Dallas (Arlington)

3751 Matlock Road
Suite 113
Arlington, Texas 76015
817-522-1503

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • At the corner of Matlock and Highlander is where you will find our Registered Nurses happily changing lives while sharing their extensive training and expertise with Laser Hair Removal, CoolSculpting, Ultherapy, Broadband Light Therapy, and injectables including Botox, Juvéderm, and Restylane. We pride ourselves on having the most compassionate and caring staff that will help you create the you that you have always dreamed of!
  • We will welcome you with our southern charm and while we encourage you to visit with us while enjoying a sweet tea you can expect to leave with a personalized treatment plan designed especially just for you!

We are located off of I-20 on Matlock Rd. just before the Matlock Rd and Arbrook Blvd intersection on the right-hand side (turn left onto Matlock Rd. if you are coming from Ft. Worth; turn right onto Matlock Rd. if you are coming from the East). We are in the same shopping strip as Chase Bank, Smoothie King, and America’s Best Coffee.

4.3/5
4.3 /5
268 Reviews

Google
5.0/5
Jun 7, 2021
Google Ideal Image Arlington
Friendly staff, fast service.
Google
3.0/5
Jun 7, 2021
Google Ideal Image Arlington
It was okay. The staff was nice and attentive. When it came to the questionnaire very little options reflected me and any of the results of me being in the sun.
Google
4.0/5
Jun 5, 2021
Google Ideal Image Arlington
Overall the experience was good. When setting up my next appointment that was supposed to be in 10 weeks, the next available appointment wasn't until 14 weeks. Hope this doesn't mess up the amount of treatments I am supposed to receive.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
It was great. I love my Tech person. I try to get her everytime because she is so personable and nice.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
This was a very professional and great experience
Google
5.0/5
May 29, 2021
Google Ideal Image Arlington
Everything was excellent
Google
5.0/5
May 28, 2021
Google Ideal Image Arlington
It was very welcoming and the lady that did my Lazer treatment was absolutely hilarious.
Google
5.0/5
May 26, 2021
Google Ideal Image Arlington
The staff were friendly and attentive.
Google
5.0/5
May 19, 2021
Google Ideal Image Arlington
Everyone was friendly, welcoming, and very accommodating from the moment I arrived till the end of my appointment. I felt very comfortable with Tonya and her professionalism and warm friendly manner throughout the procedure. She was also Very knowledgeable in answering every question thoroughly.
Google
5.0/5
May 18, 2021
Google Ideal Image Arlington
Great!
Google
5.0/5
May 17, 2021
Google Ideal Image Arlington
Amazing as always. Listened to me when I explained what I wanted and delivered as always. Amazing customer service and communication. Will you only come to ideal image for my Botox and fillers.
Google
5.0/5
May 15, 2021
Google Ideal Image Arlington
I had a great experience receiving UL Therapy with Kat. The atmosphere was comfortable, she was very engaging and explained the treatment and what to expect very well. Kat is amazing at what she does and how she handles Clients. Highly recommend!!
Google
5.0/5
May 3, 2021
Google Ideal Image Arlington
youmi was so amazing. very thorough. very easy to understand the financial aspect of it all. all the paperwork and the docu sign she was excellent 👌 kudos to her and also the representative that initially contacted me. excellent excellent phone etiquette on both of there behalfs.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
My very first appointment for laser hair removal! I felt absolutely comfortable ! The whole Staff was amazingly sweet very warm and welcoming. I wasn’t shy at all!! Kat was my the tech and let’s just say they have the right one for the job; great energy very fun and as if you’ve been knowing her like a friend of the family !! If you’re looking into laser hair removal definitely give it a try and book the Arlington location!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
This was my first time coming to this location and I love it!!!!
Google
1.0/5
Apr 30, 2021
Google Ideal Image Arlington
Is this a joke? I had requested a refund due to terrible costumer service a week after I signed the contract. I was told “no refunds possible” and was offered free services in place of the refund. I get an email today (12 hours before my second appointment) saying that I am getting a refund for $880. I still have $2500 to pay off on my account and that my contract was canceled? I have called multiple stores, no answer. I have an appointment (or was supposed to have one) in 12 hours. Help????
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Maddie has been doing my Botox since I started and I will never cheat on her with another medspa! Very professional and fantastic every single time. Highly recommend seeing Maddie in Arlington for your Botox needs!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Had my lips done here as well as some laser and I have been beyond pleased with my results!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Ideal Image in Arlington is amazing! Morgan at the front desk has always been super helpful with answering all of my questions and scheduling my appointments. The nurses are knowledgeable and amazing at what they do. I have had injectables and laser hair removal and the results are outstanding. I definitely recommend anyone who is interested to visit here first!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
This place is great, Morgan is so nice and knowledgeable! Definitely will be coming back.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Called in to ask about continuing my laser treatment at the Arlington location. I spoke with a really nice girl named Morgan and she was super helpful! She answered all of my questions and told me exactly what I needed to do to transfer locations. I’m excited to meet the rest of the staff!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Love this place. Their customer service is always amazing, especially with Morgan! I can’t speak more highly of this location!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
My visit was spicy as always and the staff is A1
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Every time I walk in the staff is very friendly and greets me.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Great experience the whole time I’ve been going for my treatments
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Kat was phenomenal with my Botox treatment. Highly recommend!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Great service from Morgan. A true professional that delivered excellence. 10/10!!!
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
The procedure itself was a little painful. The stinging and burning of the hair was the worse but not unbearable.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
This place was great! Very friendly staff! 👍🏻 First appointment with this team and they were efficient
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
Kat is absolutely amazing!!! I would recommend her to anybody! Fantastic service.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Arlington
I recently had lip filler treatment by Michelle at the Arlington site. My lips look fantastic! Michelle explained every step, answered my questions and extremely professional and friendly. I will be back.
Google
5.0/5
Apr 28, 2021
Google Ideal Image Arlington
Had cool sculpting done by Michelle who was so knowledgeable and super nice. She eased my nerves and answered all my questions. Will definitely recommend this location.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Arlington
The ladies here make me feel so comfortable! They are so professional and friendly. HIGHLY recommend.
Google
5.0/5
Apr 24, 2021
Google Ideal Image Arlington
Morgan( front desk) was very very helpful. I did botox the first time and lip filler the second time. Happy with the results on both visits!
Google
4.0/5
Apr 22, 2021
Google Ideal Image Arlington
1st time,, The procedure was extremely painful , they told me I should contact a doctor to get Xanax or other drug for anxiety. She did area that I did not want and did not do area I wanted. 2nd appointment, I got Michelle, and she was absolutely Wonderful. I took 2 500mg acetaminophen before going along with a muscle relaxer. Michelle was so patient and so good. I am waiting to see the results.
Google
5.0/5
Apr 20, 2021
Google Ideal Image Arlington
My nurse is phenomenal! She keeps me relaxed and just distracted enough to get through the process almost painlessly:-)
Google
1.0/5
Apr 20, 2021
Google Ideal Image Arlington
The issue i have is with scheduling 2 months away when I just spent $9000!
Google
5.0/5
Apr 16, 2021
Google Ideal Image Arlington
The nurse was great, she made me feel comfortable, and great xommu
Google
5.0/5
Apr 15, 2021
Google Ideal Image Arlington
I love this location! Today was my first day and I had 3 laser treatments. They were so friendly and welcoming and made me feel comfortable in what could obviously be an uncomfortable situation. I would definitely recommend the Arlington location!
Google
5.0/5
Apr 15, 2021
Google Ideal Image Arlington
I was very pleased with my service
Google
5.0/5
Apr 14, 2021
Google Ideal Image Arlington
Michelle was awesome - took her time and was very professional!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Arlington
My advisor did phenomenal
Google
5.0/5
Apr 12, 2021
Google Ideal Image Arlington
This was my second treatment and I can not wait to go back. I love my nurse Kat she is is so adorable very friendly and a great person.
Google
1.0/5
Apr 8, 2021
Google Ideal Image Arlington
Unbelievable, I canceled with plenty of time, due to me being moved around the country i asked to please send my refund and i was told it was going to take time this was back in January now in march i was told refund was approved and still nothing, no one wants to let me speak with a manager or corporate or even the refund department this is so hard since i cant alway have accto my email computer or anything. Its unbelievable. Very poor service even fir an essential worker
Google
5.0/5
Apr 8, 2021
Google Ideal Image Arlington
If you’re looking for a great place to get laser hair removal, Ideal Image Arlington is the place to go!! I LOVE Kat, she’s absolutely amazing! She is sweet, hilarious, and very thorough with her work which I really appreciate! Kat definitely made the whole process much more comfortable and enjoyable for me. The entire staff is very kind, welcoming, and knowledgeable, so whoever is treating you will be sure to provide excellent service. Overall a fantastic experience from start to finish, 10/10 would recommend!!!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Arlington
I was happy to have the same person I used before.
Google
3.0/5
Apr 2, 2021
Google Ideal Image Arlington
I was scheduled fir a consultation. I’m interested in the year membership. The young lady spent 5-8 minutes with me and I really didn’t get the info that I needed. I’m interested in facials, she couldn’t tell me what facials where offered in Arlington, Tx and still has sent me the information but sent me a email to thank me for my time. I guess I will just call Arlington. Thank you
Google
1.0/5
Apr 1, 2021
Google Ideal Image Arlington
Horrible customer service!! I've paid $3000 for services that I have not received in three months and management can't take the time out to return my calls to hear my concerns. I purchased a package in January 2021 and my first appointment was cancelled in January due to Covid which I understand and my next appointment was pushed out till the end of February. Next, my February appointment was auto cancelled by the system and when I called to find out what happened I was advised it would have to be rescheduled to the end of March. At this time I said I wanted to cancel my services around 2/22/2021; I got a call back from a manager within 48 hours; I advised that I wanted to cancel services and it was sent to customer service. Now, 6 weeks later I have not received a call even though I call every week to check on it and still have not received any services. (Tabatha Brooks)
Google
5.0/5
Apr 1, 2021
Google Ideal Image Arlington
The technician was great!!
Google
5.0/5
Mar 30, 2021
Google Ideal Image Arlington
Every time I have an appointment at Ideal Image I am so happy! The customer service in always incredible. The staff, no matter who, is always knowledgeable and friendly. The effects of their work is impeccable!
Google
2.0/5
Mar 30, 2021
Google Ideal Image Arlington
I'm disappointed. I was told I needed 9 treatments. So I purchased 9, but they only use 8, when I went to my appt. No where in the paperwork that was printed and given to me, does it say you had 24 month to use it. So now I just lost 578.00 dollars.
Google
5.0/5
Mar 28, 2021
Google Ideal Image Arlington
My tech, Cat, is amazing. She is so kind and gentle, and always warns me before she hits a sensitive spot. She put me at ease my very first appointment and now I won't book with anyone else. She is the best.
Google
5.0/5
Mar 28, 2021
Google Ideal Image Arlington
Absolutely loved Michelle N. services! She is so kind and very professional. She's very precise and walks you through every step. I highly recommend seeing her for your treatments!!
Google
5.0/5
Mar 26, 2021
Google Ideal Image Arlington
Everyone was so sweet and helpful specially my nurse
Google
5.0/5
Mar 26, 2021
Google Ideal Image Arlington
Madeline and the entire Ideal Image- Arlington were amazing! They were extremely welcoming, thoroughly explained the process, other services, and worked with me to schedule a future treatment. Although this was my first visit, they've easily become my preferred medspa.
Google
4.0/5
Mar 26, 2021
Google Ideal Image Arlington
Nurses and staff all very professional and courteous. Service was rendered exceptionally. The condition of the physical space was, however, deplorable. Buckets, hoses, fans, leaking ceilings. Looked like a clinic in a third world country, not an elite spa. Yuck!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Arlington
Kat makes me happy to come get my Brazilian and under arm laser every 6 weeks. She makes the experience easy, less painful, and therapeutic. She’s very thorough which is always a plus! Thanks Kat and see you soon!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Arlington
Kat and Morgan are the best! I was completely at ease in a very professional but welcoming environment. They are both very well informed and were eager to help me out.
Google
2.0/5
Mar 22, 2021
Google Ideal Image Arlington
Terrible, the girl didn't know nothing about hair removal, i had 2 times bad experience with her, she hurt my skin bad, I don't want want her to do hair removal for me at all. It was my hair removal in Saturday 8 am, 3/20/2021 Arlington location.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Arlington
Alexa was AWESOME, very knowledgeable. Loved her personality.
Google
5.0/5
Mar 21, 2021
Google Ideal Image Arlington
Michelle is awesome....no pain, she's great with the needle. The rest of the staff is great as well!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Arlington
Katherine was very sweet and knowledgeable about what she does. I recommend her to everyone. She made me feel like we were old friends and I like that, especially when it’s my first time getting Botox. Great job!
Google
5.0/5
Mar 17, 2021
Google Ideal Image Arlington
Katy provide information I needed to help me secure my plans to take care of my facial hair. She was very knowledgeable of all processes and procedures available.
Google
4.0/5
Mar 12, 2021
Google Ideal Image Arlington
Very informative consultation and very friendly and knowledgeable syaff
Google
5.0/5
Mar 11, 2021
Google Ideal Image Arlington
Megan was the best! Excellent service with top notch professionalism!
Google
1.0/5
Mar 10, 2021
Google Ideal Image Arlington
Poor result!! Didn't improve lines around my eyes or mouth and neck.
Google
3.0/5
Mar 6, 2021
Google Ideal Image Arlington
I had my first appointment today at this specific location and was immediately greeted with a very rude front desk female with blond hair. Such a shame too because first impressions are lasting ones. She didn't need to be so rude and because of her tone and hostility towards me, I won't return to this location neither will I recommend it to others. My service technician was very nice. Her name was Madie and she was very helpful. But I will not return to this location for services in the future. I would have left a one star rating, but because my technician was kind, pleasant and helpful, I at least wanted to acknowledge her professionalism.
Google
5.0/5
Feb 27, 2021
Google Ideal Image Arlington
They are always so professional. They care about your needs and very accommodating.
Google
1.0/5
Feb 26, 2021
Google Ideal Image Arlington
This place is the worst about giving people a refund. I requested a refund in Dec. It is now the end of February and nothing but a run around to get my money back on a treatment that I didn't start. I call to get an update and they never have a answer all they say is that they can't do anything in the office but email the person that's in charge of refunds. She never responds and never calls back. I've left multiply messages throughout the past few months and no refund insight. It's getting to the point that I'm going to a lawyer to move forward with my refund. It's sad that I have to go to this length for a refund when it's clear I never started treatment. I would never ask for a refund if I didn't fall into so much hardship due to covid. It's ridiculous that it has come to time.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Arlington
Arrived for a touch up laser appointment only to find out I was not on the schedule. The front office staff was very accommodating and was able to fit me in due to a last minute cancelation. All of the staff members were welcoming and friendly!! I recommend this location!!!
Google
5.0/5
Feb 23, 2021
Google Ideal Image Arlington
It was great. Very knowledgeable staff.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Arlington
The experience was wonderful
Google
5.0/5
Feb 19, 2021
Google Ideal Image Arlington
This location is always clean and the staff is professional and nice! I love this location! I had my laser treatment with Michelle and she is absolutely amazing!! I plan on scheduling with her from now on! Thanks Ideal Image for your great service and staff!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Arlington
I just finished my last treatment with Michelle in Arlington and it was a great experience as she was so comforting and just all around kind! I was terrified to do this but the way she did her process made me feel very comfortable. I can tell she takes alot of pride in her work and that's awesome! I definitely recommend Ideal Image in Arlington and nurse Michelle! Also every single staff member was super nice and pleasant!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Arlington
Exceeds expectation - staff was A+. I was super nervous at first, but the two nurses that were "assigned" to me were PHENOMENAL!!!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Arlington
This was my 2nd treatment. I was so excited to go. Today I got double zapped in 2 areas which was awesome because I have so much course hair in those to areas so that felt like an added bonus.
Google
5.0/5
Feb 10, 2021
Google Ideal Image Arlington
Very Well professional. Customer Friendly with a smile. Representative was very nice and helpful in helping me select the right service for my appearance needs. It is nice to trust a business who is for the customer and not their pocket book. I would highly recommend the location located in side the Parks Mall, Arlington TX. 5 Star STAUS.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Arlington
They actually waited on me and allowed me to been seen for my appointment. The staff was very friendly and welcoming.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Arlington
It was good it was my 1st time getting the laser hair removed didn't know what to expect but I'm starting to see the results now cause some of the hair is falling out.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Arlington
My technician was very friendly and kind.
Google
4.0/5
Feb 4, 2021
Google Ideal Image Arlington
Very courteous and professional staff
Google
5.0/5
Feb 3, 2021
Google Ideal Image Arlington
Great and simple experience
Google
5.0/5
Feb 2, 2021
Google Ideal Image Arlington
Michelle at Ideal Image Arlington is AMAZING! She made me feel very relaxed and at ease. Explained everything and was very professional! Thank you so much and look forward to seeing the results!
Google
5.0/5
Feb 2, 2021
Google Ideal Image Arlington
Catherine was amazing, super attuned to detail and it was a great experience
Google
1.0/5
Jan 26, 2021
Google Ideal Image Arlington
I went to Idea Image in Arlington in 2019 had chin procedure I was not happy with results .. Like what results I never saw Any! and it was very expensive never received a follow up call like I was suppose to and I would have to say the office was tad Unprofessional. Don’t waste your Time and money have it done the right way and by professional medical people.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Arlington
Love it the staff is great. But love Michelle at the shop in Arlington she is great very neat and cautious makes me feel so comfortable each time I go love her.
Google
5.0/5
Jan 18, 2021
Google Ideal Image Arlington
Everyone was very nice and helpful! I will be going back !! Thank you Ladies!
Google
5.0/5
Jan 18, 2021
Google Ideal Image Arlington
I’ve been an Ideal Image customer for a few years now and Michelle at the Arlington, TX location stood out by miles! As an individual that travels for work, I’ve been to Ideal Images in multiple different states, however, the session that I had with Michelle was the most thorough and informative one yet! I really appreciated how well she explained what she was doing as she was going, how she applied counter pressure every time and she asked several times how I was doing and if I needed to reposition or take a break. Michelle even offered and performed a second pass on an area that needed a little more attention. I felt very confident and happy with the detailed and compassionate laser hair removal treatment that was performed by Michelle.
Google
5.0/5
Jan 16, 2021
Google Ideal Image Arlington
Michelle is awesome!!! I’m always nervous before my treatment. She makes the process Quick and easy!!!
Google
5.0/5
Jan 9, 2021
Google Ideal Image Arlington
My experience was AMAZING!!! Everyone there is very professional.
Google
5.0/5
Jan 7, 2021
Google Ideal Image Arlington
Katherine did my botox injections and she was an angel! Gentle touch and excellent bedside manner. I've been loving my results and I will be coming back!
Google
5.0/5
Jan 6, 2021
Google Ideal Image Arlington
From my consultation all the way till the end of my appointment it was a wonderful experience my RN was Alyssa and I couldn't have been happier with the experience I recommend everybody to go there if they're looking to make themselves feel better in any type of way
Google
5.0/5
Jan 6, 2021
Google Ideal Image Arlington
I had another session of laser hair removal today and while the process itself is rather painful, they do try their best to make you as comfortable as possible.
Google
5.0/5
Jan 2, 2021
Google Ideal Image Arlington
My Nurse Practitioner Was Great! Even thought I was late, she worked through it even though her lunch break had started and still was very accurate, quick and polite.
Google
3.0/5
Dec 30, 2020
Google Ideal Image Arlington
I had the 2nd best on-site experience with a Nurse today. She was patient, kind, and engaging which was not what I had become accustomed to visiting the Matlock location. My advice is to visit with Princess or the Nurse I had 12.20.2020 at 9:40am. As a woman of color I felt very safe with these 2 ladies and I felt comfortable. People like them are hard to find and should be retained at all cost. Also, there is an mature lady that is at the front desk who's attitude stinks every encounter her and I have in person or over the phone. Upon arrival today I was very relieved the older lady was not at the front desk, she is a burden. Instead I was greeted by a young blond lady, who was warm and inviting.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Arlington
I had Kat today and she was amazing! Had me laughing the whole time and made sure I was getting the best treatment. Made sure my next appointment was with her. I’m loving the results I’m getting.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Arlington
Shannon was fantastic. She explained everything to me and I will be back to the Arlington office.
Google
1.0/5
Dec 17, 2020
Google Ideal Image Arlington
I went in for a dysport appointment on October 9th 2020. My injectionist was great. The problem was at the front desk, I don't know the girl's name who checked me out, but she has very long blonde hair. She did not communicate with the injectionist to find out what I had done. She charged me for Botox instead of dysport. I was supposed to have been charged $420, for 120 units of dysport. I was charged $674 for 120 units of Botox. When I questioned her about this, she explained that it had been a hectic morning for her and she'd been on the phone with her boyfriend and was expecting calls from him. She also told me she did not know how to do a credit, and that there was no office manager there at the time, so she would contact the office manager and get this straightened out. I was supposed to get a credit of $254. Today is Nov. 17, 2030 and I still have no credit. I have called multiple times, talked to Cynthia in late October who told me she was right on this and I should be getting my credit in a couple of days. I called a week ago, to be told that there was one more step that the manager had to do before I got my credit back . so basically I paid for a procedure that I did not get. I have no idea if I will ever get this credit, also I only used 40 of the 120 units I purchased never a mention of do I have any units left, this office is a complete MESS, unprofessional and no regard for customer service.Think twice before coming to this office! Update: as of December 17th, still no refund, still getting phone run around
Google
5.0/5
Dec 17, 2020
Google Ideal Image Arlington
I love Michelle she is so genuine and she makes me feel safe before during and after the procedure she gets a 10
Google
5.0/5
Dec 14, 2020
Google Ideal Image Arlington
everyone there is so kind, welcoming, & I appreciate that they ask you where you want to place the pads instead of just doing it how they like. thanks!