Salt Lake City (West Jordan)

7818 South Redwood Road
West Jordan, Utah 84088
801-590-0499

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday 12:00pm - 05:00pm

The West Jordan Utah clinic is centrally located in the Salt Lake Valley with easy access from Interstate 15 and 215 (Belt Route) freeways. We opened on January 16th, 2006 to a warm reception by local businesses and consumers. We offer state of the art laser hair removal services to the residents of the greater Salt Lake Valley.

Take I-15 South to 7200 South exit. Turn right and follow 7200 approximately 2 miles to Redwood Road. Turn left and proceed 6 blocks south to the intersection of 7800 South. We are located next to Gold’s Gym.

From Utah County:
  1. Take I-15 North to the 9000 South exit.
  2. Turn left (west) under the freeway and proceed approximately 2 miles to Redwood Road.
  3. Turn right and drive 12 blocks north to the intersection of 7800 South and Redwood Road.
  4. We are located next to Gold’s Gym in the Jordan Square shopping Center.
3.8/5
3.8 /5
300 Reviews

Google
3.0/5
Jan 17, 2022
Google Ideal Image West Jordan
Service is great, Wonderful atmosphere. The treatment doesn't work as well or as permanently as they wish it did
Google
1.0/5
Jan 15, 2022
Google Ideal Image West Jordan
We bought the lifetime but in a year we were cancel 6 times right prior the time of our appointment . Management is so bad that when one of their staff calls in sick he has no one to cover them, so customers don’t lose their $3K. Front desk girls are rude because they always get calls from people who they’ve cancel their appointment. I would stay away from this center, we moved to the one in Orem their staff is so nice and if they don’t have appointments they could get you one in west Jordan which I’ll never return. Go to a place where you feel comfortable and they care about what you paid. In my opinion they should close the Jordan center or change management to one who cares and understand customer service.
Google
1.0/5
Jan 14, 2022
Google Ideal Image West Jordan
This is a complete scam, they shafted me 10 treatments. The sales person promised me that my contract didn’t expire until all of my hair on my neck was completely removed she didn’t tell me anything about the touchup prices of $50. I paid well over $2500 to make sure I had zero hair left on my neck after I was done. But come to find out that there is a contract and now I’m stuck with paying $50 if I ever want another treatment. I will never recommend ideal image to anyone and tell them to stay far away from the scam. If I could do a zero star review I would do not waste your money the sales people lie to your face, and know that the contract is going to expire before all of your sessions are done.
Google
5.0/5
Jan 7, 2022
Google Ideal Image West Jordan
The technician was very kind and made the first experience pleasant as can be.
Google
3.0/5
Jan 6, 2022
Google Ideal Image West Jordan
The morning staff at this location is so rude and unkind but when I go in during the afternoon they are all super kind
Google
5.0/5
Jan 6, 2022
Google Ideal Image West Jordan
Katie was great at communicating what time I have left on my contract and how I should do the remainder of my services. She is my favorite technician with how detailed she performed my service and cared for my individual requests. I appreciated the customer service from her.
Google
1.0/5
Jan 3, 2022
Google Ideal Image West Jordan
overpriced; think about this idiom: If you sell to the classes, you will live with the masses. Sell to the masses, you will live with the classes.
Google
1.0/5
Dec 30, 2021
Google Ideal Image West Jordan
Paid money, scheduled appointment, 3 days before appointment they called and canceled. Now no appointments available for at least a month. It really sucks! Asked foe a refund. Was told someone would call. No one has called - no surprise!!!
Google
5.0/5
Dec 22, 2021
Google Ideal Image West Jordan
It was fantastic
Google
1.0/5
Dec 20, 2021
Google Ideal Image West Jordan
I was doing research on the best hair removal option. I called for a free consultation, the ladies were both very nice and helpful. However I’m surprised and shocked, just not what I was expecting to pay … but thanks…
Google
2.0/5
Dec 20, 2021
Google Ideal Image West Jordan
Canceled on multiple times, front staff always to busy talking to help people at the desk. Finished treatment and have lots of hair left ):
Google
1.0/5
Dec 16, 2021
Google Ideal Image West Jordan
The worse experience - not just the experience and service itself, but lost $2,700. on very clear promises made to me in the high-pressure sales presentation. Too many details to waste my time on with these folks. PLEASE DO NOT MOVE FORWARD WITH IDEAL IMAGE. See better business reviews for them or sitejabber etc. They cheat/ manage these google reviews. Miyuki Hughes
Google
1.0/5
Dec 11, 2021
Google Ideal Image West Jordan
My wife had a consultation visit, during which she was heavily pressured to sign up for services she did not want. Upon learning that the procedure she did desire would cost over $2000, she politely declined further consultation and tried to leave. She was heavily pressured by staff to re consider. To the point that my wife felt uncomfortable. She was pressured to sign a document that, she was told, was to preapprove her for financing. She signed the document in an effort to get the staff to leave her alone and to allow her to leave. In the weeks leading this initial consultation, she received over half a dozen phone calls from the staff, hounding her to reconsider and to sign up for their services. It got to the point that my wife simply had to hang up on them because they wouldn't accept no for an answer. The worst part of this experience happened today when my wife got a notification from Ally bank stating that her monthly loan payment was due. Evidently, the paperwork they forced on my wife was not to pre approve her for a loan. It was, in actuality, to disburse a loan of over $2000. This company has bullied my wife and attempted to steal her money. Luckily the bank was understanding and has canceled the loan. We are nevertheless outraged by the behavior of Ideal Image and strongly recommend that others avoid this business.
Google
5.0/5
Dec 9, 2021
Google Ideal Image West Jordan
Whitney was incredible to work with for my Laser Hair Removal treatment. She made sure I was informed about what was happening, distracted me with great conversation, was very professional, and made sure I was comfortable throughout the procedure.
Google
5.0/5
Dec 8, 2021
Google Ideal Image West Jordan
It was fast and easy
Google
1.0/5
Dec 8, 2021
Google Ideal Image West Jordan
The place was fine and the employees were friendly, but the bottom line is the service didn't work. I paid over 1600 dollars to have my neck hair removed and after going to Ideal Image for two years and using all my allotted appointments, the hair is still growing and growing all over my neck. I am sure it works for some people, but if you are looking at the financial commitment you have to make in order to do hair removal, I'd explore elsewhere.
Google
2.0/5
Dec 6, 2021
Google Ideal Image West Jordan
When you first walk in, there’s a pretentious vibe. They are also very unaccommodating. I specifically requested to be given calls when my appointments are coming up soon. They directly refused and said they don’t call anyone for appointments. So they will not contact you to reschedule if you’ve missed an appointment. They also won’t answer the phone when you have an appointment at the very end of their day and you’re behind schedule. They were adamant that that is your responsibility as a customer. To add to that, my first appointment was dreadful. They didn’t even do laser hair removal on one of the parts of my body that I paid for. It wasn’t even until my second appointment that I found out that I actually had paid for the service they didn’t give me originally. The only way they have been good to me, was ONE sole worker who gave true valuable service. She gave insightful information and didn’t seem to judge me and my body and gladly served me. Making me feel valued, and safe. The rest of the ladies who served me have given off the opposite energy. They also seem to be adamant about being clean, but that doesn’t stand out over all of the negative energy. Basically, if you know you’re not self managed enough, or think life may get in the way, and you may forget an appointment. Just expect that they won’t be courteous. I do not recommend their services. Their actions show that they want to do minimal work, and that they value your money more than you or the services they give.
Google
2.0/5
Dec 6, 2021
Google Ideal Image West Jordan
Mi experiencia fue buena, pero no veo grandes cambios, esperaba algo más .Me parece mucho dinero el que pague y no veo resultados muy diferentes en mi piel.
Google
5.0/5
Dec 3, 2021
Google Ideal Image West Jordan
Lauren was so awesome!!! She made it a great experience! I recently came in again and Stacy was AMAZING! I have nothing but great words about her!!
Google
1.0/5
Dec 2, 2021
Google Ideal Image West Jordan
I have been trying to get a refund of my unused money because I was lied to about cool sculpting and it’s benefits (I am too large to see the benefits of cool sculpting- they knew that and told me to buy it anyway- which is also on me but I want the rest of my unused money back) they keep passing me around and telling me someone will call me to help me and they never do. I’ve been trying for over a month- calling almost everyday. It’s a freaking joke. This business is a scam designed to be such a pain people give up and you keep all the money without holding up your end of the service. It’s absolutely the worst company I’ve ever worked with. Use a local company for your cosmetic services because you’ll get the help you need if you have a issue.
Google
5.0/5
Nov 30, 2021
Google Ideal Image West Jordan
Kadie was amazing with CS appointment today. She was so informative and sweet. Definitely my favorite medspa 🤩
Google
1.0/5
Nov 29, 2021
Google Ideal Image West Jordan
Very expensive. I was told that I could communicate with scheduling, etc. by text. Now theure telling me that I need to download an app. I don't have enough space available in my phone for another app. And I cannot delete the ones that I have . It seems like a bait and switch to me.
Google
5.0/5
Nov 22, 2021
Google Ideal Image West Jordan
My apointment with Britney was very professional and she really focused on getting the full area done and kept me comfortable while doing it. Would highly recommend.
Google
3.0/5
Nov 22, 2021
Google Ideal Image West Jordan
The sweet woman who performed my CoolSculpting was amazing. She was very knowledgable, patient and knew exactly what she was doing. My feedback for how to improve would be the scheduling. I had to go in the morning and then return in the afternoon. I wish they would schedule the appointment so it wasn't such a timely process..
Google
5.0/5
Nov 19, 2021
Google Ideal Image West Jordan
Nicole did a great job! She is always helpful and caring. Thanks for taking care of me Nicole!
Google
5.0/5
Nov 18, 2021
Google Ideal Image West Jordan
love love love
Google
1.0/5
Nov 18, 2021
Google Ideal Image West Jordan
I paid for my entire treatment, and took a pause from scheduling. I didn’t feel safe due to Covid. When I finally called to get on their books I was told they couldn’t extend my contract and my money was just wasted. They have poor customer service, no one ever contacts you I would have appointments randomly cancelled. Or they would cancel on me for whatever reason. I am super upset with this place. Please no one ever go here it’s a waste of your time and money!!!
Google
5.0/5
Nov 18, 2021
Google Ideal Image West Jordan
I had a great experience receiving lip fillers from Katie Marco at this location. The staff was very organized and friendly. They took the time to let me know exactly what the healing process would look like and what I need to avoid while healing! Would recommend going here for your beauty desires!
Google
1.0/5
Nov 3, 2021
Google Ideal Image West Jordan
It was really frustrating to request pricing several times just to be told you could only give me pricing if I did a virtual consultation. The consultation was not specific to me. I already am doing laser and they treated me like I as a brand new patient and quoted me the same. If they give the same pricing to everyone, why not just give it to me. It was a waste of my time and your employee’s time because the price was way above my range. Thousands of dollars. The local business are way cheaper.
Google
5.0/5
Nov 2, 2021
Google Ideal Image West Jordan
My care provider was so adorable, i was so confortable
Google
5.0/5
Nov 1, 2021
Google Ideal Image West Jordan
I've loved going to Ideal Image for my treatments! Everyone has been nothing but nice and has helped me throughout the process. The girls have made me feel so comfortable and not shy at all. Whitney assisted me today with my treatment, she was so adorable and personable! She talked to me the whole making the time fly by and super fun! Thank you so much for making me feel confident again!!
Google
5.0/5
Oct 31, 2021
Google Ideal Image West Jordan
Had a amazing experience from beginning to the end Michael was very Easy to talk to her and schedule an appointment. Dirim did an amazing job and was super easy to talk to. Location looks nice and clean. Def will be back again.
Google
2.0/5
Oct 29, 2021
Google Ideal Image West Jordan
Not a fan. Different techs. Different front desk staff. Never communicative about where I am on my contract. Surprised to hear Ideal didn’t pause contracts for when the office was closed during the pandemic. It was hard to get appointments. When ideal had to cancel/change they wouldn’t work with my schedule, it was back to the bottom for the list. And it was expensive.
Google
5.0/5
Oct 29, 2021
Google Ideal Image West Jordan
Katie helped me this week with my Laser Hair Removal, she was nice, polite, sensitive to my needs & she had a great sense of humor.
Google
5.0/5
Oct 28, 2021
Google Ideal Image West Jordan
Whitney is awesome!
Google
4.0/5
Oct 15, 2021
Google Ideal Image West Jordan
I had a great experience with Nicole! She was wonderful. I highly recommend her!!!
Google
1.0/5
Oct 15, 2021
Google Ideal Image West Jordan
Be careful of their contracts what they say and what the contracts are are two totally different things. Lifetime means 16 months. Not matter what they say during the sales pitch.
Google
3.0/5
Oct 15, 2021
Google Ideal Image West Jordan
The reception was very helpful but the nurse was not friendly and demonstrated a lack of experience on the procedure.
Google
1.0/5
Oct 14, 2021
Google Ideal Image West Jordan
I used to rave about you guys. For the last year it has been a complete mess. Constantly being told I am at a different stage of each treatment, being told different prices for my life time updates (if you even get it right that I am on lifetime for all areas). But asking for more money saying that I am not, (I know I am, i have had to have it fixed multiple times, but since there is not consistency in staff, of course everything is a mess) I am SICK of it. So, I walked out today and will not be back unless things seriously get organized. Get it together.
Google
5.0/5
Oct 1, 2021
Google Ideal Image West Jordan
She was very friendly and informative. Very open to questions.
Google
5.0/5
Sep 28, 2021
Google Ideal Image West Jordan
Excellent experience. Provider was knowledgeable and professional!
Google
5.0/5
Sep 28, 2021
Google Ideal Image West Jordan
It’s been a great process and I’m very happy with the results, my last treatment was with Lauren and she was amazing! She was really nice and made the process great!
Google
5.0/5
Sep 27, 2021
Google Ideal Image West Jordan
Staff very friendly❣️😊 considerate and allowed me to ask questions making me feel very comfortable
Google
4.0/5
Sep 21, 2021
Google Ideal Image West Jordan
I’ve been to three Ideal Image locations in two states (I moved several times). Laser hair removal can be painful and leaves skin irritated, and I appreciate Lauren at the West Jordan location for using techniques to limit the pain/irritation! Since I’ve come to this location, I haven’t always had a great experience—the office rescheduled appointments several times for weeks later—but generally the staff is friendly and helpful, the facility is clean, and they start appointments on time.
Google
5.0/5
Sep 21, 2021
Google Ideal Image West Jordan
This location is always very friendly and very quick with each of my sessions. They have very skilled estheticians whenever I go.
Google
5.0/5
Sep 17, 2021
Google Ideal Image West Jordan
Ideal Image's West Jordan location is awesome! Everyone has been so nice to me. Their staff are knowledgeable and good at educating me so I can make my own decisions. Plus, the front counter girl, Cat, is pretty cute.
Google
5.0/5
Sep 17, 2021
Google Ideal Image West Jordan
My wife LOVES this place!! If she is happy I am happy. Thank you Ideal image for taking such good care of her!
Google
5.0/5
Sep 9, 2021
Google Ideal Image West Jordan
There was super professional and I liked 👍
Google
5.0/5
Aug 31, 2021
Google Ideal Image West Jordan
I love the customer service at Ideal Image. From the receptionist to the ones who do the work. They are kind, nice and definitely try to have conversations so my mind is off the procedure. Thanks
Google
5.0/5
Aug 31, 2021
Google Ideal Image West Jordan
Whitney was the absolute best! Very thorough, and made the entire visit a pleasant experience.
Google
5.0/5
Aug 26, 2021
Google Ideal Image West Jordan
Fast and easy I felt comfortable with the shadow there with my nurse (:
Google
5.0/5
Aug 23, 2021
Google Ideal Image West Jordan
Dirim was my tech this past visit for laser hair removal. She was super nice and went above and beyond to make sure I was comfortable-during and after.
Google
5.0/5
Aug 20, 2021
Google Ideal Image West Jordan
I love ideal image! Great staff, great treatments, great results!
Google
5.0/5
Aug 20, 2021
Google Ideal Image West Jordan
Brandi Lorusso was Great!!!!
Google
5.0/5
Aug 17, 2021
Google Ideal Image West Jordan
I love the staff!
Google
5.0/5
Aug 11, 2021
Google Ideal Image West Jordan
I love the staff at Ideal Image in West Jordan! The doctor was professional, mindful, personable, and thorough. I have continually seen great results from the laser treatment. I consistently have a great experience and appreciate the attentiveness of the staff.
Google
5.0/5
Aug 2, 2021
Google Ideal Image West Jordan
The team is great and cares.
Google
5.0/5
Aug 1, 2021
Google Ideal Image West Jordan
Great experience. Alexandra/Ali was great!!! It was my first treatment so I don’t have much to say except that underarm treatments are FAST. I was in and out
Google
5.0/5
Jul 29, 2021
Google Ideal Image West Jordan
I'm always treated great and it's always done quickly and efficiently! And I'm definitely seeing results!
Google
5.0/5
Jul 27, 2021
Google Ideal Image West Jordan
Kylie was AMAZING! She was so helpful and solved issues I've been having for months within one call and got me in the same day!
Google
1.0/5
Jul 20, 2021
Google Ideal Image West Jordan
Purchased laser hair removal for my daughter after it was prescribed by a dermatologist to deal with a skin condition. I spent thousands of dollars on a package that supposedly included 10 visits over an extended period and 5 free touch-up appointments. After 9 visits she was told she was done and any additional appointments would cost extra. The truncated treatment was ineffective. She has contacted Ideal Image several times about this and has either received no response or has been told that she is welcome to schedule touch-up appointments for an additional charge after never finishing the treatments I paid for. Thousands of dollars on ineffective, incomplete treatments and lousy customer service. Absolutely will not recommend Ideal Image to anyone. Considering legal action. Response to the owner: This is the same thing I have been told before when I have complained, and no one has ever contacted me to address my concerns. My daughter was told that she was an ideal candidate for laser hair removal when we purchased her treatments, but her hair has all come back. Maybe because the treatments weren't finished? I don't know the reason for that, but every time I have tried to talk to anyone at Ideal Image about it (in person, emails and phone calls aren't returned) I'm told I can schedule a follow-up for an additional charge. Why would I pay more when the treatments I already paid for haven't been completed and didn't work?
Google
5.0/5
Jul 19, 2021
Google Ideal Image West Jordan
Calen was amazing😁 He explained what to expect during the Ultherapy procedure a during really took the time to make sure I was doing okay. I definitely know where I will be having my treatments from now on👍🤩
Google
5.0/5
Jul 19, 2021
Google Ideal Image West Jordan
Very friendly staff. My nurse was really professional and friend
Google
1.0/5
Jul 12, 2021
Google Ideal Image West Jordan
Laurie, the sales rep that we spoke to became very visibly disappointed when we said we would not be setting up an appointment and making a payment on that same day. We literally just called to get a price quote, but when we said we didn't want to schedule right now, Laurie just abruptly asked if there was anything else she could answer and then ended the call, as if she didn't see any hope in us anymore. I mean, I get it - I used to work in sales and I know how it goes. First they get you to open up with meaningless small talk when you just want to get to the point. Then they make it seem as if they give you a huge discount when it reality it's most likely the price all along, just to entice you. You would think someone trying to sell something would know a little bit more about facial expressions and tone of voice For those reasons, we will not be choosing Ideal Image.
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Always amazing the ladies that help me are pleasant and very personable.
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Calen was so great and let me know what to expect before, during and after the procedure. It was a great experience!
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Great staff and overall experience, definitely recommend!
Google
5.0/5
Jun 20, 2021
Google Ideal Image West Jordan
I just received laser hair removal from Ally. She was very professional, thorough and efficient.
Google
5.0/5
Jun 17, 2021
Google Ideal Image West Jordan
This is my second time going to Ideal image and I can say that the staff is very professional and friendly. Communication about the procedure, what to expect, and understanding of the time frame for full results was excellent. They do everything they can to keep you comfortable. Thrilled with results I have had. Very positive experience!
Google
5.0/5
Jun 17, 2021
Google Ideal Image West Jordan
I had the best experience at the West Valley location! I was welcomed in a friendly, professional way, and Bree was so helpful and kind getting me set up. Calen did an amazing job with the Ultherapy treatment!! I felt comfortable and so cared for. He explained the procedure thoroughly so I knew what to expect, so I wasn’t nervous at all. I am SO excited about the results!! I will definitely be back!! Thank you!!!
Google
5.0/5
Jun 12, 2021
Google Ideal Image West Jordan
Definitely recommend! Did the BBL treatment and my skin looks great. Staff was nice and explained why and what they were doing every step of the way which really helped since it was my first time doing a procedure like that. They only employ medical professionals and it's obvious they know a lot. Place was clean, no wait time, I was in out very quickly. Also the manager, Michael, was super cute and friendly. Will definitely be back!
Google
5.0/5
Jun 10, 2021
Google Ideal Image West Jordan
I've gotten a BBL with Kalen and had botox and have had great experiences with everyone! I will definitely continue seeing them for these services in the future!
Google
5.0/5
Jun 4, 2021
Google Ideal Image West Jordan
Best experience I’ve had so far
Google
1.0/5
Jun 1, 2021
Google Ideal Image West Jordan
Frequently cancels on your scheduled appointments. The thing that got me the most was that they cancelled on my last appointment prior to my wedding. They were unapologetic and the secretary roller her eyes when she said most people stop at only 9 appointments even though they pay for 15 and I asked why they wouldn’t just finish out their appointments to make the hair loss last longer. I felt like after they cancelled my original appointment, had me race down the day they called to try to make the only appointment they had for me prior to my wedding which I didn’t make in time because of traffic even though I called beforehand to let them know traffic was really bad, I felt I that I was treated as if I was the one being difficult even though I didn’t complain or anything just was sad I didn’t get to do it. If they didn’t already make me pay beforehand I would not come back to this place. Huge waste of money. Don’t do it.
Google
5.0/5
May 31, 2021
Google Ideal Image West Jordan
I had the great experience at the West Jordan location. I was actually a little late for my appt and was still greeted so warmly by the staff. They communicated so concise about what to expect. Which made me feel very comfortable going into my treatment. My filler was quick, painless, and my results are amazing. The people here truly care. Thats why I’ll be returning to this location.
Google
5.0/5
May 27, 2021
Google Ideal Image West Jordan
I Had a great experience! everyone is so friendly and they help you with finding what options are best for you without any pressure put on you
Google
5.0/5
May 26, 2021
Google Ideal Image West Jordan
It was great! Always a positive atmosphere.
Google
5.0/5
May 24, 2021
Google Ideal Image West Jordan
I am so happy I found ideal image in West Jordan. Stacey is top notch. I cannot say enough wonderful things about her. She is hands down ah-maz-ing!!!
Google
5.0/5
May 23, 2021
Google Ideal Image West Jordan
I had such a great experience here at Ideal Image. Michael the Area Manager checked me in and got me all set up for my facial injections. This was only my second time, and I had never been there before he made the check in a breeze and answered all of my questions. I am so happy with the cheek filler and can’t wait to go again! Highly recommend!
Google
5.0/5
May 18, 2021
Google Ideal Image West Jordan
I absolutely loved my experience at Ideal Image in West Jordan. This was my first time getting lip fillers so I was a bit nervous but the area manager was super helpful and took the time to answer all of my questions and made me feel at ease. The nurse did an excellent job on my lips and I couldn’t happier with my results. I will definitely be going back! Such a fun and welcoming environment with great people.
Google
5.0/5
May 18, 2021
Google Ideal Image West Jordan
Such amazing service! The entire staff was so welcoming & friendly. I was really nervous it was my first time getting Botox and fillers and they made me feel really comfortable explained everything in great detail ! Will definitely be returning ! Thank you for such great service.
Google
5.0/5
May 13, 2021
Google Ideal Image West Jordan
Drim was amazing, as always. Even though laser hair removal is painful, Drim is able to soothe the pain immediately after every zap. I will be returning to have Drim perform my laser hair removal treatments.
Google
5.0/5
May 11, 2021
Google Ideal Image West Jordan
I loved it. Staff was great and procedure was simple and interesting.
Google
1.0/5
May 7, 2021
Google Ideal Image West Jordan
My wife went in to have a procedure done and when she got their they told her that they could not perform the service. We paid $1,125 upfront for the service. Once she was told they could not perform the service she asked about a refund. She was told that they do not issue refunds. So basically they did not do anything and told us they are keeping the money. They did a consultation and said she was eligible. Then when she showed up to have it done they wouldn’t do it. She didn’t change her mind or cancel. How can you feel comfortable about keeping money when you are the ones who wouldn’t provide the service?
Google
1.0/5
Apr 28, 2021
Google Ideal Image West Jordan
Overcharging new customers. Coworker that has had laser hair removal got it for a 1/10 of the price that the lady doing consultation wanted to charge! Who charges 1700$ for the back of the neck??
Google
5.0/5
Apr 27, 2021
Google Ideal Image West Jordan
The nurse was really helpful and great!
Google
5.0/5
Apr 25, 2021
Google Ideal Image West Jordan
It was great. I liked everyone and they were good to me. They called the next day to see if I was OK. That was sweet, caring, and professional, I thought.
Google
5.0/5
Apr 23, 2021
Google Ideal Image West Jordan
I enjoyed the service very much. The staff at the front desk greet you so professionally and with big smiles. I am asked questions throughout my procedure, just to make sure that I don't need at break and that I am comfortable. They do not rush you in or out, making it seem as you are wasting their time. The staff is very friendly and professional.
Google
5.0/5
Apr 20, 2021
Google Ideal Image West Jordan
Ideal Image was fast and professional
Google
5.0/5
Apr 14, 2021
Google Ideal Image West Jordan
Had botox injection in my forehead yesterday. Ann did an amazing job, had no bruising the next day which I have experiencd brusing in the past from a different clinic with botox treatments. Ann walked me through every step she was doing and what to expect. Educated me on expectations from the treatment and post care instructions. I will definitely be going back for more services.
Google
5.0/5
Apr 12, 2021
Google Ideal Image West Jordan
I am extremely happy with my experience and results from Ideal Image's Broad Band Light Therapy. I contacted them in regards to getting rid of my annoying and stubborn burst capillaries. The consultation process was easy and done through a zoom meeting. They made sure to explain what to expect at my appointment and instructions for pre and post care. At my first appointment Stacey explained what she was doing every step of the way and answered any question I had. She ensured to adjust the machine's settings based on my pain tolerance and made sure I was comfortable the entire time. Stacey is an amazing tech and made my experience top notch. After I was completely healed up, my largest capillary was completely gone with the exception of a slight amount of hyperpigmentation in that area. Overall my skin tone evened out, rosacea vanished and my burst capillaries disappeared. These results are better than I could have ever imagined. I give my thanks to Stacey and her amazing team!
Google
5.0/5
Apr 12, 2021
Google Ideal Image West Jordan
Very kind did a good job
Google
5.0/5
Apr 10, 2021
Google Ideal Image West Jordan
Shannon is amazing always helpful and friendly.
Google
5.0/5
Apr 1, 2021
Google Ideal Image West Jordan
Tammy is amazing very friendly and personable also professional.
Google
1.0/5
Mar 31, 2021
Google Ideal Image West Jordan
DONT GET THE LIFETIME MEMBERSHIP GO TO MILAN LASER INSTEAD! I was told twice over the phone the wrong info about my “Lifetime membership” they said over the phone that I only had to pay one time fee since I haven’t been in awhile and I would not have to pay that fee every I come in after that unless, I don’t come for a long time after my touch ups. For example a year or months with not booking anything at all. Come to find out that was not true and they didn’t care I was told the wrong info TWICE and just brushed it off to get me out the door. GO TO MILAN LASER they have a lifetime guarantee and will NOT charge you fees for touch ups AT ALL. I didn’t mind paying one time for my touch ups but they want to take more of your money off of you vulnerability, even though I paid them thousands and I didn’t even get the full results last time! Milan laser will do as many treatments as needed. At Milan they only do laser hair removal and are never over booked and is easy to make an appointment. I haven’t done any other treatments at Ideal image so I can’t say how they treat you with those but please do not get laser done here you are wasting your money!
Google
5.0/5
Mar 30, 2021
Google Ideal Image West Jordan
Great friendly staff, most painless treatment yet! Thanks
Google
5.0/5
Mar 15, 2021
Google Ideal Image West Jordan
Great staff!! Always willing to go above and beyond!
Google
5.0/5
Mar 11, 2021
Google Ideal Image West Jordan
I really love Ideal Image for laser hair removal. I bought a package previously and they did such a great job I bought another package (different areas). They are a little more expensive than other places but they are worth it! They are more organized, it's easy to make or cancel an appointment, the staff is well trained and knowledgeable. Everyone is very friendly and professional. I really loved working with Stacy at the West Jordan Clinic. She is friendly and professional. She was easy to talk to, work with and she made me feel very comfortable and welcome.
Google
2.0/5
Mar 11, 2021
Google Ideal Image West Jordan
After setting everything up for laser hair removal and having a decent experience with the first appointment, I rescheduled in office before I left after that first appointment. I show up today, to that appointment and was not on the schedule. And it’s not that I showed up on the wrong day, they did not have my appointment saved at all. I work two full time jobs, am a single parent, and don’t live necessarily close by. They can’t rebook me for over a month from now, and that just seems like such a waste of money to have poor communication and failures in the scheduling. I will be canceling my services and finding a more reliable company.
Google
5.0/5
Mar 9, 2021
Google Ideal Image West Jordan
My personal experience at Ideal Image in West Jordan was amazing. I went in to get lip fillers & I am so pleased with my results. I loved everyone that I came in contact with. Sadly I cannot remember their names to give them more credit. However, I will be going back there for my two week follow up & I will return with another review(& their names)Thank you so much 😊