Austin South

5400 Brodie Lane
Suite 280
Austin, Texas 78745
512-843-0023

Current Promotions

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 8:00am - 6:00pm
Wed 8:00am - 6:00pm
Thu 8:00am - 6:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm
  • The Ideal Image of Austin laser hair removal clinic opened in January 2005 serving Austin and surrounding areas. Not only are we the most trusted name in laser hair removal, Ideal Image is also the nation’s largest provider of both CoolSculpting, Ultherapy, and Juvéderm!
  • Our goal is to provide Austin and the surrounding areas with state of the art laser hair removal, Ultherapy, CoolSculpting, Botox, Kybella, Voluma, and our other services in a professional and comfortable atmosphere where safety, effectiveness, and exceeding expectations are paramount.
North (Round Rock):
  1. Begin by heading south on TX-1 Loop.
  2. Take exit US-290 Southwest Parkway, then merge onto Frontage Road.
  3. Take a left at the light onto US Highway 290 Service Road.
  4. Take a right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
South (San Marcos):
  1. Start on I-35 North then take exit 228-229 towards William Cannon Drive.
  2. Merge onto Frontage Road and another left onto William Cannon Drive.
  3. Take the right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
East (Bastrop):
  1. Merge onto TX-21 West TX-71. Fallow 71 and continue onto US-290 West.
  2. Take the Texas Loop 1 Brodie Lane exit.
  3. Merge onto Highway 290 Service Road.
  4. At the light turn left onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
West (Dripping Springs):
  1. Begin on US-290 East. Continue and take exit towards Texas Loop 1 Brodie Lane.
  2. erge onto Highway 290 Service Road.
  3. Take the next right at the light onto Brodie Lane followed by an immediate right into Sunset Valley Marketfair.
4.3/5
4.3 /5
224 Reviews

Google
5.0/5
Sep 22, 2021
Google Ideal Image Austin
Micha was AMAZING! Not being pushy as a sales person goes a long way. I will be doing this, when the time is right. Thank you for being very informative!
Google
3.0/5
Sep 21, 2021
Google Ideal Image Austin
Google
5.0/5
Sep 2, 2021
Google Ideal Image Austin
Amazing experience🙌🏻😊✨👄🥰🔥
Google
5.0/5
Sep 1, 2021
Google Ideal Image Austin
Jayce is the best
Google
5.0/5
Aug 23, 2021
Google Ideal Image Austin
I availed the laser hair removal treatment under a lifetime guarantee Program. With lifetime guarantee, you'll just have to pay upfront instead of paying per session. It's worth it and you'll save the money in the long run. Free lifetime of touchups in case hair re-appears (I have 1-2 very thin strands that re-appears after my 9th session, it's barely noticeable but they still fixed it). They always offer aloe gel after each session. It's free, contrary to what I read in some comments. The first two sessions are a bit painful but tolerable. The hair laser technician/staff are very friendly. They will do a couple of runs, then stop for a few seconds so you can "recover" from that tolerable pain, then they usually ask you if you're ready before doing another run. Client handling during the pandemic is also superb. I feel safe going inside the clinic. Scheduling is also smooth. Overall, it's a good experience and one of the best self-care investment.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Austin
Been going to ideal for over 5 years and everyone has been amazing
Google
5.0/5
Aug 9, 2021
Google Ideal Image Austin
Kelsey was amazing - treatment was fast and with only minor discomfort. She was super friendly and made me feel so comfortable. So glad I made this investment finally!
Google
4.0/5
Aug 9, 2021
Google Ideal Image Austin
I really love all of the staff at ideal image, they are very friendly and helpful. I am doing laser hair removal appointments, and all of the techs are so fast which is great. I only wish they offered numbing ointment!!😅
Google
5.0/5
Aug 4, 2021
Google Ideal Image Austin
Jacey is wonderful! She thoroughly addresses my concerns and is helping me get rid of my problem areas!
Google
5.0/5
Aug 2, 2021
Google Ideal Image Austin
Well I still have not started my procedures yet so I really can't comment on that but as far as the people that explained everything to me were very nice and friendly.
Google
5.0/5
Jul 31, 2021
Google Ideal Image Austin
Great experience
Google
1.0/5
Jul 26, 2021
Google Ideal Image Austin
I sent an email with all my concerns I was very disappointed.
Google
5.0/5
Jul 24, 2021
Google Ideal Image Austin
Courtney made me feel very welcome
Google
5.0/5
Jul 23, 2021
Google Ideal Image Austin
Very pleased with the service I had. The out come is awesome 😊
Google
5.0/5
Jul 22, 2021
Google Ideal Image Austin
The girl who did my service was extremely nice and made the experience better.
Google
1.0/5
Jul 16, 2021
Google Ideal Image Austin
Too sales-oriented and gimmicky during the “consultation”. It was more about revenue than actual care of client. As such, too pushy during my consultation and was a huge turn off. Never from 2 other board certified dermatologists did I get quoted 900$ for below the eyes and stopping at neck. Absurd.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Austin
Molly B did great with my Botox. Very knowledgeable and efficient. Highly recommend.
Google
5.0/5
Jul 8, 2021
Google Ideal Image Austin
Absolutely the right place to go to get treatment for hair removal. Courtney was the BEST!! She made me feel comfortable on my first treatment. It was Fast and she kept a positive conversation all the way that everything will be worth it.. Thanks Courtney for being PATIENT WITH ME. Hope to have you again on my next treatment schedule! 😁
Google
5.0/5
Jul 7, 2021
Google Ideal Image Austin
I had a great experience with my lip filler. I felt little to no pain and would definitely recommend all my friends to my provider !! I love my new lips
Google
5.0/5
Jul 6, 2021
Google Ideal Image Austin
It was very informative and fun at the same time. Maddison made me feel very relaxed and gave me questions I can ask while I look into getting laser hair removal. But because she did so well at the consultation I don’t need to look any further than ideal image.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Austin
I have been very satisfied with my hair removal treatments, and I love the lifetime membership perk of occasional touch-ups!
Google
5.0/5
Jul 6, 2021
Google Ideal Image Austin
Great first experience with laser hair removal. Definitely made me feel comfortable.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Austin
Chetna is an excellent administrator and has met all of my needs. Molly is kind, caring precise. They more than make up for the issues I’ve had with other locations! Thanks ladies.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Austin
Great Conversation. Fast and Friendly. Especially Courtney!
Google
5.0/5
Jul 1, 2021
Google Ideal Image Austin
I like how friendly everybody is at this location.
Google
5.0/5
Jun 26, 2021
Google Ideal Image Austin
Ideal image has been great! I have been able to get a good price on a good package. I was unable to come for a few months when the pandemic first started and after the winter storm in Texas. The nurses at ideal image let me know that even though I wasn’t able to come for long periods of time, they would still help me out and make sure I was completely taken care of. Very happy I chose to come to ideal image.
Google
5.0/5
Jun 25, 2021
Google Ideal Image Austin
Currently having laser hair removal treatment done. My results are amazing. Thank you!
Google
1.0/5
Jun 16, 2021
Google Ideal Image Austin
My experience here was awful and I would suggest you look elsewhere for any services. I waited two months for this appointment and submitted my medical history two weeks prior only to be told the day of that I needed blood work from my doctor. The “Telehealth” doctor was terse and to my dismay didn’t seem properly educated on how to speak to individuals of different experiences. This entire experience was humiliating for me and had I not already paid for my services I would never return. (**they will not provide refunds**)
Google
5.0/5
Jun 10, 2021
Google Ideal Image Austin
My nurse was fantastic! She helped me get through the not so fun parts with the laser & was just overall very kind. The check in & check out was quick & easy.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Austin
Kelsey is great. She is friendly, puts you at ease and is very professional.
Google
5.0/5
May 26, 2021
Google Ideal Image Austin
She is very patient and sweet I love her. Really helped me with the pain
Google
5.0/5
May 26, 2021
Google Ideal Image Austin
awesome crew
Google
5.0/5
May 26, 2021
Google Ideal Image Austin
I came for the first time today and it was great. Can’t wait for my next sessions. My nurse was wonderful and so helpful!
Google
5.0/5
May 25, 2021
Google Ideal Image Austin
Great experience! Alli was awesome and super sweet. She explained everything really well and helped me get exactly what I was looking for
Google
5.0/5
May 17, 2021
Google Ideal Image Austin
My experience was great, Stephanie ( I think thats her name) was so patient and thorough. She knew exactly when i needed a break and didn't rush me! & made me feel SUPER comfortable. Thank you!!
Google
5.0/5
May 12, 2021
Google Ideal Image Austin
It was a great experience, the the ladies that do my laser removal are always so nice and patient
Google
1.0/5
May 8, 2021
Google Ideal Image Austin
Worst experience ever. I paid thousands of dollars for such a poor experience! Not only is it virtually impossible to get an timely appointment, the cancel on you and don’t let you know. I do not recommend you waste your money at this place.
Google
1.0/5
May 7, 2021
Google Ideal Image Austin
I had a scheduled appointment for May 7th. I only received text that confirmed my appointment date. I did not receive a txt, email or call to confirm the appointment which I found odd. I called about 30 minutes before the scheduled appointment time. I was told it was cancelled. No txt or email, call to support that. They tried offering other times for later dates and was told if I didn't except those dates then I will be waiting until July or August. When I tried to reason with the rep about lack of communication she simply said well one of our laser machines is broken anyways as if that would make it reasonable to cancel my confirmed appointment. I called multiple numbers, all routed me back to the same girl with the same non chalant attitude. As I'm going through the reviews I see the similarities in our negative experiences. We all paid in full, had scheduled appointments and have been waiting months for an appointment. I would of never paid in full had I known that I along with other clients would experience this. Now I expect to get the same general message all negative comments get"we will contact you in 24 to 42 hours" and say what? I can't get an appointment until August and have been waiting since March. This just isn't right! I've never reported a business to BBB but this time it's warranted.
Google
5.0/5
May 6, 2021
Google Ideal Image Austin
It was great. Was able to get seen right away. My wait time was literally 5 minutes or less and the nurse assisting was so nice and understanding.
Google
5.0/5
May 5, 2021
Google Ideal Image Austin
The techs are just the BEST. Always welcoming and understanding.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Austin
Very easy. Inspired confidence. Explained things well. Got things done efficiently.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Austin
The staff called me right away and the whole process was very easy and quick! I am excited to get started !!
Google
5.0/5
Apr 27, 2021
Google Ideal Image Austin
Courtney is seriously the best. She takes what would be an awkward session and makes you feel so comfortable and we always end up chatting and having a good time. Highly recommend her for any service you may want!
Google
1.0/5
Apr 26, 2021
Google Ideal Image Austin
they never answered the calls to schedule my appointments
Google
5.0/5
Apr 26, 2021
Google Ideal Image Austin
Sherilyn explained everything to me clearly and answered all of my questions. She helped me make informed decisions and tried to get me the best deal!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Austin
Daniela and Cassie were awesome and explained everything and answered all my questions and concerns
Google
1.0/5
Apr 16, 2021
Google Ideal Image Austin
False advertising. I was fine with the pricing but rep said it was 50 percent off who transferred me to say it was 35 percent off. Just would like a straight answer. How can I trust a decent treatment when they can’t get their pricing right.
Google
4.0/5
Apr 15, 2021
Google Ideal Image Austin
Edit- they called and fit me into an appointment this week
Google
5.0/5
Apr 13, 2021
Google Ideal Image Austin
Courtney was amazing!! And front staff was super friendly. I felt so comfortable and relaxed.
Google
5.0/5
Apr 13, 2021
Google Ideal Image Austin
It was lovely. Very clean. Very nice. The tech was patient and kind.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Austin
Molly was fantastic! She was friendly, made me feel comfortable and answered all my questions. I would definitely recommend Ideal Image!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Austin
Had another wonderful and easy experience!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Austin
Great staff! Everyone is always so friendly and informative!
Facebook
5.0/5
Apr 1, 2021
Facebook Ideal Image Austin
Tarryn and jaesie were so nice and amazing. They were super helpful and informative. They definitely deserve a raise!!
Google
5.0/5
Mar 31, 2021
Google Ideal Image Austin
I am so glad I made the decision to come to the south location. Kelsey is the best ever, she is very attentive, caring and informative. I request her every time I have an appointment because she makes a semi painful process feel painless!!! Great staff from receptionist to the person performing the treatment!!
Google
5.0/5
Mar 31, 2021
Google Ideal Image Austin
Kelsey was great!
Google
5.0/5
Mar 30, 2021
Google Ideal Image Austin
JC was very professional, and this business exceeded my expectations!
Google
5.0/5
Mar 29, 2021
Google Ideal Image Austin
First Time Visit was Great! The Friendly Staff(Jaesei & Stephanie) made my visit Comforting and Relaxing. Very thorough and answered All my questions and concerns. Great Experience!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Austin
Jaesei Taryn and Courtney are awesome to work with. I was given detailed instructions and what to expect every step of my procedure so there were no surprises and this made me feel super comfortable. Definitely recommend!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Austin
Always quick, professional and friendly! They care about their patients. Thank you!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Austin
JC is phenomenal! Friendly and professional environment!
Google
5.0/5
Mar 24, 2021
Google Ideal Image Austin
This location was so accommodating to me. My appointment had accidentally been cancelled, but we were able to work with our schedules to get me seen today. Courtney was my nurse and she was super sweet and flexible. It was great customer service!!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Austin
Kelsey is absolutely phenomenal. She is so friendly and is great at distracting me while I’m getting my hair removed. Also, I’ve had really great results! My legs are smooth, smooth, smooth.
Google
5.0/5
Mar 9, 2021
Google Ideal Image Austin
Let me preface this review by saying this was not my first rodeo. I have been in the beauty industry for 30 years. I have had my share of treatments over the years but, truth be told, I was still battling all of the sun damage I incurred through years of laying out on my roof with tin foil and baby oil. When I came down from the roof, I climbed into a tanning bed. I'm now 52 and trying to reverse all of that damage. I have fair skin, lots of discoloration, redness around my nose, and a few broken capillaries. I have used really good skincare throughout my adult life so the texture of my skin is pretty good, but I am definitely seeing signs of aging- loss of firmness and fine lines. I moved from Chicago to Austin and posted in a neighborhood facebook group asking for a recommendation for a good medi-spa. Several people said Ideal Image so I decided to give it a shot. I initially went to the South Austin location with the intention of getting IPL (Intense Pulsed Light) as I have had that type of laser in the past for my brown spots. Was I super impressed with my results from IPL over the years? They were fine, but I had nothing to compare them to until now. Before my appt I was told to avoid sun exposure for 3 weeks and not use any self tanners or retinols. My RN Laser provider, Kelsey, looked at my skin and recommended the BBL (Broad Band Light) instead because this type of laser was more advanced, she could personalize it more for my skin type and it would target all of my concerns, not just the brown spots. I'm a huge skeptic but she was very knowledgable and so I signed up for a package of 3 treatments over 3 months. The first time she went over my entire face with the laser she said it would reduce the signs of aging. On a scale of 1-10, the pain was about a 4. The 2nd time she went over my face she focused on the dark pigmentation. The pain was about a 5 except around my nose and lips and that was about a 9. I told her I could handle it, it wasn't that the machine was turned up too high, it was that I am a wimp and cannot stand pain of any sort. The 3rd pass was to really target broken capillaries and really dark marks. My face felt very sunburned and was red afterwards. I applied some Maximum Strength Alocane from CVS and it stopped the pain within minutes. The next day it felt and looked fine and I could already see the pigmentation turning darker and coming to the surface. It took about 9 days for all of the spots to flake off. The results were much greater than I've seen in the past with an IPL. I'm very happy and would recommend the spa, the tech and the laser treatment.
Google
5.0/5
Mar 5, 2021
Google Ideal Image Austin
Associate was great!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Austin
The staff was friendly and understanding. Even though I was a bit late to my appointment they treated me with a great attitude, patience and great service. Every nurse at this location is professional and knowledgeable.
Google
3.0/5
Mar 4, 2021
Google Ideal Image Austin
Amendment: I received a call pretty quickly after writing this review from the manager, Stephanie. I will say that there were excuses but I’m a “let’s find a resolution” kind of gal. So, she was very kind to answer my questions about the procedure I will be having. She also figured out a way to fit me in sooner at a different location. I do appreciate the communication. Thank you, Stephanie! I will review and possibly give more stars if everything else goes smoothly after my procedures. Suggestion for the company: make it so there’s open communication before people feel like they have to write bad reviews. That would resolve many of the issues it seem like you are having. I forked up $2000 to get a procedure done. My issues where not with that but the issue is with the fact that: A. After giving money, I did not hear from anyone about making an appointment for 2 days and I had to contact the girl that took my money to let her know that that was the case. B. When someone did call me, I could get an appointment for over a month and a half. I made the suggestion of splitting my visits up over two days so the time slot would be smaller. She said she would ask her supervisor and the also put me on a cancellation list C. I have called and left a message 3x over the span of a couple weeks and no one has called me back about some questions I have and/or about my above suggestions. The lack of communication and the fact that I’ve given an agency so much money and they can’t take the time to call someone back, are very bad business practices. If I don’t hear from someone ASAP, I will be reporting this issue.
Google
5.0/5
Mar 1, 2021
Google Ideal Image Austin
Always Good Experience
Google
5.0/5
Feb 26, 2021
Google Ideal Image Austin
I love the staff at ideal image especially Courtney who has done my treatment. She is very knowledgeable and compassionate!
Google
5.0/5
Feb 25, 2021
Google Ideal Image Austin
EVERYONE was great!!! The front desk clerk was attentive and busy. She was doing everything herself!! Please give her a raise!!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Austin
My appointment at the medspa went incredibly well. Check in was easy and quick and the technician/nurse that did my appointment for me was very nice and helpful. She made the appointment even easier than it already was!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Austin
Everyone was great! All so kind and understanding in regards to my fears.what
Google
5.0/5
Feb 4, 2021
Google Ideal Image Austin
The virtual meeting went very well and I got all my questions answered
Google
5.0/5
Feb 3, 2021
Google Ideal Image Austin
Awesome experience. The staff is great!
Google
5.0/5
Feb 2, 2021
Google Ideal Image Austin
I really liked the person that did my injections. I cannot remember her name but I will definitely be return to this location.
Google
5.0/5
Jan 30, 2021
Google Ideal Image Austin
JC is amazing ! Very professional, kind and caring. Totally appreciate her and Tarryn!
Google
5.0/5
Jan 29, 2021
Google Ideal Image Austin
Jaesei is amazing and so knowledgeable and helpful. I had a great experience with her and highly recommend going to her at the south location. Front desk employees were super nice as well. Stephanie, the manager was great and answered all of my questions.
Google
5.0/5
Jan 26, 2021
Google Ideal Image Austin
Nurse Jaesei is absolutely wonderful!! And the staff is awesome too! Great level of professionalism and client service! THANK YOU!!!!!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Austin
This was a great experience!! A plus plus compared to other experiences. Nurse/laser tech, not sure of her title and not diminish it either, was great! Excellent people skills. In and out service, friendly front desk. Always friendly btw. Great scheduling turnaround! For sure recommend this location on Brodie in Austin, Texas!
Google
5.0/5
Jan 24, 2021
Google Ideal Image Austin
The staff made me feel completely comfortable, and explained every single detail before anything took place.
Google
1.0/5
Jan 22, 2021
Google Ideal Image Austin
One star because there is no Zero. Do yourself a favor and do a search on the Better Business Bureau before scheduling an assessment and signing any papers. This business model is the most deceptive and unprofessional there is for a so called medical procedure. They will get you to sign a loan, they get paid for services not rendered and you will have to wait months to get a appointment. My medical and financial situation changed while waiting and I already paying for a loan, and when I called them to cancel, they are fighting me saying that is not refundable. But they already got paid without doing any service. Ally lending works with them screw their clients. Go check all the complaints on the BBB site.
Google
1.0/5
Jan 21, 2021
Google Ideal Image Austin
There has been so many issues with this place I dont even know where to begin...my consultant was extremely rude, she was supposed to call me the day before my appointment and never did, she messed up my paper work so when I showed up they made me reschedule. She was told to call me again and never did AGAIN. Once rescheduled I called a few days later to let them know I wouldnt be able to make it that day after all. The woman said that it was fine because the issue I was having with the paper work hadn’t been resolved yet so I couldn’t even go to the next appointment anyway. She told me I would be emailed the new paper work that day and it never came. I called them back today after missing a call. They told me my appointment was today even though they told me the issue wasn’t resolved AND I wanted to reschedule it in the first place. The lady acted like I was crazy and told me she did not say that when she in fact did...I wouldnt make that up? Plus I WANTED TO RESCHEDULE ANYWAY. Now my appointment won’t be until more than a month from now! Absolutely ridiculous...
Google
5.0/5
Jan 19, 2021
Google Ideal Image Austin
Jaesei is amazing she made me feel so comfortable. Her attitude is lovely, the entire crew is sweet it would be awesome if everyone was happy and sweet like these ladies. I'm glad I came see you all soon. 🍀
Facebook
1.0/5
Jan 8, 2021
Facebook Ideal Image Austin
Poor communication, appointments get cancelled even after confirmation and you get rebooked weeks out, requests to speak to the manager are ignored.
Google
1.0/5
Jan 8, 2021
Google Ideal Image Austin
I was a satisfied customer for a couple of years but the scheduling problems and lack of communication this week are unacceptable. I had an appointment booked a couple of months out. I got a notification to confirm the appointment, so I called and confirmed it. A few hours later, I got notification that my appointment had been cancelled. Assuming it was sent in error, I called again to confirm my appointment and was told it had been cancelled because I had not confirmed it. I explained that I HAD confirmed it, and was told it was a "glitch" that happens with their system, that my appointment time was now taken so I needed to schedule a new appointment. I was first told that I would have to wait 8 weeks, then booked for an appointment more than 3 weeks out. I asked for a manager to call me and was told she would. No one has called.
Google
5.0/5
Dec 29, 2020
Google Ideal Image Austin
i started laser hair removal in March and out of all the nurses Jaesei is who i will be going to from now on. she was absolutely amazing and patient with me! she took her time and talked me through the whole time. she was ABSOLUTELY WONDERFUL!
Google
5.0/5
Dec 24, 2020
Google Ideal Image Austin
It was great and it was nice to get back
Google
5.0/5
Dec 24, 2020
Google Ideal Image Austin
It was great
Google
5.0/5
Dec 18, 2020
Google Ideal Image Austin
Everyone was very cautious and clean and followed very detailed COVID precautions. My tech was super amazing very kind sweet knowledgeable and we enjoyed a fun great conversation. I can’t wait to come back
Google
2.0/5
Dec 16, 2020
Google Ideal Image Austin
I bought a treatment on 09/04 and got my first appointment scheduled for 10/27, almost 2 months later which to me is already a lot of time, then I called about a week prior to that first appointment just to see if there was a chance to move the date and I was being told that there was nothing available until 12/31. I told them in that call that I would keep my original appointment on 10/27 and would like to schedule the second one on 12/31 due to your high demand for appointments, BUT WITHOUT canceling the original, I reschedule an important flight to attend that first appointment and once there they told me it was canceled- I tried to be reasonable and see it as a misunderstanding so they committed to gave me a call to look for an available spot. Today is 12/07 and I haven't received any call. I feel abused and feel like you´ve been playing with my money and time. A complete lack of professionalism and care to client service. Now I don't even know if that "second" appointment is still scheduled or you also canceled that one.
Google
4.0/5
Dec 2, 2020
Google Ideal Image Austin
It was my first time but it was fast and easy I like my experience. they were nice and they explained really good and make you fell confident. I well recommend it to my friends and family.
Google
5.0/5
Nov 24, 2020
Google Ideal Image Austin
Crystal was amazing! She was fun to chat with, super efficient and really fast! All over laser isn’t the most pleasant of sensations but she made it way tolerable.
Google
5.0/5
Nov 24, 2020
Google Ideal Image Austin
10/10! Quick and easy consultation and appointment set up, very knowledgeable staff that was able to answer all of my questions and concerns, appointment was very efficient and easy
Google
5.0/5
Nov 23, 2020
Google Ideal Image Austin
The associate who treated my areas was extremely friendly, welcoming, professional, and made me feel like a valuable customer. She ensured I felt comfortable during the treatment, and performed an outstanding job! Extremely happy with my treatment at the Austin South clinic!
Google
1.0/5
Nov 22, 2020
Google Ideal Image Austin
I have spent $3500 at Ideal Image. I am patient and try to give others the benefit of the doubt. However, an Ultherapy treatment I had last spring resulted in absolutely no change. I should have seen major results by now. I’m very disappointed. Also, I purchased a series of BBL’s, which I have received two treatments. Once again, no results. I am not happy. I feel I have spent so much money that has just been wasted. I would expect some type of compensation. I am in the skin care business and that’s what I would do.
Google
5.0/5
Nov 21, 2020
Google Ideal Image Austin
Sharon was amazing from consultation to helping me set up financing and appointments for my services. Best customer service I’ve had in a long time! Because of her I will definitely be doing more business with them moving forward. Thanks for everything Sharon!
Google
5.0/5
Nov 17, 2020
Google Ideal Image Austin
the attention is very good
Google
5.0/5
Nov 17, 2020
Google Ideal Image Austin
Absolutely love ideal Image!!! Go see Jaecie for all things, she is AMAZING!!!!
Google
5.0/5
Nov 17, 2020
Google Ideal Image Austin
Jaesi makes everything ok and will hold your hand through difficult times. She has an outgoing personality easy to talk too and provides impeccable service! Thank you:)
Google
5.0/5
Nov 14, 2020
Google Ideal Image Austin
Jaesei and Kelsey are the sweetest!! They make laser hair removal tolerable. I’m grateful for their kind staff and super clean facility.