Austin South

5400 Brodie Lane
Suite 280
Austin, Texas 78745
512-843-0023

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • The Ideal Image of Austin laser hair removal clinic opened in January 2005 serving Austin and surrounding areas. Not only are we the most trusted name in laser hair removal, Ideal Image is also the nation’s largest provider of both CoolSculpting, Ultherapy, and Juvéderm!
  • Our goal is to provide Austin and the surrounding areas with state of the art laser hair removal, Ultherapy, CoolSculpting, Botox, Kybella, Voluma, and our other services in a professional and comfortable atmosphere where safety, effectiveness, and exceeding expectations are paramount.
North (Round Rock):
  1. Begin by heading south on TX-1 Loop.
  2. Take exit US-290 Southwest Parkway, then merge onto Frontage Road.
  3. Take a left at the light onto US Highway 290 Service Road.
  4. Take a right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
South (San Marcos):
  1. Start on I-35 North then take exit 228-229 towards William Cannon Drive.
  2. Merge onto Frontage Road and another left onto William Cannon Drive.
  3. Take the right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
East (Bastrop):
  1. Merge onto TX-21 West TX-71. Fallow 71 and continue onto US-290 West.
  2. Take the Texas Loop 1 Brodie Lane exit.
  3. Merge onto Highway 290 Service Road.
  4. At the light turn left onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
West (Dripping Springs):
  1. Begin on US-290 East. Continue and take exit towards Texas Loop 1 Brodie Lane.
  2. erge onto Highway 290 Service Road.
  3. Take the next right at the light onto Brodie Lane followed by an immediate right into Sunset Valley Marketfair.
4.1/5
4.1 /5
287 Reviews

Google
1.0/5
Jun 13, 2022
Google Ideal Image Austin
I had the Ultherapy and in Feb. I have been waiting to see the results. I see zero difference between now and then. Are there any guarantees on this procedure? I spent a lot of money for zero results. I am not happy and I have had friends ask me for updates. I dont know how I can honestly tell them that this works.
Google
5.0/5
Jun 11, 2022
Google Ideal Image Austin
Amazing staff and service! Loved it.
Google
1.0/5
Jun 10, 2022
Google Ideal Image Austin
It was horrible. Y'all just took my money and haven't scheduled me. I want to cancel my services with y'all because I still haven't received a phone call to set up appointment and no one is responding. No one is responding back to me and y'all expect me just to pay services not rendered. It is going on 3 weeks to almost a month and still haven't been scheduled. This is so unprofessional snd does not legal.
Google
1.0/5
Jun 10, 2022
Google Ideal Image Austin
DOCUMENT EVERYTHING! I am extremely disappointed (like many other reviewers I'm seeing here) because I paid thousands of dollars for half of what I was scoped (and thus, unsatisfactory results on my laser hair removal). When COVID hit, I called to pause my contract and the employee I spoke to did not document on their end so when I was ready to reactivate my contract I was told my contract expired and I would need to pay to receive additional treatments. In hindsight, I should have harassed them to verify it was paused and requested a paper trail of the documentation that my contract was paused. This is a complaint with Ideal Image corporate -- the staff at this location were wonderful.
Google
1.0/5
Jun 10, 2022
Google Ideal Image Austin
DO NOT GO HERE UNLESS YOU WANT TO BE SCAMMED! When they first call you and zoom chat with you it goes well but when it comes to actual services and scheduling they are extremely lacking! I had paid in full to get my lips done I do not live in Austin so I had to take off work for appointments so I drove all the way there and they tell me you have to be 21 to get this treatment… my age was clearly stated in the consultation… waste of gas and money! I was issued a refund for my lips since it was on them for not taking the correct precautions. Then I had financed to do the Kybella treatment. They would call and schedule me, again I would take work off and every time the day before they would call and tell me “the provider won’t be in tomorrow” convenient right? I had rescheduled probably 3 times and every time I would get a phone call with those exact words until eventually they stopped calling to schedule. A few months later I called to cancel everything because I was fed up and THATS when they told me they no longer offer Kybella… so what you were just going to keep my $2000? I am now currently trying to get my loan back and ideal image is withholding money from my loan and falsely telling me I’m getting a full refund! I can not say enough bad things about this place DO NOT GO THROUGH THIS COMPANY!!!
Google
5.0/5
Jun 2, 2022
Google Ideal Image Austin
Absolutely loved my nurse today!!!! She was the best!!
Google
1.0/5
Jun 1, 2022
Google Ideal Image Austin
Horrible customer service. You’re on a strict schedule for the laser treatments - but they will randomly cancel your appointments without reason and they never have any available time slots open. Don’t waste your money, it’s not worth the headache.
Google
5.0/5
May 18, 2022
Google Ideal Image Austin
Joana was phenomenal - great technique, great compassion, never felt a thing!
Google
5.0/5
May 18, 2022
Google Ideal Image Austin
Very friendly and informative. I really appreciated the time that Sarah took with me to explain things and present the best plan. I did not feel pressured to buy things I don't need and am happy with the experience.
Google
5.0/5
May 17, 2022
Google Ideal Image Austin
Clean, on schedule, relaxing, easy to get to, and efficient service! Thank you, Ideal Image South Austin!
Google
5.0/5
May 16, 2022
Google Ideal Image Austin
Every detail was explained professionally. I am ver happy I chose Ideal image.
Google
5.0/5
May 13, 2022
Google Ideal Image Austin
Julianna was amazing! She has been supportive and a great nurse. Knows a lot about this process, and went as quickly or slowly as you need her to. The front desk lady was super welcoming and friendly too (forgot her name-sorry). This was my first time at this location (Brodie Ln in ATX) and I LOVED it! Coming back here for all my sessions. Thanks!!!!
Google
1.0/5
May 10, 2022
Google Ideal Image Austin
EDIT: as I look down the reviews I’m seeing a lot of similar reviews to mine. If anyone else is interested I think we have enough people for a class action law suit! Feel free to reach out to me. Wish I could give them no stars!! Lied to me and stole thousands then cancelled most of my apts and am now being told my contract time is up. I still have so much hair and it’s their fault they cancelled my apts because they were short staffed and now I need to pay for it again?!?! I think not! They steal your money! Do not go!!
Google
1.0/5
May 10, 2022
Google Ideal Image Austin
Worst experience. I chose this thinking since I am paying couple of thousand dollars for my side burns and chin, it will worth. Unfortunately even after 9 treatments only 50% of hair is gone. They give you appointments every 8 weeks which is already too much time between appointments. Every time you see different person. And when I asked them what should I do now they told me to buy another package for $1800 HUH. Save yourself time and money and find reputableplace instead.
Google
5.0/5
May 6, 2022
Google Ideal Image Austin
I LOVED speaking with Linde and Lexie today for my consultation. I have been wanting to get laser hair removal for years now but was hesitant to do this for myself. They made me even more excited about this journey than I already was! They were so friendly and GENUINE about it all. No one prepared me for this part of womanhood, but I've got 2 appointments set up and I cannot wait to get this freakin' beard GONE!
Google
4.0/5
May 6, 2022
Google Ideal Image Austin
Well I bought my package true zoom and my first appointment went to so disappointment. I'm not the right candidate for cool sculpting! So now I need chase my money I already pay for it
Google
5.0/5
May 3, 2022
Google Ideal Image Austin
Savannah did a great job! She was very thorough, friendly, and knowledgeable. Really enjoyed my appointment with her. Everyone at the location is always friendly and helpful.
Google
5.0/5
May 3, 2022
Google Ideal Image Austin
Technically haven’t been in yet, but scheduling with Tiffany Onhaizer was one of the best experiences I’ve ever had with anything medical or cosmetic related people!!! She worked with me for days trying to get me a spot before I leave for an important trip. She was incredibly kind, funny, and made the whole experience a lot less daunting then I thought it would be!
Google
1.0/5
Apr 29, 2022
Google Ideal Image Austin
Do not stand by their product at all. I joined the membership and scheduled my botox after having two successful treatments. This past treatment did not work at all. I waited two weeks came back in and showed them my non existent results, they agreed it didn’t take and took photos then dropped the ball and didn’t create a case, I returned 2 weeks later after several calls and no one could update me, I had to go back again where they created a case and took photos again and also agreed it didn’t work and then they DENIED my claim. I joined the membership and have now wasted $500 with no results and they don’t stand by their services. Absolutely disgraceful treatment of clients. Go anywhere but here.
Google
1.0/5
Apr 28, 2022
Google Ideal Image Austin
I came back to edit my previous review for this company because as time has gone on my perspective on this company has gone downhill. They do not voice important stated facts in their contracts, they rush you through the process to sign and complete. Then they cancel your appointments and offer no compensation for your loss of time or even take into consideration whether you left work for allotted amounts of time. The results I received were far from “Ideal”. DO NOT USE this company. There are much more reasonably priced treatment spas that have outstanding results and are easy to schedule appointments with. Also I am left paying close to $2000 for services that I won’t even receive. I’m beyond disgusted.
Google
5.0/5
Apr 19, 2022
Google Ideal Image Austin
This was the first time I've gone to the Brodie location as I usually go the the North location. I saw Johana for my laser hair removal treatment and she was PHENOMENAL!!! I highly recommend the Brodie location!
Google
5.0/5
Apr 15, 2022
Google Ideal Image Austin
First time with a new nurse but she was fabulous! I highly recommend all the staff at this location. I love coming here.
Google
3.0/5
Apr 14, 2022
Google Ideal Image Austin
I have a difficult time with Ideal Image due to their lack of availability, not responding to calls and not creating 'packages' correctly. I've had some great nurses but also nurses who rush and aren't thorough in their work. However, my last nurse was definitely one of the better i've had.
Google
1.0/5
Apr 13, 2022
Google Ideal Image Austin
Absolutely terrible! No one returns calls, trying to use credit for fillers and I keep getting the runaround!
Google
1.0/5
Apr 13, 2022
Google Ideal Image Austin
I didn't realize how expensive y'all were! The person who did my online free consultation was also really condescending, which was a bummer. As soon as I expressed that I would need to take time to think about this sizable investment, she visibly shut down and made some unnecessary comments, offering unsolicited guidance on what to look for in another laser site, ultimately telling me not to go cheap. Nevertheless, I thanked her for her time, and she abruptly hung up. I will definitely be looking into laser hair removal, but not here, unfortunately!
Google
5.0/5
Apr 12, 2022
Google Ideal Image Austin
Savanna was so great today. She was thorough and made me feel so comfortable!
Google
4.0/5
Apr 11, 2022
Google Ideal Image Austin
My experience was good. They had a mix up with my scheduled time.
Google
5.0/5
Apr 9, 2022
Google Ideal Image Austin
Loving the service so far! Recommend to my friends!
Google
5.0/5
Apr 8, 2022
Google Ideal Image Austin
Clean, and welcoming environment. Professional service.
Google
5.0/5
Apr 6, 2022
Google Ideal Image Austin
D9nya and Jonah are amazing
Google
5.0/5
Apr 1, 2022
Google Ideal Image Austin
I recommend this locations due to their organization and efficiency. The staff is very friendly and accommodating. I had an appointment with Savannah and highly recommend booking with her. She answered all my questions and walked me through each step and how it works!
Google
5.0/5
Apr 1, 2022
Google Ideal Image Austin
Was always nervous to get these services done. The Nurses and Reception staff have always been so comforting, helpful and educational. I highly recommend this company for the services provided and can’t wait to continue seeing great results.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Austin
From the very first call, to meeting with Jane-- my experience was stellar!!
Google
5.0/5
Mar 25, 2022
Google Ideal Image Austin
Despite reviews I've read online of people's frustration with scheduling challenges, what really matters the most to me is the quality of service I received at Ideal Image. I have had botox and fillers administered at more than one highend Med Spa in Austin and I can truly say my experience with Ideal Image was the best. The nursing staff was careful, safe and meticulous with providing me a beautiful result. And at the end of the day that is truly the only thing that really matters.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Austin
Jhona is awesome! Patient, careful and skilled!
Google
5.0/5
Mar 24, 2022
Google Ideal Image Austin
Very helpful 😊
Google
5.0/5
Mar 14, 2022
Google Ideal Image Austin
I love the staff at ideal image especially Courtney who has done my treatment. She is very knowledgeable and compassionate!
Google
5.0/5
Mar 8, 2022
Google Ideal Image Austin
Very professional and friendly staff. Made my first time experience very easy. Laser hair removal doesn’t hurt any more than waxing, tweezing, or threading and is a quick process!
Google
5.0/5
Mar 8, 2022
Google Ideal Image Austin
Jhona was amazing and made my first experience so much better! I was comfortable and was able to carry on a conversation. The front desk associates as well were very polite and made it feel like it wasn’t my first time. Will definitely be returning and recommending!!
Google
4.0/5
Mar 7, 2022
Google Ideal Image Austin
Very good
Google
1.0/5
Feb 24, 2022
Google Ideal Image Austin
My first BBL treatment was so conservative, there was no exidence of it the next day. I could not get my next appointment for 4 months.
Google
1.0/5
Feb 23, 2022
Google Ideal Image Austin
It was terrible. I still had tons of hair left
Google
1.0/5
Feb 21, 2022
Google Ideal Image Austin
My appointment was canceled. I can never get appointments within the time frame of the recommended time. Now I have to drive an hour and wait two months?!
Google
5.0/5
Feb 18, 2022
Google Ideal Image Austin
I cannot speak highly enough about Jaclyn! She is very kind, caring and patient with me no matter what my issues were from the beginning to the end.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Austin
Sonja and Jhona were awesome! The most helpful employees at Ideal Image that I’ve experienced thus far.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Austin
I really enjoyed my experience here both Sonya and Jona both were awesome with how I was greeted and walked through the whole process which was great since it was my first time getting Botox and not sure what to expect.
Google
1.0/5
Feb 16, 2022
Google Ideal Image Austin
The nurse was very nice and this is not a reflection on her. I was given a half hour appointment and she was only able to complete 1/3 of my face. I went to a 2nd appointment at the north location to have my neck done and she said she needed to complete the 1/2 that the other nurse didn’t have time to complete and made a swipe up at the front of my neck. She said I will need another appointment and the lady at the desk would not make the appointment because she stated I’ve completed my sessions. Ideal image is a rip off. I paid $2200 to have this done last June and have yet to receive what I paid for.
Google
2.0/5
Feb 15, 2022
Google Ideal Image Austin
Appointment was canceled because the provider was not there. This appointment has been rescheduled 3 times now.
Google
5.0/5
Feb 12, 2022
Google Ideal Image Austin
Emilia was a fantastic aesthetician who guided me through the entire process. I was so pleased with my experience as this was only my third visit. I would highly recommend her and the entire staff at the north location. I wish they were closer to me. I would frequent them more often.
Google
1.0/5
Feb 12, 2022
Google Ideal Image Austin
I am so unhappy with my treatment, I have been trying to get a touch up for 2 months and they are always booked and no one will call you back. I spent so much money for my treatment that I should be so happy but I can’t even tell the difference. It’s been a huge insecurity of mine my whole life and to not get good results is so upsetting. The nurses are great, the front desk ppl seemed disorganized and also rude. I am again going to request a call back, so we will see. I think it’s ironic these are sent out, I would love to know others experiences.
Google
2.0/5
Feb 11, 2022
Google Ideal Image Austin
I have been in the past and its good, my hair has reduced greatly -But I need a touchup and I have been trying to schedule another appoint for a couple months and I cannot get in....no one will pick up the phone, and when they do they are booked out for months. They promised me I was to have a specific lifetime rate when I signed up in 2016 and they have gone back on that promise and want to charge me a lot more than I was told.
Google
4.0/5
Feb 10, 2022
Google Ideal Image Austin
I enjoyed it, I only wish the app could work so I can set up a new appointment before the one in April, but I really loved my time. The woman who worked on me was very nice.
Google
1.0/5
Feb 9, 2022
Google Ideal Image Austin
So far all of my appointments have been canceled within a few days of the appointment or day before. I would not recommend ideal image to anybody. All services were paid in full in advance since October! There’s no option for no stars so I have to select one.
Google
1.0/5
Feb 2, 2022
Google Ideal Image Austin
I was not done with my treatments and had multiple cancellations due to not having enough technicians. When I tried to schedule my next appointment, I was told my contract expired and that the only thing they could do was reach out to the manager to see if they could extend. It has been over a month since that conversation and no one has reached out. For the amount of money, this is such poor care and customer service as I would want to finish my treatment.
Google
2.0/5
Jan 27, 2022
Google Ideal Image Austin
My appointment was pushed back 4 times leading to a 5 month gap between treatments. Very frustrating.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Austin
Super friendly, professional, and accommodating staff. I travel a lot for work, so trying to get an appointment on the fly can be daunting, especially using the call center. I decided to stop by when I was in the area and they were able to fit me into their schedule super quickly. Thanks for everything, y’all are amazing!
Google
2.0/5
Jan 26, 2022
Google Ideal Image Austin
the person who helped me gave me a discounted price but I had received a higher discount by e-mail. Then she finally applied the discount I told her over the phone. She gave me a price that was even slightly higher than the annual membership fee, but only for three areas. When I told her why would you pay the same amount for three areas, if it would cost me the same for five areas, she didn't know very well what to answer. The truth is that I did not like how the person who attended me gave me the different prices. The price is much more expensive than other places I have visited
Google
1.0/5
Jan 25, 2022
Google Ideal Image Austin
Worst company I've ever dealt with. They take your money up front and then cannot get you in for an appt. for months and then, they won't refund you. I called MANY times re: a refund and literally no one EVER calls back. My next step is BBB complaint. Will never do anything with this company again.
Google
3.0/5
Jan 10, 2022
Google Ideal Image Austin
My experience at first was pleasant when I met with the consultation with interpreter through zoom. Then it became difficult to arrange an interpreter for the actual appointment of cool sculpting. I would recommended improve on responding customer's emails and do follow up with planning appointment well. The office/room/bathroom needed to be organized and tidy up before any clients come in for an appointment. I could tell it was not organized due to short staff.
Google
1.0/5
Jan 3, 2022
Google Ideal Image Austin
My appointments keep getting rescheduled and put off by months. This is causing my treatments to essentially have to start over. I get the "we'll extend your contract", but I'm having issues with the first set of areas I did because of the delays and I'm expecting the same with the second set. I've repeatedly asked for a manager to contact me to no avail. It's ridiculous that an appointment that Ideal Image has to reschedule can't be rescheduled within a two week window and that nothing is offered for my inconvenience. I understand short staffing, but the very poor customer service is inexcusable.
Google
1.0/5
Jan 3, 2022
Google Ideal Image Austin
Not happy at all. The scheduler is horrible, the manager never calls back, my hair growth is all behind and yet I still have to pay every month for services I never get.
Google
5.0/5
Dec 27, 2021
Google Ideal Image Austin
Maureen was wonderful and very helpful!
Google
5.0/5
Dec 27, 2021
Google Ideal Image Austin
Staff was very friendly and explained every step of the procedure
Google
1.0/5
Dec 23, 2021
Google Ideal Image Austin
Had to change my review because of how disappointed I am with how Ideal image has handled everything that has happened during the pandemic and the winter storm. I missed several months of appointments because of COVID which would have been fine if I was ever informed when the location reopened. The only reason I knew was because I began to get worried and called them myself. But whatever, I got over that because the nurses I worked with let me know they would still take care of me. I still had lots of hair and my contract was coming to an end. I was very concerned because I felt like my hair growth was because I missed several months during the pandemic and winter storm. When I let them know this they said not to worry that they would help me out anyway. Which was fine by me as long as I got my money’s worth. Which was thousands of dollars btw. During the last appointment I had gone to the nurse told me it was my finale session. Other nurses I worked with and the receptionist all told me they would give me a 2 extra sessions for free because of my hair growth. When I let the nurse know this she left the room to check my contract and then came back and told me my contract doesn’t say anything about removing all hair 100% and that I had a lifetime warranty and I will have to pay 90$ for my next sessions. After being rude to me she proceeded to hurt me during the actual session. I have been going to Ideal image for a long time and never had one of the nurses treat me so rudely. I kept telling her to stop when I was in pain and she would keep going a couple more times before finally stopping. Needless to say I canceled the next appointment I set up. I was going to have to pay 90$ for my “lifetime warranty”appointment anyway. I am very dissatisfied and if I ever go back to ideal image it won’t be the one on Brodie.
Google
3.0/5
Dec 20, 2021
Google Ideal Image Austin
The process was great from start to almost finish. Before I decided to buy a membership and filler and Botox, I asked about availability. I was told I would be able to get into an appointment “ASAP.” Unfortunately, after I submitted payment and completed the DocuSign payment agreement, I was told there is no availability at my preferred location. I could have gotten in elsewhere asap, however I chose to try Ideal. Extremely disheartening and disappointing. I was able to get scheduled for mid-week, 15 miles away, not ideal.
Google
5.0/5
Dec 11, 2021
Google Ideal Image Austin
Dimitri was quick, thorough and kind!!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Austin
I’ve been to both locations but the South is my favorite! The staff is always warm and welcoming. Demitri did an amazing job and made it the easiest appointment for me by far! I’ve been very pleased with my laser results and experience!
Google
5.0/5
Dec 7, 2021
Google Ideal Image Austin
Lori is AMAZZZING!! She worked endlessly to help me book my appointment and fit me in. Her customer service skills are exemplary and she was friendly and extremely helpful!! THANK YOU!!!
Google
2.0/5
Dec 2, 2021
Google Ideal Image Austin
The staff seems experienced and friendly but the cool sculpt is not worth it. Horrible experience with the product
Google
2.0/5
Nov 29, 2021
Google Ideal Image Austin
Very hard to schedule; Consultant told me a lie while selling the contract; not easy to understand which areas are covered or not overall I do not recommend that you sign a contract.
Google
1.0/5
Nov 26, 2021
Google Ideal Image Austin
Every time I come in, they have the wrong info about what session number it is, or they say I have a balance when I don’t, or they don’t give you the right information. I was told that you are supposed to have the laser sessions every 6 weeks by the front desk to be able to get all the sessions included within the specials time frame but the nurse tells you to reschedule in 8 weeks or 10…. You’ll never be able to finish within the allotted time frame. It’s a scam. And the nurses will just do a spot check instead of done the actual entire area that you are paying for. I thought it was just me but I was speaking with someone in the waiting room and she was dealing with the same thing. After my contract sessions are over, I’m done with buying anymore services with you all.
Google
1.0/5
Nov 17, 2021
Google Ideal Image Austin
I’ve consistently attempted to make an appointment for services promised over several months and each time my appointment was cancelled with zero communication to me telling me that nobody was able to perform services for my appointments. I had to find out once I arrived for my appointment. After this happened several times at the Brodie location, I told them I was tired of having my time wasted and I am no longer interested in attempting to further doing business with Ideal Image. I requested my loan be dissolved since Ideal Image was unable to fulfill their part of the contract in a timely matter. Now I’m told that my money will not be refunded and they have other locations out of town I can go to to receive treatment. Ridiculous and poor business practices. What I’d I show up at one of their other locations and they too are not able to perform the services? No offer to make good on my time wasted and extra services to make me happy to make it right. I paid over $2500 and they’re keeping my money but won’t perform services paid for at the location I was promised and in a timely matter. Not next year and certainly not out of town. This business is a scam!
Google
1.0/5
Oct 20, 2021
Google Ideal Image Austin
FRAUDULENT COMPANY.
Google
1.0/5
Oct 19, 2021
Google Ideal Image Austin
I had a very unprofessional experience here. I paid fully for services and was denied the last three without a manager ever making the effort to call me back. The sales reps lied to me about what I was paying for, my appointments got canceled without warning, my services cut short without warning. I do not recommend this place. — Ideal image, in response to your response below, you said you would contact me but have not tried. Please let me know if you would prefer me to try to contact you again instead.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Austin
I have been not only impressed by the level of service and professionalism from the staff, and the schedule availability, but absolutely DELIGHTED by the results. I have dark thick hair and have always been self conscious of my inner thigh and bikini areas. I now have smooth hair free skin, I couldn't be happier with the results. Thank you all! Maybe I will start on my mustache now?
Google
5.0/5
Oct 5, 2021
Google Ideal Image Austin
Wonderful experience- everyone was kind, procedure was quick and the space was clean. I appreciated the extra details about what to expect for my healing process and future procedures. Pain wasn't too bad, but the results are well worth it!
Google
4.0/5
Oct 1, 2021
Google Ideal Image Austin
Google
5.0/5
Sep 30, 2021
Google Ideal Image Austin
I love the nurses! Front desk is always accommodating and polite.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Austin
Courtney was awesome, professional and friendly. Fast and efficient love Ideal Image
Google
5.0/5
Sep 23, 2021
Google Ideal Image Austin
UPDATE::: Courtney is amazing 😇 a few months in now.. actually maybe a year already? 😂 progress is amazing and I am feeling more and more confident about my body. Love how much the staff truly cares about you being taken care of ❤️ Jaesei is amazing as always, she made me feel the most comfortable when it all started, and I’m thankful for the entire team!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Austin
This was my first visit and Jaesei was absolutely fantastic! She explained what to expect, was thorough in explaining the process, and she was respectful during the procedure! Thank you for a great experience 🙂
Google
5.0/5
Sep 22, 2021
Google Ideal Image Austin
Micha was AMAZING! Not being pushy as a sales person goes a long way. I will be doing this, when the time is right. Thank you for being very informative!
Google
3.0/5
Sep 21, 2021
Google Ideal Image Austin
Google
5.0/5
Sep 2, 2021
Google Ideal Image Austin
Amazing experience🙌🏻😊✨👄🥰🔥
Google
5.0/5
Sep 1, 2021
Google Ideal Image Austin
Jayce is the best
Google
5.0/5
Aug 23, 2021
Google Ideal Image Austin
I availed the laser hair removal treatment under a lifetime guarantee Program. With lifetime guarantee, you'll just have to pay upfront instead of paying per session. It's worth it and you'll save the money in the long run. Free lifetime of touchups in case hair re-appears (I have 1-2 very thin strands that re-appears after my 9th session, it's barely noticeable but they still fixed it). They always offer aloe gel after each session. It's free, contrary to what I read in some comments. The first two sessions are a bit painful but tolerable. The hair laser technician/staff are very friendly. They will do a couple of runs, then stop for a few seconds so you can "recover" from that tolerable pain, then they usually ask you if you're ready before doing another run. Client handling during the pandemic is also superb. I feel safe going inside the clinic. Scheduling is also smooth. Overall, it's a good experience and one of the best self-care investment.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Austin
Been going to ideal for over 5 years and everyone has been amazing
Google
5.0/5
Aug 9, 2021
Google Ideal Image Austin
Kelsey was amazing - treatment was fast and with only minor discomfort. She was super friendly and made me feel so comfortable. So glad I made this investment finally!
Google
4.0/5
Aug 9, 2021
Google Ideal Image Austin
I really love all of the staff at ideal image, they are very friendly and helpful. I am doing laser hair removal appointments, and all of the techs are so fast which is great. I only wish they offered numbing ointment!!😅
Google
5.0/5
Aug 4, 2021
Google Ideal Image Austin
Jacey is wonderful! She thoroughly addresses my concerns and is helping me get rid of my problem areas!
Google
5.0/5
Aug 2, 2021
Google Ideal Image Austin
Well I still have not started my procedures yet so I really can't comment on that but as far as the people that explained everything to me were very nice and friendly.
Google
5.0/5
Jul 31, 2021
Google Ideal Image Austin
Great experience
Google
1.0/5
Jul 26, 2021
Google Ideal Image Austin
I sent an email with all my concerns I was very disappointed.
Google
5.0/5
Jul 24, 2021
Google Ideal Image Austin
Courtney made me feel very welcome
Google
5.0/5
Jul 23, 2021
Google Ideal Image Austin
Very pleased with the service I had. The out come is awesome 😊
Google
5.0/5
Jul 22, 2021
Google Ideal Image Austin
The girl who did my service was extremely nice and made the experience better.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Austin
Molly B did great with my Botox. Very knowledgeable and efficient. Highly recommend.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Austin
It was very informative and fun at the same time. Maddison made me feel very relaxed and gave me questions I can ask while I look into getting laser hair removal. But because she did so well at the consultation I don’t need to look any further than ideal image.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Austin
Great first experience with laser hair removal. Definitely made me feel comfortable.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Austin
Great Conversation. Fast and Friendly. Especially Courtney!