It was great as always. Quick check in, knowledgeable staff and clean from the front door to the procedure rooms. Always a good experience at all locations I’ve been to!

IDEAL IMAGE....has been so professional and helpful throughout the process of scheduling, payment and treatment. Today was my first of 5 treatments. Alex at the front desk was upbeat, friendly and a joy to deal with. Cory, my technician, was thorough with his explanations of the treatment. I was a little apprehensive at the start, but Cory stayed with me through the 30 minute procedure. He made me feel more relaxed and secure. I have 4 more treaments, and now I am looking forward to them hopefully with positive results.

Horrible experience, I made an appointment and they canceled it on me because they didn’t get my credit card on file and it was for a touch up, I’m very disappointed, I got the day off for nothing, when I set the appointment up they never mentioned anything about a credit card on file.

I went to a different location for my most recent appointment. The staff was friendly, and the lady that did my laser hair removal was friendly and we had a good conversation to pass the time during the process. I didn't experience any issues.

I love the lady that does the service. She’s so nice and makes the experience so much more comfortable every time!

The lady who did my treatment was great. She talked to me throughout the treatment letting me know what she was doing.

Christine was amazing. She was very patience and made the laser process as smooth as possible. Highly recommend 👍🏾

This was a very productive and professional experience. Everything was perfect each time I had service. Today was the last day for my package and now I only required touch ups. I will be back for other services.

Zach was the BEST!!!

Very pushy and try to get you to sign up for a loan without telling you. Their all about getting a sale. They want you to immediately book an appointment and do not want to let you think about your options. They are way to expensive for what they do.

It's been great so far! Great and friendly front desk and nursing staff. Most of all, I have seen results super quick.

Very nice and professional but definitely a hard push to sell. I felt pressured into purchasing a membership I don't want or need

The gentleman that did the treatment on my face, left a bruise. The last one really hurt. I've done it before, and I have never been bruised. I have been walking with a bruise on my right side of my face for 2 weeks. He also overcharged me. He said he changed price to 400 and was charged 600. Never will I go there again. I prefer the one in Garland.

Wonderful experience. Check in was quick and easy. The nurse who did my service was amazing! She gave outstanding service and made sure I was comfortable through the process.

Everyone in this clinic is GREAT!

Thanks Emily! After contemplating for years and taking a leap the experience was great. After two zoom calls and talking with Emily my nerves were at ease.

Christina was wonderful and sweet. Every appointment I’ve had so far has been wonderful, pain during the treatment but the staff is considerate and checks in to ensure if I need a break. The technicians are friendly and polite. I have not had a technician yet that I didn’t like. Reception are friendly and helpful as well.

Alex was extremely helpful and knowledgeable about their services. She explained all the services they offered and sold me on something I was hesitant about getting involved with. Then Cory brought me back and explained it more in depth. I’m a customer now and can’t wait for my appointments.

Great!

Awesome

Hadlee is amazing. She is so friendly, timely, and personable. Not to mention, she's incredibly skilled at her job. I am so happy with my Botox treatment and wish I found Hadlee earlier. I will certainly be requesting her as my nurse in the future.

Poor clinical expertise. Will not refund money. They do not respond. 0/10 recommend. Local businesses have more to lose so will at least put an effort in to making you a happy customer. Ideal Image doesn't need that, they take in the dumb masses, including myself, and all the smart people go to locally owned offices. Do that!

First time in for laser hair removal. Thanks to Hadlee for being so kind and explaining what to expect throughout the process ⭐️⭐️⭐️⭐️⭐️

THIS IS A SCAM!!! THESE PEOPLE LIE!!! IF YOU HAVE A MEDICAL CONDITION THAT A DOCTOR SAYS THIS PROCEDURES IS NOT SAFE OR RECOMMENDED...THEY DON'T CARE ABOUT YOU THE PATIENT. THEY WILL NOT HONOR IT LIKE THEY TELL YOU. RUN!!!

Cory was awesome and patient and explained everything to me step by step. I would definitely recommend him to my friends and family.

The old nurse was rather rude. She seemed irritated. Didn’t bother asking about the progress. Gave minimal instructions, so I was clueless as to what to do. Seems like Ideal Image is less enthusiastic about its old customers than the new ones. It doesn’t care about the final result or whether customers finish their sessions. Very disappointed at the negligence especially when we pay thousands and thousands of dollars on the procedures.

This was the first time using Ideal Image for fillers, I have an issue with my top lip being droopy with a slant. My procedure was performed by Cory Black and he did the greatest job. My lips look normal for once and I am so happy and so thankful. I hope he does my cheeks as well. As of right now my lips still look natural and beautiful.

Hadlee always takes great care of me! I appreciate her kind attitude and I know she treats me as she would treat herself, she really puts herself in the shoes of the client! Thank you so much!

Hadlee is absolutely incredible! All of the staff here are super friendly & make your experience really enjoyable.

Hadley was great! I had such a great experience!

Adding to my original review… the staff is amazing. Hadley is precise with the Botox procedures, yet funny. The ladies at the desk are professional. I will drive further to come to this location. I like coming to this location because the staff will explain in detail what the procedure is and what to expect. It truly made my photofacial treatment much better had she had not said anything.

Dishonest and will treat you poorly. I was pressured into signing a contract, when signed and I did not want to go through with services due to medical reasons, they bullied me into telling them exactly what my medical reason was and told me that if it did not contraindicate treatment, it would not be considered. I would highly recommend staying away from this business and to instead take your money elsewhere.

I love the team members at this location!! From the time I enter until the time I leave, they all make me feel welcomed. All my questions are answered. The treatments are explained and completed with soft hands. I would so recommend this location! 5 stars isn’t not enough for them!!

I loved having Hannah do my leg treatment today! She made the process super easy and painless. I definitely will be coming back!

Always great customer service! The nurses are wonderful! Thank you ladies!! Hannah really went above and beyond!

My consultation was great! Kaitlynn made me feel comfortable and was knowledgeable about the process. She was very friendly, and I believe she had my best interest at heart. I forgot to ask a question while we were on our Zomm consultation, so I emailed her. He response was timely. I appreciate Kaitlynn K.

The process and information was very misleading beginning in consultation I took out a loan for cool sculpting through ideal image of course and was approved for 2000 then told I could get 4 areas done for that price. However, on the day of my service when I check in and meet my nurse, I was told it would only cover two areas. I felt scammed. I should have been told that from the beginning because then my decisions would not have been manipulated.

Hannah was incredible! She was professional and explained the procedure very well before starting my treatment. I can't wait to see my results over the next few months! I'll definitely be returning for more aesthetic refinements in the future! Great experience!

Amazing. Everything I wanted it to be

Receptionist extremely rude. Laser is a joke. Do you even need to have any certifications to work here?

I truly enjoyed my visit to Ideal Image in West Village thanks to Cory and Hannah! Team work at it’s finest 😉. Cory eased my anxiety by answering all of my questions about the procedure. And talked me thru the entire experience. And Hannah was quite knowledgeable as well. I can honestly say that I will most definitely be returning to this location! Thanks for all of your help, Cory and Hannah 😀!!!

Very good, 🥲

The lady communicated very well and explain the whole process

Very difficult experience getting an appointment in Dallas. Front desk has not been very accommodating. I’m so behind on my treatments as a result. I don’t feel like anyone cares if I finish them or do them correctly. It feels negligent.

The whole process was very pleasant, she was polite, knowledgeable, and personable. I feel like the right questions were answered and the best thing I loved about it was the financing was so flexible for someone like me with bad credit. Thank you so much.

The whole process is ok and pain is minimum, but I haven't seen any results. I've measured myself repeatedly and no change at all. I've been exercising and managing my food and my arms and thighs have reduced but I had the cool sculpting in my upper and lower stomach area and no change at all. The lower stomach area, was done over 3 months ago and there has not been any changes. I feel like I've wasted my money doing this procedure and could have just added to the cost and had a tummy tuck done instead. This does not work or the individuals that did my procedure especially the first young lady do not know what they are doing.

I didn't to ideal image. My doctor advised me against it. Due to my medical conditions. I have tried to cancel this membership. But I think I'll have to get a lawyer involved. I've never made an appointment. Cynthia Peel

This entire organization is a massive scam. To establish my credit as an active laser hair removal user. I have used other med-spa chains private med-spa clinics too. This service is awful unethical. I spent over $6,000 for 3 areas, Brazilian, underarm, and full legs. I accepted their offer of payment plan, 0 interest. This gets you the treatment plan of 9 sessions within 16 months. Their scheduling systems is sooooo flawed, I kept getting scheduled over 2 months past the time I needed to. Leading to inconsistent shaving-hair grown-laser treatment time ranges. When my 16 months was over, wouldn't book me for any of my remaining sessions. I could only get treatment if I paid ( I also paid an additional $250 for the Lifetime Membership), also a scam! They make you pay 10% of their retail pricing for the area you want touched up, so its over $300 a session for me to get the areas I originally bought. Now, I am still making payments on a treatment I never got to fully complete (9 sessions) and my results are awful, maybe 40% hair loss. The nurses would not accommodate my preferences for laser settings. I assured them it was ok for them to increase settings. They also COUNT LASER ZAPs, so they will not do anything above and beyond. In my 29 years, I have never been scammed so bad.

This location is always so clean and the staff is very professional!

I'm very pleased with the McKinney location. Staff is wonderful, friendly and answers any concerns you may have. Wait time once checked is quick.

I have had numerous areas treated for laser hair removal at this location. They are always friendly, very quick with completing the treatments, and make the experience pleasant. Would definitely recommend if you are interested in laser hair removal!

Had a very good experience here at Ideal Image Med Spa off of McKinney Ave. Accidentally missed my appointment but Hadley and the front desk were able to squeeze me in to do both or my treatments instead of having to come at a later time. Great reception from the front desk and very helpful. 😁😁👍🏻👍🏻

Horrible experience with customer service at this location. The two times I went in I was not seen at the time of my appointment. I waited at least 45 minutes until they got me in. Oh but today I was late and they refused to see me because I was late. I explained to the front desk that I was stuck in traffic and I had even called ahead to let them know I would be late. Still they refused to take me in. I left work early for nothing.

Jane was such a pleasure to talk to. I felt like I have known her forever! So genuine! My consultation was enjoyable and made me look forward to my first appointment!

Great experience. Staff was friendly and attentive and treatment went smoothly.

The team at this location is always super friendly, helpful, and accommodating.

The practitioner did not fill in the void in my face. She went up my cheeks wasting the filler now I still have hollowing below my cheeks. So I paid $1700. Now I'll be suing Ideal image in court.....

My experience was not the best. No real results. No follow-up. Feels like money wasted.

I went to this place across from my high school. Went for 30 did laser hair removal. Was told it was monthly . Never explained they take out a $2500 loan in your name. Could haves shaved got better results. Tried to cancel they denied me. Pursuing legal actions against this teenage predator! Keep your kids away from this place . Over 1200 with the Better Business Bureau in the last 12 months.

great and fast service, nice and frinedlky oersins great costumer service.

Very nice, and willing to assist me in any way possible. She was professional and very sweet.

Way too expensive. A friend got the same thing in Canada for about 300$ total

I love everything about my visit......

First time Botox user and completely satisfied with the results and the professionalism.

Christina was very nice and helpful

Friendly, professional and experienced. I would highly recommend

The nurses are awesome, super friendly. I've worked with Corey and Andi. I have done coolsculpting and laser at ideal image and notice a huge difference, very happy with results.

I've been going here since 2017 and they always give the best advice. Never a long wait and always professional. Love this place.

Fast and friendly experience.

Been seeing Hadley for my appointments and she's awesome! Chipper, quick, professional, and deals with my grumpy "I just got off work and all I want is a margarita and silence" attitude. 🤣

Hadlee was amazing for my service, and Alex at the front is super sweet and helpful. Book here!

My experience with Ideal Image has been wonderful! The treatments make such a difference and are definitely worth it. Every time I come in, the staff is friendly, helpful, and efficient. They answer all my questions and make me feel so comfortable! I love Ideal Image!

I only have spoke to someone but she was very easy to speak to and helped me w ALL my questions and I can't wait to visit the office and start my package

Cory was my nurse for the first time my last visit & he was amazing! I've had filler several times & he was the most gentle. Very precise as well.

It was “ok” experience. I feel (Alana) wasn’t confident enough to pour knowledge into me in regards to the service. I even asked her about the kit. As every other white specialists…that say “yea our products are good for ppl of color” she kept frowning her face up when I asked her if those products are good for a woman with melanin skin. I’m a black woman. What might work well for a Caucasian woman may not work well for a black woman. But she doesn’t understand that our skin is different. Anyways I found someone else who can operate on my skin. And for $1,000 less. No lie. A black woman on top of that who was able to examine my skin and see exactly what I needed and don’t need.

Great customer service

Staff was friendly and professional. Disappointed that my husband couldn’t come back to sit with me but I felt comfortable. Was cold at first however the nurse adjusted the thermostat which made a huge difference.

Terrible.

I got Laser hair removal and it’s amazing! The nurses are so professional and the staff is fantastic! And the results are so long lasting!

I have had a terrible experience with your company. I signed my contract in July and didn’t get my first treatment done until November. I wasn’t told I couldn’t start treatment if I had hyper pigmentation from previous laser. After going back in forth with representatives for months. You finally agreed to only treat the Brazilian area since it was the only are without previous laser. I was refunded for the areas that “could not” be treated. I went in for my first appointment yesterday and was horrified at how painful the laser was. When I was pitched the sale initially I was told it was not painful. The nurse only went over a small area around the fold of my leg and I had to hold back tears because It was so painful. I asked her to stop. She gave me an ice pack that did not help at all. She kept saying I could do it and it was worth it but the pain was too much. She said it gets worse as she goes to the center areas. I CANNOT IMAGINE!!!! I told her I cannot handle the pain and she suggested a numbing cream that would cost me another $40.00 I signed the release form and scheduled another appointment. I got in my car and drove away in tears. I want my money back and contract terminated. I do not wish to come back to ideal image. I don’t want your workers touch me ever again.

I was charged for a service that i cannot even receive

The service with each of individuals has been great. They ask questions and answer your questions regarding treatments. The professionalism is off the charts. I've had little to no waiting for my appointments.

Great experience! I love the people that work at this clinic! So friendly, honest, and helpful. Hadly, Jagger, Alex, Mikaela, Cory! Thank you so much!

I WENT THE SITE OFF MCKINNEY AVE AND THE TECH I THINK HER NAME WAS COURTNEY WAS VERY NICE AND MADE ME FEEL VERY COMFORTABLE!

Everytime i come they are always very courteous and professional. Today Andy helped me, she has been the best so far. Very attentive to detail and very kind! Recommend Ideal Image for your hair removal.

Agent helpful and knowledgeable

I started my Laser Hair removal treatments on my face due to PCOS in June of 2020. The hair on my face grew pretty thick. I have suffered from this condition since I was in high school. I’m 32 now. Ideal image has helped me tremendously with the hair removal treatments. Today the hair is peach fuzz lol. My face is clear and so is my skin. No more 5 o’clock shadow. These treatments have helped me in such a way that I no longer have to wear make-up to hide the shadow…my confidence has been restored. Thank you soooo much Ideal image for the wonderful deals you offer and the affordability of treatments. And a special thank you to Myra at the West Village location for ALWAYS being nice and professional during my treatments. Today was my last session and I am one happy woman. Thank you again you all!

I transferred to this clinic after moving to TX from NC and they’re such a great group of nurses. They’re so friendly, professional, always on time (and flexible when I’m late) and I’m super satisfied with the results!

5 out of 10 laser treatments done and I am seeing great results! Noticeably less hair and the hair that does grow is very thin. It can be uncomfortable/painful but it's so worth it. No more shaving, razor bumps, or stubble! Andy is by far the best! She talks you through it and is very knowledgeable in her field. If you are considering laser hair removal I highly recommend Ideal Image West Village.

Love these ladies and gents (two) that I've seen at this location. Very professional and nice when I come to my appointments. I love-love-love my results from my lazer hair removal on my face. I have PCOS and this has worked wonders! I moved on to botox and did my lip fillers today- super excited. Im loving the results thus far. I can't express how people are quick to say negative things about this place. To be honest, there's good/bad reviews everywhere. I personally have experienced nothing but the best! Sending positive vibes to all new comers. Did I forget to mention the competitive prices and the membership that offers you more bang for your buck! I promise I'm a real person!

Courtney did a fantastic job, detailed, caring and just absolutely amazing. Jager at the Front went out of his way to make me feel taken care of. And turned a possible bad situation into an amazing treatment. Thank you guys

It was wonderful

It was awesome, and I felt very comfortable.

I have nothing but positive things to say. All of my sessions were consistent, clean, and always a positive experience.

Hadlee, Jager, Alex were such an awesome and professional staff!!! So lovely!

Great experience.

Everything went very well. No bruising or pain after my appointment.

I ABSOLUTELY LOVE COREY! He is THE BEST! He talks you through everything and explains things so well. I recommend him to EVERYONE. A few of my friends want to come to Ideal just to meet him. KUDOS COREY! Thanks for having such a wonderful employee Ideal Image!

My nurse was so accommodating and cared for my health and reactions, she also worked super fast! Also the front desk man was very helpful as well!

Jagger and Andy are great! Just moved to Dallas and I’m so glad I’ll be based with them now : )