Mill Creek

15217 Main Street
No 103
Mill Creek, Washington 98012
425-786-1378

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday 08:00am - 05:00pm

Hello, Mill Creek! Welcome to the newest Ideal Image location in Washington State, where we cannot wait to serve you.

Though our doors may have recently opened in 2019, trust that our personal aesthetics and wellness services are far from new. In fact, Ideal Image is known for being North America’s premier aesthetics brand several consecutive years in a row—and the talented staff at Mill Creek is dedicated to providing our clients with the same premier results.

Our team of Aesthetic Consultants is headed by four knowledgeable Nurse Practitioners who are committed to facilitating flawless patient experiences. Visit us to learn more about our suite of FDA-cleared and FDA-approved medical aesthetic and wellness treatments, like Laser Hair Removal services and collection of facial fillers.

Inquire about how Ideal Image Mill Creek can help you shed stubborn body fat with no surgery involved. Our targeted CoolSculpting® services eliminate fat cells in the stomach, thighs, arms, and buttocks, while our treatment mimics the effects of 20,000 sit-ups in just 30 minutes to achieve natural-looking results from head to toe.

As an added bonus, all services at Ideal Image Mill Creek are protected under our Lifetime Guarantee Membership, which gives our guests up to $1,000 of value for just $250. Lifetime Members receive $8.90 per unit Botox®, 90% off Laser Hair Removal Touch-Ups, and one popular treatment, like Ultherapy® Skin Lifting or CoolSculpting® completely free!

Ideal Image Mill Creek is located within the Mill Creek Town Center right off of Main Street. We offer complimentary parking directly in front of the clinic and we have marked parking for our clients. Our staff invites anyone and everyone in the Mill Creek area to walk into our clinic to learn more about our services or reach out for a complimentary virtual consultation.

We look forward to seeing you soon at Ideal Image Mill Creek!

4.4/5
4.4 /5
212 Reviews

Google
5.0/5
May 31, 2022
Google Ideal Image Mill Creek
Very well mannered and helpful!
Google
1.0/5
May 24, 2022
Google Ideal Image Mill Creek
Wow. Is all I have to say. I loved coming here until I was charged three years in a row for my membership that I cancelled after the first year. They refunded the first one but on the second and third time are refusing to. I have told them I have cancelled and they say they see my cancellation but are refusing to refund me the $250. I called a few times to get an update as I was told I would get a call back from Tyler and he never called me back. Now everytime I call the front desk says they will get my note to them and it’s been 3 weeks and no reply. And everytime I call him directly he never answers nor calls back. How messed up is it that I have to cancel my credit card just so they don’t charge me for a membership I cancelled three years ago!
Google
5.0/5
May 19, 2022
Google Ideal Image Mill Creek
I had a good first impression of the people I spoke over the phone and on a zoom meeting. Both were very professional and friendly. The zoom meeting with Julianne was very pleasant. She explained everything and answered every question I had.
Google
5.0/5
May 17, 2022
Google Ideal Image Mill Creek
Great jobs, service is great.
Google
1.0/5
May 16, 2022
Google Ideal Image Mill Creek
Let me start by saying one star is too high. When I 1st had the opportunity to meet the people at Ideal Image they convinced me that it would be important to start their “Patented Laser Hair Removal” right away before my hair turned grey and became resistant to their special laser. They also convinced me to sign up for their “Lifetime Guarantee” because hair can sometimes grow back (rare but it can happen). Well the hair did not ever go away, even though I had several treatments. I found out that the lifetime guarantees nothing but Ideal Image lifetime money from me, because even though the sales lady guaranteed no additional money….I get to pay for each and every treatment at their “discounted price”. Lol! (Just so you understand exactly what happened I paid several thousand dollars for hair removal treatment. They convinced me that for $250 more they would give me a “Lifetime Guarantee” so that I could get the hair removed if it grew back….and when I called them I was informed that I would have to pay for my future appointments at a discounted price.) I spent several thousand dollars for something that was complete and total waste of time and money. They also convinced me that I could get Botox at a discounted price. Also LOL! I walked around with a surprised stupid look on my face for 3 months! It was the worst Botox I have ever had. The staff is very well trained in the art of high pressure sales but not so much in the fine art of aesthetic dermatology. If you want to look like a botched after picture this is the perfect place for you to throw your money away. I hope that by reading this I can save at least one person from making the same mistake I did. Not only are is Ideal Image a high pressure scam, the actual work they do is very poor quality. By the way they pressed me very hard to leave a good review on my 1st visit- I now know that is probably because they know that they wouldn’t get a good review after you actually used the package.
Google
1.0/5
May 9, 2022
Google Ideal Image Mill Creek
I honestly have had great experiences with my technicians. But I have had three requests to have a manager call me due to my medical hold not being inputted correctly while I was pregnant and couldn’t get services. Now my package is expired and I’ve been waiting to get a response about extending it. It’s been almost two months and nobody has reached out: and I can’t get a direct phone number for the location anywhere. Would love to update this to a five star based on service, but I can’t get management to call me regarding my account
Google
5.0/5
Apr 26, 2022
Google Ideal Image Mill Creek
I was very scared and not comfortable coming to this app but Natalie made everything great! Thank you very much Natalie
Google
5.0/5
Apr 20, 2022
Google Ideal Image Mill Creek
Was excellent 👌
Google
5.0/5
Apr 15, 2022
Google Ideal Image Mill Creek
Everything was great. I really enjoy coming in for laser hair removal. Everyone is nice, the office is clean.
Google
5.0/5
Apr 14, 2022
Google Ideal Image Mill Creek
Excellent
Google
1.0/5
Apr 13, 2022
Google Ideal Image Mill Creek
If I could give them zero stars I would. I paid them 3,000 dollars for my treatments only for them to not finish it and try to charge me more money for the “lifetime gurentee” THIS PLACE IS A SCAM. Please don’t waste your hard earned money here they will screw you. P.S lazer hair removal doesn’t remove hair. It turns it blonde and then they tell you it’s un treatable.
Google
5.0/5
Apr 11, 2022
Google Ideal Image Mill Creek
It was great! I love this location, so far everyone has been very professional!
Google
5.0/5
Apr 6, 2022
Google Ideal Image Mill Creek
Professional, clean, and friendly services! I had Kim and Shannon do my laser hair removal and they told me what to expect and took their time to make sure they got everything. I have had great results after just those couple treatments I've had so far. Money well spent and I would definitely recommend to a friend!
Google
5.0/5
Apr 4, 2022
Google Ideal Image Mill Creek
My practitioner was very professional and just great all around!
Google
5.0/5
Mar 29, 2022
Google Ideal Image Mill Creek
It was a great appointment! Professional and fun! Makes the experience of getting zapped 500 times so much better! Made my day!!
Google
1.0/5
Mar 23, 2022
Google Ideal Image Mill Creek
signed up for cool sculpting during shut down in 2020. My first session was 10/2020 and it went great! The tech was awesome, gentle, and everyone was helpful. Dec 2020 I went through some health issues so I had to postpone my 2nd appt, which was made clear when I decided to wait on scheduling said second appointment. Anyways, I am in the clear now and the soonest appointment I could get was January 2022 (I called to schedule around October 2021 but needed a Saturday so harder to get) Because I had waited a year in between appointments my contract had ended so they had me sign a new one, no big deal. I called January 2022 and told the lady at the front I was going to be moving to a new state some time mid january and needed to move my appointment to a new local location, she responded with no probably once you get moved give us a call and we will get it scheduled. (I communicated with the front desk my house was not ready so my move date was flexible) I called the week after moving to get everything transferred to new location and they responded with “we canceled your current contract, and won’t be willing to renew it again” As I talked with the receptionist and explained my frustration of why my contract was canceled in the same month my appointment was she gave me an email with who is in charge of contracts. I have emailed the lady several times over the last couple months with NO response. So I am out a contract, my second appointment, and a 1000$. While being just completely ghosted, when the communication was there and at the time everyone was understanding.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Mill Creek
I met Jen today and OMG I can not describe what an amazing nurse she is! She made the whole experience so easy and painless! She was so fun to talk to, and in general 150 out of a 100, absolutely great, went above and beyond to make me feel comfortable! I would definitely recommend Ideal Imagine to friends and family!! The girl at the front desk is also very welcoming and efficient! And all staff are so friendly and professional! Love it! Thank you all for everything 🙂
Google
5.0/5
Mar 18, 2022
Google Ideal Image Mill Creek
Jennifer was so nice and funny.. we were cracking jokes the whole time! Everyone in the reception area was friendly ..I’m so happy I started coming here!
Google
5.0/5
Mar 16, 2022
Google Ideal Image Mill Creek
Excellent service!
Google
5.0/5
Mar 10, 2022
Google Ideal Image Mill Creek
You have great techniques Trish
Google
5.0/5
Mar 10, 2022
Google Ideal Image Mill Creek
Jen and the front desk gal (I didn’t catch her name…) were incredibly helpful! Both were very patient in answering my many questions. I didn’t share it at the time but I am a week postop from my eighth surgery following a breast cancer diagnosis, and today’s treatment was a way for me to treat myself and feel a bit of normalcy again. Just thought I would share because you just never know what someone might be going through when you interact with them on a given day. I just appreciate their attentiveness and kindness, especially during such a fragile time. I felt renewed and excited to come back again for my next treatment!
Google
5.0/5
Mar 8, 2022
Google Ideal Image Mill Creek
Above and beyond service
Google
5.0/5
Mar 8, 2022
Google Ideal Image Mill Creek
Google
3.0/5
Mar 2, 2022
Google Ideal Image Mill Creek
After going thru my treatments, I am about 70% happy with the reduction I have. There is still hair and the "lifetime guarantee" comes with a fee if you need to use it bc THEY DIDNT GET ALL THE HAIR REMOVED IN THE LIMITED AMOUNT OF TIME I WASNT TOLD ABOUT UNTIL ALMOST MY LAST SESSION. I also purchased a TRIA hair removal gun for $500 and am happy with the results that has provided. Its more time consuming bc it covers a smaller surface, but doing it in the comfort of my own home, on my own time, has been AMAZING bc TRIA actually works!
Google
5.0/5
Mar 1, 2022
Google Ideal Image Mill Creek
Trish is very nice, and made me feel comfortable during my laser session today.
Google
5.0/5
Mar 1, 2022
Google Ideal Image Mill Creek
Jen and the rest of the crew are so professional and the results are high quality.
Google
1.0/5
Feb 28, 2022
Google Ideal Image Mill Creek
Overselling by consultants resulting in many unused sessions and refusal to give a refund. Extremely rude front desk in Northgate and Mill Creek.
Google
5.0/5
Feb 28, 2022
Google Ideal Image Mill Creek
Trish was AMAZING! So professional and made me feel so so comfortable during my laser treatment. She gave great instructions and did a fantastic job. The office is very clean and staff is friendly and kind. I would highly recommend!
Google
5.0/5
Feb 25, 2022
Google Ideal Image Mill Creek
Very polite and on time
Google
1.0/5
Feb 23, 2022
Google Ideal Image Mill Creek
Fraudulent loan practices. Christine Wertman did my “estimate” and she somehow setup a loan with Ally Lending for $4k.
Google
1.0/5
Feb 23, 2022
Google Ideal Image Mill Creek
Finished all my 9 sessions , armpit, happy trail and bikini and hair is still not gone , it’s not even 50% gone
Google
5.0/5
Feb 21, 2022
Google Ideal Image Mill Creek
Trish is awesome! I really felt comfortable and safe when I had my Ultherapy done. I was a bit nervous but she put me at ease. I think anyone who wants to age gracefully should check out the different opportunities available! I also had some filler last year that did make a difference so check it out!
Google
5.0/5
Feb 15, 2022
Google Ideal Image Mill Creek
Jen G is amazing I’ll be requesting her from here on out!
Google
5.0/5
Feb 14, 2022
Google Ideal Image Mill Creek
I have had the best quality service and results from Trish and Jen. I will return again and again. 😍😍😍 Jen G. IS MY GIRL NOW. This steady handed nurse got my lips right and sticks me in all the right places! She says I take it like a champ! She makes me feel comfortable, relaxed, and more importantly, she has brought back my self confidence. God love a nurse who really cares, makes follow up calls, and answers all your questions with a smile still on her face. She works hard and I hope she gets a raise for making us all look so good. Happy to drive 2 hours to see her. Happy Valentine's Day to all the Ideal Image ladies and gents!
Google
5.0/5
Feb 9, 2022
Google Ideal Image Mill Creek
Friendly receptionist. Knowledgeable esthetician, was very happy with how she did it for me .
Google
5.0/5
Feb 8, 2022
Google Ideal Image Mill Creek
Love my experience at ideal image! They got me in quick and have very flexible times and their staff is so lovely!! I was seen by Jennifer and I recommend her and anyone there; they're truly artists at their craft ❤️
Google
5.0/5
Feb 8, 2022
Google Ideal Image Mill Creek
Trish was amazing, efficient and friendly! Highly recommend !
Google
5.0/5
Feb 8, 2022
Google Ideal Image Mill Creek
Everyone was friendly and willing to make me feel welcome! I love the atmosphere and Trish always does such an amazing job. She makes me feel like I am her favorite client (I am sure she does this with anyone) and that personal touch makes my appointments something I look forward to. If you want to feel comfortable and confident, this is the place to go!
Google
5.0/5
Feb 5, 2022
Google Ideal Image Mill Creek
I have been going to the Mill Creek location for laser hair removal for several months, and had Jenn Ingram for the first time today and she was amazing! She was attentive, gentle and this was the first time anyone has taken the time to make sure I am getting the results I am looking for.
Google
5.0/5
Feb 4, 2022
Google Ideal Image Mill Creek
it went so well.. she did a great job
Google
1.0/5
Feb 2, 2022
Google Ideal Image Mill Creek
My hair isn't gone. Scheduling is a nightmare. Nobody reads my chart. Two staff members laser'ed my upper legs "by accident" so now my hair reduction is inconsistent. My 9 treatments are complete but I still have SOOO much hair.
Google
4.0/5
Jan 24, 2022
Google Ideal Image Mill Creek
Overall I had a positive experience and got the results I was expecting. The journey however, had a few bumps but we made it. I got laser hair removal done on my legs. The process was extremely painful for me. I started the whole benadryl, numbing cream routine and it was still pretty painful despite that. Had I not paid for the full service in advance I might not have continued the treatment. In retrospect i’m glad I did that. The procedure is not cheap (even after the upto 70% discount) but I did get 95% permanent hair reduction. There was some pigmentation earlier in the procedure but it went away after two months. The staff is very friendly and polite and they try to help with pain management too. Only one or two times I felt like they were getting impatient with my whining when it was taking them a little longer to finish the session. I would recommend this to someone who absolutely hates waxing/shaving and has a higher pain threshold but I would probably not get laser hair removal done again, only because the pain was really bad.
Google
5.0/5
Jan 23, 2022
Google Ideal Image Mill Creek
Darya was excellent!
Google
5.0/5
Jan 19, 2022
Google Ideal Image Mill Creek
Wonderful experience at Ideal image. Received fillers on my marionette lines and the results were instant. Definitely recommend.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
Awesome experience! I saw Trish and she was great. Super quick and social! Made the appointment painless and go by quickly.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
The staff was very professional. And the office was excellent very inviting every one had a smile and a.positive attitude. I would refer others as well. Sincerely, MS Eldridge
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mill Creek
Darya was great, she was made sure I was comfortable through out the whole process!
Google
5.0/5
Jan 4, 2022
Google Ideal Image Mill Creek
Really nice staff. Answered all my questions and would go back and refer them to a friend
Google
5.0/5
Dec 24, 2021
Google Ideal Image Mill Creek
Amazing
Google
5.0/5
Dec 21, 2021
Google Ideal Image Mill Creek
It was great! Very professional and helped me book and purchase another service
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Maryam was great very professional and fast book with her !!!
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Staff is amazing and go above and beyond to meet your needs. I was significantly late to my appointment due to traffic, to where I basically missed my appointment altogether. But knowing that I really wanted to get my fillers before heading home for the holidays, staff went out of their way to work me into their schedule. Life savers!! Jen is hands down the greatest and gave me EXACTLY what I wanted. She listened to my wants and concerns and perfected my desired look. She is very skilled and knowledgeable in what she does, I left extremely happy. Will definitely be coming back.
Google
5.0/5
Dec 18, 2021
Google Ideal Image Mill Creek
Maryam was so kind and patient! This was my first time ever getting laser treatment and she made it so pleasant and bearable!
Google
5.0/5
Dec 17, 2021
Google Ideal Image Mill Creek
Kitty made the process very easy and friendly
Google
5.0/5
Dec 15, 2021
Google Ideal Image Mill Creek
Ideal image in Mill creek. The staff is very friendly and professional. I had a really good experience with them
Google
5.0/5
Dec 14, 2021
Google Ideal Image Mill Creek
I transferred to the mill creek location when they opened, and the entire staff are both professional and kind hearted people, I’ve been seeing Dasha since I started at this location and I absolutely love her, she’s gentle and always checks in with you during the service, she remembers what we talk about which really makes you feel valued and I feel 100% comfortable with her. 10/10 would recommend this location and the people.
Google
5.0/5
Dec 14, 2021
Google Ideal Image Mill Creek
Trish is amazing!! She did my lip fillers the first time I came in and made the experience so easy and comfortable. She was awesome at answering all my questions since it was my first time. I just came in for my third session and im loving it. My lips look natural and perfect and she’s def the go to lady! I had my first cool tone session today and Grace was so awesome! Answered all my questions and was super informative. She made sure I was comfortable with the cool tone setting and all in all it was a great experience! Can’t wait to come back!
Google
5.0/5
Dec 13, 2021
Google Ideal Image Mill Creek
They are always so nice, kind, and respectful!
Google
1.0/5
Dec 10, 2021
Google Ideal Image Mill Creek
Ideal image is a joke! Every single appointment I have had a problem. They tell you they schedule you for something but they never schedule enough time and can never complete your service, always having to come back. I signed up in 2/2020 and then the pandemic happened and they shut down.. ok I get it. Now they won’t extend my contract because “it’s up” but I couldn’t get my treatments done in the time frame they were supposed to occur because they were shut down, then short staffed, or constantly rescheduling my appointments for whatever reason they had. I would never recommend this place to my worst enemy.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Mill Creek
I just done my first hair removal treatment, this place is beautiful and friendly. I will update with my result later.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
The peaceful atmosphere and amazing Botox on my wrinkle eyes. The RaN is the best and cares about her patients.
Google
1.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
Very bad customer service
Google
5.0/5
Dec 2, 2021
Google Ideal Image Mill Creek
Well prepared and no waiting
Google
5.0/5
Dec 1, 2021
Google Ideal Image Mill Creek
I had an amazing experience today with Darya!!! She was so kind and very professional! I look forward to working with her and the rest of the Mill Creek team for all of my future visits! Thank you!
Google
5.0/5
Nov 27, 2021
Google Ideal Image Mill Creek
The ladies were were very professional, yet laid back and laughed at all my jokes. Wonderful experience all the way around.
Google
5.0/5
Nov 26, 2021
Google Ideal Image Mill Creek
Trish is the best! Super personable and always puts me at ease before procedures. Love coming in every time. Highly recommend
Google
5.0/5
Nov 26, 2021
Google Ideal Image Mill Creek
I’ve gone to a few different facilities due to me moving around and this clinic is by far the best. Darya was amazing today. She made me feel really comfortable and she was very professional!!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
My provider Jen made me feel very comfortable I appreciate ideal Options being able to get me in so quickly I had an amazing first time experience. I will recommend Ideal Options to my friends and family!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
Staff is incredibly friendly and helpful and clinic is very clean. Second appt here for second treatment. I’ve done laser hair removal in the bikini area and Botox treatment and both appts have been great.
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mill Creek
I absolutely loved Darya. She is the reason I'm making sure that I come back. I have three sessions total BBL, Broadband light therapy. The first time I got it I was not very thrilled with the beginning where I couldn't see much of a change. Then after like a month my skin looked much better and less bumpy. I was looking for smaller pores in my skin I wanted my skin to look flatter with smaller pores and that's what is happening, has happened as well as getting rid of those tiny blood vessels around my nose. And then I saw an amazing woman who is expecting her first baby, she was amazing! I absolutely loved everything about the treatment. Darya, is a professional who makes you feel comfortable, at home type feeling, which is rare. She why I'm getting more done after this.. Her knowledge and kindness and the way she is. Its all 10 Stars, the highest you can rate her, I say, she is the best! My skin looks way better Im so happy that I did this. At first I worried, but now I do not. This by far is the best thing I could have ever done for my skin and for myself at 46 years old, thank you.
Google
5.0/5
Nov 17, 2021
Google Ideal Image Mill Creek
You are wonderful!
Google
1.0/5
Nov 8, 2021
Google Ideal Image Mill Creek
DO NOT GET ANY TREATMENTS AT THIS COMPANY!!!! They will literally steal your money and refuse to provide you the treatments you PAID for!!! If you signed up for services and pre-paid for them prior to COVID and did not go in to get your treatments during the pandemic for risk of catching COVID or carrying it home to your immunocompromised family, they will just take your money and refuse to schedule any appointments or refund your money. This is a huge scam. Avoid at all costs!!!! I would give negative stars if I could. This company has absolutely no regard for the health and safety of its customers.
Google
5.0/5
Nov 6, 2021
Google Ideal Image Mill Creek
Amazing, the girls were all so sweet and explained a lot to me, very gentle and calm, this is my place from now on 🙂
Google
2.0/5
Nov 5, 2021
Google Ideal Image Mill Creek
I was happy with the provider/nurse who did my treatment last time I was there. I’m not happy with the result of my laser hair treatment last week was my 9th session after paying around 4k , spending time and feeling pain for every minute while doing the each treatment session, I’m not happy with the results. Only half of my hair is gone or maybe less. When First I decided to do laser hair removal The provider said I have very fair light skin and dark hair which is perfect for lase and by session 6 all the hair would be gone… but That certainly did not happen.
Google
5.0/5
Nov 5, 2021
Google Ideal Image Mill Creek
Excellent customer service
Google
2.0/5
Oct 29, 2021
Google Ideal Image Mill Creek
I did cool sculpting for my chin and it was really expensive and time consuming that yielded ZERO RESULTS . Please don't waste your money, if it sounds too good to be true. It's because it is.(Yes I've waited the allotted time to see results and nothing is different)
Google
5.0/5
Oct 27, 2021
Google Ideal Image Mill Creek
Grace Lee is very skilled at what she does, and made what could be an uncomfortable procedure seem totally comfortable. I appreciate her professionalism and kindness for this delicate work, so that she and I could both be comfortable removing hair by laser.
Google
5.0/5
Oct 22, 2021
Google Ideal Image Mill Creek
Lorena was prompt, professional and knowledgeable. She is always friendly and makes appointments enjoyable.
Google
5.0/5
Oct 21, 2021
Google Ideal Image Mill Creek
The woman who treated me was amazing and very kind! She walked me through all my worries and questions and was very patient and comforting during the treatment!
Google
5.0/5
Oct 20, 2021
Google Ideal Image Mill Creek
I had the most wonderful experience at Ideal Image Mill Creek with Trish Bhama. I had purchased a package for 3 areas of laser hair removal - I had full body laser hair removal done a few years ago from another business that did not work. I am currently on my 4th round and the hair in those areas is basically non-existent. The treatments are quick and easy, while I cannot say they are pain-free, the team at Ideal image mill creek was able to give me a recommendation for a topical numbing that works WONDERS. If you are considering laser hair removal YOU NEED TO TRY this location. If you want actual long lasting results this is the place to check out!
Google
5.0/5
Oct 19, 2021
Google Ideal Image Mill Creek
Darya is so friendly! She goes out of her way to make sure her clients are comfortable and taken care of. She is awesome! Thank you so much
Google
5.0/5
Oct 18, 2021
Google Ideal Image Mill Creek
I immediately knew I was in great hands with my nurse practitioner, Karen, a total pro who was also very kind, encouraging, and calm. I had a great first experience with laser hair removal. It was fast and not too uncomfortable. Karen’s expertise and the phenomenally powerful laser made all the difference.
Google
5.0/5
Oct 15, 2021
Google Ideal Image Mill Creek
Kathleen was fantastic! Every time I come here they are so professional and polite. Such a good experience. Highly recommend for laser hair removal (getting my face done).
Google
5.0/5
Oct 14, 2021
Google Ideal Image Mill Creek
Very friendly staff and very knowledgble practitioner. Special thanks to Lorena who was very dedicated and carrying 😀
Google
5.0/5
Oct 14, 2021
Google Ideal Image Mill Creek
Grace was great!! I had my first treatment for my lower legs today and I’ve had laser done in the past which really hurt. Totally different scenario this time, didn’t hurt, so fast, glad I went with Ideal Image.
Google
5.0/5
Oct 7, 2021
Google Ideal Image Mill Creek
So very happy with how inviting and caring Darya was she was so pleasant! I am so happy! Thank you so much!!!
Google
5.0/5
Oct 5, 2021
Google Ideal Image Mill Creek
Had a great experience with Karen for Ultherapy treatment. It’s a little bit painful and she was very patient and accommodating. I’ve had other treatments and they are always very professional and on time.
Google
3.0/5
Sep 25, 2021
Google Ideal Image Mill Creek
Nurse Practitioner Darya is fabulous and definitely my fave!! That aside, I do wish I had researched more before choosing a laser center as I have not had a positive experience regarding how the company, Ideal Image, operates.
Google
5.0/5
Sep 24, 2021
Google Ideal Image Mill Creek
Darya was amazing today. I wasn't feeling great but she made her best to make me feel comfortable. She was really awesome. I wish all people are nice like her. She really made my day. I totally recommend this place.
Google
1.0/5
Sep 11, 2021
Google Ideal Image Mill Creek
Do not book at Ideal Image. You will waste thousands for services that may or may not work. They are taking advantage of women with insecurities about their bodies, and making sure there’s no way to back out once you’ve paid. They have all of their legal agreements set up to make everything work in their favor. Plus, their virtual consultations are very aggressive and try to get you to pay for your services in full without even having an appointment scheduled. They also do not make it clear that the services are completely non-refundable, except in the fine print of the contract they make you sign on the consultation call that you’re fairly encouraged to rush through and not actually read. I booked a consultation for cool sculpting for my neck because I was convinced I had neck fat and didn’t want it to be in my wedding photos in two months. The woman I consulted with made my move my neck skin around in a way that would make anyone look like they’ve got something to lose. She quoted me for some $1k+ treatment and upsold me on some post-service face cream for $170. She had me sign a contract and put my credit card information down. I have a lot of anxiety and felt like I needed to sign right away so I didn’t make her wait. She then told me to call ideal image to schedule an appointment because she didn’t have the tools to see booking information. After I paid and signed the contract, I called four different Ideal Images in my area to schedule an appointment. All of them were booked solid for the next couple months except one an hour drive from me which was available in one month. Worried about the timing on this I scheduled an in person consult (not available through ideal image) at another local skin clinic. The woman took one look at me and said I was not a candidate for cool sculpting and definitely did not have excess neck fat. I called the woman I had the initial consult with to tell her what I’d heard and she scoffed at the concept that I didn’t have neck fat. “What else would it be?” She asked. I asked if I could do another consult in person. She said they didn’t allow that because of covid (even though they’re doing in person treatments) but that she’d set up a consult with another skin care professional. She never followed up with me. I then did two visits with an ENT and speech pathologist to prove that I did not have excess neck fat. It was only after providing medical evidence from other doctors that they finally agreed to refund me two months later. On a side note, they sent me that skin cream immediately after I signed the contract which I thought was odd because it wasn’t to be used until after the service anyways. I tried to call fed ex to return the package to the sender but they said Ideal Image does not allow that as an option. Honestly every step of the way of this process was absolute hell, anxiety, and a stream of red flags. Do your research and please don’t let Ideal Image take advantage of you.
Google
1.0/5
Sep 10, 2021
Google Ideal Image Mill Creek
I felt like I was sold services just for the commission. I had a pre appointment with someone to go over what I wanted done, which was Botox and lip filler. I uploaded my medical history a week before my appointment. I get to my Botox appointment and am notified I am unable to receive lip filler due to my shellfish allergy. She offered to switch it all to Botox, I’m 30 years old. I didn’t need 1,300 worth of Botox. I’m highly disappointed after they talked me into applying for a credit program and getting my credit ran just to tell me I cannot receive a service after all has been done. She offered to refund me for the lip filler which is fine but my credit is already ran. I left my appointment visually upset and disappointed. I called yesterday requesting a manager or someone to call me back to address this issue and still no one has reached back out.
Google
5.0/5
Sep 9, 2021
Google Ideal Image Mill Creek
I love the fact that I don’t have to wait for my appointment and the ladies are great, Darya was a great help and very kind, she made sure I was ok and treated me gentle, also give me some recommended creams for after my treatment.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Mill Creek
Dysport and Botox. Jenny in southcnter has always been my go to, but switched to mill creek now. I’m always very happy. They take time to evaluate and listen to what I am looking for before making recommendations.
Google
5.0/5
Sep 5, 2021
Google Ideal Image Mill Creek
Darya was absolutely amazing. Everytime I come she always takes care of what I need. She's amazing to work with. She made the laser hair removal process extremely easy. Go with Darya. Her vibe is amazing.
Google
1.0/5
Sep 3, 2021
Google Ideal Image Mill Creek
I am writing this review as a zero star. In the beginning when I had a video phone consult due to the pandemic I was impressed by how interactive Ideal Image was. Learned this was all fake to just get my business. I paid $2000 for coolsculpting on my abdominal area. I was told that I would only need one service of coolsculpting due to my size and I was guaranteed results. My appointment for this procedure was scheduled fairly quickly in October 2020. The procedure went as exoected. I then had a healing time frame of three months and was told I would see results within that time frame. Well. I did not. I reached out to the person who I scheduled with and did my consult with prior to my appointment in January because I was concerned with the results. I had zero results or improvement from my coolsculpting. I was told to bring my concerns up at my appointment that went over my results. I came into the mill creek location for my review in January 2021. It lasted all of maybe 10 minutes. The lady who completed this appointment took photos. I expressed that I was disappointed and wanted to reschedule a redo as I paid for lifetime warranty on the coolsculpting. She told me if I was disappointed with the results I would need to call and speak to a manger and there was nothing she could do their at that appointment. Right after that appointment I called numerous times, left voice-mails, and emailed. A month goes by and I still hadn't received any communication back, so I attempted to escalate by adding numerous people (local area manager Patricia and Emily who I did my consult with) in an email. I received a response that Patricia was not able to process a refund or discuss a reschedule of the procedure and she would need to get a higher manager involved. I was told I would hear back from this person in two weeks. Two months go by and still nothing. I called and left voice-mail and emailed Patricia again. I also fwd my conversation with Emily where I was guaranteed results and invoices showing I purchased insurance warranty on this procedure. Patricia as usual took her time to respond and when she did she apologized for my not hearing back and said she would reach out to this manager once again. I received communication saying I would get a response within that week. That did not happen. Since then (april 2021) i have been emailing and calling ideal image and have received NO response. This company is a scam. All they care about is getting their money and performing false procedures that provide no results. They will tell you anything they can to get you to schedule and buy their insanely pricey procedures. Then when you have an issue its like you never existed to them. I will be reporting this company for many reasons as I explained briefly in this review to the BBB. DO NOT GO HERE!!!
Google
5.0/5
Aug 30, 2021
Google Ideal Image Mill Creek
Darya is my Nurse Practitioner today. ⭐️5 stars for her. (If there’re more stars… yesss I’d give to her too) I’d highly recommend her for the Laser Hair Removal here at the Ideal Image. She was very kind, knowledgeable and knew what she should do to give the best treatment. I was super nervous because of the pain and discomfort of the hair removal but not this time. Darya was super truly caring about the customer. She made sure I was ok and comfortable after each time; she knew what to deal with the discomfort, it gave me less stress and pain free after her treatment. She also gave me the aftercare directions so I can feel even better next time. I am only on 3/9 of the treatment package so far but I’m so glad of the results. It is much more effective than any normal laser hair out there. I see much, much more hair gone by now, and if there’re some coming back, they are really thin and soft. I can see about 70-80% hair removed after only 3 treatments. Amazing! I have never given any review online before but this time is special because Darya truly goes beyond and above for her customer. I’d give her the best score. Thank you Darya!!! Lily
Google
5.0/5
Aug 20, 2021
Google Ideal Image Mill Creek
Friendly reception, very clean atmosphere
Google
5.0/5
Aug 13, 2021
Google Ideal Image Mill Creek
Darya was absolutely amazing. I am usually very nervous for my brazilian hair removal and she made me feel comfortable and helped me relax. Thank you for caring and for your professionalism. I would recommend her and this location to anyone.
Google
5.0/5
Aug 12, 2021
Google Ideal Image Mill Creek
Lovely clinician that treated my hair removal. Very very clean office and treatment room. And very timely. Thank you for a fabulous visit.
Google
1.0/5
Aug 9, 2021
Google Ideal Image Mill Creek
I spent 20 minutes on the phone but could not get an idea of treatment costs - so frustrating!