Richmond BC

11720 Steveston Highway
Suite 125
Richmond, British Columbia V7A 1N6
604-373-8458

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon CLOSED - CLOSED
Tue 10:00am - 7:00pm
Wed 10:00am - 7:00pm
Thu 10:00am - 7:00pm
Fri 10:00am - 6:00pm
Sat 9:00am - 5:00pm

ADDRESS

11720 Steveston Highway
Suite 125
Richmond, British Columbia V7A 1N6
604-373-8458
  • Ideal Image MedSpa is located Ironwood Plaza located in Richmond. Its minutes from Highway 99, at the intersection of Steveston Hwy and No. 5 Road that serves route to Tsawwassen BC Ferry Terminals, US Border, Vancouver Airport and Downtown Vancouver, all within 30 minutes away. A block-scale neighbourhood centre, Ironwood Plaza is not only a local gathering place, but acts as the heart of the community.
4.8/5
4.8 /5
84 Reviews

Google
5.0/5
Jun 3, 2021
Google Ideal Image Richmond BC
Marianne is a great technician and doesn't make me feel scared. Im looking to come back in 8 months
Google
5.0/5
May 30, 2021
Google Ideal Image Richmond BC
Always Fantastic!
Google
5.0/5
May 30, 2021
Google Ideal Image Richmond BC
I’ve had nothing but good experiences. I got mixed up on my appointment times and they re booked me right away. They were super kind about it! Every single nurse I’ve had has been overly helpful and kind and made sure I was comfortable. When reading all the bad reviews this place got I was a bit skeptical about it but I don’t know how someone could have a bad experience at this place!
Google
5.0/5
May 27, 2021
Google Ideal Image Richmond BC
Always a pleasure 🙂
Google
5.0/5
May 21, 2021
Google Ideal Image Richmond BC
It’s always so professional and lovely there.
Google
5.0/5
May 13, 2021
Google Ideal Image Richmond BC
Everything was so well explained. Thank you
Google
5.0/5
May 12, 2021
Google Ideal Image Richmond BC
Excellent particularly for my first time. Comfortable & professional
Google
5.0/5
May 6, 2021
Google Ideal Image Richmond BC
Great experience! The staff is incredible at what they do and loving my results! 🙂
Google
5.0/5
Apr 30, 2021
Google Ideal Image Richmond BC
Welcoming atmosphere. Friendly staff. Treatment always goes super smoothly and nurses on duty would quickly ease the heat of the lasers. Would come in for another treatment!
Google
5.0/5
Apr 29, 2021
Google Ideal Image Richmond BC
All the staff here are very friendly and informative about the procedures, how they work, and what to expect in the immediate post-treatment and in the long term. All the RNs that have done my laser treatments have been very kind and friendly and very reassuring during the treatment. The lasering has been very effective on my body hair, its growth has visibly decreased after only a couple treatments. The office is clean and professional and the staff is appropriately conscious of COVID procedures.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Richmond BC
I was so satisfied with their service! Definitely would recommend them to my friends!
Google
5.0/5
Apr 28, 2021
Google Ideal Image Richmond BC
They’re very nice and sweet and professional at their doings
Google
5.0/5
Apr 24, 2021
Google Ideal Image Richmond BC
Love the experience here! Everyone is super friendly and professional. Been here to do hair removal treatment ! Love love love the results. No more shaving.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Richmond BC
Marianne is so wonderful, very personable and professional. Love my visits with her.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Richmond BC
I had my first laser hair removal appointment with Sonia and she made me feel so comfortable! I felt safe with all the COVID-19 prevention protocol.
Google
5.0/5
Apr 18, 2021
Google Ideal Image Richmond BC
I absolutely love ideal image for their laser hair treatment. I've used Groupons in the past and I went to many painful sessions with barely any results. It's true when they say you get what you pay for because after only 2-3 treatments, almost all the hair in the area is gone. Ask for Marianne if you can, she is absolutely the sweetest! I'm always nervous and have a low pain tolerance and she's so so patient and helps me ice the area between zaps! *laser hair removal is generally painless but I'm currently treating some sensitive areas hence my comments.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Richmond BC
All the staff are friendly and welcoming. I am loving my treatments!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Richmond BC
Very professional and kind service. Clean and comfortable space!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Richmond BC
Very satisfied with the sitting. Appreciate the professionalism and care provided.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Richmond BC
Staffs are friendly. Sonia is professional and made sure I was comfortable during my Ultheraphy treatment. Can’t wait to get done my upper face next bacause I know I am in the best hands.
Google
5.0/5
Apr 9, 2021
Google Ideal Image Richmond BC
The ladies here made me feel at ease as I was quite nervous and I have fair and sensitive skin. I started with a basic hair removal package and now Im adding more as it was so comfortable and Im excited for this permanent hair removal solution 5/5!!!!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Richmond BC
So friendly! Very clean and bright. Staff were lovely!
Google
5.0/5
Mar 30, 2021
Google Ideal Image Richmond BC
My experience with ideal image is amazing! Staff are very accommodating and friendly, specially Sonia who do my treatment. I feel comfortable as she explained and go through the procedure of the treatment and its very quick! I'm happy and highly recommend ideal image if you want to remove permanently your unwanted hair in your body.
Google
5.0/5
Mar 27, 2021
Google Ideal Image Richmond BC
I was at the Richmond location for my treatment. It was my first time there. Nikki was wonderful. She was attentive and kind, very caring about my comfort and my needs. A great experience.
Google
4.0/5
Mar 23, 2021
Google Ideal Image Richmond BC
Sonia is superb...knowledgeable and very nice!
Google
5.0/5
Mar 23, 2021
Google Ideal Image Richmond BC
Great place! Staff friendly
Google
5.0/5
Mar 19, 2021
Google Ideal Image Richmond BC
Always greeted well and very friendly by all staff, clean spaces ans always punctual, I have never waited, very comfortable. Love Nicky. She is very communicative and friendly.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Richmond BC
Excellent experience; professional and warm people ❤️
Google
5.0/5
Mar 15, 2021
Google Ideal Image Richmond BC
The nurses are so great ! They are super nice and understanding towards what they know is quite an uncomfortable procedure. Very pleasant from the moment I enter, to the time I exit those doors. I look forward to every appointment and have never had a negative experience yet as far as up to my third visit. Already seeing great results and can't wait until everything is finished 🙂
Google
5.0/5
Mar 14, 2021
Google Ideal Image Richmond BC
Personable and friendly staff. Super organized and made feel comfortable and at ease during my appointment.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Richmond BC
Very nice staff, extremely professional and clean. Always feel comfortable and safe, staff always keep me up to date on deals and specials, best money I’ve ever spent!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Richmond BC
I absolutely ADORE Marianne at the Richmond location. Not only is she super friendly she knows what she’s doing and goes beyond to make sure your issues are attended to. I would HIGHLY recommend her !
Google
5.0/5
Mar 5, 2021
Google Ideal Image Richmond BC
Amazing staff. So professional and knowledgeable. Very clean welcoming environment. I cannot wait to go back for my next treatment.
Google
5.0/5
Mar 2, 2021
Google Ideal Image Richmond BC
Maryanne was very kind and made the process very fast and easy!
Google
5.0/5
Feb 26, 2021
Google Ideal Image Richmond BC
Always a great experience. Friendly staff & great atmosphere. Highly recommend.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Richmond BC
Very clean and professional staff! Love my appointments there! And the nurses are the best!
Google
4.0/5
Feb 12, 2021
Google Ideal Image Richmond BC
It was good experience. The cost looks a bit out my affordability though.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Richmond BC
Really good service. Always happy to be here.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Richmond BC
Great service, super friendly.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Richmond BC
Sonia is amazing, she does a great job! Thank you Sonia 🙂
Google
5.0/5
Jan 27, 2021
Google Ideal Image Richmond BC
Awesome nurse!
Google
5.0/5
Jan 26, 2021
Google Ideal Image Richmond BC
Very kind receptionist and a very informative and patient nurse. Great experience.
Google
5.0/5
Jan 26, 2021
Google Ideal Image Richmond BC
I’ve had 7 sessions so far and am so happy with the results! The nurse is always super friendly and kind. The receptionist staff is always welcoming and accommodating. Can’t rave about my experience enough!
Google
5.0/5
Jan 20, 2021
Google Ideal Image Richmond BC
Very nice nurse, very patient...waiting for the results...
Google
1.0/5
Jan 9, 2021
Google Ideal Image Richmond BC
I spoke with a rep via zoom and received a quote. The quote number does not add up to what the rep was saying. On the quote it says ~$1000 per session for a total pre-discount price of ~$9000. This I take it as a total of 9 sessions. But the rep says the price is 5 sessions with FREE 4 touch up sessions. I emailed and asked the rep twice why is the pre-discount price for 9 sessions even when she said it’s supposed to be for 5. She kept emailing back saying the price is for 5 sessions (and 4 touch ups are free). But the math doesn’t add up. Shouldn’t it be ~$5000 if 4 sessions are complimentary? She offers no explanation and kept saying the price is for 5 sessions. I gave up and moved on. Will not be recommending ideal image
Google
5.0/5
Jan 7, 2021
Google Ideal Image Richmond BC
Super clean! Everyone is efficient, capable and friendly. On top of that, they are always checking on comfort level. 🙂
Google
5.0/5
Dec 30, 2020
Google Ideal Image Richmond BC
Helpful, kind and professional staff.
Google
5.0/5
Dec 11, 2020
Google Ideal Image Richmond BC
Had a pleasant visit. Sonia was very sweet and knowledgeable. She explained everything well and made me feel comfortable during the whole course of treatment 🥰
Google
5.0/5
Dec 11, 2020
Google Ideal Image Richmond BC
Everyone was very pleasant and professional, I felt extremely comfortable in the environment. The procedure was thoroughly explained before, during and after. Was great to get a call the following day to check on how I was doing, was appreciated. I look forward to going for another visit. Thank you, Yvonne
Google
5.0/5
Dec 5, 2020
Google Ideal Image Richmond BC
I am very happy with services and personal approach I received from Ideal Image consultant Silvia Piccolo, she is a very client oriented professional expert. I have chosen Ideal Image services because of Silvia's expertise and attitude. I highly recommend Silvia Piccolo and Ideal Image. Evgeniya Levin, Richmond BC
Google
1.0/5
Nov 27, 2020
Google Ideal Image Richmond BC
Seems like its not a great start, after the zoom call with the consultant I haven't received any calls to confirm an appointment or inform me the further process. I am highly disappointed and regret enrolling with ideal image already. I even tried to call the branch, however no one answered the call nor reverted back for the voice message I left.
Google
5.0/5
Oct 28, 2020
Google Ideal Image Richmond BC
Sonia has been my laser hair removal since August and she’s always been super professional and patient. The salon is also very clean and professional!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Richmond BC
Excellent service and pricing! Just finished my ultherapy treatment and my skin looks amazing. My nurse was very patient and calming during the procedure. Would recommend to my family and friends!
Google
5.0/5
Oct 5, 2020
Google Ideal Image Richmond BC
Got BBL treatment from here. Both, Marian and Sonya are awesome and know their work properly! Would recommend BBL treatments from IImage to everyone 🙂 Thanks for the amazing customer service.
Google
5.0/5
Oct 1, 2020
Google Ideal Image Richmond BC
Love this location, the staffs are very helpful, good service and they are able to squeeze my appointment in so that I didn't have to wait too long to get my treatment done. The nurse was very nice. She is experienced and knows what she is doing. Recommended a few of my friends and family to come.
Google
5.0/5
Sep 29, 2020
Google Ideal Image Richmond BC
Amazing service every time I come in to Ideal Image Richmond. I would highly recommend Ideal Image to anyone considering laser hair removal! Cannot wait to try their other services!
Google
5.0/5
Sep 24, 2020
Google Ideal Image Richmond BC
I've had the best experience at Ideal Image, Richmond. I'm absolutely in love with the lower leg laser results & would recommend them to everyone I know!
Google
5.0/5
Sep 16, 2020
Google Ideal Image Richmond BC
I’ve had BBL done in the clinic, the place is super clean. Thanks to Sonia who is so nice and friendly. I would definitely go back...highly recommended.
Google
5.0/5
Sep 1, 2020
Google Ideal Image Richmond BC
Sonia was super friendly and awesome through all my sessions.I will definitely recommend her to my family and friends.
Google
5.0/5
Aug 30, 2020
Google Ideal Image Richmond BC
Friendly and professional staff. Nurse Mary Anne was wonderful. I have found my "go to" place for laser treatments!
Google
5.0/5
Jul 25, 2020
Google Ideal Image Richmond BC
Excellent job, on time and friendly nurse Mary Ann.. thanks and see you again😘😘😘❤️
Google
5.0/5
Jul 9, 2020
Google Ideal Image Richmond BC
Great. Efficient and informative.
Google
5.0/5
Jun 15, 2020
Google Ideal Image Richmond BC
Clean, Empathetic, Professional, Friendly!
Google
1.0/5
Apr 23, 2020
Google Ideal Image Richmond BC
An unconscionable scam. Ideal Image exploits desperate trans people dealing with dysphoria. My partner walked into one of their locations and got taken for a $1800 contract that covers only hir chin (not even hir entire face!) over 12 sessions - so $120/session. For reference, I pay $160 for 6 sessions that cover my entire face. That's not $160/session, that's $160 for ALL 6 sessions. They told hir it's a "superior" kind of laser which will be "complete" hair removal - this is a lie, you still need electro to follow up. From what I can tell, it's the same alexandrite laser I receieve. They took a working student struggling with a learning disability that had trouble paying rent and hard-sold hir into sign a long term financing term for a service ze was made to believe was priced at discount. They are categorically refusing a refund, despite the fact that obviusly they aren't even able to provide the service ze is still paying for. The contract itself makes virtually no guarnatees in terms of the level of service available, while placing MANY conditions that allow them to cancel their end of things for a number of reasons. The summary of the terms refers to a section on refunds that doesn't actually exist in the contract. It is likely illegal (we will find out soon as the courts open). Legalilty aside, it is very very clear that Ideal Image has no interest in actually letting their so-called "service" stand on its own merits, and instead rely on predatory sales and contracts to exploit their customers. Stay away!
Google
5.0/5
Mar 16, 2020
Google Ideal Image Richmond BC
It started from the day I walked in and met with Danielle consultant, what a warm and friendly person, and from the experiences I went through with past laser removal companies I was frightened to try again. After major burns after burns, I could not believe I was going start this again. My first experience with Maryanne, was amazing, she is so knowledgeable, kind and caring. My next 4 visits with Maryanne were excellent. Last week when I checked in it was with a lady I have never been with before, so my guard went up and I was a bit afraid again, it turned out that Sophia was absolutely, professional, experienced, caring and so friendly. I highly recommend this Richmond location to anyone.
Google
5.0/5
Mar 13, 2020
Google Ideal Image Richmond BC
Sophia is the best! I’ve been having my underarms done on my fourth session and she makes you feel so comfortable. Would 10/10 recommend
Google
5.0/5
Mar 12, 2020
Google Ideal Image Richmond BC
Sophia was awesome!!! She was very knowledgeable and friendly
Google
5.0/5
Mar 8, 2020
Google Ideal Image Richmond BC
I had a great experience being treated by Sophia at the Richmond location. She was so nice and knowledgeable through-out my treatment. I have been back for several treatments ever since.
Google
5.0/5
Mar 5, 2020
Google Ideal Image Richmond BC
Great service and great staff!! Did laser hair removal here, was serviced by Sophia, and see was careful and friendly!
Google
5.0/5
Mar 5, 2020
Google Ideal Image Richmond BC
I’ve heard about ideal image for a long time! I am so glad that they finally opened up one in Richmond! The place is beautiful and the staffs are very friendly. Sophia has been helping me with my treatments, she made me feel very safe and comforting! She is also very knowledgeable and experienced! She addressed all my concerns and the results have been amazing! In fact, I am making my next appointment soon and can’t wait to go back!
Google
5.0/5
Jan 21, 2020
Google Ideal Image Richmond BC
Great customer service
Google
5.0/5
Jan 10, 2020
Google Ideal Image Richmond BC
Amazing place with excellent staff. The location is great and the clinic is always clean and bright. The staff are accommodating, informative and very friendly. Once you go through the doors you're met with smiling faces. It doesnt feel intimidating as you feel welcomed everytime you go in. Marianne is great. She's an amazing nurse who helps me to be as comfortable as I can before, during and after treatment. Definitely a place to visit!
Google
5.0/5
Nov 22, 2019
Google Ideal Image Richmond BC
Had a very pleasant experience here! Lily was very helpful and knowledgable. Will definitely go back!
Google
5.0/5
Nov 14, 2019
Google Ideal Image Richmond BC
👍🏽
Google
5.0/5
Nov 8, 2019
Google Ideal Image Richmond BC
Staff here at this location is GREAT! Spoke to Nancy and Lily at the front. Both Very friendly and knowledgeable had answers to all my questions but unfortunately my hair is too light to get treated. Overall it was really nice talking to them had a tour around the center very new and clean. 100 would recommend stopping by.
Google
5.0/5
Nov 1, 2019
Google Ideal Image Richmond BC
Great staff!
Google
4.0/5
Oct 28, 2019
Google Ideal Image Richmond BC
The first time I’ve done laser hair removal, the process was only 30 minutes and it might’ve been painful during the session, but it was worth it in the end.
Google
5.0/5
Sep 21, 2019
Google Ideal Image Richmond BC
My name is Aalia K. AMAZING STAFF. They treat you like VIP. Happy with my treatments and quotes! Best decision ever and realistic results.
Google
5.0/5
Sep 21, 2019
Google Ideal Image Richmond BC
On my 3rd visit and seeing great improvement! The staff are so friendly and make every visit something to look forward to. I came in feeling rather shy my first visit and the staff quickly helped me to feel at ease. The nurses are very attentive and make sure treatments are as painless/comfortable as possible and the office staff are always a pleasure to interact with. I look forward to my final results!
Google
5.0/5
Sep 18, 2019
Google Ideal Image Richmond BC
Staff are helpful and knowledgeable. Great experience and would recommend to others.
Google
5.0/5
Sep 12, 2019
Google Ideal Image Richmond BC
I've been to both the ideal image at Granville and the one in Steveston. I by far prefer the clean and brightly lit (newly renovated) Steveston location more. My experienced nurse who helps me with my sessions, Sophia, is one the most caring person I've met. She also makes sure I feel comfortable and you can completely see her working her butt off to make sure my sessions are perfect. If it wasn't for Sophia, I honestly don't think I would have bought as many packages as I did. I look forward to every session with her! Ask for Sophia if you ever decide to buy a package from Ideal Image Steveston. It's expensive but it's worth it!
Google
5.0/5
Aug 17, 2019
Google Ideal Image Richmond BC
Ideal Image has been amazing. My leg laser results were immediate and are phenomenal! Im so BEYOND happy with my results. Ive tried APL and this type of laser is 100% more effective. The staff of Ideal Image are patient and very informative - prepared to answer any questions you may have! THANK YOU!
Google
5.0/5
Aug 13, 2019
Google Ideal Image Richmond BC
Love this location such a bright atmosphere with kind staff! Marianne is the sweetest nurse. She's amazing at making you feel comfortable with conversation, gentle touch, and her obvious experience. I would highly recommend her.
Google
5.0/5
Aug 3, 2019
Google Ideal Image Richmond BC
Wow! Marianne (nurse) was absolutely fantastic. Highly recommend her for your laser treatment. Kind, educative, and just an easy person to be around when you're super vulnerable and exposed (hello, birthday suit!) Next time, I won't wear a romper... Thanks Marianne!