I have been coming to this location for the past 2 years and completed all my treatments. All the nurses and staff are very knowledgeable, professional, polite and friendly. This location is always clean and it’s my reasons for visiting for my touch up maintenance. I will highly recommend Ideal Image!

I absolutely loved Norma as a provider. She was thorough, patient, and wonderful to work with. The location in general is also so clean and sanitary, and the staff was beyond helpful with my package and accommodating my busy schedule.

Love this place! Norma was phenomenal! Thank you!

Love this place! Norma was phenomenal! Thank you!

Very clean and super friendly staff.

The staff is extremely friendly and helpful. I’ve been using them for years and I am extremely happy with my results.

I love this location, my provider Norma was nice and patient .

The most brutal customer service. I had an food emergency and desperately need restroom, they told me they are medical facility, and rejected me. Even you go to any hospital, hotel, anywhere, people will treat you like human being, but the front desk showed 0 empathy!

Worst ever!

Wonderful staff, clean and fun!

I absolutely loved how personable the staff was! coming from a different location having new and great service!

This place is the best! I’ve been coming here for a couple of years and their services cannot be beat. Everyone is attentive, extremely professional and always willing to work with you so both you and your pocket are happy.

I’ve been going here for years to get laser hair removal. The place is a friendly and clean environment and the laser really help with my stubborn areas.

Loved Alicia ! She was super quick and very patient with me .

They work hard to fit you into their schedule last minute which I really like. 👍🏾👍🏾

I only trust ideal image for laser hair removal! Their aestheticians are the most professional and competent and the facility is super clean. Love my results! I keep going back for more!

Omg! Traveled from PR and came for a touch up and was professional, friendly and quick too! Recommend 100%

I am so happy with my results at Ideal Image! Alicia the nurse who treated me, is so accommodating and I love talking to her! The staff is so friendly as well. I always have a great time here!

The service here was excellent I was very well welcomed by Anastasia who was very sweet at the front desk and offered some water and even gave me a charger to charge my phone. Norma the lady who did the lazer was very professional and sweet. She listened to me and answered my question. Very good experience thank you!

The customer service here is wonderful. They are kind at the reception desk and Alicia (who treated me) was amazing! She made me feel so comfortable during my session. She played great music to set the mood and was super friendly. I would recommend this location to anyone!

Nurse Alicia was very hospitable and gentle. She did a wonderful job and took her time to complete my full face laser hair removal. Front desk customer service worker Anastasia, was very helpful, patient, and accommodating. All the staff there made my experience very memorable, especially after returning 10 months later. I even got a birthday card! Hands down, the best ideal image in Queens.

This place is totally overpriced, and the Manager Alyssa was very unprofessional screaming and overtalking me on the phone because I didn't fully understand the pricing. I had to tell her more than once that she has to be able to listen and speak to customers without the attitude and that her behavior was unacceptable and unprofessional. She then responded telling me to take my business elsewhere. I am unsure how she became a manager.

First, I do not recommend Ideal image. You can get a better price for more professional service at other laser hair places. This is a very large company and they have started to make incorrect claims and using marketing schemes. Here is my experience: I bought 9 sessions from the Queens location (Tania was the manager who sold me the package). The first red flag that I noticed but ignored was that there were no written communication, no confirming of appointments or the usual emails you get after receiving a service with other companies. I chose Ideal image because of there policy that "you can continue laser hair removal sessions even if you relocate." Since people move a lot in NYC this was a great option. The also assured me that even if I move to other States or cities as long as they have a store there I can finish my sessions. After 3 sessions I paid the full amount (not wise of me) given that it is a beauty spa and a large corporation from which now I cannot get my sessions or money back. They also made it clear on the phone that they do not care that I have lost $1000 in this process. As anticipated I relocated and called the Queens office and asked to send my files to the Seattle office so I can finish my paid sessions. I am now trying to get my remaining 4 sessions and after 7 weeks and over 20 phone calls and voicemails I have not been successful. The answers I have received are from Anastasi (from a NY location) a person named Unique (Seattle location) a few phone calls from (Carrol from another NY location) all not helpful and Carrol was also pretty rude in the extended that she told me they do not owe me anything and even if I paid for 9 sessions was not real and somehow their package is 5+4 is technically they have given me 4 sessions for free!! Any average person who works or has bought anything knows that those marketing ads are ads and I paid for 9 sessions since that is in my contract and what you sold me. Responses I have received: - Over 6 of the employees have told me "Oh not a problem we will give you a call back after we have the files from NY office" - Two times the employees from Seattle northgate after explaining my problem told me the hold and hung up after I called back they did not pick up anymore. - Once i did not give up after they told me they would call me back and I an employee sent me HIPAA release form which I signed right away and kept her on the phone to confirm. After confirming she said it will take 48 hours and then I can call Seattle and book my next session. DID NOT HAPPEN SEATTLE IS NOT GIVING ME MY SESSIONS. - Best answer was that "some of these locations are not rea ideal images and are franchises" which makes no sense! but because Queens was a failed franchise now they cannot communicate with them and I might even owe them some money?! Make that make sense! Btw, I asked if I can have part of my payment refunded if they cannot provide my remaining sessions they said no we do not refund under any circumstances. I will update this review and make sure I copy and paste it on as many ideal image locations I can. If I get my remaining sessions or if I am the customer that paid over $2000 for two small areas 9 sessions and could only get 5 with no refund! Let's see 🙂 Please chose another place I was lazy and did not do any research. It might seem that the location next to you is ok but business can only be assessed in situations like this and the bigger they are the more likely it is for them to take your money and not give you what is in the contract and you cannot do a thing 🙂

I would highly recommend coming to get your laser at Ideal Image Queens Location. I started laser removal in Austin and moved to the Queens location and all the nurses and specialists across both locations have been well experienced and knowledgeable throughout the whole process. Highly recommend!

Great service, clean & friendly environment. Diana who provided my service was very professional and thorough.

Conscientious providers. Modern office. All services under medical supervision.

Great customer service and is such a cute and relaxing place! Highly recommend their services.

Always excellent

I’ve been going to the place for years. I have to take my dog to the emergency vet because she’s passing blood and because I had to cancel once before the manager insisted that I would be charged a $50 fee. I’ve always had a decent experience here but that was absolutely ridiculous. And I’ve never had to abruptly reschedule unless it was a significant emergency.

Thank you Sarah and Stephanie for making me feel comfortable. The staff was so nice. The office is super clean as well. I have never done Botox or Fillers before but you certainly made me feel confident that I can achieve what I want which is to remove my laugh lines which are GONE! and the lines around my eyes and forehead with my first treatment 👍. I will definitely return to treat other problem areas. I don’t expect miracles just to feel a bit better looking at myself in the mirror at 63. Again Thank you all! See you soon! 😊

I love my results and appreciate the optimism and honesty when it comes to all the treatments. The staff is great - always welcoming and making me feel right at home. Cleo is my favorite - hilarious, so sweet, and knowledgeable!!

If I could give 0 I would. It’s overpriced and I really can’t believe I was dumb enough to do credit here withiut research. My lips are already dissipating and it’s only been a week !!! They charged 1100 for two syringes of lip filler. THATS OUTRAGEOUS!!!!!

Went to do lip fillers about 3 weeks ago and the staff and service was amazing. First time going there and I would definitely recommend if you want quality service and products.

Great experience. very clean facility. Tanya was very knowledgeable. My nurse’s name was Indira and she was amazing. She was able to treat my areas fast and efficiently! I can’t wait to finish this area and continue to other areas!

Very clean and professionally run. Friendly, personable, and efficient staff.

Had excellent results even after 1 session for my underarms. I was concerned about my medium dark skin but I did not have any discoloration or anything like that. Making appointment is super easy.

The staff is nice but the results DO NOT LAST. I’ve been a customer since 2019, and have completed all my treatments. Last session was in May and it’s currently September. I’ve had to shave 3x in those 3 months after 12 treatments were completed. I’ve paid thousands of dollars for a treatment that was unsuccessful, with a company that only cared about getting paid. Also my hair follicles are not thick, and I generally was not hairy and only did laser hair removal due to pure laziness and convince for my future self. I was definitely disappointed

Both technicians I’ve had are so lovely! I get 5 areas done and both ladies are quick and efficient to get it done and make me feel comfortable. Definitely a safe and wonderful space.

Great location service was wonderful. Tania was wonderful in providing clarity and customer service. Cleo swaps away and super easy to talk too. Felt as comfortable as can be. Thank you!

the results are amazing! after having received several laser hair removal treatments at various points of my life, this is the first time it actually works!!! incredible!! smoothest skin ever!

Absolutely AMAZING! Great results. The technicians are always so friendly and make you feel comfortable! Great customer service! Want to get rid of your hair? This is exactly where you should go. Don’t second guess it. 100% recommended! Thank you so much!

My experience thus far has been nothing short of amazing!! I have been doing laser hair removal and I have seen such amazing progress. They have carefully and skillfully treated my dark brown with care. I have seen the hair literally fall off and not regrow much after the first session. If you are having doubts and especially if you are worried about the care of your dark skin; this is the best place!!!

The staff were professional, fun, and thoughtful! Most of my hair was gone and barely returned after just ONE laser treatment! I’ve gone through the struggle of monthly Electrolysis treatments for just over a year and never achieved these results. 5/5 I would definitely recommend!

Everyone that attended to me was amazing and caring and made everything such a seamless process

I paid 4,000 dollars for this service and it did not work well at all! They went months without answering the phone and I showed up for an appointment I had and the doors were locked and they were closed! This place is the worst and overcharges insanely. Find a less expensive place this is the worst. Biggest waste of money.

This experience was life changing! I highly recommend anyone who's interested in experiencing lazer hair removal. Cleo is a doll and so kind & patient and efficient! Every single time she handles me with extra TLC! 💕Tanya was also very sweet & lovely . Come on in from start to finish you will be pleasantly surprised what a great service you will experience!

I’ve been wanting to do laser for forever but I’ve known friends who have done it and have complained about it not being effective and that was my initial reservation with laser hair removal but Ideal Image had completely taken cafe of all my worries. I saw results after even the first initial session. My underarm, bikini, and arm hair has grown in very lighter, finer, and even softer and that was only after session one. It’s a bit pricy but the deals are very good options to consider and look into. I also did cool sculpting and have lost so much fat in the areas I was really struggling to lose with traditional work out. Overall 10/10 would recommend!

The ladies here are absolutely AMAZING! They made me feel so comfortable and explained the process thoroughly.

If you are interested in CoolSculpting I would definitely recommend coming to Ideal Image. I had my free consultation on a Wednesday and was getting sculpted on Thursday. It's been 2 weeks since my treatment and I'm already seeing results. The staff is amazing, Jen is so sweet and will take great care of you. It's about two blocks from the Queensboro Plaza train stop so it's very easy to get to. I'm looking forward to returning for my follow up treatment.

IMPOSSIBLE to get anyone to answer the phone. Have been trying to contact them to just switch locations since it’s been such a horrible experience. But cannot even get anyone on the phone to transfer my chart. Definitely do not recommend this location

I have been trying to get in contact with Ideal Image Long Island City branch for 3 months without so much as a phone call back indicating opening status to my several messages. It’s very disheartening to know that the customers are so undervalued that they couldn’t be bothered to return a phone call.

Super great location! They have amazing snacks and everyone is so kind!

Location is perfect. Was an ideal customer in Baltimore and was so excited they opened one in NYC. Lovely staff!

Convenient location, easy scheduling, nice staff and care providers. They can definitely work with you to get the results you want. I came to remove hair on my legs and are having great results!

Great experience at the Queens ideal image location. Beautiful space and a very friendly front desk associate. Staff did a great job with my treatment.

Ideal Image is the best! I’ve been going here for years for laser hair removal and it’s been a great experience. They make you fee like you’re at a spa rather than a medical facility. The staff is accommodating and professional. The treatments have been very successful for me. Highly recommend to anyone who needs laser hair treatment among a variety of other services

Have been coming here for months now and the services is always quick and easy. Thanks to a lovely staff!

Amazing time today at ideal image queens!

This was my first time at this location and I couldn’t have had a better experience! The front desk was so kind and accommodating, offered me tea/coffee/water. Alex was my nurse and she was amazing, she was so sweet and very diligent. She paid close attention to detail and made sure my experience was a good one! Will definitely be my go to ideal image location here on out!!

Great quality service, very fast and efficient...

My experience with Kayla, is the best provider That I came across this far....she so patience and caring. Camille, is so welcoming & down to earth. 🤗

this place literally changed my life and my confidence. i have pcos so I get alot of unwanted hair. after just one treatment I saw less hair. I just did my 7th treatment. my hair is already gone. all the ladies at Ideal Image are so sweet and kind. I would definitely recommend to anyone who wants laser hair removal.

Do not trust this company with your credit information . They ran my credit without my penrisssion after 6 months of my initial request . They don’t value your privacy and security . Please don’t provide any personal Information to them that they can exploit in your absence.

Had a great experience here at ideal image in Queens ! Definitely 5 star service and knowledge ! Will be coming back again for all my laser needs.

Ideal Image is the place to go for all your hair removal. It’s clean and the technicians are very warm and welcoming. I started out with this location and was so comfortable that I decided to signed up my daughter. She will not go anywhere else. So for a smooth legs, underarms, bikini or where ever that may be, Ideal Image is the place to go.

I absolutely love Ideal Image! The staff at this location are so friendly and sweet, the place is very chic and modern, and it’s extremely close to the N/W/7 so it’s really easy from Manhattan. I transferred here in the midst of my program from a location across the country- it was easy and I have no complaints. I haven’t used a razor in over a year and absolutely recommend Ideal Image for anyone who has the correct criteria for laser and wants the premier treatment!

I have been coming to this location a little less than a year now since I moved from Florida to NJ and the staff here are great! They do a wonderful job of taking good care of me and making sure I am comfortable for every session! If being hair free with ideal image is your goal then I highly recommend this location! GREAT RESULTS!!

I can't say enough good things about this place. I went there for infos about coolsculpting when I met with the lovely Sharea, who was able to give me all the infos, and answer all my questions. I ended up going back the following day for a treatment. Christine, the nurse provider, is a real angel! she's very professional and extremely good at her job, and is a very kind person. the facility is very clean and relaxing, and full of thoughtful little snacks! I could not be happier with my experience with them. They are friendly yet professional and I would recommend them highly and with confidence.

My experience was great! Staff was very friendly and service was wonderful. Extremely clean and very easy on the eyes!