Vancouver (Langley)

4.0 /5
2,060 surveys
20202 66th Ave
Suite 130
Langley, British Columbia V2Y 1P3
604-259-2941

CURRENT PROMOTIONS

STORE HOURS

Sun 9:00am-3:00pm
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed9:00am-8:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-6:00pm

ADDRESS

20202 66th Ave
Suite 130
Langley, British Columbia V2Y 1P3
604-259-2941
  • Ideal Image Langley MedSpa is located in the SmartCentres Langley off 200th and 64th Avenue. We are across from Best Buy in-between Old Navy and Walmart. We have been improving the lives of our clients in the Langley location, Surrey and the surrounding areas of Metro Vancouver and the Fraser Valley, by helping them become hair free since 2013.
  • You can expect to be welcomed by our friendly and professional staff. You will experience high quality care by our Registered Nurses, that have been extensively trained at our Cosmetic Institute in Tampa, Florida. We pride ourselves as Americas #1 choice in Laser Hair Removal, using the best medical grade laser out there, to combat those stubborn hairs. We also offer the #1 Fat Reduction Procedure, CoolSculpting, which freezes away fat without surgery or downtime. Ultherapy is a non-invasive way to lift and tighten your skin and BBL reduces the appearance of damaged skin and reverses the signs of aging within weeks of treatment.
  • We look forward to meeting you and address any concerns you may have. Please call or drop by our Langley Clinic today!
4.1/5
4.1 /5
218 Reviews

Google
5.0/5
Feb 17, 2020
Google Ideal Image
Very good experience, friendly staff.
Google
5.0/5
Feb 17, 2020
Google Ideal Image
Their service is great and the result on my first treatment here was excellent. I am going to try another of their service and i can’t wait to see the result!
Google
5.0/5
Feb 13, 2020
Google Ideal Image
I LOVE all the staff, they are great people and always make me feel good to be there! I always feel safe and unjudged when I am there, I like to come to my appointments and I feel that I am getting value for my money. This is not a cheap product and it is a luxury item, we are basic, typical women who are CHOOSING to spend their money (which we dont have tons of) on a want and your staff make me feel good about my purchase and worthwhile - thank you for that.
Google
1.0/5
Feb 8, 2020
Google Ideal Image
When you go for your consultation, I would recommend asking to see someone other than Natasha Meira to discuss your contract and payment options. Sick to my stomach with how she operates and dreading going in for my treatment services knowing she will likely be there.
Google
4.0/5
Feb 6, 2020
Google Ideal Image
Professional staff, painful treatment but really effective!
Google
5.0/5
Jan 22, 2020
Google Ideal Image
The nurses are fantastic at their job and I haven’t used a razor in years! Highly recommend to anyone who wants it done by a professional!
Google
1.0/5
Jan 19, 2020
Google Ideal Image
$2200 to remove 100 belly button hairs... Also please check other reviews responses.. a company with a canned response to dissatisfied customers is a telltale in its own
Google
3.0/5
Jan 8, 2020
Google Ideal Image
I bought an underarms laser package. Came for my 10 sessions. During the treatments the hair growth was minimal which was fantastic!! Now that I have finished the package a lot of the hair has grown back.. not ideally what I spent $1500 on. Wish it had better results.
Google
1.0/5
Jan 7, 2020
Google Ideal Image
Completely over priced. Went in with a 50% discount and it was still about 5-6 times the amount of anywhere else. You can get the same results elsewhere MUCH cheaper.
Google
4.0/5
Dec 27, 2019
Google Ideal Image
The tech was amazing
Google
5.0/5
Dec 13, 2019
Google Ideal Image
Jennifer was very knowledgeable and personable, and answered all my questions
Google
5.0/5
Dec 10, 2019
Google Ideal Image
I have been told to come here by many friends before but I kept putting it off. Bad mistake. I wish i had come here years ago. The plan i bought was pricey but i got in while there was a sale (watch for them). The procedure is relatively painless so far. The staff is great as well - professional and very friendly. Its a great investment into yourself, your self image and self confidence. I purchased the lifetime warranty as well, so i am super happy.
Google
5.0/5
Dec 9, 2019
Google Ideal Image
One of the best lasers I've tried
Google
5.0/5
Nov 27, 2019
Google Ideal Image
Great results! Actual results!
Google
5.0/5
Nov 27, 2019
Google Ideal Image
Wow! Impressed, only my 3rd visit and loving the results!
Google
1.0/5
Nov 25, 2019
Google Ideal Image
Not impressed with how long they take to actually get the service started. First time I came in for a consultation with tanya and she said they could do my first session of laser hair removal that day! She just said it would be a few minutes... an HOUR and a HALF later! I finally see the woman and she didnt apologize about me waiting or anything. Now I'm on my 4th or 5th session and I've been waiting NAKED for 22 mins and counting (happening at this very moment) in the room because the lady left while I was getting ready to start!! Not professional at all!!!
Google
5.0/5
Nov 23, 2019
Google Ideal Image
staff are very pleasant and helpful.
Google
5.0/5
Nov 22, 2019
Google Ideal Image
They are extremely professional and very good at their services.
Google
5.0/5
Nov 19, 2019
Google Ideal Image
This place is amazing. They explain things thoroughly. Have had amazing results. Struggled to get rid of the hair and now I have found something to do just that.
Google
5.0/5
Nov 14, 2019
Google Ideal Image
Staff are great and super friendly. I have done 7 sessions so far (hair removal) and have seen 75% reduction!!!
Google
5.0/5
Nov 14, 2019
Google Ideal Image
Very positive experience. Friendly and professional staff. No regrets.
Google
5.0/5
Nov 12, 2019
Google Ideal Image
I love ideal Langley, they have made me feel so comfortable since day 1, each RN that I've had was equally amazing. They go above and beyond and will work with your schedule in so many different ways even if you have a last minute change of plans.
Google
5.0/5
Nov 9, 2019
Google Ideal Image
I had my thighs done 5 years ago and to this day no hair growth. I tell all my friends and family if they want to get laser hair removal to go to Ideal. Yes it is expensive, yes it hurts like a MF. But I always follow it up with, best money I ever spent and no regrets! I have had other body parts treated else where and some areas it's like I had nothing done and some areas I have patches of hair growth. Ideal gave me the results, and Ideal will be the only place I return to for laser hair removal I've just started doing my face, and I'm looking forward to the end results. The girls are amazing, friendly and make you feel comfortable. Just go in.
Google
4.0/5
Nov 9, 2019
Google Ideal Image
I have great results from my service and the team is very professional!
Google
3.0/5
Oct 30, 2019
Google Ideal Image
I took advantage of the 75% off and still paid over $6,000 for 9 sessions. The first 4 sessions were supposed to be 8 weeks apart and the last 5 at 10 weeks apart. Since starting I have had only 1 appointment that was on time. My last appointment was cancelled the day before I was to have it and was told I would be put on a waiting list. I had not heard anything so I called today. I have an appointment 17 weeks after my last appointment. That is almost double the time than it should have been. I will say that I am fairly happy with the results. I have PCOS and had hair on my sideburns, jawline, upper lip and under my chin. My jawline and under my chin are pretty much hair free. I used to have to shave them everyday now I only pluck a few strays once a week once every two weeks. My sideburns and upper lip are taking quite a while. I still have to shave my sideburns everyday or every other day and my upper lip I still have to shave every 3-4 days. I do feel way more confident than I did before I started this. The staff is very friendly when you go in person. On the phone they are a bit curt.
Google
4.0/5
Oct 28, 2019
Google Ideal Image
Finished my last treatment today. I had different techs with different styles, all lovely and professional. Very pricey even with the supposed 70% off for treatments that last under 10 minutes. Results are good. Hopefully it is long lasting. I recommend if you have the disposable income.
Google
5.0/5
Oct 24, 2019
Google Ideal Image
nurses are very professional and comforting. They make the whole process a lot better!
Google
5.0/5
Oct 23, 2019
Google Ideal Image
Just began treatment and very happy with customer service thus far! Warm, friendly and comfortable atmosphere - all a plus!
Google
1.0/5
Oct 21, 2019
Google Ideal Image
I got bbl treatment it ruined my face .. I dont like it I dont recommend it to anyone at all
Google
5.0/5
Oct 18, 2019
Google Ideal Image
Very friendly staff 🙂
Google
1.0/5
Oct 16, 2019
Google Ideal Image
Lies and manipulation. They show you all there math and promises you deals but when it comes down to it the information you think you are agreeing to is simply not in your contract and you’ll be asked for pay more money or lose your deposit. Then the results were minimal and when we tried to agree on a price for a second treatment they went against there word a second time.
Google
5.0/5
Oct 14, 2019
Google Ideal Image
Relaxing and assuring
Google
1.0/5
Oct 12, 2019
Google Ideal Image
Never gonna recommend this place to anyone. Poor customer service don't even think what their customers are looking for. Only think about making their own money. i wish they could explain it in better way so that person should be cleared of what they are paying for and whom they are paying to. It's a sales trick to earn their own profit to make people fool. during consultation they not even gonna give time to think about something and push you to sign up for the thing. Those are forceful sales. Called them to cancel my agreement as i don't see any results for the treatment, moreover leaser treatment is so painful, everyone will not be able to tolerate that pain. Same thing happened with me, i won't be able to tolerate it if i have to suffer from it after. No agreement says that give yourself a pain and pay for it and suffer from that pain after. but these people say it so. because they just need their money. i already paid for whatever treatment i got but don't wanna pay for the services m not gonna receive it anymore but they don't care. even though these policies were not mentioned during they make you sign because that is under pressure they not gonna get you out of the room before signing it. don't trust them. am going to legal advice to make a claim because that's the only solution as these people are helpless. request to everyone please think twice before signing the thing and make everything clear to yourself about what and whom you are paying.
Google
5.0/5
Oct 9, 2019
Google Ideal Image
Extremely friendly staff with great attention to detail.
Google
5.0/5
Oct 9, 2019
Google Ideal Image
Very informative information from Natasha, love the pay plan, painful in one area but the rest was fine. Simran was very calm and reassuring, it helped so much ! Excited for my next session!
Google
5.0/5
Oct 8, 2019
Google Ideal Image
Just finished my 3rd treatment and I’ve been seeing amazing results since the first treatment ever! The staff is so professional, kind and love to get to know their guests. Would recommend for sure!
Google
5.0/5
Oct 6, 2019
Google Ideal Image
Fantastic !!!! Staff is amazing. Ashleigh was so kind and thorough and informative. Facility clean and professional ☺️
Google
5.0/5
Sep 30, 2019
Google Ideal Image
Great service! Friendly staff and it works! Highly recommended!
Google
5.0/5
Sep 28, 2019
Google Ideal Image
Absolutely love ideal image! I have done 6/10 hair removal treatments so far and have noticed about 60% hair reduction. The employees are super friendly and so helpful! Always willing to be informative and courteous of pain tolerance.
Google
5.0/5
Sep 27, 2019
Google Ideal Image
All the staff are professional and very friendly. Have had only a great experience so far!
Google
5.0/5
Sep 27, 2019
Google Ideal Image
Helpful staff - great service!
Google
5.0/5
Sep 26, 2019
Google Ideal Image
Highly recommend Ideal Image Langley. The staff is friendly, the nurses are professional and the laser results are fantastic!
Google
5.0/5
Sep 25, 2019
Google Ideal Image
I started in May 2018, have had very positive results! Staff is friendly and caring! Highly recommend Ideal Image for various treatments!
Google
5.0/5
Sep 23, 2019
Google Ideal Image
The staff here are very friendly and very good and professional during treatments as well as let you take it at you own speed if you need to pause throughout your procedure.
Google
5.0/5
Sep 23, 2019
Google Ideal Image
I have had AMAZING results from my laser hair removal! I am constantly getting complements from friends and family about how smooth my legs are. The girls at this location are always so friendly and knowledgeable.
Google
5.0/5
Sep 22, 2019
Google Ideal Image
Tanya and the ladies are incredible, so knowledgable and professional. Pricing is great and the results have been life changing for me. Highly recommend Ideal image!
Google
5.0/5
Sep 21, 2019
Google Ideal Image
I came in for legs and now I'm hooked! My experience at ideal image has been great, loving the results, and the customer service is amazing!
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Excellent service and great results
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Amazing treatments and costumer service!
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Excellent service and extraordinary results!!
Google
5.0/5
Sep 20, 2019
Google Ideal Image
I been using ideal image's services for the past year and am very satisfied with them. I love their staff and how professional they treat each client. I will definitely continue using their services and recommend them to everyone. Thank you Ideal Image for helping me get the results I've always wanted <3
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Very friendly, helpful, and professional staff.
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Staff is always friendly and creates a comfortable environment. Good results so far
Google
5.0/5
Sep 20, 2019
Google Ideal Image
I've always had a pleasant experience with ideal image. Between returning my calls and providing excellent services, I'm very satisfied!
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Great experience so far.
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Super professional great results!
Google
5.0/5
Sep 20, 2019
Google Ideal Image
Great experience! Nurses are all friendly and professional. So far so good! Hoping for my results to be great as well!
Google
5.0/5
Sep 19, 2019
Google Ideal Image
I been going to this location for a year now and they are wonderful. Their staff give the best service and are very professional. I’m definitely going back to treat more areas!
Google
5.0/5
Sep 19, 2019
Google Ideal Image
I have just received my first set of treatments so I will have to wait to see my results. I will say I have had a great experience with each of the staff members I have interacted with. When I emailed Ideal, about my interest in treatments, they responded almost immediately and my consultant got me in that same day to get my treatments booked. The receptionists at the front desk were all exceptionally friendly and greeted me by name each time I came in. The nursing staff are just awesome!! They work together to ensure you get the best results possible. I would definitely recommend this location for your coolsculp treatments.
Google
5.0/5
Sep 19, 2019
Google Ideal Image
Great staff and great service
Google
5.0/5
Sep 19, 2019
Google Ideal Image
Such a nice experience, from the front desk staff to the nurses. I always feel welcome when I come in and the results have been great.
Google
4.0/5
Sep 19, 2019
Google Ideal Image
Ideal image staff are very friendly and professional . I did see good results from laser hair removal but i still do have to come for touch ups after my initial treatment plan. I think this varies from person to person. All in all a safe place to get laser hair removal or other procedures done.
Google
5.0/5
Sep 17, 2019
Google Ideal Image
I have just recently started going to Ideal Image Langely for laser treatments. The staff are absolutely amazing and always make sure you are comfortable, from the waiting room by offering tea/coffee to the actual treatment. They are very quick to see you close to your appointment time and never have I waited more than a few minutes. The actual treatment is great and I have gotten great results! It was a little scary but they were great at answering all my questions and giving me a stress ball to ease my nerves. I would totally recommend Ideal Image to anyone looking for great laser treatments!
Google
1.0/5
Sep 17, 2019
Google Ideal Image
Staff was great but after 2 sessions of cool sculpting & almost $8000, not much to show for it. Dieted & exercised regularly but results still did NOT meet expectations & promises. Don’t waste your money on cool sculpting!....Please note that this is just my general opinion about cool sculpting, not meant to harm the reputation of Ideal Image.
Google
5.0/5
Sep 13, 2019
Google Ideal Image
Mallory makes the experience so easy and comfortable!
Google
5.0/5
Sep 11, 2019
Google Ideal Image
The employees at Ideal Image are always extremely friendly and professional during my appointments. I am always in and out very quickly and the appointment is very efficient. I would definitely recommend for all of your beauty needs.
Google
5.0/5
Aug 28, 2019
Google Ideal Image
I love my results so far, the ladies at the langley location made me feel so comfortable they’re all amazing!!
Google
1.0/5
Aug 26, 2019
Google Ideal Image
Ideal image has the absolute worst customer service I have ever encountered. I had two rounds of (4 treatment areas) of cool sculpting on my stomach. After the first treatment, my stomach looked worse! After I was insulted by the nurse during my 3 month follow up saying that I needed to mind my diet and exercise, the Manager finally called be back a couple weeks later stating that people really needed two treatments to see a difference. So I foolishly bought a second session. 3 months later, still absolutely no results. The nurse agreed and said I would be contacted by the Manager in about a week to talk about compensation. It's been 3 1/2 weeks and am still waiting to be contacted. I called 3 days ago and told the receptionist that I was unhappy and she said I'd be called the next day. STILL NO RESPONSE!!!!! They obviously only care about soaking me for $5000 and I received absolutely NOTHING in return for my money. DON'T WASTE YOUR MONEY! At least SPA TRU guarantees their cool sculpting, something Ideal Image doesn't.
Google
1.0/5
Jul 25, 2019
Google Ideal Image
prices are too high and most customer reviews who have received treatments with different branches of this clinic are very poor
Google
5.0/5
Jul 24, 2019
Google Ideal Image
The staff here are always super friendly and helpful.
Google
1.0/5
Jul 13, 2019
Google Ideal Image
I do not recommend "cool sculpting" to anyone trying to lose fat. It's a complete scam! The procedure is incredibly expensive even with any promotions they have, it's painful, and the pain and swelling doesn't go away for weeks. However, if the procedure works who cares? But it doesn't work, you want to see results so badly you convince yourself you're seeing a difference. After 3 months you then get to see your before and after photos, hoping that it's just been a gradual change and the photos will show crazy differences. They don't, but the nurse tells you it looks better, and you can definitely see some "concrete results". But you can't because there are none, if you're like me, at this point you're embarrassed and dreading telling your loved ones that you wasted almost $6000 on literally nothing. In my experience I was told I would only need one procedure and I would get maximum results. I didn't. 3 months after my procedure I had my after pictures taken, the nurse said to me that it always works better the second time. So I have to spend another $6000 to get the results I was told I would get? The sad thing is I was tempted to say yes, they prey on your insecurities and will try to suck every last dime they can out of you. I am now 5 months post procedure, no results, out $6000, and more depressed about my appearance then I was going into this ordeal. I still get emails from them telling me about their promotions and what a great deal everything is, but it's not, it doesn't work. I wanted to quick fix my body image issues but I can't. I wish I could have seen how unrealistic all of this was before I spent the money on this procedure. My advice to my former self would be to take that money and go to therapy to help work through my issues. But I can't go back, and am out $6000 because I got scammed.
Facebook
1.0/5
Jul 5, 2019
Facebook Ideal Image
You guys should stop performing laser hair removal before you get shut down. https://m.facebook.com/story.php?story_fbid=10162449171050393&id=612040392
Google
5.0/5
Jul 4, 2019
Google Ideal Image
Very professional and always friendly, would definitely recommend!
Google
5.0/5
Jun 26, 2019
Google Ideal Image
Great staff.. friendly and very respectful of their clients. Highly recommend, great results.
Google
5.0/5
Jun 21, 2019
Google Ideal Image
The Langley Ideal Image staff have been so accommodating and flexible. They were very informative with all the questions and concerns I had with LHR due to bad experiences with other spas. I've seen a huge difference with only 3-4 treatments; excited to keep working with them!
Google
5.0/5
Jun 14, 2019
Google Ideal Image
Friendly staff that make you feel comfortable 🙂
Google
5.0/5
Jun 13, 2019
Google Ideal Image
Great staff, super friendly and patient!!
Google
5.0/5
Jun 13, 2019
Google Ideal Image
Amazing Results! Amazing service! Jen is the best!! Go here!!
Google
5.0/5
Jun 13, 2019
Google Ideal Image
Always such an amazing and relaxing experience. I have recommended many family members and friends to ideal image and i will be back very soon to book new services!
Google
5.0/5
Jun 7, 2019
Google Ideal Image
Extermly happy with the out come. Its been 4 years and still no hair. Staff are very kind and patient. I highly recommend this company.
Google
5.0/5
Jun 1, 2019
Google Ideal Image
Amazing staff, efficient friendly, hospitable, clean facility.
Google
5.0/5
May 30, 2019
Google Ideal Image
Jennifer was amazing . Made me so comfortable and made the session easy.
Google
5.0/5
May 28, 2019
Google Ideal Image
They Always make you feel so comfortable they are very professional and I’m absolutely loving the results of my hair removal. Thank you so much
Google
5.0/5
May 24, 2019
Google Ideal Image
The girls at this location are an absolute delight every time I visit. Their amazing service has me excited for "what's next after this package"!
Google
5.0/5
May 23, 2019
Google Ideal Image
This place is amazing and the ladies are awesome
Google
5.0/5
May 22, 2019
Google Ideal Image
Initial consultation was very helpful!
Facebook
1.0/5
May 17, 2019
Facebook Ideal Image
Called Langley location on Monday evening. I spoke to someone who sounded very unprofessional on the phone. She didn’t want to stop talking about herself and her experiences with laser. She refused to give me prices over the phone (which I think is absolutely absurd.) She said I had to come in for a consultation before I could get prices. I can completely understand coming in to see how many sessions you may need, but that doesn’t justify not giving an idea of prices per session or per package. Because of the lack of information given, I went with another company and am completely happy with my service. This place is a waste of a phone call.
Google
1.0/5
May 17, 2019
Google Ideal Image
I don't recommend Ideal Image at all. People please be careful what you going to be quoted for as you will see extra charges when you get the email as they will make sign through their IPad which shows no charges. Tanya 'the consultant ' will never tells you about the extra charges and you will be surprised! Tanya is a rep off and manipulate people to get their service. dont trust them. I am going to legal advice to make a claim
Google
1.0/5
May 16, 2019
Google Ideal Image
Awful experience, If they had zero star option or mines start option I would do that, Big mistake was not reading reviews and fall for the radio add on trusting them thinking that they see us as human not just a dollar sign, but no from the first app to the payment to the cool sculpture treatment and a facial treatment called BBL all negative, I had anything from last min app changes ( which has been set month in advance) to the change on so called monthly payment from $160 to $240, misleading me with a treatment that did not work for me at all, they lied to me and mislead me and push for getting that sale done. I open up to them as woman to woman and they toke advantage of that, after the first session i told them I am very unhappy and been told that it takes 3 month to show result which that never been mention before, they told me you will see intimidate result, but be aware that this is not gone make any change on your weight or size, ( which later on they use that as an excuse for not seeing the result among the bad lighting when she was trying to take pic). almost a year of confusion and during all that I only had one phone call to fallow up after the 2 round of the treatment, and after they were done no mention of what to do to take care of it or how to deal with the pain or the care after that. Later on some lady who said she is the new manager got in touch with me after complaining and calling them and she said she will take care of it and she will call me back, and after few weeks another lady called saying she is Shahina and she is the new one in charge of that place and she was there to help all unhappy customers and deal with everything ( confuse yet? ) and saying that she will get my money back and she is sorry about my experience and so on...., after trying to sale me a hair removal package or another treatment instead of money which i said no thanks never again want to step in your establishment for anything so she said she will call me in 10 days and that was almost a month and half ago, which i try to call and email but nothing came out of it. The list of deception goes on and on on this spa place, I am failing a former complain against them with BBB and will try my best to take them to court so they will never ever take advantage of people like that.
Google
1.0/5
Apr 29, 2019
Google Ideal Image
Not A Good Service Im Not Happy
Google
1.0/5
Apr 27, 2019
Google Ideal Image
For a company who has a lot of pride in themselves, their sales tactics and lack of being upfront about things is pitiful. I’ve never written a review before but I’m hoping this will better prepare some other people before they go in. I purchased a package from them earlier this week. I have yet to have the treatment, so I can’t comment on that yet, but so far my experience has been comparable to a sleazy car salesman. I sent in an online request for a consult. They contacted me within hours by email, phone call, and text message. Kind of strange but okay maybe they’re just seeing an opportunity. Went in at 11:00 am for my appointment and waited 45 minutes to see someone for my consultation. Also okay, it was an open house day and they were quite busy which I understood. Now upon seeing the price quoted for laser hair removal (about $1600 + GST), I told her I would have to think about it. I have been pretty sure I want the service for a while now, but that’s a lot of money. She told me the promotion was only good for the day and asked why I was hesitant. Who wouldn’t be hesitant to spend that much without thinking about it for a while? We went over a few payment plan options and I decided to split the cost into two, paying half then and half at my second treatment. Now this is where I feel swindled and lied to. She was showing me pages of the contract on an iPad, but they were all BLANK. I understood that it was a technical difficulty, and took her word for it when she was explaining what was on each of these blank pages. My own fault for trusting her I guess. Upon receiving the contract in my email and going over it, she had me sign for an extra $262.50 for the Lifetime Guarantee. At no point did she mention or show me this added cost. I told her I was a student and have been out of work for a year. My quote was for $1641(tax in). This has now cost me just over $1900. Also, this is apparently at 70% off. Craziness. After my appointment I went back to read the emails they sent me (which I had ignored because I was answering over text), and they had told me that the offer was valid until Saturday!!! I bought my package on the Thursday before and she said the offer was only for that day. I chalk it up to me being a little excited to have this done, and I guess putting too much trust into these supposed professionals 🙁 But all of this has left me with a very negative image of their business. I understand the world of sales but if you’re as good as you say you are... you shouldn’t have to manipulate people. I probably would have still went ahead with it if she were honest, and felt much better about it.
Google
4.0/5
Apr 24, 2019
Google Ideal Image
Does laser hair removal hurt? Absolutely! ( and I have a very high pain tolerance) However, the results are great and long-lasting and the staff are friendly. So you are getting good value for your money. However, one thing that has bothered me throughout my time with them has been the difficulty in getting through to anyone on their phone line. You have to call the main number for ideal image, where they then transfer you to the Langley site, and very rarely does anyone answer the phone. Instead, the operator will just tell me to call back another time. It would be a better experience for clients if they could get a hold of the clinic without having to go there in person to book or reschedule appointments.
Google
5.0/5
Apr 14, 2019
Google Ideal Image
I visited the Langley branch ..its a great service, polite and friendly staff and very professional....its a quality services.....l loved Sonia ....she's awesome......
Google
5.0/5
Apr 10, 2019
Google Ideal Image
Omg amazing!
Google
5.0/5
Apr 3, 2019
Google Ideal Image
Most amazing first experience! I am so happy! Cant wait to see the end result!!!
Google
5.0/5
Mar 30, 2019
Google Ideal Image
I highly recommend Ideal Image. Excellent customer service and professionalism. I have had great results from my treatments.
Google
5.0/5
Mar 30, 2019
Google Ideal Image
Ideal has made my confidence go up! They have made my treatments so much more easier and comfortable with their awesome staff! Highly recommend them and I will always go to them for my beauty needs 😍
Google
4.0/5
Mar 27, 2019
Google Ideal Image
Friendly and professional staff. I appreciated their attention to details and the gentle care the practitioner took to ensure that I was comfortable during the entire procedure. I'm looking forward to the final results! The follow up phone call the following day was also much appreciated. These professionals really care! I would recommend their services to my friends.
Google
5.0/5
Mar 8, 2019
Google Ideal Image
Ideal image is clean and super professional. All the staff is friendly, welcoming and they sure know what they are doing. Very knowledgeable and professional!
Google
1.0/5
Mar 2, 2019
Google Ideal Image
They burned my skin on the 8th session of laser hair removal. Visible red, brown and tender skin all over the treated areas. I went to see my doctor to get it checked. Doctor cannot yet guarantee that there will not be scaring or marks.