Richmond (Glen Allen)

11331 West Broad Street
Suite 129
Glen Allen, Virginia 23060
804-621-0171

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Ideal Image of Richmond opened its doors in December 2011. This state of the art laser hair removal clinic is located in the Short Pump area off of West Broad Street. Ideal Image of Richmond is located in the same shopping center as ULTA Beauty, Trader Joe’s, and Longhorn Steakhouse in Short Pump Station shopping center. Short Pump Station is an eventful shopping complex offering everything from a variety of healthy foods and luxury dining to beauty solutions and home care needs. Ideal Image of Richmond welcomes walk-ins and remains current on the most up-to-date information in regards to laser hair removal. Come and visit us today!

We are conveniently located in the Short Pump Station shopping center next to Trader Joe’s and Ulta Beauty, just east of the Short Pump Towne Center on West Broad Street. We are across Broad Street from Home Depot and Target, 1/4 mile west off of I-64 on Broad Street.

North:
  1. Take I-95 South to exit 84B, and merge onto I-295 North.
  2. Continue to exit 53B and merge onto I-64 East.
  3. Take exit 178A, Short Pump Broad Street West.
  4. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
North (Using I-288):
  1. Take 288 North to West Broad Street East. Go approximately two miles, center is on your right.
South:
  1. Take I-95 North to I-64 West.
  2. Take exit 178A, Short Pump Broad Street West.
  3. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
South (Using I-288):
  1. Take 288 South to West Broad Street East. Go approximately two miles, center is on your right.
East:
  1. Take I-64 West to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
West:
  1. Take I-64 East to exit 178A, Short Pump Broad Street West.
  2. Go approximately 1/2 mile and the center is on the left in Short Pump Station.
4.3/5
4.3 /5
260 Reviews

Google
5.0/5
Oct 12, 2021
Google Ideal Image Richmond
Had my first laser removal appointment and it wasn’t no where near painful as I expected. Very painless should I say then waxing. Didn’t take no time for Katie to get the job done. I have recommended to friends laser hair removal instead of waxing.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Richmond
Julia did a wonderful job of injecting Botox into my areas of concern with awesome results. I had deep wrinkles which she softened and smoothed without making it look obvious! Best results ever!
Google
5.0/5
Oct 8, 2021
Google Ideal Image Richmond
It took a while longer than anticipated to get my lip fillers just right. The providers were patient and honest throughout the process and did not send me home until we were all happy with the result. That is very important. They cared about making sure I was leaving with what I wanted rather than saying "this is all we can do." I look forward to my future appointments.
Google
1.0/5
Oct 8, 2021
Google Ideal Image Richmond
I am very saddened that I was told that I was not in the age group or size of a person who would benefit the most from Coolsclupting. Also, drive hour each was, only to be told that and that they did not have what was needed for my treatment, and told to reschedule! Inexcusable! Just want my $$$$ back
Google
5.0/5
Oct 8, 2021
Google Ideal Image Richmond
This place has amazing staff... I have had 4 appointments here so far and I'm always greeted at the door in a kind and professional manner. I can literally have a great conversation with any of the techs... John is the most amazing, most patient person. He carries himself very well and is as professional as they get. Could probably handle any situation like a champ. Brooke is hilarious and made my most recent visit very pleasurable. Love this place and I 100% recommended.
Google
1.0/5
Oct 7, 2021
Google Ideal Image Richmond
Today’s experience was good. Amy was calm and respectful and was able to do my treatment at a pace I could handle. I wish that there was more consistency in the treatments. My first treatment was done very well. My second treatment was a disaster and the clinician was horrible. She did not listen to my limits and the entire experience was rushed. My third treatment was better than my 2nd but was also very rushed like I was on a conveyor belt. Each of the clinicians had different ideas on when or if I should shave before my treatment. Overall so far the hair removal part is working but the lack of consistency is not welcoming
Google
1.0/5
Oct 6, 2021
Google Ideal Image Richmond
Not happy I was told I wouldn’t start payments on my loan for 45 days they are starting it right away. I won’t even have started the treatment yet. Not ok with this.
Google
5.0/5
Oct 4, 2021
Google Ideal Image Richmond
Amy and Stacy were very nice and welcoming . The whole process was a breeze and I was informed about every step the whole way through !
Google
5.0/5
Sep 29, 2021
Google Ideal Image Richmond
I got a great deal on Botox and lip fillers here. My Botox treatment was done by Shawna and I HIGHLY recommend her for anyone who is a first timer like I was- she made me feel comfortable and she was really professional. I would definitely come back again!
Google
5.0/5
Sep 28, 2021
Google Ideal Image Richmond
Katie was wonderful and very personable. Great experience all around!
Google
5.0/5
Sep 28, 2021
Google Ideal Image Richmond
Brooke and John were great during my visit
Google
5.0/5
Sep 27, 2021
Google Ideal Image Richmond
Currently having laser hair removal done and the staff have been very friendly and I never have to wait for my appointment! Great experience so far!
Google
5.0/5
Sep 26, 2021
Google Ideal Image Richmond
John and Julia were amazing and so friendly! I didn’t know what to expect but the whole process was seamless, highly recommend!!
Google
4.0/5
Sep 24, 2021
Google Ideal Image Richmond
Sarah was very nice, professional and knowledgeable. 2nd visit 9/24/2021… Not happy that I couldn’t get my laser hair removal treatment today because I had a numbing cream that you don’t sell. It has the same active ingredients (lidocaine). I don’t want to buy your 50.00 cream when I was able to get it on Amazon for 15.00. I was told because it’s not your stuff the laser could damage my skin. I doubt they would be selling something that would damage your skin. This product has high ratings and no mention of skin damage. I don’t recall that being in writing or discussed it during my consultation. So I’m not happy about that at all.
Google
5.0/5
Sep 24, 2021
Google Ideal Image Richmond
I love every experience I have here with Ideal Image! The staff are super friendly and have all become friends of mine following my procedures. I absolutely recommend them whole-heartedly! I'll be coming back very soon to get more stuff done!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Richmond
My last nurse was really good. Quick with my treatment.
Google
5.0/5
Sep 23, 2021
Google Ideal Image Richmond
Very friendly staff, thorough explanation of services & care
Google
4.0/5
Sep 22, 2021
Google Ideal Image Richmond
I like my nurse. She is the best
Google
5.0/5
Sep 17, 2021
Google Ideal Image Richmond
My consultant Tiffany was very informative and easy to talk to. My 30 minute consultation went by very quickly, with me setting up an appointment. I am very excited about this journey I am about to take.
Google
5.0/5
Sep 17, 2021
Google Ideal Image Richmond
I had my first ever appointment today and I felt so comfortable the whole time! From being greeted at the front desk, to when I left, I have nothing but good things to say about my experience! Katie helped me out during my treatment and she was so comforting and friendly and really made me feel confident and at ease the whole time! If you’re looking for a place to do laser hair removal, look no more! This Ideal Image location is amazing! Looking forward to my next appointment 🙂 **UPDATE** i have nothing but good things to say and i just had my 5th appt! my latest appt was with Julia and she is amazing to say the least! i feel so comfy with her & drive from northern VA just to come to this location because it is 10000% worth it!! 10/10 recommend 🙂
Google
5.0/5
Sep 16, 2021
Google Ideal Image Richmond
Staff was friendly, courteous, knowledgeable, helpful and honest.
Google
3.0/5
Sep 15, 2021
Google Ideal Image Richmond
After my previous negative review, my issue was quickly resolved.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Richmond
Amy is amazing!! She was so professional and made he feel comfortable. She sat me down and talked me through the process and answered all of my questions. I look forward to seeing her again!
Google
1.0/5
Sep 8, 2021
Google Ideal Image Richmond
Not worth the money at all. No refunds and services are scheduled months after you pay. Worse experience ever!!!
Google
5.0/5
Sep 4, 2021
Google Ideal Image Richmond
Molly was great! Answered all of my questions!
Google
5.0/5
Sep 3, 2021
Google Ideal Image Richmond
Really good
Google
5.0/5
Sep 2, 2021
Google Ideal Image Richmond
Worked with Katie and Sarah. Very professional and helpful.
Google
5.0/5
Sep 2, 2021
Google Ideal Image Richmond
MINDY is amazing. She did my lip filler and this is probably my 5th time but it was the best time. She was very thorough, she is very sweet and answers any questions you have. I will definitely ask for her going forward. She was my experience 100% amazing!
Google
5.0/5
Sep 1, 2021
Google Ideal Image Richmond
Love everything about this clinic and my provider Julia!
Google
5.0/5
Sep 1, 2021
Google Ideal Image Richmond
Fantastic!!
Google
5.0/5
Sep 1, 2021
Google Ideal Image Richmond
Always have a great experience at Ideal Image. The staff, Jaz and Julie are awesome!
Google
5.0/5
Aug 30, 2021
Google Ideal Image Richmond
Amy Ruiz is amazing. Very nice and makes the appointment comfortable. She is a nurse who has a good background information
Google
5.0/5
Aug 25, 2021
Google Ideal Image Richmond
Customer service is always wonderful at the Short Pump location.
Google
5.0/5
Aug 25, 2021
Google Ideal Image Richmond
Julia is amazing! The only one I will ever let do my Botox!
Google
5.0/5
Aug 19, 2021
Google Ideal Image Richmond
Katy was so comfortable to work with! I got my down stairs area zapped and the conversation was light and fun and she took it at my pace so I was uncomfortable. This is the first time I’ve ever got something like this done and I was nervous at first but the aura of the place is real nice and the workers are just perfectly splendid.
Google
5.0/5
Aug 18, 2021
Google Ideal Image Richmond
Holly was very insightful and understanding. I didn't feel pressured at all and she had my best interests at heart.
Google
4.0/5
Aug 18, 2021
Google Ideal Image Richmond
I have had Coolsculpting (Shawna and Katelyn), Ultherapy (Katelyn) and Lip fillers and Botox (Julia). All 3 of these girls are awesome and did a wonderful job. They have made me feel better about myself already in just 4 months.
Google
5.0/5
Aug 18, 2021
Google Ideal Image Richmond
Amy was absolutely wonderful! She was friendly and instantly put me at ease with her warm personality. She was also knowledgeable and it was clear she knew what she was doing. At the end she made sure all my questions were answered and made sure I got set up with a new appointment. I hope I get her for all my future treatments.
Google
1.0/5
Aug 14, 2021
Google Ideal Image Richmond
Everything was fine until I was pressured to complete a loan application. Then I found out that your business has been paid for services I have not received. That is disgraceful. I am cancelling this service and have notified Ally that I do not want to proceed.
Google
4.0/5
Aug 12, 2021
Google Ideal Image Richmond
I recently ran into an issue with my account, but their representative John reassured me that he would resolve the issue and not to worry. John displayed so much professionalism and he followed through. I never met John prior to this incident, but I appreciated being treated as a value customer.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Richmond
Super friendly, great atmosphere
Google
1.0/5
Aug 9, 2021
Google Ideal Image Richmond
Only thing to say is: WORST EXPERIENCE AS A CUSTOMER 1. They do not care about customers 2. Front desk employees are NOT friendly nor welcoming 3. They took 8 months to complete a 3 month or less treatment. 4. Couldn’t even cancel unused services and get a return. 5. Did not even tried to work with me to have a better experience, just the opposite they were absolutely rude 6. Never attended me on time, always 10-15 minutes late The last appt was the only good experience, she was so nice at all times! The nurses were always nice, the issue is not the nurses. Only thing i agree with them is to still require masks! I do not recommend this place
Google
5.0/5
Aug 6, 2021
Google Ideal Image Richmond
My technician is the best I love her attention to my needs
Google
5.0/5
Aug 5, 2021
Google Ideal Image Richmond
Amy and John were awesome!
Google
5.0/5
Aug 4, 2021
Google Ideal Image Richmond
Katie was amazing, she really explained things well abs was great about helping me with any pain I had during my lease hair removal session.
Google
5.0/5
Aug 2, 2021
Google Ideal Image Richmond
Katie was so friendly and comforting. Fantastic and knowledgable about what she does. Thanks Katie for making this an easy first experience! And Jaz at the front desk is a perfect personality for customer service 🙂 thanks for all your help jaz! 🙂
Google
5.0/5
Jul 31, 2021
Google Ideal Image Richmond
Love every thing.hopeing to see some improvement..thank u
Google
5.0/5
Jul 30, 2021
Google Ideal Image Richmond
The lady I had today was very good. She was nice and informed me of what she was going to do and gave me an ice pack. She was awesome.
Google
5.0/5
Jul 29, 2021
Google Ideal Image Richmond
Wonderful
Google
5.0/5
Jul 28, 2021
Google Ideal Image Richmond
I felt welcomed from the time I walked into the door. My laser tech Amy was very informative, especially since it was my very first time. I am glad that I chose this location and Medspa to have my laser hair removal treatment of underarms. Thanks ladies I will be sure to tell my friends.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Richmond
Absolutely amazing from start to finish!
Google
5.0/5
Jul 24, 2021
Google Ideal Image Richmond
I was greeted very pleasantly as I entered. Everyone was very helpful and friendly and made me feel very comfortable. Katie did an amazing job on my cool sculpting today. A very pleasant experience.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Richmond
it was very relaxing experience i was made comfortable well informed about my procedure
Google
5.0/5
Jul 20, 2021
Google Ideal Image Richmond
Kate was the best!! She is so patient and kind!!
Google
5.0/5
Jul 19, 2021
Google Ideal Image Richmond
Excellent service from start to finish! Shawna was outstanding!!!! I would give them 10 stars!!
Google
5.0/5
Jul 17, 2021
Google Ideal Image Richmond
Julia did an amazing job helping me feel comfortable and secure as I came in for my first lip filler experience! She listened to what I wanted and how I felt and gave me a wonderful experience. I’ll definitely come back for my touch up!!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Richmond
They were very professional and sweet as can be. They made sure I was comfortable and explained everything in detail
Google
5.0/5
Jul 13, 2021
Google Ideal Image Richmond
Very thorough consultation. I appreciate how professional and organized the whole process was. Treatment was quick and Amy, my technician was friendly and attentive.
Google
4.0/5
Jul 12, 2021
Google Ideal Image Richmond
I previously had ultherapy on my face and had cool sculpting this time. The ultherapy was much more painful than I expected it to be. I reccommend asking for a facial numbing cream before the procedure. So far have noticed some improvement but it takes a couples months for full results. The last treatment was cool sculpting on my stomach. It wasn't as painful and I am noticing results already. The lady that did both my procedures was a critical care nurse before she came to Ideal Imagaine. She was knowledgeable and very friendly. Other than the pain and taking awhile to get scheduled it was a good experience for the money. Other places are significantly higher.
Google
5.0/5
Jul 9, 2021
Google Ideal Image Richmond
The nurse was wonderful in explaining everything and just a joy to talk to
Google
5.0/5
Jul 8, 2021
Google Ideal Image Richmond
I got my laser sessions done by Katie and Amy so far, and they were professional but also super sweet and funny. I felt very comfortable and relaxed. Jaz up at the reception desk was also super sweet and she even remembered my name and who I was! I’m so glad I came here for my treatment 🙂
Google
1.0/5
Jul 8, 2021
Google Ideal Image Richmond
I do not think it is fair to force someone into a contract and refuse to cancel on request. I do not think it is fair to have people sign contracts without having available appointments for service. I had very high hopes for this company. This was a very big disappointment. I would advice against.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Richmond
Katie was very thorough and friendly, she made sure I was well taken care of! I hope she is working when I go to all of my future appointments!
Google
5.0/5
Jul 2, 2021
Google Ideal Image Richmond
Tina Lin is pleasant & professional
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Katie is amazing !
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Katie was awesome. She made me so comfortable and explained every part of the procedure I had. John and Jaz were also very awesome, friendly people. Lots of good laughs and I was so comfortable.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Richmond
Great customer services and a clean environment.
Google
5.0/5
Jun 28, 2021
Google Ideal Image Richmond
I had Amy for my first ever laser hair removal and she was absolutely wonderful! She presented all the information to me beforehand, answered all my questions, and made me feel super comfortable. She told me exactly where it would hurt the most so I could mentally prepare myself, which I very much appreciated. She worked quickly and offered to let me take breaks if I needed it. She was fabulous, I’m so glad I had her for my first time and I’m honestly excited to go back!
Google
5.0/5
Jun 27, 2021
Google Ideal Image Richmond
I love working with Julia! Each time she does a treatment the session is done before I know it because we talk the whole way through! She’s super friendly and personable and she treats you with so much respect. Thank you Julia! #LaserHairRemoval The laser hair removal doesn’t hurt enough to make you cry but it can be a little uncomfortable on certain spots BUT! It’s 100% worth it!
Google
1.0/5
Jun 27, 2021
Google Ideal Image Richmond
Ideal Image is a complete scam!!! AVOID GIVING MONEY TO THEM! They consistently lie, make it nearly impossible to receive services paid for and no one can help resolve. EVERY ASPECT FROM BOOKING APPOINTMENTS TO RECEIVING SERVICES, REGARDLESS OF LOCATION, IS DIFFICULT and will be stressful. If they won’t help me, I hope I can help anyone who has not given $ to AVOID THEM. Employees are kind, locations are great but it is all a part of their scheme to get your credit card. DO NOT GIVE THEM ANY MONEY!!!! Check YELP reviews for more feedback on the MISREPRESENTATIONS of Ideal Image.
Google
5.0/5
Jun 25, 2021
Google Ideal Image Richmond
Jaz and Julia were awesome, personable, knowledgeable, and fast without feeling rushed. Great experience!!
Google
5.0/5
Jun 23, 2021
Google Ideal Image Richmond
The staff was very friendly, knowledgeable and professional. My appointment was stress free and pleasant. I would highly recommend them.
Google
5.0/5
Jun 23, 2021
Google Ideal Image Richmond
It was the first time that Amy did my treatment. She was perfect. I am going to do all my other treatments with her. She was so sweet and friendly. Also she was so professional and knowledgeable.
Google
1.0/5
Jun 18, 2021
Google Ideal Image Richmond
Felt pressured to schedule and appointment when I requested a day and a time for it, after a consultation I did not like the fact that I needed to pay for services up front. Even before making appointment and meeting the person that is to perform the procedure- it felt rush and I just did not feel comfortable
Google
2.0/5
Jun 15, 2021
Google Ideal Image Richmond
The staff at this location are great! The problem I have is with the scheduling. My appointments have been canceled way too many times either by the staff or the computer system. I travel over 2 hours to get to these appointments and schedule them far in advance and plan my days around these appointments. I do not appreciate being told the day before my appointment that it has been canceled - "oh but we rescheduled you for the following Saturday". This never works for me. Most people have a life and can not just rearrange their schedule in a moments notice. Then the next available appointment is 2 months out. This is very frustrating.
Google
5.0/5
Jun 12, 2021
Google Ideal Image Richmond
John was very helpful and Amy is always very knowledgeable and answered all my questions graciously. I would highly recommend this clinic.
Google
4.0/5
Jun 10, 2021
Google Ideal Image Richmond
I initially signed up just wanting to get information on laser hair removal. The associates that helped me were so professional and knew their stuff, it immediately made me feel comfortable in knowing that I’d be in safe hands with the procedure!
Google
5.0/5
Jun 3, 2021
Google Ideal Image Richmond
Great
Google
5.0/5
Jun 2, 2021
Google Ideal Image Richmond
Staff was very friendly. She explained everything to me and she told me what to expect. They made me feel very comfortable and it’s a very professional environment
Google
5.0/5
Jun 2, 2021
Google Ideal Image Richmond
It was an amazing experience and was reassured the whole time
Google
5.0/5
Jun 1, 2021
Google Ideal Image Richmond
I really enjoyed my time spent at the ideal image location today. Shawna was very sweet and knowledgeable about the process of the procedure that I had got done. I also appreciated the fact that even though my appointment was only for the first four sessions she offered me to come back same day to finish the rest as I had paid for eight to be done. I would definitely recommend this place and location to anyone!!
Google
5.0/5
May 31, 2021
Google Ideal Image Richmond
Great customer service, Rashedra did an excellent Job answering my questions. I’m sure I misspelled her name, accept my apologies.
Google
5.0/5
May 28, 2021
Google Ideal Image Richmond
They often say 3rd times the charm but for me it was the 6th time with Amy during my treatment. As long as I’m in the area she will be my provider. Her kindness and love for what she does was immediately felt. I never have a bad experience with any of the providers but she was my favorite! Thank you Amy for taking such good care of me. May God bless you.
Google
1.0/5
May 26, 2021
Google Ideal Image Richmond
I would suggest going somewhere else. They take your money and then when you should have a credit on your account for work not done they tell you the credit is not on your account and to come back for another consultation so they can take more money. Very unsatisfied with the results and the personnel.
Google
5.0/5
May 25, 2021
Google Ideal Image Richmond
Great!
Google
1.0/5
May 20, 2021
Google Ideal Image Richmond
Terrible. Wrong information provided.
Google
5.0/5
May 13, 2021
Google Ideal Image Richmond
the consultant was very thorough and honest with her responses. She didn't try to oversell me and I feel very comfortable with my upcoming procedure
Google
5.0/5
May 12, 2021
Google Ideal Image Richmond
Katie made my laser hair removal super easy as a beginner
Google
5.0/5
May 10, 2021
Google Ideal Image Richmond
Great
Google
5.0/5
Apr 30, 2021
Google Ideal Image Richmond
Katie was nice and professional as well as efficient. Great interpersonal skills, which made me feel less anxious during my first treatment. The receptionists up front, who schedules your next appointment was nice as well. So overall I’d definitely recommend them for anyone in the Richmond area looking to receive laser hair removal.
Google
1.0/5
Apr 29, 2021
Google Ideal Image Richmond
Family member was interested in a treatment. The sales consultant told her she would get the treatment in about one month. The business charged her card, but the scheduler called today and indicated first appointment would be in OCTOBER! This is April. In my personal opinion, it reeked of deceptive sales practices. She is trying to get her money back. I hope the business does the right thing and refunds her money. I see that others have also experienced this issue. That’s very distressing.
Google
5.0/5
Apr 28, 2021
Google Ideal Image Richmond
I was impressed with how good the procedure went..Never felt any pain from Botox injections..Will B goin back 4 more services..Staff were very friendly, & helpful...
Google
5.0/5
Apr 28, 2021
Google Ideal Image Richmond
I really loved the service ( hair removal for bikini / under arms / upper lip ) provided by Julia . I never made a comments about some one over the google , that much I loved her service and make me to give some appreciation through this review .
Google
5.0/5
Apr 27, 2021
Google Ideal Image Richmond
My technician was great! I felt like she explained everything well to me and made me comfortable before, during, and after the procedure! Looking forward to the rest.
Google
4.0/5
Apr 26, 2021
Google Ideal Image Richmond
In person consulting is needed because it is difficult to tell the true pigment of hair follicles over zoom. The original plan based on payment and my consultation was the entire face but when the day of treatment came it turns out over half of the planned treated area is dark auburn and cannot be treated. Instead of my entire face now its only my chin and a few spots on my neck that can be treated. I felt really disappointed. The best part was the customer service I received. ***UPDATE***NURSE Katie is awesome and I highly recommend getting your treatment with her. She did a very thorough job and even tried the hair follicles that were auburn. ***UPDATE 5TH TREATMENT*** I have been getting my treatments with Katie every time and the results are awesome! The treated areas that were first thought to be auburn are now gone. If it weren't for Katie's second opinion and willingness to atleast give it a go I would have not achieved this much of results. 4 more treatments left to go!
Google
5.0/5
Apr 25, 2021
Google Ideal Image Richmond
Excellent experience!
Google
5.0/5
Apr 19, 2021
Google Ideal Image Richmond
Oh my goodness!! I forget her name but she was so sweet. This was my second laser hair apt ever and I'm only 17. She took her time and let me take breathes in between every couple of...im not sure what to call them so we're just gonna go with shots. She reminded me of all the things to not do and told me about the numbing cream in case I wanted to try it. I will definitely be coming here to do multiple other parts of my body in the future!
Google
5.0/5
Apr 19, 2021
Google Ideal Image Richmond
The experience was amazing every time I come for services they always do a fantastic job.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Richmond
Just had my first laser session with Katie and she was absolutely amazing! She is super professional, practiced all the safety guidelines and was very knowledgeable about my my service and other services that I inquired about. Katie walked me through the entire process as she administered which made me feel really comfortable. The location was clean and calming and I didn’t have too long of a wait before getting started. Great first experience!
Google
5.0/5
Apr 17, 2021
Google Ideal Image Richmond
Shawna was excellent. She let me know every step of the way what to expect. We had a nice conversation too.