Seattle (Northgate)

317 Northeast Thornton Place
Suite 10A & 10B
Seattle, Washington 98125
206-673-4620

Current Promotions

Monday 08:00am - 07:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday 08:00am - 06:00pm

At Ideal Image, we specialize in non-surgical cosmetic and skin rejuvenation treatments in a modern medical spa setting. We offer the most advanced, cutting-edge, comprehensive skin and body solutions including Laser Hair Removal, CoolSculpting®, Ultherapy® Skin Lifting, Broadband Light™ Therapy, Botox®, Juvéderm®, Restylane® and Kybella®.

Find peace of mind knowing you’ll receive a treatment plan to meet your specific needs designed by our team of highly trained and qualified medical professionals.

Visit Ideal Image of Seattle and allow our medical team to be your guide in working hand-in-hand to create your personal solutions to flawless skin. Call to schedule your complimentary consultation today!

4.2/5
4.2 /5
294 Reviews

Google
5.0/5
Jun 13, 2022
Google Ideal Image Northgate
Great experience. Very friendly and professional staff. I had the ipl facial and everything was perfectly explained. Will definitely be going back
Google
1.0/5
Jun 6, 2022
Google Ideal Image Northgate
Too bad attitude of the guy name raj he is front desk guy which he have to be nice for all costumer I think people have to know about him and report about his attitude which is terrible.
Google
5.0/5
May 19, 2022
Google Ideal Image Northgate
Very informative and thorough. Had a great experience.
Google
5.0/5
May 12, 2022
Google Ideal Image Northgate
The whole staff are awesome!!
Google
5.0/5
May 10, 2022
Google Ideal Image Northgate
I had eight cycles of cool sculpting done I was very satisfied with my appointment Nora was great.
Google
1.0/5
May 10, 2022
Google Ideal Image Northgate
I don’t think I’ve every been so disappointed in a service from a company. I finally pushed myself to do something nice for myself since I nonstop take care of others around me. I spent several thousands of dollars for cool sculpting and the customer service rep that sold them to me flew through the process pushing me to do it and then didn’t ask but told me she was adding a product to my bill for something related to my service (which again, she didn’t explain) and it cost over $100. Since it took over 2 months for them to get me in for my first session due to being overbooked, I forgot about it until one of my last session with my RN. When I asked her about it, she had no idea what it even was and checked with her other coworkers who also hadn’t been given any information. Corporate doesn’t communicate or train employees on something they are overcharging customers on that is supposed to benefit after their session. After 16 cycles of cool sculpting and 6 months later, I’ve seen no progress whatsoever. The only reason why this gets one star is because of my amazing RN that I worked with during my sessions. She was so attentive, compassionate, and knowledgeable about the service. The only reason I went back was because of her. Don’t waste your money on something that doesn’t work by a company that only cares about the money they make. *UPDATE* I received an email weeks ago saying that someone would get back to me regarding the situation and of course I haven’t heard anything back. Unrelated, I was contacted by a girl who had a job offer from the company, but was on the fence after reading several upsetting reviews and she wanted to hear my experience but after going through all of the reviews, she declined their offer. I was in customer service for over a decade. I just don’t understand how a company can ignore so many unhappy customers.
Google
5.0/5
May 9, 2022
Google Ideal Image Northgate
Kim is my FAVORITE! She is the sweetest and kindest person I’ve met at mill creek ideal image! I get major anxiety getting my laser hair removal and her sweetness to me calmed me down a bit & I felt so much better knowing I had such a kind & understanding person taking care of the job with me. She went above and beyond before, during, and after and THATS what I love! So happy I got my appointment with her and I wish I could get her with all my appointments. She is great at her job and seems like she really loves being there, which is also what people love to see when they go somewhere.
Google
1.0/5
May 5, 2022
Google Ideal Image Northgate
I signed up for their membership program only to find out they couldn't schedule me for the procedures for months! I have been trying to get a refund of my money since March...terrible customer service. I don't recommend these folks.
Google
1.0/5
May 4, 2022
Google Ideal Image Northgate
NEVER give these people your contact information. They will email you and call you every few days, no matter how many ways you try to unsubscribe. I've had to block them from everything. Totally predatory. I initially considered booking an appointment, but I would never use a service that uses these kinds of marketing tactics.
Google
1.0/5
Apr 26, 2022
Google Ideal Image Northgate
I signed an 8 treatment contract to remove the hair on the back of my neck. After 4 treatments, the pandemic hit and I couldn't get back in for my 5th treatment until 15 or 16 months later. I finished the remaining treatments covered, but continue to require more to get rid of the hair completely. I reached out to the office regarding the additional treatments I've had to pay out of pocket for, but never heard back. Already spent a fair sum of money for extra treatments and still need to do more. Very disappointing. That being said, staff is nice, helpful & knowledgeable
Google
3.0/5
Apr 26, 2022
Google Ideal Image Northgate
My first (just had my second) session was more precise in the laser in process. I which is evident in the missed spots seen on my target areas.
Google
5.0/5
Apr 23, 2022
Google Ideal Image Northgate
Kim is very informative and thorough. I really appreciated her attention to detail and knowledge of the procedures! Highly recommend this location and their staff!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Northgate
I had the best experience today. Hands down it was one of the best treatments I have received. My provider, Mandy was the AMAZING!! She took extra time to ice the treated area which reduced my reaction. She was thoughtful and aware what I was experiencing to make sure I was comfortable. I would highly recommend her to anyone!! Thank you Mandy!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Northgate
It was an absolute pleasure! Nora was really helpful, wonderful & kind. I felt like I was well cared for and given all the necessary information I could have asked for. Super excited to continue getting my laser treatments!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Northgate
I have had several treatments done here and have had positive experiences. The last treatments were especially positive with the customer service as well as the treatment. Aubrey's creative customer service gave me the best discounts and Jenny the head nurse got me in really quickly for treatments and made my procedures a really easy process. Thanks ladies!
Google
1.0/5
Apr 18, 2022
Google Ideal Image Northgate
Second time I have come in and was not a candidate for a service. I have had only bad experiences since I bought a membership that I cannot even use.
Google
1.0/5
Apr 16, 2022
Google Ideal Image Northgate
SCAM/FRAUDULENT COMPANY - Do NOT pay for services upfront EVER! They took $3000 from me and then told me I couldn't be scheduled for at least 6 months and that I would not be able to be seen at northgate and would have to drive 2 hours to a different office. They also charge you an extra membership fee $250 but then won't let you schedule within the year so they will just keep charging you. I have opened a legal case and a BB complaint.
Google
2.0/5
Apr 15, 2022
Google Ideal Image Northgate
They try to befriend you to upsell you. Long, confusing, drawn out contracts that you pay up front with hidden extra costs (not what you agree to). It also seems like they “accidentally” don’t include something you ask for (so they can say “oh we didn’t know” once you get to the appointment and then charge you more). Very scummy, commission-based company
Google
5.0/5
Apr 13, 2022
Google Ideal Image Northgate
The young woman that did the procedure made sure I knew what to expect. The people at the front counter made sure I had 3 appointments set up before I left. I am extremely pleased with the care given me throughout the entire process.
Google
5.0/5
Apr 11, 2022
Google Ideal Image Northgate
Very clean facility, super nice and friendly staff
Google
5.0/5
Apr 6, 2022
Google Ideal Image Northgate
Smooth and good with experienced staff ( Mandy)
Google
4.0/5
Apr 5, 2022
Google Ideal Image Northgate
They were very patient and getting connected to our zoom call but was unable to book my appointments on the same call so I had to call a couple of times to get confirmation on my services and couldn’t get in right away
Google
5.0/5
Mar 31, 2022
Google Ideal Image Northgate
Grimes was great. She was funny and charming. Made it a wonderful experience today
Google
1.0/5
Mar 30, 2022
Google Ideal Image Northgate
Worst experience ever. Worker was nice. The fact I spent the money I did and was upsold just to find out they didn’t reserve my appointments and had to leave and come back and that was pushed back and now I am heading home since I already wasted 2 hours waiting for them.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Northgate
Friendly and courteous staff
Google
5.0/5
Mar 29, 2022
Google Ideal Image Northgate
Stephanie was awesome and very thorough with educational component! I will be coming back! Excited to see results!
Google
5.0/5
Mar 29, 2022
Google Ideal Image Northgate
I had a Great first time experience with Noor, trying of laser hair removal, she walked me through everything, and told me what to expect during and after the procedure. She made me feel comfortable and was very professional, I felt like I was in great hands. The place itself is easy to get to, the staff was welcoming and I was in and out within 30 minutes. I’m already excited for my next appointment.
Google
1.0/5
Mar 26, 2022
Google Ideal Image Northgate
Unbelievable poor customer service!!! They manage the business by ripping off customers.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Northgate
May was too fast and nice person,I spent a good time in my session. I recomend her for my next session
Google
5.0/5
Mar 15, 2022
Google Ideal Image Northgate
I had cool sculpting done for the fat under my chin and I have amazing results so far from only one treatment! I can’t wait to do my second treatment! Very professional in every aspect. Highly recommend!
Google
1.0/5
Mar 7, 2022
Google Ideal Image Northgate
I had worst experience talking to the consultant. She did not explain me anything about the process except that services have to be distributed at 6 to 8 weeks. Also, two of my friends got 50% less price as compared to what she quoted me for exact same services. I shared the name of one friend, she was able. to see it and still she did not match the price saying that my friend got promotional discounts.
Google
5.0/5
Mar 4, 2022
Google Ideal Image Northgate
Northgate Ideal Image is one of the best, I have been doing hair removal for a couple months right now. I like all the providers at this location. All of them are great. But Kathy is one of the best she's very nice very friendly very knowledgeable. she got a lot of experience provideing me with the best service every time. Thank you very much Kathy.
Google
5.0/5
Mar 3, 2022
Google Ideal Image Northgate
I have seen such great results here, they are quick, thorough and so friendly! They make it as painless as possible and really make sure they get all the hairs. Couldn’t recommend my Nurse May enough! She was so great!!
Google
5.0/5
Mar 3, 2022
Google Ideal Image Northgate
Trish was fantastic. This was my second time there for laser hair removal and my free gift for becoming a member. She was so helpful, knowledgeable and personable. Thank you so much for your help.
Google
5.0/5
Mar 2, 2022
Google Ideal Image Northgate
It was great
Google
5.0/5
Feb 27, 2022
Google Ideal Image Northgate
Fast, Easy, clean. Should have done this a long time ago!
Google
5.0/5
Feb 26, 2022
Google Ideal Image Northgate
May is amazing! She made me feel so comfortable. She is very caring and she cares that her clients get the best result. She provided me an individualized care. She is friendly and professional. I will be scheduling all my laser hair removal treatments with her. I am a nurse and I am glad to see nurses in the beauty and esthetic field care for their clients.
Google
5.0/5
Feb 24, 2022
Google Ideal Image Northgate
May is great. She is caring, friendly, and a great motivator. Definitely would recommended.
Google
3.0/5
Feb 24, 2022
Google Ideal Image Northgate
I liked how my procedure was
Google
5.0/5
Feb 23, 2022
Google Ideal Image Northgate
So far I am very happy with the results! I get scheduled on time and the girls are amazing, but for me May made a difference ! She did everything to comfort me and everything went better and faster then I expected. 🙂
Google
5.0/5
Feb 23, 2022
Google Ideal Image Northgate
Mae was such a sweet technician! So fast and thorough. I’m beyond happy with my hair removal progress here!
Google
5.0/5
Feb 22, 2022
Google Ideal Image Northgate
I have been to this location three times and while all have been pleasant, Grimes today went above and beyond to make me feel safe and comfortable. I am currently rescheduling my upcoming Apts to be with her! Xo ***Update! Still living for my experience here! This evening I had Noor as my provider and she KILLED it! Xoxooxo
Google
5.0/5
Feb 21, 2022
Google Ideal Image Northgate
First visit and I felt super welcomed. Grimes is so approachable and friendly, she was prompt, knew what she was doing, and was very transparent with the process. Grimes definitely helped my first experience, definitely worth coming back again!
Google
5.0/5
Feb 18, 2022
Google Ideal Image Northgate
I absolutely love this location. Friendly staff. Great customer service. Love my results.
Google
2.0/5
Feb 15, 2022
Google Ideal Image Northgate
i was not told that there would be no appointments until april it is februrary additionally, it seems like there is a disconnect between when the payment is and when the appointment is should be considered for folks who have busy schedules
Google
5.0/5
Feb 15, 2022
Google Ideal Image Northgate
As I’m currently laying here getting my laser hair removal sessions I wanted to hop on here and say how great this place is! I’ve always felt welcome, safe and fully taken care of! All of my questions are always answered and feel amazing after every session! Thank you Northgate Ideal Image! Also, Noor is the best! She is so thorough and informational! I hope I’m able to get her next session. Thanks to this entire team of wonderful people 👍
Google
1.0/5
Feb 14, 2022
Google Ideal Image Northgate
First of all I’m being charged an obscene amount of money for something that doesn’t even work. And as far as all the other services they don’t work for someone with my color of skin. That’s a problem
Google
5.0/5
Feb 13, 2022
Google Ideal Image Northgate
Shout out to Trish and Jen, the ladies who make me happy and feel beautiful and confident. I recommend both of these nurses at Mill Creek.
Google
5.0/5
Feb 9, 2022
Google Ideal Image Northgate
Lazered my beard! Thanks grace!
Google
1.0/5
Feb 4, 2022
Google Ideal Image Northgate
DO NOT GET LASER HERE, it's extremely painful and the numbing cream that they force onto you barely makes a difference lol. I wasted over 2k here. They just want your money. The sales people are aggressive, the customer service is absolute trash, the front desk staff at actual locations can't do anything. My case manager Craig was somehow "busy" every time I tried to call to discuss my case and it's been since JUNE 2021. There are apparently "notes" in my chart that don't reflect anything that I've discussed with all the different people I've spoken to. Either nobody knows what's going on or the "notes" say my case is closed when nobody has even returned my voicemails. Literally all of the people I get into contact with ghosts me. Ideal Image is as stingy as can be. I wanted to cancel my laser treatment because it's too painful, but they're gonna keep all the money I spent on the package. So the rest of that money was turned into "credit" for another service. THAT ITSELF WAS AN ISSUE. Someone tells me I have over 6k in credit, another tells me I only have 1k in credit and it all had to be sorted out. I was booked for coolscupting and had to pay the difference, then at my appointment the nurse tells me I'm NOT a candidate! The reception tells me they make a case for a refund of just around $100, and now my new case manager Danielle couldn't even do that! Danielle weirdly kept pushing me to do botox instead and hasn't returned my calls (of course). Come here if you want to waste your money on treatments that don't work with terrible customer service.
Google
5.0/5
Feb 4, 2022
Google Ideal Image Northgate
A friend recommended Ideal Image based on their great laser hair removal results. I had a wonderful experience signing up. Leslie put together so many package combinations of services to match my multitude of questions! Given this level of care and the medical staff that handle all procedures, I’m looking forward to getting started!
Google
5.0/5
Feb 3, 2022
Google Ideal Image Northgate
Wonderful
Google
5.0/5
Feb 1, 2022
Google Ideal Image Northgate
Professional staff and quick service, all my questions were answered fully and my technician was fantastic! Thanks!
Google
5.0/5
Feb 1, 2022
Google Ideal Image Northgate
Kind services
Google
5.0/5
Jan 31, 2022
Google Ideal Image Northgate
I really have had good treatment at Northgate Ideal Image, Sukhi the nurse at that center is really amazing, she gives us the time , good service and is constantly boosting up our energy that we are doing good.
Google
5.0/5
Jan 30, 2022
Google Ideal Image Northgate
Grace was an absolute sweetheart. Felt so comfortable and welcomed going in.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Northgate
Throughout the pandemic there have been some schedule challenges but the nurses here are incredible and so helpful with the laser hair removal
Google
1.0/5
Jan 26, 2022
Google Ideal Image Northgate
Sales tactics are extremely aggressive and sales rep was rude when I said I needed more time to consider options. They must have intense sales quotas.
Google
5.0/5
Jan 25, 2022
Google Ideal Image Northgate
May my nurse injector was professional, very friendly, and knowledgeable. I will definitely come back to ideal image northgate and see May for more treatments.
Google
1.0/5
Jan 24, 2022
Google Ideal Image Northgate
Very bat services
Google
5.0/5
Jan 21, 2022
Google Ideal Image Northgate
Grace was excellent! She has a very pleasant, friendly demeanor and made me feel very comfortable throughout my procedure. All while maintaining her professionalism. I was very nervous that I might want to quit before she was done but she kept telling me she would get me through it and she did!
Google
5.0/5
Jan 20, 2022
Google Ideal Image Northgate
I love coming here. Grace was so great. They explained my appointment and walked me through the whole process. I felt well cared for and very well informed. Grace was excellent.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Northgate
Katy was amazing. She was very patient and kind.
Google
2.0/5
Jan 17, 2022
Google Ideal Image Northgate
Initial sales person wasn't knowledgeable about the services she was selling causing me to have several quotes messed up but I had already started treatments. Now all my treatments are not on the same schedule. I had a video consult which was pointless. but instead of them trying to make it better they didn't offer me anything but one treatment of under arm laser treatment. This caused such and inconvenience for me I would not recommend any one for the simple fact that it wasn't a big deal to ideal image!!
Google
5.0/5
Jan 11, 2022
Google Ideal Image Northgate
I see Grimes and always enjoy my time with her. She does a great job and is very thorough, which is greatly appreciated!
Google
1.0/5
Jan 9, 2022
Google Ideal Image Northgate
Extremely poor customer service.. they canceled the service pretty last minute without informing me. When reached out, the person said, he cannot take accountability for me not getting emails or messages even after proving that I don’t have any emails and messages from them.. they don’t bother to get it rescheduled or providing a refund .. very rude and unprofessional
Google
5.0/5
Dec 29, 2021
Google Ideal Image Northgate
Nicole was great and I will 100% be
Google
5.0/5
Dec 22, 2021
Google Ideal Image Northgate
The staff was fantastic, especially Grace. Due to certain circumstances, I was not able to have my scheduled treatment, however Grace and Tressa worked with me to find an alternative date to come back before my contract expired. Additionally, since I was already on site, Grace suggested an alternate treatment so that my travel time wasn’t wasted.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Northgate
Staff are very helpful! My package was sold to me incorrectly and we realized upon my arrival for my morning appointment. Staff came up with a plan to get it fixed and my treatment done all in one session. This saved another 1 or 2 trips in. Thank you!!
Google
5.0/5
Dec 17, 2021
Google Ideal Image Northgate
All the nurses are extremely polite and knowledgeable.
Google
2.0/5
Dec 17, 2021
Google Ideal Image Northgate
i arrived for my appointment 10 minutes early. I wasn't seen until 20+ min after my start time. My nurse was unable to finish my treatment and asked me to come in at a later date to finish (she did the front of mey legs, but couldn't finish the back) because she had another appointment after me (which she needed to start on time, despite my appointment starting late). This required me to come back ANOTHER time to finish my treatment, this location is overbooked. I find staff to be often stressed, unknowledgeable and borderline irritable.
Google
2.0/5
Dec 13, 2021
Google Ideal Image Northgate
Staff is nice, but the location itself seems is a bit disorganized. Have been scheduled twice for cool-sculpting, and then had my appointments cancelled pretty last minute. One of them I wasn't notified it was cancelled until I walked in the door. Not sure who this falls on, but it's pretty unprofessional in my opinion. Sadly the time I was able to get in the device migrated to a position where it made it very hard to breathe. Despite the practitioner's attempts to gently move it, it became detached and then we could no longer continue that day. Wish I could've been able to make it work as I know mistakes happen, but won't be returning. Now just hoping that customer service actually refunds me. As a side note: I shouldn't be made to feel guilty for not being able to take off work last minute during the week because they cancel a weekend session. I understand that's maybe not the intent, but it felt that way.
Google
5.0/5
Dec 10, 2021
Google Ideal Image Northgate
Katy is the absolute best, so happy with the level of service she provides.
Google
1.0/5
Dec 8, 2021
Google Ideal Image Northgate
I am writing with a complaint about my contract. I understand that my contract Is for 16 months, but it was also pitched as a hair removal. I have not been able to schedule the amount of appointments necessary or promised to remove my hair because of availablity at my clinic. Appointments are not available less than three months apart, and several of them have been canceled or scheduled improperly by the staff. At one time I was not seen for 5 months because they forgot to schedule my appointment, and when I went in when they appointment was supposed to be, they could not schedule me in for another two months.
Google
5.0/5
Dec 6, 2021
Google Ideal Image Northgate
Easy check-in, on time, and people friendly.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Northgate
Jen is amazing at what she does is really personable and super knowledgeable!!
Google
5.0/5
Dec 2, 2021
Google Ideal Image Northgate
Grace was professional and friendly and made me feel comfortable and at ease!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Northgate
It is my first session today, the nurse who did to me was very helpful she made sure that i am comfortable they are very nice, the facility is very clean and also their on time! On my next session i will choose nothgate Ideal Image again!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Northgate
Friendly and professional location. Easy parking. And May was awesome and provided very friendly, individualized treatment with a smile. I usually go to SouthCenter, but I just booked another treatment at this location!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Northgate
Very nice experience. All the girls here are super helpful and sweet.
Google
5.0/5
Nov 24, 2021
Google Ideal Image Northgate
Costumer service and employees are just the best!!!
Google
5.0/5
Nov 23, 2021
Google Ideal Image Northgate
I’ve been visiting here for six months now. And all the staffs are super nice and kind. The treatment I’m getting is also working well. Definitely recommend this place!
Google
5.0/5
Nov 19, 2021
Google Ideal Image Northgate
Great service 🙂 Highly recommended!
Google
5.0/5
Nov 19, 2021
Google Ideal Image Northgate
I have had multiple treatments and every time the staff are so kind and give great care. Stacie did my treatment today, and she listened to what I wanted and helped figure out the right plan. The only downside is it can be hard to get in since it’s so popular!
Google
5.0/5
Nov 18, 2021
Google Ideal Image Northgate
My technician was very professional and at the same time very personable and caring.
Google
5.0/5
Nov 18, 2021
Google Ideal Image Northgate
Today was my first appointment & my nurse Grimes made the experience as wonderful as possible !
Google
5.0/5
Nov 18, 2021
Google Ideal Image Northgate
Great experience with ideal image today! Will be back!
Google
5.0/5
Nov 18, 2021
Google Ideal Image Northgate
Always great and really kind people. They know what they’re doing and are always happy to answer questions which is amazing.
Google
5.0/5
Nov 9, 2021
Google Ideal Image Northgate
Jen C. and the rest of the staff were so wonderful! They made sure I was very comfortable and talked to me prior to and throughout the whole (hair removal) procedure; it was my first session ever. I feel like I was in such good care. Looking forward to my next session already. 🙂
Google
5.0/5
Nov 8, 2021
Google Ideal Image Northgate
So far Dr. Sukhi has been wonderful and catered to all of my needs, and all members of the team have worked to make me feel comfortable and worked with my autistic tendencies to make the whole process easier.
Google
1.0/5
Nov 5, 2021
Google Ideal Image Northgate
It is a pain to get an appointment. And once you get it, they call you to reschedule once and again and again. My “membership” expired due this, and I had to call customer service to extend it. Today I went to my appointment, just to realize the person attending me is not here and they cannot provide the service.
Google
1.0/5
Nov 5, 2021
Google Ideal Image Northgate
I am beyond dissapointed with the service I have received at Ideal Image. The communication chain is basically non-existent. Any time I have spoken to someone, the information we discuss is never relayed or reflected in my chart. For example, I wanted pictures of my hair growth documented and sent to customer service because I was unhappy with the results. This took multiple times to achieve, and to this day I have not gotten a call back from customer service. I don't know where the "notes" go when a worker documents various customer issues, but I have never received any type of follow-up or call back, despite reaching out many times. This has been an ongoing problem, and I would not recommend this location or company to anyone.
Google
5.0/5
Nov 5, 2021
Google Ideal Image Northgate
I have had an absolutely wonderful experience so far at Ideal Image Northgate! The staff and technicians have all been so warm, helpful, and kind. It's my first time doing laser hair removal and they've made it a great experience!
Google
1.0/5
Nov 2, 2021
Google Ideal Image Northgate
Paid FULLY for a treatment in February 2020. 12 sessions in the contract! I did 1 session by that time then Quarantine hits. They got back to work by the end of 2020 and never gave me a call!! The first session was in vain!! The sessions are done every 2 to 3 months bc they NEVER have availability for sooner than that. I did another 5 sessions up to now (November 2021) STILL HAVE 6 sessions to go according to the contract but they called me and told me that my contract expired and I HAVE TO PAY FOR THE NEXT SESSIONS!!! As if I was guilty of quarantine!
Google
1.0/5
Oct 31, 2021
Google Ideal Image Northgate
Jennifer Jimenez is a wonderful asset to your Medical Spa. She is an experienced registered nurse with a welcoming warmth and professionalism of the Highest caliber. I look forward to each session.
Google
5.0/5
Oct 30, 2021
Google Ideal Image Northgate
Love Grace the Nurse Practitioner I had for laser hair removal! She is so friendly and makes you feel at home and comfortable. Such a lovely place, very clean and professional.
Google
5.0/5
Oct 23, 2021
Google Ideal Image Northgate
Aleiah was wonderful. The service I received was exceptional not only with Aleiah but with Sonnie the manager, the lead, and the provider. Highly recommend ideal image!
Google
5.0/5
Oct 20, 2021
Google Ideal Image Northgate
Everyone is super nice and it's always a quick experience.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Northgate
Mandy was absolutely phenomenal. I really wanted to cry and offer a hug, I was so happy with the bedside manner. Such comforting communication, empathy and demeanor as she provided this laser treatment. It’s my second session today and quite painful because of my thick, coarse hair. But Mandy made it as tolerable and comfortable as humanly possible and I am sincerely grateful.
Google
5.0/5
Oct 15, 2021
Google Ideal Image Northgate
Jen C was an amazing person who had great bedside manner made me not feel uncomfortable or awkward while doing awkward things. Very professional, communicated nicely and went above and beyond in their work. Best experience I've had so far with laser hair removal.