Newport News

12515 Jefferson Avenue
Suite 500
Newport News, Virginia 23602
757-921-9003

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 7:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

Ideal Image is a full service Advanced MedSpa located in Newport News, Virginia, in the Jefferson Commons plaza across from Kohls. At Ideal Image, we specialize in cosmetic medical services including laser hair removal to get rid of all the unwanted hair that has been a burden your entire life, we also offer Ultherapy to tighten sagging skin, Botox & Fillers to combat unwanted wrinkles, and can even help you feel better in your clothes by reducing fat cells through CoolSculpting.

Whether you’re looking for the freedom to jump in the pool without unsightly stubble, wanting to smooth away wrinkles with Botox, or even just wanting to feel more confident in your skinny jeans, our team of highly trained medical professionals will let you relax, while we customize a plan that’s right for you. You deserve to feel you’re best, and Ideal Image Newport News will help get your there. We’re located on Jefferson Davis Highway in the heart of Newport News, so what are you waiting for? Give us a call or request your FREE Consultation today!

4.4/5
4.4 /5
127 Reviews

Google
5.0/5
Apr 8, 2021
Google Ideal Image Newport News
Jenny was amazing!! She really took the time to perfect my lips and made me feel so comfortable the whole time. 10/10 would absolutely recommend and will most definitely be going back to her!!!
Google
5.0/5
Apr 6, 2021
Google Ideal Image Newport News
I have been to Ideal Image 3 times now and have loved my experience each time. The staff offers great customer service and is very friendly. Twice, I have had the pleasure of Jenny being my tech and she is absolutely AWESOME! Not only is she good at her job but she has a great personality and is quite the character. She jokes and sings during your appointment which for me , was relaxing. When I was leaving , I made sure to let her know that I enjoyed the ‘concert’ she put on, lol. In a time when there is so much negativity in our world , it is nice to encounter someone who can make you smile. I hope Ideal Image knows what a great employee they have.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Newport News
Absolutely enjoyed Dallas’ friendliness, Expertise, and customer service! Great first appointment! Thank you!
Google
5.0/5
Apr 5, 2021
Google Ideal Image Newport News
I love the experience of the staff and my tech. Great office!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Newport News
everyone was super friendly overall a wonderful experience jenny was amazing
Google
5.0/5
Mar 22, 2021
Google Ideal Image Newport News
I had a great first experience with all of the staff! From the phone consultation to the procedure and front desk staff! Everyone was knowledgeable and professional! Jenny did my Botox and she knows her stuff! Very pleased !
Google
5.0/5
Mar 19, 2021
Google Ideal Image Newport News
It was great. Very little pain
Google
1.0/5
Mar 18, 2021
Google Ideal Image Newport News
Taking money before any service is not cool
Google
1.0/5
Mar 16, 2021
Google Ideal Image Newport News
I arrived expecting to get botox and fillers and was unable to receive either. The provider who was in the awkward position of telling me took painstaking measures to get me rescheduled for Saturday at her own inconvenience, which I appreciate, but I'm frustrated and disappointed at what I've spent to not receive the services as promised.
Google
1.0/5
Mar 13, 2021
Google Ideal Image Newport News
My very first Service at Ideal Image was December 2020 When I receive Botox injections Counting over 100 units. Despite using Botox for 15 years, thisTimeThere was no affect. This last week I repeated that as soon as I couldAnd it worked perfectly with a different nurseWho clearly injected much deeper. That means I wasted approximately $250.
Google
5.0/5
Mar 12, 2021
Google Ideal Image Newport News
I’m just going to say choose Dallas as your nurse she is phenomenal. Speaking for myself I’m a bit dramatic and whiny she knew exactly how to handle someone like me so if it’s your first time experience and you’re a bit nervous she will make you feel comfortable. For the price of the treatments I expect to be treated sweetly and she definitely exceeded my expectations. She prepared me for each area she was about to do and followed up with an ice pack. I also have sensitive skin and she followed up with aloe and a cream to take away any after treatment itching. I am pleased ❤️
Google
5.0/5
Mar 9, 2021
Google Ideal Image Newport News
Dakota was excellent and very attentive!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Newport News
super professional and friendly
Google
5.0/5
Mar 5, 2021
Google Ideal Image Newport News
They keep you informed of the process and have very personable nurses and staff.
Google
5.0/5
Mar 5, 2021
Google Ideal Image Newport News
Jenny is the best! She always sets a comfortable atmosphere at every appointment I have been too! She is so caring and had great customer service. Her services is also great and fast! I high recommend her!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Newport News
Jenny is the absolute best!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Newport News
Laura is so thorough and careful. I feel like my skin has never looked better under her care
Google
5.0/5
Feb 18, 2021
Google Ideal Image Newport News
It was a great experience from the time I checked in until the time I checked-out. Lauren was so professional and explained everything.
Google
5.0/5
Feb 17, 2021
Google Ideal Image Newport News
Great! The staff is always personable and professional!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Newport News
I love the ladies at Ideal Image in Newport News. They take excellent care of me, and my results make me exceptionally happy! No more daily shaving!
Google
5.0/5
Feb 9, 2021
Google Ideal Image Newport News
It was a consultation on laser hair removal.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Newport News
I thought I would be throwing away my money on another kind of treatment. I have been getting different kinds of treatment for 21 years and nothing has work. This is amazing!!! In just 1 treatment I have noticed a HUGE difference. I cant wait for mu next session. Thank you so much Ideal Image!!
Google
5.0/5
Feb 8, 2021
Google Ideal Image Newport News
Jenny was awesome! Very quick with the hair removal process, funny and has a nice personality. I would really recommend her !
Google
5.0/5
Feb 7, 2021
Google Ideal Image Newport News
It was quick and the individual that did the procedure informed me of what to expect prior to the treatment.
Google
1.0/5
Feb 7, 2021
Google Ideal Image Newport News
After my consultation I called to make an appointment for ultherapy and they wanted me to pay upfront before I could schedule. I didn’t have a problem paying but not without knowing the availability. Also I was mislead in the consultation. I was quoted $1500 for whole face and neck but when I called the lady said the quote wasn’t for around the mouth and that would be another $400. That doesn’t make any sense that the mouth area wasn’t included in whole face quote and I was not told that. The lady I called to schedule in new port news seamed annoyed with me. So after I got off phone with her I checked reviews and was not impressed how bad they were. I already payed the $250 for membership and am using it towards bbl. I hope my experience getting it done will be better and it will also determine if I continue my membership.
Google
5.0/5
Feb 7, 2021
Google Ideal Image Newport News
Wonderful, easy and professional. I appreciated how clean and careful they are regarding virus protection. Very likable genuine nurse. Brought my 17 year old and she was put at ease with experienced nurse Shannon. Thankful for her.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Newport News
Everyone is so pleasant here! If you're worried about COVID, they are very meticulous with the environment. They manage the client flow so you're not in contact with other clients, no waiting in the waiting room, etc. Nurse Jenny is personable and has great attention to detail. She's alot of fun and instantly puts you at ease. You can tell she takes pride in what she does and cares about the client's experience. It's a fun, safe, and non-judgmental environment!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Newport News
Staff are Always pleasant and knowledgeable
Google
5.0/5
Jan 14, 2021
Google Ideal Image Newport News
Super great environment! The staff makes you feel comfortable from beginning to end. I had a great experience with my consultation as well as my services. I’ve had a few different ladies work on me over the past year and I have nothing but good things to say about all of them.
Google
5.0/5
Jan 13, 2021
Google Ideal Image Newport News
Wonderful place and people!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Newport News
It was extremely great
Google
5.0/5
Jan 8, 2021
Google Ideal Image Newport News
It was very welcoming, the lady that did my procedure was amazing. She made me feel so comfortable! Very professional.
Google
3.0/5
Jan 7, 2021
Google Ideal Image Newport News
The experience was okay as it could be with COVID and having to use zoom. The consultation was okay but was definitely upsold. After the zoom consultation, called local medspa and was told couldn’t get me in for a couple months then was told what I purchased with zoom consultation wasn’t what I needed to get what I wanted done.
Google
5.0/5
Dec 31, 2020
Google Ideal Image Newport News
I had Jennifer and she made this first appointment for me so amazing. I was comfortable and she was super funny!! I definitely will Be asking for her again!!!
Google
5.0/5
Dec 31, 2020
Google Ideal Image Newport News
An amazing person to talk confidently with
Google
5.0/5
Dec 24, 2020
Google Ideal Image Newport News
My provider was excellent really made me feel at ease.
Google
5.0/5
Dec 20, 2020
Google Ideal Image Newport News
My go to place! Always amazing results and great customer service.
Google
5.0/5
Dec 17, 2020
Google Ideal Image Newport News
Great customer service.
Google
4.0/5
Dec 1, 2020
Google Ideal Image Newport News
My first Botox & filler experience with Jenny was phenomenal! This last Botox application, was not as good & she for some reason didn’t use the same amount or do it as good of a job as Jenny did so I had to go back a couple weeks later to get a couple more units of Botox. Other than that though, I’m still really happy. All the staff is extremely nice & helpful.
Google
4.0/5
Nov 29, 2020
Google Ideal Image Newport News
Very pleasant
Google
5.0/5
Nov 23, 2020
Google Ideal Image Newport News
Had an amazing first experience with lip fillers. My nurse is Jennifer & I’d recommend her to everyone interested in fillers & more. She is extremely personable and makes you feel comfortable during the entire process. I will definitely be a returning customer to this professional & friendly office.
Google
1.0/5
Nov 9, 2020
Google Ideal Image Newport News
not professional for you should have been better prepared and send email for zoom day before. woman hung up on me after I told her I could wait 10 min.
Google
5.0/5
Nov 6, 2020
Google Ideal Image Newport News
Jennifer was great! Made me feel comfortable. Great experience for the first time. Thank you
Google
5.0/5
Nov 5, 2020
Google Ideal Image Newport News
The staff was very professional and and nice. My nurse was awesome! I came for laser hair removal on legs, pits, and Brazilian. My nurse really talked me through the pain when I had it. 10 out of 10 will do again.
Google
5.0/5
Oct 29, 2020
Google Ideal Image Newport News
The entire staff has made my experience here a positive one. Jenny S my nurse filled my visit with laughter and smiles on top of providing excellent care and customer service!
Google
1.0/5
Oct 27, 2020
Google Ideal Image Newport News
Do not do any consultation, you’ll be convinced to run your credit and if you get approved you’ll immediately have to start to make payments on the credit you’re approved for regardless of getting anything done. I did not even make an appt to have anything done and found out I now have $1,000+ to make payments on for something I never received. You’ll be rushed through paperwork and lied to. I was told by multiple people recently how this place cons people. I will not pay back any credit to this company especially since I haven’t gotten anything done. Save yourself the trouble and look into other options.
Google
3.0/5
Oct 23, 2020
Google Ideal Image Newport News
I love my results. I just really was not feeling the customer service. It felt like I was being rushed out. I had questions I had to ask them as I was being walked out. It just didn't have a pleasant feel. I don't even think I got the lady's name who did my session. But obviously I paid so I will keep coming back. I just would like to feel like I'm wanted there. The excitement I was shown during my consultation would be amazing. Like I had fantastic results from my first session and the lady didn't even review my record to see how bad it was before. I think she would have been stunned. Oh well I guess
Google
5.0/5
Oct 19, 2020
Google Ideal Image Newport News
Always a pleasant experience. The technicians are always accommodating and do their best to reduce discomfort which is much appreciated.
Google
1.0/5
Oct 16, 2020
Google Ideal Image Newport News
NEVER AGAIN! I SHOULD HAVE KNOWN BETTER TO GO TO A PLACE OF IN TRAINING! AFTER 14DAYS STILL HAVE FROWN LINES! I'VE BEEN GETTING BOTOX FOR 3 YEARS. THE ONE TIME I DECIDED TO SEEK OUTSIDE OF A PROFESSIONAL FACILITY! THIS HAPPENS! THEN WANTED ME TO PAY MONEY TO FIX THEIR MISTAKE!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Newport News
Great communication and website! Very slick design and easy to fill out medical information. Love the text option for questions!! Excellent customer service, they have all been attentive, helpful, polite, and friendly. Really appreciate Kristina Beauvais's help throughout the invoice and consultation process. Great, clear, communication through emails, too! Love that we can sign through Docusign! Virtual Consultation was very professional and helpful!
Google
5.0/5
Oct 9, 2020
Google Ideal Image Newport News
Very professional & personable.
Google
1.0/5
Oct 5, 2020
Google Ideal Image Newport News
I have been mislead through this whole process.
Google
5.0/5
Oct 1, 2020
Google Ideal Image Newport News
Always timely and friendly
Google
4.0/5
Sep 30, 2020
Google Ideal Image Newport News
I had Pre-paid for Botox, & 2 injections. No one told me that I would have to do these treatments on 3 different visits which took a total of a month?? Before I moved to VA I had all 3 on the same day in CA so I was taken back at the time this took to complete. I should have been told upfront about your ridiculous policy.
Google
5.0/5
Sep 28, 2020
Google Ideal Image Newport News
Service was quick. Friendly customer service
Google
5.0/5
Sep 23, 2020
Google Ideal Image Newport News
I had a great experience and am so excited about the results. I cannot wait until all my hair removal treatment is complete. Thank you all Ideal Image staff.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Newport News
Everything went smoothly. It was my first visit and I felt well-informed and taken care of by the staff. Thanks!
Google
5.0/5
Sep 18, 2020
Google Ideal Image Newport News
It was amazing! Jennifer listened to me and made me feel so confortable
Google
5.0/5
Sep 7, 2020
Google Ideal Image Newport News
It was great. Thank you so much.
Google
5.0/5
Sep 3, 2020
Google Ideal Image Newport News
Jenny was an absolute delight, and was very helpful with getting me through the pain! My results are amazing and worth every penny.
Google
5.0/5
Sep 2, 2020
Google Ideal Image Newport News
The workers were very friendly and very helpful 😉 I felt comfortable and relaxed at the time being there 🙂
Google
5.0/5
Aug 27, 2020
Google Ideal Image Newport News
I had such an awesome experience at Ideal Image in Newport News! The ladies there are so welcoming and ready to help you with anything you might need! No one judging you or making you feel awkward, nothing but support and encouragement!!! I saw Laura most of the time and she is absolutely wonderful! She was always professional and always made me feel at ease. She always told me exactly what she was doing and what I could expect🤗. Laura is truly amazing as are all the ladies that work in that office! I am so grateful for all of them! ❤️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!!
Google
5.0/5
Aug 25, 2020
Google Ideal Image Newport News
I've been a customer of Ideal Image since 2013. They've always provided great customer service and amazing results.
Google
5.0/5
Aug 19, 2020
Google Ideal Image Newport News
Very friendly staff & professional:)
Google
1.0/5
Aug 17, 2020
Google Ideal Image Newport News
I have literally been calling this location for the past week to schedule a consult and of course no answer ‘
Google
5.0/5
Aug 14, 2020
Google Ideal Image Newport News
Laura is great, she was my nurse for the second time. She makes sure I’m comfortable prior, during, and after the treatment. I can genuinely tell that her heart is into her job. Someone who takes the steps to make sure your experience is great says a lot about character. For that I’m appreciative and I’ll continue my treatment here. It’s always clean and the image is ideal because it’s presentable.
Google
5.0/5
Aug 13, 2020
Google Ideal Image Newport News
Quick, neat, clean, kind!
Google
5.0/5
Aug 9, 2020
Google Ideal Image Newport News
Always great service
Google
5.0/5
Jul 30, 2020
Google Ideal Image Newport News
My nurse, Jenny, is the absolute best! Thorough, funny, respectful, and knowledgeable.
Google
5.0/5
Jul 24, 2020
Google Ideal Image Newport News
Whitney was Awesome! She was very informative and does great work. Great staff!!
Google
5.0/5
Jul 17, 2020
Google Ideal Image Newport News
Very personable
Google
5.0/5
Jul 15, 2020
Google Ideal Image Newport News
Devonne was perfect and so helpful!!
Google
5.0/5
Jul 13, 2020
Google Ideal Image Newport News
Excellent
Google
5.0/5
Jul 8, 2020
Google Ideal Image Newport News
Wonderful Experience
Google
5.0/5
Jul 3, 2020
Google Ideal Image Newport News
The customer service has been absolutely amazing. The response time is impeccable. So far its been great.
Google
5.0/5
Jul 2, 2020
Google Ideal Image Newport News
Very professional but friendly at the same time. Everything explained in details and no stone left unturned
Google
5.0/5
Jun 24, 2020
Google Ideal Image Newport News
Today was a wonderful experience in the shop. I felt comfortable and confident in the nurses and the safety practices.
Google
5.0/5
Jun 23, 2020
Google Ideal Image Newport News
My experience was exceptional....im definitely looking forward to up coming sessions...amd definitely looking forward to seeing my results in about 30 days ...its going to exiting to see the reaults
Google
5.0/5
Jun 9, 2020
Google Ideal Image Newport News
The staff is always professional and engaging. The atmosphere is clean and inviting I always appreciate my time there.
Google
1.0/5
May 11, 2020
Google Ideal Image Newport News
I've had about 3 procedures done at Ideal Image The laser hair removal was excellent and effective. However, I got no results and no affect on my face after 5 BBL treatments. I would not recommend
Google
5.0/5
Mar 12, 2020
Google Ideal Image Newport News
The location is very easy to get to, and is in a very “ideal” location. There’s plenty of parking. When entering the lobby area, you are greeted by staff members that are quick to get you the information you need. Rarely will you wait longer than a few minutes to be seen, but I would recommend making an appointment if you would like to been seen faster. The staff is very knowledgeable and willing to assist your needs. If you are a costumer, you are able to get the beverages that are available. Highly recommended!
Google
5.0/5
Mar 4, 2020
Google Ideal Image Newport News
Kelly and the rest of the staff was amazing! Customer service was great and all my questions were answered!!
Google
5.0/5
Feb 27, 2020
Google Ideal Image Newport News
I started seeing results quickly with my lip and chin hair removal. Wish I had done it sooner. Everyone at the Newport News location are friendly and have had something done; I appreciate the first hand information and experience.
Google
5.0/5
Feb 9, 2020
Google Ideal Image Newport News
Nurse was great and treatment went well
Google
5.0/5
Jan 26, 2020
Google Ideal Image Newport News
Great customer service
Google
5.0/5
Jan 11, 2020
Google Ideal Image Newport News
I am pleasantly pleased with my results! As a Black-American woman, I was skeptical about how the laser would affect my pigment and even how much pain would be associated with the series of treatment. Well worth the money. I highly recommend the Newport News VA location.
Google
5.0/5
Jan 7, 2020
Google Ideal Image Newport News
I can't believe the results after one treatment with Ideal Image!
Google
5.0/5
Jan 6, 2020
Google Ideal Image Newport News
Wonderful and professional staff from start to finish
Google
5.0/5
Dec 23, 2019
Google Ideal Image Newport News
Great customer service
Google
5.0/5
Dec 17, 2019
Google Ideal Image Newport News
Very good experience from the time you come through the door. Very informative. It is quite a shock to find out how much it cost though, but understand it is a medical procedure
Google
1.0/5
Dec 15, 2019
Google Ideal Image Newport News
I got my first laser hair removal and it’s left scabs around my pubic area. This is incredibly uncomfortable. If this is how every experience will be for me I plan on canceling and asking for a refund, and just going back to waxing. It was far more painful than any waxing experience I’ve ever had. In fact it was horrible
Google
5.0/5
Dec 12, 2019
Google Ideal Image Newport News
The staff is always very pleasant and professional! I love Ideal Image!
Google
5.0/5
Dec 6, 2019
Google Ideal Image Newport News
I had a great experience. They were on time for my appointment. The nice lady doing my botox injections was very thorough. She put me at ease. I love my results!!!!
Google
5.0/5
Dec 3, 2019
Google Ideal Image Newport News
The staff are very professional and friendly.
Google
3.0/5
Nov 26, 2019
Google Ideal Image Newport News
I am very disappointed to learn about my graying hairs on my face and neck that cannot be lasered off like the pigmented hairs. Was a $1500 lesson I learned too late!
Google
4.0/5
Nov 22, 2019
Google Ideal Image Newport News
Great service & results are coming along!
Google
5.0/5
Nov 21, 2019
Google Ideal Image Newport News
Everyone was friendly and informative also the facility was very clean and smelled awesome, many toiletries available in the restroom.
Google
5.0/5
Nov 6, 2019
Google Ideal Image Newport News
Staff is wonderful.
Google
5.0/5
Nov 4, 2019
Google Ideal Image Newport News
Good
Google
5.0/5
Oct 30, 2019
Google Ideal Image Newport News
Very friendly and professional