Cleveland (Strongsville)

4.3 /5
1,091 surveys
18070 Royalton Road
Strongsville, Ohio 44136
440-786-6661

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed9:00am-8:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat8:00am-5:00pm

All of us at Ideal Image are proud to make Strongsville, OH the home of one of our newest laser hair removal clinics. In addition to laser hair removal, we offer a range of additional services to help you look and feel your best.

Botox and Dysport injections can prevent the muscle contractions that can cause unsightly wrinkles in the forehead. Restylane and Juvéderm injections can reduce the creases that often form around the mouth or add plumpness to the lips. Kybella injections are designed to reduce the fat that causes unsightly double chins. CoolSculpting is a method of destroying fat cells that often accumulate in the thighs, chest and stomach regions. Ultherapy uses ultrasound technology to tighten the skin around the face and neck. Our Strongsville laser hair removal team of specialists are standing by and ready to answer all of your questions.

If you live in the Strongsville-Cleveland, Ohio area and have been considering laser hair removal, one of our other services, or simply want to be pampered, Ideal Image can help you reach your goals.

4.4/5
4.4 /5
112 Reviews

Google
5.0/5
Feb 20, 2020
Google Ideal Image Strongsville
Ideal image has been an awesome experience. The staff are very knowledgeable and helpful. I would come back here for more services in the future.
Google
5.0/5
Feb 19, 2020
Google Ideal Image Strongsville
Very friendly staff, made me feel comfortable!
Google
5.0/5
Feb 18, 2020
Google Ideal Image Strongsville
Very kind
Google
5.0/5
Feb 14, 2020
Google Ideal Image Strongsville
Great staff and results!
Google
5.0/5
Feb 13, 2020
Google Ideal Image Strongsville
They are very accommodating and take their time to thoroughly explain treatments. Staff is amazing
Google
5.0/5
Feb 12, 2020
Google Ideal Image Strongsville
I’ve loved each experience I’ve had at Ideal Image. I feel that the consultations have given me a lot of comfort and clear expectations on certain treatments. There was one treatment I was unsure about, and even though I had scheduled and paid for it, I was allowed to swap it for something else. Luckily it was close enough in price for that to be allowed, and Keely didn’t charge me extra for the change. I feel listened to, and I think that’s so important. I enjoy the conversations with the specialists and front desk ladies. I’m super pleased with my Botox and cheek filler. Overall, a professional and beautiful place.
Google
2.0/5
Feb 10, 2020
Google Ideal Image Strongsville
Very expensive, they offer zero percent financing, but I don't qualify. I have never made a late payment on anything in the last 40 years an have a credit score above 830. I had to pay everything up front. Appears to be a total ripoff, very expensive so bring lots of cash. Now 9 months after review above. Was told lifetime treatments after paying $1000 for a chin treatment, now they say it was only free treatments for 1 year. Have to pay for treatments after one year!!! Beware
Google
4.0/5
Feb 6, 2020
Google Ideal Image Strongsville
Great experience! Very likely to recommend. Love my results so far. However, can be pricey
Google
5.0/5
Feb 6, 2020
Google Ideal Image Strongsville
Awesome staff.. and loving my results... definitely will be having more done here!
Google
5.0/5
Feb 3, 2020
Google Ideal Image Strongsville
It hurts more this time but it was
Google
5.0/5
Jan 31, 2020
Google Ideal Image Strongsville
My first time experience was amazing! They made everything so easy!! Can’t wait to come back!!!
Google
5.0/5
Jan 30, 2020
Google Ideal Image Strongsville
Best $$$ spent!!!!
Google
1.0/5
Jan 27, 2020
Google Ideal Image Strongsville
SCAM ARTISTS. If I could give negative stars I would. This place runs on scam money, don't believe the good reviews. They will steal the money out of your pocket for procedures you didn't want by making you sign an agreement they do not show you the details of. No option of cancellation, they will have you running in circles for months with no resolution and will try to ruin your credit. EXTREMELY ILLEGAL & UNETHICAL. Beware. Go elsewhere, you'll be much better off.
Google
5.0/5
Jan 26, 2020
Google Ideal Image Strongsville
So far it's been excellent!
Google
4.0/5
Jan 25, 2020
Google Ideal Image Strongsville
The service so far has been great. The staff is nice and courteous and I have been happy with the visits overall.
Google
1.0/5
Jan 24, 2020
Google Ideal Image Strongsville
Ideal Image is a scam when it comes to hair removal. When I went in for my consultation, they stated they guarantee 80% result. They do not guarantee anything. They did give me 2 extra appointments but my face looks the same. When I asked them if I’m still not seeing the 80% results that they guarantee, what is the next step. They stated I have to pay a co-pay because they already gave me 2 extra appointments. I paid $3,336 for my treatments and they could not even get me what they guarantees. Highly do not recommend them . Not worth the money. They are over priced and nothing to show for it.
Google
5.0/5
Jan 24, 2020
Google Ideal Image Strongsville
The nurse practitioner was amazing, I love talking to her.
Google
5.0/5
Jan 23, 2020
Google Ideal Image Strongsville
Helpful front desk staff, very accommodating.they worked with me to form a payment plan to be able to get the fillers I’fe always wanted.
Google
5.0/5
Dec 29, 2019
Google Ideal Image Strongsville
Very good company
Google
5.0/5
Dec 13, 2019
Google Ideal Image Strongsville
Just had my first BBL treatment with Laura, she’s amazing, professional and made my experience extremely enjoyable! The entire staff of ladies is very friendly and welcoming. Treat yourself and visit them today. Thanks again ladies!
Google
5.0/5
Dec 11, 2019
Google Ideal Image Strongsville
Ideal Image in Strongsville has THE best. I have amazing results from the laser hair removal, my Botox always looks great and I’ve recently started BBL treatments for sun damage and skin rejuvenation. I am so happy! The nurse practitioners and staff are wonderful!
Google
5.0/5
Dec 9, 2019
Google Ideal Image Strongsville
Great services and very friendly staff!
Google
5.0/5
Dec 6, 2019
Google Ideal Image Strongsville
I highly recommend Strongsville Ideal Image, from the friendly front desk receptionist to the relaxing waiting room atmosphere to the skilled nurse practitioner. Scheduling my appointments was easy and convenient. My nurse practitioner was gentle. I see marked results after one visit. I am thrilled and so glad I am doing this now and not waiting.
Google
3.0/5
Dec 5, 2019
Google Ideal Image Strongsville
Not a very super friendly welcome from the receptionist. I was given an odd look when I walked in with the question "can I help you". Given the fact that I'm willing to spend a lot of money at this facility, I expected a different attitude.
Google
5.0/5
Dec 2, 2019
Google Ideal Image Strongsville
everyone was beyond friendly and helpful.Will for sure return and spread the word.
Google
1.0/5
Dec 2, 2019
Google Ideal Image Strongsville
It was my first Botox experience and it began just fine. However, about 7 days after the treatment, I had concerns. I called and received terrible customer service from the receptionist - simply terrible. She appeared to know nothing and offered no resources. Someone else called me later and was more helpful. Thereafter, I had to reschedule my follow up - and again - the receptionist was no help — SHE COULD NOT RESCHEDULE me. I thought it was a bad joke, but no, she could not schedule a simple appointment. She said she would call me back. But I am done with your company. This is ridiculous. And once my husband has used the package he bought, he’s leaving too. RIDICULOUS!!!!!!
Google
5.0/5
Nov 20, 2019
Google Ideal Image Strongsville
Great! the provider for the treatment was very kind and attentive to my needs.
Google
4.0/5
Nov 15, 2019
Google Ideal Image Strongsville
Great staff. Awesome results!
Google
5.0/5
Nov 15, 2019
Google Ideal Image Strongsville
Friendly and very professional.
Google
5.0/5
Nov 13, 2019
Google Ideal Image Strongsville
Very professional staff. I am always taken on time for my appointment and sometimes early if I get there early. The staff are always very kind!
Google
5.0/5
Nov 13, 2019
Google Ideal Image Strongsville
Very satisfied with my treatments! One more to go and hopefully no more shaving!
Google
5.0/5
Nov 8, 2019
Google Ideal Image Strongsville
I have been coming to ideal image for a few months now for my laser hair removal. Every time I have always felt super comfortable during each treatment no matter who did the treatment however I had Dani do my most recent treatment and she was so nice and helpful throughout the entire process making it as easy as possible. I would highly recommend ideal image in strongsville!
Google
5.0/5
Nov 8, 2019
Google Ideal Image Strongsville
Y’all ladies are awesome!!!
Google
5.0/5
Nov 5, 2019
Google Ideal Image Strongsville
The young lady that spoke with me was very delightful and I am so looking forward to my appointment
Google
5.0/5
Oct 14, 2019
Google Ideal Image Strongsville
It was a good experience
Google
5.0/5
Oct 8, 2019
Google Ideal Image Strongsville
Great experience. Shonda is great!!! Very friendly and makes the whole experience a great one
Google
4.0/5
Oct 8, 2019
Google Ideal Image Strongsville
Love service and works great. So expensive I may only use the laser hair removal this one time. I had 60% off and it was still over $2000. It is amazing though!
Google
5.0/5
Sep 28, 2019
Google Ideal Image Strongsville
All the staff here are very friendly and discreet. I appreciate the quick in-and-out with very little, if any, waiting.
Google
5.0/5
Sep 6, 2019
Google Ideal Image Strongsville
The individuals that work in every aspect of the Spa are so warm and friendly. Julie at the reception desk is especially kind and helpful. The entire experience is a pleasure to experience.
Google
5.0/5
Aug 19, 2019
Google Ideal Image Strongsville
i was just in for a touch up. the staff was friendly as usual. the technician very patient. the establishment is very professional and clean. better than some hospitals and clinics ive been in. i have recommended them to friends and will continue to do so.
Facebook
5.0/5
Aug 10, 2019
Facebook Ideal Image Strongsville
very friendly staff and professional
Google
5.0/5
Aug 7, 2019
Google Ideal Image Strongsville
I had 6 treatments at an outside agency with ZERO a results before coming to this Ideal Image. Over the past 6 months, I have had four treatments for laser hair removal from at least three providers here. I am beyond happy with my results thus far, and highly recommend their services. Each provider is extremely professional and made the environment comfortable before, during, and after treatment. My results speak for the treatments’ success, but the staff makes it that much easier to decide to come to this Ideal Image.
Google
4.0/5
Jul 30, 2019
Google Ideal Image Strongsville
Loved the people and the total experience. Worked very well
Google
5.0/5
Jul 29, 2019
Google Ideal Image Strongsville
Great results. Very professional and courteous.
Google
5.0/5
Jul 27, 2019
Google Ideal Image Strongsville
I am very pleased with the services I have received at Ideal Image in Strongsville! They bring you in for an initial consultation and answer any questions you may have and explain what the procedure entails. They have convenient times for scheduling that make it so easy to work around your plans/life. When the services are performed, they go at a speed that you are comfortable with and always ensure that you are feeling fine and know what is happening. They have flexible payment options to work with your budget. I will continue to come to this location for further services! Thank you Ideal Image in Strongsville!!! 😁
Google
5.0/5
Jul 23, 2019
Google Ideal Image Strongsville
I have had 3 sessions of laser hair removal thus far but their entire staff has been beyond professional and kind. They are knowledgeable and able to answer all your questions. I would definitely recommend them!
Google
5.0/5
Jul 22, 2019
Google Ideal Image Strongsville
Quick, clear, informative. Gave me the service I wanted, a LaCroix and communicates by text at a good price. I like it!
Google
5.0/5
Jul 15, 2019
Google Ideal Image Strongsville
Shonda was the AMAZING Nurse Practitioner that did my laser treatment. She is OUTSTANDING and super professional. She made sure I was comfortable the entire time knowing laser treatments are pretty rough. She made me excited to come back for my treatment in 6 weeks. Overall, staff is very friendly. This place is expensive but it is worth every penny. Comfort and professionalism outweigh money for me. Thank you ideal image for hiring people like Shonda (:
Google
5.0/5
Jul 12, 2019
Google Ideal Image Strongsville
I am a return client. I received fillers, and Botox. I was emotional on my drive home that day, because I was so thrilled with the results! I’m young at heart, and I did not enjoy looking tired. Let’s talk about the staff: they were great! Each one was polite, knowledgeable, and explained each step of the process. Thank you! ~Diane
Google
5.0/5
Jul 11, 2019
Google Ideal Image Strongsville
amazing! Can't wait for the results ☺️
Google
5.0/5
Jul 9, 2019
Google Ideal Image Strongsville
I love this place! The staff is so nice and always on time for my appointments. I’ve been getting laser hair removal and the results are fantastic! Definitely recommend!
Google
5.0/5
Jul 2, 2019
Google Ideal Image Strongsville
Really good place. I've never had a problem. The staff is always really nice and the make the experience as comfortable as possible
Google
5.0/5
Jun 26, 2019
Google Ideal Image Strongsville
I have been a couple times now and love I coming here! I was so nervous and intimidated at the thought of making an appointment to receive laser hair removal at first but I’m so happy that I did. Everyone is so kind Especially Kristine (hope I spelt her name right) at reception and Micaela who did my laser treatment. The results of the laser hair removal are life changing honestly. Prices are very reasonable. Can’t wait for my next appointment!
Google
5.0/5
Jun 19, 2019
Google Ideal Image Strongsville
I have had Botox thru the years from plastic surgeons, etc. Never really got the results I dreamed of....that’s until I decided to give Ideal Image in Strongsville Ohio a try. OMG I finally got what I dreamed of! They nailed it!! Definitely will be a repeat client!!
Google
5.0/5
Jun 15, 2019
Google Ideal Image Strongsville
Love it. No more shaving in stubborn areas. No more redness.
Google
5.0/5
May 24, 2019
Google Ideal Image Strongsville
Dani is great and the whole staff is friendly. Highly recommend.
Google
5.0/5
May 24, 2019
Google Ideal Image Strongsville
Excellent experience. Everyone is so friendly and accommodating. The service is fast and as painless as possible. Also getting fantastic results so early on!
Google
5.0/5
May 24, 2019
Google Ideal Image Strongsville
Really friendly staff and affordable!!
Google
5.0/5
May 15, 2019
Google Ideal Image Strongsville
Great customer service! Very informative on procedures performed. They have affordable payment plans.
Google
1.0/5
May 9, 2019
Google Ideal Image Strongsville
Went in for a touch up on my underarms(that I had an appointment for) and was very disappointed they told me once I got there, that they could not do anything becuase they don't have my "file" in-store . They said it was due to it being so long since my intial treatments. I have to wait for their "headquarters" to send it to them. I rescheduled for one week. After everything I've read, I have a feeling they are trying to not honor their life-time touch up deal they stated to me in the consultation. UPDATE: Appointment on May 9th cancelled again!!! Shame on you ideal image!!!! This is not over, I will get my treatments!!!
Facebook
5.0/5
Apr 30, 2019
Facebook Ideal Image Strongsville
My first experience with lip filler injections did not go as expected. I left uneven and lumpy. I was told it will even out by my follow up appt. It did not. At my follow up appt I was asked numerously if I had 'messed with them', which I was annoyed with. Which I done nothing other than iced them as suggested. The manager and tech that worked on me today, Micaela, was more than friendly and understanding with the sitaution. They handled the situation properly and made me very happy. Micaela (she did not do my initial appt) done a superb job n my lips today! I am more than happy now!
Google
5.0/5
Apr 29, 2019
Google Ideal Image Strongsville
Awesome!!!
Google
5.0/5
Apr 19, 2019
Google Ideal Image Strongsville
I always have a great experience! Everyone is so nice!
Google
1.0/5
Apr 6, 2019
Google Ideal Image Strongsville
DO NOT BE FOOLED. I went in to Ideal image about a month ago to get a consultation for laser hair removal. The staff were pleasant enough. I was shocked to learn that removing only my underarm hair and bikini area would apparently cost near $3,000. Just today, a friend of mine went in for a consult for only a small area under her chin, and came back with a quote that was ALSO $3,000 ! I literally laughed out loud. Is this some kind of con? I won't be coming here to do any services whatsoever. I find it so dishonest that it makes me want to tell others not to be fooled. Apparently, everyone walking through the door is going to spend $3,000 regardless of what they want done. Nice try, Ideal Image. Good luck paying your rent.
Google
5.0/5
Apr 4, 2019
Google Ideal Image Strongsville
I have to say from the start, how courteous, professional, and knowledgable everyone that i was involved with was. I was having a fair amount of work done, and feeling confident about the staff was important to me. And today, i am so thrilled with all of the results. I am 68 and just recently felt that i looked my age. My skin looked tired and so did I. I physically look much more youthful , as I now have the fullness in my face that time had erased. Emotionally I am ecstatic, because I look like myself again. I would like to give a shout out to Jess, Micaela, Lexi, Danni, Brittany, Katie and especially Ilene W. who has treated me in the past as well! Thank You!!
Google
5.0/5
Apr 2, 2019
Google Ideal Image Strongsville
Just had Juvaderm injections. The training team made sure I was always comfortable and felt okay. They gave me a stress ball to keep calm. And they kept always reassuring me that my lips looked awesome every time they injected them. Lips turned out fantastic. Awesome team too.
Google
5.0/5
Apr 1, 2019
Google Ideal Image Strongsville
Excellent teaching about procedures and products. Truly professional staff, clinical and administrative! Beautiful, clean office and surroundings and I love Ideal Image. Extremely happy with my results with BBL, and injectables for lips, lip lines and face grooves (nasolabial and marionette lines lower jaw.) ellie h.
Google
5.0/5
Mar 11, 2019
Google Ideal Image Strongsville
Everyone in the office was very pleasant. I told them what I wanted and they priced everything out for me. NP came in and was very knowledgeable about the procedures that would give me the results I was looking for. Cosmetic procedures tend to be very pricey so I only chose to do one of the procedures that day, which was botox. There was no pressure from the staff to do anything I did not want to do. For the actual procedure I am very impatient so I was getting skeptical at first but by day 4 I notice my eye ares seem more open and refreshed. Still skeptical though I was not sure it was going to get good results, but a couple days later I notice my skin felt tighter (not uncomfortable though) and there were the results. My forehead -not a wrinkle. around the eyes did not do as well as the forehead area but did well for a first treatment. I DID like the results just would have like to been able to do the other areas I wanted but that was my own personal issue with what I want to pay for a product/service.
Google
5.0/5
Mar 7, 2019
Google Ideal Image Strongsville
The staff is so friendly and knowledgeable, and the facility is beautiful and welcoming. I had a great visit!
Google
5.0/5
Mar 7, 2019
Google Ideal Image Strongsville
So I've gotten botox and lip fillers from ideal image. The staff is great they dont try to push you to do more then you need just to make money. All of the staff I have met also use the products they sell so they're very knowledgeable about them. I definitely reccomend this location .
Google
5.0/5
Mar 7, 2019
Google Ideal Image Strongsville
Love love love the staff at ideal image Strongsville. Proessional yet friendly. Very clean and updated facility😄😄😄
Google
5.0/5
Mar 5, 2019
Google Ideal Image Strongsville
Everyone is so nice and professional! I have had amazing results!
Google
5.0/5
Mar 5, 2019
Google Ideal Image Strongsville
Great experience with Jennifer for laser hair removal!
Facebook
5.0/5
Feb 23, 2019
Facebook Ideal Image Strongsville
Great results, able to get weekend appointments. Friendly staff and nice interior. Very clean. I work in surgery so I look for things normal people do not.
Google
5.0/5
Feb 22, 2019
Google Ideal Image Strongsville
This location has been so pleasant to come to, great services and employees! Everyone is always so willing to work with you.
Google
5.0/5
Feb 22, 2019
Google Ideal Image Strongsville
The staff is so friendly! They make me feel like i’ve Known them for years! My results are way better than what I expected!!
Google
5.0/5
Feb 21, 2019
Google Ideal Image Strongsville
Everyone here has been so kind. They are thorough with laser hair treatments and make sure they get the entire area of treatment.
Google
5.0/5
Feb 19, 2019
Google Ideal Image Strongsville
I have been coming to Ideal Image for years! The staff, especially the nurse practitioners, are absolutely amazing! They make me feel so comfortable and their medical expertise is more than reassuring! I have had great results and am extremely satisifed with all my services!
Google
5.0/5
Feb 12, 2019
Google Ideal Image Strongsville
Had a wonderful experience at Ideal Image in Strongsville, Ohio. The service was quick and painless. The staff is very courteous and knowledgeable. Laura Wheaton was the best! She explained the whole procedure and answered all my questions. I did not feel rushed. She contacted me the next day to see if everything was fine. I was very impressed with the whole process.
Google
5.0/5
Feb 7, 2019
Google Ideal Image Strongsville
Keely is wonderful and so helpful at getting me in since I have I have a crazy work schedule. Shonda has done amazing with Botox and fillers in my face! I look so much younger and my skin is so smooth and looks so natural!! I love this location and would not go anywhere else.
Google
5.0/5
Jan 31, 2019
Google Ideal Image Strongsville
Since the first contact they have been amazing! Can't wait for the results ☺️
Google
5.0/5
Jan 29, 2019
Google Ideal Image Strongsville
My laser hair removal treatments and coolscupting could not have been better! The staff is professional and curteous, always helpful and accomadating to my needs. I am so happy with my results I would recommend ideal image services to anyone!
Google
5.0/5
Jan 23, 2019
Google Ideal Image Strongsville
This is an excellent location with exceptional staff!! The staff is very welcoming and helpful. The practitioners are extremely knowledgeable, educated and professional. All of my questions were answered and each step of the process was explained thoroughly. The facility itself is great and creates a relaxing, welcoming atmosphere and was extremely clean. I will definitely return and will recommend this location to all friends and family.
Google
5.0/5
Jan 21, 2019
Google Ideal Image Strongsville
I was welcomed immediately upon entering! Center was very clean, warm & inviting (thanks for the coffee👍🏼). All of my questions were answered beyond my expectations & I thought the pricing was more than acceptable... thank you for a tremendous experience; will definitely recommend!!!
Google
5.0/5
Jan 21, 2019
Google Ideal Image Strongsville
Great experience with great staff!
Google
5.0/5
Jan 18, 2019
Google Ideal Image Strongsville
Another amazing experience at Ideal Image (this time in Strongsville). Thank you Danni, you were professional and gentle..... didn't even feel the 24 injections from the Kybella. Can't wait to see the results. Thank you again
Google
5.0/5
Jan 18, 2019
Google Ideal Image Strongsville
I had the best experience when I came to Ideal Image in Strongsville for Botox injections! The girls at the front desk were so friendly. Shonda made it so easy and painless.I love the results! I will be back!
Google
5.0/5
Jan 16, 2019
Google Ideal Image Strongsville
Shonda and the other staff members are very professional. I felt like I was in good hands and the results reflected this.
Google
5.0/5
Jan 16, 2019
Google Ideal Image Strongsville
This is my favorite location. The practitioners are professional and knowledgeable, offering a great deal of education along the way.
Google
5.0/5
Jan 9, 2019
Google Ideal Image Strongsville
Highly recommend ideal image! I’ve been to two different ideal image locations (due to moving) and have received two different types of treatments. I was highly satified with my results and both locations and staff members have been wonderful, kind and helpful! The staff always want to make sure you’re happy with your results and go above and beyond to satisfy you!
Google
5.0/5
Dec 28, 2018
Google Ideal Image Strongsville
Great experience all around! Staff was friendly and knowledgeable. Shonda really took her time, I didn’t feel rushed at all. Very pleased with my results! Will be back!
Google
5.0/5
Dec 28, 2018
Google Ideal Image Strongsville
I had a great experience at Ideal Imagine! I received Botox with wonderful results. The staff was professional and knowledgeable especially Danielle.
Google
5.0/5
Dec 27, 2018
Google Ideal Image Strongsville
I am truly impressed with my visit to the Strongsville location! The Sales consultant was informative and professional. The best part of my visit is that I had my consultation and had my laser hair treatment on the same day! The nurse practitioner answered all of my many questions, she was very kind. I am looking forward to future treatments and taking advantage of all ideal image has to offer! Superior staff and excellent faciltiy!
Google
1.0/5
Dec 3, 2018
Google Ideal Image Strongsville
PLEASE DO NOT ALLOW THEM TO RUSH YOU THROUGH THE CONSULTATION. They’ll have it all on the computer, click through it (without showing you the paperwork)and have you sign on the little black screen. Ask to read the fine print before you sign anything. They do NOT provide refunds under any circumstance and you are typically spending a few hundred on a service here. (My fault for not reading the fine print, I’ll admit.) I purchase one syringe of lip filler on November 17, 2018 for $450. Returned the next day (the 18th) and had the entire syringe placed in my lips. (Keep in mind I was told that it should dissolve NO SOONER than at least 8 months) I was feeling discouraged two weeks later when there was absolutely no visible difference so i called and made a follow up appointment. I returned for my follow up on Saturday December 1, 2018 and had “after” pictures taken. They then showed me the before and after pictures taken on the company iPad and tried to convince me there was a difference. Totally no difference. They tried to reassure me by saying “it’s a subtle difference.” They then offered for me to buy a second syringe. Well of course I’m not spending an additional $500 for the same results. SO I kindly declined and asked to speak to the manager who wasn’t there because it was a Saturday. So i called the following Monday (December 3rd) (today) and the manger told me “there’s nothing we can do unless you want to buy another syringe.” SO... do your research, read the fine print, and don’t question the service or product unless you want the staff to be annoyed and make you very uncomfortable. PICTURE WAS TAKEN ON THE COMPANY TABLET BY THE PROVIDING NURSE. Dates are listed in the picture.
Facebook
5.0/5
Nov 21, 2018
Facebook Ideal Image Strongsville
I went in August and was very impressed with the staff and the facility during my procedure. I have been looking forward for my follow up appointment so I can discuss my results. However, after having my first appointment rescheduled and then having them call me back to let me know that they had to reschedule the new appointment and then never calling me back to set up this new appointment I have become very discouraged. Up until this point I was very happy with the service I have received, however I am still waiting for my follow up appointment to be rescheduled. After paying so much money to have the procedure done and then waiting 3 months for the follow up, having to wait longer is not making me a happy customer
Google
4.0/5
Sep 29, 2018
Google Ideal Image Strongsville
After about a year and a half of treatments (9 total treatments, each about 8 weeks apart), I can finally write my review! I want to say that the staff at the Strongsville location has been phenomenal. They are always super sweet and courteous, and they're also mindful of not overlapping schedules so it's very rare that I run into someone else when going in for my treatment (in the event someone may be embarrassed that they're being treated). I purchased laser hair removal treatments for my underarms and upper lips. The time spent being treated during your appointment is probably 5-10 minutes. They always apply aloe vera afterwards to help with any burning, and when I had mentioned getting little white heads after raising laser intensity they also started applying anti bacterial gel which helped a lot. The first few treatments were painless, but as they raised the intensity it definitely became a little uncomfortable, but nothing that wasn't unmanageable. I recommend rescheduling if you're on your period on the day of your appointment because holy cow your skin is extra sensitive. My results have been amazing. I am extremely pale (neutral tone) and have very, very dark hair. I would say I have achieved close, if not 100% hair removal. At the time of purchase, they do offer a disclaimer that permanent hair loss results will not be 100%. I believe they said the only 100% permanent hair loss treatment is electrolysis. Ideal Image also mentioned that laser hair removal works best on light skin with dark hair due to current technology limitations, so please keep that in mind. I gave this review four stars for a few reasons: 1. Price! They do not have competitive pricing. Even after 60%-75% off, it's still extremely expensive compared to other options that have Groupon's. Ideal image, please have some Groupon offers!! That's the only reason I'm not returning. 2. The sales agent was subpar. I haven't seen her there since I purchased treatments, so I would assume she either quit or was fired. If I hadn't already made up my mind that I wanted laser hair removal, I would have probably gone elsewhere. 3. There was a miscommunication about the number of treatments I was being sold. I was under the impression I was paying for 9 treatments, and being given 4 free ones to use at a later time. I only found out during my last treatment that I had actually only paid for 5, and already used my 4 free ones. It was kind of disappointing to hear that. Thanks!! I hope my review was helpful!!
Google
5.0/5
Aug 21, 2018
Google Ideal Image Strongsville
I had a complimentary consultation (2 other companies i checked into charged $85 for a consultation!) at Ideal Image & was impressed with the integrity of this company. They were honest & upfront regarding the likelihood that the service i was inquiring about would not be effective for me. I feel confident recommending them because i believe my friends would receive an honest appraisal of whether or not a service would be beneficial to them.
Google
1.0/5
Aug 8, 2018
Google Ideal Image Strongsville
Reported for misleading information Lumps from injections Injections over existing makeup
Google
5.0/5
Jun 1, 2018
Google Ideal Image Strongsville
Everyone is very professional and they explained everything very thoroughly making it a very comfortable experience.
Google
5.0/5
Jan 25, 2018
Google Ideal Image Strongsville
Seriously LOVE this location. All the girls call me by name when I walk in, and they're all so genuinely sweet and happy. Not to mention the results of my Laser Hair Removal have been incredible! I'm telling all my friends. Highly recommend!