Dallas (Garland)

4430 Lavon Drive
Suite 364
Garland, Texas 75040
972-746-2823

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Garland location is conveniently located on Highway 78 (Lavon Drive) just northeast of Highway 190 (President George Bush Turnpike) in North Garland.

Conveniently located on the northeast corner of State Highway 190 (President George Bush Turnpike) and State Highway 78 North in north Garland.

Exit 78 North, turn right into the main entrance and then turn left at the first street. We are located in the last small building, facing Dillard’s.

4.5/5
4.5 /5
144 Reviews

Google
5.0/5
Apr 8, 2021
Google Ideal Image Garland
I had the best experience ever here!! The staff was excellent, Jager helped me through the processing of the appointment and Navadia was a sweetheart at the front desk... Once I went in for my Botox Procedure, Nurse Tonya walked through the steps and made me feel very comfortable, she is absolutely awesome..Great Service, Clean Facility and Beautiful Results..
Google
5.0/5
Apr 7, 2021
Google Ideal Image Garland
Great communication and expertise is very high.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Garland
I love this place my laser hair removal going do well specially i love cecily and thu they always so helpful and friendly thankyou ideal image garland 😊
Google
5.0/5
Apr 3, 2021
Google Ideal Image Garland
Not only is the receptionist courteous & professional, but Cicily is so nice. She doesn’t rush through the treatment, & she makes sure that you’re comfortable the entire time.
Google
5.0/5
Apr 3, 2021
Google Ideal Image Garland
Jager, Cecily, & Thu are wonderful. Great customer service...the greeting was so happy and chipper, and Thu did my Botox expertly. I’ll be back!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Garland
Wonderful outcomes with each service. Highly recommend Tonya for services and Jager will help you get the best deals and options!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Garland
I enjoyed my visit and had a great experience! I really like the nurse, TU, that handled my treatment. Will be returning to get other areas treated soon!
Google
1.0/5
Mar 22, 2021
Google Ideal Image Garland
I clearly explained our concerns but they told me to call me the next day but nobody called us. It is already been 2 weeks after I talked to them. Poor communication
Google
5.0/5
Mar 22, 2021
Google Ideal Image Garland
I LOVE the lady that zapped my face this time. If ya'll had a lady like her everywhere I promise you would be in Forbes magazine & trading on NYSE. She is absolutely FABULOUS!!!!
Google
5.0/5
Mar 20, 2021
Google Ideal Image Garland
Cecily was so nice and informative! She made me feel comfortable through out the whole process! It was a wonderful experience!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
Cecily is so good and thorough, honestly the best if you wanna get lazer hair removal done. The clinic is very booked up the majority of the time but the staff is always very sweet and will work with you.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
They are really informative and professional. The Covid-19 precautions are pretty good. The NPs are really great.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
Wonderful! I really appreciate the call to come in earlier. I was able to get in and out swiftly. The treatments have given me results I'm happy with and the NPs have been very professional and made sure I was informed and comfortable.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Garland
New member here. I am very pleased with the flexibility and outstanding customer service at the garland location. The staff is very friendly and knowledgeable. I look forward to years of great service.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Garland
** EDIT** I would like to thank Kendra for quickly responding to my review. I appreciate Kendra for taking the time to resolve the problems that I experienced. She has renewed my opinion and turned my negative encounter around. I purchased a special package in November 2020 and could not get an appointment until January 2021. When I asked about the length of time to the appointment, I was told the holidays and everyone wants in. The day before my January appointment, I called the office and was told my appointment had been canceled because they could not reach me. I informed Payton that no one had reached out to me and that was why I was calling the business. She apologized and fixed the appointment but I had to move another scheduled appointment so I could be seen. Fast forward to today (March 2021) I receive a text message and a voicemail to say that my appointment needed to be rescheduled. Clearly I was upset and very unhappy. When I called I immediately went to hold with no employee actually answering just went straight to hold and elevator music. When the female did finally answer the phone call quickly continued to go downhill. She kept saying “I am just the messenger.” I informed her the trouble with my last appointment in January which she confirmed she looked at. Then stated that the male nurse was still recovering from surgery so he was not cleared to work. I made an appointment for that day not a specific person I said. She should have never given me that information. She also informed me that Payton was fired when I asked to speak with her and that the regional manager was on PTO until tomorrow. All things an employee should not give out. I stated clearly my business is not needed here and that I wanted a full refund for all my pending already paid for treatments. Again, Kendra will be in tomorrow. The employee was offering me a reschedule for 29 April when I was not the one wanting the reschedule let alone this is less than 24 hour notice. My time is just as important as this business. I choose this company based off of a previous experience in another State. I have purchased packages that I cannot get nor get this office to keep my scheduled appointment. I also signed up for their membership but did not realize joining basically means paying for hard to get appointments, appointments that get canceled and less than helpful or kind service. I have taken time off from work just to get an appointment and now that has been short notice canceled which I scheduled back in January. I was told that I would receive a call tomorrow and I hope that they can make this right.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Garland
Maggie was kind, professional and super helpful. It was a great experience with my virtual evaluation.
Google
5.0/5
Mar 15, 2021
Google Ideal Image Garland
The RN who did my coolsculpting was extremely professional and knowledgeable. I felt comfortable and respected. Im looking forward to coming back for further treatments.
Google
1.0/5
Mar 15, 2021
Google Ideal Image Garland
Too expensive. No other options available
Google
5.0/5
Mar 5, 2021
Google Ideal Image Garland
I had a great experience today at my treatment , Naudia up at the front is wonderful to work with. Cecily my nurse was very professional and just nice to talk to!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Garland
Staff is always friendly, professional, and willing to educate.
Google
4.0/5
Mar 4, 2021
Google Ideal Image Garland
Everything was professional & courteous
Google
5.0/5
Mar 4, 2021
Google Ideal Image Garland
Thu is incredible!!! She was so patient and understanding and helped me feel comfortable during my appointment. I had a lot of questions for her and she answered every single one of them for me. The front reception staff is also really friendly and welcoming! I felt really taken care of at this location and am looking forward to continuing my care with the team here! (By the way, my lips look FABULOUS! Thu did such a wonderful job! I love my new look!)
Google
4.0/5
Mar 3, 2021
Google Ideal Image Garland
Somehow missed the confirmation for an appointment (didn’t get a voicemail/text) but the front desk was able to get me in the next day, thank fully. They’re all super nice. Love the techs as well.
Google
5.0/5
Mar 2, 2021
Google Ideal Image Garland
I recently signed up for a laser hair removal package with Naudia. Naudia was so easy and very friendly to work with. I had a great experience! She was knowledgeable, efficient, and fun to talk to! She was able to answer all of my questions and concerns that I had. 10 out of 10 recommend to work with Naudia at the Garland location.
Google
5.0/5
Mar 1, 2021
Google Ideal Image Garland
Allison was i credibly awesome to work with! She really helped me feel even more excited than what I already was!
Google
5.0/5
Feb 20, 2021
Google Ideal Image Garland
The girls at the Garland office were SO great to work with. Cecily did my Botox injections and I couldn’t say enough amazing things about her. I typically break out in a full body sweat from the injections, whether it be nerves or just my body’s natural reaction — but this time nothing! Cecily gave me a cold ice pack for the back of my neck right from the start and helped me control my breathing throughout each injection and not a drop of sweat or light headedness! I had such a great experience and would recommend Cecily and this location every time!
Google
4.0/5
Feb 15, 2021
Google Ideal Image Garland
The consultant that I had a zoom meeting with was ok. I would recommend not getting frustrated and telling clients “you usually don’t spend this much time talking to people” when they are simply trying to understand the process which can be very confusing.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Garland
**Edit. The manager Kendra reached out to me today and was very professional and communicated. She was able to fix my issues. Thank you Kendra for reaching out to me. I’ve been waiting for two weeks for the manager of this location and haven’t gotten one call. It was bad enough that I was told two weeks ago that I was suppose to sign another contract after being told that my contract closed(there was no call or notice to tell me that this was happening) but the person who was suppose to give me the contract still haven’t called me. Also, when I signed up to do coolsculpting treatments, I was set up on a payment plan, and was told I was ready to go. I was able to schedule 2 cool sculpting appointments and had them both completed. Then I scheduled an appointment in dec and had to cancel do family reason. But when I tried to set up appointment in Jan, I was told I couldn’t do it and that I had to wait till I was done paying off my treatments. What the hell? That’s not was told when I signed up for this. If I had no, I wouldn’t have ever gotten it done at this location. I don’t even want to do my last 4 cycles of cool sculpting and just move on from this company. They lack of communication from this establishment is disappointing. If you are wanting to go here, save your money and go somewhere else.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Garland
Fast and effective
Google
5.0/5
Feb 3, 2021
Google Ideal Image Garland
I LOVE ideal image they’re are amazing and so caring to their guest and treat them with excellent service from front desk to the nurses treating you! HIGHLY recommend!
Google
5.0/5
Jan 28, 2021
Google Ideal Image Garland
I thought it was a great experience the staff were very sweet and professional. Made me feel comfortable at all times.
Google
5.0/5
Jan 27, 2021
Google Ideal Image Garland
Megan was persistent with her follow up. She was determined to get me set up on an appt. Tiffany was the best. She answered every single question and addressed every concern that I had. More importantly, she listened more than she spoke. Love it!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Garland
Very comfortable environment, staff very friendly and cares about your well-being
Google
5.0/5
Jan 20, 2021
Google Ideal Image Garland
Wonderful experience at this location. Staff was friendly and informative from start to finish. Definitely recommend 👍
Google
5.0/5
Jan 11, 2021
Google Ideal Image Garland
Cecily is SO AWESOME & patient! She has a very calm and sweet personality! She gave me frequent breaks and ice packs to help me make it through my laser hair treatment!!! Love! Love! Love her and the new found confidence my treatments have given me!
Google
5.0/5
Jan 6, 2021
Google Ideal Image Garland
It was a great and friendly experience..
Google
5.0/5
Dec 29, 2020
Google Ideal Image Garland
Excellent patient are and customer service
Google
5.0/5
Dec 27, 2020
Google Ideal Image Garland
As always, it was a pleasant painless experience!
Google
5.0/5
Dec 17, 2020
Google Ideal Image Garland
Had such a great experience at Ideal Image's Garland location. Nurse Cecily is simply amazing at her job as she is professional and friendly. Highly recommend this location.
Google
5.0/5
Dec 16, 2020
Google Ideal Image Garland
I trust the staff at Ideal Image Garland. They are honest and genuine. They make suggestions based upon my needs and even factor in work or travel. I appreciate the immediate response every time I call.
Google
5.0/5
Dec 13, 2020
Google Ideal Image Garland
Thu, did my botox and she was very attentive and addressed all my concerns. She was very friendly and professional. She could tell I was a little nervous so she gave me a stress ball and a bottle of water to help ease my anxiety since I'm a little nervous about needles! I love the way it turned out and I highly recommend her especially if it's your first time. 🙂
Google
5.0/5
Dec 11, 2020
Google Ideal Image Garland
I had my first Botox treatment here with RN Thu and she was amazing! I am terrified of needles but she had put me to ease and was gentle. She told me I would be a repeat guest and she is absolutely right. I am loving my Botox treatment. I highly recommend Ideal Image in Garland if you want to look your best!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Garland
I had an amazing experience, payton at the front was so helpful with any questions i had and getting me scheduled. tonya did SUCH a good job on my lips- i'm obsessed! cecily did amazing with my coolsculpting, she made me feel so comfortable during the entire process. 10/10 recommend going to ideal image for all of your cosmetic services!!!!
Google
5.0/5
Dec 9, 2020
Google Ideal Image Garland
OMG if you want to feel like a Queen and look fabulous here is the perfect place. Thank you Thu for make me feel so comfortable! You are fantastic! I feel refresh and ready for the holidays. Ladies you will love the entire staff!
Google
5.0/5
Dec 9, 2020
Google Ideal Image Garland
Matt at the Garland site is a MAGICIAN! I had almost a full beard (unpleasant for a 40ish woman). After 1 treatment and 6 weeks of growth I could find only *5* hairs!!!!! I highly recommend Ideal Image! I’m partial to Mat, but I’m sure everyone else there is equally awesome! 🥰🥰🥰
Google
5.0/5
Dec 1, 2020
Google Ideal Image Garland
Love it! Obsessed with their services here at the Firewheel/Garland location
Google
5.0/5
Nov 27, 2020
Google Ideal Image Garland
My laser hair removal tech Tu is amazing! She is always kind, friendly, and makes me feel so comfortable during my appt. This was my 1st visit since COVID and I was having major anxiety, but Tu reassured me that everything was sanitary and safe, and it made me feel so much more comfortable. She is Awesome!!!
Google
5.0/5
Nov 18, 2020
Google Ideal Image Garland
The only suggestion would be that if a customer receives a special offer notification after the contract is signed that the location be able to add that offer to the signed contact
Google
5.0/5
Nov 12, 2020
Google Ideal Image Garland
The nurse is super nice and knowledgeable with the laser information and rules.
Google
5.0/5
Nov 3, 2020
Google Ideal Image Garland
Thu and Cecily where amazing! They made me feel extremely comfortable through the whole experience.
Google
4.0/5
Nov 2, 2020
Google Ideal Image Garland
Cecily was great-explained everything and made it easy to understand!
Google
5.0/5
Oct 31, 2020
Google Ideal Image Garland
I don't know if these kind of things are really read, but I had the my lips done for the first time in my life and was a bad experience of me. I paid about $ 500.00 for upper and lower lips. and only got part of the top done and now I have on the left side of my upper lip is bigger then the right side. It was on me because it was at the end of the work day and I had not eaten all that day and I got sick. We had to not stop but no one ask me to come back to get them finished are anything. So, now I am out $500. for a job that was not completed. I will say that the male nurse did call me to check on me because I am a aged woman and my husband just passed away. So, I just give all of the people there a Great job well done. Larita
Google
5.0/5
Oct 29, 2020
Google Ideal Image Garland
I had a great experience at Ideal Image Garland. Everyone was kind and welcoming when I showed up for my appointment. Cecily was my nurse. She was knowledgeable, efficient and fun to talk to! She was thorough and answered all of my questions. She eased any anxieties I had and left me with beautiful results. 10 out of 10 recommend!
Google
5.0/5
Oct 28, 2020
Google Ideal Image Garland
awesome staff. always on time.
Google
5.0/5
Oct 15, 2020
Google Ideal Image Garland
Great experience over all , the nurses here are amazing and such a friendly staff. Naudia at the front has always been so helpful with adding new services. Iv recommended a lot of my family and friends here and they now are receiving services with ideal image.
Google
5.0/5
Oct 15, 2020
Google Ideal Image Garland
Great customers service.
Google
5.0/5
Oct 5, 2020
Google Ideal Image Garland
Very friendly. They communicate very well about what will happen and what to expect. Answer all your questions. No complaints
Google
5.0/5
Sep 30, 2020
Google Ideal Image Garland
My granddaughter has had cool sculpting and it has worked very well.
Google
5.0/5
Sep 29, 2020
Google Ideal Image Garland
I lu had a very pleasant experience all the way Matt was amazing so was naudia and the rest of the staff
Google
5.0/5
Sep 28, 2020
Google Ideal Image Garland
Very friendly.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Garland
Today was an awesome experience. I thought it was going to hurt way worse than what I experienced. I was bracing for it then it was like... what that's it. Oh, I got this! Now when this is done and paid for I am going after my armpits and legs!
Google
2.0/5
Sep 22, 2020
Google Ideal Image Garland
I did a video chat via zoom with Maria. Took about 30 minutes. After getting pricing, I called a completer and got their pricing. They are in a ritzy part of town. Their prices were $500 cheaper and more visits. Texted Maria and she said she could not price match. I would rather come to Ideal Image due to location, but a savings of $500 is quite a chunk of change!
Google
5.0/5
Sep 21, 2020
Google Ideal Image Garland
Love working with Tanya! She is so nice and helpful!
Google
5.0/5
Sep 18, 2020
Google Ideal Image Garland
Google
5.0/5
Sep 11, 2020
Google Ideal Image Garland
Stacey did the virtual consult with me and she was absolutely amazing! She was very informative, personable and super sweet! I love the fact that she was honest and went above and beyond to take care of all my needs! I can’t wait for my first appointment 🤗 Update: my first appointment was exceptional! Naudia is awesome and was very personable and extremely patient with me and did everything she could to get me in at the time that fit my schedule! Thu was my nurse and she was outstanding!
Google
5.0/5
Sep 11, 2020
Google Ideal Image Garland
I had an amazing experience with Thu. She is very informative about the BBL procedure i had and also made me feel really comfortable. I had a lot of anxiety going into the appt, but after talking to Thu about the pros/cons, pain level and what to expect, I felt really comfortable in proceeding. I didn't have to wait at all when I arrived. Amazing customer service and very knowledgeable in all the procedures that I wanted to do. Staff was very friendly and made my time there a great experience. I have already referred all my GFS, friends and family to come check it out.
Google
5.0/5
Sep 10, 2020
Google Ideal Image Garland
Matt is the best lip guy! So patient and does an awesome job!
Google
5.0/5
Sep 10, 2020
Google Ideal Image Garland
It was great
Google
5.0/5
Jul 30, 2020
Google Ideal Image Garland
Kind, friendly staff
Google
5.0/5
Jul 21, 2020
Google Ideal Image Garland
All around a wonderful experience. They were not pushy or try and up sell me! Great Place
Google
5.0/5
Jul 15, 2020
Google Ideal Image Garland
Great staff!
Google
5.0/5
Jul 10, 2020
Google Ideal Image Garland
Matthew is great!! I have become a regular and not going anywhere! The staff is always so friendly and welcoming! Please offer more discounts on your regular clients!
Google
1.0/5
Jul 7, 2020
Google Ideal Image Garland
Worst experience!! They did not render service and refuse to return my money. They never canceled my appointment and never bothered to call me. The lady I spoke with sat and screamed in my ear, stating its not their fault we're going through a pandemic, which is besides the point. I would like a peaceful resolution, return my money.
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
I had my appointment, and the staff and my nurse was very kind and friendly! Great customer service... I will definitely be back!!!
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
Great staff! Amazing place to go to.
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
The staff is very professional!!! Highly recommend!!
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
love the nurses! amazing staff.
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
great staff with easy communication!
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
love matt! he is such a great injector, payton and naudia at the front are so sweet!
Google
5.0/5
Jul 7, 2020
Google Ideal Image Garland
Great:-)
Google
1.0/5
Jul 2, 2020
Google Ideal Image Garland
7/2/2020 ***Updated Review* I am still waiting on a call back from the Manager Jaylynn Woods. It has been over a week now. They responded to my review (as you all can see below) stating that someone would be reaching out to me in 24 to 48 hours . That was 3 days ago. I wanted to switch to the Plano location (40 min drive) but I found out that Jaylynn is the manager over the Plano office as well.... Terrible customer service. DO NOT sign a contract with IDEAL IMAGE. I highly encourage you to shop around and do your research. I hope this review helps.*** I will keep you all updated. 6/24/2020 I am usually not one to leave negative reviews, but at this point I would hate for anyone else to experience such terrible customer service as I have. Due to COVID-19 the office was closed. (Completely understandable) I kept checking their website, and it stated that I would receive an email with my new appointment date. (I never did.) Once everything started to open, I called to see if they were accepting patients. Peyton answered and scheduled my appointment for 6/20/20 (about a week away). I informed her that I was kind of upset that they never called to reschedule my appointment, but still continue to charge me every month. The afternoon of 6/19/20 (day before my appointment) Peyton called to inform me that my appointment had been cancelled due to the tech calling in. I was not very happy. Especially since I made arrangements with my work schedule. Then she reschedule me for 6/24/20. Well on the morning of my scheduled appointment Nadia called to inform me that the laser was broken and that my appointment would have to be reschedule. This is the second time I arranged my work schedule! She advised the soonest I could get in would be on 7/7/20. (2 weeks away!!) I was furious at this point. I advised that they should get me in sooner since none of this was my fault. I should be treated as a priority. She apologized and stated that this was the only time available. I then called back requesting to speak the the manager. She informed me that the manager Jaylynn Woods would call me back shortly. I called a few hours later and Nadia stated that she emailed Jaylynn already. Hours go by and no call. I then called back about 10 times and no answer. (They have caller ID I’m sure.) Finally Peyton answered and informed me that Jaylynn would call me today or tomorrow. I then asked for the regional manager or the cooperate number. After providing me with the number, Peyton hung up on me!! I am appalled by the location’s actions and lack of communication. I would end services all together had I not signed a CONTRACT! They were all so kind at first. All other locations are too far. As far my treatment goes, I am about half way done with my laser hair removal, and I see very little results. My favorite tech is Tu. She is amazing by the way, but due to customer service and very little results, I do not recommend Ideal Image. I am only leaving this long review because I wish I would have seen it before putting my trust and funds into this company.
Google
5.0/5
Jun 22, 2020
Google Ideal Image Garland
Friendly staff and I was in and out in a timely manner
Google
1.0/5
Jun 12, 2020
Google Ideal Image Garland
I will never again go have anything done at Ideal Image. They are the absolute worse. In February I went in for my consultation and paid for Botox and lip fillers. 4 months later and I’ve only receive about half of the Botox I have paid for. The soonest the could get me in would be 4 weeks after initial consultation. They have rescheduled my appointment time and time again. I do realize covid happened and that it pushed it back. But they cancelled and rescheduled my appointment before they closed. Then once they opened they did not call me to schedule anything. I had to call them. They then told me the CDC hadn’t given them the go ahead to do fillers yet. However other med spas were doing them. They scheduled me out over a month to get me in for my injections. Botox and fillers. My appointment was scheduled for next week 6/19. They called me today stating the nurse I was scheduled with is no longer at location and they would have to reschedule me AGAIN! Once again they told me they haven’t been given a green light from the CDC to do fillers! How? Multiple other med spas are doing them. I questioned her on that and then she stated it was a company policy not the CDC so she lied. I’m over it. I just want my money back. Waiting on a call back from the manager who isn’t in at noon on a Friday 🙄
Google
5.0/5
May 27, 2020
Google Ideal Image Garland
Devonne, was very knowledgeable and efficient. I had the best customer service experience ever...Thanks Devonne
Google
4.0/5
May 14, 2020
Google Ideal Image Garland
Great
Google
3.0/5
May 5, 2020
Google Ideal Image Garland
Everything was great but the pricing should be on the website. Went through the free consultation and the skin or hair expert only to find out even with 70% off it was still over $3000 for laser hair removal just for legs.
Google
5.0/5
Mar 7, 2020
Google Ideal Image Garland
Great experience walked in to make appointment and had my Botox in the same day. Very pleased with the staff and great nurse! Love it!
Google
5.0/5
Mar 4, 2020
Google Ideal Image Garland
I have been coming here for 2 years, always a good experience with great results. Professional relaxing atmosphere .
Google
4.0/5
Feb 29, 2020
Google Ideal Image Garland
I am really satisfied with underarms treatment but I have to wait to see facial treatments. Overall it’s great.
Google
5.0/5
Feb 14, 2020
Google Ideal Image Garland
Friendly staff, easy to access location.
Google
5.0/5
Feb 13, 2020
Google Ideal Image Garland
Love this location ❤️ Everybody is amazing.
Google
3.0/5
Feb 12, 2020
Google Ideal Image Garland
Google
5.0/5
Feb 4, 2020
Google Ideal Image Garland
It was pleasant enough.
Google
5.0/5
Jan 30, 2020
Google Ideal Image Garland
Great staff and wonderful service!
Google
5.0/5
Jan 22, 2020
Google Ideal Image Garland
I finished all of my appointments and I had just a little patch of hair that grew back so I went back for one more treatment and I have been hair free for over a month!! Very friendly staff at this location and they made me feel comfortable at every appointment.
Google
5.0/5
Jan 14, 2020
Google Ideal Image Garland
I have been dealing with hair on my face ever since I was a teen. It was embarrassing and I got teased all the time. Ideal Image have been life-changing!! I have confidence and I'm so glad I don't have to take a razor to my face. Thank you!
Google
5.0/5
Jan 11, 2020
Google Ideal Image Garland
The entire staff was very nice, helpful, and professional.
Google
1.0/5
Jan 11, 2020
Google Ideal Image Garland
I went in for my scheduled appointment I made 8 weeks in advance. When I arrived I was told to be seated. The nurse who I requested and scheduled for did not see me. Instead, it was another nurse that I once had before which I hated. After the procedure, I asked the front desk if the RN (Andy) who I first scheduled kicked me to another nurse and she said that there “could have been” a scheduling conflict. But I don’t think that’s at all what it was. I should have been notified that I was being scheduled with another nurse also Andy never acknowledged me and avoided eye contact while I was waiting to be seen. Laser hair removal at Ideal Image is extremely painful so I understand if Andy didn’t want me as a patient. I did ask her to stop several times during the procedure when she worked on me. Nevertheless, the change should have been communicated. I did schedule 8 weeks in advance which is more than enough time to tell me the schedule change. This is the second time I’ve had issues with their staff. Update!! I spoke with the manager of Ideal Image in Garland and she was really cool! She apologized and even was empathetic to my concerns. I appreciate how she was down to earth, easy to talk to and actually took time to explain and be genuine. I do have an appointment with Andy in the future which I look forward to because I still believe she is the best at what she does. Thank you again Jaylen...Problem solved!
Google
5.0/5
Jan 9, 2020
Google Ideal Image Garland
Friendly staff. My appointments are always on time or they get to me early. Could not ask for better service.
Google
5.0/5
Dec 30, 2019
Google Ideal Image Garland
Friendly and professional staff. Andi and Thu made sure I was comfortable throughout the treatments. Chad helped make the sign up process quick and easy. I look forward to my next treatment. Highly recommend this location.