Colorado Springs

8540 Scarborough Drive
Suite 290
Colorado Springs, Colorado 80920
719-593-7400

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 06:00pm
Wednesday 09:00am - 06:00pm
Thursday 09:00am - 06:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 04:00pm
Sunday Closed - Closed

Address

8540 Scarborough Drive
Suite 290
Colorado Springs, Colorado 80920
719-593-7400

Welcome to Ideal Image Colorado Springs, where our dedication to perfection is only rivaled by our commitment to patient satisfaction.

With more than a decade in business, Ideal Image Colorado Springs is proud to have become the go-to destination for those seeking personal beauty and wellness services. We conduct more than 1,000 Laser Hair Removal services on both men and women each month, ranging from full Brazilian services to hair removal on the back, chest, stomach, abdomen, and face.

To ensure the best version of you is always one visit away, our clinic offers a complete suite of FDA-cleared and FDA-approved medical aesthetic and wellness treatments. In addition to Laser Hair Removal, our team offers surgery-free fat loss with CoolSculpting® services. Trim extra fat from head to toe with no needles or downtime required.

Our Aesthetic Consultants also offer Botox® to diminish wrinkles and a suite of facial fillers, including Juvéderm®, Restylane®, and Voluma®, to add volume wherever you desire.

The Colorado Springs community trusts the team of nurses, nurse practitioners, and physician assistants at our Ideal Image location to help our clients achieve confidence. Since opening our doors in 2007, our clinic has had the extreme pleasure of serving every aesthetic need for the Colorado Springs community.

We encourage you to reach out for a complimentary consultation or stop in to our clinic to speak with a member of our team. Ideal Image Colorado Springs is located on the corner of Research Parkway and Scarborough Dr. on the Northeast side of the Springs. We offer complimentary parking in front of the clinic.

We cannot wait for you to join our Ideal family!

4.1/5
4.1 /5
137 Reviews

Google
1.0/5
Jun 9, 2022
Google Ideal Image Colorado Springs
Last year in September I applied to work here. I got a zoom interview and then an in person interview and I did email Lauren Moore(manager) a couple times following up and I never heard a thing. I just assumed I didn’t get the job, no big deal. I applied for a job that didn’t have the same title as it did before so I had no idea it was the same place. Lauren reached out within an hour and we planned two separate times to do a phone interview but guess who never followed through on those interviews? Lauren. I messaged her on indeed a few times to follow up but nothing again. She is rude! And seems to be a terrible manager. I’m leaving this review for anyone thinking about applying or working for her.
Google
1.0/5
May 24, 2022
Google Ideal Image Colorado Springs
I was sold the ULTherapy and had to sign a contract and was charged a large sum to make an appointment. The day before the appointment the nurse Jessica called and due to having Bells Palsy as a child I was not a candidate for the procedure. Sales could have asked some medical history and should have told me that since I had no idea that would be an issue. Because of this I was told she would put me in for a full refund. It's been over a month now and I've yet to receive a refund on my credit card. I paid in good faith and had already taken the day off of work for the procedure. I'm told it could take another 45 days to see a refund. Are you kidding me? Almost 2 months for a refund for a procedure I can't even do? For this reason alone I would never recommend this place. Horrible business practices.
Google
5.0/5
May 24, 2022
Google Ideal Image Colorado Springs
Very professional and friendly.
Google
1.0/5
May 17, 2022
Google Ideal Image Colorado Springs
I have been going to this place for over 7 years. I had several separate packages done by them—armpits, chest, face, neck. I also did cool sculpting in their office that was absolutely useless waste of money with NO results. For the touch ups I mostly do hair and neck—nothing else, since I can’t justify paying $200 for the chest that has two hairs on it. They seem to never know how much to charge me for neck and face, and always ask what do I usually pay, but also, in the past, were able to look up my bill, that was previously $75 mind you—for YEARS! But I have NEVER, for at least 6.5 years after initial treatment was over, paid more than $100 for my full face including sideburns, checks, jawline, and neck. In fact, I showed the front desk person the card that they gave me at my previous appointment and the price was $160 for full face and neck AND full chest. It said right on the card. Today, I come in, I am told I have to pay $170 for just a face and neck. This is more than a double of my usual payment. The front desk shows me contract that was done before I got other areas done, more than 7 years ago. Btw when I did purchase other packages (armpits and chest) they told me my face and neck touch ups will be lower priced. So I paid $170 knowing I am not coming back here ever again. I got to my appointment and the nurse tells me, “well, it looks like we are not doing cheeks.” I told her, “well, aren’t cheeks part of the face?” This is beyond ridiculous. The nurse literally barely touched my face with laser, I get to my car and still see hair left on my neck, and I was surprised that it took her 2 min (not even kidding) to be done, so you just know she didn’t do everything thoroughly. Highly—highly NOT recommend this place to anyone. The only reason I kept going there because I spent over $10,000 on their packages, and didn’t want to start over.
Google
5.0/5
Apr 18, 2022
Google Ideal Image Colorado Springs
Great place!
Google
5.0/5
Apr 7, 2022
Google Ideal Image Colorado Springs
Saw some Ideal Image ads online while scrolling and decided to look more into it. I went in for my appointment and everyone was very helpful in describing and detailing what the lasers will do and how it all works and what to expect next! I’m excited for my next appointment!!
Google
5.0/5
Apr 6, 2022
Google Ideal Image Colorado Springs
Friendly, kind, super non judgmental staff. I’m super excited to be on my laser journey with these ladies!
Google
5.0/5
Mar 31, 2022
Google Ideal Image Colorado Springs
Friendly and professional,
Google
5.0/5
Mar 1, 2022
Google Ideal Image Colorado Springs
My technician was great and though new, she described the process of everything from suggesting using sunblock to laser aftercare to adding an additional package. The gal in financing was great as always; she explained the discounts available to me, thoroughly explained the financing process, and answered all my questions. They even fit me in for an additional session on the same day! The reception is pleasant as always and the communication between employees there never ceases to amaze me. I've not once had a negative experience there and will continue to use them for my hair removal!
Google
5.0/5
Feb 28, 2022
Google Ideal Image Colorado Springs
Very friendly and patient. Answered all my questions and thorough as well. I would have like to have known if there were discounts of any sort or since this is a military town they could offer a military discount. Otherwise awesome service.
Google
1.0/5
Feb 25, 2022
Google Ideal Image Colorado Springs
While everyone was nice, when I voiced my concerns about about a bump that was on ny bottom lip n not bring anywhere near what I wanted for the fullness in my top lip, their responce was they didnt see the bump, (when others have pointed it out.) And that it would take multiple sessions to get what I wanted for the fullness in the top. When I first when in it was quite a different story, its very apparent their goal is to make money and if a client is happy thats a bonus, meanwhile im left unhappy with the lack of results and with a bump that I now have to find some other place to fix.
Google
1.0/5
Feb 7, 2022
Google Ideal Image Colorado Springs
No services were provided during my free consultation but they pushed through a fraudulent loan not even 24 hours later. They are a scam.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Colorado Springs
Love my visits here!! Staff is awesome! Bit pricey but I’ll take it.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Colorado Springs
All the ladies at ideal Image is so excellent. I always have a great time there. Professionalism at its best!!!!!!! Keen eye to detail, very friendly and warm and very Patient!!!!!! I really do see great result from my laser treatment!!!! I will definitely recommend this place to anyone.
Google
2.0/5
Jan 17, 2022
Google Ideal Image Colorado Springs
My laser hair removal was more complimentary to my shape in Tucson than in Colorado Springs. I transferred work to Colordo, and my services too. I always find strips of hair that are within an inch of the areas lasered, and they are left untreated. I paid for proper overlapping areas to address the issue, but the laser work I am talking about is on the sides of the torso. It feels cheap, especially as the treatments have ended, that these fine hairs were left out of the treatment area. Also, in Tucson I was scheduled for three hours of work, in Colorado it's just an hour for the same areas- that is a lot of ground to cover. It seems like the quality that I liked in Tucson is not available in Colorado.
Google
5.0/5
Dec 27, 2021
Google Ideal Image Colorado Springs
IdealImage has treated me fairly and is very straightforward. They have a great approach to cosmetic care and are one of the best services I have solicited.
Google
5.0/5
Dec 23, 2021
Google Ideal Image Colorado Springs
Both ladies where very professional, I will definitely conduct my procedures here. I can’t wait.
Google
5.0/5
Dec 7, 2021
Google Ideal Image Colorado Springs
Young group of women who are very mature and professional that care about making customer,'s experience the best. Highly recx
Google
1.0/5
Nov 28, 2021
Google Ideal Image Colorado Springs
I would not recommend ideal image. I had laser hair removal on my lip, armpit, belly, and Brazilian. I was told when I bought the packages it is guaranteed hair removal. My hair started to grow back and I was told I would have to pay a fee for every session going forward. I spent a lot of money just to continue shave and wax.
Google
5.0/5
Nov 18, 2021
Google Ideal Image Colorado Springs
The best ever injections make sure you keep this girl I’ve never looked so beautiful
Google
5.0/5
Nov 16, 2021
Google Ideal Image Colorado Springs
everything was great, the nurses and everyone I ran into was very nice. Thanks
Google
5.0/5
Nov 3, 2021
Google Ideal Image Colorado Springs
Excellent service highly recommend
Google
3.0/5
Oct 28, 2021
Google Ideal Image Colorado Springs
the BYGO on ALL SERVICES was not a thing. Said the only BYGO was on 50 units of Botox. I absolutely feel like I went in thinking promotions that didn't exist would be honored. The staff was nice and I did get services but spent more than I wanted to and felt lied to.
Google
5.0/5
Oct 24, 2021
Google Ideal Image Colorado Springs
very kind staff. knowledgable
Google
5.0/5
Oct 14, 2021
Google Ideal Image Colorado Springs
Great customer service. Very pleasant staff.
Google
5.0/5
Oct 10, 2021
Google Ideal Image Colorado Springs
I always have a great experience. Staff make an effort to know me while ensuring we are all safe during COVID. The services I receive are a small piece of normalcy during these unprecedented times.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Colorado Springs
Felt nervous for a minute but the procedure was a piece of cake with great results
Google
5.0/5
Aug 26, 2021
Google Ideal Image Colorado Springs
Everything was amazing starting with the setting up of my appointment. I sent a request and within a few hours I had a response. The receptionist was very welcoming as well as all the other staff! The nurse was very knowledgeable and friendly and made me feel comfortable. This was my first experience doing anything like this and I am very pleased and would recommend your services to others.
Google
3.0/5
Aug 9, 2021
Google Ideal Image Colorado Springs
I got the BBL done and was satisfied the first time but my second treatment didn’t last near as long and didn’t work as well
Google
1.0/5
Jul 23, 2021
Google Ideal Image Colorado Springs
I’m very disappointed with their service not only did it cause really huge ugly discoloration on me, when I mentioned it to my tech all she said was I’m sure it was there before and your just noticing it because there’s less hair and than changed the subject!!!!! When I “completed” my appointments I ended up having a lot of hair come back in and called to schedule appointment and said I think I need a couple more before I’m “finished” and they scheduled me, at my appointment was done the very dismissive tech told me I can go back my payment for the touch up which is ridiculous that I didn’t even get 1 month of hair free and still was going to have to shave Don’t waste your time with ideal image go to Milan they actually have a real guarantee and don’t charge you for it I’ve wasted a lot of money to still not be hair free and have huge discoloration that no one cared about
Google
5.0/5
Jul 23, 2021
Google Ideal Image Colorado Springs
My experience at Ideal Image Colorado Springs was wonderful! Everyone was so nice and welcoming. They were very knowledgeable and forthcoming with information and answered all of my questions. They made me feel very comfortable and excited to get started!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Colorado Springs
Very professional and a kind staff. Results of my lip fillers were perfect and no bruising.
Google
5.0/5
Jun 15, 2021
Google Ideal Image Colorado Springs
The staff is very friendly and make you feel comfortable
Google
5.0/5
Jun 10, 2021
Google Ideal Image Colorado Springs
5 stars for the frontal desk associate very polite, She helped me with very high professionalism, excellent customer service, the associate that did my facial laser exactly the same very professional , accurate. Thank you to both ladies WELL DONE🌟🌟🌟🌟🌟👍👍
Google
5.0/5
Jun 2, 2021
Google Ideal Image Colorado Springs
The staff is always so welcoming and friendly. The process of it hurts and tolerable. I’ve seen results after my first time being seen!
Google
5.0/5
May 20, 2021
Google Ideal Image Colorado Springs
Went for my first Botox treatment at 53 today! Love this place! I was nervous as heck but Doreen calmed my nerves immediately. She did 4 injections in my forehead.. no pain. 5 minutes! I was done! Looking forward to using them again. Highly recommend this wonderful facility! GREAT STAFF! Thank you guys so much!
Google
5.0/5
May 13, 2021
Google Ideal Image Colorado Springs
Staff is efficient, knowledgeable and professional.
Google
5.0/5
May 10, 2021
Google Ideal Image Colorado Springs
Very happy with my service. The facility is clean. The staff are very friendly and took their time answering my questions and showing me before and after pictures so I can see all my improvements. Definitely recommend coolsculpting.
Google
1.0/5
Apr 29, 2021
Google Ideal Image Colorado Springs
This place was terrible. They over sold and over promised what they could accomplish and then referred me to an esthetician. Should that referral been the first step?
Google
3.0/5
Apr 26, 2021
Google Ideal Image Colorado Springs
Google
4.0/5
Apr 22, 2021
Google Ideal Image Colorado Springs
I scheduled my most recent appt for mid-April immediately following the appt two months prior to that. When I scheduled my appt, I informed the receptionist on the phone that I would like to discuss having an age spot removed on my face after my next laser session. She said that I would be able to have a consultation to discuss the new service following my next appt. On the day of my appt, I had to call to reschedule due to a breakout in the area of my face where I was due to get the laser hair removal. During my phone conversation, I had mentioned for the second time that I would like to speak to someone about my age spot. They said sure, they can have someone speak with me. Well the day of my appt, I go in and get my laser hair removal and the nurse had no clue about my consultation. When she bid me farewell, I informed her that I was expecting to talk with someone about my age spot. She apologized and suggested we see if anyone was available. I know this wasn't the nurse's fault, but I was annoyed that she was trying to see if anyone "was available" when I had requested a consultation twice before my appt! The nurse pokes her head into Sam's office and asks if she's available to talk with me. Sam is clearly irritated, to the point that the nurse even apologized. She was short with me during our 2 min "consultation." I left after she told me the price was $850 to remove one tiny age spot on my face. (And that was 30% off!) As a paying customer, I felt it offensive to be treated like an inconvenience. I will be taking my business somewhere else as far as the age spot is concerned.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Colorado Springs
Facility was clean and friendly. Staff was extremely helpful and I really enjoyed my experience
Google
1.0/5
Mar 8, 2021
Google Ideal Image Colorado Springs
The day of that I had an appointment, they tell me they didn't actually transfer over my 2 cool sculpts from Westminster...since I moved. They did the calls and told me all the transfer happened then made me cancel the day of because they told me I would have to repay and get a refund from my old one. Put me on a goose chase to find another appointment somewhere that they can take the transfer all on my own tho the mistake was theirs. Edit: no one assisted me and fixed it. Still had to waste my time and change all my plans.
Google
3.0/5
Feb 21, 2021
Google Ideal Image Colorado Springs
If you require someone to provide their personal information just to find out your pricing then I will pass on your services.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Colorado Springs
Kim was amazing lots more information than the last time I was in.
Google
5.0/5
Jan 24, 2021
Google Ideal Image Colorado Springs
I came to get lip injections. I had went somewhere else previously and was very unhappy with my results. That’s why I came to you! Everyone was beyond kind. My questions were answered, and I was given a lot of information about the product and aftercare. I was very happy with the experience.
Google
3.0/5
Jan 22, 2021
Google Ideal Image Colorado Springs
Clean & fast. Not friendly or welcoming.
Facebook
1.0/5
Jan 18, 2021
Facebook Ideal Image Colorado Springs
PLEASE READ** DON'T GET SCAMMED... ZERO RESULTS! Lies..lies.. LIES! I wish I could rate them a "0"! I FINALLY had a chance to do something for myself, since my kids are in college now. I did the cool sculpting and it did NOTHING!!!! It's not a couple hundred dollars, gone. I paid up-front $4600! A couple more thousand and I could've got a tummy-tuck. Their manager, Lauren Moore will no longer return my calls, didn't offer to redo the process...NOTHING! She refused to give me any information of upper management. Not to mention, she has ZERO customer service and knows nothing about their product! Great management, right? NO! If COVID wasn't here, I planned on picketing their store, so nobody else gets SCAMMED!!!!!!!!! Their nurse and front office staff were extremely nice and apologetic. They said, "You're not the first one with a complaint of the product and/or the manager...Really? How does a company have the heart to do this to people. If you're reading this and would like to join me on a class action lawsuit, please email me at [email protected] God Bless, Nikkie
Google
5.0/5
Jan 4, 2021
Google Ideal Image Colorado Springs
Great staff and overall experience!
Google
5.0/5
Dec 29, 2020
Google Ideal Image Colorado Springs
It was great, I have been told I have been on NM’s waiting list since March of 2020 and finally was told now in December they haven’t had a nurse on staff I purchased fillers almost a year and a half ago I was able to get into CO Springs immediately and they were able to call corporate and get my purchase transferred immediately. Friendly staff, understands what it means regarding customer service and how to keep customers as I would have never returned and after this experience I know this company/cooperation cares about its customers no matter what state one came from.
Google
5.0/5
Dec 5, 2020
Google Ideal Image Colorado Springs
Transferred my account to this facility from another state. AMAZING staff. Everyone here is professional, prompt, and pleasant! Worth making a 5 hour drive.
Google
5.0/5
Dec 5, 2020
Google Ideal Image Colorado Springs
The girls are great and the treatment is amazing. I'm so happy I was finally able to not have to fuss with my chin for an hour every day.
Google
5.0/5
Nov 24, 2020
Google Ideal Image Colorado Springs
Everyone at the front desk is always so accommodating and friendly. Doreen, my technician is very thourough and answers any questions I have. They are very safe in regard to Covid protocol. I have always had a good experience here.
Google
5.0/5
Nov 17, 2020
Google Ideal Image Colorado Springs
It was quick and easy to schedule and check in. My service was quick and safe. The staff were friendly and professional.
Google
5.0/5
Nov 5, 2020
Google Ideal Image Colorado Springs
My experience was really good. They were honest with me on what I was wanting to do and didn’t waste my time. I appreciate that!
Google
5.0/5
Nov 4, 2020
Google Ideal Image Colorado Springs
Great staff!
Google
5.0/5
Nov 2, 2020
Google Ideal Image Colorado Springs
BEST experience EVER! Entire staff was so friendly and helpful. They all made me feel so comfortable and welcomed.
Google
5.0/5
Oct 27, 2020
Google Ideal Image Colorado Springs
I had one of the most amazing experiences with the whole entire staff. Everyone was so loving, caring, and compassionate did their job to perfection and made sure I got the love and attention that I needed to get through this. Thank you so much Ideal Image!
Google
5.0/5
Oct 26, 2020
Google Ideal Image Colorado Springs
Amazing results from my laser hair removal and the staff is always so wonderful! They are so accommodating with my schedule and are always professional and nice during my treatments!
Google
5.0/5
Oct 23, 2020
Google Ideal Image Colorado Springs
I am comfortable
Google
5.0/5
Oct 19, 2020
Google Ideal Image Colorado Springs
Super friendly staff!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Colorado Springs
Very pleasant and thorough.
Google
5.0/5
Oct 9, 2020
Google Ideal Image Colorado Springs
Very friendly welcoming and professional staff.
Google
5.0/5
Oct 5, 2020
Google Ideal Image Colorado Springs
Quick, professional, decent price.
Google
4.0/5
Sep 29, 2020
Google Ideal Image Colorado Springs
Good
Google
1.0/5
Sep 29, 2020
Google Ideal Image Colorado Springs
I am absolutely gutted, I was told one price, that was was still very expensive but I was willing to pay it because I had tried absolutely everything over the last few years, I was Quoted and talked to them that I wanted all of my facial and neck hair gone. I was quoted ~$2500 (70% off) Normal price. That is a lot of money for me, It took me a Month to decide and I got another job just to pay for it... well when I drove an hour to get to there office, they said that the price was just for my face and a small section of my neck, and If I wanted to get it all gone it would be another $550... I was lied to and misinformed. I spent an hour in my car just crying in my car.
Google
5.0/5
Sep 18, 2020
Google Ideal Image Colorado Springs
As a client of Over 9 years, my treatments (when possible during the Pandemic in 2020) have been met with outstanding professionalism, expertise and First Class service from a truly friendly staff! The procedures in place to address the spread of COVID 19 were thorough and very reassuring!
Google
5.0/5
Sep 4, 2020
Google Ideal Image Colorado Springs
I love this location. They all know what they’re doing and they are all so helpful and sweet.
Google
5.0/5
Aug 29, 2020
Google Ideal Image Colorado Springs
It has been amazing. Everyone I have interacted with has been nothing but professional and courteous. Even with everything that has been happening with COVID everyone has been super sweet.
Google
5.0/5
Aug 17, 2020
Google Ideal Image Colorado Springs
Quick, kind, and considerate!
Google
5.0/5
Aug 12, 2020
Google Ideal Image Colorado Springs
Great service. I was in and out in no time.
Google
5.0/5
Aug 10, 2020
Google Ideal Image Colorado Springs
Google
4.0/5
Aug 7, 2020
Google Ideal Image Colorado Springs
Very friendly and helpful.
Google
5.0/5
Aug 3, 2020
Google Ideal Image Colorado Springs
Everyone was very kind and friendly in the office, even when I forgot my mask!
Google
5.0/5
Jul 23, 2020
Google Ideal Image Colorado Springs
Awesome staff
Google
4.0/5
Jul 18, 2020
Google Ideal Image Colorado Springs
Was extremely disappointed that their $8.75 Botox special was only if you prepaid for 50 units, I only needed half of that. I travel too much with my job to ensure I could get the remaining units. It would have helped if they had told me that over the phone rather than make the trip for nothing. I am still giving 4 stars however because everyone there was so nice and professional!
Google
1.0/5
Jul 8, 2020
Google Ideal Image Colorado Springs
All the technicians have been amazing but my results are nowhere near worth the price. I was told at my consultation I was a good candidate, but I have a ton of hair left that they are now telling me its because the root is too light even though the more visible end is dark. Had I known this ahead of time I would never have spent the money. I will still have to wax so this was a very expensive waste of time.
Google
5.0/5
Jul 8, 2020
Google Ideal Image Colorado Springs
I am very happy with my service. I had an injection done where I live & then while traveling to Colorado 2 weeks later, I needed a touch up. The clinic in Co Springs gladly got my records & got me in right away. They were great to work with. I'm so glad to have had the option while traveling!
Google
5.0/5
Jul 7, 2020
Google Ideal Image Colorado Springs
Love your team. Always so friendly!
Google
4.0/5
Jun 26, 2020
Google Ideal Image Colorado Springs
I got botox, it’s only been a week the muscles are still moving but most of the wrinkle went
Google
3.0/5
Jun 17, 2020
Google Ideal Image Colorado Springs
Everything looks really clean and everybody it is very friendly and professional but the prices are way too high compare to other places that have the same equipment and same results.
Google
5.0/5
Jun 14, 2020
Google Ideal Image Colorado Springs
Google
3.0/5
Jun 11, 2020
Google Ideal Image Colorado Springs
sorry - soooo expensive I got the consult and decided on the spot not to get the service which was 4 times higher than I've paid other businesses
Google
5.0/5
Jun 1, 2020
Google Ideal Image Colorado Springs
great and friendly staff
Google
5.0/5
May 29, 2020
Google Ideal Image Colorado Springs
Girls are wonderful and very helpful
Google
5.0/5
Mar 28, 2020
Google Ideal Image Colorado Springs
very quick and professional. my daughter has a medical condition that we're using laser hair removal to help, she's 13 and had a negative experience at another laser hair removal place, she's very happy with ideal image and she said that she will recommend I.I. to a friend
Google
5.0/5
Mar 17, 2020
Google Ideal Image Colorado Springs
I could not be happier with my services at Ideal Image!!! Everyone is amazing and makes each interaction easy and welcoming! Thank you all!!
Google
5.0/5
Mar 9, 2020
Google Ideal Image Colorado Springs
This team was amazing. I was very scared about the laser and they were so patient with me and talked through my concerns.
Google
5.0/5
Feb 27, 2020
Google Ideal Image Colorado Springs
Very friendly staff and offices looked very clean
Google
1.0/5
Jan 31, 2020
Google Ideal Image Colorado Springs
I had a consult in October and was given my fee's and expectations of a botox delivery. due to health events I had to wait until today (January) to schedule my appointment. When I scheduled my appointment I was told the fee estimate will still be honored. The front desk experience was not professional and accommodating and actually it was very frustrating, but I felt I would proceed because sometimes things unexpectedly happen and/or an employee can have a bad day., but when I went to the back for the procedure the nurse came in and stated that what we had discussed in October, what I was given the fee estimate for and what I even paid for today is not what was going to happen,,,,I repeated this is what I paid for and expect and her response was "well, things have changed since October and its not going to happen" Her rudeness was the icing on the cake ! I requested my money back and walked away....This business is /was not busy and I should have received exceptional customer service...instead I received hostility , rudeness and it was very clear they did not care for my business. Do not use Ideal image....There is too much competition out there to be treated any other way than exceptional and professional. I would not recommend this to anyone!
Google
5.0/5
Jan 28, 2020
Google Ideal Image Colorado Springs
Very informative and comfortable
Google
5.0/5
Jan 24, 2020
Google Ideal Image Colorado Springs
Samatha at the front desk helped me so much. My lifetime Ideal Image records were in Orlando, Fl. and she kept contacting them until the records we finally in the Colorado Springs office. Her efforts made me feel very special and not just like a number. I had my first treatment today in the Colorado Springs office and Kim was very fast and personable.
Google
5.0/5
Jan 21, 2020
Google Ideal Image Colorado Springs
Everything went well. The staff was very knowledgeable and kind. It was a wonderful experience.
Google
5.0/5
Jan 20, 2020
Google Ideal Image Colorado Springs
I always have a great experience here
Google
5.0/5
Jan 10, 2020
Google Ideal Image Colorado Springs
I loved my technition so nice and listened to my needs!
Google
4.0/5
Jan 7, 2020
Google Ideal Image Colorado Springs
It’s great just never know what nurse to expect.
Google
5.0/5
Dec 9, 2019
Google Ideal Image Colorado Springs
Everyone is so friendly and very helpful!
Google
5.0/5
Nov 20, 2019
Google Ideal Image Colorado Springs
The Staff at Ideal Image are very friendly and professional. When I went in for a consult, I was quoted a fair price price and I was able to get my first treatment at the same visit. The laser hair removal went quickly with no pain and I was very happy of the first treatment. I am looking forward to my next sessions.
Google
1.0/5
Nov 17, 2019
Google Ideal Image Colorado Springs
The technition for Cool Sculpting whom addressed me was stuck up. She acted like I was discusting through her facial expressions, and flicked my belly fat with discust. She pretty much made excuses why I can not have it done
Google
5.0/5
Oct 7, 2019
Google Ideal Image Colorado Springs
Professional staff