Dallas (Garland)

4430 Lavon Drive
Suite 364
Garland, Texas 75040
972-746-2823

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Our Garland location is conveniently located on Highway 78 (Lavon Drive) just northeast of Highway 190 (President George Bush Turnpike) in North Garland.

Conveniently located on the northeast corner of State Highway 190 (President George Bush Turnpike) and State Highway 78 North in north Garland.

Exit 78 North, turn right into the main entrance and then turn left at the first street. We are located in the last small building, facing Dillard’s.

4.4/5
4.4 /5
230 Reviews

Google
5.0/5
Jan 18, 2022
Google Ideal Image Garland
They were nice and made me feel comfortable.
Google
5.0/5
Jan 14, 2022
Google Ideal Image Garland
Thank you for a wonderful experience! Ellie & Tonya were both so sweet and very professional!!
Google
1.0/5
Jan 13, 2022
Google Ideal Image Garland
I talked at length with a sales person in another state. I made the decision to go into the spa and have my treatment needs assessed in person. I was given a treatment plan and when I went in for the recommended services, the technician changed everything. My primary concerns were not addressed. After several calls not being returned I provided a review which FINALLY got me a call from the manager. We discussed the issues and she agreed to credit my account for the original services requested. She told me I would hear back from them to schedule an appointment to do what was originally recommended. **crickets** No calls from Ideal Image. I finally called again to talk to a manager. I was told someone would call with 3 days. **crickets** AGAIN. Have still not been able to talk to anyone. It’s so unprofessional and inconsiderate. I don’t trust anyone there! This has gone on for months. I want a refund!!
Google
5.0/5
Jan 4, 2022
Google Ideal Image Garland
I have always have a great experience at this location! Naudia up at the front is wonderful to work with. Tonya my nurse today was very professional and informative about my treatment plan! I totally recommend this clinic to everyone!
Google
1.0/5
Jan 4, 2022
Google Ideal Image Garland
My experience is full of DECEPTIVE TRADE PRACTICES. And from my end I will make sure no one sign up for this mess
Google
1.0/5
Jan 3, 2022
Google Ideal Image Garland
The person who did what laser hair removal I had was great, the biggest issue was I needed to have my areas changed as they had different ones on my chart than what I thought we'd agreed on at my initial assessment, but the front office lady was busy so they didn't get to changing my paperwork. I was supposed to hear back about getting everything properly set up but I haven't heard back from anyone yet. So the actual administrative side of things seems to be somewhat lacking. Edited to update on trying to correct my contract: I've been trying to reach the manager Nadia for 2 months now about issues with my contract and she's either not there or not available and every time I've ever been told she'd call me back after my information was taken down, I've only had her actually try to call me once. After what has now been dozens of calls to try and rectify this issue from my very first appointment, nothing has been achieved and no one gets back to me from the Garland clinic or the corporate office in spite of being told this issue will be followed up on. It's so frustrating since this issue has been wrong from the beginning, that I've been trying at this point to just cancel everything and not have paid for services I'm not receiving for contracted services that are incorrect. But of course, someone would have to actually address this issue or call me back to make that happen so right now I've been stuck making payments for services I'm not getting. This whole process- the abysmal customer service- has been so disappointing and frustrating. A terrible and expensive failure so far.
Google
1.0/5
Dec 29, 2021
Google Ideal Image Garland
Last visit I went to injections were primarily being injected to one side only. And there’s still a noticeable difference. Never received a call back to see what needed to be done. And they stated it will eventually even out but it hasn’t.
Google
5.0/5
Dec 22, 2021
Google Ideal Image Garland
👍🏽👍🏽👍🏽👍🏽👍🏽LASER, DEFINITELY! Here’s the thing- GENETICS! I felt really embarrassed about the dark hair that was starting to show up on my face, neck, and chin. As a brown skinned person, I was concerned that having laser hair removal would burn my skin, blister, or cause dark marks- you know all the horror stories you read about from others visiting places that use the wrong laser on darker skin. Anyway, the results for me have been AMAZING. Initially, you anticipate what it’s going to be like so your nerves may get the best of you. Don’t let them. After the first zap and after you see the results, you’ll find that the results are just what you want, need, and deserve in your journey to get rid of unwanted hairs. Ideal Image- thank you and I hope others are encouraged to take charge of their unwanted hair issues. No stigma and no embarrassment... 🏆🏆 👎🏽👎🏽👎🏽👎🏽👎🏽**UPDATE & HOWEVER, I DO NOT recommend online consultations for cool sculpting or toning. Chances are you’ll see no results on your thighs unless you’re already toned AND will be better served talking to one of the nurses who provide the services in person - not the screening nurse you get during the consult. The nurses you see for your services will give you a more realistic perspective. BUT, I did see significant results on my love handles after one treatment (my ab areas were already pretty toned). Unfortunately, it was one of my only options after I was told by the in person nurse that I wasn’t a good candidate to get my hips done. 🤷🏽‍♀️🤔
Google
2.0/5
Dec 20, 2021
Google Ideal Image Garland
The girl named Naudia was very unprofessional and hung up on me as i was talking to her. She wasn't nice until I called back to purchase my BBL's.
Google
5.0/5
Dec 16, 2021
Google Ideal Image Garland
Everyone was great
Google
5.0/5
Dec 10, 2021
Google Ideal Image Garland
My phone call got results. Loved the experience!
Google
5.0/5
Dec 9, 2021
Google Ideal Image Garland
Loved my nurse. Wonderful human. Felt like my best friend was giving me injections. She could sell me anything.
Google
5.0/5
Dec 8, 2021
Google Ideal Image Garland
Stacie was amazing she went through everything with me showed me everything that they can do to make me look and feel confident in my self again. I really appreciate Stacie
Google
5.0/5
Dec 3, 2021
Google Ideal Image Garland
The Technician did an awesome job understanding my needs and goal of desired results
Google
5.0/5
Dec 2, 2021
Google Ideal Image Garland
Very informative. Jessica knew her information. She also aloud me to recap what I thought I understood
Google
5.0/5
Nov 27, 2021
Google Ideal Image Garland
On my second session. Everyone is super professional & kind! 10/10
Google
5.0/5
Nov 26, 2021
Google Ideal Image Garland
I love Matt he is so nice and attentive to my thoughts and needs he is awesome see Matt for laser hair removal
Google
1.0/5
Nov 23, 2021
Google Ideal Image Garland
They charged us for something that we NEVER REQUESTED, I thought it was a regular appointment and they charged me, I pay for everything at the very beginning, I pay my contract they cancel my appointment and said that the contract expired and last year was because of covid. If you tried to get help at the clinic for any reason NO ONE is going to help you. I do not recommend the manager of the clinic was very rude and disrespectful. I pay almost 6K and my hair is growing back and my bikini they didn't do it right. READ THE REVIEWS PLEASE IS THE WORST EXPERIENCE. BE AWARE
Google
1.0/5
Nov 23, 2021
Google Ideal Image Garland
I do not recommend at all, they charged me for something I NEVER REQUESTED, I pay for everything at the very beginning and never ask for anything out of contract but they still charging me. My hair is growing back. And also they are very rude with Hispanic people, I understand that they don't have bilingual personal but They make me feel so bad. Was really expensive and the worst experience. Its a Scam, They want me to pay for things that I don't ask for and never told ask me if I wanted to do.
Google
1.0/5
Nov 23, 2021
Google Ideal Image Garland
Be aware of this place. It's a scam. They charged you for service that you NEVER REQUESTED AND NEVER ASK FOR. They were rude and disrespectful The clinic manager was horrible and charged with 250 dollars for something I NEVER wanted to do. As you can see they answered the review but guess what? Is just that, they don't help you at all. Please read the reviews and believe us, I wished never signed anything with them.
Google
1.0/5
Nov 18, 2021
Google Ideal Image Garland
I went in for what I thought was a regular scheduled hair removal treatment to find out AFTER the treatment that it was a “maintenance” appointment and I owed $30. When I scheduled my appointment after I had done my last appointment (regular treatment) no one told me that my regular treatments were expiring before that date. They expired on October 30th. 2 1/2 weeks before this appointment. I have seen no hair and only came in because I thought it was the regular appointment. I argued with the manager and she said there was no wiggle room with it and I had to pay and wait for corporate to reach out to me after she opened up a case. It’s a bummer because I was planning on doing Botox and buying at least 70 units and possibly doing other services but I feel taken advantage of in this situation and will not be coming back. Unless I need to do a maintenance and then I’m happy to pay for it. Nothing was discussed about paying for this visit prior to it or during my visit until the end. Expectations were not communicated. Unless this gets resolved, you’ve lost my trust and any other possible services I was looking into
Google
1.0/5
Nov 18, 2021
Google Ideal Image Garland
DECEPTIVE TRADE PRACTICES. Misrepresentation of services rendered Charged me $6000 for a service not provided. Was told the branch manager would get back with me on my concerns. She did the 1st time. I went again November 2, 2021, the nurse called me back and seen I was very unhappy and upset and apparently lot of people have been lied to when signing up for this service. I never would have signed if I knew it only covered 2 treatments and I needed at leasr 6. I get billed every month. I pay 160.00 a month for service I have only received 1 time because I don't want my credit to go bad. I feel like this needs to be voided out because you all have not been honest about your business. . The finance company said you all set the cost up and not them. I have been paying since April and don't see my balance going anywhere.. I don't want anymore service from you all. The contract showing paid in full for services rendered and call it a day. Sincerely, Brenda Kyser
Google
5.0/5
Nov 17, 2021
Google Ideal Image Garland
My experience was AMAZING. The first time I went for my lip fillers, I had a bruise on my lip and was informed of the things that could happen if they would have filled them that day. We postponed it 2 weeks and when I came back for the procedure my injector was very knowledgeable and professional. The entire process was so easy from the virtual consultation to scheduling and even the procedure it's self. I will be coming back in the future!
Google
5.0/5
Nov 5, 2021
Google Ideal Image Garland
Heather was professional, knowledgeable and explained the process throughly. We came up with a treatment plan that will work best for me.
Google
5.0/5
Oct 26, 2021
Google Ideal Image Garland
I always love coming in because I am always greeted with a big smile.
Google
5.0/5
Oct 18, 2021
Google Ideal Image Garland
A great experience Thanks
Google
5.0/5
Oct 8, 2021
Google Ideal Image Garland
Regan, at the Garland and Colleyville, is an absolute delight. She answered all 5,036 questions I had about every service my ADD brain could come up with in 15 minutes. She is EXTRA and I'm here for it. Tonya (Garland, TX) made me feel completely at ease. She was fast (thank you) and professional. I highly recommend their services.
Google
1.0/5
Oct 6, 2021
Google Ideal Image Garland
Worst execution of any contract I have ever seen. From mishaps with a second contract submission in the Garland office (because I was happy with my initial package and wanted to do more areas), to the mishandling of contracts at corporate, it's been one problem after another. My second loan was never finalized due to a clerical error in office, which started a domino effect of problems. Somehow, that also canceled my original contract ($3969.08) of which I'd only received 4 services. After months of back and forth, I believed Marion had resolved the issue on 3/23/21 (I recorded the call)... She didn't know how it got canceled, but she cleared my account and created a new contract for the full 16 months, despite the fact that I previously had 4 sessions... This is what good customer service looks like... The ice storm and pandemic clearly created a backlog, because I waited months for my first appointment back... That went fine... I was supposed to go back in August and had to reschedule, which pushed me out to September, and the office informed me that I have no remaining sessions. This is too much money invested to write off and I want a refund because I no longer trust Ideal Image to render services that I have paid for. I keep calling customer service and telling the same story and get told that a manager will call me. The last one said that I owe money, which is ludicrous, considering that Ally Lending paid them in full, and I in turn, have paid Ally in full. My next course of action will be to open a dispute from Ally Lending against Ideal Image if I am not refunded what I am owed.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Garland
Consistently clean and friendly environment. The staff is professional and knowledgeable.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Garland
Very knowledgeable, friendly, and helpful technician. Clearly and professionally explained procedure and how to ensure outcomes are maximized. I appreciated the information and explanations on what was going to happen next as we progressed through the procedure.
Google
5.0/5
Sep 25, 2021
Google Ideal Image Garland
Good job
Google
1.0/5
Sep 17, 2021
Google Ideal Image Garland
Though my first few visits beginning in June were fabulous, it was ONLY because they were with Nurse Tonya. At the beginning of July, because I couldn't get in with Tonya, I had my first encounter with Megan, a traveling employee, (who came highly recommended by front desk staff). She did my lip filler & not only did she not listen to what I wanted or described, she did not truly look at & visually process the photos that I showed her of what Nurse Tonya had done, and how I wanted her to continue to gradually enhance this lip shape. When I went back two weeks later, she would not do anything about the mistake. She was extremely defensive (as if she did nothing wrong), patronizing, saying that "she just couldn't see" what I was seeing & said that all nurses she consulted couldn't either. I was furious & asked to speak to a manager. Conveniently, there was no manager on site. Someone called me later, but then dropped the ball & never checked back in with me, as I was told she would do. Basically, I've spend $1,500 on my lips for 3 injections & they just don't look good. And surprisingly, they are just slightly larger than after my first injection in June. I don't know what's going on with this place, but I intend to find out & get resolution. I'm going to see Nurse Tonya tomorrow, in hopes of coming to some sort of solution. Fingers crossed or I'm done with this place.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Garland
Awes
Google
5.0/5
Sep 8, 2021
Google Ideal Image Garland
Great atmosphere and very nice employees.
Google
5.0/5
Sep 7, 2021
Google Ideal Image Garland
very great, so far, I only had the one zoom conversation, the agent was very friendly.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Garland
10/10, Love this place! Everyone there is so friendly and helpful! They go above any beyond every time!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Garland
I absolutely love going to my appointments because the staff is so knowledgeable and kind and polite. The facility is so clean and intimate. Also, the services are super quick and I just love it.
Google
1.0/5
Aug 17, 2021
Google Ideal Image Garland
Run, run, run as fast as you can!!! This place is a scam! They sign you up and get financing all arranged only to never actually give you the services…and then the finance company starts hounding you for payments on services you’ve never even gotten! Then on top of that, after repeatedly calling you’ll never be allowed to actually SPEAK to a manager! They’ve told their receptionist NOT to give out their email or contact info…hmmm…wonder why that is??!! I’m reporting them and I highly advise anyone to steer clear of this place!
Google
5.0/5
Aug 17, 2021
Google Ideal Image Garland
Matt was my Bbl person. He did such a phenomenal job. I will definitely comeback for more. He knew what he was doing and was such an authentic person.
Google
5.0/5
Aug 14, 2021
Google Ideal Image Garland
As ALWAYS the customer service goes above and beyond. Everyone was very friendly and attentive. It was a comfortable and clean atmosphere.
Google
5.0/5
Aug 11, 2021
Google Ideal Image Garland
Deb was very helpful and profesional. I am so excited to start my hair removal treatment 😃
Google
5.0/5
Aug 11, 2021
Google Ideal Image Garland
I spoke with Josey and she was very well versed on the programs available.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Garland
Great service today with Mary and Jagger!
Google
3.0/5
Jul 23, 2021
Google Ideal Image Garland
I had my appointment scheduled in advance 2 months prior to my actual appointment time at 2:30pm on July 22, 2021. I show up to my appointment time at 2:07pm July 22, 2021 to check in. Surprisingly the receptionist explained to me my appointment was canceled. I explained to her that couldn’t be true I scheduled my appointment 2 months prior to this date and my birthday is this Saturday that’s why I have this appointment scheduled. I asked if I could speak to a manager, supervisor, or team Lead. She explained to me unfortunately her manager is not in office today and it’s only her and her co receptionist available for assistance. She explained to me she can email her manager and her manager will get back to me within 48 to 72 hours. At this time I became very frustrated because I needed this appointment on the day I scheduled and I can not wait 72 hours. My birthday is on the 24th of July and my appointment was scheduled for the 22nd of July. I asked if She could call her manager. She said no and then become very unprofessional, combative and rude with me the customer. I explained I will not leave until I speak to someone higher up she than shouted at me and said she’s calling security. I told her I’m calling the police for the aggressive manner and tone of her speaking to me. She then ran to the back and spoke with the nurse who is performing my treatment. The nurse came up and looked at the schedule on the computer and he explained to me that he has a appointment that hasn’t been confirmed at 2:50pm if they don’t show up he will be able to proceed with treatment for me and he also apologizes for the unprofessionalism and the surprising cancellation of my original appointment. I was very pleased with the professionalism coming from the nurse he was able to resolve the conflict and bring matters to a peaceful state. The customer that was scheduled at 2:50pm never showed up so he was able to treat me in. I asked him “if their appointment was never confirmed, how was it that they were still on the schedule but I wasn’t?” He stated to me unfortunately he wouldn’t actually be able to answer that question because it’s the system that corporate has initiated and provided. We then went through with my treatment, I absolutely love my results and I love his professionalism, his sense of urgency in finding a solution and providing some peace in mind to his customer which was me and that he apologizes for this situation happening. He also provided notation of my account so therefore, this shall never happen again. Thank you ideal image for having the up most professional nurse who was able to assist, take control of the situation and provide a solution to the problem.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Garland
Ideal image notified me of my appointment and what to expect in such a timely manner. All the staff are so helpful and professional, they made me very welcome and comfortable.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Garland
My nurse Thu is the BEST!!! She listened to my request and did an exceptional job. Scheduler was very pleasant too. :):):) THANK YOU
Google
5.0/5
Jul 21, 2021
Google Ideal Image Garland
Great first experience back. There’s been a lot of staff transitions since I’ve been coming to this location. The current crew reminds me of the original crew I started with and provided me with great customer service going above and beyond.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Garland
I love Tonya! She is always so thoughtful, does a great job on my skin and I never want anyone else to do my injections. She is the reason I go to Ideal Image for my fillers!
Google
5.0/5
Jul 20, 2021
Google Ideal Image Garland
Matt is absolutely amazing. Never let him go! Give him more $$! He’s one of your best.. my BBL today was actually enjoyable!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Garland
Matthew is great!! I have become a regular and not going anywhere! The staff is always so friendly and welcoming! Please offer more discounts on your regular clients!
Google
5.0/5
Jul 8, 2021
Google Ideal Image Garland
All the staff are always friendly and they make it very comfortable to going to your appointments.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Garland
Was great
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
Jager & Matt are both very knowledgeable, pleasant & helpful. Amazing customer service. Will only be using this location for all my “Ideal Image” needs! 💯
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
I was skeptical about getting fillers😬, but after speaking with Kristine Samvelian who literally took me by the hand and walked me thru not only the process but also helped with every aspect of the process and financing💵 I had no worries and now look 15 yrs. younger👶. Thank you for your remarkable team Ideal Image!!👏👏
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
Cecily and Jager were awesome! Very professional and efficient!
Google
5.0/5
Jun 28, 2021
Google Ideal Image Garland
Matt and Cecily and Jager at the Garland site are a MAGICIAN! I had almost a full beard (unpleasant for a 40ish woman). After 1 treatment and 6 weeks of growth I could find only *5* hairs!!!!! I highly recommend Ideal Image! I’m partial to Matt and Cecily, but I’m sure everyone else there is equally awesome! 🥰🥰🥰
Google
5.0/5
Jun 21, 2021
Google Ideal Image Garland
I was initially very irritated about my appointment because I prefer a female nurse. Jager was VERY apologetic and nice on the phone when called to tell me there was a mixup and I’d have a male nurse. I reluctantly still went to my appointment. Matt was my nurse and he was extremely nice!!!! He apologized for the mixup and was very respectful of me as he treated my neck, chest, and stomach. I ended up apologizing to both Jager and Matt for initially being upset! They were both very professional and AWESOME all around!!!! I’m appreciative of the service they provided me.
Google
5.0/5
Jun 16, 2021
Google Ideal Image Garland
The visit with Tammy was great. I really enjoyed talking to her.. She was very thorough explaining how Coolsculpting works.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Garland
The staff is all amazing!! I have gone for laser hair, cool sculpting, and Botox! Highly recommend!!! Competitive pricing as well!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Garland
Jager at the front desk is so welcoming helpful. Cecily has done my botox and fillers. I'm in love! She is so nice and professional! It has been a great experience!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Garland
Every appointment I've had here has been amazing! Super organized and on time. I've worked with several providers here and they've all been great to work with. Can't argue with my results either!
Google
5.0/5
Jun 11, 2021
Google Ideal Image Garland
It was a simple session, straight to the point, and the consultant was not too pushy! I love the experience and cant wait to start the treatment.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Garland
They are absolutely amazing, very friendly staff, and always accommodating.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Garland
Cecily did a fabulous job! She is so sweet and efficient! Definitely will return! Shout out to Jagar at the front desk who was personable and welcoming!
Google
5.0/5
Jun 5, 2021
Google Ideal Image Garland
I love Ideal Image- Garland! Everyone at this location is courteous, helpful and professional. Kudos to Nadia, Jagger, Matt and Tonya for always taking good care of me. My laser hair removal results have been amazing. Thank you all. -Crystal J.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Garland
Tonya and Jagger were great. Great service and communication and very professional
Google
5.0/5
Jun 2, 2021
Google Ideal Image Garland
I have been lucky enough to get THU for all of my appointments so far. She is AMAZING! She always makes me feel comfortable, talks me through everything, addresses my questions with ease & she really knows her stuff. I also always come in contact with JAGGER who is the sweetest. He always remembers my name & works with me to get me information & appointments that work for me. He even puts me on waiting lists & calls me when sooner appointments open up. Something he told me about! And it has been super helpful. True professionals, great environment. Wonderful experience every time.
Google
5.0/5
May 29, 2021
Google Ideal Image Garland
The atmosphere was great. I was greeted by the nurse soon as I walked in the front door. Megan was awesome.The whole environment and experience was great. Thank you, Ms. Eulanda
Google
5.0/5
May 28, 2021
Google Ideal Image Garland
My recognition Cecil was fantastic. I would recommend her to anyone.
Google
5.0/5
May 25, 2021
Google Ideal Image Garland
I couldn't be more delighted with my experience at Ideal Image in Garland. Tonya is such an experienced practitioner and Nadia at the desk couldn't be nicer. In fact, EVERY single person I've come in contact with is incredibly genuine, welcoming and beyond professional. I've had services at other (very high end) centers before. You would think they'd provide the best of everything and deliver top notch service 24/7. That wasn't the case for me. But, I can tell you it certainly has been at Ideal Image. That high end company can take a few lessons from Ideal Image! Forget the rest and go to the best! Ideal Image Garland, you have a client for life!
Facebook
1.0/5
May 24, 2021
Facebook Ideal Image Garland
I do not recommend any of the locations at this time because they are all a bunch of rude women and I feel like I have been conned. I never received treatment but still they went behind my back and processed a loan with Ally that I don't even have an account number for and have me paying a loan for services that I never received.
Google
5.0/5
May 20, 2021
Google Ideal Image Garland
Cecily is amazing! Painless Botox and a thorough evaluation. Jager is wonderful at the desk! Highly highly recommend!!!
Google
1.0/5
May 20, 2021
Google Ideal Image Garland
These are not professional doctors doing the work, only nurses. When something goes wrong, they consult with an OB/GYN doctor that doesn’t have knowledge in this field. They might be cheapest, but they don’t know what they are doing when it comes to fillers. They caused me thousands of dollars and months of pain to fix what the inexperienced nurse did to me. Two ER doctors and a plastic surgeon told me they screwed up badly with the injections.
Google
5.0/5
May 18, 2021
Google Ideal Image Garland
Great service by Seslie! I went in for the first treatment and she was informative, kind, patient. Recommend to anyone!
Google
5.0/5
May 17, 2021
Google Ideal Image Garland
Great customer service...even though they were slammed that day!
Google
5.0/5
May 15, 2021
Google Ideal Image Garland
Ceicely is rare and special and I enjoyed the conversation and treatment !!! I requested all my treatment be with her they are fast and beyond quality ! Jager at the front desk delivers kind and professional service the moment I walked through the door from start to end!
Google
5.0/5
May 14, 2021
Google Ideal Image Garland
I love Jager! Jager took the time to explain all of the different packages and go over my current plan! The team is very nice at this location.
Google
1.0/5
May 14, 2021
Google Ideal Image Garland
EXTREMELY DISAPPOINTED I was there for my appointment 20 minutes early for a 2:30 appointment as I arrived at 2:10 pm. I tried to call 4 times to let them know I was there for my appointment, after no one answered the phone, i finally walked in at my appointment time and was informed that the phone was on do not disturb because they were on break. Then I was told at 2:40 after waiting 10 minutes past my appointment time that I had to fill out some forms to be cleared for the treatment, which i understand as I’m a registered nurse. So I fill out the forms and get cleared. It’s 2:50 pm at this point and my appointment was at 2:30. Then I am told I will have to come back at 4 pm to be treated because it’s time for the next persons appointment. Well I live an hour away and have a 5 month old, so I literally COULD NOT come back and shouldn’t have to wait another hour for a service that takes less than 15 minutes from start to finish. I only have 2 treatments left and the last time I was there all they did was “spot treat” my areas that needed to be layered and I was in and out in 15 minutes. I need these last two treatments, but the amount of disorganization and just plain rudeness I received from the staff was absolutely unacceptable. I have placed a call to a manager and have yet to hear back.
Google
5.0/5
May 13, 2021
Google Ideal Image Garland
Matt was extremely informative and personable. Would definitely want him to do my treatments in the future.
Google
5.0/5
May 10, 2021
Google Ideal Image Garland
I had my inner thighs done and Matt was wonderful. Explained everything and was very professional.
Google
5.0/5
May 10, 2021
Google Ideal Image Garland
Matt is Great to work with!! He is very professional and takes the time to talk with me on every question I have.
Google
5.0/5
May 5, 2021
Google Ideal Image Garland
Thu did an amazing job on my Botox!
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Always cheerful and professional...! I was very pleased with the outcome.. ! Thanks... to Jager and Nadia at the front desk for just being an absolute delight, very helpful and informative...!! Nurse Thu was very personable and gentle...☺️ She was very knowledgeable and informative as well and my visit was just delightful.... I look forward to my next visit...!😃
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Very welcoming and professional. The nurse that administered my Botox with great! Not one single bruise! Very minimal discomfort.
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Megan was great she put me at ease and Jager at the front desk is always so nice and helpful I love this location!!!!!!
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
I truly appreciate Jagar and Cicely helping me get booked and treated for a touch-up. I’m new to the area and I’m glad that I can get treatment anytime here! 🙂
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
it was great. Everyone was nice and the office was clean.
Google
4.0/5
May 4, 2021
Google Ideal Image Garland
Always friendly and make a person feel comfortable in every process
Google
5.0/5
May 1, 2021
Google Ideal Image Garland
Great experience walked in to make appointment and had my Botox in the same day. Very pleased with the staff and great nurse! Love it!
Google
5.0/5
Apr 29, 2021
Google Ideal Image Garland
I enjoy my visits every time. I have seen a noticeable difference in the areas being treated.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Garland
Jager at the front desk is so professional & kind! Very helpful with scheduling appointments and getting people checked in. Today I worked with nurse Cecily, who was extremely personable and informative, but the other nurses at the clinic are also awesome! All around a great experience with clear communication, professional attitude, and caring folks.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Garland
Very nice, quick and respectful
Google
5.0/5
Apr 14, 2021
Google Ideal Image Garland
Tanya was absolutely fabulous! She took great care in everything she did. She explained everything to me as she was doing it and was extremely sweet and personable. She spent so much time with me, not rushed like other places I’ve been. I LOVE everything that she did so much and I will be a repeat customer for sure!!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Garland
Molly was so kind and informative without being pushy. I would definitely feel comfortable recommending others to her.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Garland
Prompt and professional service.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Garland
It was really quick like a 10 to 15 minute appt.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Garland
I had the best experience ever here!! The staff was excellent, Jager helped me through the processing of the appointment and Navadia was a sweetheart at the front desk... Once I went in for my Botox Procedure, Nurse Tonya walked through the steps and made me feel very comfortable, she is absolutely awesome..Great Service, Clean Facility and Beautiful Results..
Google
5.0/5
Apr 7, 2021
Google Ideal Image Garland
Great communication and expertise is very high.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Garland
I love this place my laser hair removal going do well specially i love cecily and thu they always so helpful and friendly thankyou ideal image garland 😊
Google
5.0/5
Apr 3, 2021
Google Ideal Image Garland
Not only is the receptionist courteous & professional, but Cicily is so nice. She doesn’t rush through the treatment, & she makes sure that you’re comfortable the entire time.