Seattle (Tukwila)
Current Promotions
| Monday | 08:00am | - | 08:00pm |
| Tuesday | 08:00am | - | 08:00pm |
| Wednesday | 08:00am | - | 08:00pm |
| Thursday | 08:00am | - | 08:00pm |
| Friday | 08:00am | - | 08:00pm |
| Saturday | 08:00am | - | 05:00pm |
| Sunday | 08:00am | - | 05:00pm |
Ideal Image Laser Hair Removal Tukwila (South Center Square) Seattle location opened its doors in November of 2011. Our clinic is enthusiastic about helping our clients enjoy the confidence and comfort that comes with being hair free! We are conveniently located near great boutiques, several restaurants, and in the middle of a bustling shopping plaza. Additionally, we are just blocks away from the South Center Mall. Ideal Image is quickly becoming known as the Ideal place for laser hair removal in the Pacific Northwest! We are excited to have found a home here.
North West (Seattle, Shoreline, Lynnwood):
- Begin on I5 Southbound, follow out of Seattle.
- Take exit 154 B. At the fork proceed right towards South Center Blvd and Mall.
- Take the 1st right onto 52nd Ave. South.
- Take a left onto S. 151st St.
- Turn left onto 51st Ave. South.
- Continue onto Klickitat Dr. Turn right onto South Center Parkway.
- Turn left on Wig Blvd (traffic light). Take 2nd right into parking lot (Nordstrom’s Rack, Kohl’s, Panera, Panda Express will be in the same complex).
- Turn right and end at Suite 144 (Next to Old Spaghetti Factory).
North East (Renton, Newcastle, Bellevue):
- Take I-405 South towards Tacoma.
- Take exit 1 for WA 181 S. towards Tukwila/West Valley Highway.
- Turn right onto WA-181/Interurban South.
- Turn right onto Strander Blvd.
- Take left onto Andover Park E. Turn right onto Minkler Blvd.
- Turn right into Ideal Image complex (Nordstrom’s Rack, Kohl’s, Panera, Panda Express will be in the same complex).
South (Tacoma, Olympia, Federal Way):
- Take I 5 North towards Seattle.
- Take exit 153 towards South Center Parkway South (it will be the first exit and there will be a sharp right.)
- Follow South Center Parkway to Wig Blvd (there will be a signal).
- Complex will be on the left (Next to Old Spaghetti Factory).
East (Maple Valley, Covington):
- Take Highway 18 West towards Auburn.
- Follow highway 18 until it ends at I5 and proceed onto I5 North towards Seattle.
- Take exit 153 towards South Center Parkway South (it will be the first exit and there will be a sharp right.)
- Follow South Center Parkway to Wig Blvd (there will be a signal). Complex will be on the left (Next to Old Spaghetti Factory).
West (Burien):
- Take Highway 518 East to 51 Ave S. Exit towards South Center Parkway.
- Keep right at the fork and Follow signs for the South Center Mall.
- Merge onto Klickitat Dr. Turn right onto South Center Parkway.
- Follow South Center Parkway to Wig Blvd (there will be a signal). Complex will be on the left (Next to Old Spaghetti Factory).
352 Reviews
Jun 15, 2022
Honestly, I had the best interaction with your representative. She was extremely helpful, honest and a pleasure to talk/schedule/transact with.
Jun 6, 2022
The laser tech was very nice and personable. She’s always so friendly. Makes me feel comfortable
May 18, 2022
I have had nothing but positive experience with Tukwila Ideal Image. The staff is friendly, professional and personable. I appreciate the customer service and the results that I've gotten from my treatments.
May 18, 2022
Provider, who do my treatment is great, but, first day when I paid full amount to the , I told them I want all my treatment be with one person and they said ok we do that for you. After I paid every treatment was with different person, I'm not happy now, They do not keep their word.
May 17, 2022
Waiter a year and a half for an appointment you can’t complete
May 6, 2022
If your looking for a place that actually cares this is def the best choice! These ladies and Aubrey helped me through a confusing loan process and I felt like they really had my back. Thanks!
May 4, 2022
The front desk Jessica Being not professional. She was referring to me very Disrespectfully.
May 2, 2022
Everyone was great! Very professional. I felt like the most important person in the room!
Apr 26, 2022
I felt very comfortable during the consultation and all my questions were answered. I didn’t feel pressured to accept anything and when I accepted, the process was fast and explained clearly. I have already told my friends about my wonderful experience.
Apr 19, 2022
I purchased a coolsculpting procedure and I am very pleased. I was treated very kindly and made to feel comfortable in an uncomfortable situation. I was very well informed by the woman who assisted me about what to expect after treatment. What she told me and how I felt afterwards was very consistent. Very honest company. I highly recommend this establishment to anyone looking to improve physically.
Apr 15, 2022
The company did not provide accurate information on date of purchase and now I’m not giving the proper amount of time that I paid for. When I purchased these packages I was told that I could postpone them because I had a trip coming up. The representative told me these procedures are not good for sun and heat exposure. The customer service representative assured me that when I attend to my first appointment my time will start. I asked are you sure because I can just wait tell I get back. They replied with “no, you want to take advantage of this price right now, because i’m not sure how long this deal will last. Now know one seems to have the ability to help me. I’ve been on hold and been told to wait a few days and still nothing. I’m very disappointed at the business practices an miscommunication between the sales staff and customer service. My wife and I bought these’s packages at the same time and her situation is perfect no issue. I don’t understand why I’m having problems and the company’s customer service team is refusing to fix this. At this point it seems like the company isn’t willing to honor the contract in its entirety and just took my money. I’ll be filing a claim with the Better Business Bureau an writing a review about my experience.
Apr 12, 2022
Amy in Tukwila is the absolute best!!! Always love it when she takes care of me!!
Apr 8, 2022
Horrible place of business, they scam and hurry people into signing their contracts and take loads of money from people then do not do their job. Don’t believe any of their promises because they WILL NOT follow anything they promise you. What a waste of $3,300+ .. I might as well have just lit a match to my money. This place can be compared to a used car sales lot. Salespeople are slimier than any organization I have had to deal with and the managers are even worse. DO NOT waste your money here, go to an accredited business (can be found on BBB website). This business is NOT accredited with them. Do not bring your money here or sign any contracts! Do your research and go elsewhere please!
Apr 8, 2022
Horrible place of business, they scam and hurry people into signing their contracts and take loads of money from people then do not do their job. Don’t believe any of their promises because they WILL NOT follow anything they promise you. What a waste of $3,300+ .. I might as well have just lit a match to my money. This place can be compared to a used car sales lot. Salespeople are slimier than any organization I have had to deal with and the managers are even worse. DO NOT waste your money here, go to an accredited business (can be found on BBB website). This business is NOT accredited with them. Do not bring your money here or sign any contracts! Do your research and go elsewhere please!
Apr 5, 2022
Very Delightful Experience. Aubrey from Tukwila was very informative and answered all of my questions very well with clear understandable explanations. Looking forward to my treatments!
Apr 5, 2022
Love it ! And love the way they make you so comfortable even though it hurts lol
Mar 31, 2022
August is amazing 🤩 Makes fillers painless! Thank you for your amazing work/skills
Mar 30, 2022
Both visits for Coolsculpting so far have been great. They get me back right on time for my appointment and are quick and efficient with the set up. I like that I can schedule my next few appointments right after the visit. They are also very good about answering any questions and consistently making sure that you are comfortable throughout the process.
Mar 29, 2022
Very patient and professional, the only thing that would cause me to hesitate to recommend is the scheduling and cost. They are booked out quite a ways and this is true for all locations. They simply need more personnel and until they have more people to handle the client load I would be reluctant to recommend going there especially if you have an event you are trying to look your best for. I don't but the spacing of my appts could be better which is just the way it is nothing against the staff who is wonderful, polite, and patient.
Mar 24, 2022
Read the negative reviews, seriously. Some of the positive reviews are written by employees and management. Very untrustworthy people and unethical practices.
Mar 21, 2022
Karen did my service and she was lovely. Karen make me feel comfortable and seemed very knowledgeable.
Mar 21, 2022
Botox dilute… this time I used 40 units for forehead crease (only 20 Recommended) 10 days later no results.. you have to be careful where you buy your Botox. It’s not the injectors (they are nice and courteous) I used 3 different ladies..going back to old dermatologist where I use 20 units and got my results. Honest Botox. Honest Business. See their Yelp reviews which can not be manipulated.
Mar 19, 2022
The company scams customers. Consultants entice you to buy ineffective or unrealistic services and give you wrong information to boost their sales. It’s hard to get initial appointments (months of waiting). It’s also hard to get follow-up appointments because they’re booked out, which affects the contract itself and the frequency & effectiveness of the treatments. Contract is unethically unrealistic because they have limited nurses that provide services.
Mar 18, 2022
The sales people make the services sound great, but are not truthful. They conned me into purchasing the lifetime guarantee when i first bought my package. Just finished my last treatment, and was not satisfied with the results. They said I need additional treatments. I found out I still get to pay for ongoing services, even with the "lifetime guarantee" I paid for. They now offer a second "lifetime guarantee" I could buy for one free service a year...how about you sell your original package to actually do what it's supposed to? What's with all the extras I pay for when I already spent thousands on the first round. I am quite disappointed and their customer service department is no help. Guess I get to resort to reviews to warn others.
Mar 17, 2022
So I was treated by Kathleen for laser hair removal, and my goodness, she took care of me and showed genuine interest in ensuring I had the best experience. This is actually my second time with her! I felt immensely comfortable. Then, I met up with Aubrey to consult cool sculpting options. Originally, the price was too much for me. But Aubrey literally tried everything in the book to fit my budget, and she did!!! I feel pampered and they genuinely want their clients to feel brand new when they leave the clinic. My ladies and dudes, you must check it out. Like seriously.
Mar 7, 2022
My experience wasn’t as it was guaranteed 100% it will be for all the money that I paid.
Mar 4, 2022
I had an appointment scheduled for over 4 months and it was canceled and I only found out because I called to confirm my appointment the day before. This is unacceptable.
Mar 2, 2022
Received my cool Sculpting in November and it was a great experience with nurse practitioner Noor and Jenny.
Mar 1, 2022
Sonni the manager and customer service are rude and un helpful ! Since you couldn’t help and find a resolution for an issue that was caused by YOU I Will report this to the BBB!
Mar 1, 2022
Rude, unprofessional and Don’t care for their clients ! Will report you, hope it was worth the issue you caused.
Mar 1, 2022
Will never deal with your unprofessional customer service or manager Sonni ever again. Will make a report to the bureau. I am aware how you guys treat people and how unhelpful your staff is, by escalating the situation.
Feb 23, 2022
Just stated going to the Tukwila location about 5/6 months ago and very satisfied with the care they have provided. Awesome service by Karen she answered all my questions and great advice for future treatments.
Feb 21, 2022
Last week was my first appointment for laser hair removal. Overall, I had a great experience and Karen explained the procedure really well and made sure I felt comfortable.
Feb 20, 2022
A lot of difficulty getting bills and statements correct. Botox done incorrectly and caused eyebrow drool which caused eyelid droop. Never got my free treatment with my membership. Not going back.
Feb 18, 2022
Super friendly and professional staff. Shout out to the front desk woman (forgot her name, but loved her... she rides a Harley which is badass) & August, my technician!
Feb 17, 2022
This is my second year with ideal image( Tukwila) and I must say I have had a really good experience with them. The place is neat & tidy, the staff is amazing and the front desk is friendly & helpful. My favourite nurse is Raffy.. he is warm, knows his work and makes u feel comfortable. Would definitely recommend.
Feb 17, 2022
The staff was all very welcoming and accommodating, especially my nurse Amy P. She took her time to explain the process every step of the way while making sure I was comfortable. I appreciate the extra time that Amy took with me to teach after care and what to expect over the next few weeks. I would recommend her 100x over, she was incredibly knowledgeable, kind and professional. I will definitly be back to see her!
Feb 17, 2022
Very friendly staff. Technician was also for knowledgeable & made sure I had a great experience during the process.
Feb 16, 2022
Professional, showed concern, and walked me through each step. Enjoy my visits. Very clean
Feb 14, 2022
very professional staff very friendly would deffinately go again!
Feb 14, 2022
Karen & Jennifay we’re amazing! The staff is great, helpful, and very professional! Thank you all!
Feb 11, 2022
Bad, Waste of money my hair is still there .I did seven times ,but I don’t see any change very sad
Feb 7, 2022
Karen was wonderful as a provider! She was very talkative and friendly! Very competent!
Feb 4, 2022
DO NOT GET LASER HERE, it's extremely painful and the numbing cream that they force onto you barely makes a difference lol. I wasted over 2k here. They just want your money. The sales people are aggressive, the customer service is absolute trash, the front desk staff at actual locations can't do anything. My case manager Craig was somehow "busy" every time I tried to call to discuss my case and it's been since JUNE 2021. There are apparently "notes" in my chart that don't reflect anything that I've discussed with all the different people I've spoken to. Either nobody knows what's going on or the "notes" say my case is closed when nobody has even returned my voicemails. Literally all of the people I get into contact with ghosts me. Ideal Image is as stingy as can be. I wanted to cancel my laser treatment because it's too painful, but they're gonna keep all the money I spent on the package. So the rest of that money was turned into "credit" for another service. THAT ITSELF WAS AN ISSUE. Someone tells me I have over 6k in credit, another tells me I only have 1k in credit and it all had to be sorted out. I was booked for coolscupting and had to pay the difference, then at my appointment the nurse tells me I'm NOT a candidate! The reception tells me they make a case for a refund of just around $100, and now my new case manager Danielle couldn't even do that! Danielle weirdly kept pushing me to do botox instead and hasn't returned my calls (of course). Come here if you want to waste your money on treatments that don't work with terrible customer service.
Feb 4, 2022
August, is one very good professional at her job and knows her skills. A good asset to have in your company. The rest of the support staff is top Drawer.
Feb 3, 2022
Great Ultherapy experience tonight with Raffy. He thoroughly explained the procedure, how the treatment worked, and let me watch the ultrasound machine. I will go back for upkeep!
Feb 2, 2022
I was told by 3 people in Southcenter clinic I can still use my 20 units of Botox after the ‘contract’ expires. When I called to schedule, they said they can not schedule. I am very upset and unless this is resolved or fixed I will NEVER return nor will my family and friends!
Feb 2, 2022
August was wonderful. Quick at my treatment which I always appreciate. Explained things well when I asked a question. Wonderful customer service.
Jan 31, 2022
My first time at Ideal Image was a very positive experience. Everyone was helpful and very informative of what to expect during my light treatment. 10 out of 10 recommend!
Jan 31, 2022
Raffy did ultherapy on my upper face. Great at how gentle and professional he was.
Jan 31, 2022
My last visit was awful. I was supposed to be coming in for my last visit on my bikini area and my legs. I arrived and according to the nurse, only the bikini area was on the schedule. I was placed with a male nurse to do this treatment - which is something I was totally uncomfortable with. And so I asked that he move from the bikini area to my legs - received that last treatment - and left. This was after 3 phone calls where I was told by two different staff members that I needed to pay for this appointment - even though I had been told by the nurse at my previous appointment that these would be for free since my treatment got delayed when your location was closed due to COVID. I am so disappointed in the service I received from Ideal Image. I would NEVER recommend your services to anyone. It was all about upcharging and trying to get more money from me along the way. You way oversell your products - and so in the 18 months of treatment, I never had my next appointment at the time that the nurse recommended - because the next availabilities were always out 1 - 2 months later.
Jan 31, 2022
I had a great experience here, my nurse Alyssa was very knowledgeable and made sure I was as comfortable as possible. I would definitely recommend friends and family to use Ideal Image Tukwila.
Jan 31, 2022
First time go to my appointment, Karen was very professional and knowledgeable, had a great experience
Jan 31, 2022
I've seen ALL of the incredible providers at this location for my 16 month laser hair contract. I've never had a bad experience with them and they are so great at taking care of you if you're communicative. The clinic is always clean and neat. The providers do an awesome job helping you get through any discomfort....including the male provider I saw. I was a little uncomfortable at first, but he was a true professional. I am excited to try some of the other treatments with this crew! Thank you Ideal Image Tukwila!!!
Jan 31, 2022
I love the amazing work they do here, I’ve done laser hair removal and lip fillers and the staff is always so friendly and kind. It’s so worth coming here. Karen is amazing and so sweet and kind.
Jan 30, 2022
Fantastic customer service, clean, great location. Super happy with my results and will definitely come back!
Jan 28, 2022
I’ve been coming to this location for years and I have always had quick and effective treatments. I’ve been treated by many nurses and all of them are awesome. I feel cared for and like they put in the effort to make sure I get the best results possible. They also always have specials going on and the receptionists are great at getting you the best deal.
Jan 28, 2022
Long wait for checking in and out, I did my treatment few years ago for bikini and underarm I came back for my touch up session The treatments were so painful even with numb cream.Also,the prices for the treatment is really high .
Jan 26, 2022
I’ve been coming in for a few sessions now and they have always been super kind, on time, professional and amazing in general. The staff really knows what they’re doing so I trust them completely. Would recommend to anyone!
Jan 26, 2022
I have been an Ideal Image customer for years, I had my first treatments done in Austin, Texas in 2014. I always have a great experience at each location because the employees are fantastic. This week was my first time at the Tukwila location. I worked with Alyssa for my treatment and Jennifay at the front desk for scheduling. They were both lovely and took excellent care of me. Looking forward to doing the rest of my treatments in Tukwila and meeting more of the amazing staff!
Jan 24, 2022
My first session for LHR was today and it was quick 😊 Raffy was so great, he made me feel comfortable. I also like the fact that they are open during weekends it makes it easy for me to fit in my schedule. I'll update my review once I'm done with my treatment.
Jan 24, 2022
I was a couple minutes late but called to let the front desk know. I was taken right back and my tech was awesome and funny and we had a great time blasting off my leg hair. Everyone is always gracious and nice.
Jan 24, 2022
Jennifer, Karen and amy did amazing taking care of me today.
Jan 20, 2022
Mandy is incredible, funny, courteous, and made me feel at ease! She made me feel confident in my cosmetic choices and didn't pressure me into anything that wouldn't be beneficial for my skin care journey. I can't even wait to see my results in the future. I'm so happy I chose Ideal Image thus far!
Jan 17, 2022
I love the people that work at this location! On Saturday 1/15, the Cool Tone machine was broken so my appt had to be postponed, but I hadn’t gotten the messages until the day of appt. The team was able to switch gears and provide a last minute service for me instead so my trip was not wasted. I’ve been a customer here for years and had not met August until this visit. She was extremely attentive, great technique to help alleviate the zing of lasering and made me feel like a friend! Thank you, Allison
Jan 11, 2022
Amy did a great job explaining what to expect on coolsculpting. Recommendations to get the best results out of it. I appreciate the honesty, friendliness and still remaining to be professional. Will start soon. . . Hoping for the best!!! The receptionist Jennifay also did great getting me on schedule so I don’t have to make too may trips. Friendly atmosphere 👍🏼
Jan 11, 2022
The services are satisfying, Specially Emily. She is so patient and kind
Jan 10, 2022
I signed up for laser hair removal just under a year ago. I had always heard of Ideal Image and decided to give them a try. I started going to a location closer to my home, but for a couple reasons I decided to go to the Tukwilla location and I quickly realized that it’s worth the drive. Every time I go, every staff member is kind and thoughtful. They take extra time to hear about how I’m doing with each treatment and schedule my next appointments prior to leaving so I don’t need to call in, which is what I had to do at the other location. I’ve enjoyed every service provider i have had, but most recently I have Raffy for my service and met Genevieve at the front desk and they were awesome. Definitely check this location out!
Dec 30, 2021
Thank you Ideal Image staff and Ms. Karen for always being kind & welcoming. I am so grateful for this place & service. Blessings - Mitia
Dec 29, 2021
Jenefai helped me soooo much by fixing an error on a refunded procedure
Dec 28, 2021
They accommodated my request about seeing a specific NP who knew about my shoulder pain. Joselyn was very understanding about the limited range of my shoulder and in spite of that, she was able to do an amazing job.
Dec 24, 2021
100% scam people don’t fall for their promise’s at the begging, once done with their hair removal procedure its doesn’t work and its pain full, and when u go back to confront them they will change their story, I didn’t read the contract before signing. Please please..read the contract it says they are not reliable if it don’t work..they know it doesn’t work that’s why it say that in a contract
Dec 23, 2021
Hard to schedule. No upfront pricing, Lots of hoops to jump through
Dec 22, 2021
My consult with Jennifer was great and very informative and comfortable. She answered all of my questions and helped me schedule my first visit. I would highly recommend and I look forward to starting my treatments!
Dec 18, 2021
You people don't gave the correct inf about the treatment...so I just waist my money.
Dec 15, 2021
My partner and I signed up for a BBL package almost a year ago - since then we have only been able to use 2 out of the 5 sessions we purchased in 10 months - we have been cancelled on each 4 times; normally the day of the appt and we have to travel an hour to the nearest facility. Last time we were cancelled on, we were offered a free session of BBL each for our troubles and we have still not received anything to sign for this extra service - it has been over 10 days since our last communication with ideal. We spent over $10k with Ideal and still cannot make appts or get any appts on the schedule as they are booked out a few months at every location. I would not recommend Ideal as you will pay for services that they will not let you redeem nor do they attempt to make it right.
Dec 14, 2021
Karen was amazing! This was my first time, and she made sure to explain everything to me, she was patient and answered all my questions.
Dec 8, 2021
Nov 29, 2021
I have not received a call or modification to my contract to complete the original contract for hair removal. Procedure was delayed due to COVID and my service is NOT complete- hair still exists. I was supposed to receive a call about 2 weeks ago per the onsite staff in the office at my previous appointment. Please contact me. Thanks
Nov 26, 2021
scheduling has been a nightmare several places of my areas still have lots of dark hair growth nurses have not listen when I have said certain areas arent working and need adjustment
Nov 24, 2021
Horrible customer service , laser hair removal left scaring and bumps that lasted for months and all I got was a sorry
Nov 23, 2021
Have had a customer support request out for months now and request for manager to call still no call back. Nurse Amy is great but would not recommend ideal image due to customer service.
