Richmond (Glen Allen)

11331 West Broad Street
Suite 129
Glen Allen, Virginia 23060
804-621-0171

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

Ideal Image of Richmond opened its doors in December 2011. This state of the art laser hair removal clinic is located in the Short Pump area off of West Broad Street. Ideal Image of Richmond is located in the same shopping center as ULTA Beauty, Trader Joe’s, and Longhorn Steakhouse in Short Pump Station shopping center. Short Pump Station is an eventful shopping complex offering everything from a variety of healthy foods and luxury dining to beauty solutions and home care needs. Ideal Image of Richmond welcomes walk-ins and remains current on the most up-to-date information in regards to laser hair removal. Come and visit us today!

We are conveniently located in the Short Pump Station shopping center next to Trader Joe’s and Ulta Beauty, just east of the Short Pump Towne Center on West Broad Street. We are across Broad Street from Home Depot and Target, 1/4 mile west off of I-64 on Broad Street.

North:
  1. Take I-95 South to exit 84B, and merge onto I-295 North.
  2. Continue to exit 53B and merge onto I-64 East.
  3. Take exit 178A, Short Pump Broad Street West.
  4. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
North (Using I-288):
  1. Take 288 North to West Broad Street East. Go approximately two miles, center is on your right.
South:
  1. Take I-95 North to I-64 West.
  2. Take exit 178A, Short Pump Broad Street West.
  3. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
South (Using I-288):
  1. Take 288 South to West Broad Street East. Go approximately two miles, center is on your right.
East:
  1. Take I-64 West to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
West:
  1. Take I-64 East to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
4.3/5
4.3 /5
215 Reviews

Google
5.0/5
Jul 28, 2021
Google Ideal Image Richmond
I felt welcomed from the time I walked into the door. My laser tech Amy was very informative, especially since it was my very first time. I am glad that I chose this location and Medspa to have my laser hair removal treatment of underarms. Thanks ladies I will be sure to tell my friends.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Richmond
Absolutely amazing from start to finish!
Google
5.0/5
Jul 24, 2021
Google Ideal Image Richmond
I was greeted very pleasantly as I entered. Everyone was very helpful and friendly and made me feel very comfortable. Katie did an amazing job on my cool sculpting today. A very pleasant experience.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Richmond
it was very relaxing experience i was made comfortable well informed about my procedure
Google
5.0/5
Jul 20, 2021
Google Ideal Image Richmond
Kate was the best!! She is so patient and kind!!
Google
5.0/5
Jul 19, 2021
Google Ideal Image Richmond
Excellent service from start to finish! Shawna was outstanding!!!! I would give them 10 stars!!
Google
5.0/5
Jul 17, 2021
Google Ideal Image Richmond
Julia did an amazing job helping me feel comfortable and secure as I came in for my first lip filler experience! She listened to what I wanted and how I felt and gave me a wonderful experience. I’ll definitely come back for my touch up!!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Richmond
They were very professional and sweet as can be. They made sure I was comfortable and explained everything in detail
Google
5.0/5
Jul 13, 2021
Google Ideal Image Richmond
Very thorough consultation. I appreciate how professional and organized the whole process was. Treatment was quick and Amy, my technician was friendly and attentive.
Google
4.0/5
Jul 12, 2021
Google Ideal Image Richmond
I previously had ultherapy on my face and had cool sculpting this time. The ultherapy was much more painful than I expected it to be. I reccommend asking for a facial numbing cream before the procedure. So far have noticed some improvement but it takes a couples months for full results. The last treatment was cool sculpting on my stomach. It wasn't as painful and I am noticing results already. The lady that did both my procedures was a critical care nurse before she came to Ideal Imagaine. She was knowledgeable and very friendly. Other than the pain and taking awhile to get scheduled it was a good experience for the money. Other places are significantly higher.
Google
5.0/5
Jul 9, 2021
Google Ideal Image Richmond
The nurse was wonderful in explaining everything and just a joy to talk to
Google
1.0/5
Jul 8, 2021
Google Ideal Image Richmond
I do not think it is fair to force someone into a contract and refuse to cancel on request. I do not think it is fair to have people sign contracts without having available appointments for service. I had very high hopes for this company. This was a very big disappointment. I would advice against.
Google
5.0/5
Jul 8, 2021
Google Ideal Image Richmond
I got my laser sessions done by Katie and Amy so far, and they were professional but also super sweet and funny. I felt very comfortable and relaxed. Jaz up at the reception desk was also super sweet and she even remembered my name and who I was! I’m so glad I came here for my treatment 🙂
Google
5.0/5
Jul 6, 2021
Google Ideal Image Richmond
Katie was very thorough and friendly, she made sure I was well taken care of! I hope she is working when I go to all of my future appointments!
Google
5.0/5
Jul 2, 2021
Google Ideal Image Richmond
Tina Lin is pleasant & professional
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Katie was awesome. She made me so comfortable and explained every part of the procedure I had. John and Jaz were also very awesome, friendly people. Lots of good laughs and I was so comfortable.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Great customer services and a clean environment.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Katie is amazing !
Google
5.0/5
Jun 28, 2021
Google Ideal Image Richmond
I had Amy for my first ever laser hair removal and she was absolutely wonderful! She presented all the information to me beforehand, answered all my questions, and made me feel super comfortable. She told me exactly where it would hurt the most so I could mentally prepare myself, which I very much appreciated. She worked quickly and offered to let me take breaks if I needed it. She was fabulous, I’m so glad I had her for my first time and I’m honestly excited to go back!
Google
1.0/5
Jun 27, 2021
Google Ideal Image Richmond
Ideal Image is a complete scam!!! AVOID GIVING MONEY TO THEM! They consistently lie, make it nearly impossible to receive services paid for and no one can help resolve. EVERY ASPECT FROM BOOKING APPOINTMENTS TO RECEIVING SERVICES, REGARDLESS OF LOCATION, IS DIFFICULT and will be stressful. If they won’t help me, I hope I can help anyone who has not given $ to AVOID THEM. Employees are kind, locations are great but it is all a part of their scheme to get your credit card. DO NOT GIVE THEM ANY MONEY!!!! Check YELP reviews for more feedback on the MISREPRESENTATIONS of Ideal Image.
Google
5.0/5
Jun 27, 2021
Google Ideal Image Richmond
I love working with Julia! Each time she does a treatment the session is done before I know it because we talk the whole way through! She’s super friendly and personable and she treats you with so much respect. Thank you Julia! #LaserHairRemoval The laser hair removal doesn’t hurt enough to make you cry but it can be a little uncomfortable on certain spots BUT! It’s 100% worth it!
Google
5.0/5
Jun 25, 2021
Google Ideal Image Richmond
Jaz and Julia were awesome, personable, knowledgeable, and fast without feeling rushed. Great experience!!
Google
5.0/5
Jun 23, 2021
Google Ideal Image Richmond
It was the first time that Amy did my treatment. She was perfect. I am going to do all my other treatments with her. She was so sweet and friendly. Also she was so professional and knowledgeable.
Google
5.0/5
Jun 23, 2021
Google Ideal Image Richmond
The staff was very friendly, knowledgeable and professional. My appointment was stress free and pleasant. I would highly recommend them.
Google
1.0/5
Jun 18, 2021
Google Ideal Image Richmond
Felt pressured to schedule and appointment when I requested a day and a time for it, after a consultation I did not like the fact that I needed to pay for services up front. Even before making appointment and meeting the person that is to perform the procedure- it felt rush and I just did not feel comfortable
Google
5.0/5
Jun 17, 2021
Google Ideal Image Richmond
Best decision I made to go with ideal image...Glen Allen has amazing and very welcoming staff in front office, very professional and knowledgeable nurse technicians. My technician Anna who have been working with me last 2 visits is fantastic. She is friendly knowledgeable and she actually understood my need and made me really comfortable. I’m Very happy with results ... big thanks to ideal image and Anna I’m very confident I’m at the right place. Within 5 sitting🤞 I can see the treatment is working and to some areas( my major problem areas) it’s almost gone.
Google
2.0/5
Jun 15, 2021
Google Ideal Image Richmond
The staff at this location are great! The problem I have is with the scheduling. My appointments have been canceled way too many times either by the staff or the computer system. I travel over 2 hours to get to these appointments and schedule them far in advance and plan my days around these appointments. I do not appreciate being told the day before my appointment that it has been canceled - "oh but we rescheduled you for the following Saturday". This never works for me. Most people have a life and can not just rearrange their schedule in a moments notice. Then the next available appointment is 2 months out. This is very frustrating.
Google
5.0/5
Jun 12, 2021
Google Ideal Image Richmond
John was very helpful and Amy is always very knowledgeable and answered all my questions graciously. I would highly recommend this clinic.
Google
4.0/5
Jun 10, 2021
Google Ideal Image Richmond
I initially signed up just wanting to get information on laser hair removal. The associates that helped me were so professional and knew their stuff, it immediately made me feel comfortable in knowing that I’d be in safe hands with the procedure!
Google
5.0/5
Jun 3, 2021
Google Ideal Image Richmond
Great
Google
5.0/5
Jun 2, 2021
Google Ideal Image Richmond
It was an amazing experience and was reassured the whole time
Google
5.0/5
Jun 2, 2021
Google Ideal Image Richmond
Staff was very friendly. She explained everything to me and she told me what to expect. They made me feel very comfortable and it’s a very professional environment
Google
3.0/5
Jun 1, 2021
Google Ideal Image Richmond
Today’s experience was good. Amy was calm and respectful and was able to do my treatment at a pace I could handle. I wish that there was more consistency in the treatments. My first treatment was done very well. My second treatment was a disaster and the clinician was horrible. She did not listen to my limits and the entire experience was rushed. My third treatment was better than my 2nd but was also very rushed like I was on a conveyor belt. Each of the clinicians had different ideas on when or if I should shave before my treatment. Overall so far the hair removal part is working but the lack of consistency is not welcoming
Google
5.0/5
Jun 1, 2021
Google Ideal Image Richmond
I really enjoyed my time spent at the ideal image location today. Shawna was very sweet and knowledgeable about the process of the procedure that I had got done. I also appreciated the fact that even though my appointment was only for the first four sessions she offered me to come back same day to finish the rest as I had paid for eight to be done. I would definitely recommend this place and location to anyone!!
Google
5.0/5
May 31, 2021
Google Ideal Image Richmond
Great customer service, Rashedra did an excellent Job answering my questions. I’m sure I misspelled her name, accept my apologies.
Google
5.0/5
May 28, 2021
Google Ideal Image Richmond
They often say 3rd times the charm but for me it was the 6th time with Amy during my treatment. As long as I’m in the area she will be my provider. Her kindness and love for what she does was immediately felt. I never have a bad experience with any of the providers but she was my favorite! Thank you Amy for taking such good care of me. May God bless you.
Google
1.0/5
May 26, 2021
Google Ideal Image Richmond
I would suggest going somewhere else. They take your money and then when you should have a credit on your account for work not done they tell you the credit is not on your account and to come back for another consultation so they can take more money. Very unsatisfied with the results and the personnel.
Google
1.0/5
May 20, 2021
Google Ideal Image Richmond
Terrible. Wrong information provided.
Google
5.0/5
May 13, 2021
Google Ideal Image Richmond
the consultant was very thorough and honest with her responses. She didn't try to oversell me and I feel very comfortable with my upcoming procedure
Google
5.0/5
May 12, 2021
Google Ideal Image Richmond
Katie made my laser hair removal super easy as a beginner
Google
5.0/5
May 10, 2021
Google Ideal Image Richmond
Great
Google
5.0/5
Apr 30, 2021
Google Ideal Image Richmond
Katie was nice and professional as well as efficient. Great interpersonal skills, which made me feel less anxious during my first treatment. The receptionists up front, who schedules your next appointment was nice as well. So overall I’d definitely recommend them for anyone in the Richmond area looking to receive laser hair removal.
Google
1.0/5
Apr 29, 2021
Google Ideal Image Richmond
Family member was interested in a treatment. The sales consultant told her she would get the treatment in about one month. The business charged her card, but the scheduler called today and indicated first appointment would be in OCTOBER! This is April. In my personal opinion, it reeked of deceptive sales practices. She is trying to get her money back. I hope the business does the right thing and refunds her money. I see that others have also experienced this issue. That’s very distressing.
Google
5.0/5
Apr 28, 2021
Google Ideal Image Richmond
I was impressed with how good the procedure went..Never felt any pain from Botox injections..Will B goin back 4 more services..Staff were very friendly, & helpful...
Google
5.0/5
Apr 28, 2021
Google Ideal Image Richmond
I really loved the service ( hair removal for bikini / under arms / upper lip ) provided by Julia . I never made a comments about some one over the google , that much I loved her service and make me to give some appreciation through this review .
Google
5.0/5
Apr 27, 2021
Google Ideal Image Richmond
My technician was great! I felt like she explained everything well to me and made me comfortable before, during, and after the procedure! Looking forward to the rest.
Google
4.0/5
Apr 26, 2021
Google Ideal Image Richmond
In person consulting is needed because it is difficult to tell the true pigment of hair follicles over zoom. The original plan based on payment and my consultation was the entire face but when the day of treatment came it turns out over half of the planned treated area is dark auburn and cannot be treated. Instead of my entire face now its only my chin and a few spots on my neck that can be treated. I felt really disappointed. The best part was the customer service I received. ***UPDATE***NURSE Katie is awesome and I highly recommend getting your treatment with her. She did a very thorough job and even tried the hair follicles that were auburn. ***UPDATE 5TH TREATMENT*** I have been getting my treatments with Katie every time and the results are awesome! The treated areas that were first thought to be auburn are now gone. If it weren't for Katie's second opinion and willingness to atleast give it a go I would have not achieved this much of results. 4 more treatments left to go!
Google
5.0/5
Apr 25, 2021
Google Ideal Image Richmond
Excellent experience!
Google
5.0/5
Apr 19, 2021
Google Ideal Image Richmond
Oh my goodness!! I forget her name but she was so sweet. This was my second laser hair apt ever and I'm only 17. She took her time and let me take breathes in between every couple of...im not sure what to call them so we're just gonna go with shots. She reminded me of all the things to not do and told me about the numbing cream in case I wanted to try it. I will definitely be coming here to do multiple other parts of my body in the future!
Google
5.0/5
Apr 19, 2021
Google Ideal Image Richmond
The experience was amazing every time I come for services they always do a fantastic job.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Richmond
Just had my first laser session with Katie and she was absolutely amazing! She is super professional, practiced all the safety guidelines and was very knowledgeable about my my service and other services that I inquired about. Katie walked me through the entire process as she administered which made me feel really comfortable. The location was clean and calming and I didn’t have too long of a wait before getting started. Great first experience!
Google
5.0/5
Apr 17, 2021
Google Ideal Image Richmond
My technician Mindy was very pleasant and knowledgeable. She answered my questions and did a great job.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Richmond
Shawna was excellent. She let me know every step of the way what to expect. We had a nice conversation too.
Google
1.0/5
Apr 16, 2021
Google Ideal Image Richmond
Just signed a contract for laser hair removal treatment. Was told they will call me to set up an appointment. No call was made, so i called them. They tell me they are too busy in the next few months to schedule me in. Then I decide i want to cancel and they give me the run around having me call all these different numbers to which either no one picks up or they send me to someone else. Now they saying they don’t give refunds! Even if no services has been provided.
Google
5.0/5
Apr 16, 2021
Google Ideal Image Richmond
Very friendly, knowledgeable customer service representatives. She answered all of my questions and some, plus giving me multiple discounts and a free facial. I can’t wait to come for my appointment and have my Botox done
Google
1.0/5
Apr 16, 2021
Google Ideal Image Richmond
Horrible experience, I paid for the services, never got a call to schedule appointment. Had to call and was told appointments are far out into the end of August. Currently trying to get my money back. Emailed my consultant, she said she would look into it. Asked for the Regional manager to call me back and have not heard from him yet. I so upset. Would never recommend Ideal image
Google
1.0/5
Apr 13, 2021
Google Ideal Image Richmond
There was a pause on my treatment due to COVID. Last 3 treatment the ladies told me they can do my laser double due to still have hair growth. Called today I still have hair growth today. Not even 4 months that I finished my treatment and now they said I finished all my treatment within my contact I can go back and pay $75.00. After all the thousands I paid I can not even go one year without hair growth. They blame it on Hormones. But during my 9 session every time I went back I had hair growth. Will never recommend your facility. Waste of money and because of the contract I can not sue for false advertising. Not happy with their service but lesson learned. Not getting any more money from me.
Google
4.0/5
Apr 12, 2021
Google Ideal Image Richmond
As always, Amazing! Every since Julia and I found an excellent solution for “comfort”!!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Richmond
Very professional and very fast service. Have definitely recommended friends to give them a shot
Google
4.0/5
Apr 6, 2021
Google Ideal Image Richmond
The technician was very nice and caring. She was helpful in explaining the procedure and what I should and should not do after the treatment. She helped ease my discomforts when it comes to my sensitive (bikini) area and gave me ice packs as the burning was more than expected during the treatment. I see some bumps and redness but she told me that's normal, so I'm waiting to see how the results turns out.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Richmond
Julia was great! I was nervous as it was my first time and she explained everything super thoroughly and made me feel at ease the entire time.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Richmond
Caroline is the best provider! She made me feel so comfortable and the appointment went so smoothly (pun intended).
Google
5.0/5
Mar 31, 2021
Google Ideal Image Richmond
I was very skeptical about Kybella but decided to give it a try. The process was exactly as the staff described. The staff is very professional and unlike my last visit to my doctor, they are prompt and on-time. Throughout the whole procedure, they walk you (step by step) through exactly what they are going to do. I would highly recommend their services.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Richmond
I’m on my my fourth session and I’m very happy with my results so far! Ask for Katie if you’re coming to the Short Pump location. She’s the best!
Google
2.0/5
Mar 30, 2021
Google Ideal Image Richmond
Nurses and staff are nice and treatment is effective IF YOU ARE ABLE TO SCHEDULE AN APPOINTMENT. I paid Ideal Image $3k for laser hair removal treatments and since the pandemic I have only been able to schedule 1 treatment. I had to schedule my appointment 3 months out because of "challenges that the company is facing" per management. If I had known this I would not have paid them. Now I am moving and will have to pay another company to start over since there is no location in the state that I am moving to and I have not completed all of my treatments.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Richmond
Katie is wonderful!
Google
2.0/5
Mar 23, 2021
Google Ideal Image Richmond
Was not seen until 30 minutes after my scheduled appointment due to there not being enough lasers available, the woman who performed my treatment was really neurotic and kind of annoying to me. She kept nagging about pre and post- treatment, had me sign a statement because she was too afraid to treat me, and even ran after me with a handout about sun protection when I was at the door trying to leave.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Richmond
I definitely recommend ideal image very clean and professional.
Google
1.0/5
Mar 20, 2021
Google Ideal Image Richmond
Difficult scheduling an appointment!! I confirmed it was an AM appointment and then they said it was PM and wouldn’t change my appointment time! Big scam, they hide all their prices online and make sure you book a service before over charging you! Take your money elsewhere! They make you pay for the service before you get it!! They don’t prioritize the customer! TERRIBLE customer service! 0/10 stars, would not recommend.
Google
1.0/5
Mar 20, 2021
Google Ideal Image Richmond
Terrible customer service- save your money and go somewhere better at a fraction of the cost
Google
5.0/5
Mar 19, 2021
Google Ideal Image Richmond
I had the BEST RN, I think her name was Jessica. When I tell you how awesome she was and how safe and comfortable she made me feel. She would be the reason I came back🌝. Plus she did a perfect job on.
Google
1.0/5
Mar 18, 2021
Google Ideal Image Richmond
Do not go here! There are plenty of other laser hair removal places for a fraction of the cost. Ideal image makes you pay up front before you can even see if there are any appointments available! It is soooo difficult to get an appointment scheduled. I had a terrible customer service experience as well where they told me 7:30am but it was 7:30pm and I wanted to just get a refund but they don’t make it easy. This is not a customer first establishment.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Richmond
Shawna is professional and provides excellent service all the time. She does well with scheduling and very well with communication. She helped me after having a very bad treatment at another company. She is very detailed with her work and experienced.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Richmond
The staff very nice and friendly ❣️
Google
5.0/5
Mar 15, 2021
Google Ideal Image Richmond
Catrina Hunter one of your consultants was amazing. She was very informative, she provide answers to all questions my husband and I had. I was a little Leary about using the services but after speaking with Ms. Hunter I am so excited about my journey with Ideal Image
Google
1.0/5
Mar 15, 2021
Google Ideal Image Richmond
Botox is trash. Must be diluted.
Google
2.0/5
Mar 10, 2021
Google Ideal Image Richmond
The laser was up too high and burned the left side of my face I had to ask for it to b turned down. If a client hasn't been for a while you don't turn it up 2 noches KEEP IT THE SAME. they can't keep anyone consistent my last nurse did my face perfectly now she gone. Next time I go back will b a whole new crew terrible u don't even get discount coupons spend all that money to get burned
Google
5.0/5
Mar 9, 2021
Google Ideal Image Richmond
From consultation, to time of my procedure, to follow up during my healing, the staff here knocked it out of the park. Everybody at this company and location was very knowledgable and friendly. My results are great - I'll definitely be going back!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Richmond
I got my lips done on Saturday and Julia did an absolutely amazing job! I’m so happy with my results. Everyone there was fantastic and I’d highly recommend them if you’re looking to get something done!
Google
5.0/5
Mar 6, 2021
Google Ideal Image Richmond
Caroline is the best!!!!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Richmond
My consulting experience was informative
Google
5.0/5
Feb 28, 2021
Google Ideal Image Richmond
Nice place, very clean and organized, all the people who work there are kind and professional:)
Google
5.0/5
Feb 25, 2021
Google Ideal Image Richmond
The nurse that performed in my procedure was very thorough and efficient. She answered any questions and concerns that I had and tried to make me feel as comfortable as possible. I was however quite surprised of the amount of discomfort that I experienced doing the procedure. I was also given the opportunity to stop in between procedures if I needed to.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Richmond
For my first time going for my laser removal appointment. It wasn’t no where near painful as I expected. Didn’t take no time for Katie to get the job done
Google
5.0/5
Feb 21, 2021
Google Ideal Image Richmond
I had a great experience doing my laser removal. The esthetician was caring and did great at her job but I am not happy with the customer service meaning the front desk ladies . They are rude and not caring at all.
Google
4.0/5
Feb 19, 2021
Google Ideal Image Richmond
I have been going to this location (Shortpump) for two years now. My nurse that I had before COVID has left and she was amazing, because of this I was thinking about leaving. However two weeks ago when getting Botox I again had a very great, personable nurse. I am hooked again I even purchased the membership. The only reason I gave a 4 star is because I’ve had two treatments that gave me little to no results which were very pricey. Also, their pricing varies so much that sometimes I think they make it out to be a ‘deal’ when in reality it’s just way over priced in the first place. Example, quoted $900 for laser hair removal of the under arms and that was with 70% off meaning full price $3000???
Google
5.0/5
Feb 17, 2021
Google Ideal Image Richmond
Katie was amazing! Super helpful and informative!
Google
5.0/5
Feb 17, 2021
Google Ideal Image Richmond
Very informative, not pushy but enough to keep me interested. Very relaxed zoom
Google
5.0/5
Feb 6, 2021
Google Ideal Image Richmond
I've had a great experience getting laser hair removal done! Kind and informative, I've always felt good about booking my next appointment!
Google
5.0/5
Feb 5, 2021
Google Ideal Image Richmond
2 years. I bought a lip enhancement package 2 years ago. Chickened out repeatedly. Was so afraid of looking like a duck. Omgosh you guys I could not be happier I had it done! The women were awesome. Encouraging, fun, supportive. And Julia who did it was absolutely extraordinary! She had the calmest most confident energy. “She’s got this” I thought. I could not be happier! I’m going back for more. SOON!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Richmond
Everyone was really friendly and helpful. My technician was very knowledgeable and helped me to feel comfortable during my procedure.
Google
5.0/5
Jan 29, 2021
Google Ideal Image Richmond
I’ve been going there for the last few years for different reasons. All of the staff members treat you with so much respect! I will be back.... Thank you all for what you do! I appreciate you all ❤️
Google
2.0/5
Jan 26, 2021
Google Ideal Image Richmond
One of my procedures was an incorrect site, I have been working out , dieting and yet I still haven’t seen any results...it took them at 4-5 to have my post op. evaluation
Google
4.0/5
Jan 26, 2021
Google Ideal Image Richmond
Sarah was very nice, professional and knowledgeable.
Google
4.0/5
Jan 25, 2021
Google Ideal Image Richmond
I loved Katie at my last appointment. She was professional, but also very personable, knowledgeable and made me feel comfortable.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Richmond
It was quick easy and the staff were very nice
Google
5.0/5
Jan 14, 2021
Google Ideal Image Richmond
I just had my second treatment of laser hair removal on my entire face and it was awesome. I was definitely scared that the laser wouldn’t be effective on my brown African American skin but so far the hair been getting thinner and lighter. Its a super quick process and all the staff are super nice and professional especially my nurse, Shawna. I was very happy to see her and to have the same nurse again. Highly recommend
Google
4.0/5
Jan 14, 2021
Google Ideal Image Richmond
Its was normal, ok, I guess... the only thing is, when I went back this time, the lady shaved my chin and lip hairs off with a razor before she used the laser, no one has ever dont that. The only suggestion that I have is that she should consult with me first as my skin is sensitive to razor in that mouth and chin area and it caused a few razor bumps, and now the hairs that grow in that area looks thick and blunt.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Very friendly and professional staff.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Katie (RN) is the bomb!!! She goes at perfectly fast pace! Trust me friends this is a good thing, who wants to sit getting lasered for a long time. She takes breaks when your skin needs a break!! The front desk girls are super nice too. Currently on my 5th session and NEVER had a bad experience !