Fort Worth

4801 Overton Ridge Blvd
Fort Worth, Texas 76132
682-350-7802

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • We are excited to introduce our Fort Worth Ideal Image Advanced MedSpa. Assuredly, Ideal Image is not just a regular spa. We employ Registered Nurses who have extensive training in all procedures offered. We provide impeccable customer service along with the assurance the medical professionals at Ideal Image are well trained and passionate about helping clients achieve optimum results.
  • Living under the Texas sun can be brutal on our skin. Those of us who spent our younger years sunbathing, sans sunscreen, while lathering up with baby oil and cocoa butter, may know just what we are talking about! Worry not sun bathers, Ideal Image offers an array of modalities to assist every client. In a spa-like environment we offer remedies for aging skin and sun damage with our IPL Photofacials and Ultherapy. We also offer non-invasive CoolSculpting therapy, Laser Hair Removal, Botox, Juvéderm, and Restylane.
  • Our caring staff is here to develop a customized plan that offers results! We offer a free consultation. Often, our medical professionals can treat you on the same day! Every day Ideal Image helps clients achieve new levels of comfort, confidence and self-esteem.
Directions from the South:
    1. 35 North to 20 West
    2. Continue on to SW Loop 820
    3. Take the Hulen exit
    4. Turn left on Hulen to Overton Ridge Blvd.
Directions from the East:
    1. I-30 West to Chisholm Trail Parkway
    2. Exit Overton Ridge Blvd.
    3. Left on Overton Ridge Blvd. to Hulen St.
Directions from the North:
    1. 35 South to 20 West
    2. Continue on to SW Loop 820
    3. Take the Hulen exit
    4. Turn left on Hulen to Overton Ridge Blvd.
Directions from the West:
    1. 1-20 East
    2. Exit 433 for Hulen St.
    3. Keep right at the fork to stay on River Ranch Blvd.
    4. Left on Hulen
4.3/5
4.3 /5
286 Reviews

Google
5.0/5
Sep 21, 2022
Google Ideal Image Fort Worth
First time having laser hair removal. This place is awesome and very professional. I felt comfortable and it was painless.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Fort Worth
Excellent customer service!!! I am very appreciative of the care I received!!!
Google
5.0/5
Sep 14, 2022
Google Ideal Image Fort Worth
Had an amazing experience! Angela was very sweet and made sure I was comfortable at all times.
Google
5.0/5
Sep 8, 2022
Google Ideal Image Fort Worth
Friendly, informative and very clean . Highly recommend .
Google
5.0/5
Aug 31, 2022
Google Ideal Image Fort Worth
The ladies were great and even helped me save a little money. I love the outcome of my procedure.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Fort Worth
It was a very welcoming atmosphere. The lady that did my treatment explained everything before during and after the treatment. She was very patient with me because I was nervous as well as the lady at the front desk was also..
Google
5.0/5
Aug 26, 2022
Google Ideal Image Fort Worth
Everyone was very nice and professional.
Google
5.0/5
Aug 26, 2022
Google Ideal Image Fort Worth
Very wonderful. Looking forward to joining in.
Google
5.0/5
Aug 25, 2022
Google Ideal Image Fort Worth
The nurse was very calming during my procedure.
Google
5.0/5
Aug 24, 2022
Google Ideal Image Fort Worth
So professional and kind
Google
5.0/5
Aug 23, 2022
Google Ideal Image Fort Worth
Amazing environment!
Google
1.0/5
Aug 23, 2022
Google Ideal Image Fort Worth
DO NOT USE IDEAL IMAGE! BOUGHT A LIFETIME MEMBERSHIP WITH 6 COOL SCULPT SESSIONS AND BOUGHT 2 ULTHERAPY SESSIONS. YOU CANT DO 6 COOL SCULPT IN 9 MONTHS. WAS NEVER TOLD THIS BY THE PERSON WHO SOLD ME THE $6700 PACKAGE. THEY TRIED TO TAKE MY LAST TWO SESSIONS AND MAKE ME PAY FOR IT. CORPORATE GOT INVOLVED GOT THEM BACK BUT GOING INTO MY LAST SESSION WAS TOLD DUE TO THEM USING PLUS PAD IT WAS CONSIDERED YWO SESSIONS. I DIDNT ASK FOR IT AND WAS NEVER TOLD THAT WAS WHAT THEY WERE GOING TO USE. MY ULTHERAPY THEY TRIED TO TELL ME IT WAS PART OF MY FREE SERVICES I SAID NO I PAID $1700 FOR IT AND USED ONE AND THEY TOOK THEY OTHER AWAY. DO NOT USE THESE PEOPLE. THEY SCAM FOR MONEY. WILL NOT REFUND ANYTHING. MY LAWYER WILL BE MY NEXT CALL.
Google
5.0/5
Aug 22, 2022
Google Ideal Image Fort Worth
Helping take inches off my trouble areas.
Google
5.0/5
Aug 18, 2022
Google Ideal Image Fort Worth
I had a wonderful experience with them. My nurse was super nice and sweet, she answered all my questions. I would definitely recommend to all my friends and family members 😊😊
Google
5.0/5
Aug 16, 2022
Google Ideal Image Fort Worth
Had a great experience! The zoom consultation was very easy and the consultant was super friendly and helpful. She was professional while still being friendly and we had a good time chatting! I was pleased with the financing options and it was a quick and easy process to get approved.
Google
1.0/5
Aug 16, 2022
Google Ideal Image Fort Worth
Staff nice but unable to get the what was initially promised
Google
5.0/5
Aug 10, 2022
Google Ideal Image Fort Worth
I’m obsessed with my fillers I got done! Nikki did the best I’ve ever seen my lips be done and I’ve been getting them done for years. Maddie did an amazing jobs on my cheeks as well! Both super sweet and very skilled at their craft. Always a great experience here.
Google
4.0/5
Aug 4, 2022
Google Ideal Image Fort Worth
Great place for spa services!
Google
5.0/5
Aug 2, 2022
Google Ideal Image Fort Worth
Excellent job 👏🏿
Google
1.0/5
Aug 1, 2022
Google Ideal Image Fort Worth
I truly wish I could give -1 as a star rating. I had my child a few months ago and had planned on getting lipo 360 but after paying my deposit and moving into my new home I was struggling with the down time being that I'm an officer and I am very busy. I had a wedding date set and expressed that with my consultant along with monthly payment amounts. Long story short they not only told me I wasn't going to be able to be booked over a month past my wedding but my payments that were quoted were incorrect communication. I expressed I didn't want the service since I wouldn't be able to use it prior to getting wed as Anna said I would. The individual I spoke to told me I would be contacted by someone regarding the my communication. Ben called and expressed that although I didn't get any services and had no desire to use them I would still need to pay the $4000 in payments of $300 per month big difference from $96. Ben offered me to get another area done instead which I have no desire to do. It's insane that a business could be such a scam. Beware!
Google
5.0/5
Jul 30, 2022
Google Ideal Image Fort Worth
I have come up 2 times so far. I purchased a package of 10. The receptionists, the nurses and staff made me feel very welcomed and eased my nerves. I have already recommended two friends!
Google
5.0/5
Jul 29, 2022
Google Ideal Image Fort Worth
It was great I really loved my interview/consultant
Google
5.0/5
Jul 27, 2022
Google Ideal Image Fort Worth
I started off seeing Graishley at the Arlington location and followed her to Fort Worth once she moved over there. She is not just an injector but an artist! Anyone can inject but she truly has an eye for it. I told her my goals and I went with her recommendation and couldn’t be happier. I trust her 100%. Although I haven’t had injections by the other nurses, I will say I at least know that they are all very friendly, including the front desk!
Google
5.0/5
Jul 26, 2022
Google Ideal Image Fort Worth
Had a great experience! Hannah was wonderful!
Google
5.0/5
Jul 26, 2022
Google Ideal Image Fort Worth
Hannah did a great job on my mid face filler today!
Google
5.0/5
Jul 23, 2022
Google Ideal Image Fort Worth
Thank you Graishley for your professionalism, people skills attention to detail. I love ❤️ 😍 how clean and peaceful the room is.. I will be back. Thank for bringing back my confidence 🙏 and self-esteem back! Women it worth it!
Google
5.0/5
Jul 21, 2022
Google Ideal Image Fort Worth
Customer care was excellent. All my questions were answered without any hesitancy and I felt that providing top-notch service to customers is at the top of the list.
Google
1.0/5
Jul 21, 2022
Google Ideal Image Fort Worth
Ideal image is not a trust worthy company. They received payment prior to my first appointment. At that appointment I received a medical evaluation which resulted in them not being able to treatment me. I have to wait until September. I requested a refund because I should not have to pay for services that I am not receiving. They refused to refund the money. I financed the services and May now be on the hook for the funds. Horrible way to do business. I don’t recommend them at all. I’m all about customer service and while everyone I spoke to was polite and nice, not willing so issue a refund for services not even rendered is bad business.
Google
5.0/5
Jul 21, 2022
Google Ideal Image Fort Worth
From the consultation booking appointment and process team at this location was great and easy-going people.. especially Grace she was so kind caring and did extra work just to fit me to my schedule and did make sure that I felt very comfortable during process, Grace is very knowledgeable and professional Ideal Image employee I highly recommended her And ideal image at Overton Ridge in Fort Worth Texas
Google
1.0/5
Jul 15, 2022
Google Ideal Image Fort Worth
The people to sell the packages and the front desk are very friendly. However. My personal experience with the billing department has been hell. I bought a package and, 2 days after that I got diagnosed with a skin disease. Then, I called for a refund and they said they we called me back. 1 week after that, I have received a call from a very disrespectful person that yelled at me over the phone, who said NO REFUNDS by the company, who stated that he was the only person that I will need to talk with, he stated that I will need to pay for the services no matter what (a service that 1st I haven't received and second, for medical reasons meaning that I cannot use it) in a full price and, hang up the phone. No recommended. This company also has more than 2000 complains with the BBB due to refunds, waiting times for appointments, lack of information and associated with the “membership” and “life time guarantee” they offered when you are getting the packages.
Google
1.0/5
Jul 14, 2022
Google Ideal Image Fort Worth
I would like to say that i have received nothing but WRONG treatment/scheduling information from the very start! Please heed my warning....they just want your money and don't care about you as a patient!! I filed a complaint this past Monday after paying the Friday before...thats how long it took me to see through this nonsense. I can't even get in for the treatments I paid for until the end of September! I told the coordinator that I have an upcoming event and now this timeline DOES NOT WORK. I would have gone somewhere else had she told me I couldnt get in for two months! I asked for a refund because this is just part of the story....i have an assigned case manager named Ben that refuse to talk to me about the refund. I have called several times he won't take my call or return my call. Mind you, there is so much more to the bad experience but I'll close with I regret doing this and wish I had gone somewhere else
Google
5.0/5
Jul 14, 2022
Google Ideal Image Fort Worth
Have had a wonderful experience! Reception was nice and welcoming. Nikki did an amazing job as well! Very informative and always made sure I was comfortable. Would recommend to anyone!
Google
5.0/5
Jul 14, 2022
Google Ideal Image Fort Worth
Great service.
Google
1.0/5
Jul 12, 2022
Google Ideal Image Fort Worth
Buyer beware! They take your money with a contract and the promise of services but once you sign you will find out the dirty truth. You cannot even get in for the services for months out! So if you have an event you are prepping for, go somewhere else! You wont be able to redeem your devices for months and the staff's attitude is that's your problem....I was given soo much wrong information prior to signing the contract! When i asked why I could not get in until late September i was told short staffing issues....I can see why.I purchased 4 cool tone sessions and was told to space them 2 weeks between. I arrived for my first appointment yesterday and was told that was incorrect and they all needed to be completed withing 2 weeks! When trying to schedule my remaining 3 I was told I would have to wait until the end of September! That means I just wasted one treatment! At the 11 min remaining mark of my session, i told the nurse(her name starts with a H if you go) i wanted to turn the frequency up to 100% for the last 5 minutes. She said ok. The next thing I knew the time was up and I asked her if she increased the frequency because I didn't notice a difference. She said no, I forgot. She forgot because she was too busy texting and not paying attention to the the patient. There is so much more I could write about what a terrible experience this has been but suffice it to say had I known prior to signing the contract what I know now, I would have gone somewhere else. *if you ask for a refund because THEY are unable to accommodate you in a reasonable amount of time(I'm expected to wait 6 weeks for Ultherapy and 2 months for cooltone)they refuse saying too bad
Google
1.0/5
Jul 2, 2022
Google Ideal Image Fort Worth
Should have researched to find a good place but I didn't. What should have been 3 appointments has turned into a hassle. I was so happy to start my journey, now I just want this to be over it's not like it worked anyways 2 sessions of Botox and it still looks about the same. The way they handle your appointments is a joke I usually get a text message saying their cancelling because of this or that a day before my procedures, very unprofessional. When you go back into their app to reschedule there is a 50$ cancellation fee so it's ridiculous, I should charge a cancellation fee I'm the one missing work just to find out my appointment has been cancelled once again.
Google
2.0/5
Jun 30, 2022
Google Ideal Image Fort Worth
I am not happy that I have to confirm my appointment using the app! Yesterday I couldn’t confirm my next appointment until I agreed to some kind of lifetime membership which I didn’t want to sign up for. The app didn’t give me the option to opt out and I had to agree to it in order to move forward. When I make my appointment at the office that should be my confirmation. Why do I then have to go to an app to confirm it? Why are you guys making clients do extra things for appointments and forcing them to agree to things they don’t want just to confirm an appointment? Now I have to take time out of my day to call and opt out of the membership that I don’t want!
Google
5.0/5
Jun 30, 2022
Google Ideal Image Fort Worth
It was great Connie Laali was great very kind
Google
5.0/5
Jun 30, 2022
Google Ideal Image Fort Worth
Caroline was AHmazing. Absolutely professional and understanding - but also I had a lot of fun with her.
Google
5.0/5
Jun 29, 2022
Google Ideal Image Fort Worth
I couldn’t be happier with the Fort Worth office!
Google
5.0/5
Jun 28, 2022
Google Ideal Image Fort Worth
4801 Overton is an excellent location ..office people very inviting and friendly staff...answers all my questions
Google
5.0/5
Jun 15, 2022
Google Ideal Image Fort Worth
My nurse was very thoughtful and gave me breaks during treatment when needed, as the treatment can be uncomfortable at times. She was very considerate.
Google
5.0/5
Jun 14, 2022
Google Ideal Image Fort Worth
From the moment I called to make my appointment to my warm greeting at the front desk to the amazing individualized service I received from my practitioner, I LOVE Ideal Image!
Google
5.0/5
Jun 1, 2022
Google Ideal Image Fort Worth
I always love the feeling of getting a laser treatment done, it feels amazing!
Google
4.0/5
Jun 1, 2022
Google Ideal Image Fort Worth
Today was my last treatment for laser removal armpits and upper lips such a relief! Lol they are very nice ladies the only thing just make sure you get the right time to schedule because I'll be taken quick other than that I like it here .
Google
5.0/5
May 31, 2022
Google Ideal Image Fort Worth
The staff is great very friendly knowledgeable answered all my questions
Google
5.0/5
May 19, 2022
Google Ideal Image Fort Worth
Everyone was very respectful, helpful & kind.
Google
5.0/5
May 18, 2022
Google Ideal Image Fort Worth
Wonderful, very prompt and attentive staff
Google
5.0/5
May 17, 2022
Google Ideal Image Fort Worth
I love ideal image! Been coming here for 5 years now for full laser hair removal and they are awesome. Nikki is the best by far!
Google
5.0/5
May 12, 2022
Google Ideal Image Fort Worth
I really enjoy it. I like what information that was given.
Google
5.0/5
Apr 30, 2022
Google Ideal Image Fort Worth
Nikki was so sweet and so attentive had us in and out loved how my procedure came out ! Make sure y’all ask for Nikki she’s the best !
Google
5.0/5
Apr 30, 2022
Google Ideal Image Fort Worth
This is my third visit love the nice staff they are so understanding and caring about helping you feel wonderful about yourself thank you Ideal Images..
Google
1.0/5
Apr 29, 2022
Google Ideal Image Fort Worth
Zoom consultant said they could do the work. Financed in good faith and I get there I am informed that Ideal Image couldn’t do the work. Just beware you get charged $100 even if they make the error. I was so disappointed in my whole experience with this company. Consumer beware.
Google
5.0/5
Apr 28, 2022
Google Ideal Image Fort Worth
Donna was wonderful! Highly recommend her 🙂
Google
5.0/5
Apr 28, 2022
Google Ideal Image Fort Worth
Excellent customer service by Kari Nelson. Incredible service and great services
Google
5.0/5
Apr 27, 2022
Google Ideal Image Fort Worth
Nikki was so nice and professional!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Fort Worth
Graishley was the sweetest to talk to during my laser treatment and did an amazing job at ensuring my comfort and happiness!
Google
5.0/5
Apr 21, 2022
Google Ideal Image Fort Worth
Donna was amazing! Completely unforgettable ♥️ I have been coming to ideal image for years and have never experienced such a sweet soul! I will only book with her moving forward!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Fort Worth
Great experience! Staff is so friendly and helpful
Google
5.0/5
Apr 19, 2022
Google Ideal Image Fort Worth
Love this place. They are so wonderful ! Kind caring and always make you feel comfortable.
Google
5.0/5
Apr 19, 2022
Google Ideal Image Fort Worth
Nicole was very kind and helpful
Google
5.0/5
Apr 18, 2022
Google Ideal Image Fort Worth
I love this location. The staff is sooo friendly and kind. I’ve been getting laser done for sometime and continue to do so adding more areas. This is the place to partake in ya investment on hair free life !!
Google
5.0/5
Apr 18, 2022
Google Ideal Image Fort Worth
Grashkey was phenomenal. The receptionists there are also wonderful. I feel that any discrepancies I’ve had they have been willing to work with me or call higher ups to get things squared away. Professional and Compassionate!
Google
5.0/5
Apr 18, 2022
Google Ideal Image Fort Worth
Graishley was the bomb.com
Google
5.0/5
Apr 18, 2022
Google Ideal Image Fort Worth
Graishley answered all my question and addressed all my concerns! She is just the sweetest! I strongly recommend booking with her!
Google
5.0/5
Apr 16, 2022
Google Ideal Image Fort Worth
The nurses are very helpful, informative, kind and patient. Super clean facility. Very happy with my results !
Google
5.0/5
Apr 14, 2022
Google Ideal Image Fort Worth
Everyone here is very helpful and friendly!!!
Google
5.0/5
Apr 13, 2022
Google Ideal Image Fort Worth
Graishley was so knowledgeable and friendly. Highly recommend!
Google
5.0/5
Apr 13, 2022
Google Ideal Image Fort Worth
Great service, felt so comfortable and cared for! Graishley was the best.
Google
1.0/5
Apr 7, 2022
Google Ideal Image Fort Worth
I normally get taken care of at your Arlington location I have been doing botox there where they do a wonderful job I called to make an appointment they were booked they offered me the fort worth location there I requested the same 30 units the young lady got everything ready and proceeded to inject my face she put the syringe so deep in my skin that blood started shooting out followed with so much pain she proceeded to blame it on a cup of coffee I had that morning it was already after 2pm it was the worst experience I have ever had I am full of bumps and bruising all over my face that makeup will not cover this!! I have had this procedure before and never had any issues.i would have liked to keep my personal business as thar but everyone and my job including customers keeped asking what happened to my face. I came to you to do a wrinkles relaxation and to leave me bruised and bumpy normally u would see a difference after one day today not the case I have pictures as well
Google
5.0/5
Apr 7, 2022
Google Ideal Image Fort Worth
Everyone is always nice and helpful. I always feel comfortable coming in to do my cool sculpting.
Google
5.0/5
Apr 7, 2022
Google Ideal Image Fort Worth
Nikki is very lovely and sweet and my experience has been wonderful so far
Google
5.0/5
Apr 7, 2022
Google Ideal Image Fort Worth
I loved my experience. They are very thorough in explaining everything. I am excited to get to the final result. Nikki is great.
Google
1.0/5
Mar 30, 2022
Google Ideal Image Fort Worth
I signed up for the 18 month program and was told it was very important to get scheduled every 6 weeks. First session went great. Second not so much. Made an appointment, didn't confirm and it got cancelled they made it for two days later. Then wouldn't do it at that time because I had fake tanned too recently. Understood my fault. The location said they had booked me for March 31st at a different location. When I didn't receive the confirmation text or email 24-48 hours before I called customer service to see what was going on. They told me the appointment was never made, and nothing was available until may 5th. Obviously annoyed I agreed and requested an email or text confirming the appointment was made. The person on the line refused to send me one said that it was not their policy to send a confirmation text or email until 48 hours before. I explained to her if I wait until 48 hours before may 5th and it's not scheduled like this last time then I will be out another month or so. Not to mention I have proof that they do in fact send confirmation emails when the appointment is made. Do not sign up for their services they make it extremely difficult to stick to the schedule that is necessary to get optimal results
Google
5.0/5
Mar 28, 2022
Google Ideal Image Fort Worth
It was fast and easy, Imrana was very attentive to what I needed and provided me with different option and plans.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Fort Worth
The service was awesome. Staff is always friendly and helpful.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Fort Worth
I had a wonderful experience. My nurse tech answered any and all my questions that I had. Upon leaving and checking out the person at the front desk was kind and patient. I give everyone 5 stars and would recommend to all my friends and family. Thank you Ideal Image
Google
5.0/5
Mar 23, 2022
Google Ideal Image Fort Worth
She is awesome
Google
5.0/5
Mar 23, 2022
Google Ideal Image Fort Worth
Great experience only thing I wish they had more nurses so I wouldn't have to always reschedule my appointments. They have great customer service.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Fort Worth
It was very quick and not painful
Google
5.0/5
Mar 21, 2022
Google Ideal Image Fort Worth
Everything went well from beginning to end I loved how Get a good visual of things.
Google
5.0/5
Mar 17, 2022
Google Ideal Image Fort Worth
Donna was great & so easy to work with! I thankful for her thorough explanations & grace explaining the process. She’s very professional & knowledgeable!
Google
1.0/5
Mar 17, 2022
Google Ideal Image Fort Worth
Very disappointed and I feel mislead
Google
1.0/5
Mar 8, 2022
Google Ideal Image Fort Worth
I have had nothing but problems since I signed up to do this. I got the loan you got paid and now nobody wants to talk with me about my issues and problems. I will be making a review and I will not recommend it to anyone. I would give a zero if I could. Since this post was done about 2 to 3 days later I received a phone and they were willing to listen to me and take care of my problems. I don't feel it should have come to a bad review for them to contact me back but they have since worked with me. As far as it working for laser hair removal, I can't fully say. I have only done 2 sessions this far.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Fort Worth
Excellent staff and smooth office hand off for my care during travels
Google
3.0/5
Mar 1, 2022
Google Ideal Image Fort Worth
Information was great price was way to expensive
Google
5.0/5
Feb 12, 2022
Google Ideal Image Fort Worth
Professional, made sure I was comfortable. Let me take brakes when I needed one. Patient, easy to get answers to my questions. Thanks
Google
5.0/5
Feb 10, 2022
Google Ideal Image Fort Worth
Always very happy with experience in office.
Google
2.0/5
Feb 7, 2022
Google Ideal Image Fort Worth
I was very excited to get treatment until I arrived onsite and the technician looked at me with disbelief. She then proceeded to tell me the treatments would not work.
Google
5.0/5
Feb 5, 2022
Google Ideal Image Fort Worth
Today was my first treatment of laser hair removal and I can honestly say that the staff there made me feel so comfortable and at home which relaxed me because I was kind of anxious going into this. Nikki was the person that did my first treatment and she was so sweet and kind and gave me all the information that I needed to know about before and after care for my laser hair removal and what to expect during treatments. I can’t wait to see what the results look like! Definitely recommend this location!
Google
5.0/5
Feb 5, 2022
Google Ideal Image Fort Worth
Very kind and friendly staff ,definitely recommend to my friends and family
Google
5.0/5
Feb 2, 2022
Google Ideal Image Fort Worth
Very clean and on time! I always feel very comfortable at Ideal. It comforts me to know that I am being taken care of by RNs and NPs.
Google
1.0/5
Jan 29, 2022
Google Ideal Image Fort Worth
I think it was unnecessary to go through consultation to get a quote or price. I hate having my credit ran for services when I knew I would be turned down and after we were disconnected, I didn’t get a call back from your staff representative/nurse/receptionist. I called another facility where I can get the same non invasive procedure done for $5000.00 cheaper.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Fort Worth
awesome
Google
5.0/5
Jan 26, 2022
Google Ideal Image Fort Worth
Best Med Spa in Fort Worth!! Kari was amazing!
Google
5.0/5
Jan 26, 2022
Google Ideal Image Fort Worth
Such a lovely staff very friendly great service.
Google
5.0/5
Jan 25, 2022
Google Ideal Image Fort Worth
Nikki was great! Professional, quick, efficient, and showed good patient care! I would recommend her to friends. Paulina
Google
1.0/5
Jan 25, 2022
Google Ideal Image Fort Worth
I am very unhappy with this experience. I feel I was tricked into making a purchase that was extremely expensive. I was oversold and charged incorrectly for part of my neck they could not service. The tech made it clear I would likely just have saggy skin. What a sham! No one bothered to call and check on me by calling me afterwards. They clearly wanted my $5500 and sent me on my way. I am very unhappy with the results. I will be writing a negative review based on my experience and asking for a refund of my balance that was deceptively obtained and then charged. Update: they reached out to me seeming to care. Never actually spoke to local management. I tried calling back was told no one by that name was available.., then corporate reached out. Seemed concerned, yet, when I asked for clarification on what I spent and what I have left that was charged for he just stated the “nurses notes said I needed to contact them and recommends I finish treatment”. Why would I go through further treatment? I am extremely unhappy with the results. It’s so awful. I spent money I shouldn’t have. I took out a loan to do this! Ughhh Don’t do it!
Google
3.0/5
Jan 23, 2022
Google Ideal Image Fort Worth
It was good, although I do not like that my appt was until March even tried to reschedule to earlier nothing but 3 days difference. I probably would of not gone to ideal image if my credit was not run
Google
1.0/5
Jan 17, 2022
Google Ideal Image Fort Worth
I have been going here for the past year and a half for my laser treatment. Every time with the exception of a couple of appointments the experience has been bad. To say it plainly the staff does not care about your well-being as a patient and client at all. I am extremely fed up today. I had an appointment scheduled for today but I’ve just started feeling like I am coming down with something. To protect THEM I called to see if I could reschedule. Serenity Smith was the receptionist that picked up the phone and she could not have been more rude. I told her I’m calling because I dont want to give you COVID! Like what? I could’ve just not told you and come in for my treatment as normal! She cancelled my appointment, said she had absolutely no other appointments available until February and by then my contract would be over. I have had them reschedule my appointment countlessss times because one of THEM had COVID. Now they just won’t give me my last treatment, even when I’m cancelling because of the same reason. Ridiculous. If you absolutely want to work with ideal image I recommend Arlingtons location. Never working with the ft worth location again.
Google
2.0/5
Jan 17, 2022
Google Ideal Image Fort Worth
Once you’re in the facility for your appointment, the techs are professional and consistently provided first class treatment. Prior to the treatment, never was I told that it would take months to get you scheduled. I started the process in April, 2021 and completed 2 treatments in January, 2022, which is ridiculous. Scheduling issues, poor communication and heinous customer service prior to treatment is enough for me not to go back.