are not me, every single time I call. Ideal Image is a big name in the laser hair removal industry and customers should expect to be taken care of. The experience(s) I have had with this company have been inconsistent, frustrating and disappointing to say the very least. I will absolutely not recommend Ideal Image to a friend for any services.
Google
5.0/5
Dec 22, 2021
Google Ideal Image Nashville
Great service, easy consultation, very nice and professional. Would recommend to anyone.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Nashville
I really enjoyed the professional and friendly atmosphere. The ladies were lovely from signing in to scheduling the next appointment. The treatment was mildly uncomfortable but they did everything to alleviate and distract me from the pain. I look forward to using them again for future procedures.
Google
5.0/5
Dec 17, 2021
Google Ideal Image Nashville
Very professional, very nice people
Google
5.0/5
Dec 15, 2021
Google Ideal Image Nashville
All staff is friendly and accommodating! I am from the Tampa area where there are several locations. Moved to Nashville 3 years ago and so glad that there is a location here! From my 1st consult, to my continued care I am nothing but ecstatic!!! Thank you for all you do!!! Dena is my go to! She is amazing and highly skilled!
Google
1.0/5
Dec 12, 2021
Google Ideal Image Nashville
Be aware of this place. DON’T GO ! Even if you were impressed by their offers. DO NOT GO! There are a lot of places that provide the same service and are staffed by a medical and professional staff members that know what to do if something went wrong or you had a side effects. This place is NOT. Also don’t pay until the service is complete and you made sure no problems or side effects have occurred. They are ONLY professional when they sell you their products. There is no accountability if anything goes wrong.
Google
5.0/5
Dec 8, 2021
Google Ideal Image Nashville
The staff was very professional, warm, inviting, and understanding. I really enjoyed my service and look forward to my next appointment.