I have not been in years and called to schedule a touch up session. I was able to get in for an appointment right away .The staff who answered the phone was very knowledgeable and answered all my questions.

Always have had a pleasant experience with my services!!

Very professional friendly staff that's easy to schedule with.

Easy appts almost anytime. Very convenient location. Everyone has always been professioonal.

This is the play super friendly atmosphere a very clean they actually taking care of you I’ll recommend this place to anyone wants to taking care of them self

This place is awesome very clean very helpful staff and they also listening to you and care about what you're saying if you guys ever want to get some work done to make sure you guys pick this place

Excellent customer service and I appreciate the fact they cater to African American skin tones, would definitely recommend

Very Great staff always welcoming and very professional.

I’ve always been very happy with Ideal Image

Great Service...Friendly and professional.

All the staff at Ideal Image in Newark are very friendly, professional, and respectful. I performed multiples areas of hair removal and they kept me comfortable and without ease. I was extremely happy with the results and have told many of my friends to check them out. I plan to go back for touch ups if needed in the future!

I had to transfer to this location to finish up my laser hair removal sessions (I’m on a 7 month TDY here to DE from NJ) and the staff was SO friendly and helpful with guiding me on what I needed to do to get everything squared away! I felt comfortable and really satisfied with my experience here. Highly recommend!!

Ideal is the best for laser hair removal that has long term results and this location has always been great over the years! Going back for a touch up again soon and I can’t wait ! Do yourself a favor and if you are thinking about doing laser hair check out ideal image Newark !

Making and changing appointments has always been easy for me. Friendly staff, love that they give reminder calls.

I never have trouble when I come here. Everything is clean, quick and everyone is so nice and professional. I’ve gone to multiple people and every time they are calm (when I am definitely not sometimes lol) and communicative and it’s always an non-stressful experience. I wouldn’t go anywhere else

Very professional establishment. Sessions are really quick!

They were going to charge me $1100.00 for only getting my armpits done and this is just way too much! So I have been sending email out since June to request a refund. They put half of it on my credit card, I cancelled the contract before my first appointment. I still don’t have my money back as right now and nobody that I can talk to to resolve this. I am feeling like I got scam at this point. I just can’t believe it!!!

Overall, the staff was friendly and the building was very clean. The staff works well with any issue you have and tries to help.

Prior to going to ideal image, i was going to another locaton. Let's just say i deal image is the best hands down.

I first had laser hair removal done in 2013 at Ideal Image (Newark, DE location). After 10 sessions, all hair in the area treated was gone. The treatments were performed by trained professionals and I was very satisfied with the results. Some years later, looking for a “cheaper” option, I purchased a Groupon pass from a spa. The results were certainly not the same and the level of professionalism displayed by the spa employees doing the treatments was by no means up to part to that of the employees at Ideal Image. Overall, I am very satisfied with the results from Ideal Image. I highly encourage folks to use Ideal Image versus spas that promote the same services. Based on my experience, the best quality and results are obtained at Ideal Image.

Wonderful service. Alina was great!

I Love ideal image. Since I've been going there for my hair removal my skin has improved dramatically. I love all of the services that they provide to their customers to help you look and feel your best. They provide snacks while you wait, the staff is very friendly, and I always look forward to my next appointment. Keep up the good work!

Ideal image is great place for laser hair removal

Great experience every time I go. I have been going here for around 10 years and have had two areas done. The results have been amazing. The staff is extremely friendly and very helpful.

Great service, great staff. Highly recommend

Such a great place! Every employee is welcoming, friendly, and wants to make sure you have a great experience.

Wonderful staff. Natalie, the manager is amazing!!!! She explained the entire process as well as payment options in depth. I had a free consultation and my first treatment in the same day!!!!!!

Staff and service is excellent. I definitely recommend to family and friends.

I spent the last almost 2 years going through laser hair removal at Ideal Image. The staff is professional and always very nice. They're great about sending multiple types of appointments reminders and in turn, super flexible with rescheduling (which I really appreciate since you do book like 2-3 months out at a time). While I personally didn't have the best results, I do still recommend Ideal Image for the most part. As it turns out, my skin was extremely sensitive to the laser and I actually ended up with burns a few times, but that's not something we could have known ahead of time obviously. So when it happened, the practitioners then adjusted strengths and were even more careful each time. *My only advice would be to be aware of the high pressure sales techniques they use to get you to sign up & start treatment immediately, because then you are locked in and the prices are crazy high. I was on the fence at first but I don't handle pressure well, so I do feel that I didn't have enough time to step back and do my own research, I was pressured into signing up and starting right away and I probably wouldn't have gone through with it if I had been able to do enough of my own research about my hair color, overall experience, etc.*

Great service! Staff is very friendly and accommodating. Would definitely recommend.

Should be renamed: LASER HAIR REMOVAL ON AN OVERPRICED PAYMENT PLAN. Pros: -GREAT CUSTOMER SERVICE: Clean, modern looking equipment, complimentary snack bar, friendly staff. Cons: -PRICE: Consultant tried to sell me an overpriced service. I was given a quote for $ 9k from Ideal Image. Called my dermatologist who offers laser hair removal for the SAME AREAS and they gave me a quote of $ 3k. -PAYMENT OPTIONS: I was offered a loan based upon my credit score which would not cover the full amount of service. Then, I was offered a credit card with 18% interest since the 'loan' did not cover the entire cost. I was offered both of these payment options in order to pay an 8k service. I was also told that this LOAN and credit card would be 'A GREAT WAY TO BUILD CREDIT'. But that's not why I'm there. I was there to decrease my hair growth. The payment options seem FISHY, confusing, convoluted, and deceptive. YOU CAN EASILY BECOME FURTHER IN DEBT WITH THESE PAYMENT OPTIONS. You are not paying for a CAR OR A HOUSE. I offered to pay for these services outright, but was told THAT A PAYMENT PLAN WOULD BE BETTER. THIS INDICATED TO ME THAT SOMETHING WAS NOT RIGHT WITH THEIR BUSINESS MODEL. My direct questions were dodged and redirected. -CORPORATE VS. MEDICAL-BASED: The emphasis for Ideal Image seems to be on SELLING YOU a service rather than TREATING YOUR HAIR REMOVAL. CONCLUSION: Avoid Ideal Image and go to a dermatologist or spa for your laser hair removal that will not sell you 2-3 loans, credit cards, and complicated payment options. AVOID!!!

Absolutely amazing staff everyone is like a family so clean and such a great experience!

The nurses are so nice and well educated, well worth the price to know that you are in good hands.

I started going to Ideal Image because of the good reviews. My consult was really easy, comfortable and informative. This was so important as I was so nervous and embarrassed. I’ve definitely noticed a difference since treatments. Getting ready takes less time and I don’t have to wear as much makeup.

I Love my results from Ideal Image!! Friendly and very helpful staff too!

Everything I experienced at Ideal Image in Newark, has been very positive. The staff is wonderful and what could have made me feel awkward did not because of their professionalism. I'd recommend it to anyone and I drive over an hour each way to get there!

Great service, wonderful staff and worth every penny!

Finished my last session for hair removal. Very impressed with the professional atmosphere from the minute you walk in until the time you walk out. The front desk has been very helpful and kind. The laser techs have been professional and friendly. I was very nervous and they have made me feel 100% comfortable. I highly recommend.

I have had several areas done and have been extremely satisfied with the staff and the service.

I have been going to Ideal Image for over a year and I couldn't be happier with my results. It has far exceeded my expectations and I only wish I had started treatment sooner. The staff is super friendly and knowledgeable and will take the time to answer any questions without making me feel rushed. Treatment times are so quick you can pop in on your lunch break which makes scheduling easy. I would definitely recommend Ideal Image to my friends..and have!

Wish I had gone sooner!

I love the environment. It is relaxing and everyone is professional and down to earth. Also I see amazing results with each service I have did.

Best place to go for laser hair removal! Professional & very clean! Highly recommend!

Excellent establishment. Clean, organized, wonderful staff, timely service, and best of all they are willing to work with you to achieve the product you desire.

Super friendly staff, seeing great results.

Ideal Image has very friendly and knowledgeable staff as well as payment options. I would highly recommend.

Pleasant courteous staff. Knowledgeable and friendly. Waiting rooms, bathrooms, treatment rooms meticulous.

Great experience!

Appointments are quick and easy. Friendly staff and lasting results!!!!

Everyone from reception to treatment is friendly and informative. My nurse I had was honest and professional. My results are amazing!

I’ve been with ideal for about 4 years and they never cease to amaze me! The staff is friendly and helpful. They are very knowledgeable and always make me feel comfortable. The facility is always clean and everyone is professional. They are accommodating & flexible. This has been the best experience with laser hair removal ever.

I started my laser hair removal journey in 2012. I loved the results I got and now I’m going back for touch-up. The pros I’ve experienced are 1) no ingrown hair and 2) slight improvement to the tone in the bikini area. The only con was the price. I would recommend this service, just think of it as an investment in your self care routine.

I love this place....i have been coming for just over 1 year. I have slowly add different areas and the results are amazing. The staff are all wonderful nice and present people to be around.

Absolutely amazing results and and amazing people!

This is a great place to go if you’re experiencing issues with hair. I absolutely love it. Helped my face clear up and I don’t have to get treatment as often. Great and friendly staff also.

Everybody is so nice and helpful, and they make you feel very calm and positive during all the treatments!

This place changed my life!!!!

The staff is wonderful and friendly. Shout out to Lisa! I highly recommend this location for a great experience.

Absolutely recommend Ideal Image in Newark, DE! The staff is great, it is a breeze to make appointments, and most importantly the results are tremendous! If you are on the line of whether or not to check them out, don't wait and go make a consult! You won't be disappointed!!

I have always had a great experience here. The Service is wonderful, the facility is clean and welcoming. Treatments are quick and the staff does a great job.

I have been going here for the past couple of years for treatments and touch ups. Everyone I've come across has been courteous and professional. Their new location is very nice and offers refreshments while you wait. No complaints.

Very welcoming and atmosphere is friendly and very chill. The providers are very knowledgeable and discreet when necessary. Highly recommend!

Excellent service - would definitely recommend for hair removal needs

Staff is friendly and professional. The faculty is beautiful and accommodating. I got excellent results. Really a time saver not to have to shave my legs!

Great experience. Everyone is extremely nice and knowledgeable and make it a very comfortable experience. Have had great results.

Great customer service, very cordial friendly and professional and really try to work with you.

Friendly and super fast. The staff is excellent and I love seeing them upon arrival.

I've always had a great experience at this location. From the moment I walk in everyone is very nice and helpful. They always are prompt with their reminder phone calls and texts! Would definitely recommend!

Consistently good service from the front office staff tot he technicians. Have finished my initial treatments but go back for maintenance and have now added a new treatment.

Ideal image in Newark offered me a great experience for something I had wanted to do for a long time. The staff is great! Highly recommend treating yourself to their services.

Excellent customer service, clean facility and inviting staff that do everything they can to ensure your comfort. Very highly recommend.

I highly recommend Ideal Image. The staff is very friendly and accommodating. Check them out! You won’t be disappointed!

I've been using ideal image for a few years now. I finished my treatment a year ago but have gone back a few times for touch ups. The facility is clean and always smells so good! It's really easy to make and change appointments. The treatments are quick and the techs always do a great job.

Exceptional service and advice. Results are amazing!!

I transferred to this ideal image after my sessions expired with the Towson ideal image. They took amazing care of my laser hair removal after it was not properly done at the previous location and went above and beyond to get my results where they should be! The staff is so friendly and I'm in and out in a flash!

I had a great experience!!! Everyone is so nice. Can't wait to go back.

Front desk very friendly and Nurse Lisa was awesome! Provided helpful tips.

I have been going to Ideal Image for 4 years, I finish my treatments 2 years ago. I go back for touch ups now. I highly recommend this place for laser hair removal. Great Customer service, fair prices for service, speedy service. Great experience all away around. I'm very pleased with the out come.

Accommodating, friendly staff

Been coming here since 2015. Very nice staff, and service is really good, always makes me feel comfortable.

This place is great. Out of all the ones I have been to, this one is by far the best. They are professional and friendly. They make every encounter easy and enjoyable.

This location is wonderful. The staff is extremely nice and takes the time to ask about any life updates mentioned in previous sessions.

I’ve been using ideal image for close to 8 years now. I finished my treatment a few years ago but have gone back a few times for touch ups. It’s always super easy to make & change appointments. I never have to wait when it’s time for my appointment. The treatment is super quick so it feels like your in & out!

Had a nice experience at this location and extremely happy with the results. Should have done it years ago. Christy H.

I am going ideal images from last 3 yr great staff good customer service .but my hair coming back after all treatments and touch up that is really disappointing because it’s coming more darker

Love love this Had so many insecurities my whole life I just wish I was here earlier thank you Ideal Images

Ideal Image in Newark DE, has made my experience so nice and smoothing. I am on my third treatment and they are always so welcoming when I come in. They are extremely flexible when something has come up I have been able to switch appts with no hassle or problems and the facility is always clean with relaxing music. I have not had any negative experience and I highly recommend coming here to receive your treatments.

This is sue fisher. Love the employees and they are very patient. Recommend ideal image

I am not done with my treatments yet, but so far I have had a great experience at the Newark location. The front desk staff is always friendly and helpful. My laser techs have always been fabulous.

I'm so happy that I chose Ideal Image and the Wilmington location for my treatments 2 years ago. My initial consultation didn't go smoothly but the staff was quick to correct the misunderstanding and I've been thrilled with the level of professionalism and the service ever since. I've never had an issue with making appointments, being seen on time and the results have been exactly as advertised.

I highly recommend Ideal Image. The staff is very friendly and accommodating. I am also extremely impressed with my results! Anyone interested in this service... check them out! You won’t be disappointed!

Extremely kind staff and my appointments are almost never late. If you are on the fence, definitely try them out!

Everyone is always professional and the hair removal process is fast and painless.

Amazing customer service, people and experience! They are always on time for appointments and quick to execute services 🙂 love this place!

I started my treatments at a different location and have been going to this location since I moved. Front desk staff is very friendly and professional, laser techs/nurses are very knowledgeable and thorough. I’ve personally not ever had a bad experience at this location. Would recommend. Seasonal sales/promotions are great! Definitely take advantage of those 🙂

i’ve been going here for years and the staff + experience are absolutely incredible! i have very good results so far and would 10/10 recommend to anyone who’s interested in laser hair removal.

Very pleased with the service provided by Shonna!

I love this place!! They have made my unwanted chin and neck hair go away. And if it comes back, I can simply come in and get a touch up. Yay!

had my hair removed from my face. worked just fine

Ideal Image is the best...I have had great results. Very friendly and professional staff and clean establishment. Great prices and specials all the time. Will definitely be back in the future to get more areas done.