Newport News

12515 Jefferson Avenue
Suite 500
Newport News, Virginia 23602
757-921-9003

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 07:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Ideal Image is a full service Advanced MedSpa located in Newport News, Virginia, in the Jefferson Commons plaza across from Kohls. At Ideal Image, we specialize in cosmetic medical services including laser hair removal to get rid of all the unwanted hair that has been a burden your entire life, we also offer Ultherapy to tighten sagging skin, Botox & Fillers to combat unwanted wrinkles, and can even help you feel better in your clothes by reducing fat cells through CoolSculpting.

Whether you’re looking for the freedom to jump in the pool without unsightly stubble, wanting to smooth away wrinkles with Botox, or even just wanting to feel more confident in your skinny jeans, our team of highly trained medical professionals will let you relax, while we customize a plan that’s right for you. You deserve to feel you’re best, and Ideal Image Newport News will help get your there. We’re located on Jefferson Davis Highway in the heart of Newport News, so what are you waiting for? Give us a call or request your FREE Consultation today!

4.3/5
4.3 /5
297 Reviews

Google
5.0/5
Jun 13, 2022
Google Ideal Image Newport News
Very clean and professional and fast I look forward to going back
Google
1.0/5
Jun 7, 2022
Google Ideal Image Newport News
poor customer service
Google
5.0/5
Jun 3, 2022
Google Ideal Image Newport News
Fantastic team! Made everything comfortable and smooth
Google
1.0/5
Jun 1, 2022
Google Ideal Image Newport News
Good luck getting in for follow up appointments. They keep rescheduling appointments and putting me on a “wait list” yet still can’t get in for appointments. Finally had something scheduled today and confirmed - get there and they didn’t have it on their system. Poor management. Poor scheduling system and for the most part poor customer service with a few exceptions.
Google
1.0/5
May 20, 2022
Google Ideal Image Newport News
Fraud I read the reviews where money was taken and no services were provided due to “scheduling difficulties” but I was convicted by the sales person that this would not happen and if it did she would immediately have my money refunded. (This call was also recorded.) This has not happened for months then today I got a call from a sleazy man saying that the services are non refundable. So I they have over 2000 USD of mine and refuse to book my services. He said it was my decision whether to take them to court or not. The answer is “Yes”. This has been a time consuming nightmare. If you want to avoid this steer clear of anything relating to Ideal image.
Google
5.0/5
May 20, 2022
Google Ideal Image Newport News
I had a very pleasant and seemless experience with Ideal Image, same day that I saw the tik tok add i entered my name and within an hour I got a call and a text from Ryan, he set me up with a consultant Julie who was awesome, she walked me through everything even helped me get financing! I felt very comfortable speaking with both of them about my hair concerns and they were both super professional and engaging. I got my first appointment booked and I am so excited and relieved to be starting my laser hair removal journey! Ty all so very much!
Google
1.0/5
May 8, 2022
Google Ideal Image Newport News
My experience with this merchant was awful , they sweet talk me into an 1800.00 dollars facial treatment on Jan 13, 2022, service was to be provide in two weeks, the days went by and didn't herd from them on Feb. I gave them a call and I was told that they will be scheduling me soon and to expect a call or email from them, Feb went by and no call from them so I called again and was told to wait also the lady on the phone was very rude, it's May 8 still waiting no service No money back . Thanks for keeping my 1800.00 dollars .
Google
4.0/5
May 2, 2022
Google Ideal Image Newport News
The women that did my laser was very pleasant to talk to and let me take a little nap :] The scheduling of appointments is a mess though. I was told 2 months ago that the schedule issue would be fixed soon and its still an issue. I want to book my next appointment the day I am there but they don't even have the next months schedule open and was told to check the app periodically to see if its open yet.
Google
5.0/5
Apr 28, 2022
Google Ideal Image Newport News
Great! Felt welcomed and happy. Amanda was amazing as well!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Newport News
Really enjoyed my CoolSculpting treatment today!m & can’t wait to see my results!
Google
1.0/5
Apr 26, 2022
Google Ideal Image Newport News
So, unfortunately, I was not able to be treated today. My appointment was at 5pm, but because I had shaved my legs earlier today, I was told they could not treat me. While not the nurse’s fault, it’s a shame that what the salesperson told me was so incorrect. I was told I MUST shave within 24 hours. There were a few other key details the salesperson left out, like the fact that I would have to wait 8 weeks between treatments, not the 6 like she originally sold me on. Additionally, the salesperson also did not mention that the numbing cream she said would be available if I requested it would have to be a separate prescription, that I would have to pay for, and would not be available for the first treatment. I just feel more and more like not only was I rushed into spending $4,000.00 (and I understand the sales tactic, truly I do), but it wasn’t a truthful pitch. And that is extremely unfortunate, coupled with the fact that I now do not have another appointment scheduled, as the location has nothing available at this time. I hope I am actually able to make use of the 16 months of laser hair removal I purchased soon!
Google
2.0/5
Apr 25, 2022
Google Ideal Image Newport News
Need to cancel and no one is getting back to me asap
Google
5.0/5
Apr 18, 2022
Google Ideal Image Newport News
My experience with Danielle was amazing as always. She’s the best, and never miss any spots. She’s so patient, caring, yet very professional. She makes you feel comfortable. Thanks to her I’ve gained so much confidence. Now I can wear shorts, bikinis, etc. My skin looks so healthy and the best part (hairless). Ideal image needs to have more nurses like Danielle. She’s a roll model.
Google
5.0/5
Apr 15, 2022
Google Ideal Image Newport News
I love coming to NN Ideal Image. The staff is friendly.
Google
1.0/5
Apr 13, 2022
Google Ideal Image Newport News
The star rating is by no means due to staff issues. In fact the staff are all so lovely, however, due to a severe allergic reaction to lasers (who knew this was a thing) and permanent scarring from the reaction. I am currently paying for a service that I can not use, nor are there other services I wish to use. Apparently there are no refunds, and no one bother to notify me of this after several calls and discussions.
Google
4.0/5
Apr 2, 2022
Google Ideal Image Newport News
The Newport News ideal image was amazing. Great staff and they had openings and didn't cancel on me.
Google
1.0/5
Mar 30, 2022
Google Ideal Image Newport News
I had the worst experience today. I was told that I could not have all my scheduled areas treated because the lasers had been serviced and would burn me if I attempted to get all of the areas treated. I had to deal with the provider, Sarah's flippant attitude. I had to ask her to slow down several times and she barely complied. Even though I reduced the areas treated, I still had an extremely painful session, resulting in welps and brusing. I will never return to this location and would not recommend it to my worst enemy. What's worse is that my contract period is up and I still have hair.
Google
1.0/5
Mar 9, 2022
Google Ideal Image Newport News
I paid in full my treatment and can’t make an appointment
Google
5.0/5
Mar 8, 2022
Google Ideal Image Newport News
The team there is very helpful and professional. Casey answered all of my questions and concerns. I totally recommend!!!!!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Newport News
Rene was informative and made me feel comfortable to ask questions. I'm excited to start my laser hair removal!!
Google
1.0/5
Mar 6, 2022
Google Ideal Image Newport News
***UPDATE*** I called the Newport News clinic like the reply stated and the representative stated she had no clue why I was calling. Not sure why I was told to call. They once again wasted my time. *** BE AWARE! I paid a good amount of money for my laser treatments and was promised 9 sessions. Well the office was closed due to the pandemic and I ended up getting pregnant. When I tried to schedule the remaining sessions after having my baby I am being told that I only paid for 5 treatments and the rest was complimentary and they will no longer honor my last 3 treatments. Not to mention they start you on 6 week treatments but then change you to 8 weeks so they can draw out treatments longer. The cost is very expensive for just 5 treatments. You can go to other medspas and get the same treatment for much less.
Google
5.0/5
Mar 4, 2022
Google Ideal Image Newport News
Great service! Friendly and professional staff!
Google
1.0/5
Mar 2, 2022
Google Ideal Image Newport News
I called to schedule a Botox appointment (1 session) and was over charged $450 and now I’m being told that per contract, they will not refund it even though this was the price given for the treatment at the time of the consultation. If you schedule an appointment, they are booked 2+ months out and there is an expiration per your contact. I would never recommend Ideal Image, the staff are very unprofessional and per what I was told “they are having a staffing conflict” therefore they are unable to accommodate appointment times for your paid services.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Newport News
It was quick and easy The treatment process was very good.
Google
2.0/5
Feb 28, 2022
Google Ideal Image Newport News
Update: got burned by laser and there was no follow up.
Google
4.0/5
Feb 19, 2022
Google Ideal Image Newport News
The nurse was very professional and the staff very welcoming.
Google
2.0/5
Feb 18, 2022
Google Ideal Image Newport News
You do not disclose all information. You are limited in the services provided and your sales reps just try to sell anything without confirming it’s actually right for the individual. You are also limited in locations. There’s never any immediate availability for appointments, I always have to schedule things 2 months out and all of my appointments have been canceled and rescheduled multiple times, not from my doing. I will be canceling my membership.
Google
5.0/5
Feb 10, 2022
Google Ideal Image Newport News
Highly recommend! I love everyone there and have been a customer for 4+ years and have had multiple treatments and procedures.
Google
1.0/5
Feb 9, 2022
Google Ideal Image Newport News
I ask the manager if I can cancel the service but she have an attitude and they don’t let me cancel the service so now I’m paying too much money.
Google
5.0/5
Feb 9, 2022
Google Ideal Image Newport News
I was very nervous to get the procedure done but Caroline made me feel so comfortable. There was a little pain but beatable. After the procedure I was sore and took Tylenol and it helped. The next few days there was little pain but I didn’t have to take any pain Medicine. Today is day 4 and I’m beginning to itch and burn a little . I’m looking forward to my results.
Google
5.0/5
Feb 8, 2022
Google Ideal Image Newport News
I had submental (under the chin) cool sculpting. The difference I can see from before is remarkable! I actually prepaid for more treatments than I can use because I lost so much fat under my chin and jaw the mini machine won’t attach anymore! (They are transferring my credit to another service I want). I am so impressed by results— patience is KEY with CoolSculpting. After a treatment, the body continues to break down fat in the under the chin for 90 days after treatment. Just be patient! Your body is working hard. Bookings are a month to a few months out for most treatments— anticipate this time frame if you have a deadline. For instance, I wanted to have my chin sculpted for an October wedding in 2021. I should have laid out a year for the entire process. Sooooo worth it— I feel a lot more confident, look younger, and so many people think I’ve lost a ton of weight! It’s crazy what a little Cool Sculpting can do. Be patient, embrace the process, and get ready to see amazing in the mirror!
Google
5.0/5
Feb 4, 2022
Google Ideal Image Newport News
I was so nervous to get laser hair removal done but my nurse Sarah made me so comfortable! I can't wait to go back. The front desk girls are always super friendly too!
Google
1.0/5
Jan 28, 2022
Google Ideal Image Newport News
I have been waiting months to get an appointment and still no availability in sight. Was told I’d be called yet again as a back up and no appointment able to be scheduled at this time.
Google
1.0/5
Jan 28, 2022
Google Ideal Image Newport News
When i signed up for ideal image i was told that i would be able to complete my treatments at any time and there was never a mention of a contract end date. All i was told was that due to covid they are allowing people to have their treatments done at anytime. There were a few times i had to reschedule my appointments and the next available appointments were 2 or more months away. Ultimately i had to switch from the Richmond to the Newport News office in order to get a more timely appointment. One of my appointments had to be rescheduled due to me having shaved prior to the appointment (i was advised to shave prior to my appointments by one nurse but later learned that was not advised). When it came time to schedule my final appointment i was told that my contract end date was approaching and my next appointment was after that date. I contacted customer support to make a complaint and request an extension because i was not happy with my results, i also wanted what i was initially offered to be honored. I was told i would get a call back and i never did. When i called back i was told that they did not extend my contract. I am highly upset because i am still having rapid hair growth on my face and i am not happy with my results. I have other areas that i wanted to get lasered at ideal image but i will take my money elsewhere
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
I had a great experience with my treatment! Lauren B’s the best!!! So professional and informative.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Amand V was very professional and very informative about my procedure today. She was so pleasant to work with. Made me feel extremely comfortable. The front desk ladies, Casey, Lauren and Vera were so pleasant and friendly. Great experience all around today.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Everyone here is so nice, and it's a great, peaceful atmosphere.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Professional staff front desk and friendly. Nurse on time for appointment and friendly. Love them !
Google
5.0/5
Jan 24, 2022
Google Ideal Image Newport News
I love love love my lips! I had Danielle and Amanda during my procedure. Amanda was very courteous and set my appointment up quickly. She’s a blessing! Danielle was extremely nice and knowledgeable. She made me feel so comfortable and she’s very attentive. I wasn’t sure how to explain what I wanted but I know I wanted pouty. she knew exactly the look I was trying to go for. For my first time it was pretty scary but Danielle eased all my anxiety and assured me through the whole process. She has an eye for symmetry. I have so many compliments on my lips and I’m so in love! The first few pictures are from the first week and the last is the final result after a week. Thank you again Amanda and Danielle ! I’ll be back when I need a refill.
Google
5.0/5
Jan 23, 2022
Google Ideal Image Newport News
Sarah was very patient. This is my first time getting laser removal done and she helped me stay relaxed during the whole process. She was gentle and I didn’t even feel a thing! I HIGHLY recommend her to anyone who comes here.
Google
3.0/5
Jan 21, 2022
Google Ideal Image Newport News
I gave you a 5 because I'm not sure If I would recommend it to friends or family only because I haven't had anything done. However, Kim was great. Her customer service skills are top-notch. Ty
Google
5.0/5
Jan 20, 2022
Google Ideal Image Newport News
Great service and great receptionist they were super sweet, and professional. I usually go to Richmond but I like this one so much better. Thank you!
Google
5.0/5
Jan 20, 2022
Google Ideal Image Newport News
I’ve been coming to Ideal Image now for 3 years! Always treated with respect and the staff always make me feel like a Queen. Love this place love the team in Newport News!!!! You Rock
Google
5.0/5
Jan 19, 2022
Google Ideal Image Newport News
I highly recommend ideal image in Newport News. I had a really good experience with the sales team also. They were not high pressure at all, and were able to make everything makes sense and also give an extremely fair price. The front desk staff and treatment professionals are also really good. Everything seems to be integrated really well and if I’ve ever had even a slight complaint, they’ve been able to address it without any issue. I definitely would recommend this place without any hesitation.
Google
4.0/5
Jan 15, 2022
Google Ideal Image Newport News
Dani and Vera are very personable and took their time to answer my questions. I don’t always have great experiences but when I have these ladies, I’m extremely pleased with my experience.
Google
1.0/5
Jan 14, 2022
Google Ideal Image Newport News
This company took my money without providing services!!!
Google
5.0/5
Jan 13, 2022
Google Ideal Image Newport News
Great staff and happy customer!
Google
5.0/5
Jan 12, 2022
Google Ideal Image Newport News
I was made to welcome. The process was explained to me. She really cared about me.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Newport News
I absolutely love Ideal Image and my nurse Amanda! The front desk staff are always so nice and professional. I just finished my 3rd treatment and I noticed results after my first treatment. I had laser hair removal 2 yrs ago with a different company and I didn’t notice a change at all. I am so happy that I found Ideal Image, they’ve restored my confidence.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Newport News
The consultation was great. The woman I spoke with was very friendly and knowledgeable about all the offerings. She made it easy and fun to choose an option.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Newport News
Very nice personal
Google
5.0/5
Jan 8, 2022
Google Ideal Image Newport News
Professional and efficient- knowledgeable and friendly staff
Google
5.0/5
Jan 4, 2022
Google Ideal Image Newport News
The place is very neat and clean and the staff is always warm and friendly!
Google
1.0/5
Dec 29, 2021
Google Ideal Image Newport News
I cannot believe how expensive the packages are and how much you are pressured to buy it “that day” because tomorrow they are increasing in price. Which is a complete lie because I kept getting emails for weeks and the packages were cheaper, later. Which makes it even more schemey and slimey. Would never recommend this company when I thought I was going to love it as military and someone who moved around a lot and needs a company I could stay with and continue to get touch ups.
Google
5.0/5
Dec 28, 2021
Google Ideal Image Newport News
The staff in Newport News are amazing! Polite, professional, yet down to earth and inviting.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Newport News
Always love coming here, the staff is so friendly and helpful.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Newport News
Vera was EXTREMELY knowledgeable and so very thorough with understanding what I was looking for and what all options I had to choose from. She is a leader in promoting treatments! Thankful customer!!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Newport News
The nurses were VERY kind. They went out of their way to ensure I was comfortable and all of my questions and concerns were addressed.
Google
5.0/5
Dec 7, 2021
Google Ideal Image Newport News
Great Experience!! Danielle was awesome.
Google
5.0/5
Dec 6, 2021
Google Ideal Image Newport News
I really liked the provider Kara Lee. She is attentive, clean, polite, and thorough.
Google
2.0/5
Dec 6, 2021
Google Ideal Image Newport News
I had an appointment with a specific person. When I got to my appointment I was seen by someone else that looked like she was learning.
Google
5.0/5
Dec 3, 2021
Google Ideal Image Newport News
Modern and clean facility. Helpful, friendly staff. The nurse I worked with was very professional, knowledgeable, and great all around.
Google
5.0/5
Nov 30, 2021
Google Ideal Image Newport News
Danielle is the best!! I live in Chesapeake and used to go to the Virginia Beach location but ever since Danielle did my treatment, I can’t go back there. The 50 min drive is absolutely worth it. From the moment I walked in she showed a exceptional amount of professionalism. She is very thorough, I’ve seen the most results with her
Google
5.0/5
Nov 30, 2021
Google Ideal Image Newport News
Jenny is awesome! No bruising this time. She has the most fantastic personality!!!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Newport News
Renee was fantastic. She made me feel comfortable during my virtual consultation.
Google
2.0/5
Nov 26, 2021
Google Ideal Image Newport News
Employees were nice. However I have been given over 100Units of Botox and still do not have a good result
Google
5.0/5
Nov 19, 2021
Google Ideal Image Newport News
Good morning, I can't recall the name of my consultant, however, she was excellent and went above and beyond to see if I could get approved for a payment plan. She was very very nice and respectful. I will be contacting her as soon as I find employment which should be by the end of this month. She talked to me other concerns I have and made me feel at ease.
Google
5.0/5
Nov 18, 2021
Google Ideal Image Newport News
Really great experience and results!
Google
5.0/5
Nov 18, 2021
Google Ideal Image Newport News
Amanda V was amazing with my treatment. Would recommend
Google
5.0/5
Nov 13, 2021
Google Ideal Image Newport News
The staff was all wonderful!! The procedure was explained in great detail along with the after care. Looking forward to continuing here.
Google
5.0/5
Nov 10, 2021
Google Ideal Image Newport News
I was very pleased with Sibel's curtiousness and knowledge of services provided during my consultation. She was very informative and personable, as well as efficient when it came to setting up a treatment regemine and establishing a payment plan for me. I will definitely tell my trans and cis sisters of my experience. Oh and the kicker... My bill for this work was less than face chest & abs work I had done 17-18 years ago at American Laser by about 2K. 10 out 10 would laze again lol
Google
2.0/5
Nov 9, 2021
Google Ideal Image Newport News
Consult was good but there were a lot of dollar numbers thrown out quickly and when I asked if prices would be emailed to me, I was told no
Google
1.0/5
Nov 7, 2021
Google Ideal Image Newport News
I bought the membership.. Bought this bought that. $2500 later....twice appointments that were made AND CONFIRMED by their customer service rep were cancelled. Now I've asked for a refund of what I did NOT get done. Still waiting. Should charge them intersst on my money and for mileage since I traveled 75 miles TWICE! Very unsat!
Google
5.0/5
Nov 4, 2021
Google Ideal Image Newport News
I love Jenny, she is fast and fun. She makes the pain bearable by her positive and uplifting spirit.
Google
5.0/5
Nov 4, 2021
Google Ideal Image Newport News
Nurse Sara was so incredible! I was nervous for laser hair removal and she made it it all so comfortable (as can be - lol). All of the staff was friendly and so helpful. If you’ve been wondering who’s great - come see her!
Google
5.0/5
Nov 4, 2021
Google Ideal Image Newport News
I love my lips so much Danielle did a great job they look great and I’m in love 👄 🥰
Google
5.0/5
Oct 28, 2021
Google Ideal Image Newport News
OMG I LOVED IT!!! SARAH at the Newport News location was AWESOME!!!! EVERYONE THERE WAS GREAT!!! GIVE THAT GIRL A BONUS!! 🤑
Google
1.0/5
Oct 27, 2021
Google Ideal Image Newport News
I am VERY unsatisfied with my experience at Ideal Image Newport News today, and overall! I have had minimal results with my laser hair removal after over a year of treatments and would NEVER trust them to inject anything in my body! I will be telling my friends and family that Ideal Image awful and a total waste of money! (They're misleading. Fully lack communication, don't have basic working equipment and are sloppy. I can only imagine they have high turnover too because I have never seen the same clinicians or staff in my multiple visits.) I have called and opened a complaint with customer service but even then, I question whether anything will come of it. I am not going to spend my time writing out all the specifics of what happened, again. So I will wait for the customer service person to call me regarding my case. Rest assured this is NOT over. DO NOT TRUST IDEAL IMAGE with your body or your checkbook!
Google
5.0/5
Oct 27, 2021
Google Ideal Image Newport News
Danielle was awesome!!
Google
5.0/5
Oct 27, 2021
Google Ideal Image Newport News
Annette did an AMAZING job guiding me through the process and educating me on what I wanted. Cannot wait to start this journey!
Google
5.0/5
Oct 27, 2021
Google Ideal Image Newport News
Jen is always very professional and thorough
Google
5.0/5
Oct 25, 2021
Google Ideal Image Newport News
Amanda S. was my nurse for my sixth laser hair removal session and she was absolutely amazing! I hope I get her next time!
Google
5.0/5
Oct 20, 2021
Google Ideal Image Newport News
Danielle did an amazing job with my fillers. She was extremely informative and made sure that my areas of concern were addressed. She was super patient with me(I can be indecisive) and took her time making sure that everything was exactly how I wanted it. You can clearly tell that she has genuine care for her clients and wants to make sure they leave feeling and looking amazing! Thank you so much Danielle!
Google
4.0/5
Oct 19, 2021
Google Ideal Image Newport News
very good. Great nurse, great experience Just feel that there should be a description of what the cold sculpting process feels like after finishing one treatment. Was not expecting the stinging feeling. Regardless, good over all
Google
5.0/5
Oct 19, 2021
Google Ideal Image Newport News
Wonderful experience!
Google
5.0/5
Oct 18, 2021
Google Ideal Image Newport News
Devonne was beyond wonderful! She was very knowledgeable and patient in explaining the procedures and benefits to help me determine the best direction for my focus areas -- and she took time to explore all options for savings! Great experience -- can't say enough about the tremendous support! I'm so excited about investing in me! Thank you Devonne and Ideal Image for making a better me possible -- and affordable!
Google
1.0/5
Oct 16, 2021
Google Ideal Image Newport News
I would leave zero stars if I could. Any legitimate company performing medical procedures (yes, these are medical procedures) should not be requesting full payment up front for a years worth of procedures that the customer doesn’t even have an appointment for and BEFORE the customer’s medical history and physical is reviewed by anyone in the medical field. It is a salesperson selling medical procedures. Full on sales pressure tactics, like buying a car. All they care about is getting you to sign your name on a contract. While that may be technically legal, it is an unethical business practice and the company should be investigated. I asked for the name of their medical director and they told me they didn’t have one. When I told them that a medical facility has to have a medical director they put me on hold and came back to the phone and told me they do have one, but because of HIPAA they couldn’t tell me who it was. I explained to them that’s not how HIPAA works. Please do your research before losing a lot of money. I have a family member that has learned a very tough life lesson from this. Red flag if someone wants all of the money up front and it involves a contract!! Do yourself a favor and go to a plastic surgeon or dermatologist for these types of procedures. Stay away from this company!!
Google
5.0/5
Oct 14, 2021
Google Ideal Image Newport News
Danielle , Is the Best she is so friendly and very caring about making sure that you are comfortable and ok. She even came in on her day off to work with my schedule. I recommend her 🥰
Google
5.0/5
Oct 13, 2021
Google Ideal Image Newport News
It was relaxing and informative
Google
5.0/5
Oct 12, 2021
Google Ideal Image Newport News
Cristian was fantastic! I’m really glad she was my nurse ☺️
Google
5.0/5
Oct 12, 2021
Google Ideal Image Newport News
Outstanding group of professionals. Loved the experience and would highly recommend! Ask for Danielle or Christian.
Google
5.0/5
Oct 11, 2021
Google Ideal Image Newport News
Danielle was great! She made me feel comfortable & my lips are perfect! I’ll be definitely be returning!
Google
5.0/5
Oct 9, 2021
Google Ideal Image Newport News
I love the experience of the staff and my tech. Great office!
Google
5.0/5
Oct 9, 2021
Google Ideal Image Newport News
Danielle took care of my laser hair removal and did a fantastic job!
Google
5.0/5
Oct 7, 2021
Google Ideal Image Newport News
Super professional and nice!
Google
5.0/5
Oct 6, 2021
Google Ideal Image Newport News
Amanda was great! I didn't feel rushed during my appointment. She was thorough , understanding, attentive to my concerns and knowledgeable. This was my 3rd session. For a 730pm appointment , I felt like I was first of the day.. I figured they would be ready to go home lol. I appreciate the patience and consideration.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Newport News
I believe her name was Christian, she was amazing and made me feel at ease. 5 stars for her hands down.
Google
4.0/5
Sep 30, 2021
Google Ideal Image Newport News
Today was my first time at ideal image and it was a great experience. Amanda was knowledgeable and made me feel super comfortable during my treatment. I was nervous being my first time getting laser and she talked to me during it and made me feel confident that I could get through it. Looking forward to more treatments and seeing the results!
Google
5.0/5
Sep 28, 2021
Google Ideal Image Newport News
I had my first IPL Photofacial from Christian today and she was awesome! She was very professional and warm! She answered all of my questions and made my experience very comfortable... Any procedure on your face is going to make any person nervous but I felt very at ease with Christian! I ended up buying the 5-package IPL treatment and plan on seeing Christian for every service! I'm super excited to see the difference in my hyperpigmentation 🤩
Google
5.0/5
Sep 28, 2021
Google Ideal Image Newport News
Danielle was amazing!! So sweet and made sure I was comfortable. Love coming here 🙂