Mill Creek

15217 Main Street
#103
Mill Creek, Washington 98012
425-786-1378

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday 08:00am - 05:00pm

Our Ideal Image Mill Creek location is excited to help you look and feel your best.

Our expert team of nurses and physician assistants have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting®, Ultherapy®, BroadBand Light™ Therapy(IPL), and Injectables including Botox®, Juvéderm®, and Restylane®. No matter what your reason is for coming to us, we’re always ready to help you feel like the best version of you.

Our staff in Mill Creek is always available to talk about whatever concerns you may have and help you customize a solution that works for you. Give us a call or stop by. We are always here to help!

4.5/5
4.5 /5
179 Reviews

Google
5.0/5
Jan 19, 2022
Google Ideal Image Mill Creek
Wonderful experience at Ideal image. Received fillers on my marionette lines and the results were instant. Definitely recommend.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
Darya was great, she was made sure I was comfortable through out the whole process!
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
The staff was very professional. And the office was excellent very inviting every one had a smile and a.positive attitude. I would refer others as well. Sincerely, MS Eldridge
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
Awesome experience! I saw Trish and she was great. Super quick and social! Made the appointment painless and go by quickly.
Google
5.0/5
Jan 4, 2022
Google Ideal Image Mill Creek
Really nice staff. Answered all my questions and would go back and refer them to a friend
Google
5.0/5
Dec 24, 2021
Google Ideal Image Mill Creek
Amazing
Google
5.0/5
Dec 21, 2021
Google Ideal Image Mill Creek
It was great! Very professional and helped me book and purchase another service
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Maryam was so kind and patient! This was my first time ever getting laser treatment and she made it so pleasant and bearable!
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
I have had the best quality service and results from Trish and Jen. I will return again and again. 😍😍😍
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Staff is amazing and go above and beyond to meet your needs. I was significantly late to my appointment due to traffic, to where I basically missed my appointment altogether. But knowing that I really wanted to get my fillers before heading home for the holidays, staff went out of their way to work me into their schedule. Life savers!! Jen is hands down the greatest and gave me EXACTLY what I wanted. She listened to my wants and concerns and perfected my desired look. She is very skilled and knowledgeable in what she does, I left extremely happy. Will definitely be coming back.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Maryam was great very professional and fast book with her !!!
Google
5.0/5
Dec 17, 2021
Google Ideal Image Mill Creek
Kitty made the process very easy and friendly
Google
5.0/5
Dec 15, 2021
Google Ideal Image Mill Creek
Ideal image in Mill creek. The staff is very friendly and professional. I had a really good experience with them
Google
5.0/5
Dec 14, 2021
Google Ideal Image Mill Creek
I transferred to the mill creek location when they opened, and the entire staff are both professional and kind hearted people, I’ve been seeing Dasha since I started at this location and I absolutely love her, she’s gentle and always checks in with you during the service, she remembers what we talk about which really makes you feel valued and I feel 100% comfortable with her. 10/10 would recommend this location and the people.
Google
5.0/5
Dec 14, 2021
Google Ideal Image Mill Creek
Trish is amazing!! She did my lip fillers the first time I came in and made the experience so easy and comfortable. She was awesome at answering all my questions since it was my first time. I just came in for my third session and im loving it. My lips look natural and perfect and she’s def the go to lady! I had my first cool tone session today and Grace was so awesome! Answered all my questions and was super informative. She made sure I was comfortable with the cool tone setting and all in all it was a great experience! Can’t wait to come back!
Google
5.0/5
Dec 13, 2021
Google Ideal Image Mill Creek
They are always so nice, kind, and respectful!
Google
1.0/5
Dec 10, 2021
Google Ideal Image Mill Creek
Ideal image is a joke! Every single appointment I have had a problem. They tell you they schedule you for something but they never schedule enough time and can never complete your service, always having to come back. I signed up in 2/2020 and then the pandemic happened and they shut down.. ok I get it. Now they won’t extend my contract because “it’s up” but I couldn’t get my treatments done in the time frame they were supposed to occur because they were shut down, then short staffed, or constantly rescheduling my appointments for whatever reason they had. I would never recommend this place to my worst enemy.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Mill Creek
I just done my first hair removal treatment, this place is beautiful and friendly. I will update with my result later.
Google
1.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
Very bad customer service
Google
5.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
The peaceful atmosphere and amazing Botox on my wrinkle eyes. The RaN is the best and cares about her patients.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
Well prepared and no waiting
Google
5.0/5
Dec 1, 2021
Google Ideal Image Mill Creek
I had an amazing experience today with Darya!!! She was so kind and very professional! I look forward to working with her and the rest of the Mill Creek team for all of my future visits! Thank you!
Google
5.0/5
Nov 27, 2021
Google Ideal Image Mill Creek
The ladies were were very professional, yet laid back and laughed at all my jokes. Wonderful experience all the way around.
Google
5.0/5
Nov 26, 2021
Google Ideal Image Mill Creek
Trish is the best! Super personable and always puts me at ease before procedures. Love coming in every time. Highly recommend
Google
5.0/5
Nov 26, 2021
Google Ideal Image Mill Creek
I’ve gone to a few different facilities due to me moving around and this clinic is by far the best. Darya was amazing today. She made me feel really comfortable and she was very professional!!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
Staff is incredibly friendly and helpful and clinic is very clean. Second appt here for second treatment. I’ve done laser hair removal in the bikini area and Botox treatment and both appts have been great.
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
I absolutely loved Darya. She is the reason I'm making sure that I come back. I have three sessions total BBL, Broadband light therapy. The first time I got it I was not very thrilled with the beginning where I couldn't see much of a change. Then after like a month my skin looked much better and less bumpy. I was looking for smaller pores in my skin I wanted my skin to look flatter with smaller pores and that's what is happening, has happened as well as getting rid of those tiny blood vessels around my nose. And then I saw an amazing woman who is expecting her first baby, she was amazing! I absolutely loved everything about the treatment. Darya, is a professional who makes you feel comfortable, at home type feeling, which is rare. She why I'm getting more done after this.. Her knowledge and kindness and the way she is. Its all 10 Stars, the highest you can rate her, I say, she is the best! My skin looks way better Im so happy that I did this. At first I worried, but now I do not. This by far is the best thing I could have ever done for my skin and for myself at 46 years old, thank you.
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
My provider Jen made me feel very comfortable I appreciate ideal Options being able to get me in so quickly I had an amazing first time experience. I will recommend Ideal Options to my friends and family!
Google
5.0/5
Nov 17, 2021
Google Ideal Image Mill Creek
You are wonderful!
Google
1.0/5
Nov 8, 2021
Google Ideal Image Mill Creek
DO NOT GET ANY TREATMENTS AT THIS COMPANY!!!! They will literally steal your money and refuse to provide you the treatments you PAID for!!! If you signed up for services and pre-paid for them prior to COVID and did not go in to get your treatments during the pandemic for risk of catching COVID or carrying it home to your immunocompromised family, they will just take your money and refuse to schedule any appointments or refund your money. This is a huge scam. Avoid at all costs!!!! I would give negative stars if I could. This company has absolutely no regard for the health and safety of its customers.
Google
5.0/5
Nov 6, 2021
Google Ideal Image Mill Creek
Amazing, the girls were all so sweet and explained a lot to me, very gentle and calm, this is my place from now on 🙂
Google
2.0/5
Nov 5, 2021
Google Ideal Image Mill Creek
I was happy with the provider/nurse who did my treatment last time I was there. I’m not happy with the result of my laser hair treatment last week was my 9th session after paying around 4k , spending time and feeling pain for every minute while doing the each treatment session, I’m not happy with the results. Only half of my hair is gone or maybe less. When First I decided to do laser hair removal The provider said I have very fair light skin and dark hair which is perfect for lase and by session 6 all the hair would be gone… but That certainly did not happen.
Google
5.0/5
Nov 5, 2021
Google Ideal Image Mill Creek
Excellent customer service
Google
2.0/5
Oct 29, 2021
Google Ideal Image Mill Creek
I did cool sculpting for my chin and it was really expensive and time consuming that yielded ZERO RESULTS . Please don't waste your money, if it sounds too good to be true. It's because it is.(Yes I've waited the allotted time to see results and nothing is different)
Google
5.0/5
Oct 27, 2021
Google Ideal Image Mill Creek
Grace Lee is very skilled at what she does, and made what could be an uncomfortable procedure seem totally comfortable. I appreciate her professionalism and kindness for this delicate work, so that she and I could both be comfortable removing hair by laser.
Google
5.0/5
Oct 22, 2021
Google Ideal Image Mill Creek
Lorena was prompt, professional and knowledgeable. She is always friendly and makes appointments enjoyable.
Google
5.0/5
Oct 21, 2021
Google Ideal Image Mill Creek
The woman who treated me was amazing and very kind! She walked me through all my worries and questions and was very patient and comforting during the treatment!
Google
5.0/5
Oct 20, 2021
Google Ideal Image Mill Creek
I had the most wonderful experience at Ideal Image Mill Creek with Trish Bhama. I had purchased a package for 3 areas of laser hair removal - I had full body laser hair removal done a few years ago from another business that did not work. I am currently on my 4th round and the hair in those areas is basically non-existent. The treatments are quick and easy, while I cannot say they are pain-free, the team at Ideal image mill creek was able to give me a recommendation for a topical numbing that works WONDERS. If you are considering laser hair removal YOU NEED TO TRY this location. If you want actual long lasting results this is the place to check out!
Google
5.0/5
Oct 19, 2021
Google Ideal Image Mill Creek
Darya is so friendly! She goes out of her way to make sure her clients are comfortable and taken care of. She is awesome! Thank you so much
Google
5.0/5
Oct 18, 2021
Google Ideal Image Mill Creek
I immediately knew I was in great hands with my nurse practitioner, Karen, a total pro who was also very kind, encouraging, and calm. I had a great first experience with laser hair removal. It was fast and not too uncomfortable. Karen’s expertise and the phenomenally powerful laser made all the difference.
Google
5.0/5
Oct 15, 2021
Google Ideal Image Mill Creek
Kathleen was fantastic! Every time I come here they are so professional and polite. Such a good experience. Highly recommend for laser hair removal (getting my face done).
Google
5.0/5
Oct 14, 2021
Google Ideal Image Mill Creek
Very friendly staff and very knowledgble practitioner. Special thanks to Lorena who was very dedicated and carrying 😀
Google
5.0/5
Oct 14, 2021
Google Ideal Image Mill Creek
Grace was great!! I had my first treatment for my lower legs today and I’ve had laser done in the past which really hurt. Totally different scenario this time, didn’t hurt, so fast, glad I went with Ideal Image.
Google
5.0/5
Oct 7, 2021
Google Ideal Image Mill Creek
So very happy with how inviting and caring Darya was she was so pleasant! I am so happy! Thank you so much!!!
Google
5.0/5
Oct 5, 2021
Google Ideal Image Mill Creek
Had a great experience with Karen for Ultherapy treatment. It’s a little bit painful and she was very patient and accommodating. I’ve had other treatments and they are always very professional and on time.
Google
1.0/5
Sep 27, 2021
Google Ideal Image Mill Creek
I was really happy with the service because this guys are very friendly but, I my arms have burned space from the laser. I try to see if they can help me just to health it but they don't answer my calls or the lead medical pro are not available for help me. I will not delete my review until they fix my problem because I don't wanna get dark spots on my arms.
Google
3.0/5
Sep 25, 2021
Google Ideal Image Mill Creek
Nurse Practitioner Darya is fabulous and definitely my fave!! That aside, I do wish I had researched more before choosing a laser center as I have not had a positive experience regarding how the company, Ideal Image, operates.
Google
5.0/5
Sep 24, 2021
Google Ideal Image Mill Creek
Darya was amazing today. I wasn't feeling great but she made her best to make me feel comfortable. She was really awesome. I wish all people are nice like her. She really made my day. I totally recommend this place.
Google
1.0/5
Sep 11, 2021
Google Ideal Image Mill Creek
Do not book at Ideal Image. You will waste thousands for services that may or may not work. They are taking advantage of women with insecurities about their bodies, and making sure there’s no way to back out once you’ve paid. They have all of their legal agreements set up to make everything work in their favor. Plus, their virtual consultations are very aggressive and try to get you to pay for your services in full without even having an appointment scheduled. They also do not make it clear that the services are completely non-refundable, except in the fine print of the contract they make you sign on the consultation call that you’re fairly encouraged to rush through and not actually read. I booked a consultation for cool sculpting for my neck because I was convinced I had neck fat and didn’t want it to be in my wedding photos in two months. The woman I consulted with made my move my neck skin around in a way that would make anyone look like they’ve got something to lose. She quoted me for some $1k+ treatment and upsold me on some post-service face cream for $170. She had me sign a contract and put my credit card information down. I have a lot of anxiety and felt like I needed to sign right away so I didn’t make her wait. She then told me to call ideal image to schedule an appointment because she didn’t have the tools to see booking information. After I paid and signed the contract, I called four different Ideal Images in my area to schedule an appointment. All of them were booked solid for the next couple months except one an hour drive from me which was available in one month. Worried about the timing on this I scheduled an in person consult (not available through ideal image) at another local skin clinic. The woman took one look at me and said I was not a candidate for cool sculpting and definitely did not have excess neck fat. I called the woman I had the initial consult with to tell her what I’d heard and she scoffed at the concept that I didn’t have neck fat. “What else would it be?” She asked. I asked if I could do another consult in person. She said they didn’t allow that because of covid (even though they’re doing in person treatments) but that she’d set up a consult with another skin care professional. She never followed up with me. I then did two visits with an ENT and speech pathologist to prove that I did not have excess neck fat. It was only after providing medical evidence from other doctors that they finally agreed to refund me two months later. On a side note, they sent me that skin cream immediately after I signed the contract which I thought was odd because it wasn’t to be used until after the service anyways. I tried to call fed ex to return the package to the sender but they said Ideal Image does not allow that as an option. Honestly every step of the way of this process was absolute hell, anxiety, and a stream of red flags. Do your research and please don’t let Ideal Image take advantage of you.
Google
1.0/5
Sep 10, 2021
Google Ideal Image Mill Creek
I felt like I was sold services just for the commission. I had a pre appointment with someone to go over what I wanted done, which was Botox and lip filler. I uploaded my medical history a week before my appointment. I get to my Botox appointment and am notified I am unable to receive lip filler due to my shellfish allergy. She offered to switch it all to Botox, I’m 30 years old. I didn’t need 1,300 worth of Botox. I’m highly disappointed after they talked me into applying for a credit program and getting my credit ran just to tell me I cannot receive a service after all has been done. She offered to refund me for the lip filler which is fine but my credit is already ran. I left my appointment visually upset and disappointed. I called yesterday requesting a manager or someone to call me back to address this issue and still no one has reached back out.
Google
5.0/5
Sep 9, 2021
Google Ideal Image Mill Creek
I love the fact that I don’t have to wait for my appointment and the ladies are great, Darya was a great help and very kind, she made sure I was ok and treated me gentle, also give me some recommended creams for after my treatment.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Mill Creek
Dysport and Botox. Jenny in southcnter has always been my go to, but switched to mill creek now. I’m always very happy. They take time to evaluate and listen to what I am looking for before making recommendations.
Google
5.0/5
Sep 5, 2021
Google Ideal Image Mill Creek
Darya was absolutely amazing. Everytime I come she always takes care of what I need. She's amazing to work with. She made the laser hair removal process extremely easy. Go with Darya. Her vibe is amazing.
Google
1.0/5
Sep 3, 2021
Google Ideal Image Mill Creek
I am writing this review as a zero star. In the beginning when I had a video phone consult due to the pandemic I was impressed by how interactive Ideal Image was. Learned this was all fake to just get my business. I paid $2000 for coolsculpting on my abdominal area. I was told that I would only need one service of coolsculpting due to my size and I was guaranteed results. My appointment for this procedure was scheduled fairly quickly in October 2020. The procedure went as exoected. I then had a healing time frame of three months and was told I would see results within that time frame. Well. I did not. I reached out to the person who I scheduled with and did my consult with prior to my appointment in January because I was concerned with the results. I had zero results or improvement from my coolsculpting. I was told to bring my concerns up at my appointment that went over my results. I came into the mill creek location for my review in January 2021. It lasted all of maybe 10 minutes. The lady who completed this appointment took photos. I expressed that I was disappointed and wanted to reschedule a redo as I paid for lifetime warranty on the coolsculpting. She told me if I was disappointed with the results I would need to call and speak to a manger and there was nothing she could do their at that appointment. Right after that appointment I called numerous times, left voice-mails, and emailed. A month goes by and I still hadn't received any communication back, so I attempted to escalate by adding numerous people (local area manager Patricia and Emily who I did my consult with) in an email. I received a response that Patricia was not able to process a refund or discuss a reschedule of the procedure and she would need to get a higher manager involved. I was told I would hear back from this person in two weeks. Two months go by and still nothing. I called and left voice-mail and emailed Patricia again. I also fwd my conversation with Emily where I was guaranteed results and invoices showing I purchased insurance warranty on this procedure. Patricia as usual took her time to respond and when she did she apologized for my not hearing back and said she would reach out to this manager once again. I received communication saying I would get a response within that week. That did not happen. Since then (april 2021) i have been emailing and calling ideal image and have received NO response. This company is a scam. All they care about is getting their money and performing false procedures that provide no results. They will tell you anything they can to get you to schedule and buy their insanely pricey procedures. Then when you have an issue its like you never existed to them. I will be reporting this company for many reasons as I explained briefly in this review to the BBB. DO NOT GO HERE!!!
Google
5.0/5
Aug 30, 2021
Google Ideal Image Mill Creek
Darya is my Nurse Practitioner today. ⭐️5 stars for her. (If there’re more stars… yesss I’d give to her too) I’d highly recommend her for the Laser Hair Removal here at the Ideal Image. She was very kind, knowledgeable and knew what she should do to give the best treatment. I was super nervous because of the pain and discomfort of the hair removal but not this time. Darya was super truly caring about the customer. She made sure I was ok and comfortable after each time; she knew what to deal with the discomfort, it gave me less stress and pain free after her treatment. She also gave me the aftercare directions so I can feel even better next time. I am only on 3/9 of the treatment package so far but I’m so glad of the results. It is much more effective than any normal laser hair out there. I see much, much more hair gone by now, and if there’re some coming back, they are really thin and soft. I can see about 70-80% hair removed after only 3 treatments. Amazing! I have never given any review online before but this time is special because Darya truly goes beyond and above for her customer. I’d give her the best score. Thank you Darya!!! Lily
Google
5.0/5
Aug 20, 2021
Google Ideal Image Mill Creek
Friendly reception, very clean atmosphere
Google
5.0/5
Aug 13, 2021
Google Ideal Image Mill Creek
Darya was absolutely amazing. I am usually very nervous for my brazilian hair removal and she made me feel comfortable and helped me relax. Thank you for caring and for your professionalism. I would recommend her and this location to anyone.
Google
5.0/5
Aug 12, 2021
Google Ideal Image Mill Creek
Lovely clinician that treated my hair removal. Very very clean office and treatment room. And very timely. Thank you for a fabulous visit.
Google
1.0/5
Aug 9, 2021
Google Ideal Image Mill Creek
I spent 20 minutes on the phone but could not get an idea of treatment costs - so frustrating!
Google
5.0/5
Aug 9, 2021
Google Ideal Image Mill Creek
Every time I go in they make sure that I am comfortable from start to finish. The ladies who work at the Mill Creek location are so friendly and accommodating
Google
5.0/5
Jul 28, 2021
Google Ideal Image Mill Creek
It was amazing and I cannot wait until my next appointment!! Best experience ever! They are all super sweet and truly care
Google
5.0/5
Jul 27, 2021
Google Ideal Image Mill Creek
Fantastic. She is too good.10 star to her.
Google
5.0/5
Jul 19, 2021
Google Ideal Image Mill Creek
It was a great experience… They are so comfortable… 😊 I love going there again❣️
Google
5.0/5
Jul 16, 2021
Google Ideal Image Mill Creek
Darya is so considerate and very professional!
Google
4.0/5
Jul 16, 2021
Google Ideal Image Mill Creek
fantastic as always
Google
5.0/5
Jul 2, 2021
Google Ideal Image Mill Creek
I came in today for my first Coolsculpting appointment. Darya was absolutely wonderful and informative. My Coolsculpting experience went so much better than expected! Overall, it was easy and painless. Darya was very helpful and kind. This was a great experience, and I will be coming back again!
Google
5.0/5
Jun 30, 2021
Google Ideal Image Mill Creek
Trish was extremely knowledgeable and friendly, I hardly knew she was administering Botox. It was an excellent experience.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Mill Creek
I loved seeing Darya today. She was very honest and informative. We ended up postponing my legs for laser hair to make sure I don’t have sun exposure that could injure my skin. I appreciate her friendliness and caring nature. Thank you.
Google
5.0/5
Jun 17, 2021
Google Ideal Image Mill Creek
Darya was amazing!! She did my laser hair removal appointment and she was phenomenal!!
Google
5.0/5
Jun 16, 2021
Google Ideal Image Mill Creek
Jennifer was great, professional, and friendly. I recommend her! Quality is 5 stars so far but difficult to get appointment scheduled. For the past 7 month, only had 3 sessions due to canceled appointment. I got the 16 month package for the laser treatment.. I hope to finish satisfied.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Mill Creek
Darya had the absolute best bedside manner. She gave clear explanations of my options, the process, and aftercare. She was kind, knowledgeable, thoughtful, and took gentle care during my Coolsculpting treatments. I look forward to working with her for any future treatments.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Mill Creek
The staff are caring and experienced.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Mill Creek
Trish did an excellent job with my BBL laser. I would absolutely recommend her services.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Mill Creek
Great customer service.
Google
1.0/5
Jun 10, 2021
Google Ideal Image Mill Creek
On my 30th call to them - still no return or answer
Google
1.0/5
Jun 10, 2021
Google Ideal Image Mill Creek
My experience with ideal image was terrible. I had a video consultation. This business is not local and is a corporation. For transgirls like me who are financially struggling, this is not the laser clinic for you. All they care about is money and telling you how laser is permanent. It is not permanent but rather permanent hair reduction, and not permanent removal. They have very expensive pricing and the sales gal tried to scam me into a 16 month bundle that cost $2500. Laser hair removal for the face takes around 8 months (give or take a month). I only need 5 more sessions over 5 months and the sales gal still tried to sell me the 16 months package. I asked how much it would cost to pay per session and they wanted $950. You should really only be paying around $250 per laser session for your face. Also ideal image DOES NOT take insurance. Check out Mill Creek Skin and Laser, they can work with insurance and have much more reasonable pricing for low budget individuals.
Google
5.0/5
Jun 10, 2021
Google Ideal Image Mill Creek
I had a very good experience with Darya, she made sure I was always comfortable with the laser and made sure to get every single hair!
Google
5.0/5
Jun 5, 2021
Google Ideal Image Mill Creek
it went so well.. she did a great job
Google
5.0/5
Jun 2, 2021
Google Ideal Image Mill Creek
It was quick, easy, painless
Google
1.0/5
May 28, 2021
Google Ideal Image Mill Creek
Google
5.0/5
May 27, 2021
Google Ideal Image Mill Creek
Very easy and relaxing
Google
5.0/5
May 24, 2021
Google Ideal Image Mill Creek
Very helpful front desk personnel and the provider was excellent.
Google
5.0/5
May 20, 2021
Google Ideal Image Mill Creek
Trish was amazing! She discussed my previous experience with filters and what I wanted, letting me know what was possible and why. She is so incredible good at what she does! I had no swelling, pain or discomfort at all. The next day I looked perfect! I love the outcome and the absolute professionalist and expertise that Trish offers her customers. I'm not going anywhere else!
Google
5.0/5
May 18, 2021
Google Ideal Image Mill Creek
Trish was my esthetician & she was great! She made me feel very at ease & comfortable through the 2 different procedures I came into ideal image for. I highly recommend her and will gladly return to her anytime.
Google
5.0/5
May 16, 2021
Google Ideal Image Mill Creek
Darya is very professional and friendly, she knows exactly what she’s doing would recommend her to anyone coming to ideal image. Fantastic customer service definitely coming back.
Google
5.0/5
May 14, 2021
Google Ideal Image Mill Creek
Great experience at this location for laser. Nurse Practitioner Darya was awesome and an absolute joy to have the appointment with. Best nurse I’ve had at Ideal Image hands down. I look forward to all future appointments at this location!
Google
5.0/5
May 13, 2021
Google Ideal Image Mill Creek
The staff and nurses are super friendly and knowledgeable. I have been receiving laser hair removal, and am very pleased with the process/results that I'm seeing.
Google
5.0/5
May 12, 2021
Google Ideal Image Mill Creek
This location has friendly staff! Christina the front desk gal is very helpful when it comes to scheduling and answering questions about different services along with recommending other services that you might be interested in as well. Trish my provider who I book for every appointment is an absolute professional and will make you feel comfortable during your treatment. She will talk you thru and always answer any questions you have with a smile on her face.
Google
5.0/5
May 12, 2021
Google Ideal Image Mill Creek
It was a very inviting and friendly atmosphere! I felt comfortable and safe. Any questions I had they were well answered and met with reassurance. I am so happy I picked ideal image for my first time Botox experience!
Google
5.0/5
May 8, 2021
Google Ideal Image Mill Creek
The staff is awesome! Super professional and make you feel as comfortable as possible.
Google
1.0/5
May 6, 2021
Google Ideal Image Mill Creek
I’m not one to put people or businesses on blast, however my experience with Ideal Image needs visibility as they are STEALING from their customers. They’re all over you to collect upfront payment, and then ghost you when you try to schedule an appointment. I pre-paid thousands of dollars for 9 laser treatments, and only received 3. They scheduled out my 3 treatments over the course of 6 months so that I am not able to dispute my credit card charges after they completely ignore my calls and voicemails when I try to schedule my 4th appointment. Over the past month, I’ve tried calling the Mill Creek location several times and have left a couple voicemails that haven’t been returned. I also called corporate and they transferred me to Mill Creek’s voicemail. I emailed my sales rep, no response. I texted her and she responded saying that one of the reasons she quit is because they bite of more than they can chew. Isn’t this THEFT? They collect payment and make it nearly impossible to schedule the service you paid for. What is the next step? Report to better business bureau? I need to get my money back since they are unable to provide the services they charged me for. At this point I am seeking A) acknowledgment from the company, B)an explanation, C) a 100% refund so I can get my treatment from a business with integrity. Thanks in advance for advice if you’ve ever been in a situation like this. I need the company to see this. *from my daughter
Google
5.0/5
Apr 27, 2021
Google Ideal Image Mill Creek
I had a great experience. I was nervous because it was my first time, but I was made to feel comfortable. My lips look amazing!!
Google
4.0/5
Apr 27, 2021
Google Ideal Image Mill Creek
I haven’t yet scheduled an appointment, but came in and talked to the front desk ladies. Shelby and Alaya! They were both so kind and helpful. I asked about pricing and they were able to show me different prices for different treatments. I have heard a lot about ideal image, bad/good but I think that being able to go in and speak with them has helped me feel more comfortable about getting treatments done. I know there is a wait for treatments the girls explained that and that is okay, kind of long is the only bad thing, seems busy there BUT I will be back to sign up! Very welcoming friendly environment. I like the location as well it is cute and easy access to the parking lot. They have a lot of great deals!
Google
5.0/5
Apr 24, 2021
Google Ideal Image Mill Creek
Super friendly staff on zoom and in person. the nurse was so professional and told me every step of the way what she was doing and was very comforting about any pain for discomfort I was experiencing.
Google
2.0/5
Apr 14, 2021
Google Ideal Image Mill Creek
I requested an appointment for the same day and got a call about the membership, I told both people I talked to I wanted to get in ASAP and they kind of glossed over it and talked about what I wanted to get done which I told them, they suggested the membership and 60 units of Botox which I agreed to, paid for ahead of time, and did all the paperwork for thinking I would be scheduled for if not that day within the next few days. After I was done paying she said thank you and someone would call me which kind of gave me a weird feeling like it’s just poor business practice to give someone the impression they are making an appointment and then take their money and say thank you bye. I wasn’t too upset though and waited for the call. After two hours I went ahead and called the location I was wanting to go to and explained I had paid for 60 units of Botox ahead of time + the membership and they said that the first appointment would be a month out. I am already a couple weeks behind on my Botox so this is out of the question for me and I explained I was very clear when I talked to the lady who sold me the membership that I needed to refresh my Botox ASAP. So I asked to have the Botox refunded so I could go elsewhere because I can’t wait a month and they said they can’t do that. So yeah shady business practices all around. I am not someone who minds spending money on the right treatments but being treated that way definitely gave me a bad taste in my mouth. Hopefully things will improve from here on out.
Google
3.0/5
Apr 13, 2021
Google Ideal Image Mill Creek
My injector made me uncomfortable at the beginning of our appointment, was overly casual and made a comment that made me feel like she was inexperienced.
Google
4.0/5
Apr 1, 2021
Google Ideal Image Mill Creek
My practitioner did a great job - smooth, gentle, fast. I'm pleased with the results. While my dermatologist can provide Botox below the eye area (mouth, chin, etc.) and filler above the nose, apparently Ideal Image can't. I wish this had been truthfully explained to me when I purchased services. I asked, but the sales person wasn't exactly forthcoming.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Mill Creek
From the moment I walk in until I walked out I loved everything and my nurse was a complete gem.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Mill Creek
It was lovely working with the ladies at ideal image, they helped me figure out what I wanted, set up a payment arrangement I could afford and scheduled me quickly so I could get my procedure done ASAP!
Google
5.0/5
Mar 16, 2021
Google Ideal Image Mill Creek
So glad I decided to come here. Great results and would recommend for others!