Bunker Hill

9738 Katy Freeway
Ste. 100
Houston, Texas 77055
346-800-1960

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 06:00pm
Wednesday 09:00am - 06:00pm
Thursday 09:00am - 06:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Welcome to Ideal Image Bunker Hill!

Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before.

Ideal Image Bunker Hill believes “confidence changes everything,” and its mission is to instill confidence by helping people look and feel their best… taking a holistic, personalized approach to health and wellness that works from the inside out.

Ideal Image Bunker Hill offers a full suite of FDA-cleared and FDA-approved medical aesthetic and wellness treatments, all backed by a Lifetime Guarantee Membership. Our Medical Professionals deliver real, life-changing results.

With an industry-leading national telehealth platform, consumers receive free virtual consultations seven days a week. We are always here to help!

Ideal Image Bunker Hill uses some of the most advanced technology in the market. Our Medical Professionals provide a range of services including laser hair removal, CoolSculpting®IPL Photofacials, Ultherapy® Skin Lifting, wrinkle relaxers including Botox®  and a suite of facial fillers including Juvéderm®, Restylane®, and Voluma®.

Ideal Image Bunker Hill is proud to offer the Ideal Image Lifetime Guarantee Membership—$1,000 in value for only $250! Get a free popular treatment, Lifetime Guarantee Programs, and year-round VIP pricing! Look Good. Feel Good. Inside and Out. For a Lifetime.

Ideal Image Bunker Hill is located at 9738 Katy Freeway in Bunker Hill, Texas. We look forward to joining this charming community with its unique character. A beautiful town in West Houston, Ideal Image Bunker Hill is proud to begin delivering real people, real results.

See you soon at Ideal Image Bunker Hill, where Confidence Changes Everything.

4.4/5
4.4 /5
118 Reviews

Google
4.0/5
Nov 12, 2022
Google Ideal Image Bunker Hill
My nurse was super nice and understanding. I had to take multiple breaks due to how painful it was for my 4th round of laser hair removal on multiple areas. She was amazing and thorough. The facility is updated and clean. Receptionist was nice too. Overall good experience.
Google
5.0/5
Nov 2, 2022
Google Ideal Image Bunker Hill
This location is great. Alissa really helped make sure my areas of concern was the best. Kirsten was awesome. She explained everything and made the appointment quick and as relaxing as possible. I am looking forward to my next visit and I am excited to see the result.
Google
5.0/5
Oct 28, 2022
Google Ideal Image Bunker Hill
Very welcoming, easy, comfortable All around I enjoyed my experience here..an would come back.
Google
4.0/5
Oct 28, 2022
Google Ideal Image Bunker Hill
The tech and front desk were very kind and the office beautiful. My only thing I hated was your office didn't provide any blankets. I was in paper shorts and paper bra freezing for over 1 hour. It was awful not to have a blanket.
Google
5.0/5
Oct 24, 2022
Google Ideal Image Bunker Hill
Helpful. Nice. Encouraging. Informative. Cheerful.
Google
5.0/5
Oct 24, 2022
Google Ideal Image Bunker Hill
First time coming here and Jazz was excellent . Helped me with the slight pain using an ice pack! Everything was clean and tidy. Thank you for services ! Excited for the rest of them
Google
5.0/5
Oct 21, 2022
Google Ideal Image Bunker Hill
Sam took great care of my Coolsculpting appointment.
Google
5.0/5
Oct 20, 2022
Google Ideal Image Bunker Hill
Got lip fillers for the first time and Rihanna did they it was great loved the the before and after highly recommend 🙂
Google
5.0/5
Oct 18, 2022
Google Ideal Image Bunker Hill
Melainie and the all of the staff took great care of me and did an amazing job!! I feel and look 15 years younger!!
Google
5.0/5
Oct 17, 2022
Google Ideal Image Bunker Hill
First appointment and I look forward to my next in 6 weeks! Friendly staff, clean and quick.
Google
5.0/5
Oct 17, 2022
Google Ideal Image Bunker Hill
I definitely recommend Ideal Image! Everyone at this location was super sweet and inviting. My results have been phenomenal!
Google
5.0/5
Oct 13, 2022
Google Ideal Image Bunker Hill
Great! Went in for a touch up, Melanie was very thorough, will for sure go back to her!
Google
2.0/5
Oct 12, 2022
Google Ideal Image Bunker Hill
Jazz did her best to make me feel at ease. She was very sweet and attentive. This was my first laser hair removal appointment. Unfortunately, during the treatment the pain was intense. I was under the impression that maybe my pain tolerance wasn't as high as I thought. We were doing bikini and underarms. The pain was so bad that I could not finish the entire session. For like the first hour afterwards I felt like I was on fire and could not get relief from anything. I honestly wanted to cry. Eventually the fire cooled down. I got up the next morning and looked at the treated areas and noticed horrible marks/burns on my skin. I called customer service. No one returned my called. So I went to the clinic. The nurse took a look at the areas and confirmed severe burn marks. So was nice enough to give me ointment to use at home for the burns. After talking with the nurses the consensus was that the wrong laser was most likely used. I've been calling and emailing in hopes that the company would take further action and provide resolution but I'm unable to have that happen..no call or email returns for 2 days now
Google
5.0/5
Oct 11, 2022
Google Ideal Image Bunker Hill
Super customer service
Google
5.0/5
Oct 10, 2022
Google Ideal Image Bunker Hill
Great experience. Jazz was amazing and made me comfortable throughout the process.
Google
1.0/5
Sep 29, 2022
Google Ideal Image Bunker Hill
Hi to everyone this is experience not recommend this girl's. They let you fill out the paperwork and sign the agreement.and the last minute they let you know they not going remove the gray hair only the black hair when they see you at your face don't say anything about the gray hair this is no good make me feel bad 😔
Google
5.0/5
Sep 19, 2022
Google Ideal Image Bunker Hill
Customer was EXCELLENT, KIRSTEN IS AWESOME 👌
Google
5.0/5
Sep 19, 2022
Google Ideal Image Bunker Hill
Jazz was great! It’s painful but I love the results, and providers are great at making sure you’re comfortable.
Google
5.0/5
Sep 17, 2022
Google Ideal Image Bunker Hill
Liza was very helpful, informative and upbeat. She is an asset to your sales and support staff.
Google
5.0/5
Sep 12, 2022
Google Ideal Image Bunker Hill
The company’s customer service is superior! The Nurse was very informative and coached me on the do’s and dont’s of my treatment. Thank you Jazz!
Google
1.0/5
Sep 9, 2022
Google Ideal Image Bunker Hill
My experience was fine over the phone with the staff but prices were higher than any other local places.
Google
5.0/5
Sep 5, 2022
Google Ideal Image Bunker Hill
Wonderful staff! Great service. Thank you.
Google
5.0/5
Aug 23, 2022
Google Ideal Image Bunker Hill
Great customer service. Sam greeted me at the front desk . Explained membership in detail. We decided it was the best option for me . Happy to be an ideal image member . Thank you so much Judy
Google
5.0/5
Aug 20, 2022
Google Ideal Image Bunker Hill
The wonderful human who did my injections was been the best by far. She was hilarious without trying and she explained everything in a way that made me feel comfortable. 10/10, I will only go back to see her!
Google
5.0/5
Aug 18, 2022
Google Ideal Image Bunker Hill
Nuca he estado no tengo experiencia sólo hablé por tel
Google
1.0/5
Aug 10, 2022
Google Ideal Image Bunker Hill
Waste of time. So overpriced!
Google
1.0/5
Jul 29, 2022
Google Ideal Image Bunker Hill
Not sure if the treatment was done correctly but I broke out very badly the next day. I was told there would be minimal downtime. Im a week post treatment with a lot of scarring.
Google
5.0/5
Jul 25, 2022
Google Ideal Image Bunker Hill
Very wonderful caring nurse
Google
5.0/5
Jul 21, 2022
Google Ideal Image Bunker Hill
Jazz was awesome!
Google
5.0/5
Jul 21, 2022
Google Ideal Image Bunker Hill
Jazz was fantastic. I have been many times but she did a great job and was super friendly
Google
5.0/5
Jul 20, 2022
Google Ideal Image Bunker Hill
Alyssa and Jaz were amazing! They were friendly and very informative. I was nervous about my first appointment for nothing! Will see these wonderful ladies again soon!!
Google
1.0/5
Jul 19, 2022
Google Ideal Image Bunker Hill
I have not received any treatment from this company but after further research I decided I didn’t want to continue. After calling this branch they stated they have never had a male come in for any fillers that they know of so I didn’t want to continue This all took place after I had the consultation virtually and was approved through their second partners with fair credit or problem issues. I completed the consultation and was not aware it really was set in stone via the internet without getting treatment. I have received a call from corporate that they will not be able to refund anything and I know why they have the money but I will be talking to everyone why they should be careful when dealing with ideal image My other Issue or concern is that they perform to many procedures and are not specialized in just the face so I may get someone who would be under experienced. They are still making me pay so I will try and find the best location and do a update on my experience. AGAIN be mindful about them especially if your a person of color and male because not all ingredients are well studied for skin of color
Google
5.0/5
Jul 18, 2022
Google Ideal Image Bunker Hill
It was very pleasant, informative and very professional.
Google
5.0/5
Jul 13, 2022
Google Ideal Image Bunker Hill
Anne B was awesome!!! Give her a raise!
Google
5.0/5
Jul 11, 2022
Google Ideal Image Bunker Hill
Absolutely Amazing Treatment
Google
5.0/5
Jun 30, 2022
Google Ideal Image Bunker Hill
I love the staff at this facility so much. They are so warm and genuine. I especially have enjoyed the care of my nurse, Samantha. She is so thorough, explains everything, and never makes me feel dumb when I ask questions. Samantha also does such a great job taking care of me! She as well as everyone I have met at Ideal Image Bunker Hill is wonderful.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Bunker Hill
My experience here has been great. The lady who did my laser treatment (forgot her name but she's awesome) was very professional and explained everything I needed to know. I am sad to have to make an appointment to another location because I was relocating. I would definitely recommend this location.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Bunker Hill
Everyone was very professional n cordial, I love the warmth reception. The process was very short would definitely be looking forward to my result cos today was my first day. Above all I loved the experience.
Google
5.0/5
Jun 17, 2022
Google Ideal Image Bunker Hill
Nadia was warm, friendly and professional. She painted a great picture of what we can expect during our upcoming visits and answered all of our questions.
Google
1.0/5
May 31, 2022
Google Ideal Image Bunker Hill
I was charged for services that I have/had not received. I've called time and time to get the situation rectified but to no avail. Money was taken out of my account without rendered services. I am so disappointed with this establishment.
Google
5.0/5
May 24, 2022
Google Ideal Image Bunker Hill
Very informative Ms Lisa Fifield was very patient and very helpful and knowledgeable with all the information I needed to get started with my process
Google
5.0/5
May 17, 2022
Google Ideal Image Bunker Hill
Omg! I had the most wonderful experience with the entire staff! Very friendly, compassionate and accommodating. They are worth the drive!!! Love coming to this location!
Google
5.0/5
May 16, 2022
Google Ideal Image Bunker Hill
Great service!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Bunker Hill
Loving my plump!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Bunker Hill
Had a great experience at the bunker hill location! Highly recommend them.
Google
5.0/5
Apr 27, 2022
Google Ideal Image Bunker Hill
Love the place! Staff is super nice, welcoming, and professional. They really makes you comfortable knowing what you are in for and what to expect.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Bunker Hill
My visits to Ideal Image was wonderful. Customer service was beyond excellent. The entire staff was very welcoming. I"ve been a customer since 2017 and I am very pleased with the results of the service I got. FYI: beauty is painful and pricey.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Bunker Hill
Excellent service, treated great, very informative with before and after care.
Google
5.0/5
Apr 20, 2022
Google Ideal Image Bunker Hill
Very patient and constant care.. very polite and attentive
Google
5.0/5
Apr 19, 2022
Google Ideal Image Bunker Hill
Awesome! Felt super comfortable the whole time!
Google
5.0/5
Apr 18, 2022
Google Ideal Image Bunker Hill
Under arm laser was the best decision!!! Almost painless and even better when Kiersten (very thoughtfully) treated me.
Google
5.0/5
Apr 18, 2022
Google Ideal Image Bunker Hill
Phone Consultation was outstanding
Google
5.0/5
Apr 14, 2022
Google Ideal Image Bunker Hill
The ladies at Bunker Hill location(Kiersten) and the other ladies there are so Amazing. My experience with them have been nothing short of phenomenal…. These ladies truly care about what they do but more importantly they care about you and your experience but also that you know what they’re doing while they’re doing it… They also inform you about your post care until your next visit… Which helps make whatever procedure you’re getting done that much easier. So I want to let you ladies know YOU ALL ROCK!!!!🎉🎉💯💯💯🌈🌈🌈
Google
1.0/5
Apr 5, 2022
Google Ideal Image Bunker Hill
Had a 9 a.m. appointment… told the lady my name and why I was there. (Consultation) I had a seat sat there until 915 and no one said anything to me. There was 3 women that I saw interacting with one another. None of them said I’d be waiting on anyone, didn’t foreshadow how my appointment would go. After sitting there with no further instructions, and at this point all of the ladies went into different rooms I left. It was completely inconsiderate and a waste of time. So unprofessional. I would not recommend ideal image to anyone.
Google
5.0/5
Apr 2, 2022
Google Ideal Image Bunker Hill
Super nice and quick with their service.
Google
5.0/5
Apr 2, 2022
Google Ideal Image Bunker Hill
Kiersten was so caring and addressed all of my concerns!!
Google
5.0/5
Mar 31, 2022
Google Ideal Image Bunker Hill
The ladies were totally professional,patient and extremely polite.The facility was very clean...All my questions were answered..I can't wait to return for my 2nd session!
Google
2.0/5
Mar 25, 2022
Google Ideal Image Bunker Hill
The VIP membership is a rip off. The discount in the case of botox is a weakened version of what you get paying full price. The customer service line doesn’t answer.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Bunker Hill
Great experience at Ideal Image today! The office is clean, organized and they offer the newest technology for beauty. Brittany did a great job! Fast & painless.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Bunker Hill
Love it here! They’re always so helpful and get me looking right.
Google
5.0/5
Mar 16, 2022
Google Ideal Image Bunker Hill
Excellent Knowledge of the Products & Service. Very, Very Satisfied with my decision to utilize this company's service.
Google
1.0/5
Mar 8, 2022
Google Ideal Image Bunker Hill
I was told I would see immediate results still waiting so I started calling asking when will I see results 1 month 3 months 5 months 6 months and believe this no one knew. This is a rip off I wish I would have read the reviews first. I'm lucky if I see one good review. So what happens if I don't see results do I get my money back?? Yes you have my permission to use this review. POST IT. Scam and rip off. I want my money back. After being on the phone and being passed around I finally got in touch with some one they are willing to give back $250.00 of the $1500.00 I spent on a 45 minute session. They said they do not give refunds. WOW.
Google
5.0/5
Feb 24, 2022
Google Ideal Image Bunker Hill
it was wonderful. all of the nurses and consultants were very informative, friendly, and would ask if I was comfortable with things along the way
Google
5.0/5
Feb 15, 2022
Google Ideal Image Bunker Hill
Amazing experience my nurse Brittany was super professional and nice she was just amazing
Google
2.0/5
Jan 28, 2022
Google Ideal Image Bunker Hill
The consultation was more focused on selling a package than the actual service. I felt bombarded with information i did not request and almost pressured into purchasing a package that did not fit my needs. Will not be using their services.
Google
5.0/5
Jan 19, 2022
Google Ideal Image Bunker Hill
Excelente service!
Google
5.0/5
Jan 17, 2022
Google Ideal Image Bunker Hill
Had the best experience with the staff at Ideal Image Bunker Hill. Alex was amazing and I love my results.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Bunker Hill
Definitely my favorite location! If you’re not a Karen, ask for the best nurse Alex!!!
Google
1.0/5
Dec 24, 2021
Google Ideal Image Bunker Hill
the people at the locations are fine. it is the corporate practices of deception that are my problem.
Google
5.0/5
Dec 14, 2021
Google Ideal Image Bunker Hill
My technician was so amazing Very professional and quick Very friendly Highly recommend this location
Google
1.0/5
Dec 13, 2021
Google Ideal Image Bunker Hill
The lady who I was on the zoom call with was very nice. But 10k for laser makes absolutely no sense (and that’s after 75% off….) and telling people you get a lifetime warranty where you “only pay a small 10% fee” is ridiculous. That’s literally a thousand dollars for one visit. I can not name a single person I know who will find that as a “good deal” everyone I know has gotten laser for no more than 1,200 and they’re doing perfectly fine. Rich or not, that is insane. Having high prices is fine, but acting like it’s a good deal is insane. Talking about 1k being a small co pay isn’t cheap to anyone. My nose job was less than this
Google
3.0/5
Dec 12, 2021
Google Ideal Image Bunker Hill
I was burned on my face by the laser and when I called to explain I was given the run around. After we finally came to an understanding it was fine. The doctors are all very nice. After my most recent visit my hair actual came back faster and much darker which was strange. I've had to shave twice since which is very unlike the other times. Overall great people not so great laser experience and I still have the burn mark/scar on my cheek.
Google
1.0/5
Dec 4, 2021
Google Ideal Image Bunker Hill
The advertised price was a bait and switch. The price quoted on the phone was 3x more than the advertisement alluded to.
Google
5.0/5
Nov 26, 2021
Google Ideal Image Bunker Hill
Really liked and trusted my consultant Shannon.
Google
2.0/5
Nov 22, 2021
Google Ideal Image Bunker Hill
Girl who quoted me price was abrupt and hung up right away in my ear when I told her that I was not interested in paying $450 for 30 units of botox. She did not talk to me about specials or tell me if the $100 savings had already been applied or not. I may of been interested if she discussed pricing better.
Google
1.0/5
Nov 16, 2021
Google Ideal Image Bunker Hill
Cool sculpting is a joke. It costs $3000 with no results. I even contacted them about the issue and they said they would do nothing. This place should not be in business.
Google
1.0/5
Nov 15, 2021
Google Ideal Image Bunker Hill
No improvement. I am very disappointed in this service.
Google
5.0/5
Nov 11, 2021
Google Ideal Image Bunker Hill
The check-in process was fast yet thorough. I first responded to some general medical questions via web by a live medical professional before moving forward. Meredith took my photos and explained everything that would happen, not to mention, she was very pleasant and friendly. Please forgive me for forgetting the other tech's name. They both came in and performed the whole cool sculpting procedure with no mishaps and were very professional. My only wish was that I wished they would have been available for any last minute questions I had after getting dressed and leaving the room. I did not see them before I walked out the door, but I then understood that they were probably tending to another client in another room, and I had the ability to call if I needed to. Overall, it was great. I am looking forward to seeing my results in a few weeks!
Google
5.0/5
Nov 10, 2021
Google Ideal Image Bunker Hill
The most wonderful place! The staff was exceptionally friendly and very informative.. waiting area is very open and echos for all to hear. So many services and even a membership package. Fillers, botox, cool sculpting, laser hair removal! Facility was very clean with hand sanitizer throughout. Alex was beyond words!! The freaking best! Parking gets tight fast, as the building is a suite on the corner of a strip center, don't be discouraged, just give yourself some extra time to park just in case!
Google
5.0/5
Nov 9, 2021
Google Ideal Image Bunker Hill
Brittany B. provided an awesome laser hair demo service.
Google
5.0/5
Nov 3, 2021
Google Ideal Image Bunker Hill
Quick and very informative. The representative made it easy to talk to her and I felt comfortable.
Google
5.0/5
Nov 1, 2021
Google Ideal Image Bunker Hill
great and fast service
Google
5.0/5
Oct 20, 2021
Google Ideal Image Bunker Hill
I am getting the Lazer hair removal . I am also at the max for my skin type. Brittney was so caring and was patient during the process. She heard my concern and made sure it was addressed. She knows what to do during the procedure to relieve any discomfort. Also, the Staff is very welcoming and throughout
Google
2.0/5
Oct 4, 2021
Google Ideal Image Bunker Hill
I give 2 stars and those are for the ladies that have performed my injections — they deserve 5. They are nice, competent and do their job well. Moving on to what causes me a bit of concern and wonder. I purchased the membership to cut down on the cost of the units I would need and there are other nice perks of the membership. Initially I understood, but didn’t agree with in any capacity, prepaying for units for the first visit . I thought it a bit odd, especially since I was not certain how many units I would need. Also, there is no benefit for me to purchase a lot and bank the units since I have the lowest price per unit with the membership. Ok, so I prepaid when I signed up for 20 units then I went I and needed more … of course. Fast forward to today when I thought I would simply make an appointment and go in … NOPE. I spent the next 20-30 minutes on a line with 2 different people - the scheduler— but since I didn’t have any paid units on my account they transferred me to someone else who had the worse echo I have ever encountered on a call. I mentioned this and she told me it was because she was talking to me through her computer abs she could do a Zoom call so that I could purchase units. Another waste of my time. I was not made aware I would need to ‘pre-pay’ for units each time. I have used other offices in Austin and Houston and never had to do this. I think I will cancel my membership. Even though I like the price per unit, the unnecessary 10-20 minute conversation to prepay then another 10 minutes to schedule seems more than. I care to deal with. Very disappointing.
Google
5.0/5
Sep 27, 2021
Google Ideal Image Bunker Hill
Was awesome
Google
5.0/5
Sep 26, 2021
Google Ideal Image Bunker Hill
I did my first laser hair removal treatment at the Bunkerhill facility. Such a fantastic facility and an even better staff. Everyone was so helpful and professional. Any questions I asked they were super helpful with. I had a little scheduling issue and the team on hand were super helpful in fixing the issue. Brittany and Christine did my actual treatment and made it so easy. I was super nervous but they talked me through each part of the process before starting and it made the process so smooth and calmed my nerves. Cant wait to continue to go for the rest of my treatments.
Google
5.0/5
Sep 24, 2021
Google Ideal Image Bunker Hill
Google
5.0/5
Sep 22, 2021
Google Ideal Image Bunker Hill
Excellent attention and very caring
Google
5.0/5
Sep 6, 2021
Google Ideal Image Bunker Hill
First time at this location and I had a very good experience. Service was quick and staff were friendly and knowledgeable
Google
5.0/5
Sep 3, 2021
Google Ideal Image Bunker Hill
The people were very nice and respectful, I can't wait to see the results for my cool sculpting🥰
Google
5.0/5
Sep 3, 2021
Google Ideal Image Bunker Hill
Alex does Exceptional work as always!!! I love her to pieces!!❤️❤️❤️❤️❤️❤️
Google
5.0/5
Aug 30, 2021
Google Ideal Image Bunker Hill
I loved it here! So friendly and so clean!
Google
5.0/5
Aug 27, 2021
Google Ideal Image Bunker Hill
Kristen was the best today with my laser hair removal, she’s stuck with me from now on. 💜
Google
5.0/5
Aug 25, 2021
Google Ideal Image Bunker Hill
WONDERFUL! Ana answered all my questions which gave confidence in my decision to try cool sculpting. She explain rates and costs like a pro.
Google
5.0/5
Aug 23, 2021
Google Ideal Image Bunker Hill
Excellent
Google
5.0/5
Aug 16, 2021
Google Ideal Image Bunker Hill
Great experience!!! I love the techs there.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Bunker Hill
The staff here are fabulous!!!!
Google
5.0/5
Aug 6, 2021
Google Ideal Image Bunker Hill
The staff is great here. I have visited many Ideal Image Locations and the ladies here are overall amazing. I do wish there was Netflix or something on the giant TV in the rooms. Especially when you are there for hours the commercials flipping so fast its like strobe lights. It becomes annoying after sitting there for so long.
Google
5.0/5
Aug 3, 2021
Google Ideal Image Bunker Hill
Excelent service
Google
5.0/5
Aug 2, 2021
Google Ideal Image Bunker Hill
My consultant was very nice