Tacoma

2505 South 38th Street
Building A, Suite 109
Tacoma, Washington 98409
253-617-7784

CURRENT PROMOTIONS

Sun 10:00am - 5:00pm
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our nurse practitioners and registered nurses are exceptionally skilled and extensively trained to perform state-of-the-art medical treatments. We offer innovative services to meet your needs such as: Laser Hair Removal (for all skin types!), Coolsculpting, Ultherapy skin lifting technology, Forever Young Broad Band Light Therapy, Botox/Dysport wrinkle relaxers, Dermal Fillers such as Juvéderm and Restylane.
  • Not sure which service is right for you? Don’t be afraid to ask! When you come in for your complimentary consultation, you will be taken to a private office to meet with one of our consultants. Our staff members are knowledgeable, honest, and willing to help find the best course of treatment to suit your needs.
  • We are open six days a week and evenings to accommodate your scheduling needs. We are also open Saturdays!
4.2/5
4.2 /5
255 Reviews

Google
5.0/5
Apr 30, 2021
Google Ideal Image Tacoma
Nurses and staff are always do welcoming and supportive!
Google
2.0/5
Apr 28, 2021
Google Ideal Image Tacoma
I’ve had my Botox done for years, and this was not good. I lead drooping.. very unsatisfied. I have some fillers at the end of next month had to wait for 2 1/2 months to get an appointment for this, I’m just praying it goes better than the Botox
Google
5.0/5
Apr 25, 2021
Google Ideal Image Tacoma
I visited this location for the first time for retouching today and was SO impressed! From the moment I walked in, I was greeted and COVID safety measures were in place and followed. Remy was so kind and knowledgeable!--she made me feel so comfortable--literally felt like I was catching up with a friend! I was so pleased!
Google
5.0/5
Apr 24, 2021
Google Ideal Image Tacoma
Very awesome amazing experience. Loren I don’t know if I spelled correct. She has great bed side manner, personable, made me feel comfortable.
Google
4.0/5
Apr 23, 2021
Google Ideal Image Tacoma
From the first phone call inquiring about cool sculpting to walking in the door, everyone was so helpful and full of information. I felt very comfortable speaking with everyone and they were so kind and respectful. I'm look forward to my next appointment.
Google
5.0/5
Apr 23, 2021
Google Ideal Image Tacoma
Love coming here. I really appreciate the honesty of the employees. Plus my face is always looking so great after each session.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Tacoma
Good! Excited for the future results!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Tacoma
I went to the office to change my appointment as I was unable to get through to the office on the phone. Fortunately they had time to administer my Botox at that time so I didn’t have to make another appointment. I was very happy with their accommodating me. Thank you to the he staff in Tacoma.
Google
2.0/5
Apr 20, 2021
Google Ideal Image Tacoma
No one has scheduled my appointment. Initial consultation was great and had me very excited to start my treatments. The person who initially spoke to me for my consultation emailed the scheduling team a couple of times to have my first appointment scheduled, and no one has reached out to me. I do not think customers should have to be following up numerous times to get a phone call.
Google
1.0/5
Apr 15, 2021
Google Ideal Image Tacoma
Do not go here. They don’t disclose vital information and getting your money back is like pulling teeth.
Google
2.0/5
Apr 13, 2021
Google Ideal Image Tacoma
I’m giving them two stars because when I first spoke to someone they were wonderful. However, every time I try to call and schedule an appointment, no one answers. I was initially told that someone would be contacting me to schedule my first appointment however it has been weeks and it hasn’t happened. I’ve left my information and no one ever calls back or answers the phone.
Google
5.0/5
Apr 11, 2021
Google Ideal Image Tacoma
Remy was absolutely amazing!! Laser hurts for me and she was super patient and went slow for me. She also communicated well about how to care for my area over the next 24hrs to limit swelling. She was THE BEST. 10/10 recommend! Then Amy at the front desk was really patient with my lack of availability for appointment times and then answered all my questions for future co pays when I got into maintenance. These ladies rock!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Tacoma
My experience with Ideal Image is excellent. They really took care of me.
Google
5.0/5
Apr 8, 2021
Google Ideal Image Tacoma
Wonderful nurses that take great care of you and your needs. As someone with sexual trauma I feel very safe and comfortable there enough to do my bikini area which I never thought possible! The staff are very kind and quick to help you. I’ve been going to them for over 2 years and can’t say enough good things.
Google
5.0/5
Apr 7, 2021
Google Ideal Image Tacoma
I loved it so much. I was treated with care and respect. I am so satisfied with my results
Google
4.0/5
Apr 6, 2021
Google Ideal Image Tacoma
I had an appointment scheduled in December which they canceled because a staff member left suddenly. It is now towards the end of March and I have yet to be able to get in for an appointment. I've called over 10 times, left messages and no one ever returns the calls or answers. The staff were great for the 3 appointments I had. Very upset right now.
Google
5.0/5
Mar 30, 2021
Google Ideal Image Tacoma
The nurse was very informative and discussed where I was at in the process. I appreciate the time you took to also discuss taking care of my skin. After working with this location now for a year my opinion has changed. They never return phone calls so rebooking appointments they cancel make it in possible. I can’t even get them to answer the phone. This makes the process of laser hair removal longer. We all know that COVID has allowed companies to down grade their services. COVID doesn’t prevent companies from answering their phones or calling you back. You can do better!
Google
5.0/5
Mar 29, 2021
Google Ideal Image Tacoma
My technician was professional and listened to me.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Tacoma
Staff was very nice and explained everything to me very well. Greatly appreciated
Google
5.0/5
Mar 21, 2021
Google Ideal Image Tacoma
Ramy was very informative and had answers to all of my questions. She was a very kind personable women. I felt like I was in good hands.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Tacoma
Remedios, was amazing . Very knowledgeable on her job..I got hair lazer removal in my private areas..she was very explained the process throughput making sure I received the proper Lazer voltage pending on my skin at the time, making sure that I was safe.. she was very sweet and caring.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Tacoma
The ladies were very accommodating to me and made my treatment experience as comfortable as possible! Definitely will recommend to my friends!
Google
1.0/5
Mar 15, 2021
Google Ideal Image Tacoma
I'm ashamed to be under contract with this company. I deserve much better than the treatment I've been receiving and it's like working with adult bullies who are dishonest, misleading and unable to rectify their mistakes with integrity. This is my experience dont mistake it for yours.
Google
1.0/5
Mar 13, 2021
Google Ideal Image Tacoma
No one ever answered the phones or got back to me at all! Frustrating and annoying!
Google
5.0/5
Mar 11, 2021
Google Ideal Image Tacoma
Lindsey was great! Efficient and professional and did a good job helping me feel comfortable and feeling like I was in capable hands. She went out of her way to help me sort out a mistake that was made with the package that I ordered and I could not be more grateful.
Google
1.0/5
Mar 4, 2021
Google Ideal Image Tacoma
I arrived for my ULtherapy appt. once in the room the nurse started telling me how things were going to happen. She was very professional and nice BUT She then told me that I COULD NOT have the therapy on the SPECIFIC AREA that I wanted it on. Now, when I purchased this, I was VERY CLEAR as to where I wanted to have the treatment done and I was advised at that time, it was very common and would be no issue so I paid for it IN FULL, and scheduled my appointment. I believe I was purposefully mislead so a sale could be made. I am a loyal customer and have spent thousands of dollars there. This was unacceptable.
Google
5.0/5
Feb 25, 2021
Google Ideal Image Tacoma
Rami did a great job, was very personable for my first appt. Took the time to review all documentation with me as well. She was rushed due to others coming in without appts but from my first visit had a nice experience, and saw results instantly. Looking forward to further treatments.
Google
5.0/5
Feb 25, 2021
Google Ideal Image Tacoma
I always have the best experience at Ideal Image Tacoma. Even during this strange time of masks and safety, I was met at the door by the front desk gal, Thalia who assured me the wait would be short, Lindsey one of the RN’s came out and took my temp and got me into the lobby, Michelle did my Botox treatment and was quick and precise while making me feel very comfortable. I love the great service every time. Five stars for sure!!!
Google
5.0/5
Feb 23, 2021
Google Ideal Image Tacoma
Professional, clean, respectful, and good at what they do.
Google
2.0/5
Feb 23, 2021
Google Ideal Image Tacoma
The staff is great, what I don’t like is it takes over 5 calls to get someone on the phone! No one ever calls you back either. I’m here sitting in my car and I can’t get anyone to answer the phone to check me in. On top of that, I had to call them to schedule my first appointment, even though the lady said they would call me. One week went by and no one called me.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Tacoma
I've had a few issues with having to redo my contract in a little bit of scheduling problems but it got fixed right away. I am very happy 😊😊😊
Google
5.0/5
Feb 22, 2021
Google Ideal Image Tacoma
Great communication and information
Google
1.0/5
Feb 22, 2021
Google Ideal Image Tacoma
Nightmare experience with front desk. And i paid in cash and never recieved the change from the transaction. That should absolutely never happen. I should have been called back to the office to get my change. Since they never answer the phone or return calls who knows if i will ever see the money. Really unprofessional. Not to mention being told that if i didnt confirm my appointment that it would be cancelled. Then i call and no one returns my call to let me know when my appointment was. So it was cancelled. One of the nurses had to make my appointment and take charge of the situation. That isnt their job.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Tacoma
Professional and friendly staff!! I’ve always felt very comfortable.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Tacoma
Christal was amazing! Not only did she answer all my questions and set up a plan for me...She also was a breath of fresh air in this world of uncertainy. Her smiles and cheerful attitude is a great example of how all employees should be.
Google
5.0/5
Feb 17, 2021
Google Ideal Image Tacoma
I was very pleased with my consultation. She was knowledgeable, friendly, and helpful. I also got a great price on injectables.
Google
5.0/5
Feb 12, 2021
Google Ideal Image Tacoma
I want to say Lindsey made me feel comfortable and I am a person that has a big fear of needles. Want to let everyone know that this is the place to go.. I was suppose to have ultraman therapy done but because of some of the medication I take I could not do that I was kind of bummed but impressed that they are concerned about my health and safety. Hands down the best and only place I will go to have any work done on my face. Thank you Ideal Image
Google
5.0/5
Feb 10, 2021
Google Ideal Image Tacoma
The space is clean, staff are polite and everything is done in a timely manner.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Tacoma
The Nurse she’s very nice and receptionist are both nice too
Google
5.0/5
Feb 8, 2021
Google Ideal Image Tacoma
The staff is super nice and friendly. They make an awkward experience fun.
Google
5.0/5
Feb 6, 2021
Google Ideal Image Tacoma
I wasn't able to get my treatment I was looking forward to it for months but do to my medical records they wouldn't do it so disappointed ☹️ they are so nice there I was hoping it would be my new spa., I'll have to see when I can get my refund. Judy
Google
5.0/5
Feb 6, 2021
Google Ideal Image Tacoma
I was told I would get 2 extra complimentary sessions once 9 didn't work to get rid of all hair.
Google
5.0/5
Feb 2, 2021
Google Ideal Image Tacoma
Very professional
Google
2.0/5
Jan 30, 2021
Google Ideal Image Tacoma
They just don’t have their stuff together. Bought a package, had to wait three + months to schedule. They called me thirty minutes before my appt to tell me they couldn’t see me that close to my previous procedure. I had asked about this the week before and was told it was fine. Calling me just as I’m heading out the door does not show competency and efficiency... nor a respect for my time. Then I get a text about 54hrs prior to my appt stating that my appt is being cancelled because I hadn’t confirmed. What is that about? The overall process has been inconsistent and less than stellar. I don’t recommend and think I’ll stick with my previous place for service.
Google
5.0/5
Jan 30, 2021
Google Ideal Image Tacoma
Lindsay Trent is amazing! She communicates effectively, has a great attitude, and does great work!
Google
5.0/5
Jan 30, 2021
Google Ideal Image Tacoma
Amy and Ramy were amazing! Ramy made my appointment a breeze. She educated me on laser hair removal and then talked to me like a friend. It really helped distract from any discomfort. Amy helped me get another appointment immediately after. Quick and friendly service is so appreciated!
Google
5.0/5
Jan 26, 2021
Google Ideal Image Tacoma
Very friendly, easy going, job done well
Google
1.0/5
Jan 22, 2021
Google Ideal Image Tacoma
Waiting for a response for my refund. I called to set up a lip filler appointment. I had told Fawn Baker who I had my zoom consultation with that I was wanting fuller lips for my vacation coming up in February. She took my full payment of $575 and said someone would be contacting me in a couple days to schedule my appointment. No one called me for 6 days. I decided to call and schedule it myself and was then told there wasn’t an opening until March. That was not going to work so I had went somewhere else to get them done. I was told I would be able to get in within a couple days at ideal image. I now want my refund as I was not given the correct information before purchasing. I was also never told that it was non refundable or I would’ve made sure there was an opening first. During a time like this of hardship because of our pandemic you are refusing to give me back my money when I haven’t used any service from you?? I would like a call from someone who can help me with this.
Google
1.0/5
Jan 22, 2021
Google Ideal Image Tacoma
I want to be clear that this review is about the marketing,sales and reception portion of the business and is not meant to reflect poorly on the services provided. I felt that the actual laser hair removal treatment appointment was professional and effective. My issue with Ideal Image has been, from the start, the mismatch in cost and treatment as a customer. My first experience was over a tele appointment with a sales rep who was only what could be described as high pressure. It was obvious that she was performing a kind of transaction which would result in her adding more “deals” to the price depending on the level of disinterest I showed. It seemed odd to me to employ this kind of used car salesman tactic with a treatment they advertise as medical grade. Unfortunately for me I went in knowing that I wanted this treatment which meant I definitely did not end up with the lowest cost I could have. After being pressured to commuting to pay a fairly exorbitant amount of money as compared with businesses which offer a similar service, I went almost a week with zero contact to schedule. I emailed the sales person who was the only contact info I had and who had told me “to reach out to her with any questions and concerns.” I got no response. When they finally called to schedule me it was for over a month out. After my first appointment (which again, went very well) I needed to call and reschedule my next appointment. I called 4 separate times during their business hours and was sent to voicemail each time. I left a message with my name, contact info, and the date of the appointment which needed to be rescheduled and asked for a call back. It has now been over a week with no response. Basically it boils down to this. Even though the product I received was excellent, I would not recommend Ideal Image simply because of the lack of customer care and follow up they have shown in receiving that product. UPDATE 10/12/2020 As seen in the reply to my post, Ideal Image stated that they would reach out based on my negative experience within 24 business hours. It has been 4 days with no contact. I additionally tried to contact the business again to reschedule my appointment and left a second voicemail 3 days ago with no response. Update 1/22/21: I never did receive any response from Ideal Image about my review and after 10 more phone calls and 6 more voicemails I ended up having to cancel my other plans and keep my appointment for fear of never being able to schedule another one. Third appointment was the same story over again, never being able to speak to a real person and having voicemails ignored. At my second appointment I was told by the receptionist that the unreturned voicemails go to one of their 6 lines, some of which aren’t checked. Due to COVID they are now doing phone call check ins to the same number. I am currently sitting in the parking lot and after 6 calls no one has answered which at this point is not shocking. I am now moving my rating from a 2 to a 1 because on a customer service level this is unacceptable no matter who you are.
Google
5.0/5
Jan 21, 2021
Google Ideal Image Tacoma
My laser hair removal at Ideal Image is one of the best decisions I’ve ever made. I’ve suffered from severely ingrown hairs my entire life and it took me a while to take the plunge and do something about it. I’m so glad I finally did and wish I would’ve sooner. After just one treatment, I already saw incredible results. After nine treatments, all of my problem areas are smooth and clear — no more painful bumps or dark shadows underneath the surface of my skin. I can’t recommend these women or this treatment enough.
Google
1.0/5
Jan 18, 2021
Google Ideal Image Tacoma
Very disappointed in the whole experience. Far too much money for the small amount of hair removal I need. The technicians keep pushing the time between my appointments out and don't treat the entire area. Not to mention that the little add on of the additional $250 was a scam, again considering the small amount of hair removal I needed. Would never recommend Ideal Image to anyone unless they wanted to throw their money away!
Google
1.0/5
Jan 16, 2021
Google Ideal Image Tacoma
I waited months for my appointment which was only scheduled after several voicemails and messages. Which also happened to be the very last possible/appropriate appointment for my heavily photographed event. I arrived to find my services completely disregarded and further, my existing filler stock depleted without my knowledge. I was then informed by the air headed “nurse” that I would be contacted within the next business day as she was “deeply concerned” for this malpractice. I then rejected any treatment completely beside a few photos of my lopsided lip which was a result of a shotty filler job from my first appointment. The dim-witted nurse informed me that she would escalate my concerns to management and ensured response from the clinic with 24 hours and lucky me, I receive this email asking for my feelings on the devices provided a full 36 hours later. So here you are- a complete account from a disappointed and now lost customer with their account of your theft, of both monetary and billable hours. I will be pursuing legal action.
Google
5.0/5
Jan 15, 2021
Google Ideal Image Tacoma
I have been here quite a few times for injectables and laser hair removal. I've never had bad experience. Most recently I went in to refresh my fillers. My nurse was incredibly patient and understanding while my vasovagal response triggered causing me to nearly faint and vomit a tiny bit, but she provided me with ginger ale and quite a few ice packs and talked to me while my body was overreacting to the process. Not only that but I look freaking amazing. She suggested I go with midface filler instead of around my nose and mouth. She was so right. I look 5 years younger and so refreshed. Seriously I cannot thank her enough for her amazing demeanor and A+ suggestion.
Google
5.0/5
Jan 15, 2021
Google Ideal Image Tacoma
The staff is always kind and helpful, answering any questions you may have about treatments. They care about their clients, listen to your concerns and won’t try to sell you treatments that are either unnecessary or simply won’t work for you.
Google
5.0/5
Jan 14, 2021
Google Ideal Image Tacoma
The tacoma location is amazing. They always do exceptional work and are willing to help in any way possible. They always go above and beyond to make the treatment as comfortable as possible. I would highly recommend choosing this location.
Google
5.0/5
Jan 13, 2021
Google Ideal Image Tacoma
I love the customer service here and the friendly faces. Reeny is by far the best at what she does. She understands what needs to get done and is quick and professional. I would absolutely recommend Ideal Image Tacoma.
Google
5.0/5
Jan 6, 2021
Google Ideal Image Tacoma
Very pleasant and professional staff! Raymie was thorough and awesome to talk to! Thank you for caring about your customers!
Google
5.0/5
Jan 5, 2021
Google Ideal Image Tacoma
I've been to the Tacoma branch several times for treatments, and the professionals behind the lasers have been friendly, helpful and have made me feel both safe and comfortable each and every time I visit. The facilities are always spotless and social distance is closely maintained.
Google
5.0/5
Dec 31, 2020
Google Ideal Image Tacoma
Google
5.0/5
Dec 31, 2020
Google Ideal Image Tacoma
Amazing customer service & I am loving my results !
Google
5.0/5
Dec 30, 2020
Google Ideal Image Tacoma
The staff was incredibly friendly and knowledgeable while helping me achieve the results I wanted.
Google
5.0/5
Dec 29, 2020
Google Ideal Image Tacoma
I don’t normally leave reviews of places, but this was a no brainer. Lorena and Michelle are the ladies that conducted my treatments and they are awesome! They were helpful and knowledgeable and really listen to my concerns and gave recommendations based on it. They are just amazing all around and I look forward to completing my treatments with them. I also love the results of the actual treatment as well and have seen such a difference. I highly recommend cool sculpting, this clinic, and most especially these ladies!
Google
5.0/5
Dec 29, 2020
Google Ideal Image Tacoma
Google
1.0/5
Dec 26, 2020
Google Ideal Image Tacoma
I told her I want my lips to be full and she left me the same way I walked in then I told her I wanted my Botox to get the middle of my forehead a lot more thats the main thing and still have so much movement it’s not even funny. I’m completely upset of the results. I paid $1200 to look the exact same . Pictures can prove it .
Google
5.0/5
Dec 22, 2020
Google Ideal Image Tacoma
My technician Michelle was awesome 👌 top notch customer service.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Tacoma
Very sweet and encouraging 🙂
Google
5.0/5
Dec 18, 2020
Google Ideal Image Tacoma
Very friendly and into details. I love that they gave me similar options.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Tacoma
It was great, Lorna is very gentle and very respectful
Google
5.0/5
Dec 16, 2020
Google Ideal Image Tacoma
I bought 16 months of visits for my daughter. She has had one appointment so far. Said staff were great making her feel comfortable as this is such a emotional, embarrassing thing. Noticed a difference after the first visit and is so exited for the next one.
Google
5.0/5
Dec 10, 2020
Google Ideal Image Tacoma
Kaleigh is absolutely the best I have ever had! She has done my Botox treatments for a natural correction, (which is exactly what I ask for) and Juvederm for my lips for the past 4 years! Ideal Image is the place to go for excellent service and amazing results. The patient care is next to none. I highly recommend them to all of my family and friends.
Google
5.0/5
Dec 9, 2020
Google Ideal Image Tacoma
All the staff was very kind and professional. I worked with Remy, she is super professional and was also very nice and patient with me.
Google
5.0/5
Dec 9, 2020
Google Ideal Image Tacoma
Remy is super amazing!! Communicates very well with me and was professionally honest!! I would like the rest of my treatments with her!!
Google
5.0/5
Dec 7, 2020
Google Ideal Image Tacoma
I had my very first lip injection this past weekend and I am beyond impressed. There was a mixup in my purchase through no fault of my own which would mean I wouldn’t get the results I wanted. This is where Lindsay stepped in told me what changes she would make and did not charge me for the difference AND gave me a little Botox for my troubles. Lindsay did a fantastic job. She was very professional, patient, gentle and talked to me explaining every step of the way. This was supposed to be a one treat to me from me. One look in the mirror and I can’t believe the change. Why did I wait so long🤯, this really was life changing for me😎Thank you Lindsay for taking such good care of me. It’s obvious you love what you do and it shows. Thank you Thank you. Ann Lombard😁
Google
5.0/5
Dec 4, 2020
Google Ideal Image Tacoma
Very professional, knowledgeable and caring.
Google
5.0/5
Dec 4, 2020
Google Ideal Image Tacoma
It was great!! Staff is friendly and knowledgeable and they got me in right away. Will definitely be going back!! 😉
Google
5.0/5
Nov 27, 2020
Google Ideal Image Tacoma
This review is on behalf of my teen daughter. Although she did complain of the pain related to the hair removal process, she is happy with the impacts Laser Hair Removal has done for her confidence and image. Full disclosure, she knows her treatment providers Remy/Destiny, but understands how incredibly lucky she is to be able to have such treatments. She highly recommends this for any mature teenager willing to trade some pain for unwanted hair and in growns. It made her life easier!
Google
5.0/5
Nov 27, 2020
Google Ideal Image Tacoma
Wonderful Friendly team . Professional and great Customer service . I highly recommended having your treatments done at this location. Thank you to Ideal Image Team ♥️
Google
1.0/5
Nov 27, 2020
Google Ideal Image Tacoma
My appointment was cancelled due to my issue was not applicable for the fillers i bought. And now im still waiting for someone who i forgot which the nurse told me to contact me on my refund.
Google
4.0/5
Nov 24, 2020
Google Ideal Image Tacoma
Karen and Lindsay are my favorite. I've had a lot of issues with scheduling, the phones and just coming in for service but these guys make me feel wonderful and welcome. And I am so happy I'm getting to better myself. (Only 4 stars because the phones have been an issue, other than that -5)
Google
5.0/5
Nov 23, 2020
Google Ideal Image Tacoma
Everyone who helped me today was extremely friendly and kind. I was in and out in no time, completely seamless.
Google
5.0/5
Nov 17, 2020
Google Ideal Image Tacoma
I have had a great experience with the Tacoma ideal image, the staff are so friendly and I have felt safe and respected every time but the technicians and nurses.
Google
4.0/5
Nov 12, 2020
Google Ideal Image Tacoma
I have been coming here for a while so far, I’m always happy with the results.
Google
2.0/5
Nov 12, 2020
Google Ideal Image Tacoma
I called in to make my appointment over the phone, I agreed on a date and time and immediately got an email to confirm it. When I showed up they acted like I was making it up and I scheduled it for earlier in the day even though I had an email saying otherwise. They were only able to do part of the session and made me come back the reschedule for the rest on another day. I went back and did my appointment but I felt rushed and I was left with burn marks all over my legs from the laser treatment on my upper thighs and knees.
Google
1.0/5
Nov 9, 2020
Google Ideal Image Tacoma
Don’t waste your time they just want your money and to not help you. I’ve been trying to contact someone for months about a question with my loan. Called dozens of times and emailed and no response. Then they just cancelled my appointment and I haven’t been able to reschedule.
Google
5.0/5
Nov 7, 2020
Google Ideal Image Tacoma
I love love lovedddd my results ! Jazmyn (I think that was her name) was anazing! Can’t wait to go back
Google
3.0/5
Nov 5, 2020
Google Ideal Image Tacoma
I was slightly concerned that someplace that is supposed to be professional has to cobble together pillows and hospital bedside tables to support my arms while receiving treatment. Also the chairs to sit in while being treated are uncomfortable and I always feel like I am going to slide off. I would like to see chairs like at a dentist, that tilt and recline. I also would like to have the option of having a machine for each side instead of having to sit through 4 separate evolutions. Maybe a machine could run 2 devices at once?
Google
5.0/5
Nov 2, 2020
Google Ideal Image Tacoma
Great staff
Google
1.0/5
Oct 27, 2020
Google Ideal Image Tacoma
I got lip fillers and they are uneven.
Google
5.0/5
Oct 20, 2020
Google Ideal Image Tacoma
Very good experience, staff is always super friendly and informative. Thank you
Google
5.0/5
Oct 20, 2020
Google Ideal Image Tacoma
Overall the experience was great. Everyone I interacted with was kind and helpful, especially Devonne. She was genuine and open to answering all my questions. She didn't seem like a sales person which I appreciated.
Google
2.0/5
Oct 19, 2020
Google Ideal Image Tacoma
I was in early this year and was very happy I tried to get the same service 6 months later and the price went up 100 $. Ridiculous.
Google
4.0/5
Oct 17, 2020
Google Ideal Image Tacoma
Not consistent between techs. Some people mark and shave the area some don't. The information dosen't always make it to the handheld device. I've had about 8-10 treatments over the year and then covid hit. So after 2 days this last one thats included in the package I'm already seeing hair. Good thing it's lifetime. I'll be back and pay the deductible for a few more treatments and hopefully be fine. Makes me wonder how other people feel doing more private parts of the body.
Google
5.0/5
Oct 15, 2020
Google Ideal Image Tacoma
Candise Lee is the best ever! She's so informative and promt with all of her replies!
Google
5.0/5
Oct 13, 2020
Google Ideal Image Tacoma
Very pleasant and enjoy visiting your office
Google
2.0/5
Oct 10, 2020
Google Ideal Image Tacoma
I honestly would have loved to give Ideal image a try however the rep I spoke with turned me off from it. Giving a nasty look because I’ve tried laser in the past through group on, and then making me feel like I’m wasting her time... yeah no, I’ll pass. And I’m sure most do because of that reason. People go through Groupon to try things, this doesn’t make us cheap or less likely to buy quality services that cost more.
Google
5.0/5
Sep 30, 2020
Google Ideal Image Tacoma
Remy made sure I was comfortable and was very professional. It was a wonderful experience
Google
5.0/5
Sep 22, 2020
Google Ideal Image Tacoma
Very caring service.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Tacoma
Friendly, efficient, makes sure I'm ok
Google
3.0/5
Sep 22, 2020
Google Ideal Image Tacoma
Treatment and technicians are great. Although I'm tired of calling and not getting anyone to answer the phone. I literally just hung up after being on hold for 30 mins. I've also called 4 other times before today. I really don't want to make the drive to just schedule a treatment.
Google
5.0/5
Sep 21, 2020
Google Ideal Image Tacoma
Remy is amazing she helped me with my hair laser procedure and it was so worth it, I now feel confident and no longer have a full beard, thanks Remy for everything.