Newport News

12515 Jefferson Avenue
Suite 500
Newport News, Virginia 23602
757-921-9003

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Ideal Image is a full service Advanced MedSpa located in Newport News, Virginia, in the Jefferson Commons plaza across from Kohls. At Ideal Image, we specialize in cosmetic medical services including laser hair removal to get rid of all the unwanted hair that has been a burden your entire life, we also offer Ultherapy to tighten sagging skin, Botox & Fillers to combat unwanted wrinkles, and can even help you feel better in your clothes by reducing fat cells through CoolSculpting.

Whether you’re looking for the freedom to jump in the pool without unsightly stubble, wanting to smooth away wrinkles with Botox, or even just wanting to feel more confident in your skinny jeans, our team of highly trained medical professionals will let you relax, while we customize a plan that’s right for you. You deserve to feel you’re best, and Ideal Image Newport News will help get your there. We’re located on Jefferson Davis Highway in the heart of Newport News, so what are you waiting for? Give us a call or request your FREE Consultation today!

4.3/5
4.3 /5
327 Reviews

Google
1.0/5
Nov 8, 2022
Google Ideal Image Newport News
I am new to the area and used the map in the Ideal Image App which took me to the wrong location in a sketchy part of town. I called customer service who tried to connect me with the Newport News location , but got a voicemail. I called customer service back and she changed my appointment time. After an hour of driving all over town, I arrived at my appointment time. The person who was supposed to do my procedure was at the front desk and said that she had already clocked out so too bad for me. I am very disappointed and frankly was shocked at the treatment I received.
Google
5.0/5
Nov 7, 2022
Google Ideal Image Newport News
Great service and quality treatment!
Google
5.0/5
Nov 3, 2022
Google Ideal Image Newport News
It was very welcoming and the technician Nadia was superb.
Google
5.0/5
Nov 3, 2022
Google Ideal Image Newport News
Caren was awesome. She made me feel very comfortable. The procedure for underarm and Brazilian only took roughly 10 minutes. Facility was very clean, front desk staff was very friendly. I highly recommend this location! Oh and if you are getting laser hair removal ask for Caren and for the ice treatment.
Google
5.0/5
Oct 26, 2022
Google Ideal Image Newport News
Karen is amazing!!
Google
5.0/5
Oct 25, 2022
Google Ideal Image Newport News
My nurse, Jade, was very knowledgeable and made me feel comfortable throughout my entire procedure. I will definently be coming back for more treatments!!
Google
5.0/5
Oct 25, 2022
Google Ideal Image Newport News
Had a fantastic experience with my Ultheraphy treatment! Ask for Jade!!
Google
1.0/5
Oct 23, 2022
Google Ideal Image Newport News
I wanted to give zero stars. I received second degree burns due to a defective machine that was recently serviced. The lack of advocacy for care after I received the burn was horrible. I will NOT be back. ***Update as of 23 October 2022 *** Submitted my hospital documentation to “corporate” only to have the representative tell me that a nurse reviewed my burns and that it’s part of my contract. I recently emailed corporate to speak to her manager and never got a response back. So now I pay for a service that I do not use because I’m terrified that I will get second degree burns again. Truly a disappointment. Will continue to fight for a refund.
Google
5.0/5
Oct 19, 2022
Google Ideal Image Newport News
Jade is wonderful. She is so meticulous (which I greatly appreciate) and very friendly. She is pleasure.
Google
5.0/5
Oct 13, 2022
Google Ideal Image Newport News
Jade did an amazing job with my Ultherapy treatment. Talked me through the service and I was able to get through it. Thanks, Jade! 😊
Google
5.0/5
Oct 6, 2022
Google Ideal Image Newport News
I got a package of Coolsculpting treatments (I’m also dieting and doing yoga), and I am SHEDDING inches. My technician is Karen and she’s an absolute sweetheart! She chatted with me when I was nervous about the procedure, explained each step in the process clearly, and eased me through the whole thing.
Google
1.0/5
Oct 6, 2022
Google Ideal Image Newport News
I was told by my case worker she’d email me a link to provide the email my dr stating she doesn’t recommend me getting this procedure after putting down over $700 and you having to cancel my appointment. I am requesting my money back. If I can’t get the procedure I need my money back.
Google
1.0/5
Oct 4, 2022
Google Ideal Image Newport News
Just got off the zoom meeting for my “consultation”. It is a straight business sells that was clearly someone who works from home and had a green screen up with a fake drs office and scrubs on. No biggie there, plenty of people do it but would’ve been better if just wearing business casual with a plain back drop. The problem that I have was I was told this is a 30 min consultation in which I was seeking out a quote, sessions, and the medical information. This meeting lasted not even 5 minutes. 1. They try buttering you up with compliments and saying they had the same procedure. 2. The sells pitch, they can book you only today and on this call for 2,000 less than the normal amount (in my case). I told her I am not interested in booking now nor do I care for the sale, just wanting the normal price and how many sessions that includes. 3. The credit card option - they begin with expressing how it’s a lot of money and can be paid with small payments and they will send a link and you will fill out the info (but don’t worry it’s not a hard pull if you’re trying to buy a house, yeah no) I expressed I am not interested in the credit option and do not want my credit info pulled, I will be paying cash… after she realized that I am not doing this, she says “well there’s nothing more to do” and hangs up!(probably works off commission which nothing wrong with, but how rude.) People, do your research and read the other reviews as it is a scam. Unlimited sessions for 16 months, definitely too good to be true. The “sale” price is a normal price, people just tend to buy things instantly if they “believe” they are getting a good deal. The instantly lost my future business and gained another bad review. My stomach turns reading the other 1 star reviews of people who unfortunately bought this “deal” and can’t get appointments and had their money wasted. Always always always, for things like this, get quotes from all the people around you and never just buy something for thousands of dollars when they are pressuring you to do it right then and there.
Google
5.0/5
Oct 4, 2022
Google Ideal Image Newport News
Excellent service and results
Google
5.0/5
Sep 21, 2022
Google Ideal Image Newport News
Amanda took such great care of me when I went in for my first Botox treatment back in July! She answered all of my questions and made me feel at ease. She exudes professionalism and is very knowledgeable of any treatment she is offering! 10/10 would recommend.
Google
5.0/5
Sep 20, 2022
Google Ideal Image Newport News
I was kinda iffy due to the reviews I've seen on bbb, but my experience so far has been smooth sailing . I had no problems setting up my appt or getting a staff member on the phone . Staff is super friendly, helpful, & honest . Pricing is reasonable & so is their wait list . I'm so excited to get cool sculpting done & will be sure to leave another review with my completed results !
Google
5.0/5
Sep 15, 2022
Google Ideal Image Newport News
Will return great service.
Google
1.0/5
Sep 12, 2022
Google Ideal Image Newport News
I got Boxtox injections at the Newport News ideal image on Sep 8, 2022. She marked my injection sites on my face with the white aesthetic ink pen. She did the injections and she let me leave without wiping the white markings off my face. When I checked out there were 3 other staff members at the checkout desk and they ALL saw that I still had the markings all over my face but no one said a word! I got home and noticed that my face had the chalk-like markings all over it and I was mortified! I could not believe that 4 staff members saw that mess on my face an no one bothered to tell me or suggest I wipe it off. I did not know the markings were still on my face. How unprofessional and unethical are they! I will NEVER GO BACK TO THAT Newport News location. Go to Virginia Beach instead!!!
Google
5.0/5
Sep 10, 2022
Google Ideal Image Newport News
Rene was informative and made me feel comfortable to ask questions. I'm excited to start my laser hair removal!!
Google
5.0/5
Sep 9, 2022
Google Ideal Image Newport News
I was so nervous to get laser hair removal done but my nurse Sarah made me so comfortable! I can't wait to go back. Lauren at the front desk was super helpful throughout the process and always reaches out to me personally to get my next appt. scheduled!
Google
5.0/5
Sep 7, 2022
Google Ideal Image Newport News
Sarah was amazing
Google
5.0/5
Sep 7, 2022
Google Ideal Image Newport News
It was great
Google
5.0/5
Aug 31, 2022
Google Ideal Image Newport News
professional, knowledgeable, VERY friendly, and just an all around awesome environment. SARAH ROCKS!!!! 10/10 recommend.
Google
5.0/5
Aug 31, 2022
Google Ideal Image Newport News
I have been getting Botox regularly for a few years now. I had my last appointment with Sarah, can’t say enough about her!! Best Botox I have ever received. She was very knowledgeable and took her time explaining things!! I would 100% recommend seeing Sarah for Botox treatment!!
Google
5.0/5
Aug 31, 2022
Google Ideal Image Newport News
It was a great experience. The staff was helpful, friendly and knowledgeable. Anne Bourneuf took her time to explain and answer all of my questions during the consultation. can't wait for my first appointment. 🙂
Google
5.0/5
Aug 30, 2022
Google Ideal Image Newport News
I would highly recommend this company and location! Upon arrival for appointment, I was greeted and taken back for my treatment very promptly. The nurses have always made me feel safe and comfortable during my treatments. After my appointment, Casey at the front desk has been awesome! Even when the next scheduled month is not up and running yet she gets back to me as soon as possible to get my next appointment booked. She also remembers the times or days I like to come! She is always pleasant and sweet. I will continue to recommend this company and location.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Newport News
I was greeted warmly, treated well, everything was explained to me. The process didn’t take long at all
Google
5.0/5
Aug 29, 2022
Google Ideal Image Newport News
I had a great experience with my treatment! Lauren and Sarah were the best!! So professional and informative.
Google
5.0/5
Aug 25, 2022
Google Ideal Image Newport News
Fast and friendly
Google
1.0/5
Aug 16, 2022
Google Ideal Image Newport News
I did not know the call was going to be a selling point to make a purchase right away. I was inquiring about pricing for services but was scheduled for a consult to basically buy a package deal asap. The rep was rude when she realized she was not going to get a sell today. I for one was not prepared to make a purchase considering I was only doing research to inquire about pricing. Then she rudely and quickly hung up the zoom call. I will not be considering this laser company at all
Google
5.0/5
Jul 30, 2022
Google Ideal Image Newport News
The technician who did my session was amazing and went the extra mile. My only regret is not remembering her name. This was my first time going to the Newport News location, but it won’t be my last.
Google
5.0/5
Jul 29, 2022
Google Ideal Image Newport News
Service was quick. Friendly customer service
Google
4.0/5
Jul 29, 2022
Google Ideal Image Newport News
Thuyduong, You were wonderful....Thank you! :grinning:
Google
5.0/5
Jul 20, 2022
Google Ideal Image Newport News
Very warm, informative interaction. Competitive pricing, great reputation.
Google
5.0/5
Jul 17, 2022
Google Ideal Image Newport News
Great first experience!! Everything was explained and I felt very comfortable.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Newport News
I was brought back promptly and able to get my botox at the same time at my filler appt which saved me from having to make a second trip at a later time/date. Megan was professional and explained everything she did and ensured I was happy with my treatment
Google
5.0/5
Jun 28, 2022
Google Ideal Image Newport News
I find my sessions to be quite relaxing. Your staff is always pleasant and available to communicate during the experience.
Google
4.0/5
Jun 23, 2022
Google Ideal Image Newport News
The nurse was very professional and the staff very welcoming.
Google
1.0/5
Jun 23, 2022
Google Ideal Image Newport News
Charged my card for $625 without even an appointment booked. I asked for it to just be kept on file.
Google
5.0/5
Jun 21, 2022
Google Ideal Image Newport News
Wonderful the person help me her name is Korin she was very friendly she explained everything step by step I feel like I’m taking with my best friend very professional I’m so happy 😁
Google
4.0/5
Jun 16, 2022
Google Ideal Image Newport News
Every appointment I have had at Ideal Image has been a positive experience. The facility is clean, the staff is friendly and professional, and the wait is never long. Definitely recommend! My only complaint is that sometimes it is a bit difficult to get appointments scheduled.
Google
5.0/5
Jun 13, 2022
Google Ideal Image Newport News
Very clean and professional and fast I look forward to going back
Google
1.0/5
Jun 7, 2022
Google Ideal Image Newport News
poor customer service
Google
5.0/5
Jun 3, 2022
Google Ideal Image Newport News
Fantastic team! Made everything comfortable and smooth
Google
1.0/5
Jun 1, 2022
Google Ideal Image Newport News
Good luck getting in for follow up appointments. They keep rescheduling appointments and putting me on a “wait list” yet still can’t get in for appointments. Finally had something scheduled today and confirmed - get there and they didn’t have it on their system. Poor management. Poor scheduling system and for the most part poor customer service with a few exceptions.
Google
1.0/5
May 20, 2022
Google Ideal Image Newport News
Fraud I read the reviews where money was taken and no services were provided due to “scheduling difficulties” but I was convicted by the sales person that this would not happen and if it did she would immediately have my money refunded. (This call was also recorded.) This has not happened for months then today I got a call from a sleazy man saying that the services are non refundable. So I they have over 2000 USD of mine and refuse to book my services. He said it was my decision whether to take them to court or not. The answer is “Yes”. This has been a time consuming nightmare. If you want to avoid this steer clear of anything relating to Ideal image.
Google
5.0/5
May 20, 2022
Google Ideal Image Newport News
I had a very pleasant and seemless experience with Ideal Image, same day that I saw the tik tok add i entered my name and within an hour I got a call and a text from Ryan, he set me up with a consultant Julie who was awesome, she walked me through everything even helped me get financing! I felt very comfortable speaking with both of them about my hair concerns and they were both super professional and engaging. I got my first appointment booked and I am so excited and relieved to be starting my laser hair removal journey! Ty all so very much!
Google
1.0/5
May 8, 2022
Google Ideal Image Newport News
My experience with this merchant was awful , they sweet talk me into an 1800.00 dollars facial treatment on Jan 13, 2022, service was to be provide in two weeks, the days went by and didn't herd from them on Feb. I gave them a call and I was told that they will be scheduling me soon and to expect a call or email from them, Feb went by and no call from them so I called again and was told to wait also the lady on the phone was very rude, it's May 8 still waiting no service No money back . Thanks for keeping my 1800.00 dollars .
Google
4.0/5
May 2, 2022
Google Ideal Image Newport News
The women that did my laser was very pleasant to talk to and let me take a little nap :] The scheduling of appointments is a mess though. I was told 2 months ago that the schedule issue would be fixed soon and its still an issue. I want to book my next appointment the day I am there but they don't even have the next months schedule open and was told to check the app periodically to see if its open yet.
Google
5.0/5
Apr 28, 2022
Google Ideal Image Newport News
Great! Felt welcomed and happy. Amanda was amazing as well!
Google
1.0/5
Apr 26, 2022
Google Ideal Image Newport News
So, unfortunately, I was not able to be treated today. My appointment was at 5pm, but because I had shaved my legs earlier today, I was told they could not treat me. While not the nurse’s fault, it’s a shame that what the salesperson told me was so incorrect. I was told I MUST shave within 24 hours. There were a few other key details the salesperson left out, like the fact that I would have to wait 8 weeks between treatments, not the 6 like she originally sold me on. Additionally, the salesperson also did not mention that the numbing cream she said would be available if I requested it would have to be a separate prescription, that I would have to pay for, and would not be available for the first treatment. I just feel more and more like not only was I rushed into spending $4,000.00 (and I understand the sales tactic, truly I do), but it wasn’t a truthful pitch. And that is extremely unfortunate, coupled with the fact that I now do not have another appointment scheduled, as the location has nothing available at this time. I hope I am actually able to make use of the 16 months of laser hair removal I purchased soon!
Google
2.0/5
Apr 25, 2022
Google Ideal Image Newport News
Need to cancel and no one is getting back to me asap
Google
5.0/5
Apr 18, 2022
Google Ideal Image Newport News
My experience with Danielle was amazing as always. She’s the best, and never miss any spots. She’s so patient, caring, yet very professional. She makes you feel comfortable. Thanks to her I’ve gained so much confidence. Now I can wear shorts, bikinis, etc. My skin looks so healthy and the best part (hairless). Ideal image needs to have more nurses like Danielle. She’s a roll model.
Google
5.0/5
Apr 15, 2022
Google Ideal Image Newport News
I love coming to NN Ideal Image. The staff is friendly.
Google
1.0/5
Apr 13, 2022
Google Ideal Image Newport News
The star rating is by no means due to staff issues. In fact the staff are all so lovely, however, due to a severe allergic reaction to lasers (who knew this was a thing) and permanent scarring from the reaction. I am currently paying for a service that I can not use, nor are there other services I wish to use. Apparently there are no refunds, and no one bother to notify me of this after several calls and discussions.
Google
4.0/5
Apr 2, 2022
Google Ideal Image Newport News
The Newport News ideal image was amazing. Great staff and they had openings and didn't cancel on me.
Google
1.0/5
Mar 30, 2022
Google Ideal Image Newport News
I had the worst experience today. I was told that I could not have all my scheduled areas treated because the lasers had been serviced and would burn me if I attempted to get all of the areas treated. I had to deal with the provider, Sarah's flippant attitude. I had to ask her to slow down several times and she barely complied. Even though I reduced the areas treated, I still had an extremely painful session, resulting in welps and brusing. I will never return to this location and would not recommend it to my worst enemy. What's worse is that my contract period is up and I still have hair.
Google
1.0/5
Mar 9, 2022
Google Ideal Image Newport News
I paid in full my treatment and can’t make an appointment
Google
1.0/5
Mar 6, 2022
Google Ideal Image Newport News
***UPDATE*** I called the Newport News clinic like the reply stated and the representative stated she had no clue why I was calling. Not sure why I was told to call. They once again wasted my time. *** BE AWARE! I paid a good amount of money for my laser treatments and was promised 9 sessions. Well the office was closed due to the pandemic and I ended up getting pregnant. When I tried to schedule the remaining sessions after having my baby I am being told that I only paid for 5 treatments and the rest was complimentary and they will no longer honor my last 3 treatments. Not to mention they start you on 6 week treatments but then change you to 8 weeks so they can draw out treatments longer. The cost is very expensive for just 5 treatments. You can go to other medspas and get the same treatment for much less.
Google
5.0/5
Mar 4, 2022
Google Ideal Image Newport News
Great service! Friendly and professional staff!
Google
1.0/5
Mar 2, 2022
Google Ideal Image Newport News
I called to schedule a Botox appointment (1 session) and was over charged $450 and now I’m being told that per contract, they will not refund it even though this was the price given for the treatment at the time of the consultation. If you schedule an appointment, they are booked 2+ months out and there is an expiration per your contact. I would never recommend Ideal Image, the staff are very unprofessional and per what I was told “they are having a staffing conflict” therefore they are unable to accommodate appointment times for your paid services.
Google
2.0/5
Feb 28, 2022
Google Ideal Image Newport News
Update: got burned by laser and there was no follow up.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Newport News
It was quick and easy The treatment process was very good.
Google
2.0/5
Feb 18, 2022
Google Ideal Image Newport News
You do not disclose all information. You are limited in the services provided and your sales reps just try to sell anything without confirming it’s actually right for the individual. You are also limited in locations. There’s never any immediate availability for appointments, I always have to schedule things 2 months out and all of my appointments have been canceled and rescheduled multiple times, not from my doing. I will be canceling my membership.
Google
5.0/5
Feb 10, 2022
Google Ideal Image Newport News
Highly recommend! I love everyone there and have been a customer for 4+ years and have had multiple treatments and procedures.
Google
1.0/5
Feb 9, 2022
Google Ideal Image Newport News
I ask the manager if I can cancel the service but she have an attitude and they don’t let me cancel the service so now I’m paying too much money.
Google
5.0/5
Feb 9, 2022
Google Ideal Image Newport News
I was very nervous to get the procedure done but Caroline made me feel so comfortable. There was a little pain but beatable. After the procedure I was sore and took Tylenol and it helped. The next few days there was little pain but I didn’t have to take any pain Medicine. Today is day 4 and I’m beginning to itch and burn a little . I’m looking forward to my results.
Google
5.0/5
Feb 8, 2022
Google Ideal Image Newport News
I had submental (under the chin) cool sculpting. The difference I can see from before is remarkable! I actually prepaid for more treatments than I can use because I lost so much fat under my chin and jaw the mini machine won’t attach anymore! (They are transferring my credit to another service I want). I am so impressed by results— patience is KEY with CoolSculpting. After a treatment, the body continues to break down fat in the under the chin for 90 days after treatment. Just be patient! Your body is working hard. Bookings are a month to a few months out for most treatments— anticipate this time frame if you have a deadline. For instance, I wanted to have my chin sculpted for an October wedding in 2021. I should have laid out a year for the entire process. Sooooo worth it— I feel a lot more confident, look younger, and so many people think I’ve lost a ton of weight! It’s crazy what a little Cool Sculpting can do. Be patient, embrace the process, and get ready to see amazing in the mirror!
Google
1.0/5
Jan 28, 2022
Google Ideal Image Newport News
I have been waiting months to get an appointment and still no availability in sight. Was told I’d be called yet again as a back up and no appointment able to be scheduled at this time.
Google
1.0/5
Jan 28, 2022
Google Ideal Image Newport News
When i signed up for ideal image i was told that i would be able to complete my treatments at any time and there was never a mention of a contract end date. All i was told was that due to covid they are allowing people to have their treatments done at anytime. There were a few times i had to reschedule my appointments and the next available appointments were 2 or more months away. Ultimately i had to switch from the Richmond to the Newport News office in order to get a more timely appointment. One of my appointments had to be rescheduled due to me having shaved prior to the appointment (i was advised to shave prior to my appointments by one nurse but later learned that was not advised). When it came time to schedule my final appointment i was told that my contract end date was approaching and my next appointment was after that date. I contacted customer support to make a complaint and request an extension because i was not happy with my results, i also wanted what i was initially offered to be honored. I was told i would get a call back and i never did. When i called back i was told that they did not extend my contract. I am highly upset because i am still having rapid hair growth on my face and i am not happy with my results. I have other areas that i wanted to get lasered at ideal image but i will take my money elsewhere
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Amand V was very professional and very informative about my procedure today. She was so pleasant to work with. Made me feel extremely comfortable. The front desk ladies, Casey, Lauren and Vera were so pleasant and friendly. Great experience all around today.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Everyone here is so nice, and it's a great, peaceful atmosphere.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Newport News
Professional staff front desk and friendly. Nurse on time for appointment and friendly. Love them !
Google
5.0/5
Jan 24, 2022
Google Ideal Image Newport News
I love love love my lips! I had Danielle and Amanda during my procedure. Amanda was very courteous and set my appointment up quickly. She’s a blessing! Danielle was extremely nice and knowledgeable. She made me feel so comfortable and she’s very attentive. I wasn’t sure how to explain what I wanted but I know I wanted pouty. she knew exactly the look I was trying to go for. For my first time it was pretty scary but Danielle eased all my anxiety and assured me through the whole process. She has an eye for symmetry. I have so many compliments on my lips and I’m so in love! The first few pictures are from the first week and the last is the final result after a week. Thank you again Amanda and Danielle ! I’ll be back when I need a refill.
Google
5.0/5
Jan 23, 2022
Google Ideal Image Newport News
Sarah was very patient. This is my first time getting laser removal done and she helped me stay relaxed during the whole process. She was gentle and I didn’t even feel a thing! I HIGHLY recommend her to anyone who comes here.
Google
3.0/5
Jan 21, 2022
Google Ideal Image Newport News
I gave you a 5 because I'm not sure If I would recommend it to friends or family only because I haven't had anything done. However, Kim was great. Her customer service skills are top-notch. Ty
Google
5.0/5
Jan 20, 2022
Google Ideal Image Newport News
Great service and great receptionist they were super sweet, and professional. I usually go to Richmond but I like this one so much better. Thank you!
Google
5.0/5
Jan 20, 2022
Google Ideal Image Newport News
I’ve been coming to Ideal Image now for 3 years! Always treated with respect and the staff always make me feel like a Queen. Love this place love the team in Newport News!!!! You Rock
Google
5.0/5
Jan 19, 2022
Google Ideal Image Newport News
I highly recommend ideal image in Newport News. I had a really good experience with the sales team also. They were not high pressure at all, and were able to make everything makes sense and also give an extremely fair price. The front desk staff and treatment professionals are also really good. Everything seems to be integrated really well and if I’ve ever had even a slight complaint, they’ve been able to address it without any issue. I definitely would recommend this place without any hesitation.
Google
4.0/5
Jan 15, 2022
Google Ideal Image Newport News
Dani and Vera are very personable and took their time to answer my questions. I don’t always have great experiences but when I have these ladies, I’m extremely pleased with my experience.
Google
1.0/5
Jan 14, 2022
Google Ideal Image Newport News
This company took my money without providing services!!!
Google
5.0/5
Jan 13, 2022
Google Ideal Image Newport News
Great staff and happy customer!
Google
5.0/5
Jan 12, 2022
Google Ideal Image Newport News
I absolutely love Ideal Image and my nurse Amanda! The front desk staff are always so nice and professional. I just finished my 3rd treatment and I noticed results after my first treatment. I had laser hair removal 2 yrs ago with a different company and I didn’t notice a change at all. I am so happy that I found Ideal Image, they’ve restored my confidence.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Newport News
I was made to welcome. The process was explained to me. She really cared about me.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Newport News
The consultation was great. The woman I spoke with was very friendly and knowledgeable about all the offerings. She made it easy and fun to choose an option.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Newport News
Very nice personal
Google
5.0/5
Jan 8, 2022
Google Ideal Image Newport News
Professional and efficient- knowledgeable and friendly staff
Google
5.0/5
Jan 4, 2022
Google Ideal Image Newport News
The place is very neat and clean and the staff is always warm and friendly!
Google
1.0/5
Dec 29, 2021
Google Ideal Image Newport News
I cannot believe how expensive the packages are and how much you are pressured to buy it “that day” because tomorrow they are increasing in price. Which is a complete lie because I kept getting emails for weeks and the packages were cheaper, later. Which makes it even more schemey and slimey. Would never recommend this company when I thought I was going to love it as military and someone who moved around a lot and needs a company I could stay with and continue to get touch ups.
Google
5.0/5
Dec 28, 2021
Google Ideal Image Newport News
The staff in Newport News are amazing! Polite, professional, yet down to earth and inviting.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Newport News
Always love coming here, the staff is so friendly and helpful.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Newport News
Vera was EXTREMELY knowledgeable and so very thorough with understanding what I was looking for and what all options I had to choose from. She is a leader in promoting treatments! Thankful customer!!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Newport News
The nurses were VERY kind. They went out of their way to ensure I was comfortable and all of my questions and concerns were addressed.
Google
5.0/5
Dec 7, 2021
Google Ideal Image Newport News
Great Experience!! Danielle was awesome.
Google
5.0/5
Dec 6, 2021
Google Ideal Image Newport News
I really liked the provider Kara Lee. She is attentive, clean, polite, and thorough.
Google
2.0/5
Dec 6, 2021
Google Ideal Image Newport News
I had an appointment with a specific person. When I got to my appointment I was seen by someone else that looked like she was learning.
Google
5.0/5
Dec 3, 2021
Google Ideal Image Newport News
Modern and clean facility. Helpful, friendly staff. The nurse I worked with was very professional, knowledgeable, and great all around.
Google
5.0/5
Nov 30, 2021
Google Ideal Image Newport News
Danielle is the best!! I live in Chesapeake and used to go to the Virginia Beach location but ever since Danielle did my treatment, I can’t go back there. The 50 min drive is absolutely worth it. From the moment I walked in she showed a exceptional amount of professionalism. She is very thorough, I’ve seen the most results with her
Google
5.0/5
Nov 30, 2021
Google Ideal Image Newport News
Jenny is awesome! No bruising this time. She has the most fantastic personality!!!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Newport News
Renee was fantastic. She made me feel comfortable during my virtual consultation.