Dallas (Arlington)

3751 Matlock Road
Suite 113
Arlington, Texas 76015
817-522-1503

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • At the corner of Matlock and Highlander is where you will find our Registered Nurses happily changing lives while sharing their extensive training and expertise with Laser Hair Removal, CoolSculpting, Ultherapy, Broadband Light Therapy, and injectables including Botox, Juvéderm, and Restylane. We pride ourselves on having the most compassionate and caring staff that will help you create the you that you have always dreamed of!
  • We will welcome you with our southern charm and while we encourage you to visit with us while enjoying a sweet tea you can expect to leave with a personalized treatment plan designed especially just for you!

We are located off of I-20 on Matlock Rd. just before the Matlock Rd and Arbrook Blvd intersection on the right-hand side (turn left onto Matlock Rd. if you are coming from Ft. Worth; turn right onto Matlock Rd. if you are coming from the East). We are in the same shopping strip as Chase Bank, Smoothie King, and America’s Best Coffee.

4.2/5
4.2 /5
441 Reviews

Google
5.0/5
Nov 10, 2022
Google Ideal Image Arlington
They are freaking AMAZING! The front desk staff are always so friendly, personable and helpful. Wendy is the 💣 💣 💣 and deserve much recognition. Thank you ladies for making each and every visit a Great one 💙🌻💙
Google
5.0/5
Nov 10, 2022
Google Ideal Image Arlington
Awesome experience. Rachel was great
Google
5.0/5
Nov 9, 2022
Google Ideal Image Arlington
The appt started promptly and the staff was very friendly and communicated well.
Google
1.0/5
Oct 24, 2022
Google Ideal Image Arlington
Good.
Google
5.0/5
Oct 20, 2022
Google Ideal Image Arlington
The staff is very professional and helpful. My experience there is always great.
Google
5.0/5
Oct 12, 2022
Google Ideal Image Arlington
Very thorough and friendly staff
Google
5.0/5
Oct 11, 2022
Google Ideal Image Arlington
Everything was great! The staff is always helpful with scheduling future appointments and rescheduling upcoming appointments. Stay on top of your appointments and let them when you aren’t going to be able to make it so they can try to get someone else in earlier.
Google
2.0/5
Oct 11, 2022
Google Ideal Image Arlington
Pricing was questionable
Google
5.0/5
Oct 10, 2022
Google Ideal Image Arlington
I always have a great experience when I come in! They are always very professional and keep it light and easy going. Definitely puts you at ease!!
Google
5.0/5
Oct 8, 2022
Google Ideal Image Arlington
My first visit and the services were outstanding.
Google
5.0/5
Oct 8, 2022
Google Ideal Image Arlington
This was not my first time for laser hair removal but it was at this location and technician. They are friendly and professional at the same time. The technician was fast. Meaning she was quick with the laser making the time of being uncomfortable quick.
Google
5.0/5
Oct 7, 2022
Google Ideal Image Arlington
The rep (don't remember his name, from Austin) was great! Helped me out with exactly what I needed.
Google
5.0/5
Oct 5, 2022
Google Ideal Image Arlington
Exelente atención
Google
5.0/5
Sep 29, 2022
Google Ideal Image Arlington
Brianna was amazing, kind and caring.
Google
5.0/5
Sep 26, 2022
Google Ideal Image Arlington
Love my tech! Friendly and quick… Helps make discomfort easier!
Google
5.0/5
Sep 26, 2022
Google Ideal Image Arlington
Staff really helpful and made me feel really comfortable.
Google
5.0/5
Sep 26, 2022
Google Ideal Image Arlington
Great experience. The check in process went smoothly as well as with the authorization approval via the NP. The nurse providing the treatment was amazing she was extremely professional and made me feel very comfortable.
Google
5.0/5
Sep 17, 2022
Google Ideal Image Arlington
It was great Sarah was very nice
Google
1.0/5
Sep 16, 2022
Google Ideal Image Arlington
The experience that I have had since I started with ideal image has been horrible! Once I am done with my treatment since I can't get out of my contract I will not ever come back. I have also told my friends and family of my experience. You do not treat your customers in the way that your company has. It's just disgusting!
Google
1.0/5
Sep 3, 2022
Google Ideal Image Arlington
Total waste of my 7k and time. I would not recommend this this. Do not waist your money. Get the real lipo or tt because this will not help at all! These treatments should not cost as much as they do. Total rip off. Maybe more for someone who has little to no fat to remove. Wish they had not lied to me.
Google
5.0/5
Sep 1, 2022
Google Ideal Image Arlington
I received my first lip injections today,I was a bit nervous as it was my first time. But my nurse Brianna was amazing! Let me tell you.. she took her time answering my concerns and did such a great job on the placement of my fillers. I feel and look amazing!! I’m so great-full she was my nurse. Already booked my next session. 😊
Google
5.0/5
Aug 30, 2022
Google Ideal Image Arlington
It is always a wonderful experience when I visit and have my Sessions at idea image the Staff it's always pleasant And the lady that does my laser hair removal itself is a wonderful charming lady
Google
5.0/5
Aug 30, 2022
Google Ideal Image Arlington
Liza is AMAZING!!! She came into our meeting upbeat and made me feel comfortable with the decision I was about to make! Thanks Liza!!!
Google
1.0/5
Aug 30, 2022
Google Ideal Image Arlington
Horrible customer from Jessica on the phone. If you were able to pull up my account and something went wrong with the phone then you can call me back but you (Jessica) did that intentionally (hung up the phone).
Google
5.0/5
Aug 25, 2022
Google Ideal Image Arlington
Awesome. So pleased with my Botox and Fillers!
Google
1.0/5
Aug 24, 2022
Google Ideal Image Arlington
I am very upset at how easy they don’t take your request for a certain person to treat you. I had requested Wendy and they changed her for another person that has never treated me. I am upset that oh the person that scheduled you didn’t write Wendy as the person that was going to treat you. I remember asking for Wendy because she works on Wednesday and Friday. They want to pretend and say oh the previous scheduler forgot.
Google
5.0/5
Aug 24, 2022
Google Ideal Image Arlington
Today was my first time ever doing any kind of treatments on my face. I really liked my experience & can’t wait to do more treatments for the rest of my face & body.
Google
5.0/5
Aug 23, 2022
Google Ideal Image Arlington
Had my very first lip filler appointment this morning and was really nervous. Lily was so amazing! She reassured me and made me feel so comfortable. She made the experience so much better. Very happy with my results so far.
Google
5.0/5
Aug 22, 2022
Google Ideal Image Arlington
Very professional and friendly
Google
5.0/5
Aug 19, 2022
Google Ideal Image Arlington
Everyone at the Arlington location was beyond helpful and nice and the nurse who worked with me (Lori) was just AWESOME. Thank you for a great experience!! 🙌❤👍
Google
5.0/5
Aug 16, 2022
Google Ideal Image Arlington
It was wonderful. Everyone that works at this location is completely professional, knowledgeable, friendly and everything is done in a timely manner without a rushed feeling.
Google
5.0/5
Aug 10, 2022
Google Ideal Image Arlington
Great experience, everyone was nice. Facility was very clean as well.
Google
1.0/5
Aug 10, 2022
Google Ideal Image Arlington
Although Jessica was very nice and helpful with her information...I was charged for ALL services before I even had an actual appointment. Then after I saw my medical doctor and he said that I could not have the treatments due to medical conditions I am now having to wait and fight to get my money back. This is very poor business. If I had any treatment I would understand being charged, but I was charged for ALL services before there was even an appointment made. I would NOT tell anyone to go to Ideal Image for this very reason. This company is ALL about the money and not the patient.
Google
3.0/5
Aug 9, 2022
Google Ideal Image Arlington
It was not the best. I payed for 4 coolscultping areas but when I arrived to the location they told me could only do 2 without even suggesting or offering whatelse they can do to help. To book this type of appointment I had to wait like 1.5months and book for the other 2 missing areas will need at least another month. Is the first time I go to this office and I felt that the team in other locations are more open to help.
Google
5.0/5
Aug 8, 2022
Google Ideal Image Arlington
Davonne was awesome. Great customer service. Very knowledgeable with procedure and the finance part.
Google
5.0/5
Aug 1, 2022
Google Ideal Image Arlington
So friendly! Brianne is so nice and patient & the numbing cream actually works.
Google
1.0/5
Aug 1, 2022
Google Ideal Image Arlington
This was by far my worst experience with Ideal Image. I came in to receive a touch up on the chin, neck, and jawline and left suffering from burns not by the laser but the metal attachment. It started as scabs blisters and sores that have left long term scars and soreness on my face. There were markings from each pulse of the laser on my face. I’ve tried numerous time to receive a refund and no one has helped. Cooperate won’t even reach back to me. This has truly been upsetting and disappointing in such a big company.
Google
5.0/5
Jul 29, 2022
Google Ideal Image Arlington
Sara did such a great job of making me feel comfortable even though I was naked with all parts of my body in the open, lol. In seriousness, Sara explained what she was doing and what she needed me to do in order for her to do her job - which would ultimately get me the results I wanted. She made it a very easy for me and I appreciated her for being understanding to a first-timer.
Google
5.0/5
Jul 25, 2022
Google Ideal Image Arlington
The front desk solved the problem with my old contract that allowed me to get a touch up for my previous laser treatment at the agreed upon rate. Also the technician was quick and efficient- constantly checking in to see if I needed a break. While I didn’t feel rushed I was glad that they rushed as it is a laser. This is the safest place for laser treatment for black skin. I have NEVER had a reaction to the laser as I did when someone tried to use the wrong laser on me. I am 4 treatments in to a 7-9 treatment plan and the tech could tell that it was working as I had not shaved in between the appointments. If you have hormone related hair growth, this is the best place to go as they will honor your touch up contract years (for me it has been 4) later.
Google
5.0/5
Jul 23, 2022
Google Ideal Image Arlington
Looooove coming here 🙂 the ladies are ALWAYS so wonderful & I have never had a bad experience in laser hair removal, now botox, and soon cool sculpting 🙂
Google
1.0/5
Jul 22, 2022
Google Ideal Image Arlington
There should be some kind of way for the members to monitor their time while the machine is running. I understand the nurse is paged when "it's almost over" BUT these procedures are TOO expensive to not let us see our time in the chair. If it's 35 minutes per suction then I want 35 minutes no less. I don't care if it's 34 minutes and 50 seconds and I'm missing just 10 seconds. That's still money lost for me. Next time I will set my own clock and will go off of my time ⏲️.
Google
5.0/5
Jul 22, 2022
Google Ideal Image Arlington
Wendy and Tabitha at the Arlington store are so sweet and amazing. I drive further just because of it!
Google
5.0/5
Jul 20, 2022
Google Ideal Image Arlington
Estheticians make you feel super comfortable. Laser hair removal is painful but they go at your pace and use cooling packs if you need it. I’d recommend booking your appointments two month in advance to make sure you stay on schedule.
Google
5.0/5
Jul 15, 2022
Google Ideal Image Arlington
I was seen by Breanna and she was excellent. Breanna explained the procedure and was very pleasant the entire visit.
Google
3.0/5
Jul 15, 2022
Google Ideal Image Arlington
The experience was well it was the price
Google
5.0/5
Jul 11, 2022
Google Ideal Image Arlington
Excellent 👍
Google
5.0/5
Jul 6, 2022
Google Ideal Image Arlington
Awesome as usual! Quick check in and very good care and attention to client.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Arlington
For the life of me, I cannot remember my nurses name but that is no fault of her own. She made me feel so comfortable during my appointment even though my anxiety was sky high about my procedure. She was great. The procedure was quick and the staff that helped me afterwards for scheduling was fantastic also. Love it here!
Google
2.0/5
Jun 27, 2022
Google Ideal Image Arlington
The sales team is very pushy! They told me use my husbands credit open a card., in his name just make a sale. He was not with me. I ask for credit on a service that did for 8 months. They refused. So lady be careful.
Google
1.0/5
Jun 27, 2022
Google Ideal Image Arlington
Make sure you unde4stand the contract gave me wrong information was over charge .thought I was paying for a life time Lazer removal for touch up
Google
5.0/5
Jun 23, 2022
Google Ideal Image Arlington
Staff was friendly and helpful.
Google
5.0/5
Jun 23, 2022
Google Ideal Image Arlington
Wonderful experience!
Google
5.0/5
Jun 22, 2022
Google Ideal Image Arlington
Very positive and Jessica was very helpful and informative
Google
5.0/5
Jun 21, 2022
Google Ideal Image Arlington
Bri at Ideal Image in Arlington did a fantastic job during my laser hair removal treatment! She is very nice, professional, and kept talking to me throughout the entire process. It made the session go by quick and easy! She is very knowledgeable and was able to answer all of my questions regarding laser hair removal and other treatments offered at Ideal Imaging. Schedule your services with Bri. She is the best!
Google
5.0/5
Jun 21, 2022
Google Ideal Image Arlington
I was nervous of course, but from the secretary, to the other techs, to my nurse who worked on me, everyone was so friendly n nice. I was told everything that was to happen, n what to expect after the procedure. A little discomfort during, but it was very quick n I know I'll be pleased once I m finished with my appointments. Already I can tell that my hair has disappeared from my upper lip n I m so 😊 happy!!
Google
5.0/5
Jun 15, 2022
Google Ideal Image Arlington
It was easy and very well explained. Jaclyn was great.
Google
5.0/5
Jun 9, 2022
Google Ideal Image Arlington
First treatment went well. Nurse was very supporting and knowledgeable
Google
5.0/5
Jun 3, 2022
Google Ideal Image Arlington
Easy, fast and staff is great!
Google
1.0/5
Jun 2, 2022
Google Ideal Image Arlington
Not the best because I was scheduled to come in for cooltone and I was 10 min late and they told me i had to rescheduled a month out which was June 1st .I Showed up 15 min early and they didn't start until 10 min after this time . So why did they rescheduled me the first time if 10 min late don't stop anything ..Very disappointed and I feel like I wasted my money for these services never again tho.
Google
4.0/5
May 31, 2022
Google Ideal Image Arlington
Ideal Image has been a good experience for me. Today I was greeted by Tiffany and welcomed for my appointment as usual.
Google
5.0/5
May 30, 2022
Google Ideal Image Arlington
Very relaxing and was made to feel comfortable
Google
4.0/5
May 16, 2022
Google Ideal Image Arlington
I have had a great experience so far! Treatment has worked very well, can see a big difference!
Google
5.0/5
May 11, 2022
Google Ideal Image Arlington
My laser hair removal nurse is Wendy and she is the absolute best. I’ve been going to ideal image for a few years now getting my touch up treatments and I’ve had several nurses over the years and Wendy is by far the absolute best I’ve had. Her attention to detail is unlike any other and it makes for a pleasurable laser session. The entire staff at this location is super sweet and professional.
Google
5.0/5
May 11, 2022
Google Ideal Image Arlington
Very nice
Google
5.0/5
May 11, 2022
Google Ideal Image Arlington
I love the Arlington location everyone is so nice and friendly. Tabitha was a awesome Tech, and very knowledgeable.
Google
5.0/5
May 10, 2022
Google Ideal Image Arlington
I just love this location, the lady at the front desk was very kind. Tabitha was my tech she was very kind and gentle. I can't wait to go back, I'm loving my results.
Google
5.0/5
May 10, 2022
Google Ideal Image Arlington
Breanna did an outstanding job! Made me feel comfortable while doing my up filler & left more than pleased!! Highly recommend.
Google
1.0/5
May 5, 2022
Google Ideal Image Arlington
DO NOT DO BUSINESS WITH THESE PEOPLE! They will do/ say anything to get your card information. I called for an appointment and I was told that my services would be performed the same day. I went into my appointment and we discussed the treatment I read and signed the contract. The contract stated that they do not provide refunds for situations other than medical reasons. I wasn’t worried about it because I was told upon making the appointment that my services would be the same day. I paid for my service and I signed the contract, The representative then told me that there is no availability for a month. I told her that I want to cancel everything and that was not what I was told when I made my appointment. The representative told me that I would be refunded the same day and someone would reach out to me.Two days went by and no one contacted me and the money was not refunded. After 6 days I spoke the the regional case manager and he said that he will refund the money but there is a $100 processing fee. I was the one lied to, I signed the contract because of false information I was given. They are crooks GET your services done with another company.
Google
5.0/5
May 5, 2022
Google Ideal Image Arlington
My first meeting was with Jessica Wright. I loved her. She really made me feel right at home.
Google
5.0/5
May 2, 2022
Google Ideal Image Arlington
I enjoyed my visit with Lilly it was amazing. I'm really glad I did this can't wait to see the results afterwards.
Google
5.0/5
Apr 29, 2022
Google Ideal Image Arlington
This was my last IPL treatment and Wendy was EXCELLENT!! She was friendly personable and I had total confidence in her. She explained everything as she was doing the treatment and made sure I was comfortable (applied extra gel in "Spicy" areas). My previous treatments were fine but I just felt more comfortable with Wendy and I trusted that I was in good hands. The Fort Worth location (where I live) wasn't able to schedule me so I drove 40 minutes to the Arlington. I wish I had scheduled all my treatments with Wendy!! The receptionist, I think her name was Miranda, was great too !! Arlington definitely rates a 10!!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Arlington
I am extremely pleased with the service I received at Ideal Image Arlington. Morgan was very helpful and knowledgeable on the treatment process. I would highly recommend this office to anyone looking for effective laser treatment.
Google
5.0/5
Apr 25, 2022
Google Ideal Image Arlington
Lilly was a great tech! She took great care explaining everything to me and taking away my fear. I will come back.
Google
5.0/5
Apr 25, 2022
Google Ideal Image Arlington
Tabitha is amazing she is so helpful and knowledgeable! And the ret of the stagf are amazing!!!!!!
Google
5.0/5
Apr 25, 2022
Google Ideal Image Arlington
Ideal Image in Arlington is awesome! They always go above and beyond to ensure that their customers have the best experience and leave feeling great! Morgan always provides exceptional customer service, and the nurse Breanna was attentive, caring, and informative, answering my questions, and making me feel very comfortable during my procedure. I definitely recommend Ideal Image to anyone looking for a little enhanced beauty 🤩
Google
5.0/5
Apr 22, 2022
Google Ideal Image Arlington
Great location! Jessica Wright was very knowledgeable, professional, and made me feel great about my purchase!
Google
5.0/5
Apr 21, 2022
Google Ideal Image Arlington
Loved it!! Lilly is my favorite RN operator. She takes care of my daughter and myself and is super positive, efficient, and professional. Click
Google
5.0/5
Apr 19, 2022
Google Ideal Image Arlington
Ideal image is a great place to get laser hair removal done. Breana is super patient and takes the time to make sure you feel okay throughout the session whether you need pressure or ice, etc.
Google
5.0/5
Apr 16, 2022
Google Ideal Image Arlington
Everything was great!!
Google
5.0/5
Apr 12, 2022
Google Ideal Image Arlington
Brianna was my nurse today for my second syringe of lip injections. She’s excellent at what she does. Her judgment on placement was exactly what I wanted and she would always include me in deciding where to keep going and what my goal was for the visit. She’s very professional and extremely sweet! I can’t wait to book again! Specifically with Brianna! She’s the best!
Google
5.0/5
Apr 11, 2022
Google Ideal Image Arlington
Breanna was so nice and very professional. I noticed a huge difference in my treatment because she really took her time and was very thorough. She made me feel really comfortable ans I didn't feel like she was rushing me out the door. 10/10
Google
5.0/5
Apr 8, 2022
Google Ideal Image Arlington
Everyone was friendly and services met expectations
Google
5.0/5
Apr 7, 2022
Google Ideal Image Arlington
Very friendly and helpful
Google
5.0/5
Apr 5, 2022
Google Ideal Image Arlington
Good
Google
1.0/5
Apr 1, 2022
Google Ideal Image Arlington
I paid $1500 and a couple months later when I called to schedule my first appointment; they said my card could not be charged ($150) and therefore I received ZERO SERVICES and of course; no one was willing to help. I mean; it’s was 90% paid and I would’ve paid the balance no problem! I have never felt so dumb for making a purchase for a service I have never received! I did find another place; paid for fraction of the price and received excellent service in Plano with cosmetic surgery center. As a surgical assistant I advise you: STAY AWAY FROM IDEAL IMAGE—so many more affordable options with personalized service just for YOU!!! (Proof of $$$ paid below) on 09/01 **FOLLOW-UP 04/01 they contacted me after this post, a few days ago, and then ignored response e-mail and NO FOLLOW-UP since. I am soooo disappointed with their poor quality of customer service!!! I’m making every attempt to resolve this better with no effort from Ideal Image. It’s not right to scam anyone. As last resort, I will sue because I don’t feel it’s right what they do to some.
Google
1.0/5
Mar 30, 2022
Google Ideal Image Arlington
I signed up for the 18 month program and was told it was very important to get scheduled every 6 weeks. First session went great. Second not so much. Made an appointment, didn't confirm and it got cancelled they made it for two days later. Then wouldn't do it at that time because I had fake tanned too recently. Understood my fault. The location said they had booked me for March 31st at a different location. When I didn't receive the confirmation text or email 24-48 hours before I called customer service to see what was going on. They told me the appointment was never made, and nothing was available until may 5th. Obviously annoyed I agreed and requested an email or text confirming the appointment was made. The person on the line refused to send me one said that it was not their policy to send a confirmation text or email until 48 hours before. I explained to her if I wait until 48 hours before may 5th and it's not scheduled like this last time then I will be out another month or so. Not to mention I have proof that they do in fact send confirmation emails when the appointment is made. Do not sign up for their services they make it extremely difficult to stick to the schedule that is necessary to get optimal results
Google
5.0/5
Mar 27, 2022
Google Ideal Image Arlington
Absolutely loved Breanna and Morgan!! Absolutely fabulous!!
Google
5.0/5
Mar 22, 2022
Google Ideal Image Arlington
Everyone I talked with about the company and procedures were very helpful. Thank you!
Google
5.0/5
Mar 22, 2022
Google Ideal Image Arlington
Jenn Sutton helped me and made me comfortable to start my journey with Ideal Image and Lily did my first treatment and was sooo nice and made me feel at ease during my appointment. Everyone in the office was also very kind! Thank you so much! 😀
Google
5.0/5
Mar 22, 2022
Google Ideal Image Arlington
Tabitha rocks! She has made my first time laser hair removal experience one for the books 📚 Awesome staff = Great experience
Google
5.0/5
Mar 18, 2022
Google Ideal Image Arlington
Excellent
Google
5.0/5
Mar 17, 2022
Google Ideal Image Arlington
Very nice and friendly
Google
5.0/5
Mar 16, 2022
Google Ideal Image Arlington
Friendly, fun, knowledgeable staff!!! The medical technicians are artists! I love my filler results and can't wait to try out other services they offer!! I LOVE ARLINGTON IDEAL IMAGE! 💖💉😍
Google
5.0/5
Mar 15, 2022
Google Ideal Image Arlington
Had a great time! Great staff members!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Arlington
All my appointments with Breanna are so good! She is the best and makes everything feel better literally and physically! She always is very informative and is there for her patients!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Arlington
Great! Thanks so much
Google
5.0/5
Mar 4, 2022
Google Ideal Image Arlington
Catrina was so friendly & helpful! Being older I had never done zoom before & she guided me through with great patience. She explained everything & managed to find me an appointment quickly even though really booked! I’m looking forward to my visits. Thank you Catrina!!
Google
5.0/5
Mar 1, 2022
Google Ideal Image Arlington
Follow up cool sculpting. Staff is always very cheerful and professional. I am disappointed that you will not treat the groin area. Doctors offices will treat this.
Google
1.0/5
Feb 28, 2022
Google Ideal Image Arlington
Did not get results and it was a waste of money
Google
1.0/5
Feb 28, 2022
Google Ideal Image Arlington
Covid started and was not able to complete my laser sessions. I was never notified when they re-opened, and was told my contract expired when I contacted them myself. I've been told multiple times that someone higher up would contact me (I belive they said the district president), but it has been over a month and no one has ever reached out to me even when I call the arlington location to only be told they will put in my notes that I've already been waiting for someone to help me. Terrible.