Dallas (Plano)

7501 Lone Star Drive
Suite B140
Plano, Texas 75024
214-666-4182

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

The trendy city of Plano is located in north central Texas, approximately 20 miles north of downtown Dallas. Over 250,000 citizens call Plano home and so did Ideal Image in December 2005.

South East Corner of Preston Rd & Hwy 121, in the green building in front of World Market

4.3/5
4.3 /5
281 Reviews

Google
5.0/5
Oct 20, 2021
Google Ideal Image Plano
I had a great experience at Ideal Image Plano. The staff was very friendly. I called to see if I could get in sooner and their front desk employees were very helpful. The nurses were super friendly and my treatment went great! Afterwards the front desk girls gave me a free goodie bag and I will definitely be coming back!
Google
5.0/5
Oct 19, 2021
Google Ideal Image Plano
Staff were absolutely wonderful. There was virtually no wait, all in all an amazing visit!
Google
5.0/5
Oct 16, 2021
Google Ideal Image Plano
Amazing service! The staff is courteous, helpful and willing to go the extra mile to make the experience a delightful one.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Plano
Kim Farrell is awesomeness! Best customer service I had in my life and I’m 40. She is so sweet. And gives her best ever single time. Thank God for good people. Cause they are hard to find. She is a keeper!!
Google
5.0/5
Oct 11, 2021
Google Ideal Image Plano
My experience with Ideal Image has been wonderful. At first, wasn't the best. I felt shuffled around and experienced many delays. Once I was actually at my appointment, after many many months of delay, I had the most wonderful experience. The staff is friendly and professional and just plain awesome!! I will be returning for several treatments that I have my eye on already. I am truly proud to tell people that I got my treatment at Ideal Image of Plano and I couldn't be happier. Thank you.
Google
1.0/5
Oct 6, 2021
Google Ideal Image Plano
The lady that talked to me on zoon was extremely rude, her name is Susanne .
Google
4.0/5
Oct 6, 2021
Google Ideal Image Plano
Kim is my girl!! I always have a great experience with her. She is nurturing and caring to my feelings during the whole process. I will definitely come back for Kim!
Google
1.0/5
Oct 4, 2021
Google Ideal Image Plano
The treatment I got is not very ideal. I was told the treatment will be around 1 hour but in fact it was around 10min max. The nurse (I forgot the name) was very rush on me and didn’t even pay close attention to my skin, she just asked a few questions and then started. It was the most rushed treatment I have ever experienced. I don’t know if this is because “no gratuity policy” but I don’t think a client should be treated this way.
Google
2.0/5
Oct 1, 2021
Google Ideal Image Plano
I showed up for my free consultation and they were not there to do the consultation. One of the technicians looked briefly at my face and said we can do this and this and I will have Meredith email you the cost. I received the cost but not really sure where to start and how it is handled financially. I have so many questions as this is m y first time and I need real help and don't wan to waste my time with something that will not work. I have tried so many lotions and wrinkle creams that don't do anything. I really wanted someone to hear me out and give the best road. Maybe a full face lift is what I need.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Plano
Raven goes above and beyond when it comes to customer service. Super clean and professional atmosphere and service is always prompt.
Google
2.0/5
Sep 25, 2021
Google Ideal Image Plano
Everything was going okay. Nice facility. Everyone is very nice. This was my 4th treatment of laser hair removal on my face. I haven’t had any issues with my previous 3 treatments…until my 4th. This is the first time my face actually felt like it was on fire. She literally cooked the skin on my face. I don’t know if she was new or didn’t know how to use the equipment. But it was super high and very painful. I had to take a pause several times and I usually never have to do that. She recommended that I get numbing cream for my next visit. She gave me an ice pack during and after treatment but the pain was long lasting. I did nothing when I got home but take Motrin. I didn’t even wash my face because it hurt to the touch. 2 days after my treatment and this is my face. I’m still in pain and my skin is peeling off. This is crazy. I’ve been here 4 times and it’s a new person every time. Maybe she didn’t know how to treat darker skin and thought it needed to be higher. I don’t know, but I’m in pain. Making appointment with dermatologist to ensure this will not result long term scarring and to make sure these are not 2nd degree burns. Smh.
Google
1.0/5
Sep 23, 2021
Google Ideal Image Plano
I would like to express my disappointment with your service. I initially purchased upper and lower face ultherapy treatments. My first session was the upper face and my technician did not give me anything to numb my skin but I did not know that the numbing gel was to be given for the 1.5 depths. My second session was the lower face and the technician informed me that she ran out of the 1.5 depths part and scheduled me to come back for the 3rd time. She also recommended that I should get the perioral so I decided to purchase the membership so I could get perioral. When I went back for my lower face 1.5 depths and my perioral the technician tried to talk me out of my 1.5 depths for my lower face. She mentioned that I would not benefit from it. When I insisted that I wanted it she eventually admitted that she was running late so she did not want to do both treatments. After she did the 1.5 depths on my lower face she told me she ran out of time and scheduled me come back for the perioral. I went for my perioral today and after waiting for 20 minutes the technician told me that she did not have time to numb me as she was running late. She also told me that perioral would not benefit me and she thought that I wasted money on it! I was shock and angry to know that you tried to sell me treatments that would not do anything. You just wanted the money?!!!! I felt like I got scammed. I was planning to purchase the BBL as one of the technicians told me it would fix my sun spots. Now I am lost confidence in your consultation and don’t think I will continue using your service. I also want to share this on social media so people are aware and don’t fall for your scam. Thun
Google
4.0/5
Sep 20, 2021
Google Ideal Image Plano
Pleasant!
Google
5.0/5
Sep 18, 2021
Google Ideal Image Plano
I absolutely love this location! It's very clean and everyone who works there is very knowledgeable and friendly. Nicole is an amazing nurse who does my laser hair removal! If you're looking for a good place with professional people - this is your place to go! Schedule your hair removal with Nicole - she rocks!
Google
5.0/5
Sep 9, 2021
Google Ideal Image Plano
I love the results but it HURTS
Google
3.0/5
Sep 7, 2021
Google Ideal Image Plano
They have rescheduled my Saturday’s appointment to Tuesday morning 9am as that was the only time available until October which is a month away from now, and I am taking sessions of my treatment which have to be done in timely manner. I have to cancel my meetings last minute to get my it done for 9am. Forcing customers to choose the time you are available is not fair with the amount you are charging for treatment . If nurse is not available it is better to have a back up practitioner in the location. I would not recommend this place to anyone if I have to experience this again because it is very uncomfortable to change my schedule at last minute.
Google
2.0/5
Sep 6, 2021
Google Ideal Image Plano
I received laser hair removal on my face. This is my first time ever having to stop the technician in the middle of the service. I felt as if the nurse wasn’t used to doing the service. The temperature was too high. It just didn’t feel comfortable. I don’t like the fact that I get a different nurse every time I come in for a service. I like to build relationships with my technicians. If I would’ve known all of this before I signed up for the life time guarantee, I would’ve never did it. I had a better experience at Dr. Blackburn.
Google
5.0/5
Sep 1, 2021
Google Ideal Image Plano
Linda was so wonderful!!! Outstanding
Google
5.0/5
Sep 1, 2021
Google Ideal Image Plano
I had a great experience I got there around 3 o clock I was called back around 3:30 it took 45 minutes for the procedure to be done. The staff was extremely nice.
Google
1.0/5
Aug 31, 2021
Google Ideal Image Plano
Tricked! After they get you to sign a financial contract no one calls you back! Do not sign with them
Google
5.0/5
Aug 30, 2021
Google Ideal Image Plano
Deciding to get laser hair removal was the best decision I ever made. Ideal image is absolutely the best, after 4 treatments I already see a change. Thank you for all that you do
Google
5.0/5
Aug 23, 2021
Google Ideal Image Plano
Great customer service!
Google
5.0/5
Aug 20, 2021
Google Ideal Image Plano
I am always pleased and impressed by how quickly I am called back for my appointment, and how quickly and efficiently the service is performed and I am on my way out of the office.
Google
5.0/5
Aug 12, 2021
Google Ideal Image Plano
The nurse did a fabulous job and the definition of a professional.
Google
5.0/5
Aug 11, 2021
Google Ideal Image Plano
Great service! I love my lips! Everyone was super nice and helpful. The clinic is beautiful and clean. So happy to have Botox again.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Plano
Excellent service and very friendly
Google
4.0/5
Aug 9, 2021
Google Ideal Image Plano
The service was great. The lady that performs my ultherapy was amazing. She took her time explaining the process thanks again.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Plano
Great experience very quick also
Google
5.0/5
Aug 5, 2021
Google Ideal Image Plano
Rebecca is awesome! The team at the Plano location is so nice and I will definitely go back!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
Fantastic service, professional and made you feel right at home! First time ever for any cosmetic work and I am loving it!!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
Becca did my dysport and Megan did my lip injections and I absolutely love BOTH!!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
I enjoyed my experience at Ideal Image. Everyone was professional and gave me exactly the look I wanted. Ideal Image is my new place for my refreshed look.
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
The front desk is amazing! Everyone is so kind and helpful!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
Super happy with my Dysport results!!!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
All my treatments here have been fantastic! From the front desk and to all the nurses, I been treated so well!
Google
5.0/5
Jul 31, 2021
Google Ideal Image Plano
This place is awesome!!!!Love the nurses especially. Wouldn't go anywhere else.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Plano
Everything was seamless.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Plano
My treatment went super fast and pain free. I wasn’t expecting it to be so easy!
Google
5.0/5
Jul 19, 2021
Google Ideal Image Plano
I booked 2 appointments, one for facial filler and the other for lip filler. I was disappointed when my first appointment was cancelled and had to be rescheduled. However, Rebecca was able to arrange it so that I could get both services done all in one visit, and she did an AMAZING job on my face and lips! I appreciate her customer service and her techniques. She thoroughly explained everything she was doing, and valued my input. Made me feel like a valued customer
Google
5.0/5
Jul 14, 2021
Google Ideal Image Plano
From the very moment I walked through the door was great and also Got some helpful information from the laser hair technician And she was awesome.
Google
1.0/5
Jul 10, 2021
Google Ideal Image Plano
I am extremely disappointed in this branch. Anyone planning to sign a contract with them for a membership should be very careful. I was rushed into signing a contract during my initial consultation over zoom, realizing soon after that it was extremely overpriced. Not only was I rushed into signing, but $1,000 was already charged to my card before the end of the call. According to my contract, I have a right to cancel with a full refund within 30 days of signing, regardless of my reason for cancelling. I called the Plano branch to cancel my contract the very next day, and the rep I spoke to claimed they were not able to process my cancellation, which I later found out was untrue. The employee said the manager would call me to complete my cancellation, and has not happened. It’s been almost 2 weeks now. Ever since I called and mentioned canceling, they have stopped taking my calls…. I call them several times a day, and have tried to reach them many different ways. I have a case opened regarding my cancellation request and have contacted many people within the company. I even mailed a written request to cancel the membership. By refusing to process my cancellation and release my refund, they are breaking my contract. I have already notified my bank and will have to take legal action if this isn’t resolved soon. I no longer trust this company, and I DO NOT recommend bringing your business here or signing ANY type of contract. Beware!!
Google
5.0/5
Jul 7, 2021
Google Ideal Image Plano
It was awesome Rebecca was great I was in and out in no time
Google
5.0/5
Jul 5, 2021
Google Ideal Image Plano
I had a great experience and I cant wait to be done so I can see the full results
Google
5.0/5
Jul 2, 2021
Google Ideal Image Plano
My lady was very sweet and very understanding! She made my first laser hair removal session very comfortable! I loved her! I think her name was Rebecca!
Google
4.0/5
Jul 2, 2021
Google Ideal Image Plano
The lady that did my treatment was really nice, she made my experience very pleasant.
Google
1.0/5
Jul 2, 2021
Google Ideal Image Plano
Very deceiving. Not impressed, disappointed really.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Plano
Highly recommended!
Google
2.0/5
Jun 30, 2021
Google Ideal Image Plano
Girl at the front desk was rude. She told me my appointment was cancelled because I did not confirm. She did not offer an alternate solution until I asked her what now. She then decided she can get me in saying my appointment takes no more than ten minutes. Also, I didn't receive an email from ideal image to confirm it..If I did it would have took me seconds to confirm. You need to reconsider who's at the desk greeting your clients.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Plano
This is my second time getting lip fillers and Leah has always went above and beyond to make sure I’m comfortable. She always is so patient and coaches you through each step. Honestly, I wouldn’t want anyone else sticking needles in my face 😁
Google
5.0/5
Jun 25, 2021
Google Ideal Image Plano
Rebecca was a tremendous help with my services. She eased my mind during the procedures and had excellent follow up. She was professional in every way, very clean, friendly, and comforting. I am VERY pleased with my results from both botox and lip filler. I was very cautious about lip filler as it was my first time but she made them look very natural and maintained my lip shape. I love them so much I can’t believe I waited so long to get it done! I highly recommend her!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Plano
The staff at Ideal Image Plano is amazing !! So friendly and helpful. I will continue to get my treatments there and refer all my friends.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Plano
Maureen was great. It was nice to be able to do a virtual consult and not have to carve out time from my busy day to go into the office.
Google
1.0/5
Jun 5, 2021
Google Ideal Image Plano
Worst place ever in the world at this Plano location. Very bad experience. They would not do treatment on me and tried everything in their power to find an excuse not too. Want me go to doctor now for a checkup? I don't have time for that. Wasted so much time and money that they do not want to refund. Just absolute lazy staff!
Google
4.0/5
Jun 2, 2021
Google Ideal Image Plano
The staff that does the treatments is very nice and helpful and, also you guys always have very nice front desk staff, unfortunately the front desk girl that was there may last appointment I think she is new and wasn’t as nice as the others, I had questions for other treatment I need to get but her answers were very vague and I felt like she didn’t want me to get the service or if I was begging for it, so weird, not sure I’m coming back while she is there
Google
5.0/5
Jun 2, 2021
Google Ideal Image Plano
I had the pleasure of working with Vicki today. She was able to assist me in clarifying the procedure. She was patient when answering all of my questions. Thanks for making, what could have been a good experience into a great one.
Google
5.0/5
Jun 1, 2021
Google Ideal Image Plano
Very nice people. Quick and professional
Google
5.0/5
May 31, 2021
Google Ideal Image Plano
Everyone at this location is super nice and accommodating. It can be challenging to get appointments re-scheduled if you need to cancel, but Rebecca went above and beyond to fit me back in so I did not have to wait too long. I really appreciated her positive friendly attitude and willingness to work with my crazy schedule.
Google
5.0/5
May 31, 2021
Google Ideal Image Plano
Was a good experience. Very helpful, especially with evaluating my rash on my legs and advising possible treatment. They took time to seek answers and ask more questions. All this to make sure laser hair removal would be able to be done & be helpful. Thank you.
Google
5.0/5
May 31, 2021
Google Ideal Image Plano
Amazing customer services
Google
5.0/5
May 26, 2021
Google Ideal Image Plano
I had a great experience..the technicians are really nice!!
Google
1.0/5
May 23, 2021
Google Ideal Image Plano
After the consultation they offered me the deal which sounded pretty exciting at the beginning., I followed what the “sales agent” /consultant instructions went ahead signed the contract she gave all the information expect the terms and conditions, .. in little or less time I changed my mind I wanted to cancel the process she said she cannot do that as I signed the contract??? I was surprised,,,, However I did not wanted to loose my money which is why I had to take appointment. Please be aware -Firstly they convince you to get the procedure done -They won’t tell the whole information,you need -Lack of information -Be aware of their CONTRACT read it very carefully (which they don’t tell you during your zoom call) -Lot of struggle to get the appointment -(Plano branch)Unprofessional and very rude behavior of the front desk lady when I called them to reschedule my appointment , she put me under a lot of stress.
Google
5.0/5
May 17, 2021
Google Ideal Image Plano
Super cool, i’m very excited
Google
5.0/5
May 14, 2021
Google Ideal Image Plano
Super nice and helpful staff!
Google
5.0/5
May 14, 2021
Google Ideal Image Plano
great. On time, friendly and explained everything step.
Google
1.0/5
May 14, 2021
Google Ideal Image Plano
Cool sculpting is overpriced and does nothing
Google
5.0/5
May 11, 2021
Google Ideal Image Plano
I love the customer service at this location. The entire staff is friendly and professional. Highly recommend.
Google
5.0/5
May 11, 2021
Google Ideal Image Plano
Linda was very informative & kind; Very welcoming & considerate. I never really leave reviews but she made the experience feel natural & not at all awkward. This is not my first time getting laser removal at this location, but it was my first time being assisted by Linda. She is patient if you point out a spot that you feel was overlooked (something not everyone there has done during previous appointments). Another really good person to request is Vicky, she’s very patient & kind as well. Vicky has taken me all the way back to the room to “correct” some mistakes another assistant had made without me complaining about it. She simply overheard that I had some concern & took me straight to a room to redo it. Front counter receptionist Jasmine is always very helpful professional.
Google
5.0/5
May 10, 2021
Google Ideal Image Plano
Bethany was very professional and made me feel soo comfortable during our consult.
Google
5.0/5
May 8, 2021
Google Ideal Image Plano
Everyone was fantastic, from being greeted at the door the how fantastic Rebecca was with me being a first time patient, she explained everything and it didn’t hurt a bit. Looking forward to going back for more treatments.
Google
5.0/5
May 3, 2021
Google Ideal Image Plano
Well, I think people should be warned of the intense pain that goes along with this procedure. Other than that. The whole experience was awesome! Very friendly staff. Appointments are confusing. Not sure who they have scheduling people, but that person isn't working out. So far I'm pleased with the process and eagerly awaiting my results. My abs finally stopped hurting enough to take shower.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Plano
I have been going to Ideal Image for a little over year now and they have always been very kind and professional! Rebecca is who normally does all my treatments and always explains everything to me and always let’s me know what she feels would be best for me. I now have to drive from Fort Worth all the way to Plano to see her but she is so well worth the drive! I trust her and will continue to make that drive to be sure that she is the one for all my treatments.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Plano
Great attention to detail
Google
5.0/5
Apr 19, 2021
Google Ideal Image Plano
It was very lovely, the nurse was very friendly and patient with me. She talked me through it and did not feel upset with me at all. The office manager was also very nice and welcoming. Over all, it was a very good
Google
5.0/5
Apr 16, 2021
Google Ideal Image Plano
Mr Copack was fantastic to talk with and very knowledgeable. Thanks
Google
5.0/5
Apr 15, 2021
Google Ideal Image Plano
Megan was incredible, I will definitely be back to see her in the next few months. I have had my lips injected about 10 times over the last 4 years and she was by far the most gentle and genuine, I could not be more satisfied with my first experience at Ideal Image.
Google
5.0/5
Apr 10, 2021
Google Ideal Image Plano
I have been a client for many years and always appreciate the quality of service. The staff is considerate, reliable and professional. I have a great experience and fantastic results!
Google
5.0/5
Apr 10, 2021
Google Ideal Image Plano
I chose to do Ultherapy on my face and neck. This procedure is not comfortable. However, Rebecca went above and beyond to communicate with me and customize the experience. She listened to my needs and paid attention to my areas of concern. Most of all, she made sure I was comfortable throughout the treatment. I highly recommend Rebecca and Ideal Image for Ultherapy.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Plano
Great service!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Plano
Loved how easy this first procedure was.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Plano
I loved the experience. Looking forward to doing it again.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Plano
Was very welcoming and wait was not long- girl who did my hair removal was very Professional- she sure does deserve a raise!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Plano
It was Great! I felt very safe and in Very experienced hands
Google
5.0/5
Apr 6, 2021
Google Ideal Image Plano
Loved this location! Clean and new, great staff and management.
Google
5.0/5
Apr 1, 2021
Google Ideal Image Plano
Love my lips the doc was amazing and super nice
Google
5.0/5
Mar 30, 2021
Google Ideal Image Plano
Brittany Allison was super helpful and fast with helping me book and Megan was great as well!!! Going back again!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Plano
Fast painless and friendly
Google
5.0/5
Mar 21, 2021
Google Ideal Image Plano
Vicki was very informative, gentle and kind
Google
5.0/5
Mar 17, 2021
Google Ideal Image Plano
Brandy and Vicky are incredible!!
Google
5.0/5
Mar 12, 2021
Google Ideal Image Plano
Nicole was nothing short of fantastic. Thank you!!!
Google
5.0/5
Mar 4, 2021
Google Ideal Image Plano
Very knowledgeable and nice
Google
4.0/5
Mar 4, 2021
Google Ideal Image Plano
Efficient and knowledgeable, make sure you read the contract and the areas that you are getting treated since Consults are via zoom and the documents font size on a phone screen are small . Four star only cuz I have only had one treatment will re visit after all sessions are done and if I get the desired results .
Google
5.0/5
Mar 4, 2021
Google Ideal Image Plano
Exceptional customer service. Well informative and caring!
Google
5.0/5
Feb 28, 2021
Google Ideal Image Plano
Loving my results. Rebecca is fantastic! Highly recommend.
Google
5.0/5
Feb 28, 2021
Google Ideal Image Plano
Vickie did a great job on my injections! My face looks so nice! She was very professional, and very kind! I highly recommend this place! Ask for vickie! She's got the sweetest voice.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Plano
My provider was awesome! I hate needles and she made me very comfortable, engaged in conversation and kept me distracted during the enhancement, I barely felt anything at all. Thank you!
Google
5.0/5
Feb 23, 2021
Google Ideal Image Plano
Magen was extremely professional. She walked me through the entire process. That made me feel so at ease. She genuinely cares about her clients. I will definitely return to see her again.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Plano
Professional and everyone I spoke to was nice. Answered all questions.
Google
1.0/5
Feb 17, 2021
Google Ideal Image Plano
While I am giving them one star, this is an informative review, not a negative review. Make sure you are ready to enter into a contract before you ask for a consultation as they offer a same day discount. Read the contract carefully before you sign anything because “what-ifs” and other things you talked about will probably not be written in it, and it is hard to get out of. Let them wait as long as you need while you read the documents, they’ll be fine. I did not read the contract while on Zoom for my consultation, and I was denied a refund after I did read it (less than four hours after signing). I filed a complaint with the BBB (free and fairly easy), and sent documentation in via certified mail to get my contract cancelled and my money back for services I will not receive (this had to be done within three days under Texas law - cancellation of consumer contracts section 702.307, and cost less than $15.00). I was contacted fairly quickly after filing the complaint, and my issues are being resolved. While it is unfortunate that I had to jump through so many hoops, each of the people I spoke with were polite and professional.
Google
5.0/5
Feb 10, 2021
Google Ideal Image Plano
I really appreciate when Rebecca Bievenue is the Nurse providing my treatment. She is professional, positive and very thorough.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Plano
Everyone is very nice and helpful! The nurses are very knowledgeable and answered all my questions.