Dallas (Arlington)

3751 Matlock Road
Suite 113
Arlington, Texas 76015
817-522-1503

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • At the corner of Matlock and Highlander is where you will find our Registered Nurses happily changing lives while sharing their extensive training and expertise with Laser Hair Removal, CoolSculpting, Ultherapy, Broadband Light Therapy, and injectables including Botox, Juvéderm, and Restylane. We pride ourselves on having the most compassionate and caring staff that will help you create the you that you have always dreamed of!
  • We will welcome you with our southern charm and while we encourage you to visit with us while enjoying a sweet tea you can expect to leave with a personalized treatment plan designed especially just for you!

We are located off of I-20 on Matlock Rd. just before the Matlock Rd and Arbrook Blvd intersection on the right-hand side (turn left onto Matlock Rd. if you are coming from Ft. Worth; turn right onto Matlock Rd. if you are coming from the East). We are in the same shopping strip as Chase Bank, Smoothie King, and America’s Best Coffee.

4.2/5
4.2 /5
343 Reviews

Google
5.0/5
Jan 17, 2022
Google Ideal Image Arlington
This was my first time getting any kind of injections and it went great! All of the staff were very nice and knowledgeable. They helped answer my MANY questions and made me feel comfortable. Hannah Martindale did my lips and they turned out exactly how I wanted them! Can’t say enough about Hannah, she did amazing!
Google
5.0/5
Jan 17, 2022
Google Ideal Image Arlington
I had the most amazing experience with Hannah Martindale and her team. All of the injectors went above and beyond to make me feel comfortable, since this was my first time ever being injected. The whole experience was painless and Hannah Martindale was very professional. I am blown away with how amazing my lips look and cannot wait to come back soon!
Google
5.0/5
Jan 15, 2022
Google Ideal Image Arlington
They are always nice prompt. I have great results for laser hair treatments on my face. I'm on session 6. I love it!!
Google
5.0/5
Jan 13, 2022
Google Ideal Image Arlington
Office staff was professional and friendly. Walked in at the time of my appt. and they were ready for me! I had Botox (great price per unit, by the way) and I am looking forward to trying their facial laser treatment.
Google
5.0/5
Jan 13, 2022
Google Ideal Image Arlington
Front desk very helpful. Reagan and Dasia very professional Wendy Is great very knowledgeable and patient
Google
5.0/5
Jan 12, 2022
Google Ideal Image Arlington
I was really nice experience; I liked a lot, and I am very satisfied.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Arlington
The staff was friendly and accompanying to my needs. The doctor was thorough in her assessments. The procedure was fast and easy.
Google
5.0/5
Jan 5, 2022
Google Ideal Image Arlington
Was a little nervous at first but from talking to Andrea, the Zoom conference with Allison, I really enjoyed the experience and looking for the results that I'll get! Thanks!!!
Google
3.0/5
Jan 3, 2022
Google Ideal Image Arlington
Nothing against the employees at the location, everyone of them where sweet and professional. Always made me feel comfortable and always asked if I was okay after each procedure. My 3 is to the sales team, when I signed up I was told that my appointments would be between 4 to 6 weeks from each other. ALL of my appointment were 6 to sometimes 8 weeks from each other, which made me feel like I lost days from getting the procedure to my satisfaction. When ask at the end of my cycle or pay period, I was told that for the areas I was attending too it's about 8 procedure in total. Something I was NOT informed off. I wasn't able to get my "last procedure" under my cycle due to a couple of days after my last payment. The lady at the front desk said she could send a email and request one (1) more procedure after my final payment, till now I have not received an email confirming this, she did added that a lot of times this is not approved BUT that she would send in the request either-way. Honestly I am not satisfied as I still can feel hairs poking out, specially on the chin area and for the amount that I paid I believe I should be more satisfied then what I am. I paid for 3 areas (upper lip, chin and lower chin)
Google
1.0/5
Jan 1, 2022
Google Ideal Image Arlington
I wouldn't recommend them at all. I spent over $2000 on laser hair treatments and it's almost like nothing ever happened. I have random patches of hair still growing and I wasn't able to complete the entire treatment because of their lack of available appointments. There were several months in between my appointments just due to them not having any availability as a result of the winter storm in February. If that's the case they should have extended peoples contracts or not charged during those months that no appointments were available. I'm not happy at all and I want some of my money returned. I would have been better off getting waxed or going somewhere else.
Google
5.0/5
Dec 29, 2021
Google Ideal Image Arlington
The nurse was very friendly. She was training and did an amazing job!!!! I never have a long wait and they get the job done quick and easy.
Google
5.0/5
Dec 29, 2021
Google Ideal Image Arlington
I visited the Arlington location as well as the Colleyville location for my procedure. Both of the ladies that I had experience with were nice and professional. The offices were clean and inviting and I didn't have to wait long for either of my appointments. Overall I have been very pleased with my experience and can't wait to see my final results!
Google
1.0/5
Dec 27, 2021
Google Ideal Image Arlington
I haven't been there yet. However, I spent over $2000 and no one from the store ever even called me like the sales rep told me would happen.
Google
2.0/5
Dec 23, 2021
Google Ideal Image Arlington
I was told 50 Percent on treatments and offered 40 percent . Not happy . Resay to pay in full if honored ,.
Google
5.0/5
Dec 17, 2021
Google Ideal Image Arlington
Lily is amazing. She was so sweet and helpful during the procedure. And above all gentle. I appreciated it
Google
5.0/5
Dec 15, 2021
Google Ideal Image Arlington
Kristi Martinez was great!
Google
5.0/5
Dec 2, 2021
Google Ideal Image Arlington
Great staff. Very professional. Handle everyone with care.
Google
1.0/5
Nov 26, 2021
Google Ideal Image Arlington
I repeatedly told them over and over how unhappy I was with their service then they Luer you in to get you to pay more and then again I was not happy with my service so then I tried to get some of my money back I have over $350 in Botox then I’m probably never going to use
Google
2.0/5
Nov 23, 2021
Google Ideal Image Arlington
I am originally from CA & have had laser hair removal done for years. I was told by my laser hair removal office in Walnut Creek, CA that hair removal is much cheaper in TX from what their colleagues & family members advised them. Well, it's not. It's actually much higher than what I was paying AND you all lock folks into thousands of dollars for 18 months on a monthly payment plan. The price quoted actually included a "special" so I can't even imagine what the full cost is. The cost of living, retail space, and taxes in TX are much lower than CA. I expected it to be the same cost, if not lower. I will contact my previous office for a referral in TX. I should have avoided a chain laser hair removal company, but I thought that it would be a good deal with the sale going on. The office that I went to in CA was owned & operated by a RN. And she didn't need to call another RN in to examine me. They did here just to say that it may not be beneficial but feel free to pay a price that someone who had never had hair removal would pay (paraphrasing) . To put it in perspective, I would pay about $70 in CA for a "touch up", while I was told here that it would be $250 because it would not be on a plan. Anyone who has had laser hair removal knows that you get to a point where you don't need to come as often. Why would I sign up for an 18 month plan if I don't need it? Just to pay less upfront but more over time? I don't think so! It would behoove anyone coming here for service to check around for pricing. I am sure there are smaller quality offices who have better pricing. But if you don't know, you don't know. A lot of things seem good and do able when it is put on a payment plan.
Google
5.0/5
Nov 22, 2021
Google Ideal Image Arlington
Fast, friendly service. No wait time.
Google
5.0/5
Nov 18, 2021
Google Ideal Image Arlington
Wendy and Tabitha at the Arlington store are so sweet and amazing. I drive further just because of it!
Google
5.0/5
Nov 11, 2021
Google Ideal Image Arlington
every time I come to this place, no matter the location, service is diligent and everyone is so welcoming and make you feel more confident before walking out the door! 10/10 recommended and thank you to Reagan for getting me set up for my next appointment before I even headed back for today’s session!
Google
5.0/5
Nov 10, 2021
Google Ideal Image Arlington
Wonderful technicians
Google
1.0/5
Nov 9, 2021
Google Ideal Image Arlington
If you have a problemWith your credit cardOrAny down the road situations for refunds you could forget it
Google
5.0/5
Nov 9, 2021
Google Ideal Image Arlington
Reagan and Lily were great and very professional. I Highly recommend the Arlington location.
Google
5.0/5
Nov 5, 2021
Google Ideal Image Arlington
A great experience and a wonderful representative of your company.
Google
5.0/5
Nov 4, 2021
Google Ideal Image Arlington
The ladies were so pleasant and easy to talk to from and that was from the phone call to the nurse the whole office that helped me that day 100%+
Google
5.0/5
Nov 3, 2021
Google Ideal Image Arlington
It was excellent and I loved the teach that I had
Google
5.0/5
Nov 3, 2021
Google Ideal Image Arlington
I had an overall great experience at the Arlington location. I was in and out in no time. Shanell, my nurse, was knowledgeable, nice, and attentive. Overall, I highly recommend this location. Excited for my second session in January!
Google
4.0/5
Nov 3, 2021
Google Ideal Image Arlington
Great everyone was nice and professional and fast
Google
3.0/5
Nov 1, 2021
Google Ideal Image Arlington
The staff was great. Just wasnt happy with my lip fillers. They literally disappeared after about the 3rd day and I felt like my money was completely wasted. I honestly can't tell even the slightest difference. This was my first time and I was really disappointed.
Google
1.0/5
Oct 28, 2021
Google Ideal Image Arlington
Horrible, I had no results the management will not call you back and they wasted my time coming back in to take pictures they did nothing with. Not to mention I referred 4 ladies that also did cool sculpting
Google
1.0/5
Oct 26, 2021
Google Ideal Image Arlington
I paid 520$ for botox no results This place just worked for money only
Google
5.0/5
Oct 25, 2021
Google Ideal Image Arlington
It was great. Everyone was polite and professional. I felt completely comfortable in my nurses hands
Google
1.0/5
Oct 20, 2021
Google Ideal Image Arlington
This is rip off, the have prices on website they're not real, they want you to sign a membership for them to offer you cost on the website, literally falls prices false advertising
Google
1.0/5
Oct 20, 2021
Google Ideal Image Arlington
PLEASE BE CAUTIOUS OF COOL SCULPTING! I had cool sculpting done a couple years ago on my inner thighs and instead of decreasing the fat cells I had a horrible side effect and the treatment caused more fat cells to grow. I don't recommend CoolSculpting!
Google
5.0/5
Oct 18, 2021
Google Ideal Image Arlington
Great first time experience!
Google
5.0/5
Oct 12, 2021
Google Ideal Image Arlington
Very efficient and professional! All staff makes you feel very comfortable. Highly recommended!
Google
5.0/5
Oct 7, 2021
Google Ideal Image Arlington
My nurse Chantel was FANTASTIC. I was super nervous and she calmed me down and did the procedure painlessly
Google
5.0/5
Oct 5, 2021
Google Ideal Image Arlington
Ideal image is such a great place, all the way around. Channel was my nurse today. She was really great! She did everything well. The young lady at the front desk had great customer service as well.
Google
5.0/5
Oct 4, 2021
Google Ideal Image Arlington
Ideal Image has changed my life and this location is awesome. They are never running behind and have never cancelled my appointment like some other locations have. Very clean and friendly staff.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Arlington
Made me feel okay with myself and understanding so I felt comfortable taking about my body.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Arlington
Welcoming and quick! Couldn’t be more satisfied.
Google
5.0/5
Sep 27, 2021
Google Ideal Image Arlington
It was great the technician was superb
Google
5.0/5
Sep 23, 2021
Google Ideal Image Arlington
The staff was friendly and professional. I felt comfortable as they were reassuring me about the process. I would recommend Ideal Image to others.
Google
5.0/5
Sep 23, 2021
Google Ideal Image Arlington
Great experience .. love the tech she is awesomeness
Google
5.0/5
Sep 23, 2021
Google Ideal Image Arlington
Awesome 👌
Google
1.0/5
Sep 16, 2021
Google Ideal Image Arlington
They closed for covid in the middle of my treatments. They never contacted me when they opened back up. They canceled two appointments I had and I had to go to the office to make a new one. 3 weeks later I go back and they tell me I have to pay a copay because my contract is EXPIRED. I tried to tell them there are extenuating circumstances but they just said "sorry" with no resolution. I told them to print my contract and they couldn't. DONT GO HERE!
Google
5.0/5
Sep 9, 2021
Google Ideal Image Arlington
Amazing!!
Google
1.0/5
Sep 6, 2021
Google Ideal Image Arlington
Never had any medspa, aesthetics place or any type of related business ask me to prepay for products when I had never yet had an appointment at their facility. The consultant that I spoke with clearly knew nothing about dermal fillers. He was asking me to estimate how many vials I thought I might need 🙁 This seemed like a scam. I just said "no, I'll find another provider".
Google
5.0/5
Sep 2, 2021
Google Ideal Image Arlington
I’ve been coming to ideal image for laser hair removal and have had a wonderful experience each time! Their entire staff is super friendly, helpful, and professional. Would most definitely recommend Alexa. She did my laser hair removal session, and she was incredibly sweet, knowledgeable, and made me feel comfortable throughout the whole process! 🙂
Google
5.0/5
Aug 26, 2021
Google Ideal Image Arlington
The technician was very thorough and listened to feedback during my appointment.
Google
1.0/5
Aug 24, 2021
Google Ideal Image Arlington
Call at least 2 days before your appointment to confirm verbally and get the person’s name. Otherwise they will automatically cancel your appointment even if you confirmed in the system. There’s no way for you to prove that you confirmed your appointment. They have no sympathy whatsoever even though they know it takes at least a month to get an appointment. Called 5 times after receiving cancellation email and no one would pick up the phone. Left messages with no response. Had to call customer service in Tampa to have them transfer the call to the clinic to actually pick up the phone.
Google
5.0/5
Aug 19, 2021
Google Ideal Image Arlington
Staff was friendly, personable, and informative
Google
5.0/5
Aug 18, 2021
Google Ideal Image Arlington
Informative, patient and friendly
Google
5.0/5
Aug 15, 2021
Google Ideal Image Arlington
The nurses are excellent!! Very friendly and professional
Google
5.0/5
Aug 10, 2021
Google Ideal Image Arlington
I had my 1st laser hair removal appointment today with Tabitha. She was so sweet, she talked to me the entire time and went with a pace that was comfortable for me.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Arlington
The nurses are amazing, great service
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
Alexa was great for taking me. Thank you!!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
The nurse Alexa was great
Google
5.0/5
Aug 7, 2021
Google Ideal Image Arlington
I am such a fan of this location. I have used the same nurse very time. I feel taken care of by Alexa and she is so efficient.
Google
5.0/5
Aug 4, 2021
Google Ideal Image Arlington
Staff is friendly and professional. No delays and best quality services! Chanel is amazing! 🤗
Google
5.0/5
Aug 2, 2021
Google Ideal Image Arlington
Staff, including my nurse, were friendly, efficient and thorough. I liked my nurse so much so that I requested her for my next appointment. Thank you 😊
Google
1.0/5
Jul 26, 2021
Google Ideal Image Arlington
After today’s appointment, I was told that I owed a copay even though I still have 2 sessions left. The attendant stated that my contract had expired. There is no documentation about the location shutting down due to a flood and having to be rescheduled (I asked to go to another location and they stated that wasn’t allowed); they also cancelled an appointment due to covid and no time is being allowed for that. This location also can’t seem to keep staff. It’s like a revolving door every time I go in. This is my third treatment area and will be my last. Very disappointed in the service over this last treatment time. One nurse didn’t even know how to prep for appointment. She never asked me to wipe down legs, didn’t take pencil marks off or offer aloe before leaving.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Arlington
Great experience, not a long wait, nurse is very patient and friendly.
Google
1.0/5
Jul 20, 2021
Google Ideal Image Arlington
You can never depend on this place to follow through with appointments. They are unprofessional and have new employees every time I go in there and half the time don’t have the nurses they need for certain procedures . This last visit was the last straw for me. Don’t waste your time or money.
Google
4.0/5
Jul 14, 2021
Google Ideal Image Arlington
Courtney was very knowledgeable, friendly & answered my questions.
Google
5.0/5
Jul 13, 2021
Google Ideal Image Arlington
I was treated with the utmost hospitality. Very comfortable and friendly staff.
Google
1.0/5
Jul 12, 2021
Google Ideal Image Arlington
Horrible
Google
3.0/5
Jul 8, 2021
Google Ideal Image Arlington
love the time given, and she was understanding on women issues ill have to keep looking for a discount I can start the program with. Once ill get enough funds ill be back to sign up for the service. Overall ill give it a 7
Google
5.0/5
Jul 8, 2021
Google Ideal Image Arlington
Absolutely wonderful, Chanel and Kat are very precise with their hair removal and such sweet people!
Google
5.0/5
Jul 7, 2021
Google Ideal Image Arlington
Everyone is always so wonderful
Google
5.0/5
Jul 7, 2021
Google Ideal Image Arlington
Very professional staff that always go above & beyond to make me feel comfortable, and make the experience the best possible. Any friends that have mentioned laser hair removal and are considering elsewhere, I highly recommend Ideal Image & the lifetime warranty behind the service.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Arlington
My experience has been great. Very friendly staff. Educated on the procedure. I felt no pressure to do more then what I think was needed.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Arlington
It was the bee's knees, It was the spiciest (IF THAT'S EVEN A WORD) visit ever..I can't wait to come back for my next session so you can do exactly what Timberland and Aaliyah said make it hot like fire ...lol
Google
5.0/5
Jun 16, 2021
Google Ideal Image Arlington
It was very informative and motivational! Will be scheduling my first session soon!
Google
3.0/5
Jun 15, 2021
Google Ideal Image Arlington
I received my second treatment of BBL, and overall I was happy. My first appointment was much more thorough and covered some problem areas. During my second treatment I was never asked which areas were of concern to me and she started with the laser and approximately 25-30 min she was done. Never touched below my jawline and below my chin, which were areas I was very clear while purchasing the package that I wanted treated. I waited over a year for these appointments due to COVID, and now I feel as if I am being nickeled and dimed about 1-2 inches of my face.
Google
5.0/5
Jun 11, 2021
Google Ideal Image Arlington
it was very good i love the services they were very nice to and willing to help me the girl who help me was really good to me and was very nice and and everything went very smooth too with the pain but it wasnt as much pain at all she went really and fast help easy my pain on top of that i will deftly recommend and will keep going with them too
Google
5.0/5
Jun 10, 2021
Google Ideal Image Arlington
My visits are always professional. The staff is friendly and knowledgeable.
Google
3.0/5
Jun 7, 2021
Google Ideal Image Arlington
It was okay. The staff was nice and attentive. When it came to the questionnaire very little options reflected me and any of the results of me being in the sun.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Arlington
Friendly staff, fast service.
Google
4.0/5
Jun 5, 2021
Google Ideal Image Arlington
Overall the experience was good. When setting up my next appointment that was supposed to be in 10 weeks, the next available appointment wasn't until 14 weeks. Hope this doesn't mess up the amount of treatments I am supposed to receive.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
It was great. I love my Tech person. I try to get her everytime because she is so personable and nice.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Arlington
This was a very professional and great experience
Google
5.0/5
May 29, 2021
Google Ideal Image Arlington
Everything was excellent
Google
5.0/5
May 28, 2021
Google Ideal Image Arlington
It was very welcoming and the lady that did my Lazer treatment was absolutely hilarious.
Google
5.0/5
May 26, 2021
Google Ideal Image Arlington
The staff were friendly and attentive.
Google
5.0/5
May 19, 2021
Google Ideal Image Arlington
Everyone was friendly, welcoming, and very accommodating from the moment I arrived till the end of my appointment. I felt very comfortable with Tonya and her professionalism and warm friendly manner throughout the procedure. She was also Very knowledgeable in answering every question thoroughly.
Google
5.0/5
May 18, 2021
Google Ideal Image Arlington
Great!
Google
5.0/5
May 17, 2021
Google Ideal Image Arlington
Amazing as always. Listened to me when I explained what I wanted and delivered as always. Amazing customer service and communication. Will you only come to ideal image for my Botox and fillers.
Google
5.0/5
May 15, 2021
Google Ideal Image Arlington
I had a great experience receiving UL Therapy with Kat. The atmosphere was comfortable, she was very engaging and explained the treatment and what to expect very well. Kat is amazing at what she does and how she handles Clients. Highly recommend!!
Google
5.0/5
May 5, 2021
Google Ideal Image Arlington
My experience with Katherine was amazing. She was very friendly, efficient and had me in and out in no time. It had been a minute since my last visit so she had some work to do. I appreciated how she made me feel comfortable upon my arrival. Can't wait until my next visit with her.
Google
5.0/5
May 3, 2021
Google Ideal Image Arlington
youmi was so amazing. very thorough. very easy to understand the financial aspect of it all. all the paperwork and the docu sign she was excellent 👌 kudos to her and also the representative that initially contacted me. excellent excellent phone etiquette on both of there behalfs.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Ideal Image in Arlington is amazing! Morgan at the front desk has always been super helpful with answering all of my questions and scheduling my appointments. The nurses are knowledgeable and amazing at what they do. I have had injectables and laser hair removal and the results are outstanding. I definitely recommend anyone who is interested to visit here first!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Love this place. Their customer service is always amazing, especially with Morgan! I can’t speak more highly of this location!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Called in to ask about continuing my laser treatment at the Arlington location. I spoke with a really nice girl named Morgan and she was super helpful! She answered all of my questions and told me exactly what I needed to do to transfer locations. I’m excited to meet the rest of the staff!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Had my lips done here as well as some laser and I have been beyond pleased with my results!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
Maddie has been doing my Botox since I started and I will never cheat on her with another medspa! Very professional and fantastic every single time. Highly recommend seeing Maddie in Arlington for your Botox needs!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
This was my first time coming to this location and I love it!!!!
Google
5.0/5
Apr 30, 2021
Google Ideal Image Arlington
My very first appointment for laser hair removal! I felt absolutely comfortable ! The whole Staff was amazingly sweet very warm and welcoming. I wasn’t shy at all!! Kat was my the tech and let’s just say they have the right one for the job; great energy very fun and as if you’ve been knowing her like a friend of the family !! If you’re looking into laser hair removal definitely give it a try and book the Arlington location!