Fort Worth

4801 Overton Ridge Blvd
Fort Worth, Texas 76132
682-350-7802

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 9:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • We are excited to introduce our Fort Worth Ideal Image Advanced MedSpa. Assuredly, Ideal Image is not just a regular spa. We employ Registered Nurses who have extensive training in all procedures offered. We provide impeccable customer service along with the assurance the medical professionals at Ideal Image are well trained and passionate about helping clients achieve optimum results.
  • Living under the Texas sun can be brutal on our skin. Those of us who spent our younger years sunbathing, sans sunscreen, while lathering up with baby oil and cocoa butter, may know just what we are talking about! Worry not sun bathers, Ideal Image offers an array of modalities to assist every client. In a spa-like environment we offer remedies for aging skin and sun damage with our BBL (Broadband LIght Therapy) and Ultherapy. We also offer non-invasive CoolSculpting therapy, Laser Hair Removal, Botox, Dysport, Juvéderm, Restylane and Kybella.
  • Our caring staff is here to develop a customized plan that offers results! We offer a free consultation. Often, our medical professionals can treat you on the same day! Every day Ideal Image helps clients achieve new levels of comfort, confidence and self-esteem.
Directions from the South:
    1. 35 North to 20 West
    2. Continue on to SW Loop 820
    3. Take the Hulen exit
    4. Turn left on Hulen to Overton Ridge Blvd.
Directions from the East:
    1. I-30 West to Chisholm Trail Parkway
    2. Exit Overton Ridge Blvd.
    3. Left on Overton Ridge Blvd. to Hulen St.
Directions from the North:
    1. 35 South to 20 West
    2. Continue on to SW Loop 820
    3. Take the Hulen exit
    4. Turn left on Hulen to Overton Ridge Blvd.
Directions from the West:
    1. 1-20 East
    2. Exit 433 for Hulen St.
    3. Keep right at the fork to stay on River Ranch Blvd.
    4. Left on Hulen
4.2/5
4.2 /5
139 Reviews

Google
5.0/5
Jul 28, 2021
Google Ideal Image Fort Worth
Graishley Ramos was so professional and told me everything she was about to do. I highly recommend her due to her knowledge of every procedure she performed on me.
Google
5.0/5
Jul 28, 2021
Google Ideal Image Fort Worth
Mrs. Ramos helped me out with my love handle treatment. She was super nice and made sure I was comfortable the entire time. Best technician.
Google
5.0/5
Jul 28, 2021
Google Ideal Image Fort Worth
My laser went great. Really appreciate the nurse. I find talking while they zap me distracts from the sting so I appreciate her being friendly and talking to me while performing the procedure.
Google
5.0/5
Jul 26, 2021
Google Ideal Image Fort Worth
Great
Google
5.0/5
Jul 26, 2021
Google Ideal Image Fort Worth
Graishley is an awesome person plus an A+ nurse. Really takes care of all my needs and goes above and beyond so my experience is a pleasant one. Also has a great sales personality. She has me thinking about trying the different products you guys offer.
Google
5.0/5
Jul 23, 2021
Google Ideal Image Fort Worth
When I was first scheduled, everything was messed up. The time and date of my appointment wasn’t accurate to the time the front desk had, and I was scheduled for the wrong shade laser, which further messed up scheduling. But! Donna and Kari did everything to make it right. They went out of their way to make sure I was treated within a day. Donna even came in early to make sure I was treated while ensuring that none of her later scheduled clients were neglected either. It being my first treatment, I wasn’t sure what to expect. The pain wasn’t terrible, but when it got to be a little much, Donna would talk me through it, play music, crack some jokes, and was very patient the entire time. She was compassionate, kind and professional. I love Donna. Highly recommend her and this location’s services.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Fort Worth
Nikki is amazing! So professional and knowledgeable! From the receptionist to the NP who did my intake, this is definitely the place to find a new you!
Google
5.0/5
Jul 21, 2021
Google Ideal Image Fort Worth
Had a great experience with Nikki!
Google
5.0/5
Jul 21, 2021
Google Ideal Image Fort Worth
I had a great experience with Graishley for my appointment! She was very kind and did a good job at making me feel comfortable during the procedure
Google
1.0/5
Jul 20, 2021
Google Ideal Image Fort Worth
Definitely one of the worst experiences ever complete waste of time and I don’t even know when I will get my money back definitely would not recommend to anyone
Google
5.0/5
Jun 19, 2021
Google Ideal Image Fort Worth
Christie is 👍
Google
5.0/5
Jun 16, 2021
Google Ideal Image Fort Worth
Everyone was nice and efficient. I knew everything that was going on. They were very good about explaining things to me.
Google
5.0/5
Jun 16, 2021
Google Ideal Image Fort Worth
Just wonderful experience Clean friendly and nice.
Google
4.0/5
Jun 8, 2021
Google Ideal Image Fort Worth
Very informative and convenient
Google
5.0/5
Jun 2, 2021
Google Ideal Image Fort Worth
Very happy with everyone, very professional and great service!!
Google
5.0/5
May 31, 2021
Google Ideal Image Fort Worth
Excellent my first treatment was today my nurse Donna explained the entire process and what I should expect. I was so comfortable and the experience was great. Thanks Donna,I will see you in 6 weeks!!!
Google
5.0/5
May 26, 2021
Google Ideal Image Fort Worth
This was my first appointment so I was a little anxious but the staff made me feel very comfortable. Everything was explained in detail, all my questions were answered before we started, & the session went great!
Google
1.0/5
May 21, 2021
Google Ideal Image Fort Worth
The amount being charged for the service I receive is outrageous, but unfortunately I signed a contract. I have only had five appointments so far. The second appointment I arrive to I am with someone totally different than the first time and only then was I told that when I schedule I have to request the technician I want. To me, that's like going to get a haircut and always ending up with someone different. So after the 2nd appt I made it a point to request the technician I started out with only to have appointments needing to be rescheduled (on their end); which I have no issue with, things happen but then I show up and it's with a different technician (?) My appointment on Thursday 5/20 was at 3:10 and I had to wait until after 4:00 to be seen because they scheduled me incorrectly with the wrong person (again !) I take time off of work to get to these appointments and it's getting to the point to where it's not even worth it. There are so many different options for laser hair removal that Ideal Image wouldn't even be on my list of places to go when referring someone.
Google
1.0/5
May 19, 2021
Google Ideal Image Fort Worth
BUYER BEWARE!!! I completed 16 treatments and have more hair in areas than when I first started. The entire process has been extremely frustrating. The treatment was not effective at all and they cannot guarantee anything but pain. You would think that my hair would be reduced. But NO I HAVE MORE HAIR. And all they could say is “well I guess your skin type is different”. They recommend coming every 6-8 weeks. But your hair will be back even if you stick with that routine. Please save your money! The miscommunication between staff delayed my treatments. Knowing what I know now I wish I would have looked elsewhere and saved myself $2800. Would not recommend to anyone.
Google
5.0/5
May 19, 2021
Google Ideal Image Fort Worth
Nicolette(CoolSculpting) was SO nice and she made me feel very comfortable during my whole session. And Graishley(Laser) was so informative and also made me feel comfortable during the session. It was my first appointment And I am looking forward to my next visit. Thanks to the staff at ideal image. They are very professional and make you feel at ease!
Google
5.0/5
May 19, 2021
Google Ideal Image Fort Worth
Graishley Ramos, Ideal Image Nurse was super sweet and profesional. She did a great job explaining all the procedure, making sure that I was confortable during the procedure, she was so profesional. She had a great service attitude. I would love have her as my nurse in my next visit.
Google
5.0/5
May 14, 2021
Google Ideal Image Fort Worth
Carrie and Nickie were great! It was a most pleasant experience!
Google
5.0/5
May 13, 2021
Google Ideal Image Fort Worth
Love it ...
Google
5.0/5
May 12, 2021
Google Ideal Image Fort Worth
I went there last Saturday and Courtney was my technician for a lip fill and botox. She did an amazing job! I've had lip injections before and always get heavy bruising, but not this time. My lips didn't bruise and the swelling was minimal. Great Job! Great Staff!
Google
5.0/5
May 7, 2021
Google Ideal Image Fort Worth
I loved my experience. They are very thorough in explaining everything. I am excited to get to the final result.
Google
5.0/5
May 7, 2021
Google Ideal Image Fort Worth
The customer service is great, Donna took care of me and she is wonderful;she works fast and efficient time flew by as she worked on my legs
Google
5.0/5
May 5, 2021
Google Ideal Image Fort Worth
The ladies at the front desk are always so cheery and helpful. The staff who actual does treatment just extends the pleasantries and the whole experience is quick and easy. No waiting. Professional and clean.
Google
1.0/5
May 3, 2021
Google Ideal Image Fort Worth
The lady that gave me my injections was way too aggressive and made me bleed extensively. I bruised very bad. I have been getting botox for over 10 years and this was the worst experience I've ever had. It was awful.
Google
2.0/5
Apr 29, 2021
Google Ideal Image Fort Worth
Abby was awesome. Ashley was awesome. and that is where it is ending. Abby told me i will be receiving a call shortly to set up my appt. I've already paid for my services in full. I haven't gotten a call yet to set up my appt. This make me weary. They are all in and helpful up until the money is paid. If i do not get a call today i will be asking for my money back. I hope this isn't a refection the company and service they provide.
Google
5.0/5
Apr 28, 2021
Google Ideal Image Fort Worth
Every time I come to Ideal Image, the staff is always professional and knowledgeable. My nurse, Grashley, is amazing and continues to do a great job - gives me exactly what I want without over doing it, has a very light injecting hand so I always have minimal bruising. I appreciate the service that I get here, the only downside is that they are very busy which makes it challenging to get an appointment without booking at least a month in advance.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Fort Worth
I had a great experience. The nurse that I had was really patient with me. I cried for a little because I was not use to the little stinging pain. She was very comforting and nice.
Google
4.0/5
Apr 20, 2021
Google Ideal Image Fort Worth
It was great first time experience. They made me feel very comfortable and at ease. It was a fast and easy process more session to go... I can't wait!
Google
5.0/5
Apr 17, 2021
Google Ideal Image Fort Worth
It was amazing & phenomenal....Amy made me feel REALLY confident about my decision.
Google
1.0/5
Apr 13, 2021
Google Ideal Image Fort Worth
This location is very unprofessional. I had an appointment that was scheduled 2 weeks in advance at 5:40 pm. They sent me a text 3 hours before my appointment time that it was cancelled and had to be rescheduled. I called the location to reschedule and they told me they couldn't get me in until May 11th. A month away. I asked why I had to be rescheduled and she told me "because we technically close at 6." I manage a salon and this would not fly there. If you book an appointment you should honor that appointment, or notify the client immediately after the appointment is booked that the time slot will not work. Had I been told sooner perhaps I would not be set back 4 weeks. This was supposed to be my first appointment at any Ideal Image location and so far I am highly unimpressed.
Google
5.0/5
Apr 13, 2021
Google Ideal Image Fort Worth
This is my second time coming in and my nurse made me very comfortable this time.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Fort Worth
Donna is the one that did my treatment. She did a fantastic job. She took her time to be certain she did the right spots and she was very thorough in her discharge instructions. This was the Fort Worth location. Thank you Donna!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Fort Worth
Very nice explain everything to me made it easy . thank you
Google
5.0/5
Apr 12, 2021
Google Ideal Image Fort Worth
Donna was awesome, really great experience overall.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Fort Worth
The nurse was great and helped everything run smooth
Google
5.0/5
Apr 8, 2021
Google Ideal Image Fort Worth
My nurse Donna is amazing!
Google
5.0/5
Apr 6, 2021
Google Ideal Image Fort Worth
I just love coming to Ideal Image. I’ve been to multiple locations to stay with the same technician, and they are all wonderful.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Fort Worth
Donna is the Best!!!!!
Google
5.0/5
Mar 17, 2021
Google Ideal Image Fort Worth
Great customer service from the area manager. The ideal image team is dedicated towards getting you great results that make you happy. With doing laser hair removal and finishing my contract I loved my results. My problem areas had hair that was so dark and thick to begin and after 9 sessions I had little to no hair. The team also has helped me schedule touch up sessions as needed to keep my progress on track!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Fort Worth
Nikki was fabulous!!
Google
4.0/5
Mar 10, 2021
Google Ideal Image Fort Worth
Excellent
Google
1.0/5
Mar 5, 2021
Google Ideal Image Fort Worth
Showed up to my appt on time. Waited an extra 40 min to be seen. When it was my turn to be seen staff member made me wait another 15 min. Got back into the room, she's cleaning the whole room since she was running behind. The worst pain I've experienced and i've done laser in that area at least 3 times already. I mentioned that it hurt and she kept going, kept looking at the clock because she was in a hurry. Last time coming to this location.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Fort Worth
Always a pleasure! Carie is my fave!
Google
5.0/5
Mar 2, 2021
Google Ideal Image Fort Worth
Very nice and professional. Talked me thru the process and was always making sure I was ok throughout the process. Love them. Will be getting more things done.
Google
5.0/5
Feb 27, 2021
Google Ideal Image Fort Worth
Donna was so great! She was very detailed and knowledgeable. I love her!
Google
5.0/5
Feb 25, 2021
Google Ideal Image Fort Worth
They always make you feel very comfortable. COVID rules are followed 100% and that is appreciated. The techs are very in tune to the procedure and if you need to take a break. Everyone is very friendly. I am getting great results.
Google
5.0/5
Feb 25, 2021
Google Ideal Image Fort Worth
It went wonderful.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Fort Worth
I’ve had a few sessions of CoolSculpting at this location and everyone is so nice! Nikki made sure to explain all steps and after-care. I felt very taken care of. Not only that, the front desk ladies are always very friendly and helpful. Will be coming back for more treatments. P.S. I’m definitely seeing results from CoolSculpting!!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Fort Worth
I have seen Donna twice at the Fort Worth location and she is just wonderful! She really takes “taking care of her patient” to the next level. I have requested Donna to be my permanent specialist and can’t wait to see her next time!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Fort Worth
Took the time to explain procedures and after effects
Google
5.0/5
Feb 10, 2021
Google Ideal Image Fort Worth
Very good.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Fort Worth
Staff was friendly and professional
Google
5.0/5
Feb 9, 2021
Google Ideal Image Fort Worth
Tommie was extremely informative and follow-up with me as promised. I would definitely recommend Ideal Image to friends and family.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Fort Worth
Awesome
Google
5.0/5
Feb 2, 2021
Google Ideal Image Fort Worth
Nice and professional staff. No problems. In and out! I would recommend this Fort Worth location.
Google
5.0/5
Jan 29, 2021
Google Ideal Image Fort Worth
I was seen at Hulen location and I was impressed with service, Kari Nelson at the front desk and the manager Peugeot Fenimore were extremely helpful and patient with me I had an unresolved treatment issue from over two years ago which was taken care of! I also got information on other treatments available I left the very satisfied.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Fort Worth
Great
Google
5.0/5
Jan 27, 2021
Google Ideal Image Fort Worth
Donna Castigllone did an amazing and wonderful job on my treatment! She made me feel so comfortable and covered and explained everything. She is absolutely great!!!!! I made sure all my future appointments are with her.
Google
5.0/5
Jan 25, 2021
Google Ideal Image Fort Worth
Great as always! Wouldn't go else where.
Google
5.0/5
Jan 25, 2021
Google Ideal Image Fort Worth
Did a great job
Google
5.0/5
Jan 18, 2021
Google Ideal Image Fort Worth
Great nurse and staff very friendly and helpful
Google
5.0/5
Jan 13, 2021
Google Ideal Image Fort Worth
Awesome, very helpful and sweet.
Google
4.0/5
Jan 4, 2021
Google Ideal Image Fort Worth
This is my second time here for Laser Ideal Image Fort Worth and I love it! The prices are not expensive and the ladies and staff are really nice and helpful! I will definitely be back in about a month for my third treatment.
Google
5.0/5
Jan 4, 2021
Google Ideal Image Fort Worth
Experience was great! Was my 2nd time to do cool sculpting.
Google
4.0/5
Jan 1, 2021
Google Ideal Image Fort Worth
great service, i'm loving my results! Ideal Image Fort Worth to many laser centers, and this one is my favorite - good Ideal Image Fort Worth with great results. thank you.
Google
5.0/5
Dec 30, 2020
Google Ideal Image Fort Worth
Nikki did a great job with my service. She was very thorough and accommodating. Would recommend !
Google
5.0/5
Dec 12, 2020
Google Ideal Image Fort Worth
Nicee custome service.. Excellent
Google
5.0/5
Dec 5, 2020
Google Ideal Image Fort Worth
The staff was extremely friendly. My nurse was incredible. She explained step by step everything that was going to happen. Made me feel comfortable and relaxed.
Google
4.0/5
Dec 2, 2020
Google Ideal Image Fort Worth
This was for the follow up and my consultation with Kaitlynn via zoom. I have not had services yet. I hope I get the results that are promised.
Google
5.0/5
Nov 25, 2020
Google Ideal Image Fort Worth
Best experience ever
Google
5.0/5
Nov 24, 2020
Google Ideal Image Fort Worth
Friendly and knowledgeable staff
Google
1.0/5
Nov 20, 2020
Google Ideal Image Fort Worth
What experience? I had a virtual consult, I applied and was approved for a loan, you’ve been paid, but NO ONE has contacted me to make an appointment. I’m definitely experiencing buyer’s remorse and will be pursuing alternatives. ..... Update: It wasn’t until I left a complaint with the BBB that I finally got a call. That was on Nov. 10th. The rep said that they will resolve the issue and refund the credit account that was charged. It is now Nov 20th and I received a bill in the mail from the lender. There has been no credit, a payment is now due, and I’m accruing interest. I’ve gone online to verify (maybe the timing is off), but nope .... no credit. Ideal Image still hasn’t refunded the money. Shady. 😒
Google
1.0/5
Nov 20, 2020
Google Ideal Image Fort Worth
The appointment was canceled just a few hours prior to the event, without rescheduling. 20 min after the cancellation text was sent, i sent a text asking to reschedule— no response. I tried to get into contact with the office for a full day, before they finally answered letting me know the next available time was a month away. Update: Nobody ever contacted me. I was told by the person who made the sale that everything was canceled. I was told by the bank that everything was on its way to being canceled and they were just waiting for Ideal image to contact them. I never got a confirmation, but today (a month later) I got a letter in the mail requesting my first payment on the loan. I called multiple numbers and just keep getting their voicemail. I am unsure what more I can do.
Google
5.0/5
Nov 19, 2020
Google Ideal Image Fort Worth
The people are so amazing! Donna is one of the nurses there and I’ve requested her for all my lazering I get done! She makes the experience so much better and she’s just an awesome person!
Google
5.0/5
Nov 12, 2020
Google Ideal Image Fort Worth
The technician and the customer service representative were so kind and polite.
Google
5.0/5
Nov 11, 2020
Google Ideal Image Fort Worth
Very happy with my lip results. Grace with my beauty technician and she did a wonderful job.
Google
5.0/5
Nov 11, 2020
Google Ideal Image Fort Worth
Grace was my beauty technician and she did a wonderful job on my lips. It was virtually pain-free with little to no swelling.. 2 weeks from now I will be coming in for my first session of ultherapy.. I will review after I start noticing a difference on the ultherapy
Google
5.0/5
Nov 10, 2020
Google Ideal Image Fort Worth
Verry nice and quick like that..
Google
1.0/5
Nov 5, 2020
Google Ideal Image Fort Worth
This company will tell you anything to get your money. I was told by the rep on the phone and went to get my treatment and was told I was misinformed and turned away. I have been trying to get my $800+ back. I have been told someone will call me on 7 different occasions and have not been able to talk to anyone. I spoke to Mike the manager today and I was told they will not refund my money and they will have their legal team contact me. DO NOT USE THIS COMPANY FOR ANYTHING!!! The worst customer service I’ve ever had.
Google
5.0/5
Nov 2, 2020
Google Ideal Image Fort Worth
Donna, the nurse I see for my laser hair removal process, makes sure I am comfortable throughout my visit. I’m a big cry baby, and I feel really embarrassed about it, but Donna gave me great emotional support and made sure that she went as slowly as I needed through the most painful parts of laser hair removal. Really guys it’s not that bad, but like I said IM A BIG BABY! Thanks Donna for being so kind and professional, and also having the patience to deal with me 😂
Google
5.0/5
Oct 24, 2020
Google Ideal Image Fort Worth
Great experience! Very professional and clean. Donna made me feel very comfortable. All the staff were very warm and welcoming. Highly recommend!! Can’t wait to be back!!
Google
2.0/5
Oct 21, 2020
Google Ideal Image Fort Worth
Why is it so difficult to schedule appointments?! (When I call, available appts are several weeks away but yet I can’t schedule for my next service 3 months out because the calendar isn’t open yet, nor my follow up 3 weeks out because it’s already booked up. I’m advised to call closer to my appointment time to check for cancellations but in the past, that’s never worked out. And you can’t call a different location to check their availability without a whole ordeal of transferring services and waiting for a callback, which never comes.) Also, there are way too many corporate policies that prevent tailoring treatments to client needs at service level, “contracts” that need manager approvals/modifications, etc. if treatments need to be modified (but have to be done days in advance and can’t be done at time of service, when it’s actually needed), and exorbitant pricing unless buying prepaid “deals” which are actually just standard pricing for most competitive places so it’s just a scam to get you locked in. For the money spent upfront, there should be much better customer service. Also Ideal Image has a very clinical feel, which is fine I suppose, but it’s more med and less MedSpa. Overall, the Ideal Image experiences I’ve had feel less like luxury self-care and more like getting my oil changed— dreaded, uninteresting, systematic, and tightly scheduled. Further, I did not have the desired result last time so I’m hoping for a better outcome this time around. We’ll see... I would not recommend Ideal Image over any of the thousands of their competitors out there.
Google
3.0/5
Oct 20, 2020
Google Ideal Image Fort Worth
I have been happy with Idea Image until I was burnt at one of my session. We are working on a resolution. Hopefully the burn does not scar and we can come up to an agreement
Google
1.0/5
Oct 20, 2020
Google Ideal Image Fort Worth
Awful experience! Will never use them again or refer to anyone I know. I was not happy with the treatment and told them I wanted to stop treatment and they never suggested a refund for the treatment that had already been paid off in advance. Obviously they care more about getting their money then actually taking care and pleasing their customer. DO NOT RECOMMEND.
Google
1.0/5
Oct 17, 2020
Google Ideal Image Fort Worth
My appointment was canceled due to a nurse resignation. I canceled a trip to Austin for this appointment. Not a good first impression!
Google
4.0/5
Oct 15, 2020
Google Ideal Image Fort Worth
Estoy satisfecha con el resultado de botox.
Google
5.0/5
Oct 15, 2020
Google Ideal Image Fort Worth
I was nervous being a first timer! It wasn’t as painful as I thought! Felt like a pinch!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Fort Worth
I loved it! Highly recommend this location for some greatly satisfying result. See you soon Ideal Image!
Google
5.0/5
Oct 12, 2020
Google Ideal Image Fort Worth
The nurse was extremely professional and knowledgeable. I give this a 5 star rating !
Google
1.0/5
Oct 8, 2020
Google Ideal Image Fort Worth
I purchased four syringes of Juvederm, never used any of them, ever. Once I separated from the company I asked for a refund. I had to actually go to my credit company and provide proof that I never used my syringes. Someone from the company signed a letter saying I had used all my product and refused to give me my refund. Thank goodness I had additional proof and they finally conceded to give me my money back. A company as wealthy as this should not stoop to lying to con me out of my money. SAD!!!
Google
4.0/5
Oct 6, 2020
Google Ideal Image Fort Worth
Professional
Google
5.0/5
Sep 30, 2020
Google Ideal Image Fort Worth
My consultantation was awesome! Absolutely loved the nurse practitioner!!!
Google
3.0/5
Sep 28, 2020
Google Ideal Image Fort Worth
The website is misleading on both costs and is likely a marketing gimmick. Also pricing for the services I was seeking was way above market for what I recently paid in CA which is typically higher.
Google
1.0/5
Sep 25, 2020
Google Ideal Image Fort Worth
Updated Review: Ideal Image called me and told me I still have to pay the $3,000 for a service I never received and had cancelled in advance. You are not a human to them. You are a number. I implore people who are reading this to re-consider giving your money to a corporation that does has no regard for you as a person. I do not have the financial means to pay this corporation $3,000 for a service I never received. Original Review: Ideal Image is a shameful and reprehensible example of customer service. I had to cancel my services with Ideal Image due to financial hardship, BEFORE I received any service from them. I cancelled well before my first appointment, trusting that they would do their part in cancelling with the lender. One month later, I received a whopping Past Due payment for over $3,000. I called five times to get this resolved. Every time, the representative told me she would contact customer service and that someone would be reaching out to me. No one ever called me. That enormous bill, for a service I NEVER RECEIVED and CANCELLED IN ADVANCE is now past due because Ideal Image dropped the ball and did not take the time or effort to do their part. I have never experienced such unprofessional treatment in all my life. Please do not trust this company for your needs. If anything goes wrong, they will not be able to quickly and efficiently handle your concern. I am still waiting a call from the "manager" and "customer service" who I was repeatedly promised would call me back. I would leave zero stars for Ideal Image if I could. Find a different provider who will not screw you over and who will treat you like a human being.
Google
5.0/5
Sep 18, 2020
Google Ideal Image Fort Worth
The office was clean and inviting an the team was very informative.
Google
5.0/5
Sep 14, 2020
Google Ideal Image Fort Worth
Great customer service!! Very professional!