Virginia Beach

4725 Virginia Beach Blvd
Suite 140
Virginia Beach, Virginia 23462
757-802-3940

Current Promotions

Monday 08:00am - 06:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Virginia Beach is surrounded by water and minutes away from the largest naval base in the world. This means that we treat our Military clients with needs of eliminating stubborn fat and the convenience of smooth, hair-free skin. Also, enjoy our other services that treat sun spots, age spots, skin lifting & tightening and wrinkles. With the services that we provide, we can deliver a personalized treatment proposal that is unique to each client with natural, long lasting results.
  • Our Nurse Practitioners and Registered Nurses have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting, Ultherapy, BroadBand Light Therapy, and injectables including Botox, Juvéderm, and Restylane.
  • Our friendly staff are eager to talk about any concerns you may have. No concern is too big or too small. Call or walk in to Ideal Image Virginia Beach, we’d love to help you!
From West/Northwest:
    1. Begin on 64 East.
    2. Take the 264 East exit towards Virginia Beach.
    3. Continue about 7 miles and take Exit 16 for Witchduck Road.
    4. Take right onto S Witchduck Rd. Continue less than a mile and take right onto Virginia Beach Blvd.
    5. Continue approximately one mile and then turn right into the Towne Center Market Place shopping center.
    6. The shopping center will be about 100 yards before the intersection of Independence Blvd and Virginia Beach Blvd.
From East:
    1. Take 264 West to Exit 17B for S Independence Blvd/Pembroke Area.
    2. Continue on Independence Blvd for less than a mile and turn left on to Virginia Beach Blvd.
    3. Take first left into the Towne Center Market Place shopping center.
From North (Eastern Shore):
    1. Follow US 13 South to the Chesapeake Bay Bridge Tunnel.
    2. Exit on to Independence Blvd.
    3. Continue for about 4 miles then turn right on to Virginia Beach Blvd.
    4. Take first left into the Towne Center Market Place shopping center.
From South (North Carolina):
    1. Follow NC-168 North to VA-168 North/Chesapeake Expressway.
    2. Take Exit 12 to merge on to VA-190 East/Kempsville Rd.
    3. Continue about 9.5 miles on Kempsville Rd which will turn into Witchduck Rd.
    4. Turn right on to Virginia Beach Blvd.
    5. Continue approximately one mile and then turn right into the Towne Center Market Place shopping center.
    6. The shopping center will be about 100 yards before the intersection of Independence Blvd and Virginia Beach Blvd.
4.1/5
4.1 /5
482 Reviews

Google
4.0/5
May 13, 2022
Google Ideal Image Virginia Beach
I have had mostly good experiences here. Very transactional and hard to see the same person if you like them. Seems like they’ve had high turnover because I’ve never had the same person twice. Best price for Botox you will see anywhere, so I’m not complaining about the every changing staff. If you want to see the same person, go somewhere else. If you want to only pay $8.90 per CC, this is the place for you (that’s why it’s the place for me)
Google
1.0/5
May 12, 2022
Google Ideal Image Virginia Beach
Learn to tip
Google
1.0/5
May 5, 2022
Google Ideal Image Virginia Beach
If anyone is thinking about becoming a member at Ideal Image I would strongly advise against this. They do not care about their customers, nor do they care if they keep one/lose one. They will collect your money up front for services they’ve contracted with you, but they do not follow through on their end with scheduling/keeping their appointments. They have poor customer service, poor scheduling, and a high turnover rate with their employees. Go find a local establishment that actually care about the customers they have.
Google
1.0/5
Apr 28, 2022
Google Ideal Image Virginia Beach
THE CUSTOMER SERVICES IS TERRIBLE! I will never use this company again due to the poor customer service. I called the 800. Be. Ideal, the est time was 20 minutes. I waited 40 min which is fine. I FINALLY got someone on the phone and she TRANSFERRED me immediately, then I WAITED another 20 minutes. Someone answered then proceed to hangout the phone and DIDN'T bother to call me back. SO I called back and waited another 30 minutes. And was TRANSFERRED again. After almost TWO and a HALF HOURS, I finally recieved service. This is after I put in a request through email and was told they would call me 3-5 business days and I never heard anything from them.....
Google
5.0/5
Apr 27, 2022
Google Ideal Image Virginia Beach
I love Kristian at the Virginia Beach location!!! She's so sweet...best personality!!
Google
1.0/5
Apr 25, 2022
Google Ideal Image Virginia Beach
For past 2 years it has been a nitemare. I can't believe I am paying for these services and am treated so poorly. Calls not returned, no appointments available for months, improper medical techniques, no consistently in technique. Told different information about prep for appts. And no resolution!!! Ot is a stress my life did not need but no one responds. Staff says the same thing, and are not happy working at Ideal Image.
Google
3.0/5
Apr 22, 2022
Google Ideal Image Virginia Beach
Getting set up was weird considering I had to do a zoom session. I don’t feel that my areas of concern were fully noticeable on a video screen. After the consultation, I haven’t been able to get an appointment. What did I just pay for?
Google
1.0/5
Apr 20, 2022
Google Ideal Image Virginia Beach
Dont get me wrong the staff is super nice and everybody is nice that works here..... but ever since i've been coming here summer of 2020 iv'e grown hair in places i've never had hair in... the only result i've experienced is the hair isn't coarse anymore but I have way more hair on my face and chest that i've ever had before and they do not want to compensate me for it all they had to say was do more treatments but that has made it even worse .. i have no hormonal imbalances or any other situations that would cause me to grow hair.. it is very much of an inconvenience for me because now i have to spend more money else where.. tried reaching out to them once again but nobody wants to help, this is very upsetting and has also hurt my confidence with the new hair growth.
Google
1.0/5
Apr 20, 2022
Google Ideal Image Virginia Beach
Horrible customers service all around unable to get anyone on the phone, no call backs when promised, receptionist needs training on how to handle customer relation issues. Even though my issue got resolved the approach was very unwelcoming. The receptionist was extremely condescending and confrontational. Went to office to see if I could get a appointment scheduled which was the responsibility of the facility which they failed to do. (BACKSTORY)When I was at my previous session they told me that the schedule for my next appointment was not out as of yet. So they would call me and schedule one in the upcoming week. Never happened! I called numerous times no answer so I decided to go into the office. While explaining my concern and frustration the receptionist and how I felt the lack of care and neglect we they have shown me. she got very abrasive and began to interject without listening to my concerns I had to remind her that she is a direct representation of the company and I did not appreciate the fact that she was so rude. Which i was told to bring the concerns to customer services or corporate *ALARMING* also I was told that they are undermanned that is why they have the back up of almost 100 appointments . However this shouldn’t be a problem for the customer this is a management issue . The services i require has time frames for follow up appointments which is crucial in order to receive optimal results. By not being able to get these appointments within the required time frames will reverse the effect of the procedure. Sigh long story short after leaving the office furious because I was unable to have my dilemma resolved and mentioning that I will cancel service and Demand a refund due to failure to meet obligation I was then given a call ten minutes later with the most sarcastic condescending tone that they were able to find me an appointment . Why do i have to go to such extreme lengths to receive the services which ipaid for? I had such high regards for IDEAL IMAGE but at this point I just want to finish out my couple of sessions and NEVER LOOK BACK! Hopefully things improve in the future.
Google
1.0/5
Apr 14, 2022
Google Ideal Image Virginia Beach
I have not been seen in 5 months. There is no availability. The employees are wonderful but this is unacceptable for a service that I have spent thousands of dollars on! I called the customer service line for Ideal Image and the lady on the other end was very rude telling me that it is "neither here nor there if they don't see me"...like what!?
Google
1.0/5
Apr 14, 2022
Google Ideal Image Virginia Beach
Consultant was rude and not very comforting. She was cocky and told me that the service was most expensive.
Google
5.0/5
Apr 13, 2022
Google Ideal Image Virginia Beach
Tech was awesome
Google
5.0/5
Apr 13, 2022
Google Ideal Image Virginia Beach
The lady who helped me set up everything, Cynthia, was very nice, funny and helpful.
Google
5.0/5
Apr 11, 2022
Google Ideal Image Virginia Beach
I enjoyed speaking to the young lady and getting ample information.
Google
5.0/5
Apr 6, 2022
Google Ideal Image Virginia Beach
It was great! Not painful and the tech was super friendly
Google
1.0/5
Apr 6, 2022
Google Ideal Image Virginia Beach
My experience was one that was very stressful and I am canceling my membership due to the inability to get an appointment for the services I paid for. I specifically told the saleswoman that I needed to get seen within the next two weeks and she assured me that this would happen and when I tried to get an appointment they told me I was looking to the summer in order to be seen!
Google
1.0/5
Apr 6, 2022
Google Ideal Image Virginia Beach
4 month update: The nurse took pictures, but did not show them side by side to see the lack of change. I have measured my waist and weight almost every week since the procedure and have seen less than an inch difference in the treatment area. My weight is within a few pounds and that depends on my last meal. She kept pushing to purchase more applicators, even though the first 4 have had little impact and both my consultation and procedure nurse said my initial procedure should be sufficient for my goals. She told me fat removal affects weight like removing cotton balls. It insults my intelligence and a simple google search can show average density of fat compared to muscle (or almost anything else). This was a huge waste of my money and time. I wish I would not have thrown my money away and I will tell everyone else the same. I want a refund because your product does not work. Original post: it has been just over 4 weeks since my treatment. I had 4 applicator on my stomach and flank for cool sculpting. I have also increased my exercise from 1 or 2 times a week to 3 or 4. So far, I have not noticed improvements. My waist is within a half inch of pre-treatment size. My weight is within 5 pounds. Most aggravating, what use to be a relatively hard stomach is actually softer and flabbyer. I am very unsatisfied at this point.
Google
5.0/5
Apr 4, 2022
Google Ideal Image Virginia Beach
This was my consult on zoom and Sara was very polite and knowledgeable. She provided me with a package treatment and helped me set up payment plan. She answered all my questions and even showed customers results. I appreciated her assistance. I hope the rest of ideal image are just as helpful as Sara. 🙂
Google
1.0/5
Mar 28, 2022
Google Ideal Image Virginia Beach
I have appointments at 8;00 o'clock , I when there 8:05 two of the girls in the front desk was busy on the phone im standing and way after there finish a phone ! after they finish they say im later 10 muinit , I have to Reschedule Im telling them because i have to wait 7 muinuit for you guy talk on the phone ! It's not great customer service, I don't recommend this place ! This not Work what you spend and what you Expect. You can wait for them per month or if you have appointments you still waiting for them 10-15 muinuit but when you later 5 muinuit, they want you scheduled back . I DONT WANT COME BACK AGAIN,POOL SERVICE
Google
1.0/5
Mar 26, 2022
Google Ideal Image Virginia Beach
I’m not one to leave reviews but the experience was so miserable just to get appointments SPARE yourself the misery!! It was my first experience with this kind of stuff. I paid for services in advance (come to find out a dermatologist doesn’t do this) and then they cannot deliver on what you already paid for. Might be cheaper than a dermatologist but is it when they cancel on you constantly? Or don’t properly prepare you for the service (like hey stay out of the Sun for 4 weeks before IPL) then you can’t receive it anyway…Not worth the hassle.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Virginia Beach
Kathy…You are awesome!! Thank you for going over and beyond to help me. Giovonni you are very compassionate!!! I can’t thank you both enough for making my appointment comfortable and seamless!!!
Google
5.0/5
Mar 25, 2022
Google Ideal Image Virginia Beach
Kaylen makes you so comfortable and she has the highest level of professionalism. Thank you for a great experience!
Google
5.0/5
Mar 22, 2022
Google Ideal Image Virginia Beach
I am grateful for my experience with Christian today 3/22/22 and for my experience withNicole (Nikki) and Taylor. Thank you so much!!!! Kudos to them all. Angela Higgins
Google
5.0/5
Mar 21, 2022
Google Ideal Image Virginia Beach
Love the staff(especially the front desk)! and I've had great results. Sadie & Aly are the best!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Virginia Beach
This was my first time getting Botox . I was a little nervous but the nurse did such a wonderful job. I worked with Kristian. She was super informative and walked me through the whole process. I am super happy with my results!
Google
1.0/5
Mar 6, 2022
Google Ideal Image Virginia Beach
DO NOT COME HERE YOU WILL WASTE YOUR TIME AND MONEY!!!!! They robbed me for 3,600 hundred dollars . I experienced the worst experience ever, my consolation I was told a certain amount, but once I received the first bill it was a different story, then my first visit they couldn’t find my chart when they finally did after sitting there for an hour and a half there was an issue with the treatments that I already discussed with the consultation person and they stated I had too purchase an additional price that was discussed prior. I was informed I had to reschedule, because the procedure wasn’t able to be performed. Mind you at that time I had a full time job and in college preparing for graduation, so I had finals my time was very limited. When I returned back from taking time from work I was told that what I requested was not what was said ,so they tried to get me to pay for more sorry not happening. Once the procedures were all done never ever seen NOOOO RESULTS and my first bill was not what I agreed when signing the forms it was an additional $30 ,extra this took place 2019 and I’m currently still paying. I wrote and had spoken to their higher up ,no resolution what I was told unfortunately there is nothing that can be done. What is really odd the person that did my consultation was no longer working there ???? I tried reporting this fraudulent company to BBB , but wasn’t able to find them on their website WOW what a coincidence. If you want to see results and get your monies worth, I strongly encourage to see a plastic surgeon. visit to have the pr
Google
5.0/5
Mar 3, 2022
Google Ideal Image Virginia Beach
All of the staff are courteous and professional. I've been a client for several years and I still enjoy the treatments. My skin looks great and I am pleased with the service. Thank you.
Google
2.0/5
Feb 28, 2022
Google Ideal Image Virginia Beach
The tech was very rude the second I walked in for my treatment. She had started the laser hair removal and she was doing an incorrect area. I’ve had 4 of my 6 treatments done already so I know what area I paid for and she seemed as if I was in the wrong to the point that she had to talk about changing my contract and rescheduling for the correct area.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Virginia Beach
The front desk was able to get me in last minute. I had to go back 10 days later for a botox touch up and the results are really good.
Google
1.0/5
Feb 24, 2022
Google Ideal Image Virginia Beach
This company is fraud all the way!!
Google
2.0/5
Feb 22, 2022
Google Ideal Image Virginia Beach
Most employees seem very new and timid. Front desk staff are not happy. The energy feels like a hair salon that they should be doing services for free as they are just learning. Turnover is high. So difficult to get appointment for cool sculpting. I had Botox and they said “sorry we don’t have time for a follow up appointment but you can call everyday and check…” I canceled my membership and will not recommend friends- I would rather to go to a higher end medical spa and spend the extra money for a more comfortable and easier service. Nikki was amazing cool sculpt and Laura was great for Botox.
Google
5.0/5
Feb 22, 2022
Google Ideal Image Virginia Beach
Good afternoon, Tasha with ideal images is absolutely amazing!! She had outstanding customer service and patience with me while getting me set up for services! She is a great representation of this company. I am extremely appreciative for everything she has assisted me with and always being an email away!
Google
5.0/5
Feb 18, 2022
Google Ideal Image Virginia Beach
Very friendly and easy going. Great results. Gave me an unexpected discount when I checked out!!
Google
1.0/5
Feb 18, 2022
Google Ideal Image Virginia Beach
I have never taken the time before to write a review about any office or any business but my experience with this Virginia Beach has been hell ever since I started this laser hair removal and I'm tired of this office and I am a bit ticked up with the professionalism and the way they handle situations at that specific office.. .I've had trouble with the contract as well as appts .. It took 4 tries and a call to customer service for them to finally fixed my contract to what I was quoted for , everytime I went there everyone seemed confused on what Part of my face the treatment was for .. The office has no issue with cancelling your appt with no effort to try to get you a next appt .. I understand that situations happen but this constantly keep happening and do not call me 30 mins before my appt to cancel and then offer me another appt that's 30 days away .. their attitude is so nonchalant it's like they thinking "it's your money , your treatment and your problem so either you take that appt or there's nothing else we can we can do".. goodluck to anyone who's thinking about going there for treatments and bravo to any current clients there that hasn't been having any issues with them , guess you guys are the lucky ones because my experience has been hell ..
Google
1.0/5
Feb 18, 2022
Google Ideal Image Virginia Beach
This is, no exaggeration, the WORST ideal image location I’ve ever been to. I’ve moved around to a few cities through my treatment and this is probably the worst managed location. I have been trying to get in touch with Clayton (the manager) for months. He apparently doesn’t come in to this location. He also is unreachable by phone. And by email. He must be a ghost. I scheduled an appointment and drove all the way there just to be told the room for my treatment was shut down and my provider was leaving. Seriously?????! I’m beyond annoyed. If the other location wasn’t so far I’d move my account over there. Awful.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Virginia Beach
Laura extremely knowledgeable helpful and friendly!!! Thank you!!
Google
5.0/5
Feb 15, 2022
Google Ideal Image Virginia Beach
I’ve had treatments by multiple nurses here and they are ALL amazing. Kaylen, Laura, Kayla, and Taylor are all so great at what they do as well as the front desk staff 🙂
Google
5.0/5
Feb 15, 2022
Google Ideal Image Virginia Beach
Kaylen was wonderful with my service! She was friendly and took her time!
Google
5.0/5
Feb 15, 2022
Google Ideal Image Virginia Beach
the tech was so nice and talked which made the experience awesome
Google
5.0/5
Feb 13, 2022
Google Ideal Image Virginia Beach
Best results ever cant wait till my next appointment!
Google
5.0/5
Feb 11, 2022
Google Ideal Image Virginia Beach
Kaylen was extremely good..... Thank you so much.
Google
5.0/5
Feb 11, 2022
Google Ideal Image Virginia Beach
Kristian was so awesome! Super nice and attentive!
Google
4.0/5
Feb 11, 2022
Google Ideal Image Virginia Beach
It was very friendly. Nice presentation but I didn't think it would cost as much.
Google
3.0/5
Feb 11, 2022
Google Ideal Image Virginia Beach
The overall effectiveness is great however I have had a lot of issues with getting appointments or ideal calling to reschedule or cancel appointments. Today, my treatment was interrupted by the nurse having to be on a conference call during my scheduled appointment. I wish they would have told me or scheduled around this appointment I made 2 months ago. These treatments are not cheap and it should not be this type of experience. I will say I love the woman who did my treatment and typically she is on top of it and personable.
Google
5.0/5
Feb 11, 2022
Google Ideal Image Virginia Beach
I want to give a shout out to Aly and Payton (front desk) as they do not get acknowledged as much as they should. They were both friendly, helpful, and professional! Awesome experience! The customer service at Ideal Image is excellent. You are not just a number to them. They truly care about you!! I highly recommend them! Nickii is outstanding!! She is very understanding of her clients needs! I highly recommend her! - Dr. Kraft
Google
5.0/5
Feb 10, 2022
Google Ideal Image Virginia Beach
The nurse was very informative and attentive. The desk staff were friendly and helpful.
Google
5.0/5
Feb 10, 2022
Google Ideal Image Virginia Beach
Kristian was my nurse for my first laser hair removal appointment, she made me feel very comfortable and answered all of my questions! Might I add the front desk is also very helpful, they set the mood for the whole office! I can’t wait for my next appointment ❤️
Google
5.0/5
Feb 9, 2022
Google Ideal Image Virginia Beach
Service was great! Christian is amazing! Very calming and assures what is happening and the feeling is normal. Constant communication and talking during procedure.
Google
5.0/5
Feb 9, 2022
Google Ideal Image Virginia Beach
I get a Brazilian every time I have kaylynn and I absolutely adore her she's thorough and quick and very patient and comforting definitely would recommend
Google
5.0/5
Feb 5, 2022
Google Ideal Image Virginia Beach
Nickki and the staff are super friendly and answered all of my questions. I will definitely be back, thanks ladies!!!
Google
5.0/5
Jan 29, 2022
Google Ideal Image Virginia Beach
Laura was amazing my lips and fine lines are gone. Years off my age
Google
5.0/5
Jan 28, 2022
Google Ideal Image Virginia Beach
Fast, very nice people
Google
5.0/5
Jan 26, 2022
Google Ideal Image Virginia Beach
Laura was super informative and personable. She explained the process wonderfully and made me feel comfortable as a new client. I’m looking forward to the final results
Google
1.0/5
Jan 26, 2022
Google Ideal Image Virginia Beach
I am 5 feet 4 inches and 118 pounds . I had 24 cycles. It cost me a lot of money! I followed their plan exactly, and it did nothing . It totally wastes time and money! I wish I had never done this. Save your money ! Don’t go there!!!!
Google
1.0/5
Jan 25, 2022
Google Ideal Image Virginia Beach
Disappointed in my entire experience. I would not recommend this place. Saving you a lot of time and money with this review.
Google
1.0/5
Jan 19, 2022
Google Ideal Image Virginia Beach
On behalf of Kryssi Krys who they SOMEHOW blocked from making reviews please see the review of her experience below: Don't let them pressure you into anything. The staff at ideal image are great but corporate is terrible they don't care at all. They bait you into signing then you're trapped!!!!!! They are rude and pushy! I called to request one service that wasn't resolve the issue i was haveing to give me the results I was asking for and got baited into an additional service. Had I been told up front that the service wouldn't fix the area of concern I wouldn't be dealing with this and they wouldn't have had the opportunity to reel me in. They will call you to say there isn't anything they can to or only handle part of the issue. They will call you, email you, respond to your review with no resolve.I hate to say this but they are scammers! To the people that have great experiences I honestly happy for you and I wish that was the case for me. Don't let the smiles and the zoom consultation (which i should have walked away then because how can you fully tell me what i need from a phone call that used with my phone) pull you into something you'll never be able to get out of. I'm stressed out and frustrated with this company and I will never have anything to do with them.
Google
1.0/5
Jan 19, 2022
Google Ideal Image Virginia Beach
PLEASE KEEP YOUR MONEY!!!!!…I paid them in full and they promise me something they could give me but chose not to!, All because they want more money from you, I have finished my contract with them and I at least still have 35% facial hair when they promise at least 80%, Throughout my contract I would call the one 800 number and act like a new client and every time they were promised me complete hair removal from the face, Some days I was show up and would zap me like five or seven times and send me right out the door but I don’t even know how that’s possible when I have a whole beard full of facial hair…..These antics are not appreciated, They play with my emotions and self-esteem And it’s crazy because I had the money to pay them whatever they had ask for , Pay them in full no questions asked But now I’m home still looking like the bearded lady having to shave
Google
5.0/5
Jan 19, 2022
Google Ideal Image Virginia Beach
Great service
Google
3.0/5
Jan 18, 2022
Google Ideal Image Virginia Beach
Nicole was amazing!! So professional & super nice.
Google
5.0/5
Jan 17, 2022
Google Ideal Image Virginia Beach
Kristian did my IPL a she did a wonderful job! Already seeing results and it has been less than 2 weeks. The front desk staff is also wonderful and always so pleasant!
Google
5.0/5
Jan 16, 2022
Google Ideal Image Virginia Beach
Kristian who did my laser hair treatment was wonderful. She was very nice and explained everything that she was doing. Then made sure I was okay during it. She was very gentle which I greatly appreciated since it not the most comfortable. Then made sure I knew the aftercare for the best results. Definitely will be requesting her from now on for my appointments!
Google
1.0/5
Jan 12, 2022
Google Ideal Image Virginia Beach
Does anyone know how to release yourself from this contract if you DO NOT want any services from Ideal Image ever, not today, tomorrow, or any time in the future!!!! Please make sure you read your contract from top to bottom. Make sure your treatment is actually for your area of concern. Don't get caught up in the excitement when you talk to your representative and wind up getting additional services. Get one treatment at a time, if you call for one area stick to just that area. Ask the representative and the employees at the center a thousand questions because the representative might say one thing and they'll say another.Take a day or two before you commit because once you sign you WILL NOT BE ABLE TO GET OUT OF IT regardless if you've received services or not. Take today it from me don't get overly excited and please take your time before you sign! I don't want this review to take away from the ladies that work at the actual ideal image facility they were extremely kind and understanding
Google
5.0/5
Jan 5, 2022
Google Ideal Image Virginia Beach
Loved Christian and rya!
Google
5.0/5
Jan 5, 2022
Google Ideal Image Virginia Beach
Kristian was awesome. Today was my first appointment and she made me feel comfortable. Great job. I will absolutely schedule with her again.
Google
5.0/5
Jan 3, 2022
Google Ideal Image Virginia Beach
Fantastic! Taylor was great!
Google
1.0/5
Dec 30, 2021
Google Ideal Image Virginia Beach
After I scheduled my procedure. It was canceled. I was not contacted to reschedule. Since that time my Dermatologist has advised against it. I contacted Ideal Image to get a refund since I hadn't had any portion of the procedure done. They refused. Over $1000 down the toilet.
Google
5.0/5
Dec 27, 2021
Google Ideal Image Virginia Beach
The staff is always so kind. The service was quick and easy and I’m always put at ease and made to feel comfortable.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Virginia Beach
Taylor and Moriah are so sweet! Every service I have ever received here has been an amazing experience!
Google
5.0/5
Dec 14, 2021
Google Ideal Image Virginia Beach
Natalia was such a joy to work with!!! I really enjoyed my experience with Ideal Image and Natalia was a big part of that. I look forward to coming back to see her for anything else I need in the future!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Virginia Beach
Nikki, Taylor and Kara were great! Will definitely be back!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Virginia Beach
Natalia was awesome, thank you!
Google
1.0/5
Dec 2, 2021
Google Ideal Image Virginia Beach
They say that they will call when the schedule opens for the next month but they never do.you have to call to make it. Even when you do they have no concern for keeping appointments. They continuously made me reschedule my appointment. The first time I got a text the same morning at 8am confirming my appointment. I missed a call at 850am and showed up to my appointment to find out ir was canceled. I rescheduled it and the same thing happened. I was told the office manager only comes in on Tuesday and the staff does whatever they want the rest of the time. I can certainly tell because I've been dealing with this location for almost 3 years and in the beginning it was not like this.
Google
1.0/5
Nov 30, 2021
Google Ideal Image Virginia Beach
This was a horrible sale pushing
Google
5.0/5
Nov 28, 2021
Google Ideal Image Virginia Beach
Kristian is definitely the kindest and most professional nurse I’ve met here. She took the time to make sure I was okay during the entire laser hair removal process. 10/10 I recommend.
Google
5.0/5
Nov 27, 2021
Google Ideal Image Virginia Beach
I was able to get an awesome Black Friday deal & a payment plan that works for me!! I purchase every year on Black Fridays & get enough to last me all year & pay it off in that year as well so it works great!’
Google
2.0/5
Nov 22, 2021
Google Ideal Image Virginia Beach
Treatment of service is top notch. Just make sure that whatever treatment area you receive, you get the correct name of the area, that's where you can get screwed over at and end up paying way more than you expected.
Google
5.0/5
Nov 16, 2021
Google Ideal Image Virginia Beach
Laura did my lip filler and Botox-she was so gentle and love how my lips look!
Google
5.0/5
Nov 14, 2021
Google Ideal Image Virginia Beach
Kaylen was ABSOLUTELY AMAZING!!! She took the time to make sure my treatment was done correctly and the best way possible. I have already booked my next appointment with her.
Google
5.0/5
Nov 12, 2021
Google Ideal Image Virginia Beach
Nikki was fantastic, she was very personable and kind, which was a great distraction from the treatment!
Google
5.0/5
Nov 11, 2021
Google Ideal Image Virginia Beach
Ideal Image has a group of ladies that are professional and super friendly! They ensure to meet your comfort level and talk you through the process. For me it’s laser hair removal.
Google
5.0/5
Nov 10, 2021
Google Ideal Image Virginia Beach
Kristian always does a great job! She knows I’m sensitive to pain and she’s always prepared to make sure I’m as comfortable as possible. She’s also very thorough with every service.
Google
5.0/5
Nov 10, 2021
Google Ideal Image Virginia Beach
My nurse was the best. She was thorough and very knowledgeable. Very kind and did a great job.
Google
5.0/5
Nov 2, 2021
Google Ideal Image Virginia Beach
Lauren was awesome and thorough! Thanks so much!
Google
5.0/5
Nov 1, 2021
Google Ideal Image Virginia Beach
The staff were so understanding and polite and in my room It was a very comfortable relaxing setting.
Google
5.0/5
Oct 28, 2021
Google Ideal Image Virginia Beach
Appointment with a provider Danielle was wonderful - she is extremely pleasant and professional!
Google
5.0/5
Oct 28, 2021
Google Ideal Image Virginia Beach
Nicki is the ABSOLUTE BEST!! she’s always very kind, informative, and patient!! always goes above and beyond!!
Google
5.0/5
Oct 27, 2021
Google Ideal Image Virginia Beach
Very pleasant.I was happy with it. Loved my nurse Danielle she was the best.want her all the time 💕
Google
3.0/5
Oct 27, 2021
Google Ideal Image Virginia Beach
I like the clinic, its clean and welcoming. The staff is friendly and professional. However, I am not happy with my results. I normally have 35 units of botox. This time we did about twice that and my results don't look as effective as they have in the past. I took before and after (at 3 weeks) photos and see very little difference. I believe 60+ units should have given better results. I sent an email with photos but never got a reply.
Google
5.0/5
Oct 27, 2021
Google Ideal Image Virginia Beach
Okay let me tell you! GO TO TAYLOR!!! She’s so down to earth. Very professional, thorough, and she knowledgeable about what she’s doing. Any questions you have she’ll answer for you. She’s great. I always feel safe with her, especially since this procedure definitely takes some getting use to!
Google
5.0/5
Oct 26, 2021
Google Ideal Image Virginia Beach
Today I had ultherpy! Didn't really know what to expect. Thanks to Laura, a real people person, I completed my session witha smile😃!. Everyone at VB location is so friendly professional! Looking forward to my next visit!
Google
5.0/5
Oct 26, 2021
Google Ideal Image Virginia Beach
I had a great first experience! Kristian was really kind and clearly explained the whole process. She made me feel comfortable the whole time. Thanks Kristian!!
Google
5.0/5
Oct 25, 2021
Google Ideal Image Virginia Beach
My first treatment was amazing Nicole did an amazing job performing my treatment and providing me with instructions on how to care for the area post treatment
Google
5.0/5
Oct 25, 2021
Google Ideal Image Virginia Beach
Everyone was so nice and super helpful. My technician made me feel very comfortable and I didn't feel rushed in and out like I have at some other clinics.
Google
1.0/5
Oct 21, 2021
Google Ideal Image Virginia Beach
I have been a customer at this place for over a year now and over the time it got worse! They recently hired new providers and I would never recommend this place to anyone! front desk people definitely need better training and providers can just refuse your service that was scheduled 2 months in advance! They never even make a slightest attempt to help customers, accommodate them. Couple of times they promised to put me on a call back list and never did, which resulted in service delay of 2 months! This really ruins the whole experience! A cherry on the top is a service provider Kaylen Baker who met me with an attitude, gave me dirty glasses (that must not be Covid approved?!), and eventually told me she wouldn’t be treating me! Turns out when you pay 5k for service, they could turn you down just because you, as a customer, expressed that you don’t like the way you are being treated. 5 people in the office and not a single one was doing anything (what a waste of money for business!). Now, no service for over a month because some people just don’t want to work. Sad..
Google
5.0/5
Oct 18, 2021
Google Ideal Image Virginia Beach
Sadie was very informative about the procedures, pricing, billing and answered any questions I had. The day of my appointment went smoothly and I am loving my results so far. I highly recommend this location.
Google
1.0/5
Oct 11, 2021
Google Ideal Image Virginia Beach
Horrible customer service. I arrived to my appointment within the 15 minute grace period because I was at the wrong location. I walked in and informed them of what happened and was checked in. I waited about 5 minutes only to be told they had to reschedule because "they didn't have enough time". This is not the first time I have had issues with this location and when I ask why or express my concerns, they won't even look up at me to acknowledge that I'm speaking. I regret purchasing the yearly membership and will not be renewing or recommending this place to anyone. I am so disappointed.
Google
3.0/5
Oct 9, 2021
Google Ideal Image Virginia Beach
Taylor is the best tech I’ve had and it’s very easy process
Google
5.0/5
Oct 5, 2021
Google Ideal Image Virginia Beach
Appointment was on time no wait. Tech was very thorough explained procedure and follow up care. Highly recommend.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Virginia Beach
Always professional and everyone is nice. Taylor in particular is very kind and thorough!
Google
5.0/5
Sep 28, 2021
Google Ideal Image Virginia Beach
Staff is always very nice and work with you! Great atmosphere.