Dallas (Garland)

4430 Lavon Drive
Suite 364
Garland, Texas 75040
972-746-2823

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 8:00pm
Sat 8:00am - 5:00pm
  • Our Garland location is conveniently located on Highway 78 (Lavon Drive) just northeast of Highway 190 (President George Bush Turnpike) in North Garland.

Conveniently located on the northeast corner of State Highway 190 (President George Bush Turnpike) and State Highway 78 North in north Garland.

Exit 78 North, turn right into the main entrance and then turn left at the first street. We are located in the last small building, facing Dillard’s.

4.5/5
4.5 /5
210 Reviews

Google
5.0/5
Sep 22, 2021
Google Ideal Image Garland
Naudia was very kind and professional. You can tell she's very passionate at what she does. She's a Rockstar!
Google
1.0/5
Sep 17, 2021
Google Ideal Image Garland
Though my first few visits beginning in June were fabulous, it was ONLY because they were with Nurse Tonya. At the beginning of July, because I couldn't get in with Tonya, I had my first encounter with Megan, a traveling employee, (who came highly recommended by front desk staff). She did my lip filler & not only did she not listen to what I wanted or described, she did not truly look at & visually process the photos that I showed her of what Nurse Tonya had done, and how I wanted her to continue to gradually enhance this lip shape. When I went back two weeks later, she would not do anything about the mistake. She was extremely defensive (as if she did nothing wrong), patronizing, saying that "she just couldn't see" what I was seeing & said that all nurses she consulted couldn't either. I was furious & asked to speak to a manager. Conveniently, there was no manager on site. Someone called me later, but then dropped the ball & never checked back in with me, as I was told she would do. Basically, I've spend $1,500 on my lips for 3 injections & they just don't look good. And surprisingly, they are just slightly larger than after my first injection in June. I don't know what's going on with this place, but I intend to find out & get resolution. I'm going to see Nurse Tonya tomorrow, in hopes of coming to some sort of solution. Fingers crossed or I'm done with this place.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Garland
Awes
Google
5.0/5
Sep 8, 2021
Google Ideal Image Garland
Great atmosphere and very nice employees.
Google
5.0/5
Sep 7, 2021
Google Ideal Image Garland
very great, so far, I only had the one zoom conversation, the agent was very friendly.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Garland
10/10, Love this place! Everyone there is so friendly and helpful! They go above any beyond every time!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Garland
I absolutely love going to my appointments because the staff is so knowledgeable and kind and polite. The facility is so clean and intimate. Also, the services are super quick and I just love it.
Google
5.0/5
Aug 17, 2021
Google Ideal Image Garland
Matt was my Bbl person. He did such a phenomenal job. I will definitely comeback for more. He knew what he was doing and was such an authentic person.
Google
1.0/5
Aug 17, 2021
Google Ideal Image Garland
Run, run, run as fast as you can!!! This place is a scam! They sign you up and get financing all arranged only to never actually give you the services…and then the finance company starts hounding you for payments on services you’ve never even gotten! Then on top of that, after repeatedly calling you’ll never be allowed to actually SPEAK to a manager! They’ve told their receptionist NOT to give out their email or contact info…hmmm…wonder why that is??!! I’m reporting them and I highly advise anyone to steer clear of this place!
Google
5.0/5
Aug 14, 2021
Google Ideal Image Garland
As ALWAYS the customer service goes above and beyond. Everyone was very friendly and attentive. It was a comfortable and clean atmosphere.
Google
5.0/5
Aug 11, 2021
Google Ideal Image Garland
Deb was very helpful and profesional. I am so excited to start my hair removal treatment 😃
Google
5.0/5
Aug 11, 2021
Google Ideal Image Garland
I spoke with Josey and she was very well versed on the programs available.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Garland
Great service today with Mary and Jagger!
Google
3.0/5
Jul 23, 2021
Google Ideal Image Garland
I had my appointment scheduled in advance 2 months prior to my actual appointment time at 2:30pm on July 22, 2021. I show up to my appointment time at 2:07pm July 22, 2021 to check in. Surprisingly the receptionist explained to me my appointment was canceled. I explained to her that couldn’t be true I scheduled my appointment 2 months prior to this date and my birthday is this Saturday that’s why I have this appointment scheduled. I asked if I could speak to a manager, supervisor, or team Lead. She explained to me unfortunately her manager is not in office today and it’s only her and her co receptionist available for assistance. She explained to me she can email her manager and her manager will get back to me within 48 to 72 hours. At this time I became very frustrated because I needed this appointment on the day I scheduled and I can not wait 72 hours. My birthday is on the 24th of July and my appointment was scheduled for the 22nd of July. I asked if She could call her manager. She said no and then become very unprofessional, combative and rude with me the customer. I explained I will not leave until I speak to someone higher up she than shouted at me and said she’s calling security. I told her I’m calling the police for the aggressive manner and tone of her speaking to me. She then ran to the back and spoke with the nurse who is performing my treatment. The nurse came up and looked at the schedule on the computer and he explained to me that he has a appointment that hasn’t been confirmed at 2:50pm if they don’t show up he will be able to proceed with treatment for me and he also apologizes for the unprofessionalism and the surprising cancellation of my original appointment. I was very pleased with the professionalism coming from the nurse he was able to resolve the conflict and bring matters to a peaceful state. The customer that was scheduled at 2:50pm never showed up so he was able to treat me in. I asked him “if their appointment was never confirmed, how was it that they were still on the schedule but I wasn’t?” He stated to me unfortunately he wouldn’t actually be able to answer that question because it’s the system that corporate has initiated and provided. We then went through with my treatment, I absolutely love my results and I love his professionalism, his sense of urgency in finding a solution and providing some peace in mind to his customer which was me and that he apologizes for this situation happening. He also provided notation of my account so therefore, this shall never happen again. Thank you ideal image for having the up most professional nurse who was able to assist, take control of the situation and provide a solution to the problem.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Garland
My nurse Thu is the BEST!!! She listened to my request and did an exceptional job. Scheduler was very pleasant too. :):):) THANK YOU
Google
5.0/5
Jul 22, 2021
Google Ideal Image Garland
Ideal image notified me of my appointment and what to expect in such a timely manner. All the staff are so helpful and professional, they made me very welcome and comfortable.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Garland
Great first experience back. There’s been a lot of staff transitions since I’ve been coming to this location. The current crew reminds me of the original crew I started with and provided me with great customer service going above and beyond.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Garland
I love Tonya! She is always so thoughtful, does a great job on my skin and I never want anyone else to do my injections. She is the reason I go to Ideal Image for my fillers!
Google
5.0/5
Jul 20, 2021
Google Ideal Image Garland
Matt is absolutely amazing. Never let him go! Give him more $$! He’s one of your best.. my BBL today was actually enjoyable!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Garland
Matthew is great!! I have become a regular and not going anywhere! The staff is always so friendly and welcoming! Please offer more discounts on your regular clients!
Google
5.0/5
Jul 8, 2021
Google Ideal Image Garland
All the staff are always friendly and they make it very comfortable to going to your appointments.
Google
5.0/5
Jul 8, 2021
Google Ideal Image Garland
The nurses are really nice. You feel the lazer a little, its definitely worth it.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Garland
Was great
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
Cecily and Jager were awesome! Very professional and efficient!
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
Jager & Matt are both very knowledgeable, pleasant & helpful. Amazing customer service. Will only be using this location for all my “Ideal Image” needs! 💯
Google
5.0/5
Jun 30, 2021
Google Ideal Image Garland
I was skeptical about getting fillers😬, but after speaking with Kristine Samvelian who literally took me by the hand and walked me thru not only the process but also helped with every aspect of the process and financing💵 I had no worries and now look 15 yrs. younger👶. Thank you for your remarkable team Ideal Image!!👏👏
Google
5.0/5
Jun 28, 2021
Google Ideal Image Garland
Matt and Cecily and Jager at the Garland site are a MAGICIAN! I had almost a full beard (unpleasant for a 40ish woman). After 1 treatment and 6 weeks of growth I could find only *5* hairs!!!!! I highly recommend Ideal Image! I’m partial to Matt and Cecily, but I’m sure everyone else there is equally awesome! 🥰🥰🥰
Google
1.0/5
Jun 25, 2021
Google Ideal Image Garland
I have been a lifetime member since about 2009. Over the years I have added one section at a time always (8+ areas) making sure I have a lifetime of follow ups at a discount. Over the past 2-3 years the Garland location has been far beyond inconsistent with the price of my follow ups. Frustrating but I can understand how multiple contract agreements can be hard to keep up with. Today I have just had enough, not only was I was quoted an outrageous price (x3 the typical), but I was put through the ringer on sunscreen 101 and told if I have been outside for more than 20 minutes within the last month I couldn’t get my touch up treatments. This is beyond absurd. The areas to be treated are literally where the sun doesn’t shine. The technician kept talking in circles without waiting for my responses. I have never walked out of any kind of appointment until today. I asked to get a phone number, email or put in direct contact with a manager. The only way to reach an manager is for them to send an email and tell me I should get a call in a few days. After spending an ungodly amount of time and money with Ideal Image over the years I am officially done. This company has gone down hill and is no longer capable of fulfilling the contractual obligations in a timely professional manner. Don’t do business with them.
Google
5.0/5
Jun 21, 2021
Google Ideal Image Garland
I was initially very irritated about my appointment because I prefer a female nurse. Jager was VERY apologetic and nice on the phone when called to tell me there was a mixup and I’d have a male nurse. I reluctantly still went to my appointment. Matt was my nurse and he was extremely nice!!!! He apologized for the mixup and was very respectful of me as he treated my neck, chest, and stomach. I ended up apologizing to both Jager and Matt for initially being upset! They were both very professional and AWESOME all around!!!! I’m appreciative of the service they provided me.
Google
5.0/5
Jun 17, 2021
Google Ideal Image Garland
Matt is so careful and thorough with my BBL treatments. The experience is so relaxing!!
Google
5.0/5
Jun 16, 2021
Google Ideal Image Garland
The visit with Tammy was great. I really enjoyed talking to her.. She was very thorough explaining how Coolsculpting works.
Google
5.0/5
Jun 16, 2021
Google Ideal Image Garland
Always a wonderful experience with staff and procedures. The staff is always so friendly and cheery and it makes for a pleasant experience with any type of procedure I have done.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Garland
The staff is all amazing!! I have gone for laser hair, cool sculpting, and Botox! Highly recommend!!! Competitive pricing as well!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Garland
Jager at the front desk is so welcoming helpful. Cecily has done my botox and fillers. I'm in love! She is so nice and professional! It has been a great experience!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Garland
Every appointment I've had here has been amazing! Super organized and on time. I've worked with several providers here and they've all been great to work with. Can't argue with my results either!
Google
5.0/5
Jun 11, 2021
Google Ideal Image Garland
It was a simple session, straight to the point, and the consultant was not too pushy! I love the experience and cant wait to start the treatment.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Garland
They are absolutely amazing, very friendly staff, and always accommodating.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Garland
Cecily did a fabulous job! She is so sweet and efficient! Definitely will return! Shout out to Jagar at the front desk who was personable and welcoming!
Google
5.0/5
Jun 5, 2021
Google Ideal Image Garland
I love Ideal Image- Garland! Everyone at this location is courteous, helpful and professional. Kudos to Nadia, Jagger, Matt and Tonya for always taking good care of me. My laser hair removal results have been amazing. Thank you all. -Crystal J.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Garland
Tonya and Jagger were great. Great service and communication and very professional
Google
5.0/5
Jun 2, 2021
Google Ideal Image Garland
I have been lucky enough to get THU for all of my appointments so far. She is AMAZING! She always makes me feel comfortable, talks me through everything, addresses my questions with ease & she really knows her stuff. I also always come in contact with JAGGER who is the sweetest. He always remembers my name & works with me to get me information & appointments that work for me. He even puts me on waiting lists & calls me when sooner appointments open up. Something he told me about! And it has been super helpful. True professionals, great environment. Wonderful experience every time.
Google
5.0/5
May 29, 2021
Google Ideal Image Garland
The atmosphere was great. I was greeted by the nurse soon as I walked in the front door. Megan was awesome.The whole environment and experience was great. Thank you, Ms. Eulanda
Google
5.0/5
May 28, 2021
Google Ideal Image Garland
My recognition Cecil was fantastic. I would recommend her to anyone.
Google
5.0/5
May 25, 2021
Google Ideal Image Garland
I couldn't be more delighted with my experience at Ideal Image in Garland. Tonya is such an experienced practitioner and Nadia at the desk couldn't be nicer. In fact, EVERY single person I've come in contact with is incredibly genuine, welcoming and beyond professional. I've had services at other (very high end) centers before. You would think they'd provide the best of everything and deliver top notch service 24/7. That wasn't the case for me. But, I can tell you it certainly has been at Ideal Image. That high end company can take a few lessons from Ideal Image! Forget the rest and go to the best! Ideal Image Garland, you have a client for life!
Facebook
1.0/5
May 24, 2021
Facebook Ideal Image Garland
I do not recommend any of the locations at this time because they are all a bunch of rude women and I feel like I have been conned. I never received treatment but still they went behind my back and processed a loan with Ally that I don't even have an account number for and have me paying a loan for services that I never received.
Google
1.0/5
May 20, 2021
Google Ideal Image Garland
These are not professional doctors doing the work, only nurses. When something goes wrong, they consult with an OB/GYN doctor that doesn’t have knowledge in this field. They might be cheapest, but they don’t know what they are doing when it comes to fillers. They caused me thousands of dollars and months of pain to fix what the inexperienced nurse did to me. Two ER doctors and a plastic surgeon told me they screwed up badly with the injections.
Google
5.0/5
May 20, 2021
Google Ideal Image Garland
Cecily is amazing! Painless Botox and a thorough evaluation. Jager is wonderful at the desk! Highly highly recommend!!!
Google
1.0/5
May 19, 2021
Google Ideal Image Garland
I tried to get them to help me at the front desk but people answered me without wanting to help me, previously they had been rude but now the guy who is not rude but is not respectful speaks to you as making fun of you, I'm very unhappy with the service too, because my hair is growing back 😕 It's very expensive and I just wanted to a least get a good service and be treated with respect and professionalism, people please be careful there is not customer service at all, if you want to complaint it would be very impossible
Google
5.0/5
May 18, 2021
Google Ideal Image Garland
Great service by Seslie! I went in for the first treatment and she was informative, kind, patient. Recommend to anyone!
Google
5.0/5
May 17, 2021
Google Ideal Image Garland
Great customer service...even though they were slammed that day!
Google
5.0/5
May 15, 2021
Google Ideal Image Garland
Ceicely is rare and special and I enjoyed the conversation and treatment !!! I requested all my treatment be with her they are fast and beyond quality ! Jager at the front desk delivers kind and professional service the moment I walked through the door from start to end!
Google
5.0/5
May 14, 2021
Google Ideal Image Garland
I love Jager! Jager took the time to explain all of the different packages and go over my current plan! The team is very nice at this location.
Google
1.0/5
May 14, 2021
Google Ideal Image Garland
EXTREMELY DISAPPOINTED I was there for my appointment 20 minutes early for a 2:30 appointment as I arrived at 2:10 pm. I tried to call 4 times to let them know I was there for my appointment, after no one answered the phone, i finally walked in at my appointment time and was informed that the phone was on do not disturb because they were on break. Then I was told at 2:40 after waiting 10 minutes past my appointment time that I had to fill out some forms to be cleared for the treatment, which i understand as I’m a registered nurse. So I fill out the forms and get cleared. It’s 2:50 pm at this point and my appointment was at 2:30. Then I am told I will have to come back at 4 pm to be treated because it’s time for the next persons appointment. Well I live an hour away and have a 5 month old, so I literally COULD NOT come back and shouldn’t have to wait another hour for a service that takes less than 15 minutes from start to finish. I only have 2 treatments left and the last time I was there all they did was “spot treat” my areas that needed to be layered and I was in and out in 15 minutes. I need these last two treatments, but the amount of disorganization and just plain rudeness I received from the staff was absolutely unacceptable. I have placed a call to a manager and have yet to hear back.
Google
5.0/5
May 13, 2021
Google Ideal Image Garland
Matt was extremely informative and personable. Would definitely want him to do my treatments in the future.
Google
5.0/5
May 10, 2021
Google Ideal Image Garland
Matt is Great to work with!! He is very professional and takes the time to talk with me on every question I have.
Google
5.0/5
May 10, 2021
Google Ideal Image Garland
I had my inner thighs done and Matt was wonderful. Explained everything and was very professional.
Google
5.0/5
May 5, 2021
Google Ideal Image Garland
Thu did an amazing job on my Botox!
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Very welcoming and professional. The nurse that administered my Botox with great! Not one single bruise! Very minimal discomfort.
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Always cheerful and professional...! I was very pleased with the outcome.. ! Thanks... to Jager and Nadia at the front desk for just being an absolute delight, very helpful and informative...!! Nurse Thu was very personable and gentle...☺️ She was very knowledgeable and informative as well and my visit was just delightful.... I look forward to my next visit...!😃
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
it was great. Everyone was nice and the office was clean.
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
I truly appreciate Jagar and Cicely helping me get booked and treated for a touch-up. I’m new to the area and I’m glad that I can get treatment anytime here! 🙂
Google
4.0/5
May 4, 2021
Google Ideal Image Garland
Always friendly and make a person feel comfortable in every process
Google
5.0/5
May 4, 2021
Google Ideal Image Garland
Megan was great she put me at ease and Jager at the front desk is always so nice and helpful I love this location!!!!!!
Google
5.0/5
May 1, 2021
Google Ideal Image Garland
Great experience walked in to make appointment and had my Botox in the same day. Very pleased with the staff and great nurse! Love it!
Google
5.0/5
Apr 29, 2021
Google Ideal Image Garland
Jager at the front desk is so professional & kind! Very helpful with scheduling appointments and getting people checked in. Today I worked with nurse Cecily, who was extremely personable and informative, but the other nurses at the clinic are also awesome! All around a great experience with clear communication, professional attitude, and caring folks.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Garland
I enjoy my visits every time. I have seen a noticeable difference in the areas being treated.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Garland
Very nice, quick and respectful
Google
5.0/5
Apr 14, 2021
Google Ideal Image Garland
Tanya was absolutely fabulous! She took great care in everything she did. She explained everything to me as she was doing it and was extremely sweet and personable. She spent so much time with me, not rushed like other places I’ve been. I LOVE everything that she did so much and I will be a repeat customer for sure!!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Garland
Molly was so kind and informative without being pushy. I would definitely feel comfortable recommending others to her.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Garland
Prompt and professional service.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Garland
It was really quick like a 10 to 15 minute appt.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Garland
I had the best experience ever here!! The staff was excellent, Jager helped me through the processing of the appointment and Navadia was a sweetheart at the front desk... Once I went in for my Botox Procedure, Nurse Tonya walked through the steps and made me feel very comfortable, she is absolutely awesome..Great Service, Clean Facility and Beautiful Results..
Google
5.0/5
Apr 7, 2021
Google Ideal Image Garland
Great communication and expertise is very high.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Garland
I love this place my laser hair removal going do well specially i love cecily and thu they always so helpful and friendly thankyou ideal image garland 😊
Google
5.0/5
Apr 3, 2021
Google Ideal Image Garland
Jager, Cecily, & Thu are wonderful. Great customer service...the greeting was so happy and chipper, and Thu did my Botox expertly. I’ll be back!
Google
5.0/5
Apr 3, 2021
Google Ideal Image Garland
Not only is the receptionist courteous & professional, but Cicily is so nice. She doesn’t rush through the treatment, & she makes sure that you’re comfortable the entire time.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Garland
Wonderful outcomes with each service. Highly recommend Tonya for services and Jager will help you get the best deals and options!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Garland
I enjoyed my visit and had a great experience! I really like the nurse, TU, that handled my treatment. Will be returning to get other areas treated soon!
Google
1.0/5
Mar 22, 2021
Google Ideal Image Garland
I clearly explained our concerns but they told me to call me the next day but nobody called us. It is already been 2 weeks after I talked to them. Poor communication
Google
5.0/5
Mar 22, 2021
Google Ideal Image Garland
I LOVE the lady that zapped my face this time. If ya'll had a lady like her everywhere I promise you would be in Forbes magazine & trading on NYSE. She is absolutely FABULOUS!!!!
Google
5.0/5
Mar 20, 2021
Google Ideal Image Garland
Cecily was so nice and informative! She made me feel comfortable through out the whole process! It was a wonderful experience!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
Cecily is so good and thorough, honestly the best if you wanna get lazer hair removal done. The clinic is very booked up the majority of the time but the staff is always very sweet and will work with you.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
They are really informative and professional. The Covid-19 precautions are pretty good. The NPs are really great.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Garland
Wonderful! I really appreciate the call to come in earlier. I was able to get in and out swiftly. The treatments have given me results I'm happy with and the NPs have been very professional and made sure I was informed and comfortable.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Garland
New member here. I am very pleased with the flexibility and outstanding customer service at the garland location. The staff is very friendly and knowledgeable. I look forward to years of great service.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Garland
** EDIT** I would like to thank Kendra for quickly responding to my review. I appreciate Kendra for taking the time to resolve the problems that I experienced. She has renewed my opinion and turned my negative encounter around. I purchased a special package in November 2020 and could not get an appointment until January 2021. When I asked about the length of time to the appointment, I was told the holidays and everyone wants in. The day before my January appointment, I called the office and was told my appointment had been canceled because they could not reach me. I informed Payton that no one had reached out to me and that was why I was calling the business. She apologized and fixed the appointment but I had to move another scheduled appointment so I could be seen. Fast forward to today (March 2021) I receive a text message and a voicemail to say that my appointment needed to be rescheduled. Clearly I was upset and very unhappy. When I called I immediately went to hold with no employee actually answering just went straight to hold and elevator music. When the female did finally answer the phone call quickly continued to go downhill. She kept saying “I am just the messenger.” I informed her the trouble with my last appointment in January which she confirmed she looked at. Then stated that the male nurse was still recovering from surgery so he was not cleared to work. I made an appointment for that day not a specific person I said. She should have never given me that information. She also informed me that Payton was fired when I asked to speak with her and that the regional manager was on PTO until tomorrow. All things an employee should not give out. I stated clearly my business is not needed here and that I wanted a full refund for all my pending already paid for treatments. Again, Kendra will be in tomorrow. The employee was offering me a reschedule for 29 April when I was not the one wanting the reschedule let alone this is less than 24 hour notice. My time is just as important as this business. I choose this company based off of a previous experience in another State. I have purchased packages that I cannot get nor get this office to keep my scheduled appointment. I also signed up for their membership but did not realize joining basically means paying for hard to get appointments, appointments that get canceled and less than helpful or kind service. I have taken time off from work just to get an appointment and now that has been short notice canceled which I scheduled back in January. I was told that I would receive a call tomorrow and I hope that they can make this right.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Garland
Maggie was kind, professional and super helpful. It was a great experience with my virtual evaluation.
Google
5.0/5
Mar 15, 2021
Google Ideal Image Garland
The RN who did my coolsculpting was extremely professional and knowledgeable. I felt comfortable and respected. Im looking forward to coming back for further treatments.
Google
1.0/5
Mar 15, 2021
Google Ideal Image Garland
Too expensive. No other options available
Google
5.0/5
Mar 5, 2021
Google Ideal Image Garland
I had a great experience today at my treatment , Naudia up at the front is wonderful to work with. Cecily my nurse was very professional and just nice to talk to!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Garland
Staff is always friendly, professional, and willing to educate.
Google
4.0/5
Mar 4, 2021
Google Ideal Image Garland
Everything was professional & courteous
Google
5.0/5
Mar 4, 2021
Google Ideal Image Garland
Thu is incredible!!! She was so patient and understanding and helped me feel comfortable during my appointment. I had a lot of questions for her and she answered every single one of them for me. The front reception staff is also really friendly and welcoming! I felt really taken care of at this location and am looking forward to continuing my care with the team here! (By the way, my lips look FABULOUS! Thu did such a wonderful job! I love my new look!)
Google
4.0/5
Mar 3, 2021
Google Ideal Image Garland
Somehow missed the confirmation for an appointment (didn’t get a voicemail/text) but the front desk was able to get me in the next day, thank fully. They’re all super nice. Love the techs as well.
Google
5.0/5
Mar 2, 2021
Google Ideal Image Garland
I recently signed up for a laser hair removal package with Naudia. Naudia was so easy and very friendly to work with. I had a great experience! She was knowledgeable, efficient, and fun to talk to! She was able to answer all of my questions and concerns that I had. 10 out of 10 recommend to work with Naudia at the Garland location.
Google
5.0/5
Mar 1, 2021
Google Ideal Image Garland
Allison was i credibly awesome to work with! She really helped me feel even more excited than what I already was!
Google
5.0/5
Feb 20, 2021
Google Ideal Image Garland
The girls at the Garland office were SO great to work with. Cecily did my Botox injections and I couldn’t say enough amazing things about her. I typically break out in a full body sweat from the injections, whether it be nerves or just my body’s natural reaction — but this time nothing! Cecily gave me a cold ice pack for the back of my neck right from the start and helped me control my breathing throughout each injection and not a drop of sweat or light headedness! I had such a great experience and would recommend Cecily and this location every time!
Google
4.0/5
Feb 15, 2021
Google Ideal Image Garland
The consultant that I had a zoom meeting with was ok. I would recommend not getting frustrated and telling clients “you usually don’t spend this much time talking to people” when they are simply trying to understand the process which can be very confusing.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Garland
Fast and effective
Google
5.0/5
Feb 4, 2021
Google Ideal Image Garland
**Edit. The manager Kendra reached out to me today and was very professional and communicated. She was able to fix my issues. Thank you Kendra for reaching out to me. I’ve been waiting for two weeks for the manager of this location and haven’t gotten one call. It was bad enough that I was told two weeks ago that I was suppose to sign another contract after being told that my contract closed(there was no call or notice to tell me that this was happening) but the person who was suppose to give me the contract still haven’t called me. Also, when I signed up to do coolsculpting treatments, I was set up on a payment plan, and was told I was ready to go. I was able to schedule 2 cool sculpting appointments and had them both completed. Then I scheduled an appointment in dec and had to cancel do family reason. But when I tried to set up appointment in Jan, I was told I couldn’t do it and that I had to wait till I was done paying off my treatments. What the hell? That’s not was told when I signed up for this. If I had no, I wouldn’t have ever gotten it done at this location. I don’t even want to do my last 4 cycles of cool sculpting and just move on from this company. They lack of communication from this establishment is disappointing. If you are wanting to go here, save your money and go somewhere else.