Richmond (Glen Allen)

11331 West Broad Street
Suite 129
Glen Allen, Virginia 23060
804-621-0171

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

Ideal Image of Richmond opened its doors in December 2011. This state of the art laser hair removal clinic is located in the Short Pump area off of West Broad Street. Ideal Image of Richmond is located in the same shopping center as ULTA Beauty, Trader Joe’s, and Longhorn Steakhouse in Short Pump Station shopping center. Short Pump Station is an eventful shopping complex offering everything from a variety of healthy foods and luxury dining to beauty solutions and home care needs. Ideal Image of Richmond welcomes walk-ins and remains current on the most up-to-date information in regards to laser hair removal. Come and visit us today!

We are conveniently located in the Short Pump Station shopping center next to Trader Joe’s and Ulta Beauty, just east of the Short Pump Towne Center on West Broad Street. We are across Broad Street from Home Depot and Target, 1/4 mile west off of I-64 on Broad Street.

North:
  1. Take I-95 South to exit 84B, and merge onto I-295 North.
  2. Continue to exit 53B and merge onto I-64 East.
  3. Take exit 178A, Short Pump Broad Street West.
  4. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
North (Using I-288):
  1. Take 288 North to West Broad Street East. Go approximately two miles, center is on your right.
South:
  1. Take I-95 North to I-64 West.
  2. Take exit 178A, Short Pump Broad Street West.
  3. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
South (Using I-288):
  1. Take 288 South to West Broad Street East. Go approximately two miles, center is on your right.
East:
  1. Take I-64 West to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
West:
  1. Take I-64 East to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
4.3/5
4.3 /5
164 Reviews

Google
5.0/5
Apr 7, 2021
Google Ideal Image Richmond
Very professional and very fast service. Have definitely recommended friends to give them a shot
Google
4.0/5
Apr 6, 2021
Google Ideal Image Richmond
The technician was very nice and caring. She was helpful in explaining the procedure and what I should and should not do after the treatment. She helped ease my discomforts when it comes to my sensitive (bikini) area and gave me ice packs as the burning was more than expected during the treatment. I see some bumps and redness but she told me that's normal, so I'm waiting to see how the results turns out.
Google
5.0/5
Apr 6, 2021
Google Ideal Image Richmond
Julia was great! I was nervous as it was my first time and she explained everything super thoroughly and made me feel at ease the entire time.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Richmond
Rashers Smith was so informative, polite, and professional
Google
5.0/5
Apr 2, 2021
Google Ideal Image Richmond
The staff is super friendly and the laser treatment is amazing!
Google
5.0/5
Mar 31, 2021
Google Ideal Image Richmond
Caroline is the best provider! She made me feel so comfortable and the appointment went so smoothly (pun intended).
Google
5.0/5
Mar 31, 2021
Google Ideal Image Richmond
I was very skeptical about Kybella but decided to give it a try. The process was exactly as the staff described. The staff is very professional and unlike my last visit to my doctor, they are prompt and on-time. Throughout the whole procedure, they walk you (step by step) through exactly what they are going to do. I would highly recommend their services.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Richmond
I’m on my my fourth session and I’m very happy with my results so far! Ask for Katie if you’re coming to the Short Pump location. She’s the best!
Google
2.0/5
Mar 30, 2021
Google Ideal Image Richmond
Nurses and staff are nice and treatment is effective IF YOU ARE ABLE TO SCHEDULE AN APPOINTMENT. I paid Ideal Image $3k for laser hair removal treatments and since the pandemic I have only been able to schedule 1 treatment. I had to schedule my appointment 3 months out because of "challenges that the company is facing" per management. If I had known this I would not have paid them. Now I am moving and will have to pay another company to start over since there is no location in the state that I am moving to and I have not completed all of my treatments.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Richmond
Katie is wonderful!
Google
2.0/5
Mar 23, 2021
Google Ideal Image Richmond
Was not seen until 30 minutes after my scheduled appointment due to there not being enough lasers available, the woman who performed my treatment was really neurotic and kind of annoying to me. She kept nagging about pre and post- treatment, had me sign a statement because she was too afraid to treat me, and even ran after me with a handout about sun protection when I was at the door trying to leave.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Richmond
I definitely recommend ideal image very clean and professional.
Google
1.0/5
Mar 20, 2021
Google Ideal Image Richmond
Difficult scheduling an appointment!! I confirmed it was an AM appointment and then they said it was PM and wouldn’t change my appointment time! Big scam, they hide all their prices online and make sure you book a service before over charging you! Take your money elsewhere! They make you pay for the service before you get it!! They don’t prioritize the customer! TERRIBLE customer service! 0/10 stars, would not recommend.
Google
1.0/5
Mar 20, 2021
Google Ideal Image Richmond
Terrible customer service- save your money and go somewhere better at a fraction of the cost
Google
5.0/5
Mar 19, 2021
Google Ideal Image Richmond
I had the BEST RN, I think her name was Jessica. When I tell you how awesome she was and how safe and comfortable she made me feel. She would be the reason I came back🌝. Plus she did a perfect job on.
Google
1.0/5
Mar 18, 2021
Google Ideal Image Richmond
Do not go here! There are plenty of other laser hair removal places for a fraction of the cost. Ideal image makes you pay up front before you can even see if there are any appointments available! It is soooo difficult to get an appointment scheduled. I had a terrible customer service experience as well where they told me 7:30am but it was 7:30pm and I wanted to just get a refund but they don’t make it easy. This is not a customer first establishment.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Richmond
Shawna is professional and provides excellent service all the time. She does well with scheduling and very well with communication. She helped me after having a very bad treatment at another company. She is very detailed with her work and experienced.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Richmond
The staff very nice and friendly ❣️
Google
5.0/5
Mar 15, 2021
Google Ideal Image Richmond
Catrina Hunter one of your consultants was amazing. She was very informative, she provide answers to all questions my husband and I had. I was a little Leary about using the services but after speaking with Ms. Hunter I am so excited about my journey with Ideal Image
Google
1.0/5
Mar 15, 2021
Google Ideal Image Richmond
Botox is trash. Must be diluted.
Google
2.0/5
Mar 10, 2021
Google Ideal Image Richmond
The laser was up too high and burned the left side of my face I had to ask for it to b turned down. If a client hasn't been for a while you don't turn it up 2 noches KEEP IT THE SAME. they can't keep anyone consistent my last nurse did my face perfectly now she gone. Next time I go back will b a whole new crew terrible u don't even get discount coupons spend all that money to get burned
Google
5.0/5
Mar 9, 2021
Google Ideal Image Richmond
I got my lips done on Saturday and Julia did an absolutely amazing job! I’m so happy with my results. Everyone there was fantastic and I’d highly recommend them if you’re looking to get something done!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Richmond
From consultation, to time of my procedure, to follow up during my healing, the staff here knocked it out of the park. Everybody at this company and location was very knowledgable and friendly. My results are great - I'll definitely be going back!
Google
5.0/5
Mar 6, 2021
Google Ideal Image Richmond
Caroline is the best!!!!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Richmond
My consulting experience was informative
Google
5.0/5
Feb 28, 2021
Google Ideal Image Richmond
Nice place, very clean and organized, all the people who work there are kind and professional:)
Google
5.0/5
Feb 25, 2021
Google Ideal Image Richmond
The nurse that performed in my procedure was very thorough and efficient. She answered any questions and concerns that I had and tried to make me feel as comfortable as possible. I was however quite surprised of the amount of discomfort that I experienced doing the procedure. I was also given the opportunity to stop in between procedures if I needed to.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Richmond
For my first time going for my laser removal appointment. It wasn’t no where near painful as I expected. Didn’t take no time for Katie to get the job done
Google
5.0/5
Feb 21, 2021
Google Ideal Image Richmond
I had a great experience doing my laser removal. The esthetician was caring and did great at her job but I am not happy with the customer service meaning the front desk ladies . They are rude and not caring at all.
Google
4.0/5
Feb 19, 2021
Google Ideal Image Richmond
I have been going to this location (Shortpump) for two years now. My nurse that I had before COVID has left and she was amazing, because of this I was thinking about leaving. However two weeks ago when getting Botox I again had a very great, personable nurse. I am hooked again I even purchased the membership. The only reason I gave a 4 star is because I’ve had two treatments that gave me little to no results which were very pricey. Also, their pricing varies so much that sometimes I think they make it out to be a ‘deal’ when in reality it’s just way over priced in the first place. Example, quoted $900 for laser hair removal of the under arms and that was with 70% off meaning full price $3000???
Google
5.0/5
Feb 17, 2021
Google Ideal Image Richmond
Katie was amazing! Super helpful and informative!
Google
5.0/5
Feb 17, 2021
Google Ideal Image Richmond
Very informative, not pushy but enough to keep me interested. Very relaxed zoom
Google
5.0/5
Feb 6, 2021
Google Ideal Image Richmond
I've had a great experience getting laser hair removal done! Kind and informative, I've always felt good about booking my next appointment!
Google
5.0/5
Feb 5, 2021
Google Ideal Image Richmond
2 years. I bought a lip enhancement package 2 years ago. Chickened out repeatedly. Was so afraid of looking like a duck. Omgosh you guys I could not be happier I had it done! The women were awesome. Encouraging, fun, supportive. And Julia who did it was absolutely extraordinary! She had the calmest most confident energy. “She’s got this” I thought. I could not be happier! I’m going back for more. SOON!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Richmond
Everyone was really friendly and helpful. My technician was very knowledgeable and helped me to feel comfortable during my procedure.
Google
5.0/5
Jan 29, 2021
Google Ideal Image Richmond
I’ve been going there for the last few years for different reasons. All of the staff members treat you with so much respect! I will be back.... Thank you all for what you do! I appreciate you all ❤️
Google
2.0/5
Jan 26, 2021
Google Ideal Image Richmond
One of my procedures was an incorrect site, I have been working out , dieting and yet I still haven’t seen any results...it took them at 4-5 to have my post op. evaluation
Google
4.0/5
Jan 26, 2021
Google Ideal Image Richmond
Sarah was very nice, professional and knowledgeable.
Google
4.0/5
Jan 25, 2021
Google Ideal Image Richmond
I loved Katie at my last appointment. She was professional, but also very personable, knowledgeable and made me feel comfortable.
Google
5.0/5
Jan 22, 2021
Google Ideal Image Richmond
It was quick easy and the staff were very nice
Google
5.0/5
Jan 14, 2021
Google Ideal Image Richmond
I just had my second treatment of laser hair removal on my entire face and it was awesome. I was definitely scared that the laser wouldn’t be effective on my brown African American skin but so far the hair been getting thinner and lighter. Its a super quick process and all the staff are super nice and professional especially my nurse, Shawna. I was very happy to see her and to have the same nurse again. Highly recommend
Google
4.0/5
Jan 14, 2021
Google Ideal Image Richmond
Its was normal, ok, I guess... the only thing is, when I went back this time, the lady shaved my chin and lip hairs off with a razor before she used the laser, no one has ever dont that. The only suggestion that I have is that she should consult with me first as my skin is sensitive to razor in that mouth and chin area and it caused a few razor bumps, and now the hairs that grow in that area looks thick and blunt.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Katie has been extremely helpful and always makes my visits comfortable.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Katie (RN) is the bomb!!! She goes at perfectly fast pace! Trust me friends this is a good thing, who wants to sit getting lasered for a long time. She takes breaks when your skin needs a break!! The front desk girls are super nice too. Currently on my 5th session and NEVER had a bad experience !
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Katie was great and I look forward to having her again
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Kate was the best!! She is so patient and kind!!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Richmond
Very friendly and professional staff.
Google
5.0/5
Jan 11, 2021
Google Ideal Image Richmond
I come here for my laser hair removals. Recently I had Katie as my tech and she was amazing! Love this location. Highly recommended:)
Google
5.0/5
Jan 11, 2021
Google Ideal Image Richmond
Katie was my nurse for “laser hair removal” today and receptionists Lisa and Alesha ... they were all so wonderful!! I really enjoyed my visit and felt a very personalized experience ... I’ve been coming here for almost a year... They are always so nice and informative and did everything possible to assist me with all questions and additional quotes I needed! I left feeling accomplished and happy!!! Thanks ladies you are the best!!!!
Google
5.0/5
Jan 7, 2021
Google Ideal Image Richmond
It was fast, confidential, and the tech was awesome!
Google
1.0/5
Jan 6, 2021
Google Ideal Image Richmond
I tried to communicate with the manager and I didn’t get any call back concerning my treatment and charge for the service. I got full charged for an unfinished treatment . Plus they canceled my appointment the same day of my service because they did a mistake scheduling appointments . Very unprofessional . This is my first bad review on a service at any place, but we are in January and no response but they already got paid for an service not completed .
Google
5.0/5
Jan 4, 2021
Google Ideal Image Richmond
Very friendly!
Google
1.0/5
Jan 4, 2021
Google Ideal Image Richmond
I went to a appointment and made a payment using someone's card. They save the friends card on file and charged it FRAUDULENTLY and refuse to refund my friend their money that Ideal image had no right to take. Now they don't want to refund it knowing they are wrong. So now my friend has to get a new card and go threw a fraud case, when they know its there fault. I will NEVER GO BACK OR RECOMMEND ANYONE TO GO. And when you speak to the so-called manager that's in another state never called after leaving 3 voicemail messages. And I've called and spoke to the office 5 times.
Google
5.0/5
Jan 4, 2021
Google Ideal Image Richmond
From the customer service at the front desk to the nurses who do my procedure, they have been phenomenal. Unfortunately the last two nurses I had left.. who were incredible, but I now see Katie who is absolutely amazing (Short Pump location). She is kind, personable, and very thorough! She takes her time to make sure every part of the area was treated and doesn’t miss anything! I truly appreciate everyone here at this office. I smile coming in and I smile going out.. and that’s how it should be with any business.
Google
1.0/5
Dec 29, 2020
Google Ideal Image Richmond
I replied to an email that I received today. The email told me that there were appointments available today and tomorrow. I called specifically because of the timing. I even paid for the membership and my Botox. Once I called my location, they told me that they don’t have any appointments available for four weeks. I feel completely deceived and would not recommend this to anyone.
Google
5.0/5
Dec 28, 2020
Google Ideal Image Richmond
I have had nothing but a great experience with Ideal image since I've been going. They are professional and are helping me achieve all my goals I have set. I look forward to getting more things done in the future.
Google
5.0/5
Dec 21, 2020
Google Ideal Image Richmond
Everyone is kind and makes you feel very welcome.
Google
5.0/5
Dec 21, 2020
Google Ideal Image Richmond
I am so thankful that Ideal Image exists! They are so professional, covid conscious and very clean. They seem to always have deals that make this an affordable option. I would absolutely recommend this place!
Google
5.0/5
Dec 18, 2020
Google Ideal Image Richmond
It was very quick and painless
Google
2.0/5
Dec 18, 2020
Google Ideal Image Richmond
My injection person was great but the office is dark and dated. Doesn’t reflect the price point
Google
5.0/5
Dec 18, 2020
Google Ideal Image Richmond
Well informative. I felt comfortable, especially for my first experience with laser removal. Thank you.
Google
5.0/5
Dec 16, 2020
Google Ideal Image Richmond
Katie was so great and thorough!!
Google
5.0/5
Dec 15, 2020
Google Ideal Image Richmond
Katie is a true professional and made me feel so comfortable!!! Thank you!
Google
5.0/5
Dec 15, 2020
Google Ideal Image Richmond
Katie is fantastic!
Google
5.0/5
Dec 11, 2020
Google Ideal Image Richmond
I always love coming here, everybody is so nice and it’s quick! Katie was awesome, would def recommend
Google
5.0/5
Dec 11, 2020
Google Ideal Image Richmond
I had Katy and she was phenomenal. She was very patient with me and talked me through the process. I don’t think I would have been able to finish if she didn’t work with me throughout the process. Thanks Again!
Google
5.0/5
Dec 10, 2020
Google Ideal Image Richmond
I had my first ever appointment today and I felt so comfortable the whole time! From being greeted at the front desk, to when I left, I have nothing but good things to say about my experience! Katie helped me out during my treatment and she was so comforting and friendly and really made me feel confident and at ease the whole time! If you’re looking for a place to do laser hair removal, look no more! This Ideal Image location is amazing! Looking forward to my next appointment 🙂
Google
5.0/5
Dec 9, 2020
Google Ideal Image Richmond
Katie was my laser tech for hair removal and was professional, efficient and knowledgeable. Thanks Katie! I’ll be back soon
Google
5.0/5
Dec 9, 2020
Google Ideal Image Richmond
Everyone who works here is always very nice and professional. They also offer good deals and packages.
Google
2.0/5
Dec 8, 2020
Google Ideal Image Richmond
I haven’t started my sessions yet but I don’t like how the consultation Was very pushy didn’t give me a time to think about it and told me was the last day of the Black Friday sale and I won’t have another chance and it wasn’t the last day I wish I had more time to think about it but I already signed papers because the consultation was very pushy $4,500 Is above my limit budget.
Google
5.0/5
Dec 6, 2020
Google Ideal Image Richmond
The staff and Katie were very Helpful and answered all my questions.
Google
5.0/5
Nov 27, 2020
Google Ideal Image Richmond
Very thorough excellent experience
Google
4.0/5
Nov 24, 2020
Google Ideal Image Richmond
In person consulting is needed because it is difficult to tell the true pigment of hair follicles over zoom. The original plan based on payment and my consultation was the entire face but when the day of treatment came it turns out over half of the planned treated area is dark auburn and cannot be treated. Instead of my entire face now its only my chin and a few spots on my neck that can be treated. I felt really disappointed. The best part was the customer service I received. ***UPDATE***NURSE Katie is awesome and I highly recommend getting your treatment with her. She did a very thorough job and even tried the hair follicles that were auburn.
Google
3.0/5
Nov 24, 2020
Google Ideal Image Richmond
Buyer beware. this place is bad idea. Hard sell, bad contracts that are designed to screw you over if you choose not to go further with it. stay away from these people. it too bad there are not negative stars. DO NOT SIGN CONTRACTS With these people. update After a suit was filed they refunded the money for the service that were not used.
Google
5.0/5
Nov 20, 2020
Google Ideal Image Richmond
I moved from LV to RVA and found this awesome place!! From the beginning the staff was always friendly, nice, and attentive. Then COVID came and we were shut down. I called them to see if they were open and it was like picking up were we left off at! The relationship has been consistent with no restraints. They have my back when I need them to accommodate my work schedule and I appreciate that! I am beyond excited to continue this beautiful friendship that has bloomed into a priceless relationship! Thank you to everyone ok from the front office to the back ! ❤️❤️❤️❤️
Google
5.0/5
Nov 19, 2020
Google Ideal Image Richmond
Katie was great!!!! Very quick and efficient!!!!!
Google
5.0/5
Nov 17, 2020
Google Ideal Image Richmond
Katie was amazing. She asked me questions and it ended up that we tried a higher laser frequency because my facial hair is more aggressive than we both thought. Quick professional & taking all the precautions for health and safety during this pandemic. There were no others in the waiting area besides the front desk personnel.
Google
5.0/5
Nov 13, 2020
Google Ideal Image Richmond
I've been get laser hair removal at Ideal Image for almost a year and I have never had a bad experience! Everyone is super friendly and makes it a comfortable situation. I would absolutely recommend them!
Google
5.0/5
Nov 13, 2020
Google Ideal Image Richmond
I swear by laser hair removal. Best decision I ever made. It’s quick, it’s easy. If you can handle getting a tattoo, the laser is nothing. I’m getting my navel and bikini line done, and even decided to add underarms because I’m so impressed with the results (after only 3 sessions!).
Google
5.0/5
Nov 13, 2020
Google Ideal Image Richmond
After the first treatment I started to see results within that first week. The staff were very friendly. This was my second treatment and my nurse was Shauna. She was very personable, extremely friendly, and very meticulous in my treatment. I’m excited to see the final results.
Google
5.0/5
Nov 6, 2020
Google Ideal Image Richmond
Caroline was fantastic. She made sure I was comfortable thru the entire BBL visit. I look forward to my next visit with her.
Google
5.0/5
Nov 4, 2020
Google Ideal Image Richmond
It went well
Google
5.0/5
Oct 28, 2020
Google Ideal Image Richmond
It’s was great.
Google
5.0/5
Oct 22, 2020
Google Ideal Image Richmond
Miss Lisa was very good at explaining the various procedures. But what I most appreciated was her patience with walking me through the sign on to Zoom process! Thank you Lisa!
Google
5.0/5
Oct 19, 2020
Google Ideal Image Richmond
Love the ladies, service with ease! Have gone there for a while and 100% satisfied. I recommend the services at Ideal Image.
Google
5.0/5
Oct 19, 2020
Google Ideal Image Richmond
Very customer service friendly.
Google
5.0/5
Oct 16, 2020
Google Ideal Image Richmond
Ideal was very helpful and they answered all of my questions.
Google
1.0/5
Oct 13, 2020
Google Ideal Image Richmond
IDEAL IMAGE IS A SCAM! DO NOT SIGN ANY CONTRACTS WITH THESE PEOPLE! THEY ONLY HAVE ONE NURSE, THE SALES REPS ARE NOT TRUTHFUL, NOR ARE THEY UPFRONT ABOUT WHEN YOU WILL BE SCHEDULED AFTER SIGNING UP TO PAY THOUSANDS OF DOLLARS FOR THEIR SERVICES. YOU ARE NOT TOLD THAT YOU WILL BE PUT ON A WAITING LIST FOR SERVICES FOR MONTHS INDEFINITELY. SO, BASICALLY, IMAGINE PAYING THOUSANDS OF DOLLARS FOR A COSMETIC PROCEDURE THAT YOU HAVE NOT RECEIVED. AND DO NOT EVEN BOTHER TRYING TO GET OUT OF THE CONTRACT. THIS COMPANY HAS ZERO INTEGRITY AND WILL NOT ALLOW CANCELLATIONS EVEN THOUGH YOU HAVE NOT RECEIVED THE SERVICES. STAY FAR, FAR AWAY FROM IDEAL IMAGE.
Google
5.0/5
Oct 9, 2020
Google Ideal Image Richmond
It was pleasant and informative, thank you Ideal Image!
Google
1.0/5
Oct 5, 2020
Google Ideal Image Richmond
I highly recommend you go somewhere else! Their communication couldn't be worse. I made an appt, filled out medical paperwork and not until I was there, in the chair, did they tell me they couldn't do the service because of something on my forms. They had the forms-- why did they wait until I was there to look at them???
Google
5.0/5
Sep 29, 2020
Google Ideal Image Richmond
The staff at the Richmond location are lovely, my technician took the time to explain everything and make sure I was comfortable the whole time. Extremely sanitary and Covid safety measure are securely in place. Highly recommend!
Google
5.0/5
Sep 28, 2020
Google Ideal Image Richmond
The service was wonderful! I was so nervous about laser hair removal going in and my nurse did great job calming me down and explaining everything step by step. She was courteous, and checked on me the whole time.
Google
5.0/5
Sep 27, 2020
Google Ideal Image Richmond
Brandi from Tulsa was great and all the staff from Richmond Virginia were helpful.
Google
5.0/5
Sep 23, 2020
Google Ideal Image Richmond
The staff is super friendly, informative and accommodating. The actual experience of laser hair removal is legitimately quick and painless. I tried another company a couple years ago, and the results were totally unsatisfactory, as I am trying the same procedure again, in the same location on my face. There have been more results after two treatments with Ideal Image than there were in the 6 at Sona Med Spa.
Google
2.0/5
Sep 22, 2020
Google Ideal Image Richmond
Untimely appointment
Google
5.0/5
Aug 19, 2020
Google Ideal Image Richmond
Rachel was great. She was super professional and did her best to make me comfortable while I had my cool sculpting on. She deserves a raise!
Google
5.0/5
Aug 19, 2020
Google Ideal Image Richmond
Today was my very first treatment and I was pleasantly surprised how quickly the treatments went by. Rachel was awesome and before I could feel the pain slightly it was all over.
Google
1.0/5
Aug 7, 2020
Google Ideal Image Richmond
Last few times I went, I felt like they don’t really care for doing the work. They will do some side properly and won’t do the other, will barely do service on certain areas which they mark as service. I paid 4K for really terrible work.
Google
5.0/5
Jul 30, 2020
Google Ideal Image Richmond
Shawna and Whitney were great to work with. Highly recommend. Very professional. Very knowledgeable. Great bedside manner.
Google
5.0/5
Jul 21, 2020
Google Ideal Image Richmond
The nurse was very nice and informative. I appreciated her a lot!