Dallas (Arlington)

3751 Matlock Road
Suite 113
Arlington, Texas 76015
817-522-1503

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 8:00pm
Sat 8:00am - 5:00pm
  • At the corner of Matlock and Highlander is where you will find our Registered Nurses happily changing lives while sharing their extensive training and expertise with Laser Hair Removal, CoolSculpting, Ultherapy, Broadband Light Therapy, and injectables including Botox, Juvéderm, and Restylane. We pride ourselves on having the most compassionate and caring staff that will help you create the you that you have always dreamed of!
  • We will welcome you with our southern charm and while we encourage you to visit with us while enjoying a sweet tea you can expect to leave with a personalized treatment plan designed especially just for you!

We are located off of I-20 on Matlock Rd. just before the Matlock Rd and Arbrook Blvd intersection on the right-hand side (turn left onto Matlock Rd. if you are coming from Ft. Worth; turn right onto Matlock Rd. if you are coming from the East). We are in the same shopping strip as Chase Bank, Smoothie King, and America’s Best Coffee.

4.2/5
4.2 /5
302 Reviews

Google
1.0/5
Sep 16, 2021
Google Ideal Image Arlington
After my significant other paid approx. $4000-5000 for extensive laser hair removal treatment that is guaranteed for life Ideal Image is now making up reasons to deny treatment. She went this summer and was denied treatment because the technician alleged that she was "too dark." Now, after several maintenance treatments in which she pays $120 for per session for every time at the time of the session. She shows up for an appointment and is presented with a bill for $360 alleging that she owes for unpaid services rendered. She quickly shows her credit card statement with payments made on each service date. The staff then changes the story and alleges that the charges were for services before those visits. This does not make sense because they would not have allowed her additional sessions with an outstanding balance. They are cheating her out of her lifetime guarantee or forcing her to pay $360 that she does not truly owe for the opportunity to continue sessions in which she will have to also pay $120 for each time. This is intentional fraud. I hope they mail her a bill so she can sue them for federal wire fraud. I encourage Ideal Image to contact us to resolve this matter amicably or your registered agent will be hearing from my process server. Have a nice day.
Google
1.0/5
Sep 16, 2021
Google Ideal Image Arlington
They closed for covid in the middle of my treatments. They never contacted me when they opened back up. They canceled two appointments I had and I had to go to the office to make a new one. 3 weeks later I go back and they tell me I have to pay a copay because my contract is EXPIRED. I tried to tell them there are extenuating circumstances but they just said "sorry" with no resolution. I told them to print my contract and they couldn't. DONT GO HERE!
Google
5.0/5
Sep 9, 2021
Google Ideal Image Arlington
Amazing!!
Google
1.0/5
Sep 6, 2021
Google Ideal Image Arlington
Never had any medspa, aesthetics place or any type of related business ask me to prepay for products when I had never yet had an appointment at their facility. The consultant that I spoke with clearly knew nothing about dermal fillers. He was asking me to estimate how many vials I thought I might need 🙁 This seemed like a scam. I just said "no, I'll find another provider".
Google
5.0/5
Sep 2, 2021
Google Ideal Image Arlington
I’ve been coming to ideal image for laser hair removal and have had a wonderful experience each time! Their entire staff is super friendly, helpful, and professional. Would most definitely recommend Alexa. She did my laser hair removal session, and she was incredibly sweet, knowledgeable, and made me feel comfortable throughout the whole process! 🙂
Google
5.0/5
Aug 26, 2021
Google Ideal Image Arlington
The technician was very thorough and listened to feedback during my appointment.
Google
1.0/5
Aug 24, 2021
Google Ideal Image Arlington
Call at least 2 days before your appointment to confirm verbally and get the person’s name. Otherwise they will automatically cancel your appointment even if you confirmed in the system. There’s no way for you to prove that you confirmed your appointment. They have no sympathy whatsoever even though they know it takes at least a month to get an appointment. Called 5 times after receiving cancellation email and no one would pick up the phone. Left messages with no response. Had to call customer service in Tampa to have them transfer the call to the clinic to actually pick up the phone.
Google
5.0/5
Aug 19, 2021
Google Ideal Image Arlington
Staff was friendly, personable, and informative
Google
5.0/5
Aug 18, 2021
Google Ideal Image Arlington
Informative, patient and friendly
Google
5.0/5
Aug 15, 2021
Google Ideal Image Arlington
The nurses are excellent!! Very friendly and professional
Google
5.0/5
Aug 10, 2021
Google Ideal Image Arlington
I had my 1st laser hair removal appointment today with Tabitha. She was so sweet, she talked to me the entire time and went with a pace that was comfortable for me.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Arlington
The nurses are amazing, great service
Google
5.0/5
Aug 9, 2021
Google Ideal Image Arlington
My experience has been pleasant and comforting at Ideal Image in Arlington. The staff is friendly and informative. I appreciate the concern my nurse does when she has to hit those sensitive spots during my laser hair removal treatment. I'll definitely keep going to them! Keep up the good work!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
Alexa was great for taking me. Thank you!!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
I am such a fan of this location. I have used the same nurse very time. I feel taken care of by Alexa and she is so efficient.
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
The nurse Alexa was great
Google
5.0/5
Aug 4, 2021
Google Ideal Image Arlington
Staff is friendly and professional. No delays and best quality services! Chanel is amazing! 🤗
Google
5.0/5
Aug 2, 2021
Google Ideal Image Arlington
Staff, including my nurse, were friendly, efficient and thorough. I liked my nurse so much so that I requested her for my next appointment. Thank you 😊
Google
1.0/5
Jul 26, 2021
Google Ideal Image Arlington
After today’s appointment, I was told that I owed a copay even though I still have 2 sessions left. The attendant stated that my contract had expired. There is no documentation about the location shutting down due to a flood and having to be rescheduled (I asked to go to another location and they stated that wasn’t allowed); they also cancelled an appointment due to covid and no time is being allowed for that. This location also can’t seem to keep staff. It’s like a revolving door every time I go in. This is my third treatment area and will be my last. Very disappointed in the service over this last treatment time. One nurse didn’t even know how to prep for appointment. She never asked me to wipe down legs, didn’t take pencil marks off or offer aloe before leaving.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Arlington
Great experience, not a long wait, nurse is very patient and friendly.
Google
1.0/5
Jul 20, 2021
Google Ideal Image Arlington
You can never depend on this place to follow through with appointments. They are unprofessional and have new employees every time I go in there and half the time don’t have the nurses they need for certain procedures . This last visit was the last straw for me. Don’t waste your time or money.
Google
4.0/5
Jul 14, 2021
Google Ideal Image Arlington
Courtney was very knowledgeable, friendly & answered my questions.
Google
5.0/5
Jul 13, 2021
Google Ideal Image Arlington
I was treated with the utmost hospitality. Very comfortable and friendly staff.
Google
1.0/5
Jul 12, 2021
Google Ideal Image Arlington
Horrible
Google
5.0/5
Jul 8, 2021
Google Ideal Image Arlington
Absolutely wonderful, Chanel and Kat are very precise with their hair removal and such sweet people!
Google
3.0/5
Jul 8, 2021
Google Ideal Image Arlington
love the time given, and she was understanding on women issues ill have to keep looking for a discount I can start the program with. Once ill get enough funds ill be back to sign up for the service. Overall ill give it a 7
Google
5.0/5
Jul 7, 2021
Google Ideal Image Arlington
Everyone is always so wonderful
Google
5.0/5
Jul 7, 2021
Google Ideal Image Arlington
Very professional staff that always go above & beyond to make me feel comfortable, and make the experience the best possible. Any friends that have mentioned laser hair removal and are considering elsewhere, I highly recommend Ideal Image & the lifetime warranty behind the service.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Arlington
My experience has been great. Very friendly staff. Educated on the procedure. I felt no pressure to do more then what I think was needed.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Arlington
It was the bee's knees, It was the spiciest (IF THAT'S EVEN A WORD) visit ever..I can't wait to come back for my next session so you can do exactly what Timberland and Aaliyah said make it hot like fire ...lol
Google
5.0/5
Jun 16, 2021
Google Ideal Image Arlington
It was very informative and motivational! Will be scheduling my first session soon!
Google
3.0/5
Jun 15, 2021
Google Ideal Image Arlington
I received my second treatment of BBL, and overall I was happy. My first appointment was much more thorough and covered some problem areas. During my second treatment I was never asked which areas were of concern to me and she started with the laser and approximately 25-30 min she was done. Never touched below my jawline and below my chin, which were areas I was very clear while purchasing the package that I wanted treated. I waited over a year for these appointments due to COVID, and now I feel as if I am being nickeled and dimed about 1-2 inches of my face.
Google
5.0/5
Jun 11, 2021
Google Ideal Image Arlington
it was very good i love the services they were very nice to and willing to help me the girl who help me was really good to me and was very nice and and everything went very smooth too with the pain but it wasnt as much pain at all she went really and fast help easy my pain on top of that i will deftly recommend and will keep going with them too
Google
5.0/5
Jun 10, 2021
Google Ideal Image Arlington
My visits are always professional. The staff is friendly and knowledgeable.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Arlington
Friendly staff, fast service.
Google
3.0/5
Jun 7, 2021
Google Ideal Image Arlington
It was okay. The staff was nice and attentive. When it came to the questionnaire very little options reflected me and any of the results of me being in the sun.
Google
4.0/5
Jun 5, 2021
Google Ideal Image Arlington
Overall the experience was good. When setting up my next appointment that was supposed to be in 10 weeks, the next available appointment wasn't until 14 weeks. Hope this doesn't mess up the amount of treatments I am supposed to receive.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
It was great. I love my Tech person. I try to get her everytime because she is so personable and nice.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
This was a very professional and great experience
Google
5.0/5
May 29, 2021
Google Ideal Image Arlington
Everything was excellent
Google
5.0/5
May 28, 2021
Google Ideal Image Arlington
It was very welcoming and the lady that did my Lazer treatment was absolutely hilarious.
Google
5.0/5
May 26, 2021
Google Ideal Image Arlington
The staff were friendly and attentive.
Google
5.0/5
May 19, 2021
Google Ideal Image Arlington
Everyone was friendly, welcoming, and very accommodating from the moment I arrived till the end of my appointment. I felt very comfortable with Tonya and her professionalism and warm friendly manner throughout the procedure. She was also Very knowledgeable in answering every question thoroughly.
Google
5.0/5
May 18, 2021
Google Ideal Image Arlington
Great!
Google
5.0/5
May 17, 2021
Google Ideal Image Arlington
Amazing as always. Listened to me when I explained what I wanted and delivered as always. Amazing customer service and communication. Will you only come to ideal image for my Botox and fillers.
Google
5.0/5
May 15, 2021
Google Ideal Image Arlington
I had a great experience receiving UL Therapy with Kat. The atmosphere was comfortable, she was very engaging and explained the treatment and what to expect very well. Kat is amazing at what she does and how she handles Clients. Highly recommend!!
Google
5.0/5
May 5, 2021
Google Ideal Image Arlington
My experience with Katherine was amazing. She was very friendly, efficient and had me in and out in no time. It had been a minute since my last visit so she had some work to do. I appreciated how she made me feel comfortable upon my arrival. Can't wait until my next visit with her.
Google
5.0/5
May 3, 2021
Google Ideal Image Arlington
youmi was so amazing. very thorough. very easy to understand the financial aspect of it all. all the paperwork and the docu sign she was excellent 👌 kudos to her and also the representative that initially contacted me. excellent excellent phone etiquette on both of there behalfs.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
My very first appointment for laser hair removal! I felt absolutely comfortable ! The whole Staff was amazingly sweet very warm and welcoming. I wasn’t shy at all!! Kat was my the tech and let’s just say they have the right one for the job; great energy very fun and as if you’ve been knowing her like a friend of the family !! If you’re looking into laser hair removal definitely give it a try and book the Arlington location!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
This was my first time coming to this location and I love it!!!!
Google
1.0/5
Apr 30, 2021
Google Ideal Image Arlington
Is this a joke? I had requested a refund due to terrible costumer service a week after I signed the contract. I was told “no refunds possible” and was offered free services in place of the refund. I get an email today (12 hours before my second appointment) saying that I am getting a refund for $880. I still have $2500 to pay off on my account and that my contract was canceled? I have called multiple stores, no answer. I have an appointment (or was supposed to have one) in 12 hours. Help????
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Maddie has been doing my Botox since I started and I will never cheat on her with another medspa! Very professional and fantastic every single time. Highly recommend seeing Maddie in Arlington for your Botox needs!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Had my lips done here as well as some laser and I have been beyond pleased with my results!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Ideal Image in Arlington is amazing! Morgan at the front desk has always been super helpful with answering all of my questions and scheduling my appointments. The nurses are knowledgeable and amazing at what they do. I have had injectables and laser hair removal and the results are outstanding. I definitely recommend anyone who is interested to visit here first!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Called in to ask about continuing my laser treatment at the Arlington location. I spoke with a really nice girl named Morgan and she was super helpful! She answered all of my questions and told me exactly what I needed to do to transfer locations. I’m excited to meet the rest of the staff!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Love this place. Their customer service is always amazing, especially with Morgan! I can’t speak more highly of this location!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
My visit was spicy as always and the staff is A1
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Every time I walk in the staff is very friendly and greets me.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Great experience the whole time I’ve been going for my treatments
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Kat was phenomenal with my Botox treatment. Highly recommend!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Great service from Morgan. A true professional that delivered excellence. 10/10!!!
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
The procedure itself was a little painful. The stinging and burning of the hair was the worse but not unbearable.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
This place was great! Very friendly staff! 👍🏻 First appointment with this team and they were efficient
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
Kat is absolutely amazing!!! I would recommend her to anybody! Fantastic service.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
I recently had lip filler treatment by Michelle at the Arlington site. My lips look fantastic! Michelle explained every step, answered my questions and extremely professional and friendly. I will be back.
Google
5.0/5
Apr 28, 2021
Google Ideal Image Arlington
Had cool sculpting done by Michelle who was so knowledgeable and super nice. She eased my nerves and answered all my questions. Will definitely recommend this location.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Arlington
The ladies here make me feel so comfortable! They are so professional and friendly. HIGHLY recommend.
Google
5.0/5
Apr 24, 2021
Google Ideal Image Arlington
Morgan( front desk) was very very helpful. I did botox the first time and lip filler the second time. Happy with the results on both visits!
Google
4.0/5
Apr 22, 2021
Google Ideal Image Arlington
1st time,, The procedure was extremely painful , they told me I should contact a doctor to get Xanax or other drug for anxiety. She did area that I did not want and did not do area I wanted. 2nd appointment, I got Michelle, and she was absolutely Wonderful. I took 2 500mg acetaminophen before going along with a muscle relaxer. Michelle was so patient and so good. I am waiting to see the results.
Google
5.0/5
Apr 20, 2021
Google Ideal Image Arlington
My nurse is phenomenal! She keeps me relaxed and just distracted enough to get through the process almost painlessly:-)
Google
1.0/5
Apr 20, 2021
Google Ideal Image Arlington
The issue i have is with scheduling 2 months away when I just spent $9000!
Google
5.0/5
Apr 16, 2021
Google Ideal Image Arlington
The nurse was great, she made me feel comfortable, and great xommu
Google
5.0/5
Apr 15, 2021
Google Ideal Image Arlington
I love this location! Today was my first day and I had 3 laser treatments. They were so friendly and welcoming and made me feel comfortable in what could obviously be an uncomfortable situation. I would definitely recommend the Arlington location!
Google
5.0/5
Apr 15, 2021
Google Ideal Image Arlington
I was very pleased with my service
Google
5.0/5
Apr 14, 2021
Google Ideal Image Arlington
Michelle was awesome - took her time and was very professional!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Arlington
My advisor did phenomenal
Google
5.0/5
Apr 12, 2021
Google Ideal Image Arlington
This was my second treatment and I can not wait to go back. I love my nurse Kat she is is so adorable very friendly and a great person.
Google
1.0/5
Apr 8, 2021
Google Ideal Image Arlington
Unbelievable, I canceled with plenty of time, due to me being moved around the country i asked to please send my refund and i was told it was going to take time this was back in January now in march i was told refund was approved and still nothing, no one wants to let me speak with a manager or corporate or even the refund department this is so hard since i cant alway have accto my email computer or anything. Its unbelievable. Very poor service even fir an essential worker
Google
5.0/5
Apr 8, 2021
Google Ideal Image Arlington
If you’re looking for a great place to get laser hair removal, Ideal Image Arlington is the place to go!! I LOVE Kat, she’s absolutely amazing! She is sweet, hilarious, and very thorough with her work which I really appreciate! Kat definitely made the whole process much more comfortable and enjoyable for me. The entire staff is very kind, welcoming, and knowledgeable, so whoever is treating you will be sure to provide excellent service. Overall a fantastic experience from start to finish, 10/10 would recommend!!!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Arlington
I was happy to have the same person I used before.
Google
3.0/5
Apr 2, 2021
Google Ideal Image Arlington
I was scheduled fir a consultation. I’m interested in the year membership. The young lady spent 5-8 minutes with me and I really didn’t get the info that I needed. I’m interested in facials, she couldn’t tell me what facials where offered in Arlington, Tx and still has sent me the information but sent me a email to thank me for my time. I guess I will just call Arlington. Thank you
Google
1.0/5
Apr 1, 2021
Google Ideal Image Arlington
Horrible customer service!! I've paid $3000 for services that I have not received in three months and management can't take the time out to return my calls to hear my concerns. I purchased a package in January 2021 and my first appointment was cancelled in January due to Covid which I understand and my next appointment was pushed out till the end of February. Next, my February appointment was auto cancelled by the system and when I called to find out what happened I was advised it would have to be rescheduled to the end of March. At this time I said I wanted to cancel my services around 2/22/2021; I got a call back from a manager within 48 hours; I advised that I wanted to cancel services and it was sent to customer service. Now, 6 weeks later I have not received a call even though I call every week to check on it and still have not received any services. (Tabatha Brooks)
Google
5.0/5
Apr 1, 2021
Google Ideal Image Arlington
The technician was great!!
Google
5.0/5
Mar 30, 2021
Google Ideal Image Arlington
Every time I have an appointment at Ideal Image I am so happy! The customer service in always incredible. The staff, no matter who, is always knowledgeable and friendly. The effects of their work is impeccable!
Google
2.0/5
Mar 30, 2021
Google Ideal Image Arlington
I'm disappointed. I was told I needed 9 treatments. So I purchased 9, but they only use 8, when I went to my appt. No where in the paperwork that was printed and given to me, does it say you had 24 month to use it. So now I just lost 578.00 dollars.
Google
5.0/5
Mar 28, 2021
Google Ideal Image Arlington
My tech, Cat, is amazing. She is so kind and gentle, and always warns me before she hits a sensitive spot. She put me at ease my very first appointment and now I won't book with anyone else. She is the best.
Google
5.0/5
Mar 28, 2021
Google Ideal Image Arlington
Absolutely loved Michelle N. services! She is so kind and very professional. She's very precise and walks you through every step. I highly recommend seeing her for your treatments!!
Google
5.0/5
Mar 26, 2021
Google Ideal Image Arlington
Everyone was so sweet and helpful specially my nurse
Google
5.0/5
Mar 26, 2021
Google Ideal Image Arlington
Madeline and the entire Ideal Image- Arlington were amazing! They were extremely welcoming, thoroughly explained the process, other services, and worked with me to schedule a future treatment. Although this was my first visit, they've easily become my preferred medspa.
Google
4.0/5
Mar 26, 2021
Google Ideal Image Arlington
Nurses and staff all very professional and courteous. Service was rendered exceptionally. The condition of the physical space was, however, deplorable. Buckets, hoses, fans, leaking ceilings. Looked like a clinic in a third world country, not an elite spa. Yuck!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Arlington
Kat makes me happy to come get my Brazilian and under arm laser every 6 weeks. She makes the experience easy, less painful, and therapeutic. She’s very thorough which is always a plus! Thanks Kat and see you soon!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Arlington
Kat and Morgan are the best! I was completely at ease in a very professional but welcoming environment. They are both very well informed and were eager to help me out.
Google
2.0/5
Mar 22, 2021
Google Ideal Image Arlington
Terrible, the girl didn't know nothing about hair removal, i had 2 times bad experience with her, she hurt my skin bad, I don't want want her to do hair removal for me at all. It was my hair removal in Saturday 8 am, 3/20/2021 Arlington location.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Arlington
Alexa was AWESOME, very knowledgeable. Loved her personality.
Google
5.0/5
Mar 21, 2021
Google Ideal Image Arlington
Michelle is awesome....no pain, she's great with the needle. The rest of the staff is great as well!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Arlington
Katherine was very sweet and knowledgeable about what she does. I recommend her to everyone. She made me feel like we were old friends and I like that, especially when it’s my first time getting Botox. Great job!
Google
5.0/5
Mar 17, 2021
Google Ideal Image Arlington
Katy provide information I needed to help me secure my plans to take care of my facial hair. She was very knowledgeable of all processes and procedures available.
Google
4.0/5
Mar 12, 2021
Google Ideal Image Arlington
Very informative consultation and very friendly and knowledgeable syaff
Google
5.0/5
Mar 11, 2021
Google Ideal Image Arlington
Megan was the best! Excellent service with top notch professionalism!
Google
1.0/5
Mar 10, 2021
Google Ideal Image Arlington
Poor result!! Didn't improve lines around my eyes or mouth and neck.